A business continuity operation method based on an operation and maintenance large model, a storage medium, an equipment and a computer program product

Abstract

The application discloses a business continuity operation method based on an operation and maintenance large model, a storage medium, equipment and a computer program product, and comprises the following steps: analyzing a business continuity operation request, determining the type of the business continuity operation request; determining the flow path of operation data according to the type of the business continuity operation request and the operation data of a business system, and generating a link portrait; performing potential fault analysis and recovery on the generated link portrait by calling the troubleshooting strategy of the corresponding business continuity operation request through the operation and maintenance large model, and realizing business continuity operation. The application combines the link portrait of the business system with the operation and maintenance large model, performs in-depth analysis on the link portrait through the operation and maintenance large model, quickly and accurately locates the root cause of the fault, reduces misjudgment and omission, improves the accuracy of potential fault analysis and recovery, and guarantees the continuity and stability of business operation.

Description

Technical Field

[0001] This invention relates to the field of intelligent operation and maintenance technology, specifically to a business continuity operation method, storage medium, device, and computer program product based on a large-scale operation and maintenance model. Background Technology

[0002] In today's digital age, businesses are increasingly reliant on various information systems. However, due to hardware failures, software vulnerabilities, cyberattacks, and other reasons, information systems may be interrupted, thereby affecting business continuity.

[0003] Traditional operation and maintenance methods often rely on human experience and fixed rules, making it difficult to quickly and accurately respond to various complex failure situations. Therefore, a new method and system are needed that can leverage advanced technologies to achieve business continuity. Summary of the Invention

[0004] In response to the problems existing in the prior art, the present invention provides a business continuity operation method, storage medium, device and computer program product based on a large operation and maintenance model, which can quickly eliminate risk points in business operation and ensure business continuity operation.

[0005] To achieve the above technical objectives, the present invention adopts the following technical solution: a business continuity operation method based on a large-scale operation and maintenance model, specifically including the following steps:

[0006] Step S1: Parse the business continuity operation request to determine the type of the business continuity operation request;

[0007] Step S2: Determine the flow path of the operation data based on the type of business continuity operation request and the operation data of the business system, and generate a link profile;

[0008] Step S3: The generated link profile is used to call the corresponding business continuity operation request troubleshooting strategy through the operation and maintenance big model to troubleshoot potential faults and restore business continuity.

[0009] Further, the specific process of step 1 is as follows: based on the business continuity operation request, the cause of the failure in the business system is determined, the process variables of the failure are identified, the type and extent of the failure are determined, the evolution and impact of the failure are predicted, and the type of the business continuity operation request is determined based on the analysis results.

[0010] Furthermore, the types of business continuity assurance requests include: single point risk assessment, emergency drills, and fault simulations.

[0011] Furthermore, step 2 includes the following sub-steps:

[0012] Step S2.1: Collect operational data from the business system;

[0013] Step S2.2: Analyze the collected operational data in conjunction with the types of business continuity operation requests to extract the relationships between various business processes in the business system;

[0014] Step S2.3: Determine the flow path of the running data based on the extracted relationships between various business links, and generate a link profile.

[0015] Furthermore, for business continuity requests of the single-point risk assessment type, the relationship between each business link in the business system represents the relationship between each business node; for business continuity requests of the emergency drill type, the relationship between each business link in the business system represents the relationship between upstream and downstream businesses; for business continuity requests of the fault simulation type, the relationship between each business link in the business system represents the relationship between business systems or services.

[0016] Furthermore, step S3 includes the following sub-steps:

[0017] Step S3.1: Input the link profile as input data into the operation and maintenance model;

[0018] Step S3.2: The operation and maintenance big model matches troubleshooting strategies based on the input link profile and the built-in business continuity operation request troubleshooting strategy library.

[0019] Step S3.3: Use the matching troubleshooting strategy to find potential faults in the link profile, match the potential faults with fault recovery solutions from the built-in fault recovery database, and use the fault recovery solutions to resolve the potential faults in the link profile to achieve business continuity.

[0020] Furthermore, the business continuity operation request troubleshooting strategy library includes: single-point risk troubleshooting strategy, emergency drill troubleshooting strategy, and fault simulation troubleshooting strategy. The single-point risk troubleshooting strategy is formulated based on the deployment logic of the business system and is used to troubleshoot single-node risks in the business system. The emergency drill troubleshooting strategy is based on the drill plan and is used to troubleshoot risks in critical links and nodes. The fault simulation troubleshooting strategy is based on faults of different levels in the business system and is used to troubleshoot the impact of faults on the business.

[0021] Furthermore, the present invention also provides a computer-readable storage medium storing a computer program that enables a computer to execute the business continuity operation method based on the large-scale operation and maintenance model.

[0022] Furthermore, the present invention also provides an electronic device, including: a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein when the processor executes the computer program, it implements the business continuity operation method based on the large-scale operation and maintenance model.

[0023] Furthermore, the present invention also provides a computer program product, including a computer program that, when executed by a processor, implements the business continuity operation method based on the large-scale operation and maintenance model.

[0024] Compared with the prior art, the present invention has the following beneficial effects:

[0025] (1) This invention generates a link profile by the flow path of running data in the business system, which can clearly show the association and dependency relationship between various components in the business system. Compared with the traditional operation and maintenance workflow, the link profile can provide a more comprehensive understanding of the architecture and topology of the business system. When the business system has a fault or anomaly, the link profile can quickly identify the components and links that may be affected, thereby more accurately locating the problem. Furthermore, by analyzing the link profile, weak links and potential risks in the business system can be discovered, which facilitates accurate investigation and location.

[0026] (2) The link profile generated by this invention calls the corresponding business continuity operation request investigation strategy through the operation and maintenance big model to investigate and recover potential faults. The operation and maintenance big model can improve the problem analysis capability. The operation and maintenance big model can use machine learning and artificial intelligence algorithms to conduct in-depth analysis of a large amount of operation and maintenance data, and call the business continuity operation request investigation strategy to quickly and accurately identify fault modes and potential problems, improve the efficiency and accuracy of fault investigation. The operation and maintenance big model will provide recovery solutions for potential faults based on historical experience, reduce manual intervention, reduce the risk of human error, improve the speed and reliability of fault handling, and ensure the continuous operation of business systems. Attached Figure Description

[0027] Figure 1 This is a flowchart of the business continuity operation method based on the large-scale operation and maintenance model of the present invention. Detailed Implementation

[0028] The technical solution of the present invention will be further explained and described below with reference to the accompanying drawings.

[0029] like Figure 1 The flowchart below shows the business continuity operation method based on the large-scale operation and maintenance model of the present invention. The business continuity operation method specifically includes the following steps:

[0030] Step S1: Parse the business continuity request to determine its type. Specifically, parse the business continuity request to determine the cause of the failure in the business system, identify the process variables of the failure, determine the type and extent of the failure, predict the evolution and impact of the failure, and determine the type of business continuity request based on the parsing results. In this invention, the types of business continuity assurance requests include: single-point risk investigation, emergency drills, and failure simulation. Taking failure simulation as an example, first, determine the cause of the business system failure, such as: server crash, database instance shutdown, or public component service stoppage. After determining the factors causing the failure, identify the process variables of the failure, such as: server crash due to server board damage, database instance shutdown due to database GC, and public component service stoppage due to message queue blockage. After identifying the process variables, determine the type and extent of the failure, such as: server board damage due to excessive internal temperature, and message queue blockage due to slow message consumption. After determining the type and extent of the failure, predict the evolution and impact of the failure, such as: the faulty server is a node in the cluster and will not cause a business system failure; the public component service stoppage will cause a global failure.

[0031] Step S2: Based on the type of business continuity request and the operational data of the business system, determine the flow path of the operational data and generate a link profile. This invention tracks the data flow path through operational data, which can clearly understand the relationships and interaction methods between various components in the business system, thereby clearly reflecting the architectural view of the business system and generating a link profile. The link profile presents the link structure of the business system in an intuitive way, making the operation and maintenance process visual. At the same time, it allows operation and maintenance personnel to quickly understand the operating mechanism of the business system. When a failure occurs in the business system, the link profile can help quickly determine the possible location and scope of the failure, facilitating accurate troubleshooting and localization. Specifically, it includes the following sub-steps:

[0032] Step S2.1: Collect operational data from the business system;

[0033] Step S2.2: Analyze the collected operational data in conjunction with the types of business continuity operation requests to extract the correlation between various business links in the business system;

[0034] Step S2.3: Determine the flow path of the running data based on the extracted relationships between various business links, and generate a link profile.

[0035] For business continuity requests of the single-point risk assessment type, the relationship between each business link in the business system represents the relationship between each business node; for business continuity requests of the emergency drill type, the relationship between each business link in the business system represents the relationship between upstream and downstream businesses; for business continuity requests of the fault simulation type, the relationship between each business link in the business system represents the relationship between business systems or services.

[0036] Step S3: The generated link profile is used by the large-scale operation and maintenance model to call the corresponding business continuity request troubleshooting strategy for potential fault investigation and recovery, thereby achieving business continuity. By calling the business continuity request troubleshooting strategy through the large-scale operation and maintenance model, the fault nodes and links in the link profile can be inferred, and the direction and speed of fault propagation can be analyzed. Therefore, based on the link profile, the potential nodes and links affected by the fault can be analyzed. Furthermore, the large-scale operation and maintenance model will provide recovery plans for potential faults based on historical experience, thereby ensuring the continuous operation of the business system. The large-scale operation and maintenance model automatically investigates and recovers potential faults in the link profile, avoiding manual intervention and improving work efficiency. Specifically, it includes the following sub-steps:

[0037] Step S3.1: Input the link profile as input data into the operation and maintenance model;

[0038] Step S3.2: The operation and maintenance big model matches troubleshooting strategies based on the input link profile and the built-in business continuity operation request troubleshooting strategy library.

[0039] Step S3.3: Use the matching troubleshooting strategy to find potential faults in the link profile, match the potential faults with fault recovery solutions from the built-in fault recovery database, and use the fault recovery solutions to resolve the potential faults in the link profile to achieve business continuity.

[0040] The business continuity operation request troubleshooting strategy library in this invention includes: single point risk troubleshooting strategy, emergency drill troubleshooting strategy, and fault simulation troubleshooting strategy.

[0041] Single-point risk assessment strategies are formulated based on the deployment logic of business systems and are used to assess single-node risks within these systems. Specifically, these strategies focus on identifying and resolving individual potential risk points within the business system, such as single points of failure in business system components, container instances, database instances, server devices, network devices, device power supplies, and network lines. By conducting detailed inspections and analyses of each single point, potential failures can be identified and resolved promptly. Furthermore, since link profiles provide detailed information on each component and link within the business system, including their relationships and performance metrics, single-point risk assessment strategies can use these profiles to identify key points requiring focused assessment, ensuring both comprehensiveness and targeted approach to the assessment.

[0042] Emergency drill troubleshooting strategies, based on the drill plan, are used to identify risks in critical links and nodes. Specifically, these strategies simulate real-world emergency situations to test and improve the team's response and collaboration capabilities in the face of unforeseen events. During emergency drills, link profiling helps identify critical links and nodes that may fail, allowing for targeted problem identification during the drill. Furthermore, by analyzing the failures of critical links and nodes, the effectiveness of the emergency drills can be more realistically evaluated, potential problems can be identified, and improvements can be made.

[0043] Fault simulation and troubleshooting strategies, based on faults at different levels within the business system, are used to investigate the impact of faults on business operations. Specifically, these strategies aim to proactively identify the performance and potential problems of the business system under fault conditions. By simulating various fault scenarios, the fault tolerance and recovery capabilities of the business system can be assessed. Link profiling provides crucial references for fault simulation, helping to identify which links and nodes are critical and require focused simulation. Furthermore, the results of fault simulation can be fed back into the link profiling, updating link reliability information and providing a more accurate basis for subsequent risk assessments and emergency drills.

[0044] This invention, a business continuity operation method based on a large-scale operation and maintenance model, combines the link profile of the business system with the large-scale operation and maintenance model. Through in-depth analysis of the link profile using the large-scale operation and maintenance model, the root cause of the fault can be quickly and accurately located, reducing false positives and false negatives, improving the accuracy of potential fault diagnosis and recovery, and ensuring the continuity and stability of business operations.

[0045] In one technical solution of the present invention, a computer-readable storage medium is also provided, storing a computer program that enables a computer to execute the business continuity operation method based on the large-scale operation and maintenance model.

[0046] In one technical solution of the present invention, an electronic device is also provided, including: a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, it implements the business continuity operation method based on the large-scale operation and maintenance model.

[0047] In one technical solution of the present invention, a computer program product is also provided, including a computer program, which, when executed by a processor, implements the business continuity operation method based on the large-scale operation and maintenance model.

[0048] In the embodiments disclosed in this application, a computer storage medium may be a tangible medium that may contain or store programs for use by or in conjunction with an instruction execution system, apparatus, or device. The computer storage medium may include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, apparatus, or devices, or any suitable combination of the foregoing. More specific examples of computer storage media include electrical connections based on one or more wires, portable computer disks, hard disks, random access memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), optical fibers, portable compact disk read-only memory (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination of the foregoing.

[0049] Those skilled in the art will recognize that the units and algorithm steps of the various examples described in conjunction with the embodiments disclosed in this application can be implemented in electronic hardware or a combination of computer software and electronic hardware. Whether these functions are implemented in hardware or software depends on the specific application and design constraints of the technical solution. Those skilled in the art can use different methods to implement the described functions for each specific application, but such implementation should not be considered beyond the scope of this application.

[0050] The above are merely preferred embodiments of the present invention. The scope of protection of the present invention is not limited to the above embodiments. All technical solutions falling within the scope of the present invention's concept are within the scope of protection of the present invention. It should be noted that for those skilled in the art, any improvements and modifications made without departing from the principles of the present invention should be considered within the scope of protection of the present invention.

Claims

1. A business continuity operation method based on a large-scale operation and maintenance model, characterized in that, Specifically, the steps include the following: Step S1: Parse the business continuity operation request to determine the type of the business continuity operation request, which includes: single point of risk investigation, emergency drill and fault simulation; Step S2: Determine the flow path of operational data based on the type of business continuity request and the operational data of the business system, and generate a link profile; including the following sub-steps: Step S2.1: Collect operational data from the business system; Step S2.2: Analyze the collected operational data in conjunction with the types of business continuity requests to extract the relationships between various business processes in the business system: For business continuity requests of the single-point risk assessment type, the relationship between each business link in the business system represents the relationship between each business node; for business continuity requests of the emergency drill type, the relationship between each business link in the business system represents the relationship between upstream and downstream businesses; for business continuity requests of the fault simulation type, the relationship between each business link in the business system represents the relationship between business systems or services. Step S2.3: Determine the flow path of the running data based on the extracted relationships between each business link, and generate a link profile; Step S3: The generated link profile is used to call the corresponding business continuity operation request troubleshooting strategy through the operation and maintenance big model to troubleshoot potential faults and restore business continuity.

2. The business continuity operation method based on a large-scale operation and maintenance model according to claim 1, characterized in that, The specific process of step 1 is as follows: Based on the business continuity operation request, the cause of the failure in the business system is determined, the process variables of the failure are identified, the type and degree of the failure are determined, the evolution and impact of the failure are predicted, and the type of the business continuity operation request is determined based on the analysis results.

3. The business continuity operation method based on a large-scale operation and maintenance model according to claim 2, characterized in that, Step S3 includes the following sub-steps: Step S3.1: Input the link profile as input data into the operation and maintenance model; Step S3.2: The operation and maintenance big model matches troubleshooting strategies based on the input link profile and the built-in business continuity operation request troubleshooting strategy library. Step S3.3: Use the matching troubleshooting strategy to find potential faults in the link profile, match the potential faults with fault recovery solutions from the built-in fault recovery database, and use the fault recovery solutions to resolve the potential faults in the link profile to achieve business continuity.

4. The business continuity operation method based on a large-scale operation and maintenance model according to claim 3, characterized in that, The business continuity operation request troubleshooting strategy library includes: single point risk troubleshooting strategy, emergency drill troubleshooting strategy, and fault simulation troubleshooting strategy. The single point risk troubleshooting strategy is formulated based on the deployment logic of the business system and is used to troubleshoot single node risks in the business system. The emergency drill investigation strategy, based on the drill plan, is used to investigate risks in key links and nodes; The fault simulation and troubleshooting strategy is based on faults at different levels in the business system and is used to investigate the impact of faults on the business.

5. A computer-readable storage medium storing a computer program, characterized in that, The computer program causes the computer to execute the business continuity operation method based on the large-scale operation and maintenance model as described in any one of claims 1-4.

6. An electronic device, characterized in that, include: The memory, the processor, and the computer program stored in the memory and executable on the processor, wherein when the processor executes the computer program, it implements the business continuity operation method based on the large-scale operation and maintenance model as described in any one of claims 1-4.

7. A computer program product, comprising a computer program, characterized in that, When the computer program is executed by the processor, it implements the business continuity operation method based on the large-scale operation and maintenance model as described in any one of claims 1-4.

Images