Computer communication quality evaluation and analysis system
The computer communication quality assessment and analysis system dynamically generates personalized combinations of assessment indicators and quality scoring methods, solving the problem that existing systems cannot be personalized and achieving more accurate communication quality assessment.
Patent Information
- Application Number
- CN202610009890.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2026-01-06
- Publication Date
- 2026-05-15
- Estimated Expiration
- Not applicable · inactive patent
AI Technical Summary
Existing computer communication quality assessment systems cannot be customized to meet the diverse needs and specific business scenarios of different users, making it difficult for assessment results to accurately reflect users' actual communication quality experience.
A computer communication quality assessment and analysis system is provided, including a platform end and a user end. Through a reserve analysis module, a reserve library and a configuration module, it dynamically generates personalized evaluation index combinations and quality scoring methods, and performs personalized evaluations by combining the user's reference evaluation system information.
It enables personalized assessments based on user needs and network environment differences, generating more accurate communication quality assessment results, improving the relevance and practicality of the assessment, and avoiding the feeling of distorted scoring.
Smart Images
Figure CN122053439A_ABST
Abstract
Description
Technical Field
[0001] This invention belongs to the field of computer communication quality assessment technology, specifically a computer communication quality assessment and analysis system. Background Technology
[0002] With the continuous development of computer communication technology and the increasing diversification of communication service scenarios, the importance of scientific and accurate evaluation and analysis of communication quality has become increasingly prominent, leading to the emergence and widespread application of various computer communication quality evaluation and analysis systems. However, a significant limitation of existing evaluation systems is their inability to personalize the weighting of evaluation indicators according to users' diverse actual needs. In practical applications, different users operate in vastly different network environments and use a wide variety of communication services. For example, enterprise users may prioritize communication stability and data transmission security to ensure the accurate transmission of critical business data and the smooth operation of business processes; while individual users engaging in online entertainment activities, such as watching high-definition videos or playing online games, may have higher requirements for real-time and smooth communication. However, because existing evaluation systems use a fixed and uniform indicator weighting model, this "one-size-fits-all" approach fails to fully consider the differentiated needs of different user groups and the specific characteristics of particular business scenarios. This results in evaluation results that are difficult to accurately reflect the communication quality experienced by specific users in actual use, significantly reducing the relevance and practicality of the evaluation and easily leading users to perceive distorted ratings.
[0003] In order to solve the above problems, the present invention provides a computer communication quality assessment and analysis system. Summary of the Invention
[0004] To address the problems existing in the above solutions, the present invention provides a computer communication quality assessment and analysis system.
[0005] The objective of this invention can be achieved through the following technical solutions: A computer communication quality assessment and analysis system, comprising a platform end and a user end; Furthermore, there is a communication connection between the platform and the user.
[0006] The platform includes a reserve analysis module, a reserve warehouse, and a configuration module. The reserve analysis module is used to perform reserve analysis, obtain various evaluation indicators for assessing computer communication quality, and determine the evaluation combination of each potential indicator based on each evaluation indicator. Analyze the various quality scoring methods for each combination of evaluation indicators, and send each combination of evaluation indicators and quality scoring method to the reserve for storage.
[0007] Furthermore, based on each evaluation indicator, the evaluation combination of each potential indicator is determined, including: Based on the various evaluation indicators, several candidate indicator combinations are obtained; a combination screening model is established, and the expression of the combination screening model is: ; In the formula: (s, BZ) is the input data, BZ is the screening criterion, s is the screening material of the corresponding candidate indicator combination; s→BZ means that the screening material meets the screening criterion; the output data is the screening value HD(s, BZ), and the screening value is 1 or 0; Based on the screening criteria, screening materials for each combination of candidate indicators are collected. The screening materials and screening criteria are integrated into input data and input into the combined screening model for analysis to obtain the screening value of the combination of candidate indicators. When the screening value is 1, the combination of candidate indicators is marked as a potential indicator evaluation combination; When the filter value is 0, the combination of candidate indicators will be eliminated.
[0008] The reserve is used to store various evaluation indicator combinations and quality scoring methods.
[0009] The configuration module is used to perform configuration analysis, receive reference evaluation system information sent by each user terminal in real time, match each quality scoring method from the reserve based on the reference evaluation system information, and send each quality scoring method to the quality evaluation module of the user terminal.
[0010] Furthermore, based on the information from the reference evaluation system, the corresponding quality scoring methods are matched from the reserve, including: Identify the various evaluation indicators corresponding to the reference evaluation system based on the information of the reference evaluation system, mark the evaluation indicators as reference indicators, and integrate the various reference indicators into a reference indicator set; The matching of each potential indicator evaluation combination is obtained by performing compatibility matching between the reference indicator set and the potential indicator evaluation combination in the reserve pool. Identify the various quality scoring methods corresponding to the potential indicator evaluation combinations, and output each quality scoring method.
[0011] Furthermore, compatibility matching is performed based on the set of reference indicators and the potential indicator combinations in the reserve, including: A preset compatibility matching standard is set, wherein each evaluation indicator of the potential indicator evaluation combination belongs to the reference indicator set. A compatibility matching model is established based on the compatibility matching standard. The reference indicator set and the corresponding potential indicator evaluation combination in the reserve are integrated into the input data and input into the compatibility matching model for analysis to obtain the compatibility matching value corresponding to the corresponding potential indicator evaluation combination. The compatibility matching value is 1 or 0. When the compatibility matching value is 1, the corresponding potential indicator evaluation combination will be output. When the compatibility match value is 0, no corresponding processing is performed.
[0012] Furthermore, the expression for the compatible matching model is: ; In the formula: (z j U) is the input data, z j This represents the evaluation combination of corresponding potential indicators in the reserve, where j is the subscript, j=1, 2, ..., m, and m is the number of evaluation combinations of potential indicators in the reserve; U represents the set of reference indicators; z j →U indicates that the corresponding potential indicator evaluation combination meets the compatibility matching criteria, and the output data is the compatibility matching value RP(z). j U).
[0013] The user terminal includes a monitoring module and a quality assessment module; The monitoring module is used to acquire the monitoring display data of the reference evaluation system in real time and send the monitoring display data to the quality evaluation module.
[0014] The quality assessment module is used to perform personalized assessments of computer communication quality, obtain reference assessment system information, send the reference assessment system information to the configuration module on the platform, receive various quality scoring methods sent by the configuration module, and determine the user's target scoring method based on the various quality scoring methods. The monitored data is analyzed based on the target scoring method to obtain personalized communication assessment results, which are then presented to users.
[0015] Furthermore, the user's target rating method is determined based on the various quality rating methods, including: Identify the potential indicator evaluation combinations corresponding to each quality scoring method, and determine the reference evaluation method corresponding to the reference evaluation system based on the monitoring data; The system acquires users' personalized assessment needs, prioritizes each quality assessment method based on the reference assessment method and personalized assessment needs, obtains the priority and assessment cases of each quality assessment method, displays the priority and assessment cases of each quality assessment method to users, and allows users to select the corresponding quality scoring method as the target scoring method according to the priority and assessment cases.
[0016] Compared with the prior art, the beneficial effects of the present invention are: The computer communication quality assessment and analysis system provided by this invention effectively overcomes the limitations of existing assessment systems, abandoning the fixed and uniform indicator weight setting mode. This system fully considers the differences in network environments and the diversity of communication service types used by different users, allowing users to personalize the assessment indicator weights according to their diverse actual needs. Whether it's enterprise users prioritizing communication stability and data transmission security, or individual users demanding real-time and smooth communication during online entertainment, this system can accurately adapt to their needs. As a result, the generated assessment results more accurately reflect the communication quality experienced by specific users in actual use, greatly improving the relevance and practicality of the assessment. It effectively avoids the distorted feeling caused by discrepancies between assessment results and actual experience, providing users with a more scientific and practical communication quality assessment and analysis service. Attached Figure Description
[0017] To more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.
[0018] Figure 1 This is a block diagram illustrating the principle of the present invention. Detailed Implementation
[0019] The technical solution of the present invention will be clearly and completely described below with reference to the embodiments. Obviously, the described embodiments are only some embodiments of the present invention, and not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative effort are within the scope of protection of the present invention.
[0020] like Figure 1 As shown, a computer communication quality assessment and analysis system includes a platform end and a user end; The platform and each user terminal are generally connected via a communication connection.
[0021] The platform includes a reserve analysis module, a reserve warehouse, and a configuration module. The reserve analysis module is used to perform reserve analysis and obtain various evaluation indicators for assessing computer communication quality, such as throughput, latency, packet loss rate, etc.; and determine various potential indicator evaluation combinations based on each evaluation indicator, that is, each potential indicator evaluation combination is a combination of evaluation indicators that users may apply to assess computer communication quality. Analyze the various quality scoring methods for each combination of evaluation indicators, and send each combination of evaluation indicators and quality scoring method to the reserve for storage.
[0022] In one embodiment, the evaluation combination of each potential indicator is determined based on each evaluation index. This can be done using existing methods, such as manual setting by the platform, or by statistically analyzing historical data and marking them as potential indicator evaluation combinations.
[0023] In one embodiment, determining the evaluation combination of each potential indicator based on each evaluation indicator includes: Based on the various evaluation indicators, several candidate indicator combinations are obtained. For example, for three indicators A, B, and C, the possible combinations are A, B, C, AB, AC, BC, and ABC. A combination screening model is established to evaluate whether the candidate indicator combinations meet the platform's screening criteria, such as whether they possess certain characteristics or market share. This allows the platform to dynamically adjust the screening criteria according to its needs, thereby dynamically updating the potential indicator evaluation combinations and avoiding the repetitive work of manually setting and then adjusting the screening criteria. The model is trained using a labeled training set of relevant historical data. The expression for the combination screening model is: ; In the formula: (s, BZ) is the input data, BZ is the screening criterion, s is the screening material of the corresponding candidate indicator combination, which is collected from the corresponding historical data according to the screening criteria; s→BZ indicates that the screening material meets the screening criteria; the output data is the screening value HD(s, BZ), and the screening value is 1 or 0; Based on the screening criteria, collect screening materials for each combination of candidate indicators, integrate the screening materials and screening criteria into input data, input them into the combined screening model for analysis, and obtain the screening values for the corresponding combination of candidate indicators. When the screening value is 1, the corresponding candidate indicator combination is marked as a potential indicator evaluation combination; When the filter value is 0, the corresponding combination of candidate indicators will be eliminated.
[0024] In one embodiment, the quality scoring method first evaluates the individual scores corresponding to each evaluation indicator. This step can be evaluated in a uniform way. For example, if the full score for an individual item is 100, the current state is compared with the state corresponding to 100. Based on the difference in individual scores, different comprehensive calculation methods are set according to different scenarios and needs to calculate the quality score. For example, linear weighting method, nonlinear weighting method, analytic hierarchy process (AHP) combined with weighting method, fuzzy comprehensive evaluation method and other related methods.
[0025] For example, the quality score = ∑ evaluation index weight × individual score.
[0026] The reserve is used to store various evaluation indicator combinations and quality scoring methods.
[0027] The configuration module is used to perform configuration analysis, receive reference evaluation system information sent by each user terminal in real time, match the corresponding quality scoring methods from the reserve based on the reference evaluation system information, and send each quality scoring method to the quality evaluation module of the corresponding user terminal.
[0028] In one embodiment, matching appropriate quality scoring methods from the reserve based on reference evaluation system information includes: Identify the various evaluation indicators corresponding to the reference evaluation system based on the information of the reference evaluation system, mark the evaluation indicators as reference indicators, and integrate the various reference indicators into a reference indicator set; The matching of each potential indicator evaluation combination is obtained by performing compatibility matching between the reference indicator set and the potential indicator evaluation combination in the reserve pool. Identify the various quality scoring methods corresponding to the potential indicator evaluation combination, and output each quality scoring method.
[0029] In one embodiment, the output quality scoring method includes referencing the quality scoring method corresponding to the evaluation system; if it is not in the reserve, the corresponding quality scoring method is calculated based on the monitoring data.
[0030] In one embodiment, compatibility matching is performed based on a set of reference indicators and a combination of potential indicators in a reserve, including: A compatibility matching standard is preset. This standard requires that all evaluation indicators in a set of reference indicators belong to the reference indicator set. For example, if the reference indicator set has three reference indicators A, B, and C, then evaluation combinations AB, BC, A, B, C, ABC, and AC all satisfy the compatibility matching standard because all evaluation indicators in these combinations belong to the reference indicator set. However, ABD does not satisfy the compatibility matching standard. A compatibility matching model is then established based on this standard. The expression for the compatibility matching model is: ; In the formula: (z j U) is the input data, z j This represents the evaluation combination of corresponding potential indicators in the reserve, where j is the subscript, j=1, 2, ..., m, and m is the number of evaluation combinations of potential indicators in the reserve; U represents the set of reference indicators; z j →U indicates that the corresponding potential indicator evaluation combination meets the compatibility matching criterion, that is, each evaluation indicator in the potential indicator evaluation combination belongs to the reference indicator set, and the output data is the compatibility matching value RP(z). j (U), with a compatible matching value of 1 or 0; The reference indicator set and the corresponding potential indicator evaluation combination in the reserve are integrated into the input data and input into the compatibility matching model for analysis to obtain the compatibility matching value corresponding to the corresponding potential indicator evaluation combination. When the compatibility matching value is 1, the corresponding potential indicator evaluation combination will be output. When the compatibility matching value is 0, no corresponding processing is performed, indicating that the match is unsuccessful.
[0031] The user terminal includes a monitoring module and a quality assessment module; The monitoring module is used to acquire the monitoring display data of the reference evaluation system in real time and send the monitoring display data to the quality evaluation module.
[0032] A reference evaluation system refers to a computer communication quality evaluation system that cannot be evaluated and adjusted according to the user's personalized needs.
[0033] The monitoring data includes the indicator data and individual scores of each evaluation indicator as reference to the evaluation system, and may also include other necessary data.
[0034] The quality assessment module is used to perform personalized assessments of computer communication quality, obtain reference assessment system information such as brand, version, and relevant information such as monitoring display data with reference effect; send the reference assessment system information to the configuration module on the platform, receive various quality scoring methods sent by the configuration module; and determine the user's target scoring method based on the various quality scoring methods. The monitored data is analyzed based on the target scoring method to obtain personalized communication assessment results, which are then presented to users.
[0035] In one embodiment, determining the user's target rating method based on various quality rating methods includes: Identify the potential indicator evaluation combinations corresponding to each quality scoring method, and determine the reference evaluation method corresponding to the reference evaluation system based on the monitoring data. The reference evaluation method is the quality scoring method corresponding to the reference evaluation system among the quality scoring methods. The system acquires users' personalized assessment needs, which includes data on adjustments users expect to make and requirements they want to fulfill based on the reference assessment system. This data forms personalized assessment needs. Based on the reference assessment method and personalized assessment needs, the remaining quality assessment methods are prioritized to obtain the priority and assessment cases for each method. The priority and assessment cases for each quality assessment method are then presented to the user, who can then select the appropriate quality scoring method as the target scoring method based on the priority and assessment cases.
[0036] In one embodiment, the remaining quality assessment methods are prioritized based on a reference assessment method and personalized assessment needs. The assessment effect corresponding to the reference assessment method is identified, and the assessment reference effect is marked. Based on the reference assessment effect, the reference assessment effect is adjusted according to personalized assessment needs to form a benchmark assessment effect. That is, the two are integrated to form an assessment effect that users can adjust based on the reference assessment effect. A similarity analysis is performed between the benchmark assessment effect and the assessment effects of each quality assessment method, and the priority is determined according to the similarity. Simulations are performed based on historical monitoring data and quality assessment methods to generate cases that are evaluated using the corresponding quality assessment methods. These cases are then marked as evaluation cases for easy selection by users.
[0037] A computer-readable storage medium storing a computer program, which, when executed by a processor, implements the steps of a computer communication quality assessment and analysis system as described in the above embodiments.
[0038] The above formulas are all numerical calculations after removing dimensions. The formulas are obtained by software simulation based on a large amount of data and are closest to the real situation. The preset parameters and preset thresholds in the formulas are set by those skilled in the art according to the actual situation or obtained by simulation based on a large amount of data.
[0039] The above embodiments are only used to illustrate the technical methods of the present invention and are not intended to limit it. Although the present invention has been described in detail with reference to preferred embodiments, those skilled in the art should understand that modifications or equivalent substitutions can be made to the technical methods of the present invention without departing from the spirit and scope of the technical methods of the present invention.
Claims
1. A computer communication quality assessment and analysis system, characterized in that, Including both the platform side and the user side; The platform includes a reserve analysis module, a reserve database, and a configuration module; the user terminal includes a monitoring module and a quality assessment module. The reserve analysis module is used to perform reserve analysis, obtain various evaluation indicators for assessing computer communication quality, and determine the evaluation combination of each potential indicator based on each evaluation indicator. Analyze the various quality scoring methods for each combination of evaluation indicators, and send each combination of evaluation indicators and quality scoring method to the reserve for storage. The reserve is used to store various combinations of evaluation indicators and quality scoring methods; The configuration module is used to perform configuration analysis, receive reference evaluation system information sent by each user terminal in real time, match each quality scoring method from the reserve based on the reference evaluation system information, and send each quality scoring method to the quality evaluation module of the user terminal. The monitoring module is used to acquire the monitoring display data of the reference evaluation system in real time and send the monitoring display data to the quality evaluation module; The quality assessment module is used to perform personalized assessments of computer communication quality, obtain reference assessment system information, send the reference assessment system information to the configuration module on the platform, receive various quality scoring methods sent by the configuration module, and determine the user's target scoring method based on the various quality scoring methods. The monitored data is analyzed based on the target scoring method to obtain personalized communication assessment results, which are then presented to users.
2. The computer communication quality assessment and analysis system according to claim 1, characterized in that, Based on each evaluation indicator, determine the evaluation combination of each potential indicator, including: Based on the various evaluation indicators, several candidate indicator combinations are obtained; a combination screening model is established, and the expression of the combination screening model is: ； In the formula: (s, BZ) is the input data, BZ is the screening criterion, s is the screening material of the corresponding candidate indicator combination; s→BZ means that the screening material meets the screening criterion; the output data is the screening value HD(s, BZ), and the screening value is 1 or 0; Based on the screening criteria, screening materials for each combination of candidate indicators are collected. The screening materials and screening criteria are integrated into input data and input into the combined screening model for analysis to obtain the screening value of the combination of candidate indicators. When the screening value is 1, the combination of candidate indicators is marked as a potential indicator evaluation combination; When the filter value is 0, the combination of candidate indicators will be eliminated.
3. The computer communication quality assessment and analysis system according to claim 1, characterized in that, Based on the information from the reference assessment system, the corresponding quality scoring methods are matched from the reserve, including: Identify the various evaluation indicators corresponding to the reference evaluation system based on the information of the reference evaluation system, mark the evaluation indicators as reference indicators, and integrate the various reference indicators into a reference indicator set; The matching of each potential indicator evaluation combination is obtained by performing compatibility matching between the reference indicator set and the potential indicator evaluation combination in the reserve pool. Identify the various quality scoring methods corresponding to the potential indicator evaluation combinations, and output each quality scoring method.
4. The computer communication quality assessment and analysis system according to claim 3, characterized in that, Compatibility matching is performed based on the set of reference indicators and the potential indicator combinations in the reserve, including: A preset compatibility matching standard is set, wherein each evaluation indicator of the potential indicator evaluation combination belongs to the reference indicator set. A compatibility matching model is established based on the compatibility matching standard. The reference indicator set and the corresponding potential indicator evaluation combination in the reserve are integrated into the input data and input into the compatibility matching model for analysis to obtain the compatibility matching value corresponding to the corresponding potential indicator evaluation combination. The compatibility matching value is 1 or 0. When the compatibility matching value is 1, the corresponding potential indicator evaluation combination will be output. When the compatibility match value is 0, no corresponding processing is performed.
5. A computer communication quality assessment and analysis system according to claim 4, characterized in that, The expression for the compatible matching model is: ； In the formula: (z j U) is the input data, z j This represents the evaluation combination of corresponding potential indicators in the reserve, where j is the subscript, j=1, 2, ..., m, and m is the number of evaluation combinations of potential indicators in the reserve; U represents the set of reference indicators; z j →U indicates that the corresponding potential indicator evaluation combination meets the compatibility matching criteria, and the output data is the compatibility matching value RP(z). j U).
6. The computer communication quality assessment and analysis system according to claim 1, characterized in that, The user's target rating method is determined based on the various quality rating methods, including: Identify the potential indicator evaluation combinations corresponding to each quality scoring method, and determine the reference evaluation method corresponding to the reference evaluation system based on the monitoring data; The system acquires users' personalized assessment needs, prioritizes each quality assessment method based on the reference assessment method and personalized assessment needs, obtains the priority and assessment cases of each quality assessment method, displays the priority and assessment cases of each quality assessment method to users, and allows users to select the corresponding quality scoring method as the target scoring method according to the priority and assessment cases.
7. The computer communication quality assessment and analysis system according to claim 1, characterized in that, The communication connection between the platform and the user terminal.
8. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores a computer program that, when executed by a processor, implements a computer communication quality assessment and analysis system as described in any one of claims 1 to 7.