Information technology consultation service platform based on cloud computing and device thereof

Abstract

The invention discloses a method and device for a digital comprehensive information technology consultation service platform, and relates to the technical field of cloud computing, and the method comprises the steps: displaying a plurality of business processing region components to a user; for each business processing area component, carrying out the following operations: a query request of a technical type input by a user; displaying at least one piece of corresponding technical solution information and a query request of each technical type input by the user to the user; displaying the corresponding technical service information to the user, and selecting the corresponding service information from the corresponding service information by the user; according to the data information display corresponding to each piece of service information, the task or project of the user is managed and controlled; after a plurality of information consultation services are generated to be in butt joint with information of client tasks, a user can apply for auditing, put forward questions and initiate auditing conferences to experts at any time, and completion of the tasks is promoted. According to the invention, the handling efficiency of information technology consultation of clients can be improved.

Description

Technical Field

[0001] The present invention relates to the field of cloud computing technology, and in particular to an information technology consulting service platform and a device thereof. Background Art

[0002] This section is intended to provide a background or context to the embodiments of the invention recited in the claims. No admission is made that the description herein is prior art by inclusion in this section.

[0003] Currently, in the information technology solution application process, users cannot quickly select a specific type on a platform and device, and then enter the next page to select a solution and fill in task-related information, resulting in low efficiency in information technology consulting business processing and poor user experience. Summary of the invention

[0004] The embodiment of the present invention provides an information technology consulting service platform and a device thereof, which are used to improve the processing efficiency of information technology consulting and use and improve user experience. The method includes: When receiving an information technology type screening request sent by a user, displaying information technology type processing page information to the user, wherein the information technology type processing page information includes multiple business processing area components; The following operations are performed for each business processing area component: receiving an information technology type query request input by a user; obtaining at least one service information corresponding to the information technology type query request; displaying at least one service solution information to the user, so that the user can select a query request for each service solution information; receiving each service solution information request selected by the user; obtaining solution specific information corresponding to the query request for each service solution information; displaying the specific content of each service solution information to the user, so that the user can select the expert information corresponding to each service solution information from the service solution list information corresponding to each information technology type query request; receiving the expert information of each solution selected by the user; generating the expert group information and specific solution time point of the business processing area component according to the expert information corresponding to each service solution information; After generating information consulting service application information for multiple business processing area components, initiate a solution use application to the information technology consulting system so that the information technology consulting system can review and approve the solution use application information for multiple business processing area components based on the solution use application and carry out subsequent specific implementation processing.

[0005] The embodiment of the present invention further provides an information technology solution application device, which is used to improve the efficiency of information technology business processing and improve user experience. The device includes: A receiving module, configured to display to the user, upon receiving a request for an information technology service type sent by a user, page information of an information technology consulting service solution displaying a processing result, wherein the page information of the information technology consulting service solution displaying a processing result includes a plurality of business processing area components; The information technology solution application module is used to perform the following operations for each business processing area component: receive a solution query request corresponding to the information technology type input by the user; obtain at least one solution result information corresponding to the solution query request corresponding to the information technology type; display at least one solution information to the user so that the user can input each solution application request; receive each solution information application request input by the user; obtain the specific information such as experts and technologies corresponding to each solution information application request; display the specific information such as experts and technologies corresponding to each solution information application request to the user so that the user can select the team information corresponding to each expert and technology information from the specific information such as experts and technologies corresponding to each solution information application request; receive the team information corresponding to each expert and technology information selected by the user; generate the solution application information of the business processing area component according to the team information corresponding to each expert and technology information; The sending module is used to initiate a solution use application to the information technology consulting system after generating solution use application information of multiple business processing area components, so that the information technology consulting system can process the acceptance request for the solution use application information of multiple business processing area components according to the solution use application.

[0006] An embodiment of the present invention further provides a computer program product, which includes a computer program, and when the computer program is executed by a processor, the above-mentioned information technology solution application method is implemented.

[0007] In an embodiment of the present invention, page information of an information technology consulting service solution displaying a processing result is displayed to a user, and the page information of the information technology consulting service solution displaying a processing result includes multiple business processing area components; the following operations are performed for each business processing area component: a solution query request corresponding to an information technology type input by a user is received; at least one solution result information corresponding to the solution query request corresponding to the information technology type is obtained; at least one solution information is displayed to the user, so that the user inputs each solution application request; each solution information application request input by the user is received; specific information such as experts and technologies corresponding to each solution information application request is obtained; specific information such as experts and technologies corresponding to each solution information application request is displayed to the user, so that the user can select team information corresponding to each expert and technology information from the specific information such as experts and technologies corresponding to each solution information application request; the team information corresponding to each expert and technology information selected by the user is received; solution application information of the business processing area component is generated according to the team information corresponding to each expert and technology information; after the solution application information of multiple business processing area components is generated, a solution application is initiated to the information technology consulting system, so that the information technology consulting system processes the acceptance request for the solution application information of multiple business processing area components according to the solution application. Compared with the technical solutions of information technology consulting in the prior art, by displaying multiple business processing area components in the page information of the information technology consulting service solution that displays the processing results, users can select technology and experts in each business processing area component. After completing the technology and expert selection of multiple business processing area components, an application for use of the solution is initiated to the information technology consulting system, so that customized solution request business applications can be implemented on the information technology consulting business processing page, thereby improving the efficiency of information technology consulting and improving customer experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0008] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following briefly introduces the drawings required for use in the embodiments or the prior art descriptions. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work. In the drawings: Figure 1 A flowchart of an information technology consulting method provided in an embodiment of the present invention; Figure 2 A flowchart of another method for applying for discounts for information technology consulting provided in an embodiment of the present invention; Figure 3 A schematic diagram of a discount application device for information technology consulting provided in an embodiment of the present invention; Figure 4 A schematic diagram of another information technology consulting discount application device provided in an embodiment of the present invention; DETAILED DESCRIPTION

[0009] To make the purpose, technical solution and advantages of the embodiments of the present invention more clear, the embodiments of the present invention are further described in detail below in conjunction with the accompanying drawings. Here, the exemplary embodiments of the present invention and their descriptions are used to explain the present invention, but are not intended to limit the present invention.

[0010] In the description of this specification, the terms "include", "including", "have", "contain", etc. are all open terms, which mean including but not limited to. The descriptions with reference to the terms "one embodiment", "a specific embodiment", "some embodiments", "for example", etc. mean that the specific features, structures or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present application. In this specification, the schematic representations of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, structures or characteristics described may be combined in a suitable manner in any one or more embodiments or examples. The order of steps involved in each embodiment is used to schematically illustrate the implementation of the present application, and the order of steps is not limited and can be appropriately adjusted as needed.

[0011] Research has found that in the information technology consultation process, users need to enter specific questions on a page and then obtain relevant technical answers. At the same time, there is no follow-up process for the use of subsequent technical solutions, resulting in low information consultation efficiency and poor user experience.

[0012] In response to the above research, an embodiment of the present invention provides an efficient information technology consulting solution. Through a customizable interactive design, the user can first select the type of technical field they need to query, and then display the technologies and experts involved in the field. After the user selects the corresponding technology and expert, he enters the time for task completion, and completes the application for a temporary solution for information technology consulting on one page, thereby improving the efficiency of information technology consulting business processing and improving user experience.

[0013] like Figure 1 FIG. 1 is a flowchart of an information technology consulting method provided by an embodiment of the present invention. The method may include the following steps: Step 101, upon receiving an information technology type query request sent by a user, displaying information technology business processing page information to the user, wherein the information technology business processing page information includes multiple business processing area components; Step 102, for each business processing area component, the following operations are performed: receiving an information technology type query request input by a user; obtaining at least one service solution information corresponding to the information technology type query request; displaying at least one service solution information to the user, and displaying at least one solution information to the user, so that the user can input each solution application request; receiving each solution information application request input by the user; obtaining specific information such as experts and technologies corresponding to each solution information application request; displaying specific information such as experts and technologies corresponding to each solution information application request to the user, so that the user can select the team information corresponding to each expert and technology information from the specific information such as experts and technologies corresponding to each solution information application request; receiving the team information corresponding to each expert and technology information selected by the user; generating the solution application information of the business processing area component according to the team information corresponding to each expert and technology information; Step 103, after generating the information consulting service application information of multiple business processing area components, initiate a solution use application to the information technology consulting system, so that the information technology consulting system can review and approve the solution use application information of multiple business processing area components according to the solution use application and carry out subsequent specific implementation processing.

[0014] In an embodiment of the present invention, a receiving module is used to display page information of an information technology consulting service solution displaying processing results to the user when receiving a request for an information technology service type sent by a user, wherein the page information of the information technology consulting service solution displaying processing results includes multiple business processing area components; the following operations are performed for each business processing area component: receiving a solution query request corresponding to the information technology type input by the user; obtaining at least one solution result information corresponding to the solution query request corresponding to the information technology type; displaying at least one solution information to the user so that the user inputs each solution application request; receiving each solution information application request input by the user; obtaining specific information such as experts and technologies corresponding to each solution information application request information; display to the user the specific information such as experts and technologies corresponding to each request for application for use of solution information, so that the user can select the team information corresponding to each expert and technical information from the specific information such as experts and technologies corresponding to each request for application for use of solution information; receive the team information corresponding to each expert and technical information selected by the user; generate the solution use application information of the business processing area component according to the team information corresponding to each expert and technical information; after generating the information consulting service application information of multiple business processing area components, initiate a solution use application to the information technology consulting system, so that the information technology consulting system can review and approve the solution use application information of multiple business processing area components according to the solution use application and carry out subsequent specific implementation processing.

[0015] Compared with the technical solutions of information technology consulting in the prior art, by displaying multiple business processing area components in the page information of the information technology consulting service solution that displays the processing results, users can select technology and experts in each business processing area component. After completing the technology and expert selection of multiple business processing area components, an application for use of the solution is initiated to the information technology consulting system, so that customized solution request business applications can be implemented on the information technology consulting business processing page, thereby improving the efficiency of information technology consulting and improving customer experience.

[0016] In an embodiment of the present invention, the service selection and expert selection methods required for each type of information technology field can be pre-encapsulated in a business processing area component. Multiple business processing area components can be designed on a page. Each business processing area component is the same and can perform service selection and expert selection.

[0017] The following is the above Figure 1 The application method for information technology consulting is explained in detail.

[0018] In the above step 101, when an information technology type query request sent by a user is received, information technology business processing page information can be displayed to the user; the information technology business processing page information includes multiple business processing area components, and the user can make method selections and expert selections through each business processing area component.

[0019] In the above step 102, it is an operation step for each business processing area component.

[0020] In specific implementation, when receiving an information technology type query request input by a user, information technology query interface information can be displayed to the user; the user selects the information technology type information to be queried in the information technology query interface information of the business processing area component; after the background system receives the information technology query request input by the user, it obtains at least one information technology solution recommendation information corresponding to the information technology query request based on the information technology query request input by the user.

[0021] In the embodiment of the present invention, the above-mentioned information technology query request may include information technology type information input by the user; Acquiring at least one service solution information corresponding to the information technology query request may include: acquiring at least one service solution information corresponding to the information technology type information.

[0022] In specific implementation, at least one service solution information corresponding to the information technology query request is displayed to the user, and the user can continue to select the technology and expert request corresponding to each service solution information.

[0023] In an embodiment of the present invention, the above-mentioned information technology query request may include validity period information and / or contract signing time information of the user task.

[0024] In specific implementation, the backend system can obtain the information technology solution information corresponding to the information technology solution query request for each information technology type information according to the query request of each information technology type input by the user; that is, obtain the information technology solution information that meets the user's needs, and / or the solution information that meets the task validity period time information. And display the obtained information technology solution related information to the user for the user to choose. After the user selects the information technology solution element information for each information technology field service information, the user can click the solution application button, and the backend system generates the information technology solution application information of the business processing area component according to the corresponding technology and expert element information of each information technology field.

[0025] It should be noted that when the acquired information technology solution-related information is displayed to the user, a selection button can be displayed at the front end of each information technology solution-related information, and the user can make a selection by checking, clicking, etc., which is convenient and quick.

[0026] In the embodiment of the present invention, before generating the information technology solution business application information of the business processing area component according to the selected information technology solution information corresponding to each information technology solution related information, the following may also be included: Sending a pop-up window to the user to request the user to fill in the title information of the information technology solution application; receiving information technology solution application title information fed back by a user in response to a request for filling in information technology solution application title information; According to the information technology solution information to be selected corresponding to each information technology solution information, the information technology solution business application information of the business processing area component is generated, which may include: The information technology solution business application information of the business processing area component is generated according to the information technology solution application title information and the information technology solution information to be selected corresponding to each technical field type information.

[0027] In this way, the title information corresponding to the information technology solution application information of each business processing area component can be set to distinguish it from the information technology solution application information of other business processing area components.

[0028] In the embodiment of the present invention, after the information technology solution business application information of the business processing area component is generated according to the information technology solution application title information and the information technology solution information to be selected corresponding to each technical field type information, as follows Figure 2 As shown, it may also include: Step 201, the business processing area component is closed, and the information technology solution business application information of the business processing area component is in the requested state.

[0029] In specific implementation, after the business processing area component is closed, the business processing area component will no longer be able to continue to select technical fields and solutions. At this time, the information technology solution application information of the business processing area component is displayed as requested, and the business processing area component can no longer be operated; when the user operates other business processing area components, the information technology solution business application information in the business processing area component does not change.

[0030] In the embodiment of the present invention, in order to facilitate the user to view the selected information technology solution information, after closing the business processing area component, the following may also be included: The information technology solution business processing page displays the information technology solution business application information of the business processing area component.

[0031] During specific implementation, the information technology solution business application information of the business processing area component, that is, the information technology solution information selected by the user and the information technology solution information to be selected corresponding to each technical field information, are all displayed on the information technology solution business processing page information. In this way, the user can intuitively see the selected information technology solution information and the information technology solution information to be selected corresponding to each technical field information.

[0032] At the same time, the user may also have a need to modify the selected information technology solution information and the information technology solution information to be selected corresponding to each technical field information. Therefore, in the embodiment of the present invention, after the information technology solution business processing page information displays the information technology solution business application information of the business processing area component, it may also include: Receive a request from a user for modifying the details of an information technology solution business application information for the business processing area component; The information technology solution business application information of the business processing area component is modified according to the information technology solution modification request.

[0033] During specific implementation, buttons such as "Information technology solution application requested", "Modify", and "Delete" may also be displayed below the displayed discount business application information of the business processing area component. If the user has no modification requirements, no operation is required, and the business processing area component continues to be closed, and its information technology solution business application information is registered. If the user has modification requirements, the user may click the "Modify" button to enter the editing mode. At this time, the business processing area component is unclosed and may continue to provide the user with the function of selecting information technology solutions. The user may update the information technology solution business application information of the business processing area component and initiate an information technology solution modification request to the background system. The background system may modify the information technology solution business application information of the business processing area component according to the information technology solution modification request. Alternatively, the user may delete the information technology solution business application information of the business processing area component by clicking the "Delete" button.

[0034] In the above step 103, after the operation for each business processing area component is completed, information technology solution business application information is generated for each business processing area component, and the information technology solution business application information of multiple business processing area components is sent to the information technology consulting system to initiate a batch information technology solution business processing application. The information technology consulting system processes the information technology solution business of the information technology solution business application information of multiple business processing area components according to the batch information technology solution business processing application.

[0035] It should be noted that each business processing area component can correspond to the selection of multiple information technology solutions of a protocol type; through multiple business processing area components, it is possible to complete the selection of multiple information technology solutions at one time on one page; after completing the selection of technical field types and information technology solutions for multiple business processing area components, initiating batch information technology solution business processing applications to the information technology consulting system can improve the efficiency of information technology solution business processing and improve customer experience.

[0036] The acquisition, storage, use, and processing of data in the technical solution of the present invention are in compliance with the relevant provisions of national laws and regulations.

[0037] The present invention also provides an application device for information technology consultation, as described in the following embodiments. Since the principle of the device to solve the problem is similar to the information technology solution application method, the implementation of the device can refer to the implementation of the information technology solution application method, and the repeated parts will not be repeated.

[0038] like Figure 3 FIG. 1 is a schematic diagram of an application device for an information technology solution provided by an embodiment of the present invention, and the device may include: The receiving module 301 is used to display information technology business processing page information to the user when receiving an information technology type query request sent by the user, wherein the information technology business processing page information includes multiple business processing area components; The information technology solution application module 302 is used to perform the following operations for each business processing area component: receive a solution query request corresponding to the information technology type input by the user; obtain at least one solution result information corresponding to the solution query request corresponding to the information technology type; display at least one solution information to the user so that the user can input each solution application and use request; receive each solution information application and use request input by the user; obtain the specific information such as experts and technologies corresponding to each solution information application and use request; display the specific information such as experts and technologies corresponding to each solution information application and use request to the user so that the user can select the team information corresponding to each expert and technology information from the specific information such as experts and technologies corresponding to each solution information application and use request; receive the team information corresponding to each expert and technology information selected by the user; generate the solution use application information of the business processing area component according to the team information corresponding to each expert and technology information; The sending module 303 is used to initiate a solution use application to the information technology consulting system after generating the solution use application information of multiple business processing area components, so that the information technology consulting system can process the acceptance request for the solution use application information of multiple business processing area components according to the solution use application.

[0039] In the embodiment of the present invention, the query request in the information technology field may include information technology type information; The information technology consulting solution application module can be used for: At least one piece of information technology solution information corresponding to the type information in the information technology field is obtained.

[0040] In the embodiment of the present invention, the information technology solution request may include validity period information and / or contract signing time information of the information technology solution and the user task item.

[0041] In the embodiment of the present invention, the information technology solution application module may also be used, before generating the information technology solution business application information of the business processing area component according to the information technology type solution information to be selected corresponding to each information technology type: Sending a pop-up window to the user to request the user to fill in the title information of the information technology solution application; receiving information technology solution application title information fed back by a user in response to a request for filling in information technology solution application title information; The Information Technology Program Application Module can also be used to: The information technology solution business application information of the business processing area component is generated according to the information technology solution application title information and the information technology solution information to be selected corresponding to each technical field information.

[0042] In the embodiment of the present invention, Figure 4 As shown, a closed module 401 is also included, which can be used after the information technology solution application module generates the information technology solution business application information of the business processing area component according to the information technology solution application title information and the information technology solution information to be selected corresponding to each technical field information: The business processing area component is closed, and the information technology solution business application information of the business processing area component is in the requested state.

[0043] The embodiment of the present invention further includes an information display module, which can be used after the closing module closes the business processing area component: The information technology solution business processing page displays the information technology solution business application information of the business processing area component.

[0044] In the embodiment of the present invention, a revision module is further included, which can be used after the information display module displays the information technology solution business application information of the business processing area component on the information technology solution business processing page: receiving an information technology solution modification request from a user for information technology solution business application information of the business processing area component; The information technology solution business application information of the business processing area component is modified according to the information technology solution modification request.

[0045] In an embodiment of the present invention, upon receiving an information technology solution request sent by a user, information technology solution business processing page information is displayed to the user, and the information technology solution business processing page information includes multiple business processing area components; the following operations are performed for each business processing area component: a solution query request corresponding to the information technology type input by the user is received; at least one solution result information corresponding to the solution query request corresponding to the information technology type is obtained; at least one solution information is displayed to the user, so that the user can input each solution application request; each solution information application request input by the user is received; specific information such as experts and technologies corresponding to each solution information application request is obtained; specific information such as experts and technologies corresponding to each solution information application request is displayed to the user, so that the user can select the team information corresponding to each expert and technology information from the specific information such as experts and technologies corresponding to each solution information application request; and the user selects each expert and technology information. team information corresponding to the technical information; generate solution use application information of the business processing area component according to the team information corresponding to each expert and technical information; after generating the solution use application information of multiple business processing area components, initiate a solution use application to the information technology consulting system, so that the information technology consulting system processes the acceptance request for the solution use application information of multiple business processing area components according to the solution use application; compared with the technical solutions of information technology consulting in the prior art, by displaying multiple business processing area components on the page information displaying the processing results of the information technology consulting service solution, users can select technology and experts in each business processing area component, and after completing the selection of technologies and experts for multiple business processing area components, initiate a solution use application to the information technology consulting system, so that customized solution request business applications can be implemented on the information technology consulting business processing page, thereby improving the efficiency of information technology consulting and improving customer experience.

[0046] The specific embodiments described above further illustrate the objectives, technical solutions and beneficial effects of the present invention in detail. It should be understood that the above description is only a specific embodiment of the present invention and is not intended to limit the scope of protection of the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principles of the present invention should be included in the scope of protection of the present invention.

Claims

1. A cloud computing-based information technology consulting service platform method, characterized in that: include: When receiving an information technology consultation request sent by a user, displaying information technology consultation business processing page information to the user, wherein the information technology consultation business processing page information includes multiple business processing area components; The following operations are performed for each business processing area component: receiving an information technology type query request input by a user; obtaining at least one service information corresponding to the information technology type query request; displaying at least one service solution information to the user, so that the user can select a query request for each service solution information; receiving each service solution information request selected by the user; obtaining solution specific information corresponding to the query request for each service solution information; displaying the specific content of each service solution information to the user, so that the user can select the expert information corresponding to each service solution information from the service solution list information corresponding to each information technology type query request; receiving the expert information of each solution selected by the user; generating the expert group information and specific solution time point of the business processing area component according to the expert information corresponding to each service solution information; After generating information consulting service application information for multiple business processing area components, initiate a solution use application to the information technology consulting system so that the information technology consulting system can review and approve the solution use application information for multiple business processing area components based on the solution use application and carry out subsequent specific implementation processing.

2. The method according to claim 1, characterized in that The information technology type query request includes multiple information technology type information; Obtaining at least one service solution information corresponding to the information technology type query request, including: At least one service solution information corresponding to the information technology type information is obtained.

3. The method according to claim 1, characterized in that The service solution query request includes expert source information and / or specific technical information of the solution.

4. The method according to claim 1, characterized in that Before querying the corresponding service plan information for each information technology type and generating the expert group information and specific plan time point for the business processing area component, it also includes: Send a pop-up window to the user to fill in the task completion time; Receive task completion time point information from the user based on the information technology service application title information; According to the experts, technologies and other information corresponding to each service plan information, the expert group information and specific plan time point information of the business processing area component are generated, including: Based on the information technology service application title information and the experts, technologies and other information corresponding to each service solution information, specific information technology solution application information for the business processing area component is generated.

5. The method according to claim 4, characterized in that After generating the specific information technology solution application information of the business processing area component according to the information technology service application title information and the experts, technologies and other information corresponding to each service solution information, it also includes: The business processing area component is closed, and the information technology service application information of the business processing area component is in the requested state.

6. The method according to claim 5, characterized in that After the business processing area component is closed, it also includes: The information technology consulting business processing page displays the information technology service application status information of the business processing area component.

7. The method according to claim 6, characterized in that After the information technology consulting business processing page displays the information technology service application status information of the business processing area component, it also includes: Receive a request from a user to modify the information technology service application status information of the business processing area component; The information technology service application status information of the business processing area component is modified according to the modification request.

8. An information technology consulting service platform based on cloud computing, characterized in that: include: A receiving module, configured to display to the user, upon receiving a request for an information technology service type sent by a user, page information of an information technology consulting service solution displaying a processing result, wherein the page information of the information technology consulting service solution displaying a processing result includes a plurality of business processing area components; The information technology solution application module is used to perform the following operations for each business processing area component: receive a solution query request corresponding to the information technology type input by the user; obtain at least one solution result information corresponding to the solution query request corresponding to the information technology type; display at least one solution information to the user so that the user can input each solution application request; receive each solution information application request input by the user; obtain the specific information such as experts and technologies corresponding to each solution information application request; display the specific information such as experts and technologies corresponding to each solution information application request to the user so that the user can select the team information corresponding to each expert and technology information from the specific information such as experts and technologies corresponding to each solution information application request; receive the team information corresponding to each expert and technology information selected by the user; generate the solution application information of the business processing area component according to the team information corresponding to each expert and technology information; The sending module is used to initiate a solution use application to the information technology consulting system after generating solution use application information of multiple business processing area components, so that the information technology consulting system can process the acceptance request for the solution use application information of multiple business processing area components according to the solution use application.

9. The device according to claim 8, characterized in that The information technology solution application module is also used for, before generating the information technology solution application information of the business processing area component according to the expert technical information corresponding to each information service solution information: Send a pop-up window to the user to fill in the task completion time; Receive information service solution application title information from the user in response to a request for filling out information technology service application title information; The Information Technology Program Application Module is also used to: The information technology solution application information of the business processing area component is generated according to the information technology service application title information and the technical expert information corresponding to each information technology solution.

10. The device according to claim 9, characterized in that It also includes a closed module, which is used for generating information technology solution application information of the business processing area component in the information solution application module according to the information technology service application title information and the technical expert information corresponding to each information technology solution: The business processing area component is closed, and the information scheme application information of the business processing area component is in the requested state.

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