Scene recognition and value-added service adaptation system and method based on 5G new call

By using a scenario recognition and value-added service adaptation system based on 5G new calls, AI technology is used to automatically select and switch value-added services, which solves the shortcomings of existing 5G call systems in terms of intelligence and automation, and improves user experience and functional scalability.

CN120896928APending Publication Date: 2025-11-04CHINA UNICOM WO MUSIC & CULTURE CO LTD

Patent Information

Application Number
CN202510769019.0
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2025-06-10
Publication Date
2025-11-04

AI Technical Summary

Technical Problem

Existing 5G calling systems are inadequate in terms of functionality and user experience, especially in terms of intelligence and automation. Users need to manually select value-added services, which affects the user experience.

Method used

The system adopts a scene recognition and value-added service adaptation system based on 5G new calls. It uses AI technology to analyze user behavior and call content, and automatically selects and switches value-added services, including real-time translation, speech-to-text, and virtual backgrounds. Through the collaborative work of the business control processing module, business function intelligent selection module, voice media processing module, video media processing module, AI intelligent recognition module, and user interface module, it achieves seamless function switching and optimizes user experience.

Benefits of technology

It enables automatic selection and switching of value-added services based on the user's scenario, improving the functional scalability and user experience of the 5G calling system, reducing the user's operational burden, and enhancing the level of intelligence and automation.

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Abstract

The invention provides a scene recognition and value-added service adaptation system and method based on a 5G new call, and aims to improve the intelligence and automation level of the 5G call. The system comprises a service control processing module, a service function intelligent selection module, a voice media processing module, a video media processing module, an AI intelligent identification module, a user interface module and an RTP processing module. User behaviors and call content are analyzed through the AI technology, and the system can automatically recognize call scenes and intelligently select corresponding value-added services such as real-time translation, voice transcription and virtual background. The user interface module optimizes scene recognition and automatic switching functions, provides a value-added service control panel and personalized setting, supports voice instruction operation, and realizes efficient interaction between a user and the system. The system can seamlessly integrate the value-added service into the call media stream, dynamically adjust the service to adapt to the change of the call scene, and continuously optimize the call experience of the user.
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Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of new call services in the sub-field of telecommunications value-added services, and specifically relates to a scene recognition and value-added service adaptation system and method based on 5G new call. BACKGROUND

[0002] With the widespread application of 5G technology, traditional voice calls have been unable to meet the growing needs of users. 5G new calls not only provide high-definition voice and video calls, but also support a variety of value-added services, such as real-time translation, virtual backgrounds, screen sharing, etc. However, the existing 5G call system still has deficiencies in function expansion and user experience. For example, users need to manually select translation services when making international calls, and cannot achieve seamless switching; when making video calls, the background switching and screen sharing functions are not intelligent enough, and the user experience is not good.

[0003] Specifically, the existing 5G new call functions include real-time translation, voice transcription, virtual background, background blurring, screen sharing, AI assistant, etc. Currently, the applicable scenarios of these functions are mainly customized by users manually, and cannot be intelligently selected according to the scene in which the user is located. For example, in international calls, users need to manually select real-time translation services; in domestic calls, users may want to automatically enable voice transcription functions; in office scenarios, users may want to automatically switch to professional virtual backgrounds, while in life scenarios, they may want to switch to home backgrounds. This manual selection method not only increases the user's operation burden, but also affects the user experience.

[0004] Therefore, the existing 5G call system still needs to be improved in terms of function expansion and user experience, especially in terms of intelligence and automation. SUMMARY

[0005] To achieve the above-mentioned purpose, the present application provides the following technical solution: a scene recognition and value-added service adaptation system based on 5G new call, which comprises the following modules:

[0006] Business control processing module, business function intelligent selection module, voice media processing module, video media processing module, AI intelligent recognition module, user interface module, RTP processing module:

[0007] The business control processing module is responsible for coordinating and managing the operation of each sub-module;

[0008] The business function intelligent selection module uses AI technology to analyze user behavior and call content, and automatically selects and switches corresponding value-added services;

[0009] The voice media processing module is responsible for processing various media data in voice calls, and supports real-time voice transcription and real-time translation functions;

[0010] The video media processing module is responsible for processing various media data in the video call and supports the screen sharing function;

[0011] The AI intelligent recognition module identifies the scene by analyzing the call content and user behavior, automatically selects value-added services, supports voice recognition and emotion analysis, and cooperates with the user interface module to provide real-time scene detection and intelligent interaction;

[0012] The RTP processing module is responsible for processing media streams during the call;

[0013] The user interface module is used to realize the interaction between the user and the system.

[0014] Preferably, the user interface module includes the settings of scene recognition and automatic switching function, value-added service control panel and personalized settings.

[0015] The application also provides a scene recognition and value-added service adaptation method based on 5G new call, which comprises the following steps:

[0016] Step S1: The user initiates a 5G call, the system monitors the call content and user behavior, and the AI module analyzes and identifies the scene in real time;

[0017] Step S2: The system automatically selects appropriate value-added services based on the identified scene and seamlessly integrates them into the media stream of the call;

[0018] Step S3: The AI module continuously analyzes the call to dynamically adjust the value-added services, and feeds back the service results to the user in real time;

[0019] Step S4: The system cyclically performs intelligent selection, integration, adjustment and feedback to continuously optimize the user call experience.

[0020] Preferably, after step 3, the RTP processing module adds the interface of the value-added service to the media stream of both parties in the call, ensuring that the value-added service information is displayed in real time on the screens of both mobile terminal screens.

[0021] The application has the following beneficial effects:

[0022] The system can automatically select and switch corresponding value-added services such as real-time translation, voice transcription, virtual background, etc. according to the scene in which the user is located (such as international call, domestic call, office, life, etc.). Through AI technology to analyze the call content and user behavior, realize seamless function switching, improve user experience. The application significantly improves the functional expandability and user experience of the 5G call system, especially in the aspects of intelligence and automation, and has a wide application prospect. BRIEF DESCRIPTION OF DRAWINGS

[0023] Figure 1 The flow chart of the scene recognition and value-added service adaptation method based on 5G new call provided by the application is provided. DETAILED DESCRIPTION

[0024] The technical scheme in one embodiment of the application will be clearly and completely described below with reference to the drawings in the embodiments of the application.

[0025] Please refer to Figure 1 The application provides a scene recognition and value-added service adaptation system based on 5G new call, which includes the following modules: a service control processing module, a service function intelligent selection module, a voice media processing module, a video media processing module, an AI intelligent recognition module, a user interface module, and an RTP processing module.

[0026] The service control processing module: This module is the central hub of the entire system, responsible for coordinating and managing the operation of each sub-module. It receives user requests and system state information, schedules the corresponding service modules according to predefined rules and strategies, ensures the efficient and stable operation of the system, and through centralized management and scheduling, ensures the collaborative work of each module, realizes seamless function switching and optimizes user experience.

[0027] The service function intelligent selection module: This module uses AI technology to analyze user behavior and call content, automatically selects and switches corresponding value-added services. For example, automatically enable real-time translation service in international calls, automatically enable voice transcription function in domestic calls, and automatically switch to professional virtual background in office scenarios. Through intelligent selection mechanism, reduce the operation burden of users, and improve user experience.

[0028] The voice media processing module: This module is responsible for processing various media data in voice calls, including voice encoding, decoding, noise suppression, echo cancellation, etc. It also supports real-time voice transcription and real-time translation functions to ensure high quality and real-time performance of voice calls. Through efficient voice processing technology, improve the quality and reliability of voice calls.

[0029] The video media processing module: This module is responsible for processing various media data in video calls, including video encoding, decoding, image enhancement, background virtualization, virtual background switching, etc. It also supports screen sharing function to ensure high quality and smoothness of video calls. Through efficient video processing technology, improve the quality and user experience of video calls.

[0030] The AI intelligent recognition module: This module uses AI technology (such as deep learning, natural language processing, etc.) to analyze call content and user behavior, identify the scene where the user is in, and automatically select and switch corresponding value-added services according to the scene. It also supports voice recognition, sentiment analysis and other functions, further improving the intelligent level of the system.

[0031] RTP processing module: This module is responsible for processing media streams (such as RTP packets) during the call to ensure the normal progress of the call.

[0032] User interface module: used to realize the interaction between user and system;

[0033] The above modules work together to ensure that users can seamlessly enjoy the intelligent function expansion system of 5G new call.

[0034] The user interface module plays a crucial role in the system, which is responsible for realizing the interaction between user and system. In order to improve user experience, the user interface (UI) module has been optimized and new functions have been designed, including:

[0035] 1) Scene recognition and automatic switching:

[0036] Real-time scene detection: UI will display the current call scene (such as international call, domestic call, office, life, etc.) in real time, and automatically switch the corresponding value-added service according to the scene.

[0037] 2) Value-added service control panel:

[0038] One-key switching: provides a value-added service control panel, users can quickly switch different value-added services through simple click or slide operation.

[0039] Personalized settings: allow users to preset default value-added services in different scenarios according to personal preferences, such as enabling real-time translation by default in international calls, and enabling virtual background by default in office scenarios.

[0040] 3) AI assistant interaction interface:

[0041] Smart tips: display AI assistant smart tips on the top or side bar of the call interface, such as call content summary, keyword reminder, etc., to improve call efficiency.

[0042] Voice command: support voice command operation, users can quickly enable or disable value-added services through voice commands, reducing manual operation.

[0043] Based on the above 5G new call scene intelligent recognition and value-added service automatic adaptation system, the present application provides a 5G new call intelligent application function expansion method, which comprises the following steps:

[0044] Step 1: when the user initiates 5G call, the service control processing module receives the user's call request, starts the monitoring process, and the AI intelligent recognition module analyzes the call content and user behavior,

[0045] Step 2: AI intelligent recognition module uses deep learning and natural language processing technology to identify the call scenario, such as international call or office environment, and passes the scenario information to the business function intelligent selection module, while the user interface (UI) module displays the current call scenario.

[0046] Step 3: The business function intelligent selection module automatically selects the corresponding value-added service according to the analysis result of the AI intelligent recognition module, i.e. according to the identified scenario, for example, automatically enabling real-time translation service in international call, automatically enabling voice transcription function in domestic call, automatically switching to professional virtual background in office scenario, and switching to home background in life scenario; the video and voice media processing module prepares to support these services.

[0047] Step 4: The business control processing module coordinates the seamless integration of the selected value-added service into the media stream, ensuring that the user can enjoy the service without manual operation.

[0048] Step 5: The AI intelligent recognition module continuously analyzes the call content and dynamically adjusts the value-added service, the business function intelligent selection module switches the service according to the analysis result, and the user interface (UI) module updates the display of the currently enabled service in real time.

[0049] Step 6: During the startup of the value-added service, the AI intelligent recognition module continues to analyze the call content to ensure that the service always meets the current call scenario, and the user interface (UI) module displays the intelligent prompts of the AI assistant to improve the call efficiency.

[0050] Step 7: The business control processing module coordinates the modules to feed back the results of the value-added service to the user interface (UI) module and display it on the call interface, ensuring that the user can view the service effect in real time.

[0051] Step 8: The RTP processing module adds the interface of the value-added service to the media stream of both parties in the call, and the user interface (UI) module ensures that these information is displayed in real time on the screens of both parties' mobile terminals, providing consistent user experience.

[0052] The above is only an embodiment of the present application, and does not limit the patent scope of the present application, and any equivalent structure or equivalent process transformation using the content of the present application specification and drawings, or direct or indirect application in other related technical fields, are also included in the patent protection scope of the present application.

Claims

1. A scene recognition and value-added service adaptation system based on 5G new calls, characterized in that: The system includes the following modules: Business control processing module, business function intelligent selection module, voice media processing module, video media processing module, AI intelligent recognition module, user interface module, RTP processing module: The business control processing module is responsible for coordinating and managing the operation of each sub-module; The intelligent selection module for business functions uses AI technology to analyze user behavior and call content, and automatically selects and switches the corresponding value-added services. The voice media processing module is responsible for processing various media data in voice calls and supports real-time speech transcription and real-time translation functions. The video media processing module is responsible for processing various media data in video calls and supports screen sharing functionality; The AI ​​intelligent recognition module identifies scenarios by analyzing call content and user behavior, and automatically selects value-added services. It also supports voice recognition and emotion analysis, and works in conjunction with the user interface module to provide real-time scenario detection and intelligent interaction. The RTP processing module is responsible for processing the media stream during the call. The user interface module is used to enable interaction between the user and the system.

2. The scene recognition and value-added service adaptation system based on 5G new calls according to claim 1, characterized in that: The user interface module includes settings for scene recognition and automatic switching functions, a value-added service control panel, and personalized settings.

3. A method for scene recognition and value-added service adaptation based on 5G new calls, characterized in that, The method includes the following steps: Step S1: The user initiates a 5G call. The system monitors the call content and user behavior, and the AI ​​module analyzes and identifies the scenario in real time. Step S2: The system automatically selects appropriate value-added services based on the identified scenario and seamlessly integrates them into the media stream of the call; Step S3: The AI ​​module continuously analyzes the call to dynamically adjust value-added services and provides real-time feedback on the service results to the user; Step S4: The system cyclically performs intelligent selection, integration, adjustment, and feedback to continuously optimize the user's call experience.

4. The method for scene recognition and value-added service adaptation based on 5G new calls according to claim 3, characterized in that, Step 3 is followed by an RTP processing module that adds the value-added service interface to the media streams of both parties in the call, ensuring that the value-added service information is displayed on the screens of both parties' mobile terminals in real time.

Citation Information

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