Employee branch compatibility measurement and matching system

Abstract

The present invention relates to a system (1) for recommending the best appointments in the banking sector based on branch needs, customer profiles in branches and personnel competencies by using data analytics and artificial intelligence techniques.

Description

[0001] EMPLOYEE BRANCH COMPATIBILITY MEASUREMENT AND MATCHING SYSTEM

[0002] Technical Field

[0003] The present invention relates to a system for recommending the best appointments in the banking sector based on branch needs, customer profiles in branches and personnel competencies by using data analytics and artificial intelligence techniques.

[0004] Background of the Invention

[0005] In the banking sector, the process of appointing personnel to branches is in a multi-stage and laborious structure. This process is often shaped by the individual views of decision-makers. This situation may question the consistency and objectivity of appointment decisions. A good personnel selection not only influences the success of the branch but can also significantly affect the overall performance of the bank. Therefore, adopting a more systematic and data-driven approach can both increase employee satisfaction and improve the quality of banking services.

[0006] For this reason, it is understood that there is a need for a system for recommending the best appointments in the banking sector based on branch needs, customer profiles in branches and personnel competencies by using data analytics and artificial intelligence techniques.

[0007] The Chinese patent document no. CN116911693, an application included in the state of the art, discloses a personnel recommendation method and system based on big data. The said invention discloses a personnel recommendation method and system based on big data and belongs to the technical field of data processing. The method comprises the steps of obtaining a personnel evaluation system which comprises a plurality of evaluation indexes; determining the weight of each evaluation index; acquiring personnel data through a big data technology; obtaining scores of a plurality of experts for each person under each evaluation index based on the person data; for each person, averaging the scores of the experts, and determining a score vector of each person; combining the score vectors of the persons into a score matrix, and determining the close degree between the score vector of each person and the positive ideal solution vector according to the weight of each evaluation index and the score matrix; according to a descending order of the closeness degrees, sorting the comprehensive capabilities of all the personnel; obtaining interested marks of each user for the personnel; and recommending the personnel to the target user according to the interested mark of each user for the personnel.

[0008] Summary of the Invention

[0009] An object of the present invention is to realize a system developed with the aim of recommending the best appointments in the banking sector based on branch needs, customer profiles in branches and personnel competencies by using data analytics and artificial intelligence techniques.

[0010] Another object of the present invention is to realize a system developed with the aim of enabling the most suitable appointments to be made in terms of branch, branch personnel and customer relations by analyzing personnel competencies and branch needs with artificial intelligence.

[0011] A further object of the present invention is to realize a system developed with the aim of objectively analyzing data with artificial intelligence, providing appointment recommendations, reducing the impact of human errors, and making fast and effective decisions.

[0012] A further object of the present invention is to realize a system developed with the aim of recommending the most suitable appointments and making fast and effective decisions by means of artificial intelligence rapidly analyzing large amounts of data.

[0013] A further object of the present invention is to realize a system developed with the aim of making talent management an effective way, developing the skills of the personnel based on data and appointing them to the right tasks with artificial intelligence.

[0014] Detailed Description of the Invention

[0015] “Employee Branch Compatibility Measurement and Matching System” realized to fulfil the objective of the present invention is shown in the figure attached, in which:

[0016] Figure l is a schematic view of the inventive system.

[0017] The components illustrated in the figure are individually numbered, where the numbers refer to the following:

[0018] 1. System

[0019] 2. Electronic Device

[0020] 3. Application

[0021] 4. Database

[0022] 5. Server The inventive system (1) developed with the aim of recommending the best appointments in the banking sector based on branch needs, customer profiles in branches and personnel competencies by using data analytics and artificial intelligence techniques comprises

[0023] at least one electronic device (2) which is configured to run at least one application thereon;

[0024] at least one application (3) which is configured to enable users to carry out personnel appointment processes;

[0025] at least one database (4) which is configured to keep a record of branch, branch personnel and branch customers data; and

[0026] at least one server (5) which is configured to create an artificial intelligence-based success model based on historical data; to perform scoring that defines the performance of each branch employee by using the created model; to perform an optimization based on the branch and employee scores obtained as a result of the scoring; and to determine the suitable candidates for each branch.

[0027] The electronic device (2) included in the inventive system (1) is configured to establish communication and exchange data with the application (3) by using any communication protocol.

[0028] The application (3) included in the inventive system (1) is configured to establish communication and exchange data with the electronic device (2) and the server (5) by using any communication protocol. The application (3) is configured to enable an authorized user to create a request in order to receive manager or personnel recommendations by logging in. The application (3) is configured to enable manager or personnel candidate recommendations generated based on the data to be transmitted to authorized users through an interface.

[0029] The database (4) included in the inventive system (1) is configured to establish communication and exchange data with the server (5) by using any communication protocol. The database (4) is configured to be managed by the server (5).

[0030] The server (5) included in the inventive system (1) is configured to establish communication and exchange data with the application (3) and the database (4) by using any communication protocol. The server (5) is configured to manage the database (4). The server (5) is configured to receive branch, branch staff and branch customer data recorded in the database (4). The server (5) is configured to enable a success model to be created based on historical data; the created model to determine a metric in order to measure performance by using manager and branch variables; the manager variables to comprise factors in the form of the leadership skills, team management and performance of the manager; and the branch variables to comprise factors affecting the performance of the branch. The server (5) is configured to generate a scoring that enables the performance of each employee to be measured by using the created success model, and to enable the generated score to reflect the performance of the employee with respect to the branch. The server (5) is configured to determine the best performing branches and employees based on the branch and employee scores obtained as a result of the scoring; to determine a certain number of best manager / personnel candidates for each branch; and to ensure that the determined candidates are the managers / personnel with the highest performance based on the data. The server (5) is configured to enable manager or personnel candidate recommendations generated based on the data to be transmitted to authorized users through the application (3) interface.

[0031] Industrial Application of the Invention

[0032] By means of the inventive system (1), it is enabled to recommend the best appointments in the banking sector based on branch needs, customer profiles in branches and personnel competencies by using data analytics and artificial intelligence techniques. Within these basic concepts; it is possible to develop various embodiments of the inventive “Employee Branch Compatibility Measurement and Matching System (1)”; the invention cannot be limited to examples disclosed herein and it is essentially according to claims.

Claims

CLAIMS1. A system (1) for recommending the best appointments in the banking sector based on branch needs, customer profiles in branches and personnel competencies by using data analytics and artificial intelligence techniques; comprisingat least one electronic device (2) which is configured to run at least one application thereon;at least one application (3) which is configured to enable users to carry out personnel appointment processes;at least one database (4) which is configured to keep a record of branch, branch personnel and branch customers data; and characterized byat least one server (5) which is configured to create an artificial intelligence-based success model based on historical data; to perform scoring that defines the performance of each branch employee by using the created model; to perform an optimization based on the branch and employee scores obtained as a result of the scoring; and to determine the suitable candidates for each branch.

2. A system (1) according to Claim 1; characterized by the electronic device (2) which is configured to establish communication and exchange data with the application (3) by using any communication protocol.

3. A system (1) according to Claim 1 or 2; characterized the application (3) which is configured to establish communication and exchange data with the electronic device (2) and the server (5) by using any communication protocol.

4. A system (1) according to any one of the preceding claims; characterized by the application (3) which is configured to enable an authorized user tocreate a request in order to receive manager or personnel recommendations by logging in.

5. A system (1) according to any one of the preceding claims; characterized by the application (3) which is configured to enable manager or personnel candidate recommendations generated based on the data to be transmitted to authorized users through an interface.

6. A system (1) according to any one of the preceding claims; characterized by the database (4) which is configured to establish communication and exchange data with the server (5) by using any communication protocol.

7. A system (1) according to any one of the preceding claims; characterized by the database (4) which is configured to be managed by the server (5).

8. A system (1) according to any one of the preceding claims; characterized by the server (5) which is configured to establish communication and exchange data with the application (3) and the database (4) by using any communication protocol.

9. A system (1) according to any one of the preceding claims; characterized by the server (5) which is configured to manage the database (4) and to receive branch, branch staff and branch customer data recorded in the database (4).

10. A system (1) according to any one of the preceding claims; characterized by the server (5) which is configured to enable a success model to be created based on historical data; the created model to determine a metric in order to measure performance by using manager and branch variables; the manager variables to comprise factors in the form of the leadership skills,team management and performance of the manager; and the branch variables to comprise factors affecting the performance of the branch.

11. A system (1) according to any one of the preceding claims; characterized by the server (5) which is configured to generate a scoring that enables the performance of each employee to be measured by using the created success model, and to enable the generated score to reflect the performance of the employee with respect to the branch.

12. A system (1) according to any one of the preceding claims; characterized by the server (5) which is configured to determine the best performing branches and employees based on the branch and employee scores obtained as a result of the scoring; to determine a certain number of best manager / personnel candidates for each branch; and to ensure that the determined candidates are the managers / personnel with the highest performance based on the data.

13. A system (1) according to any one of the preceding claims; characterized by the server (5) which is configured to enable manager or personnel candidate recommendations generated based on the data to be transmitted to authorized users through the application (3) interface.

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