An information interaction system in bank business
By designing an openable and closable partition door and sealing structure, and using a linear drive mechanism and an electric cylinder for control, complete isolation between bank tellers and customers is achieved when transferring documents, solving the safety hazards in the transfer process and improving transfer efficiency.
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- ICBC ZHUMADIAN BRANCH
- Filing Date
- 2026-02-28
- Publication Date
- 2026-06-02
AI Technical Summary
There are security risks associated with the current technology when bank tellers and customers exchange documents, as they may come into contact with each other.
Design an information exchange system for banking transactions, which adopts an openable and closable partition door and sealing door structure. The opening and closing of the partition door and sealing door are controlled by a linear drive mechanism and an electric cylinder to ensure that customers and bank tellers are completely isolated when exchanging information.
This effectively avoids the risk of contact between customers and bank tellers when exchanging documents, eliminates security risks, and improves transmission efficiency.
Smart Images

Figure CN122129183A_ABST
Abstract
Description
Technical Field
[0001] This invention relates to an information interaction system, and more particularly to an information interaction system for handling banking transactions, used to transmit information between bank tellers and customers. Background Technology
[0002] When customers conduct business at a bank counter, information exchange is required between the customer and the bank teller. During this exchange, the customer provides the teller with their bank card, ID card, and other documents so the teller can process the transaction. After processing the transaction, the teller returns these documents to the customer. Bank counters typically have a document transfer slot. The customer places their documents into the slot, the teller retrieves them, processes the transaction, and then places the documents back into the slot for the customer to retrieve.
[0003] Chinese Patent Application No. 2024107950827 discloses a data transfer device between a bank teller and a customer, comprising a lower structural wall, a glass wall fixedly mounted on the structural wall, and a transfer plate slidably mounted on the upper part of the structural wall, sliding on both the inner and outer sides of the glass wall. The transfer plate includes a lower square plate, with an outer limiting part on the outer end of the upper surface of the plate outside the glass wall, the outer limiting part being fixed to the edge of the plate, and a placement gap between the outer limiting part and the plate, and a notch in the middle of the outer limiting part. An inner limiting part is also present on the upper surface of the plate inside the glass wall, the inner limiting part being fixed to the edge of the plate, and a gap between the inner limiting part and the plate, with a break in the middle of the inner limiting part. The transfer plate is driven to slide by a horizontal reciprocating drive mechanism. When using this bank teller-customer document transfer device, the transfer plate is driven by a horizontal reciprocating drive mechanism to slide on both the inner and outer sides of the glass wall. The documents to be transferred are placed at either the inner or outer limit end. For the bank teller and customer to easily retrieve the documents, they need to place them on the other side. However, there is a gap between the inner bottom surface of the transfer plate and the glass wall for document transfer. There is a possibility that the customer and bank teller may come into contact through this gap when transferring documents, which still poses a safety hazard. Summary of the Invention
[0004] The purpose of this invention is to provide an information exchange system for banking transactions, in order to solve the security risks that exist in the existing data transmission devices between bank tellers and customers when data is transmitted, as there may be contact between the customer and the bank teller.
[0005] To address the aforementioned problems, the information interaction system for banking transactions involved in this invention adopts the following technical solution: An information interaction system for banking transactions includes a workbench with a partition wall erected on it. A data transfer port is provided on the workbench, located below the partition wall. An openable partition door is installed within the data transfer port. The partition door is slidably positioned within the data transfer port by a first linear drive mechanism, with its upper surface extending to the partition wall and its lower surface extending to the inner bottom surface of the data transfer port. When closed, the partition door separates the data transfer port into a non-connected customer port and a teller port. An openable sealing door is provided on the customer port, slidably positioned by a second linear drive mechanism. When the sealing door is open, the partition door is in a closed state; when the partition door is open, the sealing door is in a closed state.
[0006] The first linear drive mechanism is a first double-acting cylinder, which is equipped with an independent first extension circuit and a first retraction circuit. The data transmission port is equipped with a first contact switch that cooperates with the free end of the partition door. The second linear drive mechanism is a second double-acting cylinder, which is equipped with an independent second extension circuit and a second retraction circuit. The client port is equipped with a second contact switch that cooperates with the free end of the sealing door. The first contact switch is connected in series in the second retraction circuit, and the second contact switch is connected in series in the first retraction circuit.
[0007] The first double-acting cylinder is electrically connected to a first two-position five-way dual-electric solenoid valve. The first extension circuit is the first control circuit of the first two-position five-way dual-electric solenoid valve, and the first retraction circuit is the second control circuit of the first two-position five-way dual-electric solenoid valve. The second double-acting cylinder is electrically connected to a second two-position five-way dual-electric solenoid valve. The second extension circuit is the first control circuit of the second two-position five-way dual-electric solenoid valve, and the second retraction circuit is the second control circuit of the second two-position five-way dual-electric solenoid valve.
[0008] On the workbench, on the inner side of the partition wall, there is a first switch for closing the partition door. The first switch is set in the first control circuit of the first two-position five-way dual-electro-controlled solenoid valve. On the outer side of the partition wall, there is a second switch for closing the sealing door. The second switch is set in the first control circuit of the second two-position five-way dual-electro-controlled solenoid valve.
[0009] Emergency stop buttons for use in emergencies are installed on both the inner and outer sides of the partition wall on the workbench.
[0010] The side wall of the data transmission port is provided with a long groove to accommodate the free end of the partition door; the workbench is provided with a receiving groove to accommodate the free end of the sealing door.
[0011] The first contact switch protrudes from the bottom of the long groove; the second contact switch protrudes from the bottom of the receiving groove.
[0012] The data transfer port is equipped with a data transfer basket, which can slide back and forth between the client port and the teller port.
[0013] A magnetic snap is provided between the data transfer basket and the client port, and a magnetic snap is also provided between the data transfer basket and the teller port.
[0014] The male ends of the two magnetic snap fasteners are respectively located at both ends of the data transfer basket, and the female ends of the two magnetic snap fasteners are respectively located on the inner wall of the client port and the inner wall of the teller port.
[0015] The workbench of this invention has a data transfer port for transferring data. The data transfer port is provided with an openable and closable partition door. When the partition door is closed, it is used to divide the data transfer port into a non-connected customer port and a teller port. The customer port is covered with an openable and closable sealing door. When the sealing door is open, the partition door is in a closed state, and when the partition door is open, the sealing door is in a closed state. When the sealing door is opened, the customer can place the documents to be transferred into the client-side opening. At this time, the partition door is closed, separating the customer and the bank teller, preventing any contact. When the sealing door is closed and the partition door is opened, the client-side opening and the teller's port are connected, allowing the bank teller to reach from the teller's port to the client-side opening and take the documents. At this time, the sealing door is closed, again separating the customer and the bank teller, preventing any contact. After the transaction is completed, the bank teller again reaches from the teller's port to the client-side opening and places the documents in. Then, the partition door is closed and the sealing door is opened, allowing the customer to retrieve the documents from the client-side opening. At this time, the partition door is closed, again separating the customer and the bank teller, preventing any contact. This invention avoids the risk of contact between the customer and the bank teller during document transfer, eliminating the security risks associated with such contact. Attached Figure Description
[0016] To more clearly illustrate the technical solutions of the embodiments of the present invention, the accompanying drawings used in the embodiments will be briefly described below: Figure 1 This is a schematic diagram of the partition door in the closed state according to an embodiment of the present invention; Figure 2 This is a schematic diagram of the structure of the sealing door in the closed state according to an embodiment of the present invention; Figure 3 for Figure 1 The right view; Figure 4 for Figure 3 A schematic diagram of the AA cross-sectional structure; Figure 5 for Figure 3 A schematic diagram of the BB cross-sectional structure; Figure 6 for Figure 5 A magnified view of a section at point C; Figure 7 for Figure 1 A schematic diagram of the workbench structure.
[0017] The diagram is labeled as follows: 1. Workbench, 2. Partition wall, 3. Data transfer port, 4. Partition door, 5. Client port, 6. Teller port, 7. Sealing door, 8. First double-acting cylinder, 9. Slide rail, 10. Slide groove, 11. Mounting groove, 12. First contact switch, 13. Second double-acting cylinder, 14. Receiving cavity, 15. Second contact switch, 16. First two-position five-way double-electric solenoid valve, 17. Second two-position five-way double-electric solenoid valve, 18. First switch, 19. Second switch, 20. Emergency stop button, 21. Long groove, 22. Receiving groove, 23. Data transfer basket, 24. Male connector, 25. Female connector. Detailed Implementation
[0018] To make the technical objectives, technical solutions, and beneficial effects of the present invention clearer, the technical solutions of the present invention will be further described below in conjunction with the accompanying drawings and specific embodiments. It should be understood that the specific embodiments described herein are only for explaining the present invention and are not intended to limit the present invention; that is, the described embodiments are merely some embodiments of the present invention, and not all embodiments. The components of the embodiments of the present invention described and shown in the accompanying drawings can generally be arranged and designed in various different configurations.
[0019] Specific embodiments of the information interaction system for banking transactions involved in this invention are as follows: Figures 1-7The system includes a workbench 1, on which a partition wall 2 is erected. The bottom of the partition wall 2 is embedded in an assembly slot on the workbench 1. The partition wall 2 is made of bulletproof glass and is used to separate bank tellers from customers. During transactions, the bank teller is inside the partition wall 2, and the customer is outside the partition wall 2. The workbench 1 has a data transfer port 3 connecting the inside and outside of the partition wall 2, which is used for information exchange between the bank teller and the customer. The interactive data transfer port 3 is located below the partition wall 2. An openable partition door 4 is installed inside the data transfer port 3. The partition door 4 is driven left and right by a first linear drive mechanism and is slidably positioned within the data transfer port 3. A slide rail 9 connected to the data transfer port 3 is provided in the workbench 1. The partition door 4 is slidably positioned left and right within the slide rail 9. The upper end of the partition door 4 extends to the partition wall 2, and the lower end of the partition door 4 extends to the inner bottom surface of the data transfer port 3. When the partition door 4 is closed… The partition door 4 is used to separate the data transfer port 3 into a non-connected customer port 5 and teller port 6. Opening the partition door 4 allows the bank teller to retrieve or return documents from the customer port 5. The customer port 5 is covered by an openable and closable sealing door 7, which is driven by a second linear drive mechanism to slide left and right on the customer port 5. A slide groove 10 connected to the customer port 5 is provided in the workbench 1, and the sealing door 7 slides left and right within the slide groove 10. Opening the sealing door 7 allows the customer to place or retrieve documents from the customer port 5. When the sealing door 7 is open, the partition door 4 is closed, thus separating the bank teller from the customer. In this way, during the data transfer process, the bank teller and the customer are always separated, with no possibility of contact.
[0020] Specifically, the first linear drive mechanism is a first double-acting cylinder 8. The worktable 1 has a mounting groove 11 connected to the slide rail 9. The cylinder body of the first double-acting cylinder 8 is fixed to the inner wall of the mounting groove 11, and the piston rod of the first double-acting cylinder 8 is fixed to the side wall of the partition door 4. The first double-acting cylinder 8 is equipped with an independent first extension circuit and a first retraction circuit. The first extension circuit controls the piston rod of the first double-acting cylinder 8 to extend, thereby pushing the partition door 4 to close. The first retraction circuit controls the piston rod of the first double-acting cylinder 8 to retract, thereby pulling the partition door 4 to open. The data transfer port 3 is equipped with a first contact switch 12 that cooperates with the free end of the partition door 4. The first contact switch 12 remains open in the free state and closes when pressed. The second linear drive mechanism is a second double-acting cylinder 13. The worktable 1 has a receiving cavity connected to the slide rail 10. 14. The cylinder body of the second double-acting cylinder 13 is fixed on the inner wall of the receiving cavity 14, and the piston rod of the second double-acting cylinder 13 is fixed on the side wall of the sealing door 7. The second double-acting cylinder 13 is provided with an independent second extension circuit and a second retraction circuit. The second extension circuit is used to control the piston rod of the second double-acting cylinder 13 to extend, thereby pushing the sealing door 7 to close. The second retraction circuit is used to control the piston rod of the second double-acting cylinder 13 to retract, thereby pulling the sealing door 7 to open. A second contact switch 15 is provided in the client port 5 to cooperate with the free end of the sealing door 7. The second contact switch 15 is kept open in the free state and closed when pressed. The first contact switch 12 is connected in series in the second retraction circuit. The first contact switch 12 is used to control the on and off of the second retraction circuit. The second contact switch 15 is connected in series in the first retraction circuit. The second contact switch 15 is used to control the on and off of the first retraction circuit.
[0021] Specifically, the first double-acting cylinder 8 is electrically connected to a first two-position five-way dual-electric solenoid valve 16, which is installed in the mounting slot 11. The first extension circuit is the first control circuit of the first two-position five-way dual-electric solenoid valve 16, and the first retraction circuit is the second control circuit of the first two-position five-way dual-electric solenoid valve 16. The second double-acting cylinder 13 is electrically connected to a second two-position five-way dual-electric solenoid valve 17, which is installed in the receiving cavity 14. The second extension circuit is the first control circuit of the second two-position five-way dual-electric solenoid valve 17, and the second retraction circuit is the second control circuit of the second two-position five-way dual-electric solenoid valve 17.
[0022] Specifically, a first switch 18 for closing the partition door 4 is provided on the inner side of the partition wall 2 on the workbench 1. The first switch 18 is set in the first control circuit of the first two-position five-way dual-electric solenoid valve 16. When the first switch 18 is closed, the first control circuit of the first two-position five-way dual-electric solenoid valve 16 is connected, and the piston rod of the first double-acting cylinder 8 extends, thereby pushing the partition door 4 to close. A second switch 19 for closing the sealing door 7 is provided on the outer side of the partition wall 2 on the workbench 1. The second switch 19 is set in the first control circuit of the second two-position five-way dual-electric solenoid valve 17. When the second switch 19 is closed, the first control circuit of the second two-position five-way dual-electric solenoid valve 17 is connected, and the piston rod of the second double-acting cylinder 13 extends, thereby pushing the sealing door 7 to close.
[0023] Specifically, emergency stop buttons 20 are installed on both the inner and outer sides of the partition wall 2 on the workbench 1 for emergency situations. In case of an emergency, pressing the emergency stop button 20 can directly cut off the power source, which can protect both the equipment and the bank teller and the customer.
[0024] Specifically, a long groove 21 is provided on the side wall of the data transfer port 3 to accommodate the free end of the partition door 4. The groove wall of the long groove 21 can block the gap between the free end of the partition door 4 and the inner wall of the data transfer port 3 when the partition door 4 is in the closed state, preventing bank tellers and customers from contacting each other through the gap. A receiving groove 22 is provided on the workbench 1 to accommodate the free end of the sealing door 7. The groove wall of the receiving groove 22 can block the gap between the free end of the sealing door 7 and the inner wall of the customer service port 5 when the sealing door 7 is in the closed state, preventing bank tellers and customers from contacting each other through the gap.
[0025] Specifically, the first contact switch 12 protrudes from the bottom of the long groove 21, thus hiding the first contact switch 12 in the long groove 21 to prevent accidental contact; the second contact switch 15 protrudes from the bottom of the receiving groove 22, thus hiding the second contact switch 15 in the receiving groove 22 to prevent accidental contact.
[0026] Specifically, the data transfer port 3 is equipped with a data transfer basket 23 for temporary data storage. The data transfer basket 23 can slide back and forth between the client port 5 and the teller port 6. When several documents need to be transferred at once, they are easily scattered in the data transfer port 3 and need to be retrieved multiple times. The data transfer basket 23 can gather these documents together, and by pushing and pulling the data transfer basket 23, several documents can be transferred between the client port 5 and the teller port 6 at once, improving the transfer efficiency.
[0027] Specifically, a magnetic snap fastener is provided between the data transfer basket 23 and the client port 5. This magnetic snap fastener is used to stably fix the data transfer basket 23 in the client port 5 to prevent the data transfer basket 23 from being touched and moved when transferring data. A magnetic snap fastener is also provided between the data transfer basket 23 and the teller port 6. This magnetic snap fastener is used to stably fix the data transfer basket 23 in the teller port 6 to prevent the data transfer basket 23 from being touched and moved when transferring data.
[0028] Specifically, the male heads 24 of the two magnetic snap fasteners are respectively set at both ends of the data transfer basket 23, and the female heads 25 of the two magnetic snap fasteners are respectively set on the inner wall of the client port 5 and the inner wall of the teller port 6.
[0029] In operation, the bank teller is positioned inside partition wall 2, and the customer is positioned outside partition wall 2. Partition door 4 is initially closed, and sealing door 7 is initially open. Document transfer basket 23 is located at customer port 5. The customer places the documents to be transferred into document transfer basket 23, then closes the second switch 19, thereby closing sealing door 7. When sealing door 7 closes until its free end presses against the second contact switch 15, the second contact switch 15 closes, the second control circuit of the first two-position five-way dual-electro-controlled solenoid valve 16 is activated, the piston rod of the first double-acting cylinder 8 retracts, partition door 4 is opened, and the bank teller can then reach into document transfer port 3 to pull document transfer basket 23 to teller port 6 and retrieve the documents from document transfer basket 23. After the transaction is completed, the bank teller places the documents into the document transfer basket 23, pushes the document transfer basket 23 to the client port 5, and then closes the first switch 18, thereby closing the partition door 4. When the partition door 4 is closed until its free end presses against the first contact switch 12, the first contact switch 12 is closed, the second control circuit of the second two-position five-way double-electric solenoid valve 17 is connected, the piston rod of the second double-acting cylinder 13 retracts, the sealing door 7 is opened, and the customer can reach into the document transfer port 3 to retrieve the documents.
[0030] The double-acting cylinder, contact switch, two-position five-way dual-electric solenoid valve, switch, emergency stop button and magnetic buckle in the above embodiments are all commercially available parts and belong to the prior art. The connection method of the first control circuit of the two-position five-way dual-electric solenoid valve also belongs to the prior art.
[0031] In the above embodiments, the first linear drive mechanism is a first double-acting cylinder, and the second linear drive mechanism is a second double-acting cylinder. In other embodiments, the first linear drive mechanism can also be a first geared motor, with a gear driven through the shaft of the first geared motor, and a rack that meshes with the gear fixedly mounted on the partition door. The partition door is driven to slide left and right by the forward or reverse rotation of the first geared motor to open or close the partition door. The second linear drive mechanism can also be a second geared motor, with a gear driven through the shaft of the second geared motor, and a rack that meshes with the gear fixedly mounted on the sealing door. The sealing door is driven to slide left and right by the forward or reverse rotation of the second geared motor to open or close the sealing door.
[0032] In the above embodiment, a first switch for closing the partition door is provided on the inner side of the partition wall on the workbench. The first switch is set in the first control circuit of the first two-position five-way dual-electric solenoid valve. A second switch for closing the sealing door is provided on the outer side of the partition wall on the workbench. The second switch is set in the first control circuit of the second two-position five-way dual-electric solenoid valve. This is an optimized technical solution. In other embodiments, the first and second switches may not be provided. Instead, PLC controllers are electrically connected to the first and second two-position five-way dual-electric solenoid valves respectively. The two PLC controllers control the closing of the partition door and the sealing door respectively.
[0033] In the above embodiments, a long groove is provided on the side wall of the material transfer port to accommodate the free end of the partition door; a receiving groove is provided on the worktable to accommodate the free end of the sealing door. This is an optimized technical solution. In other embodiments, the long groove and receiving groove may not be provided.
[0034] In the above embodiments, a data transfer basket is provided in the material transfer port, which is an optimized technical solution. In other embodiments, the data transfer basket may not be provided.
[0035] Finally, it should be noted that the above embodiments are only for illustration and not for limiting the technical solutions of the present invention. Any equivalent substitutions, modifications or partial substitutions that do not depart from the spirit and scope of the present invention should be covered within the scope of protection of the claims of the present invention.
Claims
1. An information exchange system for banking transactions, comprising a workbench with a partition wall erected on it, a data transfer port on the workbench located below the partition wall, characterized in that... The data transfer port is equipped with an openable and closable partition door. The partition door is driven by a first linear drive mechanism and slidably positioned in the data transfer port. The upper end of the partition door extends to the partition wall, and the lower end extends to the inner bottom surface of the data transfer port. When the partition door is closed, it is used to separate the data transfer port into a non-connected customer port and a teller port. The customer port is covered with an openable and closable sealing door. The sealing door is driven by a second linear drive mechanism and slidably positioned in the customer port. When the sealing door is open, the partition door is in a closed state, and when the partition door is open, the sealing door is in a closed state.
2. The information interaction system for handling banking transactions according to claim 1, characterized in that, The first linear drive mechanism is a first double-acting cylinder, which is equipped with an independent first extension circuit and a first retraction circuit. The data transmission port is equipped with a first contact switch that cooperates with the free end of the partition door. The second linear drive mechanism is a second double-acting cylinder, which is equipped with an independent second extension circuit and a second retraction circuit. The client port is equipped with a second contact switch that cooperates with the free end of the sealing door. The first contact switch is connected in series in the second retraction circuit, and the second contact switch is connected in series in the first retraction circuit.
3. The information interaction system for handling banking transactions according to claim 2, characterized in that, The first double-acting cylinder is electrically connected to a first two-position five-way dual-electric solenoid valve. The first extension circuit is the first control circuit of the first two-position five-way dual-electric solenoid valve, and the first retraction circuit is the second control circuit of the first two-position five-way dual-electric solenoid valve. The second double-acting cylinder is electrically connected to a second two-position five-way dual-electric solenoid valve. The second extension circuit is the first control circuit of the second two-position five-way dual-electric solenoid valve, and the second retraction circuit is the second control circuit of the second two-position five-way dual-electric solenoid valve.
4. The information exchange system for handling banking transactions according to claim 3, characterized in that, On the workbench, on the inner side of the partition wall, there is a first switch for closing the partition door. The first switch is set in the first control circuit of the first two-position five-way dual-electro-controlled solenoid valve. On the outer side of the partition wall, there is a second switch for closing the sealing door. The second switch is set in the first control circuit of the second two-position five-way dual-electro-controlled solenoid valve.
5. The information interaction system for handling banking transactions according to claim 4, characterized in that, Emergency stop buttons for use in emergencies are installed on both the inner and outer sides of the partition wall on the workbench.
6. The information exchange system for handling banking transactions according to claim 5, characterized in that, The side wall of the data transmission port is provided with a long groove to accommodate the free end of the partition door; the workbench is provided with a receiving groove to accommodate the free end of the sealing door.
7. The information exchange system for handling banking transactions according to claim 6, characterized in that, The first contact switch protrudes from the bottom of the long groove; the second contact switch protrudes from the bottom of the receiving groove.
8. The information interaction system for handling banking transactions according to claim 7, characterized in that, The data transfer port is equipped with a data transfer basket, which can slide back and forth between the client port and the teller port.
9. The information exchange system for handling banking transactions according to claim 8, characterized in that, A magnetic snap is provided between the data transfer basket and the client port, and a magnetic snap is also provided between the data transfer basket and the teller port.
10. The information exchange system for handling banking transactions according to claim 9, characterized in that, The male ends of the two magnetic snap fasteners are respectively located at both ends of the data transfer basket, and the female ends of the two magnetic snap fasteners are respectively located on the inner wall of the client port and the inner wall of the teller port.