Dispute mediation information processing method, electronic device, and storage medium
By processing voice information during dispute mediation through speech-to-text conversion and large language models, text summaries are generated and key elements are extracted, solving the problem of low efficiency in existing technologies and achieving efficient dispute mediation information processing and decision support.
CN118733756BActive Publication Date: 2026-07-24SHANGHAI JINQIAO YIFA INFORMATION TECH CO LTD
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Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- SHANGHAI JINQIAO YIFA INFORMATION TECH CO LTD
- Filing Date
- 2024-07-03
- Publication Date
- 2026-07-24
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Figure CN118733756B_ABST
Abstract
The application provides a dispute mediation information processing method, an electronic device and a storage medium. The method comprises the following steps: acquiring voice information in a dispute mediation process; converting the voice information into corresponding initial text information; preprocessing the initial text information to obtain target text information; inputting the target text information into a preset prompt word template to obtain a target prompt word; processing the target prompt word by using a large language model to obtain a text summary of the target text information. The text summary obtained by the scheme can accurately display the core information of the voice information in the dispute mediation process, and can provide comprehensive, accurate and efficient auxiliary decision support for mediators.
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