Vehicle service field configuration and display method, electronic equipment and storage medium

Abstract

The embodiment of the invention provides a vehicle service field configuration and display method, electronic equipment and a storage medium, and belongs to the technical field of financial science and technology and data processing. The method comprises the steps of performing category attribute screening on candidate field constraint attributes according to an obtained target vehicle service category to obtain target field constraint attributes; selecting a target associated parameter matched with the field constraint attribute from the vehicle service associated parameters; and performing display field configuration on the target vehicle service category according to the target field constraint attribute and the target associated parameter to obtain a vehicle service display field. According to the embodiment of the invention, the display field configuration is performed on the target vehicle service category according to the target field constraint attribute and the target associated parameter to obtain the vehicle service display field, so that the requirements of different vehicle service scenes can be met, the field attribute is dynamically configured based on the requirements of different vehicle service scenes, codes do not need to be modified, and the efficiency is improved. The efficiency of vehicle service field configuration is improved.

Description

Technical Field

[0001] The present application relates to the field of data processing technology, is applicable to the field of financial technology, and in particular to a vehicle service field configuration and display method, electronic device and storage medium. Background Art

[0002] At present, technicians usually write different program codes to configure fields with different requirements. For example, in the financial technology scenario, the fields of vehicle services can be configured, where vehicle services include charging services, refueling services, parking services, and roadside assistance services. In order to configure the fields of different vehicle services, it is necessary to write corresponding program codes for each vehicle service. However, this field configuration method requires writing a separate set of codes for each vehicle service. As the number of vehicle services increases, it is easy to cause code redundancy. In addition, when an existing vehicle service needs to add a new display field, the program code needs to be rewritten to configure the vehicle service field, resulting in low efficiency in vehicle service field configuration. Therefore, how to improve the efficiency of vehicle service field configuration has become an urgent problem to be solved. Summary of the invention

[0003] The main purpose of the embodiments of the present application is to propose a vehicle service field configuration and display method, electronic device and storage medium, aiming to improve the efficiency of vehicle service field configuration.

[0004] To achieve the above-mentioned purpose, a first aspect of an embodiment of the present application proposes a vehicle service field configuration method, the method comprising:

[0005] Obtain vehicle service demand data;

[0006] Performing vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters;

[0007] Performing category attribute screening on candidate field constraint attributes according to the target vehicle service category to obtain target field constraint attributes;

[0008] Selecting a target associated parameter matching the field constraint attribute from the vehicle service associated parameters;

[0009] The target vehicle service category is configured with a display field according to the target field constraint attribute and the target association parameter to obtain a vehicle service display field.

[0010] In some embodiments, the performing vehicle service demand parsing on the vehicle service demand data to obtain a target vehicle service category and a vehicle service associated parameter includes:

[0011] Performing category keyword recognition on the vehicle service demand data to obtain the target vehicle service category;

[0012] The vehicle service associated parameter is acquired from the vehicle service demand data according to the target vehicle service category.

[0013] In some embodiments, obtaining vehicle service demand data includes:

[0014] Obtain insurance customer service demand data;

[0015] Performing insurance customer service demand analysis on the insurance customer service demand data to obtain multiple insurance customer service demands;

[0016] In response to a plurality of vehicle service demand requests of the insurance customer service demand, the vehicle service demand data is extracted from the insurance customer service demand data.

[0017] In some embodiments, after configuring the display field of the target vehicle service category according to the target field constraint attribute and the target association parameter to obtain the vehicle service display field, the method further includes:

[0018] Rating the importance of the vehicle service display field to obtain an importance level of the display field;

[0019] Determining a storage strategy for the vehicle service display field according to the importance level of the display field; the storage strategy is used to indicate a storage method for the vehicle service display field;

[0020] The vehicle service display field is stored according to the storage strategy.

[0021] To achieve the above purpose, the first aspect of the embodiment of the present application further proposes a vehicle service field display method, the method comprising:

[0022] In response to the field display instruction of the target vehicle service, a vehicle service display field is obtained; wherein the vehicle service display field is configured by the above-mentioned vehicle service field configuration method;

[0023] determining a target vehicle service according to the field display instruction, and acquiring a target display field from the vehicle service display field according to the target vehicle service;

[0024] The target display order of the target display field is acquired, the target display field is sorted according to the display order to obtain a sorted target field, and the sorted target field is displayed to a target user.

[0025] In some embodiments, before presenting the sorting target field to the target user, the method further includes:

[0026] In the case where a desensitization rule is configured for the sorting target field, desensitizing the sorting target field according to the desensitization rule to obtain a desensitized target field;

[0027] The desensitized target field is displayed to the target user.

[0028] In some embodiments, before presenting the sorting target field to the target user, the method further includes:

[0029] When a code value recognition rule is configured for the sort target field, code value recognition processing is performed on the sort target field according to the code value recognition rule to obtain field code value content;

[0030] The field code value content is displayed to the target user.

[0031] In some embodiments, after presenting the sorting target field to the target user, the method further includes:

[0032] When the sorting target field does not contain the target display field required by the target user, obtaining the user configuration authority of the target user;

[0033] Changing the vehicle service display field according to the user configuration authority to obtain a changed vehicle service display field;

[0034] The changed vehicle service display field is displayed to the target user.

[0035] To achieve the above-mentioned purpose, the second aspect of an embodiment of the present application proposes an electronic device, which includes a memory and a processor, wherein the memory stores a computer program, and when the processor executes the computer program, the method described in the first aspect is implemented.

[0036] To achieve the above objectives, three aspects of the embodiments of the present application propose a computer-readable storage medium, which stores a computer program. When the computer program is executed by a processor, the method of the first aspect is implemented.

[0037] The vehicle service field configuration and display method, electronic device and storage medium proposed in the present application obtain vehicle service demand data; perform vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters; perform category attribute screening on candidate field constraint attributes according to the target vehicle service category to obtain a target field constraint attribute; select target associated parameters that match the field constraint attributes from the vehicle service associated parameters; perform display field configuration on the target vehicle service category according to the target field constraint attributes and the target associated parameters to obtain a vehicle service display field. The present application performs display field configuration on the target vehicle service category according to the target field constraint attributes and the target associated parameters to obtain a vehicle service display field, which can meet the needs of different vehicle service scenarios, and realizes dynamic configuration of field attributes based on the needs of different vehicle service scenarios, without the need to modify the code, thereby improving the efficiency of vehicle service field configuration. BRIEF DESCRIPTION OF THE DRAWINGS

[0038] Figure 1 is a flow chart of a vehicle service field configuration method provided in an embodiment of the present application;

[0039] Figure 2 yes Figure 1 Flow chart of step S101 in FIG.

[0040] Figure 3 yes Figure 1 Flow chart of step S102 in FIG.

[0041] Figure 4 is another flow chart of the vehicle service field configuration method provided in an embodiment of the present application;

[0042] Figure 5 is a flow chart of a vehicle service field display method provided in an embodiment of the present application;

[0043] Figure 6 is a flow chart of a first embodiment of a vehicle service field display method provided by an embodiment of the present application;

[0044] Figure 7 is a flow chart of a second embodiment of the vehicle service field display method provided in an embodiment of the present application;

[0045] Figure 8 It is a schematic diagram of the hardware structure of the electronic device provided in the embodiment of the present application. DETAILED DESCRIPTION

[0046] In order to make the purpose, technical solution and advantages of the present application more clearly understood, the present application is further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present application and are not used to limit the present application.

[0047] It should be noted that, although the functional modules are divided in the device schematic diagram and the logical order is shown in the flowchart, in some cases, the steps shown or described may be performed in a different order than the module division in the device or the order in the flowchart. The terms "first", "second", etc. in the specification, claims and the above drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence.

[0048] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as those commonly understood by those skilled in the art to which this application belongs. The terms used herein are only for the purpose of describing the embodiments of this application and are not intended to limit this application.

[0049] Based on this, an embodiment of the present application provides a vehicle service field configuration and display method, an electronic device and a storage medium, aiming to improve the efficiency of vehicle service field configuration.

[0050] The vehicle service field configuration and display method, electronic device and storage medium provided in the embodiments of the present application are specifically illustrated through the following embodiments. First, the vehicle service field configuration method in the embodiments of the present application is described.

[0051] The vehicle service field configuration method provided in the embodiment of the present application relates to the fields of financial technology and data processing technology. The vehicle service field configuration method provided in the embodiment of the present application can be applied to a terminal, can be applied to a server side, or can be software running in a terminal or a server side. In some embodiments, the terminal can be a smart phone, a tablet computer, a laptop computer, a desktop computer, etc.; the server side can be configured as an independent physical server, or can be configured as a server cluster or a distributed system composed of multiple physical servers, or can be configured as a cloud server that provides basic cloud computing services such as cloud services, cloud databases, cloud computing, cloud functions, cloud storage, network services, cloud communications, middleware services, domain name services, security services, CDN, and big data and artificial intelligence platforms; the software can be an application that implements the vehicle service field configuration method, etc., but is not limited to the above forms.

[0052] The present application can be used in many general or special computer system environments or configurations. For example: personal computers, server computers, handheld or portable devices, tablet devices, multiprocessor systems, microprocessor-based systems, set-top boxes, programmable consumer electronics, network PCs, minicomputers, mainframe computers, distributed computing environments including any of the above systems or devices, etc. The present application can be described in the general context of computer-executable instructions executed by a computer, such as program modules. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform specific tasks or implement specific abstract data types. The present application can also be practiced in distributed computing environments, in which tasks are performed by remote processing devices connected through a communication network. In a distributed computing environment, program modules can be located in local and remote computer storage media including storage devices.

[0053] Figure 1 is an optional flowchart of the vehicle service field configuration method provided in the embodiment of the present application. Figure 1 The method may include but is not limited to steps S101 to S105.

[0054] Step S101, obtaining vehicle service demand data.

[0055] Step S102 , performing vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters.

[0056] Step S103, performing category attribute screening on the candidate field constraint attributes according to the target vehicle service category to obtain the target field constraint attributes.

[0057] Step S104: selecting a target associated parameter that matches the field constraint attribute from the vehicle service associated parameters.

[0058] Step S105 , configuring the display field of the target vehicle service category according to the target field constraint attribute and the target association parameter to obtain the vehicle service display field.

[0059] Steps S101 to S105 shown in the embodiment of the present application are as follows: obtaining vehicle service demand data; performing vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters; performing category attribute screening on candidate field constraint attributes according to the target vehicle service category to obtain a target field constraint attribute; selecting target associated parameters that match the field constraint attributes from the vehicle service associated parameters; performing display field configuration on the target vehicle service category according to the target field constraint attributes and the target associated parameters to obtain a vehicle service display field. The present application performs display field configuration on the target vehicle service category according to the target field constraint attributes and the target associated parameters to obtain a vehicle service display field, which can meet the needs of different vehicle service scenarios, and realizes dynamic configuration of field attributes based on the needs of different vehicle service scenarios, without the need to modify the code, thereby improving the efficiency of vehicle service field configuration.

[0060] See also Figure 2 In some embodiments, step S101 includes but is not limited to steps S201 to S203:

[0061] Step S201, obtaining insurance customer service demand data.

[0062] Step S202, performing insurance customer service demand analysis on the insurance customer service demand data to obtain a variety of insurance customer service demands.

[0063] Step S203, in response to vehicle service demand requests of various insurance customer service demands, extracting vehicle service demand data from the insurance customer service demand data.

[0064] In step S201 of some embodiments, specifically, insurance customer service demand data refers to insurance customer service demand data, which includes but is not limited to health insurance service demand data, auto insurance service demand data, medical insurance health service demand data, and property insurance service demand data.

[0065] Specifically, insurance customer service receives customers' inquiries and service requests through channels such as telephone, online chat or mobile applications, and forms insurance customer service demand data based on the requests.

[0066] For example, if a customer contacts an insurance company by phone to inquire about the claims process for auto insurance, the customer's name, contact information, vehicle information (such as license plate number, frame number), accident description, and claim request time will be used as insurance customer service demand data.

[0067] In step S202 of some embodiments, specifically, the multiple insurance customer service demands refer to customer service demands for different types of insurance, and the insurance customer service demands include health insurance, medical insurance, accident insurance, auto insurance, property insurance, etc.

[0068] Furthermore, various insurance customer service needs include claim services, policy inquiries, policy changes, renewal services, insurance consulting and other customer service needs for different types of insurance.

[0069] Specifically, the insurance customer service demand data is segmented through Tokenize using natural language technology to obtain segmented insurance customer service demand data, and the insurance customer service demand data is annotated with part-of-speech tags to obtain the insurance customer service demand data part-of-speech. According to the part-of-speech of the insurance customer service demand data, the insurance customer service demand data is named and recognized in real time through a named entity recognition model to determine the insurance customer service demand entity.

[0070] For example, the customer service demand is that the insured vehicle was damaged in an accident last night and needs to be compensated. The insurance customer service demand data is segmented into separate words through word segmentation, namely "insured vehicle", "in", "last night", "of", "accident", "in", "damaged", "need", and "claim", and a part-of-speech tag is assigned to each word, resulting in "insured vehicle" (noun), "in" (preposition), "last night" (time noun), "of" (particle), "accident" (noun), "in" (preposition), "damaged" (verb), "need" (verb), and "claim" (noun). The named entity recognition model is further used to identify entities with marked parts of speech, and entities such as "insured vehicle", "damaged", and "claim" are obtained.

[0071] Furthermore, the main customer service intention of the insurance customer service demand entity is determined through the intent recognition model, and the entities associated with the intent are linked according to the intent to realize the analysis of the insurance customer service demand data and obtain all insurance customer demand data associated with the customer service intent.

[0072] For example, if the customer service demand intention is for medical insurance claims, the type of medical insurance, policy number, length of hospitalization, location of hospitalization, etc. are associated with the medical insurance claims to obtain medical claims demand data.

[0073] In this embodiment, by analyzing the insurance customer service demand data, various insurance customer service demands are obtained, which can transform the customer's vague demands into clear service demands, and provide customized service solutions based on the specific needs of different customers, thereby improving customer service satisfaction.

[0074] In step S203 of some embodiments, specifically, the vehicle service demand refers to demands for charging services, refueling services, parking services, roadside assistance services, etc. associated with vehicle insurance.

[0075] Specifically, the vehicle service demand data refers to vehicle data associated with vehicle service demand, and the vehicle service demand data exists in an array.

[0076] For example, data such as vehicle information, owner information, insurance information, claims information, etc. associated with parking services, charging services, refueling services, parking services, and roadside assistance services.

[0077] Specifically, when a request for vehicle service demand is received, all vehicle service demand data related to the vehicle insurance is obtained from the insurance customer service demand.

[0078] In this embodiment, by responding to vehicle service demand requests of various insurance customer service needs, vehicle service demand data is extracted from the insurance customer service demand data. It is possible to quickly extract vehicle service demand data from a large amount of insurance service demand data, thereby achieving a rapid response to customer service requests and improving the response efficiency of customer service needs.

[0079] See also Figure 3 In some embodiments, step S102 includes but is not limited to steps S301 to S302:

[0080] Step S301 , performing category keyword recognition on vehicle service demand data to obtain a target vehicle service category.

[0081] Step S302 : acquiring vehicle service associated parameters from vehicle service demand data according to the target vehicle service category.

[0082] In step S301 of some embodiments, specifically, the target vehicle service categories include but are not limited to parking services, vehicle beauty services, vehicle maintenance services, charging services, refueling services, parking services and roadside assistance services.

[0083] Specifically, the category keywords of the vehicle service demand data may be identified through natural language processing technology to obtain the target vehicle service category.

[0084] For example, if the keyword "parking" is recognized, the target vehicle service category is recognized as parking service, and if the keyword "rescue" is recognized, the target vehicle service category is recognized as road rescue service.

[0085] In this embodiment, by performing category keyword recognition on vehicle service demand data, the target vehicle service category is obtained, and automatic classification of vehicle service demands is achieved, which is convenient for improving the efficiency of vehicle service field configuration in the future.

[0086] In step S302 of some embodiments, specifically, the vehicle service associated parameter refers to vehicle associated data associated with the target vehicle service category.

[0087] For example, a roadside assistance service may involve a vehicle breakdown, and the vehicle service associated parameters may include data such as the vehicle breakdown location, license plate number, vehicle model, and vehicle breakdown cause.

[0088] Specifically, a set of slots corresponding to each vehicle service (such as time, location, vehicle information, etc.) is defined in the vehicle service demand data, and corresponding vehicle service data is obtained from the vehicle service demand data to fill the slots to obtain vehicle-related parameters for the vehicle service.

[0089] In this embodiment, vehicle service associated parameters are obtained from vehicle service demand data according to the target vehicle service category, so that more personalized and efficient services can be provided to customers to enhance customer satisfaction and loyalty.

[0090] In an optional embodiment of the present application, if the vehicle service demand data does not include the target vehicle service category, the target vehicle service category can be obtained from the insurance company database, and the vehicle service association parameters associated with the target vehicle service category can be extracted from the insurance company data.

[0091] For example, the target vehicle service category is vehicle rental. Since the vehicle service demand data does not include the vehicle rental category, the vehicle information that needs to be rented can be obtained from the insurance company database, and the vehicle rental category can be constructed based on the vehicle information. Based on the vehicle rental category, vehicle service-related parameters such as the vehicle model, rental duration, and rental location that need to be rented can be obtained from the insurance company data.

[0092] In step S103 of some embodiments, specifically, the candidate field constraint attribute refers to a field attribute that needs to be displayed to the user.

[0093] Specifically, the target field constraint attribute refers to a field attribute associated with the target vehicle service category.

[0094] For example, if the target vehicle service category is parking service, the target field constraint attributes can be service item name, item field, Chinese annotation, whether to display internally, whether to display externally, field display order, whether to desensitize, whether to encrypt, default value, default value unit, etc. Among them, whether to display internally refers to the display to the insurance company headquarters staff; whether to display externally refers to the display to the insurance company's suppliers or third-party agency staff.

[0095] Specifically, the upstream server may configure the target vehicle service category on a preset configuration platform, and filter out the target field constraint attributes associated with the target service category from the candidate field constraint attributes.

[0096] Specifically, the upstream service end is a professional technician or an insurance business personnel, and the insurance business personnel can configure the target vehicle service category on the configuration platform based on the guidance of the professional technician, and filter the target field attributes corresponding to the target vehicle service category from the candidate field constraint attributes based on the target vehicle service category.

[0097] Furthermore, after the configuration platform completes the configuration of the target field constraint attributes, the target field constraint attributes can be integrated into project code + field code based on the target vehicle service category, where the project code refers to the service project name identifier of the target vehicle service category, and the field code refers to the code field identifier for the project code.

[0098] In this embodiment, the candidate field constraint attributes are screened by category attributes according to the target vehicle service category to obtain the target field constraint attributes. The field constraint attributes can be dynamically added, deleted and modified without rewriting the configuration code, thereby improving the efficiency of subsequent vehicle service field configuration.

[0099] In step S104 of some embodiments, specifically, the target associated parameter refers to an associated parameter associated with the target field constraint attribute.

[0100] For example, if the target field constraint attribute is the service item name, the target associated parameter can be parking service; if the target field constraint attribute is the item field, the target associated parameter can be ParkingTime; if the target field constraint attribute is Chinese annotation, the target associated parameter can be parking time; if the target field constraint attribute is whether to display internally, the target associated parameter can be display; if the target field constraint attribute is whether to display externally, the target associated parameter can be display; if the target field constraint attribute is field display order, the target associated parameter can be 6; if the target field constraint attribute is whether to desensitize, the target associated parameter can be yes; if the target field constraint attribute is the default value, the target associated parameter can be none; if the target field constraint attribute is the default value unit, the target associated parameter can be none.

[0101] In this embodiment, by selecting target associated parameters that match the field constraint attributes from the vehicle service associated parameters, it is possible to ensure that the selected parameters accurately match the field constraint attributes, thereby improving the accuracy of the vehicle service configuration field.

[0102] In step S105 of some embodiments, the vehicle service display field refers to field information that needs to be displayed on a display platform, which may be an insurance vehicle service interface for insurance company headquarters personnel or an insurance vehicle service interface used by suppliers, customers, and third-party agency personnel.

[0103] Specifically, by mapping the target association parameters to the corresponding target field constraint attributes, a vehicle service display field of project code + field code + field display information is formed. Among them, the project code refers to the service project name identifier of the target vehicle service category, the field code refers to the code field identifier of the project code, and the field display information refers to the display data with all target field constraint attributes as the primary key and all corresponding target association parameters as the display content.

[0104] For example, the display fields of the Cheliang service can be project name ETC, field statuUpdateTime, Chinese annotation status change time, whether to display on the M side (external) is yes, whether to display on the B side (internal) is yes, desensitization rule is none, display order is 9, default value is empty, and unit is also empty.

[0105] In this embodiment, the display field configuration of the target vehicle service category is performed according to the target field constraint attribute and the target association parameter to obtain a vehicle service display field. This enables the same set of codes to configure multiple vehicle services without the need for redevelopment and configuration. It only requires the vehicle service display field configuration to be performed on the configuration platform, effectively avoiding code redundancy.

[0106] See also Figure 4 In some embodiments, after step S105, the vehicle service field configuration method may include but is not limited to steps S401 to S403:

[0107] Step S401, rating the importance of the vehicle service display field to obtain the importance level of the display field.

[0108] Step S402, determining a storage strategy for the vehicle service display field according to the display field importance level; the storage strategy is used to indicate a storage method for the vehicle service display field.

[0109] Step S403: storing the vehicle service display field according to the storage strategy.

[0110] In step S401 of some embodiments, specifically, the display field importance level is used to measure whether the vehicle service display field is important information, and the field importance level can be a low level of importance, a medium level of importance, and a high level of importance.

[0111] Specifically, the importance of the vehicle service display field can be determined by the data access frequency, data change frequency, data security requirements and data timeliness indicators. The vehicle service display field is scored according to each indicator, and the score of each indicator is summed to obtain the vehicle service display field score. The score is compared with the preset importance level threshold to determine the importance level of the display field.

[0112] For example, the first level threshold of the importance level threshold is 0.4 and the second level threshold is 0.7. If the vehicle service display field score is less than 0.4, the display field importance level is low level; if the vehicle service display field score is between the first level threshold and the second level threshold, the display field importance level is medium level; if the vehicle service display field score is greater than the second level threshold, the display field importance is high level.

[0113] For example, vehicle insurance policies, owner information, and vehicle information are all commonly used and important data.

[0114] In step S402 of some embodiments, specifically, the storage strategy is used to indicate a storage method of the vehicle service display field, and the storage method is used to indicate that the vehicle service display field is stored in a Redis cache or in an insurance company database.

[0115] In step S403 of some embodiments, specifically, display data of low level importance is only stored in the Redis cache, and a longer expiration time is set to reduce database storage pressure; display data of medium level importance is stored in both the database and the Redis cache; display data of high level importance is stored in the database, and a shorter expiration time is set in the Redis cache to ensure the security and consistency of the stored data.

[0116] In this embodiment, the vehicle service display fields are stored according to the storage strategy, and important display data is stored in the database. The persistence and backup of the data are ensured. The unimportant display data is cached in Redis and automatically cleaned up according to the expiration time, which further helps to realize the fast reading and retrieval of data for display in combination with Redis cache. The database serves as a backup for data storage, which not only ensures the efficiency of display field reading, but also solves the problem of Redis cache failure.

[0117] Figure 5 is an optional flowchart of the vehicle service field display method provided in an embodiment of the present application. Figure 5 The method may include but is not limited to steps S501 to S503:

[0118] Step S501, in response to a field display instruction of a target vehicle service, obtaining a vehicle service display field.

[0119] Step S502 : determining a target vehicle service according to the field display instruction, and acquiring a target display field from the vehicle service display field according to the target vehicle service.

[0120] Step S503, obtaining a target display order of the target display fields, sorting the target display fields according to the display order to obtain sorted target fields, and displaying the sorted target fields to the target users.

[0121] In step S501 of some embodiments, specifically, the vehicle service display field is configured by the vehicle service field configuration method of the above-mentioned embodiment of the present application, which will not be repeated here.

[0122] Specifically, the vehicle service display fields may be obtained from a database or a Redis cache through a preset display platform.

[0123] In step S502 of some embodiments, specifically, the target vehicle service refers to charging service, refueling service, parking service, roadside assistance service, etc. associated with vehicle insurance.

[0124] Specifically, the target display field refers to a vehicle service display field associated with the target vehicle service.

[0125] Specifically, the display platform can obtain the project code of the target vehicle service from the database or Redis cache, and obtain the corresponding target display field (ie, field code + field display information) according to the project code.

[0126] In step S503 of some embodiments, specifically, the target user is a supplier, a third-party organization or a customer.

[0127] Specifically, the display platform can be used to combine field Chinese + field value + default value + default value unit + M-end / B-end platform to determine the sorting target field.

[0128] For example, for parking services, the sorting target fields such as license plate number A0001, parking time 2024-09-07 20:00:00, total fee 60, actual payment fee 60, supplier B0000 and payment channel online payment are displayed to the target users in the user display interface according to the sorting target fields.

[0129] In this embodiment, the target display fields are sorted according to the display order to obtain the sorted target fields, and the sorted target fields are displayed to the target users, which can meet the needs of different vehicle service scenarios and realize dynamic configuration of the display order based on the needs of different vehicle service scenarios. It is possible to configure the display fields at any time according to the needs of the vehicle service scenarios without modifying the code, realize real-time changes of the display fields, and significantly improve the efficiency of vehicle service field display.

[0130] See also Figure 6, in some embodiments, before step S503, the vehicle service field display method further includes but is not limited to steps S601 to S602:

[0131] Step S601, when a desensitization rule is configured for the sorting target field, perform desensitization processing on the sorting target field according to the desensitization rule to obtain a desensitized target field.

[0132] Step S602, display the desensitized target field to the target user.

[0133] In step S601 of some embodiments, specifically, the desensitized target field is the field after desensitization processing.

[0134] Specifically, identify the category of sensitive fields that need to be desensitized, determine the target field that needs to be desensitized, determine the desensitization rule for this target field, and desensitize this target field according to the desensitization rule to obtain a desensitized target field. Among them, the desensitization rules include rules such as partial hiding, full hiding, replacement, and format preservation.

[0135] For example, the target field that needs to be desensitized can be the user's ID number, license plate number, etc. For the license plate number, the desensitization rule is determined to be partial hiding while maintaining the license plate format. According to this desensitization rule, the license plate number is partially hidden, and the desensitized license plate number obtained is Yue*****3.

[0136] In this embodiment, performing desensitization processing on the sorting target field according to the desensitization rule to obtain a desensitized target field can effectively prevent the target display field from being tampered with, protecting the privacy of customers and the security of the target display field.

[0137] In step S602 of some embodiments, specifically, the desensitized target field and the sorting target field can be fused through the display platform and then displayed to the target user.

[0138] For example, for parking services, display the sorting target field and the desensitized target field with the license plate number A***1, parking time 2024-09-07 20:00:00, total cost 60, actual payment cost 60, supplier B0000, and payment channel online payment to the target user in the user display interface according to the sorting target field.

[0139] Please refer to Figure 7 , in some embodiments, before step S503, the vehicle service field display method further includes but is not limited to steps S701 to 703:

[0140] Step S701, when a code value recognition rule is configured for the sorting target field, perform code value recognition processing on the sorting target field according to the code value recognition rule to obtain the field code value content.

[0141] Step S702: Display the field code value content to the target user.

[0142] In step S701 of some embodiments, specifically, the field code value content refers to the field content represented by the same numerical value for the same code value in different vehicle service items, and the field code value content is used to represent the unique Chinese meaning of the target field in different vehicle services.

[0143] Specifically, the code value recognition rule is a mapping rule that defines how to convert a code value into a corresponding text description (ie, the code value content).

[0144] Specifically, the code value identification rules can be composed of item codes (codes identifying different vehicle services), field codes (codes identifying specific fields), field value numbers (digital codes stored in the fields) and the Chinese corresponding to the field value numbers (Chinese descriptions corresponding to the digital codes).

[0145] For example, the definition process of the code value recognition rule is that when the target display field is in state 3, when the vehicle service item is a refueling service item, the status code 3 indicates that refueling is completed; when the vehicle service item is a parking service item, the status code 3 indicates that parking is completed.

[0146] For example, the project code can be refueling service, the field code can be refueling order status, the field value can be 3, and the field code value content of the status code 3 can be identified as refueling completion according to the code value identification rules.

[0147] In this embodiment, the sorting target field is processed for code value recognition according to the code value recognition rules to obtain the field code value content, which can avoid misunderstandings caused by not understanding the code when displaying the field, reduce operational errors caused by incorrect interpretation of the code, and effectively improve the accuracy of vehicle service field display.

[0148] In step S702 of some embodiments, specifically, the field code value content and the sorting target field may be integrated through a display platform and then displayed to the target user.

[0149] For example, for parking services, the license plate number A***1, parking time 2024-09-07 20:00:00, total fee 60 yuan, actual payment fee 60 yuan, and supplier B0000 are displayed to the target users in the user display interface according to the sorting target field. The corresponding field code value content is the sorting target field and field code value content of the Blue Sky parking scene and the payment channel is online payment.

[0150] In one embodiment of the present application, after displaying the sorting target field to the target user, the vehicle service field display method also includes obtaining the user configuration authority of the target user when the sorting target field does not contain the target display field required by the target user, changing the display field of the vehicle service display field according to the user configuration authority, and obtaining a changed vehicle service display field; and displaying the changed vehicle service display field to the target user.

[0151] Specifically, if the headquarters staff finds that there is no vehicle display field they need, they can log in to the configuration platform using their own account and password, and the configuration platform will automatically check the role and permissions of the logged-in user to confirm whether the logged-in user has the user configuration permission to modify the field configuration. When the user has the permission to modify the field configuration, the vehicle service configuration interface is found in the configuration platform, and the vehicle service items that need to be changed are searched in the vehicle service configuration interface, and field information (including field name, field code, data type, etc.) is added, changed or deleted in the vehicle service items, thereby realizing the change of the display field.

[0152] For example, headquarters staff need to know the usage details of the gas card service in the value-added benefits of auto insurance. Since the gas card service anonymizes the license plate number field when displaying the headquarters staff, the headquarters staff cannot understand the usage details of the gas card service. Then, the headquarters staff finds the gas card service project by configuring the user permissions of the platform, and finds the field constraint attribute that needs to be changed in the gas card service project, which is whether to anonymize. The vehicle-related parameter of whether to anonymize is changed to no, and the modified complete license plate number data can be displayed in time on the display platform.

[0153] In an optional embodiment of the present application, changes to the vehicle service display fields need to be synchronized to the Redis cache and the database in real time to ensure that the display platform can update the changes to the vehicle service display fields in a timely manner.

[0154] The embodiment of the present application obtains vehicle service demand data; performs vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters; performs category attribute screening on candidate field constraint attributes according to the target vehicle service category to obtain a target field constraint attribute; selects a target associated parameter that matches the field constraint attribute from the vehicle service associated parameters; performs display field configuration on the target vehicle service category according to the target field constraint attribute and the target associated parameters to obtain a vehicle service display field. The present application performs display field configuration on the target vehicle service category according to the target field constraint attribute and the target associated parameters to obtain a vehicle service display field, which can meet the needs of different vehicle service scenarios, and realizes dynamic configuration of field attributes based on the needs of different vehicle service scenarios, without modifying the code, thereby improving the efficiency of vehicle service field configuration.

[0155] The embodiment of the present application also provides an electronic device, the electronic device includes a memory and a processor, the memory stores a computer program, and the processor implements the above-mentioned vehicle service field configuration method when executing the computer program. The electronic device can be any intelligent terminal including a tablet computer, a vehicle-mounted computer, etc.

[0156] See also Figure 8 , Figure 8 The hardware structure of an electronic device of another embodiment is illustrated, and the electronic device includes:

[0157] The processor 801 may be implemented by a general-purpose CPU (Central Processing Unit), a microprocessor, an application-specific integrated circuit (ASIC), or one or more integrated circuits, and is used to execute relevant programs to implement the technical solutions provided in the embodiments of the present application;

[0158] The memory 802 can be implemented in the form of a read-only memory (ROM), a static storage device, a dynamic storage device, or a random access memory (RAM). The memory 802 can store processing systems and other applications. When the technical solution provided in the embodiment of this specification is implemented by software or firmware, the relevant program code is stored in the memory 802, and the processor 801 calls and executes the vehicle service field configuration method of the embodiment of this application;

[0159] Input / output interface 803, used to implement information input and output;

[0160] The communication interface 804 is used to realize the communication interaction between the device and other devices. The communication can be realized through a wired manner (such as USB, network cable, etc.) or a wireless manner (such as mobile network, WIFI, Bluetooth, etc.);

[0161] A bus 805 that transmits information between the various components of the device (e.g., the processor 801, the memory 802, the input / output interface 803, and the communication interface 804);

[0162] The processor 801 , the memory 802 , the input / output interface 803 and the communication interface 804 are connected to each other in communication within the device via a bus 805 .

[0163] An embodiment of the present application also provides a computer-readable storage medium, which stores a computer program. When the computer program is executed by a processor, the above-mentioned vehicle service field configuration method is implemented.

[0164] The memory, as a non-transient computer-readable storage medium, can be used to store non-transient software programs and non-transient computer executable programs. In addition, the memory may include a high-speed random access memory, and may also include a non-transient memory, such as at least one disk storage device, a flash memory device, or other non-transient solid-state storage device. In some embodiments, the memory may optionally include a memory remotely disposed relative to the processor, and these remote memories may be connected to the processor via a network. Examples of the above-mentioned network include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

[0165] The vehicle service field configuration method, vehicle service field configuration device, electronic device and storage medium provided in the embodiments of the present application obtain vehicle service demand data; perform vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters; perform category attribute screening on candidate field constraint attributes according to the target vehicle service category to obtain a target field constraint attribute; select target associated parameters that match the field constraint attributes from the vehicle service associated parameters; perform display field configuration on the target vehicle service category according to the target field constraint attributes and the target associated parameters to obtain a vehicle service display field. The present application performs display field configuration on the target vehicle service category according to the target field constraint attributes and the target associated parameters to obtain a vehicle service display field, which can meet the needs of different vehicle service scenarios, and realizes dynamic configuration of field attributes based on the needs of different vehicle service scenarios, without the need to modify the code, thereby improving the efficiency of vehicle service field configuration.

[0166] The embodiments described in the embodiments of the present application are intended to more clearly illustrate the technical solutions of the embodiments of the present application and do not constitute a limitation on the technical solutions provided in the embodiments of the present application. Those skilled in the art will appreciate that with the evolution of technology and the emergence of new application scenarios, the technical solutions provided in the embodiments of the present application are also applicable to similar technical problems.

[0167] Those skilled in the art will appreciate that the technical solutions shown in the figures do not constitute a limitation on the embodiments of the present application, and may include more or fewer steps than shown in the figures, or a combination of certain steps, or different steps.

[0168] The device embodiments described above are merely illustrative, and the units described as separate components may or may not be physically separated, that is, they may be located in one place or distributed on multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0169] Those skilled in the art will appreciate that all or some of the steps in the methods disclosed above, and the functional modules / units in the systems and devices may be implemented as software, firmware, hardware, or a suitable combination thereof.

[0170] The terms "first", "second", "third", "fourth", etc. (if any) in the specification of the present application and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable where appropriate, so that the embodiments of the present application described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any of their variations are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device comprising a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0171] It should be understood that in the present application, "at least one (item)" means one or more, and "plurality" means two or more. "And / or" is used to describe the association relationship of associated objects, indicating that three relationships may exist. For example, "A and / or B" can mean: only A exists, only B exists, and A and B exist at the same time, where A and B can be singular or plural. The character " / " generally indicates that the objects associated before and after are in an "or" relationship. "At least one of the following" or similar expressions refers to any combination of these items, including any combination of single or plural items. For example, at least one of a, b or c can mean: a, b, c, "a and b", "a and c", "b and c", or "a and b and c", where a, b, c can be single or multiple.

[0172] In the several embodiments provided in the present application, it should be understood that the disclosed devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic. For example, the division of the above units is only a logical function division. There may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. The mutual coupling or direct coupling or communication connection shown or discussed can be through some interfaces, indirect coupling or communication connection of devices or units, which can be electrical, mechanical or other forms.

[0173] The units described above as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0174] In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above-mentioned integrated unit may be implemented in the form of hardware or in the form of software functional units.

[0175] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present application, or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including multiple instructions to enable a computer device (which can be a personal computer, server, or network device, etc.) to execute all or part of the steps of the methods of various embodiments of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (Read-Only Memory, referred to as ROM), random access memory (Random Access Memory, referred to as RAM), disk or optical disk and other media that can store programs.

[0176] The preferred embodiments of the present invention are described above with reference to the accompanying drawings, but the scope of the rights of the present invention is not limited thereto. Any modification, equivalent substitution and improvement made by a person skilled in the art without departing from the scope and essence of the present invention should be within the scope of the rights of the present invention.

Claims

1. A vehicle service field configuration method, characterized in that: The method comprises: Obtain vehicle service demand data; Performing vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters; Performing category attribute screening on candidate field constraint attributes according to the target vehicle service category to obtain target field constraint attributes; Selecting a target associated parameter matching the field constraint attribute from the vehicle service associated parameters; The target vehicle service category is configured with a display field according to the target field constraint attribute and the target association parameter to obtain a vehicle service display field.

2. The method according to claim 1, characterized in that The performing vehicle service demand analysis on the vehicle service demand data to obtain a target vehicle service category and vehicle service associated parameters includes: Performing category keyword recognition on the vehicle service demand data to obtain the target vehicle service category; The vehicle service associated parameter is acquired from the vehicle service demand data according to the target vehicle service category.

3. The method according to claim 1, characterized in that The obtaining of vehicle service demand data comprises: Obtain insurance customer service demand data; Performing insurance customer service demand analysis on the insurance customer service demand data to obtain multiple insurance customer service demands; In response to a plurality of vehicle service demand requests of the insurance customer service demand, the vehicle service demand data is extracted from the insurance customer service demand data.

4. The method according to any one of claims 1 to 3, characterized in that: After configuring the display field of the target vehicle service category according to the target field constraint attribute and the target association parameter to obtain the vehicle service display field, the method further includes: Rating the importance of the vehicle service display field to obtain an importance level of the display field; Determining a storage strategy for the vehicle service display field according to the importance level of the display field; the storage strategy is used to indicate a storage method for the vehicle service display field; The vehicle service display field is stored according to the storage strategy.

5. A vehicle service field display method, characterized in that: The method comprises: In response to a field display instruction of a target vehicle service, a vehicle service display field is obtained; wherein the vehicle service display field is configured by the vehicle service field configuration method according to any one of claims 1 to 4; determining a target vehicle service according to the field display instruction, and acquiring a target display field from the vehicle service display field according to the target vehicle service; A target display order of the target display field is acquired, the target display field is sorted according to the display order to obtain a sorted target field, and the sorted target field is displayed to a target user.

6. The method according to claim 5, characterized in that Before presenting the sorting target field to the target user, the method further includes: In the case where a desensitization rule is configured for the sorting target field, desensitizing the sorting target field according to the desensitization rule to obtain a desensitized target field; The desensitized target field is displayed to the target user.

7. The method according to claim 5, characterized in that Before presenting the sorting target field to the target user, the method further includes: When a code value recognition rule is configured for the sort target field, code value recognition processing is performed on the sort target field according to the code value recognition rule to obtain field code value content; The field code value content is displayed to the target user.

8. The method according to claim 5, characterized in that After presenting the sorting target field to the target user, the method further includes: When the sorting target field does not contain the target display field required by the target user, obtaining the user configuration authority of the target user; Changing the vehicle service display field according to the user configuration authority to obtain a changed vehicle service display field; The changed vehicle service display field is displayed to the target user.

9. An electronic device, characterized in that: The electronic device includes a memory and a processor, the memory stores a computer program, and the processor implements the vehicle service field configuration method described in any one of claims 1 to 4 and the vehicle service field display method described in any one of claims 5-8 when executing the computer program.

10. A computer-readable storage medium storing a computer program, characterized in that: When the computer program is executed by a processor, the vehicle service field configuration method described in any one of claims 1 to 4 and the vehicle service field display method described in any one of claims 5 to 8 are implemented.

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