700 results about "Self-service" patented technology

Devices and techniques are generally described for key-value store having improved support for indexing and querying. The proposed system can expand query functionality by adding compound indexing. In some implementations, compound index may allow multiple simple key-value store queries (e.g., for multiple event types) to be replaced with a single query. In some implementations, compound index may allow for query filtering otherwise unavailable for the key-value store. The system may return results from the compound query in timestamp order and with appropriate pagination. Indexing may be updated dynamically; for example, manually via a self-service portal and / or automatically in response to frequent query combinations. The expanded query functionality can improve the efficiency and usability of, for example, an event timeline system.

There are provided systems and methods for automated chatbots that detect privacy data sharing and leakage by other automated chatbot systems. A service provider and other chatbot services, including an electronic transaction processor, may provide self-service channels for assistance through chatbot and other automated computing processes. However, these chatbots may be regulated by compliance with privacy protection requirements, and therefore use of the chatbots and / or user data when responding to users via chatbots in chat sessions may be noncompliant and / or attacked by malicious users to compromise privacy protected data. In order to facilitate detection of leaks and shares by chatbots, an AI for a privacy protection chatbot may be trained on regulations for chatbot use and / or data security and privacy protection. The chatbot may then interact with other chatbots and question the other chatbots using the trained AI model to detect whether privacy protected data is exposed.

A consumer-operated kiosk can include an inspection area configured to receive a first device from a user. The kiosk can include an imaging device configured to image the first device when the first device is positioned within the inspection area. In some embodiments, the kiosk includes a vending apparatus configured to store a plurality of second electronic devices for purchase. The kiosk can include one or more release mechanisms configured to directly release any one of the second electronic devices from the vending apparatus. The kiosk includes one or more processors operably connected to the inspection area, the imaging device, the vending apparatus, and the one or more release mechanisms. The one or more processors can be configured to cause the imaging device to capture one or more images of the first electronic device, facilitate purchase of the first electronic device based at least in part on the one or more captured images of the first electronic device, receive a request to vend a selected phone from among the phones in the vending apparatus, and / or cause the one or more release mechanisms to release the selected phone directly from the vending apparatus into a vending bay of the kiosk.

Examples of systems described herein provide for share-level disaster recovery on, for example, virtualized file servers by enabling additional snapshots, including self-service recovery (SSR) snapshot migration in addition to replication snapshot migration to a disaster recovery location. In examples, a disaster recovery location may receive a replication of a share of a file system, the snapshot configured for recovery of the share at the disaster recovery location. The replication snapshot may include one or more additional snapshots, each taken since a time of a previous replication snapshot. At least one of the one or more additional snapshots may include an SSR snapshot, identifiable based at least on a tag associated with a process used to create the SSR snapshot at a primary location. The at least one additional snapshot may be extracted for use by another instance of the process at the disaster recovery location.

The technology disclosed teaches systems and methods for self-service installation of monitoring operations in an area of real space, the method including scanning the area of real space to generate a 3D representation of the area of real space, placing a camera at an initial location and orientation for monitoring a zone within the area of real space, configuring a computing device to be connected to a cloud network hosting an image processing service and couplable to the camera, coupling the camera to the computing device via a local connection using a unique identifier associated with the camera, and finetuning the camera placement to a calibrated location and orientation, wherein the finetuning is assisted by information received from a cloud-based application associated with the image processing service.

A self-service POS terminal includes a tag reader, a camera, and a processor configured to: start a registration process to register items each of which has a wireless tag attached thereto, control the wireless tag reader to read tag information from wireless tags and store the tag information in memory, determine a number of the tags based on the tag information, control the camera to capture images and generate image data from each of the images, perform object recognition on the image data to determine a number of items shown in the images, compare the number of the tags with the number of the items, when the number of the tags is identical to the number of the items, perform a checkout process, and when the number of the tags is not identical to the number of the items, issue a notification signal.

A method for automated device provisioning and management in an edge computing system includes retrieving self-provisioning parameters and device credentials from a database using a processor. The method involves adding a new device, determining if the allowed device limit for a group is exceeded, removing devices if necessary, and adding devices through a top-off process if the limit is not exceeded. It forms trusted and self-service device groups, monitors and manages devices based on policies, changes services or applications, dynamically changes device group associations, and assigns virtual pre-shared keys (vPSKs) to private LANs. The method also includes creating private LANs and virtual private clouds (vPCs), sharing device credentials with upstream services, and generating and using virtual networks (vNets) for device provisioning and management.

The invention relates to the technical field of identity verification, in particular to an enterprise registration self-service terminal and an identity verification method and system thereof, and the method comprises the following steps: comparing dynamic two-dimensional code parameters item by item based on the enterprise registration self-service terminal, a verification serial number, a card issuer identifier and a validity period, and judging the consistency of each field; and according to the matching of the result and the registration system information, identifying the offset condition of the handling process, and outputting a sequence offset index. According to the invention, through synchronous acquisition of multiple parameters of the identity card, in combination with two-dimensional code dynamic feature comparison and chip data analysis, real-time association of identity data in three aspects of time, source and content is realized, each node is bound with a unique identifier, an equipment source and time sequence relationship, and a node data abstract series full-process log chain is handled; interrupt, offset and risk handling nodes can be positioned in the whole process, a data chain structure supports afterward tracing and node-level traceability, and handling safety, data integrity and traceability are remarkably improved.

The invention relates to the technical field of self-service, and discloses a campus self-service clothes washing management system based on a cloud platform, and the system comprises the steps: obtaining clothes washing tasks of all appointment users in future appointment time, and selectable washing machines; obtaining fatigue degree data about the selectable washing machine; target washing machines with the same number as the reservation users are matched from all the selectable washing machines according to the fatigue degree index, and a plurality of washing matching strategies are formed according to all the target washing machines and the reservation users; acquiring an optimal washing matching strategy from the plurality of washing matching strategies by using a pre-configured genetic algorithm; distributing each target washing machine to the corresponding reservation user according to the optimal washing matching strategy; the use frequency of the low-frequency washing machine is optimized, the maintenance period difference between the washing machines is reduced, and the return on investment of the low-frequency washing machine is improved.

Wait times at ATMs may undermine the utility of these self-service machines. ATMs are configured to provide faster self-service kiosks that allow users to quickly perform common financial transactions. However, it has been increasingly common for users to have to wait in a queue to access an ATM. Systems and methods are provided for an ATM that pre-stages transactions by extracting account balance, account status, account fraud, and other necessary information from a plurality of smart cards, before a user begins interacting with the ATM. Information extracted from the plurality of smart cards may be transferred to the ATM wirelessly. Color changes may then be sent from the ATM to the plurality of smart cards. The color changes indicate whether the plurality of smart cards may transact with the ATM without any additional information, thereby improving the transaction processing efficiency of the plurality of smart cards and enhancing user satisfaction.

The invention provides a control method of a self-service washing machine door lock. The control method is applied to a server, and includes the following steps: the delay time of door opening sent bya client is received, wherein the delay time of door opening refers to the time after the washing process is finished; after a washing event is finished, whether the delay time of door opening expires or not is judged; if not, an unlocking instruction sent by the client is received, and a washing machine is controlled to open the door lock according to the instruction. According to the control method of the self-service washing machine door lock, washing machines in a washhouse can be efficiently utilized, and if users fail to take out clothes in time after washing is finished, the users needto reserve the delay time and pay for continued occupation of the washing machine.

A system for generating a glossary of business metrics is disclosed, including a reverse-engineering methodology to analyze the frequency and adoption of a plurality of self-service reports to permit the system to infer business correctness and to permit the generation of a business glossary via at least one self-service dashboard.

The invention discloses a self-service system added with an AI function, a data processing method, a terminal and a storage medium, the self-service system added with the AI function comprises an original self-service module, an AI front-end module, an APP plug-in module and an AI server-side module, the original self-service module is connected with the APP plug-in module, and the AI front-end module is connected with the AI server-side module. The AI front end module, the APP plug-in module and the AI server side module are connected with one another. Under the condition of not changing an application operation interface of a common self-service device, hardware or software of the self-service device which is already deployed and used does not need to be modified, natural interaction with the device can be carried out through voice and vision, original device interaction actions of a user through visual understanding and screen clicking are completed, and the user experience is improved. The self-service equipment can understand problems and intentions of the user, consultation or business handling needed by the user is completed, the effect similar to manual window service is achieved, and the equipment updating cost is saved.

A system (100) for real-time monitoring of key performance indicators (KPIs) and automatic alarm generation using self-service business intelligence (BI) platforms, comprising: a) a data integration and aggregation module to connect and consolidate data from multiple sources, including internal databases, cloud services and external APIs; (b) a KPI definition and configuration module that allows users to define, configure and customize KPIs based on predefined or user-defined formulas, as well as to set thresholds and timeframes; c) a data processing and analysis module to analyze incoming data in real time and apply algorithms for KPI tracking, trend analysis and anomaly detection; d) a visualization and dashboard module to display KPIs and data insights through customizable visualizations such as graphs, charts, and gauges; (e) an alert and notification generation module for automatically generating and sending alerts to users when predefined thresholds are exceeded or anomalies are detected; f) a user management and access control module for the secure management of user roles and permissions, ensuring authorized access to system data and functions.

A system providing self-service access to locked merchandise comprising: (a) providing a fixture that restricts access to the locked merchandise, wherein the fixture can automatically lock or unlock, allowing or restricting access to the locked merchandise; (b) providing a means of uniquely identifying an individual attempting to access the merchandise; (c) measuring a set of behaviors of the individual during any time the fixture is an open mode; (d) assessing whether the set of behaviors of the individual are suspicious or not relative to a set of suspicious event thresholds; (e) storing the individual and their set of behaviors as accessible records in at least one database; and (f) providing an algorithm which determines future access privileges of the individual to the enclosure based on a set of variables.

Systems, methods, and apparatus for improving transaction security at a self-service kiosk are provided. A blank smart payment card may avoid storing sensitive identification data in an EMV chip or a magnetic stripe. The blank card may include a housing, with a wireless communication interface, microprocessor, and battery embedded in the housing. A card issuer may identify a dataset of sensitive information and apply dynamic clustering and encryption. The blank card may connect wirelessly to the issuer to obtain the encrypted clusters and store them in temporary storage. The blank card may self-authenticate to a kiosk by transmitting the encrypted clusters via a secure NFC connection. The kiosk may obtain a separate encryption key for each cluster from the issuer to decrypt and reconstruct the dataset. After every transaction, the issuer may apply new dynamic clustering to the dataset and replace the encrypted dataset stored on the blank card.

The invention discloses a hotel intelligent registration system, which comprises a user mobile terminal, a self-service terminal, a cloud data management system, a data analysis module and an intelligent customer service robot, the application of the self-service terminal and the mobile terminal reduces manual operation links, and improves the handling speed of registration, check-out and other procedures; a CRM module is integrated, customer information and interaction history are managed, personalized customer care and promotion activities can be provided, and customer loyalty and satisfaction are increased; the descriptive analysis provides basic operation data statistics, the diagnostic analysis identifies potential problems, the predictive analysis predicts market trends and the like, managers are helped to comprehensively understand hotel operation conditions, the intelligent customer service robot can solve common problems, the common problems are automatically processed in peak periods, the manual customer service pressure is relieved, and the customer service efficiency is improved. Complex problems are intelligently routed to manual customer service, and customer satisfaction is guaranteed; the international customer service experience is improved through multi-language support; customer consultation and feedback are received, and continuous service improvement is facilitated.

The invention discloses a clock after-sales service automatic management system, which comprises a user side and a service layer, and is characterized in that the user side has a self-service function of carrying out repair application, inquiring the maintenance progress and submitting service evaluation through a client self-service platform; the service layer is used for intelligently diagnosing the maintenance requirements of clients, automatically managing the processes of all maintenance services, analyzing multi-dimensional data such as historical maintenance data, user portraits and regional culture, and establishing a user-clock association model, so that the system can provide personalized maintenance suggestions according to regional culture differences, use habits and the like of the users, and the user experience is improved. The cultural adaptability of the service enhances the satisfaction and loyalty of the user, and the management mode based on data driving greatly improves the accuracy and adaptability of the after-sales service; by means of intelligent diagnosis and automatic chemical order management, manual intervention is reduced, the labor cost is saved, and the accuracy and timeliness of maintenance service are improved.

A kiosk may be provided that contains a number of blank cards. A graphical user interface of the kiosk may allow a user to define products that may be associated with a blank card contained within the kiosk. Aesthetic and functional features may be applied to a blank card by a kiosk and dispensed to a user of the kiosk as a fully functional card. An interrogation device of a kiosk may retrieve products associated with a current card and may associate the retrieved products with a new card to be dispensed from the kiosk. A kiosk may access a network to preauthorize any products that may be associated with a card dispensed from or programmed by the kiosk.

A method may include determining suspicious activity with respect to a user account, the suspicious activity including at least one transaction on the user account; transmitting a notification to a computing device associated with the user account, the notification identifying the suspicious activity and including a link into an application installed on the computing device to confirm the suspicious activity; receiving, from the application, an indication that the notification was activated on the computing device; and in response to the indication: selecting a subset of queries of a plurality of queries to present on a display device of the computing device via the application; receiving answers to the subset of queries via the application; processing the answers to generate a resolved status of the suspicious activity.

The invention provides a construction method, system and device of a dialogue robot and a storage medium, and the construction method builds a digital employee platform as a visual dialogue robot development low-code platform, so that common business personnel can also log in and access the digital employee platform. The dialogue robot meeting the self service requirements is simply, conveniently and quickly constructed in the digital employee platform, and enterprises are assisted to realize high-quality digital operation.

The present invention relates to the technical field of self-service terminal shells, and discloses a shell of a self-service terminal for handling affairs in a government affairs hall, comprising a mounting base, both sides of which are fixed with anti-skid plates, and a first mounting shell is arranged on the top of the mounting base; the device is provided with a stabilizing mechanism, so that the connection structure between the connecting pad and the mounting base is stable, and the assembly between the first mounting shell and the mounting base can be easily completed, thereby improving the stability of the connection between the mounting base and the first mounting shell, and achieving the purpose of easy assembly; the device is provided with an assembly positioning mechanism, which can insert a preset card block on the outer side of the second mounting shell into a preset card slot of the first mounting shell, and can realize rapid assembly and positioning between the second mounting shell and the first mounting shell, and achieve the purpose of easy assembly; the device is provided with a handle mechanism, which can easily complete the installation of the handle body and the rotating rod, so that the operator can pull the handle body to drive the device to move as a whole.

An item return transaction for an item is identified at a transaction terminal. The item is authenticated using multiple factors at least some of which are independent of item code identification for the item. A fraud score is calculated based on the multiple factors, item code identification, and data that is specific to a customer associated with the transaction, specific to the item, specific to a store associated with the transaction terminal, and specific to a retailer associated with the store. The fraud score and a customer-return grade for the customer are processed to determine whether the transaction can complete at the terminal without assistance or whether the transaction is to be held in abeyance for an audit (onsite audit or remote network-based audit). In an embodiment, the t terminal is a Self-Service Terminal (SST) and the transaction is a self-item return transaction conducted by a customer at the terminal.

The invention relates to an intelligent medical system, and provides a self-service terminal capable of autonomously selecting payment. The terminal comprises a terminal host provided with a report printing function area, a film printing function area, an interactive display area and a card reading area; the printing and payment interactive screen is located in an interactive display area, supports card swiping printing and code scanning printing selected on a home page, and provides unified options, code scanning payment and whole-process state prompting in a report mode or a report and film mode; the report printing module comprises a report printer, a report outlet and a consumable observation window; the film printing module comprises a film printer and a film outlet; the customized card reader provides a bank magnetic stripe card interface, a social security card interface, an identity card interface and a treatment card interface through independent modules. According to the terminal, payment path independence, film combined printing and visual operation and maintenance are realized, the film taking and report taking efficiency is improved, and the operation and maintenance cost is reduced.

The invention relates to a micro-service topological graph generation method and system, electronic equipment and a storage medium. The micro-service topological graph generation method provided by the invention comprises the following steps: based on an integrator, respectively sending configuration information to a plurality of collectors connected with the integrator, so that the collectors collect connection information of a plurality of ports of a server based on the configuration information; based on the integrator, receiving the connection information of the plurality of ports sent by the plurality of collectors, and sending the received connection information of all the ports to the graph database; and based on the graph database, receiving the connection information of all the ports sent by the integrator, and automatically generating a micro-service topological graph according to the received connection information of all the ports. Through the scheme of the invention, the automatic generation of the micro-service topological graph is realized, the micro-service topological graph is generated based on the connection relationship between the server ports, the self service of the micro-service is not invaded, the consumed time is short, and the generation efficiency is high.

In a first aspect, this specification describes a method for enabling self-service delivery, and which comprises: responsive to determining that a first predetermined condition relating to relative locations of a delivery vehicle and a first delivery location is satisfied, sending, to a user associated with the first delivery location, a first message offering a self-service delivery option; receiving, from the user in response to the first message, an indication of a user selection of the self-service delivery option; responsive to receiving the indication: sending, to the user, a second message comprising information relating to accessing a securable compartment from among plural securable compartments associated with the delivery vehicle; and issuing a message to cause an item associated with the user to be loaded into the securable compartment.

A self-service terminal is disclosed including a display, a display interface couplable to the display, one or more sensors, a plurality of cameras, a video interface configured to receive a plurality of video streams from the plurality of cameras, and a processor. While a user is interacting with the self-service terminal, the processor is configured to communicate with the one or more sensors, receive the plurality of video streams from the video interface, determine activity of the user, select a video stream based on the activity of the user, generate display data, control the display to display the video stream, and change the displayed stream based on a change in the user activity. A method of operating the self-service terminal is also disclosed.

The utility model discloses a self-service device for technical consultation, which relates to the technical field of consultation service and comprises a base, a cabinet body and an environment-friendly charging mechanism, the cabinet body is fixedly mounted at the top of the base, the environment-friendly charging mechanism is fixedly mounted at the top of the cabinet body, and the environment-friendly charging mechanism comprises a mounting frame, a solar cell panel, a charging controller and a storage battery. The mounting rack is fixedly mounted at the top of the cabinet body, the solar cell panel is fixedly mounted at the top of the mounting rack, the charging controller is fixedly mounted in the cabinet body, and the storage battery is fixedly mounted at the bottom of the charging controller. According to the self-service device for technical consultation, the solar panel is arranged at the top of the cabinet body, solar energy can be absorbed through the solar panel and converted into electric energy to supply power to the self-service device, the solar energy is clean and renewable energy, dependence on traditional energy can be reduced by using solar energy for charging, carbon emission is reduced, and the self-service device is environment-friendly and energy-saving. Environmental protection is facilitated, and the operation cost is reduced.

Techniques for transacting with a kiosk are provided. A user activates a remoting feature of a kiosk. A kiosk agent on the kiosk directly or indirectly causes a link to be sent to a mobile device of the user. The link when activated on the mobile device providing an interface for transacting with the kiosk from the mobile device.