Service management method based on home terminal and related equipment
By establishing a correspondence and communication channel between the in-home terminal and the service provider terminal, the problem of uncertainty in service request matching is solved, enabling accurate distribution and stable response of service requests, and improving user experience.
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- HUABO ZHIZAO TECH (SHENZHEN) CO LTD
- Filing Date
- 2026-04-21
- Publication Date
- 2026-07-17
AI Technical Summary
In existing technologies, service request processing methods based on random dispatch or broadcast distribution have uncertainty in matching service requests with specific service entities, resulting in insufficient determinism in service request distribution, instability in service entity response, and continuity in the service process, leading to a poor user experience.
By establishing a correspondence between the in-home terminal identifier and the service provider terminal identifier, the target in-home terminal identifier is parsed to determine the target service provider terminal identifier, and a communication channel is established between the user terminal and the target service provider terminal to push service requests to the target service provider terminal for response.
It improves the accuracy of service request distribution and the stability of service response, realizes continuous management of the service process, and avoids the distribution uncertainty caused by random order assignment.
Smart Images
Figure CN122420147A_ABST