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250 results about "Self-service" patented technology
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Self-service is the practice of serving oneself, usually when making purchases. Aside from Automatic Teller Machines, which are not limited to banks, and customer-operated supermarket check-out,, labor-saving of which has been described as self-sourcing, there is the latter's subset, selfsourcing and a related pair: End-user development and End-user computing.
Control method and device of self-service washing machine door lock and computer storage medium
InactiveCN109750444Areduce lossOther washing machinesControl devices for washing apparatusMechanical engineeringSelf-service
The invention provides a control method of a self-service washing machine door lock. The control method is applied to a server, and includes the following steps: the delay time of door opening sent bya client is received, wherein the delay time of door opening refers to the time after the washing process is finished; after a washing event is finished, whether the delay time of door opening expires or not is judged; if not, an unlocking instruction sent by the client is received, and a washing machine is controlled to open the door lock according to the instruction. According to the control method of the self-service washing machine door lock, washing machines in a washhouse can be efficiently utilized, and if users fail to take out clothes in time after washing is finished, the users needto reserve the delay time and pay for continued occupation of the washing machine.
Owner:BSH ELECTRICAL APPLIANCES (JIANGSU) CO LTD +1
Machine learning model for self-service transaction anomaly resolution
A method may include determining suspicious activity with respect to a user account, the suspicious activity including at least one transaction on the user account; transmitting a notification to a computing device associated with the user account, the notification identifying the suspicious activity and including a link into an application installed on the computing device to confirm the suspicious activity; receiving, from the application, an indication that the notification was activated on the computing device; and in response to the indication: selecting a subset of queries of a plurality of queries to present on a display device of the computing device via the application; receiving answers to the subset of queries via the application; processing the answers to generate a resolved status of the suspicious activity.
Owner:WELLS FARGO BANK NA
Search and answer generation engine for data summarization from multiple data sources
There are provided systems and methods for a search and answer generation engine for data summarization from multiple data sources. An online transaction processor or other service provider may provide computing services and platforms to entities, which may include live agent and self-service assistance features for answering users'questions. To provide more comprehensive searching and automated answer generation, the service provider may utilize an answer engine that may search multiple data sources in different data formats. Keywords may be extracted from a natural language question using an embedding LLM, and API calls to search features of each data source may be executed to retrieve relevant content. A summarization LLM may then concisely summarize the different content in different formats so that an answer may be provided. The user may then refine their question with further questions or requests, which may adjust the keywords and / or summarization.
Owner:PAYPAL INC
System and method for product-led growth orchestration and analytics in self-service saas applications
A method for enabling self-service capabilities in Software as a Service (Saas) applications comprises hosting, by a multi-tenant platform, signup and login pages for a SaaS builder's application. The multi-tenant platform receives authentication requests from prospective users of the SaaS builder's application and transmits authentication request payload to the SaaS builder's application for verification. Upon receiving verification acknowledgement from the SaaS builder's application, a self-service orchestration layer of the multi-tenant platform orchestrates user onboarding workflows including application roles, pricing plans, and tenant management. A telemetry API layer of the multi-tenant platform collects usage data from the orchestrated workflows and stores this collected usage data in at least one database. Finally, an analytics layer of the multi-tenant platform generates product-led growth analytics reports based on the stored usage data.
Owner:PANDURANGI GURURAJ KRISHNA
Order quick retrieval and verification method of a hotel self-service machine
This invention discloses a method for rapid order retrieval and verification at hotel self-service kiosks, specifically relating to the field of hotel self-service terminal technology. It addresses the problems of inaccurate order retrieval, mismatched identity verification and order matching, and difficulty in accurately releasing orders when order statuses are out of sync, presenting challenges in existing hotel self-service kiosks under abnormal order scenarios. By constructing a continuous processing mechanism encompassing retrieval anchor group generation, initial candidate order recall, candidate order clustering and narrowing, conflict fingerprint extraction, multi-path verification, and service release control, the method achieves effective narrowing, accurate identification, hierarchical verification, and controlled release of target orders even in complex scenarios involving multiple order channels, incomplete correspondence between booking and arrival parties, delayed order status updates, and missing or inconsistent contact information. This improves the retrieval accuracy and release reliability of hotel self-service kiosks in abnormal order scenarios.
Owner:CHENGDU ZHIKEXUN TECH CO LTD
Digital Certificate Intelligent Management Cabinet (Small)
1. Name of the product in this design: Digital Certificate Intelligent Management Cabinet (Small). 2. Purpose of this design: A self-service device for storing and distributing digital certificates. 3. The key design feature of this product is its shape. 4. The image or photograph that best illustrates the design's key points: 3D view 1.
Owner:浙江飞至科技有限公司
Self-service machine (general medical care)
1. Name of the product in this design: Self-service machine (general medical care). 2. Purpose of this design: To provide users with self-service such as medical information inquiry. 3. The key design feature of this product is its shape. 4. The image or photograph that best illustrates the design's key points: 3D view 1.
Owner:莫馥源
System and method for authorising payment in in-person self-service environments
Disclosed is a system and method for authorising payment in in-person self-service environments such as vending machines or devices without in-person assistance, Internet of Everything (IoT) devices, in which payment is made contactlessly using mobile devices or cards known as "contactless" cards. The invention also relates to a system, a server and different elements of the self-service machine for carrying out the method. The system comprises a token server (5), a payment means network (6), and an in-person self-service device (1), which comprises a tokenisation module (2) and a communication module (3).
Owner:SEGLAN
Self-service machine
1. Name of the designed product: self-service machine. 2. Use of the designed product: for self-service function. 3. Design points of the designed product: in shape. 4. Picture or photo that best shows the design points: perspective view.
Owner:SHENZHEN SINGLE POINT TECHNOLOGY CO LTD
Self-service terminal
1. The name of the design product: self-service terminal. 2. The use of the design product: the design product is used for displaying information, running programs, writing and drawing, graphic demonstration, multimedia entertainment, information processing, synchronous interaction, high-definition projection, and medical self-service, etc. 3. The design points of the design product: in shape. 4. The picture or photo that best indicates the design points: perspective view 1.
Owner:GUANGZHOU SHIYUAN ELECTRONICS CO LTD +1
Automated self service on a multi-cloud network platform
PCT designated stageWO2025250463A1Resource allocationHardware monitoringSelf-serviceDistributed computing
A method is disclosed for evaluating network resources on a multi-cloud network platform. A network resource load balancer executes a network resource evaluation application on a server for automatic evaluation of implementing a user application via a first cloud based platform and a second cloud based platform. In response to an evaluation request, automatically and without user intervention, the server identifies a first server located in a first location on the first cloud based platform based on a source identifier; identifies a second server located in a second location on the second cloud based platform based on a target identifier; evaluates performance of the user application on the first server and the second server; in real time, determines performance data including a function latency for implementing the user application; and generates instructions to display the performance data according to a predefined format.
Owner:ELEVANCE HEALTH INC
Silver medical insurance self-service terminal (W315)
1. The name of the design product: silver medical insurance fusion self-service terminal (W315). 2. The use of the design product: medical self-service machine. 3. The design points of the design product: in shape. 4. The picture or photo that best indicates the design points: perspective drawing.
Owner:HANGZHOU JINGWEISHENG INTELLIGENT TECH CO LTD
Face recognition self-service dining system and method
The invention relates to the field of face recognition, payment verification and self-service, in particular to a face recognition self-service dining system and method. Comprising an image acquisition module, a data processing module, a payment verification module, an environment perception module, a control execution module and the like, is provided with a dual-spectrum camera, a ToF depth sensor, a TensorRT acceleration engine, a payment interface and the like, and adopts various algorithms and technologies, such as a face detection algorithm based on an improved RetinaFace network, a living body detection algorithm and the like. An edge-cloud collaborative architecture is adopted; the invention further comprises a dining method suitable for the system. The dining method comprises the steps of multispectral face image acquisition, face area detection, feature vector extraction, federal learning matching and the like. According to the method, the effects of realizing a face recognition self-service dining function, accurately acquiring face images in different environments, performing face detection and living body detection, effectively processing mask shielding conditions, ensuring payment safety and improving dining efficiency and accuracy are achieved.
Owner:ZHEJIANG XIAOLIAN INFORMATION TECH CO LTD
Desktop self-service terminal (1)
1. Name of the product in this design: Desktop self-service terminal (1). 2. Purpose of this design: A terminal device for handling self-service and realizing artificial intelligence interaction. 3. The key design feature of this product is its shape. 4. The image or photograph that best illustrates the design's key points: a 3D model. 5. The bottom surface of this product is a part that is not easily seen or cannot be seen during use, so the bottom view is omitted.
Owner:ZHEJIANG SHENDA INTELLIGENT TECH CO LTD
Self-service terminal equipment with multiple cameras matched
The utility model discloses self-service terminal equipment with multiple matched cameras, which comprises a machine body and a peep-proof grating plate, the machine body is provided with an inclined operation platform, the operation platform is provided with a password input groove, and the bottom of the password input groove is provided with a password input area arranged in a plane; wherein the peep-proof grating plate is matched with a notch of the password input groove and is parallel to the operation platform, and the top of the peep-proof grating plate is installed in the side wall of the top of the password input groove in the mode that the top of the peep-proof grating plate can slide in the inclination direction of the operation platform. An elastic piece is further arranged between the top of the peep-proof grating plate and the side wall of the top of the password input groove, and the bottom of the peep-proof grating plate abuts against the bottom of the password input groove in a limited mode through the elastic force of the elastic piece. According to the peep-proof grating plate, a user can input a password through the peep-proof grating plate, and the privacy protection effect and the use safety of the user are greatly improved.
Owner:NINGBO WASU RADIO & TV NETWORK CO LTD
ATM transactions using barcodes in multiple states
Disclosed herein are system, method, and computer program product embodiments for allowing completion of cardless transactions at a kiosk using an encoded identifier for that kiosk. A method can include obtaining, by a mobile device, an identifier uniquely identifying a kiosk and additional information using an image displayed by the kiosk, each of the identifier and the additional information being encoded in the image, the identifier being configured for pairing the kiosk to the transaction in the event the user is authenticated with the institution and the additional information being configured for directing, via the mobile device, the user to additional services to complete a transaction using the kiosk in the event the user of the mobile device is not authenticated with the institution. The method can include transmitting, by the mobile device, a request to complete the transaction at the kiosk, the request including the identifier.
Owner:CAPITAL ONE SERVICES LLC
Self-service terminal (MH007)
1. Name of the product in this design: Self-service terminal (MH007). 2. Purpose of this design: For self-service business processing. 3. The key design feature of this product is its shape. 4. The image or photograph that best illustrates the design's key points: a 3D model.
Owner:SHENZHEN PUHUI ZHIZHU MEDICAL EQUIP CO LTD
Systems and methods for remote hotel management
PCT designated stageWO2026078441A3Cryptography processingTelevision conference systemsRoombaHuman–computer interaction
Systems and methods are providing for remotely managing establishments that provide accommodations for guests, such as hotels, motels and the like. A system comprises one or more kiosk(s), each comprising a monitor, a user interface and a controller, such as a computing device or a processor. The controller is configured to receive information from a user via the user interface, verify the information and provide the user with an access code to enter a room within the hotel. The systems and methods enhance operational efficiency, reduce the need for on-site staff, and improve guest experience through contactless interactions and real-time feedback collection. The kiosks may be managed by a remote operator that allows for the management of multiple locations simultaneously, which reduces the need for extensive on-site staff. In addition, this centralized control of multiple properties streamlines management and coordination, and improves resource allocation.
Owner:EPDPL COLIVING OPERATIONS PTE LTD
A library self-service navigation method, device, equipment and medium
This application relates to a library self-service navigation method, device, equipment, and medium. The method includes: acquiring multi-source heterogeneous data from the library, and performing data cleaning and structuring processing on the multi-source heterogeneous data to obtain structured multi-source data; extracting spatial features and performing semantic association analysis on the structured multi-source data to obtain environmental feature data; constructing topological relationships and assigning weights to the environmental feature data to construct a navigation topology map; based on user-input navigation request data, performing optimal path search under multiple constraints within the navigation topology map to obtain initial navigation path data; and segmenting the initial navigation path data and generating turning instructions to obtain the path navigation result. This method enables end-to-end coherent navigation from resource semantics to spatial paths, effectively improving the intelligence level and user experience of library self-service navigation.
Owner:刘静
System facilitating self-service for managing functionality of a service and a method thereof
A system and method for facilitating self-device for managing functionality of a service is disclosed. One or more service components associated with a service are configured in at least one database. Further, the processor suggests one or more predefined action for managing the service. The one or more predefined actions are executed according to the one or more self-service components.
Owner:HCL AMERICA INC
Hospital self-service terminal (face recognition)
1. Name of the product in this design: Self-service terminal for hospitals (face recognition version). 2. Purpose of this design: for use in hospital registration, medical record printing, etc. 3. The key design features of this product are the combination of shape and pattern. 4. The image or photograph that best illustrates the design's key points: a 3D model.
Owner:SICHUAN VALVE TECHNOLOGY GROUP CO LTD
Systems and methods for remote hotel management
PCT designated stageWO2026078441A2Cryptography processingTelevision conference systemsRoombaHuman–computer interaction
Systems and methods are providing for remotely managing establishments that provide accommodations for guests, such as hotels, motels and the like. A system comprises one or more kiosk(s), each comprising a monitor, a user interface and a controller, such as a computing device or a processor. The controller is configured to receive information from a user via the user interface, verify the information and provide the user with an access code to enter a room within the hotel. The systems and methods enhance operational efficiency, reduce the need for on-site staff, and improve guest experience through contactless interactions and real-time feedback collection. The kiosks may be managed by a remote operator that allows for the management of multiple locations simultaneously, which reduces the need for extensive on-site staff. In addition, this centralized control of multiple properties streamlines management and coordination, and improves resource allocation.
Owner:EPDPL COLIVING OPERATIONS PTE LTD
A method of data acquisition and interaction
ActiveCN115904577BCharacter and pattern recognitionHealthcare resources and facilitiesData acquisitionTerminal equipment
The present application relates to the technical field of interactive data processing, in particular to a data acquisition and interaction method, comprising video taking of the whole operation process corresponding to each self-service function of medical personnel on a medical self-service interactive terminal device; capturing and extracting all video frames of page information change; video division processing of each standard operation video sequence based on each video frame; extracting each operation implemented by the medical personnel on the corresponding feature display page in sequence to obtain an operation set corresponding to each standard operation video segment; information integration of the feature operation information corresponding to each standard operation video segment in each standard operation video sequence; constructing a feature operation chain corresponding to each self-service function to generate a standard database; and monitoring all operations implemented by each user within a unit period in real time.
Owner:SHANGHAI PHARMA PHARMA TECH CONSULTING
Counter type social security card self-service terminal with positioning structure
ActiveCN223784751UComplete banking machinesApparatus for meter-controlled dispensingStructural engineeringControl theory
Owner:HAIAN YUNZE PRECISION TECH CO LTD
Self-service robot (artificial intelligence)
1. Name of the designed product: Self-service robot (artificial intelligence). 2. Use of the designed product: Robot for providing self-service. 3. Design points of the designed product: in shape. 4. Picture or photo best indicating the design points: perspective view 1.
Owner:JIAN COLLEGE
Self-service machine (KS-2700)
1. Name of the product in this design: Self-service machine (KS-2700). 2. Purpose of this design: A self-service machine for realizing functions such as self-service information inquiry, ordering food, and scanning codes for payment. 3. The key design feature of this product is its shape. 4. The image or photograph that best illustrates the design's key points: 3D view 1.
Owner:ZHANGZHOU MEIKEN TECH CO LTD
Self-service terminal
Owner:GUANGZHOU CHUJIE INFORMATION TECH CO LTD
Guiding robot
1. The name of the design product: guide robot. 2. The use of the design product: the design product is used for human-computer interaction, and can provide intelligent services such as self-service guidance, guide, display of graphic information, etc. 3. The design points of the design product: in shape. 4. The picture or photo that best indicates the design points: perspective view.
Owner:易锦晖
KIOSK FOR EVALUATING AND PURCHASING USED ELECTRONIC DEVICES
ActiveDE602020069555T2Coin-freed apparatus detailsPayment architectureSoftware engineeringMechanical engineering
Owner:ECOATM LLC
HYBRID SELF-SERVICE KIOSK WITH INTEGRATED SHARED PORTABLE CHARGER MODULE
Hybrid self-service kiosk (1), characterized in that it comprises a unique physical structure in which are incorporated an ordering and payment module consisting of a touch interface screen (2) and an electronic payment terminal (3), and a shared portable charger module, comprising a plurality of housing slots (5) configured for the insertion and removal of removable portable chargers (6), both modules being arranged in an integrated manner in said structure as constituent parts of the same device.
Owner:CIMASPRODUCTION SL