464 results about "Self-service" patented technology

Devices and techniques are generally described for key-value store having improved support for indexing and querying. The proposed system can expand query functionality by adding compound indexing. In some implementations, compound index may allow multiple simple key-value store queries (e.g., for multiple event types) to be replaced with a single query. In some implementations, compound index may allow for query filtering otherwise unavailable for the key-value store. The system may return results from the compound query in timestamp order and with appropriate pagination. Indexing may be updated dynamically; for example, manually via a self-service portal and / or automatically in response to frequent query combinations. The expanded query functionality can improve the efficiency and usability of, for example, an event timeline system.

There are provided systems and methods for automated chatbots that detect privacy data sharing and leakage by other automated chatbot systems. A service provider and other chatbot services, including an electronic transaction processor, may provide self-service channels for assistance through chatbot and other automated computing processes. However, these chatbots may be regulated by compliance with privacy protection requirements, and therefore use of the chatbots and / or user data when responding to users via chatbots in chat sessions may be noncompliant and / or attacked by malicious users to compromise privacy protected data. In order to facilitate detection of leaks and shares by chatbots, an AI for a privacy protection chatbot may be trained on regulations for chatbot use and / or data security and privacy protection. The chatbot may then interact with other chatbots and question the other chatbots using the trained AI model to detect whether privacy protected data is exposed.

A consumer-operated kiosk can include an inspection area configured to receive a first device from a user. The kiosk can include an imaging device configured to image the first device when the first device is positioned within the inspection area. In some embodiments, the kiosk includes a vending apparatus configured to store a plurality of second electronic devices for purchase. The kiosk can include one or more release mechanisms configured to directly release any one of the second electronic devices from the vending apparatus. The kiosk includes one or more processors operably connected to the inspection area, the imaging device, the vending apparatus, and the one or more release mechanisms. The one or more processors can be configured to cause the imaging device to capture one or more images of the first electronic device, facilitate purchase of the first electronic device based at least in part on the one or more captured images of the first electronic device, receive a request to vend a selected phone from among the phones in the vending apparatus, and / or cause the one or more release mechanisms to release the selected phone directly from the vending apparatus into a vending bay of the kiosk.

The invention relates to the technical field of identity verification, in particular to an enterprise registration self-service terminal and an identity verification method and system thereof, and the method comprises the following steps: comparing dynamic two-dimensional code parameters item by item based on the enterprise registration self-service terminal, a verification serial number, a card issuer identifier and a validity period, and judging the consistency of each field; and according to the matching of the result and the registration system information, identifying the offset condition of the handling process, and outputting a sequence offset index. According to the invention, through synchronous acquisition of multiple parameters of the identity card, in combination with two-dimensional code dynamic feature comparison and chip data analysis, real-time association of identity data in three aspects of time, source and content is realized, each node is bound with a unique identifier, an equipment source and time sequence relationship, and a node data abstract series full-process log chain is handled; interrupt, offset and risk handling nodes can be positioned in the whole process, a data chain structure supports afterward tracing and node-level traceability, and handling safety, data integrity and traceability are remarkably improved.

The invention relates to the technical field of self-service, and discloses a campus self-service clothes washing management system based on a cloud platform, and the system comprises the steps: obtaining clothes washing tasks of all appointment users in future appointment time, and selectable washing machines; obtaining fatigue degree data about the selectable washing machine; target washing machines with the same number as the reservation users are matched from all the selectable washing machines according to the fatigue degree index, and a plurality of washing matching strategies are formed according to all the target washing machines and the reservation users; acquiring an optimal washing matching strategy from the plurality of washing matching strategies by using a pre-configured genetic algorithm; distributing each target washing machine to the corresponding reservation user according to the optimal washing matching strategy; the use frequency of the low-frequency washing machine is optimized, the maintenance period difference between the washing machines is reduced, and the return on investment of the low-frequency washing machine is improved.

Wait times at ATMs may undermine the utility of these self-service machines. ATMs are configured to provide faster self-service kiosks that allow users to quickly perform common financial transactions. However, it has been increasingly common for users to have to wait in a queue to access an ATM. Systems and methods are provided for an ATM that pre-stages transactions by extracting account balance, account status, account fraud, and other necessary information from a plurality of smart cards, before a user begins interacting with the ATM. Information extracted from the plurality of smart cards may be transferred to the ATM wirelessly. Color changes may then be sent from the ATM to the plurality of smart cards. The color changes indicate whether the plurality of smart cards may transact with the ATM without any additional information, thereby improving the transaction processing efficiency of the plurality of smart cards and enhancing user satisfaction.

The invention provides a control method of a self-service washing machine door lock. The control method is applied to a server, and includes the following steps: the delay time of door opening sent bya client is received, wherein the delay time of door opening refers to the time after the washing process is finished; after a washing event is finished, whether the delay time of door opening expires or not is judged; if not, an unlocking instruction sent by the client is received, and a washing machine is controlled to open the door lock according to the instruction. According to the control method of the self-service washing machine door lock, washing machines in a washhouse can be efficiently utilized, and if users fail to take out clothes in time after washing is finished, the users needto reserve the delay time and pay for continued occupation of the washing machine.

A system for generating a glossary of business metrics is disclosed, including a reverse-engineering methodology to analyze the frequency and adoption of a plurality of self-service reports to permit the system to infer business correctness and to permit the generation of a business glossary via at least one self-service dashboard.

The invention discloses a self-service system added with an AI function, a data processing method, a terminal and a storage medium, the self-service system added with the AI function comprises an original self-service module, an AI front-end module, an APP plug-in module and an AI server-side module, the original self-service module is connected with the APP plug-in module, and the AI front-end module is connected with the AI server-side module. The AI front end module, the APP plug-in module and the AI server side module are connected with one another. Under the condition of not changing an application operation interface of a common self-service device, hardware or software of the self-service device which is already deployed and used does not need to be modified, natural interaction with the device can be carried out through voice and vision, original device interaction actions of a user through visual understanding and screen clicking are completed, and the user experience is improved. The self-service equipment can understand problems and intentions of the user, consultation or business handling needed by the user is completed, the effect similar to manual window service is achieved, and the equipment updating cost is saved.

A system (100) for real-time monitoring of key performance indicators (KPIs) and automatic alarm generation using self-service business intelligence (BI) platforms, comprising: a) a data integration and aggregation module to connect and consolidate data from multiple sources, including internal databases, cloud services and external APIs; (b) a KPI definition and configuration module that allows users to define, configure and customize KPIs based on predefined or user-defined formulas, as well as to set thresholds and timeframes; c) a data processing and analysis module to analyze incoming data in real time and apply algorithms for KPI tracking, trend analysis and anomaly detection; d) a visualization and dashboard module to display KPIs and data insights through customizable visualizations such as graphs, charts, and gauges; (e) an alert and notification generation module for automatically generating and sending alerts to users when predefined thresholds are exceeded or anomalies are detected; f) a user management and access control module for the secure management of user roles and permissions, ensuring authorized access to system data and functions.

A system providing self-service access to locked merchandise comprising: (a) providing a fixture that restricts access to the locked merchandise, wherein the fixture can automatically lock or unlock, allowing or restricting access to the locked merchandise; (b) providing a means of uniquely identifying an individual attempting to access the merchandise; (c) measuring a set of behaviors of the individual during any time the fixture is an open mode; (d) assessing whether the set of behaviors of the individual are suspicious or not relative to a set of suspicious event thresholds; (e) storing the individual and their set of behaviors as accessible records in at least one database; and (f) providing an algorithm which determines future access privileges of the individual to the enclosure based on a set of variables.

The invention discloses a clock after-sales service automatic management system, which comprises a user side and a service layer, and is characterized in that the user side has a self-service function of carrying out repair application, inquiring the maintenance progress and submitting service evaluation through a client self-service platform; the service layer is used for intelligently diagnosing the maintenance requirements of clients, automatically managing the processes of all maintenance services, analyzing multi-dimensional data such as historical maintenance data, user portraits and regional culture, and establishing a user-clock association model, so that the system can provide personalized maintenance suggestions according to regional culture differences, use habits and the like of the users, and the user experience is improved. The cultural adaptability of the service enhances the satisfaction and loyalty of the user, and the management mode based on data driving greatly improves the accuracy and adaptability of the after-sales service; by means of intelligent diagnosis and automatic chemical order management, manual intervention is reduced, the labor cost is saved, and the accuracy and timeliness of maintenance service are improved.

A kiosk may be provided that contains a number of blank cards. A graphical user interface of the kiosk may allow a user to define products that may be associated with a blank card contained within the kiosk. Aesthetic and functional features may be applied to a blank card by a kiosk and dispensed to a user of the kiosk as a fully functional card. An interrogation device of a kiosk may retrieve products associated with a current card and may associate the retrieved products with a new card to be dispensed from the kiosk. A kiosk may access a network to preauthorize any products that may be associated with a card dispensed from or programmed by the kiosk.

A method may include determining suspicious activity with respect to a user account, the suspicious activity including at least one transaction on the user account; transmitting a notification to a computing device associated with the user account, the notification identifying the suspicious activity and including a link into an application installed on the computing device to confirm the suspicious activity; receiving, from the application, an indication that the notification was activated on the computing device; and in response to the indication: selecting a subset of queries of a plurality of queries to present on a display device of the computing device via the application; receiving answers to the subset of queries via the application; processing the answers to generate a resolved status of the suspicious activity.

An item return transaction for an item is identified at a transaction terminal. The item is authenticated using multiple factors at least some of which are independent of item code identification for the item. A fraud score is calculated based on the multiple factors, item code identification, and data that is specific to a customer associated with the transaction, specific to the item, specific to a store associated with the transaction terminal, and specific to a retailer associated with the store. The fraud score and a customer-return grade for the customer are processed to determine whether the transaction can complete at the terminal without assistance or whether the transaction is to be held in abeyance for an audit (onsite audit or remote network-based audit). In an embodiment, the t terminal is a Self-Service Terminal (SST) and the transaction is a self-item return transaction conducted by a customer at the terminal.

The invention relates to an intelligent medical system, and provides a self-service terminal capable of autonomously selecting payment. The terminal comprises a terminal host provided with a report printing function area, a film printing function area, an interactive display area and a card reading area; the printing and payment interactive screen is located in an interactive display area, supports card swiping printing and code scanning printing selected on a home page, and provides unified options, code scanning payment and whole-process state prompting in a report mode or a report and film mode; the report printing module comprises a report printer, a report outlet and a consumable observation window; the film printing module comprises a film printer and a film outlet; the customized card reader provides a bank magnetic stripe card interface, a social security card interface, an identity card interface and a treatment card interface through independent modules. According to the terminal, payment path independence, film combined printing and visual operation and maintenance are realized, the film taking and report taking efficiency is improved, and the operation and maintenance cost is reduced.

The invention relates to a micro-service topological graph generation method and system, electronic equipment and a storage medium. The micro-service topological graph generation method provided by the invention comprises the following steps: based on an integrator, respectively sending configuration information to a plurality of collectors connected with the integrator, so that the collectors collect connection information of a plurality of ports of a server based on the configuration information; based on the integrator, receiving the connection information of the plurality of ports sent by the plurality of collectors, and sending the received connection information of all the ports to the graph database; and based on the graph database, receiving the connection information of all the ports sent by the integrator, and automatically generating a micro-service topological graph according to the received connection information of all the ports. Through the scheme of the invention, the automatic generation of the micro-service topological graph is realized, the micro-service topological graph is generated based on the connection relationship between the server ports, the self service of the micro-service is not invaded, the consumed time is short, and the generation efficiency is high.

A self-service terminal is disclosed including a display, a display interface couplable to the display, one or more sensors, a plurality of cameras, a video interface configured to receive a plurality of video streams from the plurality of cameras, and a processor. While a user is interacting with the self-service terminal, the processor is configured to communicate with the one or more sensors, receive the plurality of video streams from the video interface, determine activity of the user, select a video stream based on the activity of the user, generate display data, control the display to display the video stream, and change the displayed stream based on a change in the user activity. A method of operating the self-service terminal is also disclosed.

The invention discloses a logistics transportation management and real-time data sharing method and system, and relates to the technical field of logistics transportation, and the method comprises the steps: S1, collecting logistics transportation data on a logistics transportation vehicle in real time; s2, preprocessing the collected real-time data by using an edge computing technology, encrypting the data through a wireless network, and transmitting the data to a cloud computing platform; s3, integrating and storing the real-time data by the cloud computing platform, and performing intelligent analysis by using a machine learning algorithm; s4, giving an optimization suggestion according to an analysis result, generating a report and updating the report in real time; and S5, providing a self-service platform to inquire the cargo state. According to the invention, the transparency of logistics transportation information can be enhanced, all parties can know the logistics transportation condition in time, the user experience is improved, the user credibility is enhanced, the enterprise cost of a carrier is reduced, and the benefit of enterprise management is improved.

There are provided systems and methods for a search and answer generation engine for data summarization from multiple data sources. An online transaction processor or other service provider may provide computing services and platforms to entities, which may include live agent and self-service assistance features for answering users'questions. To provide more comprehensive searching and automated answer generation, the service provider may utilize an answer engine that may search multiple data sources in different data formats. Keywords may be extracted from a natural language question using an embedding LLM, and API calls to search features of each data source may be executed to retrieve relevant content. A summarization LLM may then concisely summarize the different content in different formats so that an answer may be provided. The user may then refine their question with further questions or requests, which may adjust the keywords and / or summarization.

Embodiments of the present disclosure are directed to operating an Automated Teller Machine (ATM) to provide an electronic game on or through the ATM where the electronic provides a chance for a user to reduce transaction fees associated with a withdrawal. Accordingly, embodiments add a gambling feature at an ATM or kiosk which allows the user and option to play an electronic game in an attempt to reduce or win some or all the ATM transaction fee. The electronic game can be a game of chance or a skills-based game. In some cases, the game can be a multi-player game and the amount of reduction in the transaction fee, or even a award larger than the transaction fee, can depend upon an amount in a pot for the game.

The invention discloses a configurable Lego activity configuration device based on multiple tasks, which adopts a modularized and Lego type activity configuration mode, so that the development cycle of a system is greatly shortened, and tenants can online new marketing activities without waiting for long-time system development and testing. The tenants can flexibly adjust task rules, reward schemes and assessment indexes directly on a visual front-end interface by dragging, configuring and combining various preset activity components according to own operation requirements, so as to quickly respond to market changes and strategy adjustment. For example, when the order quantity of a certain operation area is increased sharply, the tenant can configure the reward activity matched with the tenant in real time; or customized tasks are launched on specific holidays and festivals, more drivers are attracted to participate, and the operation efficiency is improved. According to the mode, the dependence on professional development resources is reduced, and the agility and the self-service capability of the business are remarkably improved.

Systems, computer program products, and methods are described herein for using an anomaly deterrent sensor within a self-service machine for dispensing physical items. The present disclosure is configured to: detect an interaction between a payment instrument with available resources and a self-service machine for dispensing physical items; receive an anomaly notification from an anomaly deterrent sensor within the self-service machine for dispensing physical items wherein the anomaly notification is associated with forced entry into the self-service machine, wherein the anomaly deterrent sensor detects forced entry into a physical item dispensing area within the self-service machine during the interaction between the payment instrument and self-service machine; and trigger a set of security measures associated with the self-service machine for dispensing physical items upon reception of the anomaly notification originating from the anomaly deterrent sensor, wherein the set of security measures comprises playing a pre-recorded alarm.

One or more techniques and / or systems are provided for generating locking codes. For example, a remote interface (e.g., hosted by a kiosk or a cloud service provider) may receive a request from a requestor for an unlocking code. The unlocking code may be used to unlock a lock, such as a lock integrated into or attached by a secondary means of attached to a containment component. The remote interface generates the unlocking code valid for a timespan. The unlocking code may be generated based upon a unique identifier of the containment component. The remote interface transmits the unlocking code to the requestor for unlocking the lock. In an example, the unlocking code is transmitting after a delay.

A method for enabling self-service capabilities in Software as a Service (Saas) applications comprises hosting, by a multi-tenant platform, signup and login pages for a SaaS builder's application. The multi-tenant platform receives authentication requests from prospective users of the SaaS builder's application and transmits authentication request payload to the SaaS builder's application for verification. Upon receiving verification acknowledgement from the SaaS builder's application, a self-service orchestration layer of the multi-tenant platform orchestrates user onboarding workflows including application roles, pricing plans, and tenant management. A telemetry API layer of the multi-tenant platform collects usage data from the orchestrated workflows and stores this collected usage data in at least one database. Finally, an analytics layer of the multi-tenant platform generates product-led growth analytics reports based on the stored usage data.

A gift card system and method for purchasing both physical and digital gift cards at a kiosk, both physical and virtual, is disclosed. The system / method includes a gift card distribution kiosk located at a retail establishment or online that provides a user with access to a multitude of different forms of gift cards that may be purchased and printed onto a customizable card with a personalized message. The kiosk includes a kiosk processor interface, a gift card dispenser, a card reader and gift card management server connected to a network. The gift card management server, through the kiosk processor interface, provides vendor options to users to select and pay via the card reader. The kiosk may be used to redeem unused user gift cards for a reduced value user selected gift card, reduced cash value, full value store card, rewards points, bank debit, and / or electronic code user towards online purchases.

The utility model discloses a wall-mounted bank management self-service device, which belongs to the technical field of transaction service equipment and specifically comprises an expansion module framework and an all-in-one machine framework, an all-in-one machine display screen is mounted on the all-in-one machine framework, and a camera recording module is mounted on the all-in-one machine display screen; an electronic module assembly is installed on a back plate on the back face of the all-in-one machine frame. A turnover table is hinged to the bottom of a containing groove in the middle of a front side face shell of the expansion module frame, a keyboard is installed on the turnover table, and a high-speed scanner is installed on the back face of the face shell through an installation frame. According to the utility model, a wall-mounted structural design is adopted, the device is mounted on a wall at a specified position according to mounting requirements, and the device is networked, so that officers and soldiers can conveniently carry out networking self-service operation on transaction processing, the transaction processing time is shortened, the transaction processing flow and links are simplified, and the transaction processing efficiency is improved. While the basic-level officer and soldier transaction service level and experience feeling are effectively improved, the workload of manual offline transaction processing can be reduced, and the working efficiency is improved.

This invention discloses a method for rapid order retrieval and verification at hotel self-service kiosks, specifically relating to the field of hotel self-service terminal technology. It addresses the problems of inaccurate order retrieval, mismatched identity verification and order matching, and difficulty in accurately releasing orders when order statuses are out of sync, presenting challenges in existing hotel self-service kiosks under abnormal order scenarios. By constructing a continuous processing mechanism encompassing retrieval anchor group generation, initial candidate order recall, candidate order clustering and narrowing, conflict fingerprint extraction, multi-path verification, and service release control, the method achieves effective narrowing, accurate identification, hierarchical verification, and controlled release of target orders even in complex scenarios involving multiple order channels, incomplete correspondence between booking and arrival parties, delayed order status updates, and missing or inconsistent contact information. This improves the retrieval accuracy and release reliability of hotel self-service kiosks in abnormal order scenarios.

1. Name of the product in this design: Digital Certificate Intelligent Management Cabinet (Small). 2. Purpose of this design: A self-service device for storing and distributing digital certificates. 3. The key design feature of this product is its shape. 4. The image or photograph that best illustrates the design's key points: 3D view 1.

1. Name of the product in this design: Self-service machine (general medical care). 2. Purpose of this design: To provide users with self-service such as medical information inquiry. 3. The key design feature of this product is its shape. 4. The image or photograph that best illustrates the design's key points: 3D view 1.