Hospital operation risk index calculation method

Abstract

The invention discloses a hospital operation risk index calculation method, and belongs to the technical field of hospital operation management, and the method comprises the following steps: 1) determining risk indexes: determining a financial index, a medical quality index, a human resource index and a market competition index; 2) primarily determining weight indexes: inviting hospital management experts and medical industry experts, scoring the importance of each index according to their experience and professional knowledge, and determining weights by integrating the scoring conditions of the experts; 3) hierarchically determining weight indexes; according to the invention, through determining the risk index, determining the weight index for the first time, determining the weight index hierarchically, collecting and standardizing data and calculating the risk index, factors influencing scales, properties and regions of different hospitals are parametrically substituted into risk index calculation, so that the corresponding hospital operation risk index can be accurately calculated; and the calculation accuracy of the hospital operation risk index is greatly improved.

Description

Technical Field

[0001] The present invention belongs to the technical field of hospital operation management, and in particular relates to a method for calculating a hospital operation risk index. Background Art

[0002] Hospital operations management is the planning, organization, implementation and control of the hospital operation process. It is the general term for various core resource management tasks closely related to the creation of medical services. Medical risk warning refers to the monitoring, summary, analysis and forecasting of various unsafe incidents or medical risks that may occur in medical activities, and the proposal of corresponding preventive measures.

[0003] At present, in the calculation of hospital operation risk index, the reasonable range of risk index of different hospitals may be different due to differences in scale, nature, location, etc., resulting in poor accuracy in the calculation of hospital operation risk index. Summary of the invention

[0004] The purpose of the present invention is to propose a hospital operation risk index calculation method in order to solve the above-mentioned problems.

[0005] In order to achieve the above object, the present invention adopts the following technical solution: a method for calculating hospital operation risk index, which comprises the following steps:

[0006] 1) Determine risk indicators: determine financial indicators, medical quality indicators, human resources indicators and market competition indicators;

[0007] 2) Initial determination of weight indicators: Invite hospital management experts and medical industry experts to score the importance of each indicator based on their experience and professional knowledge, and determine the weight based on the scores of the experts;

[0008] 3) Determine weight indicators in a hierarchical manner: construct the hospital operation risk indicator system into a hierarchical structure model, compare the relative importance of each indicator two by two, build a judgment matrix, and use mathematical methods to calculate the weight of each indicator;

[0009] 4) Data collection and standardization: For each identified risk indicator, collect the corresponding historical data and current data from the hospital's financial system, medical business system, and human resources management system, and standardize the collected data;

[0010] 5) Calculate the risk index: Hospital operation risk index = Σ(standardized value of each indicator × weight of the indicator).

[0011] As a further description of the above technical solution:

[0012] In the step 1), the financial indicators also include debt-paying ability indicators, profitability indicators and operating ability indicators.

[0013] As a further description of the above technical solution:

[0014] In step 1), the medical quality indicators include cure rate, complication rate and patient satisfaction.

[0015] As a further description of the above technical solution:

[0016] In the step 1), the human resource indicators include the turnover rate of medical staff and the ratio of medical staff to patients.

[0017] As a further description of the above technical solution:

[0018] In step 1), market competition indicators include market share and threat of new entrants.

[0019] As a further description of the above technical solution:

[0020] In the step 4), data standardization is Z-score standardization or range standardization.

[0021] In summary, due to the adoption of the above technical solution, the beneficial effects of the present invention are:

[0022] In the present invention, by determining risk indicators, initially determining weight indicators, hierarchically determining weight indicators, collecting and standardizing data, and calculating risk indexes, factors that affect different hospitals due to their scale, nature, and location are parameterized and substituted into the risk index calculation, and the corresponding hospital operation risk index can be accurately calculated, greatly improving the accuracy of hospital operation risk index calculation. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] Figure 1 The figure is a flow chart of a method for calculating hospital operation risk index. DETAILED DESCRIPTION

[0024] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0025] Example:

[0026] S01: Determine risk indicators: determine financial indicators, medical quality indicators, human resources indicators and market competition indicators;

[0027] Financial indicators:

[0028] Debt-paying ability indicators: asset-liability ratio (total liabilities ÷ total assets × 100%), which reflects the hospital's long-term debt-paying ability. The higher the ratio, the greater the debt-paying risk. Current ratio (current assets ÷ current liabilities), which measures the hospital's short-term debt-paying ability. It is generally believed that a reasonable value is around 2. If it is too low, there will be pressure on short-term debt repayment.

[0029] Medical quality indicators: Return on net assets (net profit ÷ average net assets × 100%), which reflects the hospital's ability to obtain net income with its own capital. A low value may indicate poor profitability and operational risks. Business revenue and expenditure surplus rate ((medical income + other income - medical expenses - other expenses) ÷ (medical income + other income) × 100%), which can reflect the balance of daily operating revenue and expenditure. If it is negative for a long time, the risk is high.

[0030] Operational capability indicators: Inventory turnover rate (medical business cost / average inventory balance), which reflects the turnover speed of the hospital's inventory of drugs, consumables, etc. Slow turnover may lead to risks such as excessive capital occupation and expiration loss; accounts receivable turnover rate (medical income / average accounts receivable balance), which reflects the speed at which the hospital recovers accounts receivable. A low turnover rate means difficulty in capital recovery, affecting the operating capital chain;

[0031] Among the medical quality indicators:

[0032] Cure rate: number of discharged patients cured / total number of discharged patients × 100%. A low cure rate may affect the reputation of the hospital, which in turn may affect subsequent operations and lead to risks such as patient loss.

[0033] Complication rate: the number of patients with complications / the total number of discharged patients × 100%. A high incidence rate indicates that there may be problems with the quality of medical care, which may easily lead to risks such as medical disputes;

[0034] Patient satisfaction: Obtain patient satisfaction scores for medical services through questionnaires and other means. Low satisfaction will damage the hospital's reputation and bring operational risks;

[0035] Human Resources Indicators:

[0036] Medical staff turnover rate: number of medical staff who have resigned ÷ total number of medical staff × 100%. A high turnover rate may lead to risks such as affected medical service continuity, talent shortage, and increased recruitment and training costs;

[0037] Ratio of medical staff to patients: total number of medical staff ÷ average number of patients per day. An unreasonable ratio, if too low, may lead to excessive workload for medical staff, affect medical quality and patient experience, and bring operational risks.

[0038] Market competition indicators:

[0039] Market share: the volume of medical services provided by the hospital (such as outpatient visits and inpatient visits) / the total volume of medical services provided in the region × 100%. A decrease in market share may indicate an increase in competitive pressure and operational risks.

[0040] Threat of new entrants: Assess the opening of new hospitals or new medical service organizations in the area. New entrants may divert patients, seize market share, and increase operational risks;

[0041] S02: Initial determination of weight indicators: Invite hospital management experts and medical industry experts to score the importance of each indicator based on their experience and professional knowledge, and determine the weight based on the scores of each expert;

[0042] S03: Determine weight indicators in a hierarchical manner: construct the hospital operation risk indicator system into a hierarchical structure model, compare the relative importance of each indicator two by two, construct a judgment matrix, and use mathematical methods to calculate the weight of each indicator;

[0043] S04: Data collection and standardization: For each identified risk indicator, collect the corresponding historical data and current data from the hospital's financial system, medical business system, and human resources management system related departments, and standardize the collected data. For example, obtain balance sheet, income statement and other data from the financial system to calculate financial indicators, and obtain patient diagnosis and treatment records from the medical business system to calculate medical quality indicators;

[0044] If Z-score standardization is used: for a certain indicator, first calculate its mean and standard deviation, and then standardize each data point according to the formula (original data - mean) ÷ standard deviation, so that the mean of the processed data is 0 and the standard deviation is 1;

[0045] If using range standardization: first determine the maximum and minimum values ​​of the indicator, and then perform standardization according to the formula (original data - minimum value) ÷ (maximum value - minimum value) to make the data range between 0 and 1;

[0046] S05: Calculate the risk index: hospital operation risk index = Σ(standardized value of each indicator × weight of the indicator). Assume that the standardized value of the debt-to-asset ratio in the solvency indicator is 0.3, and its weight is 0.2; the standardized value of the return on net assets in the profitability indicator is 0.2, and its weight is 0.3. And so on. Calculate and sum all indicators according to the above formula to get the hospital operation risk index.

[0047] The higher the hospital operation risk index, the greater the risk faced by the hospital operation; the lower the hospital operation risk index, the relatively good operation conditions and controllable risks.

[0048] The above description is only a preferred specific implementation manner of the present invention, but the protection scope of the present invention is not limited thereto. Any technician familiar with the technical field can make equivalent replacements or changes according to the technical scheme and inventive concept of the present invention within the technical scope disclosed by the present invention, which should be covered by the protection scope of the present invention.

Claims

1. A method for calculating hospital operation risk index, characterized in that: The steps include: 1) Determine risk indicators: determine financial indicators, medical quality indicators, human resources indicators and market competition indicators; 2) Initial determination of weight indicators: Invite hospital management experts and medical industry experts to score the importance of each indicator based on their experience and professional knowledge, and determine the weight based on the scores of the experts; 3) Determine weight indicators in a hierarchical manner: construct the hospital operation risk indicator system into a hierarchical structure model, compare the relative importance of each indicator two by two, build a judgment matrix, and use mathematical methods to calculate the weight of each indicator; 4) Data collection and standardization: For each identified risk indicator, collect the corresponding historical data and current data from the hospital's financial system, medical business system, and human resources management system, and standardize the collected data; 5) Calculate the risk index: Hospital operation risk index = Σ(standardized value of each indicator × weight of the indicator).

2. A hospital operation risk index calculation method according to claim 1, characterized in that: In the step 1), the financial indicators also include debt-paying ability indicators, profitability indicators and operating ability indicators.

3. A hospital operation risk index calculation method according to claim 1, characterized in that: In step 1), the medical quality indicators include cure rate, complication rate and patient satisfaction.

4. A hospital operation risk index calculation method according to claim 1, characterized in that: In the step 1), the human resource indicators include the turnover rate of medical staff and the ratio of medical staff to patients.

5. A hospital operation risk index calculation method according to claim 1, characterized in that: In the step 1), the market competition indicators include market share and threat of new entrants.

6. A hospital operation risk index calculation method according to claim 1, characterized in that: In the step 4), data normalization is Z-score normalization or range normalization.

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