Knowledge base updating method and apparatus, device, and medium
By receiving natural language queries, identifying intent, and generating knowledge update tasks when retrieval fails, these tasks are assigned to responsible parties to update the knowledge base. This solves the problem of untimely knowledge base updates and improves query matching success rate and question-answering quality.
CN122240759APending Publication Date: 2026-06-19SHENZHEN COOCAA NETWORK TECH CO LTD
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- SHENZHEN COOCAA NETWORK TECH CO LTD
- Filing Date
- 2026-01-28
- Publication Date
- 2026-06-19
AI Technical Summary
Technical Problem
The failure to update the existing knowledge base in a timely manner caused the query intent to fail to match, resulting in a decline in the quality of question and answer.
Method used
It receives natural language queries, identifies the query intent, and if the retrieval fails, it generates a knowledge update task, assigns the task to the target responsible object for updating, and stores it in the knowledge base.
Benefits of technology
By dynamically improving the knowledge base, we can increase the success rate of query matching and enhance the quality of question and answer.
✦ Generated by Eureka AI based on patent content.
Smart Images
Figure CN122240759A_ABST
Abstract
This invention relates to the field of natural language processing technology, and more particularly to a knowledge base updating method, apparatus, device, and medium. The method involves receiving a natural language query input by a query subject and obtaining the query intent; retrieving target knowledge content from the knowledge base that matches the query intent; if the retrieval fails, generating a knowledge update task corresponding to the query intent and determining the target responsible object for the knowledge update task; assigning the knowledge update task to the target responsible object, and storing the updated knowledge content returned by the target responsible object after executing the knowledge update task into the knowledge base. This invention enables dynamic improvement and real-time updating of the knowledge base, improving the matching success rate of subsequent queries and enhancing the quality of question answering.
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