Program and terminal device

Abstract

To construct a system having high convenience to a user who performs consultation regarding a real estate.SOLUTION: A real estate related application AP for selecting stores with which a user performs consultation regarding a real estate, a consultation content, date and time, or the like is installed in a terminal device 3. The real estate related application AP causes the terminal device 3 to execute the steps of: accepting a selection of the consultation content regarding the real estate; acquiring a schedule that can cope with the selected consultation content; presenting the acquired schedule that can cope; and accepting a reservation for the consultation content regarding the real estate including the selection of the schedule from the user.SELECTED DRAWING: Figure 8

Description

[Technical field]

[0001] The present invention relates to a program and a terminal device. [Background technology]

[0002] Regarding the buying and selling of real estate, various systems have been proposed to support real estate transactions by using a computer system to match property information provided by real estate suppliers with the desired conditions of real estate demanders (users) (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2003-85402 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, in general, transactions such as buying and selling real estate often involve large amounts of money. For this reason, users who are considering purchasing real estate want to meet face-to-face with a person in charge at a nearby store and make a thorough decision while consulting with them. However, users cannot know in advance whether they can actually consult with a person in charge about real estate that they desire at that store, and furthermore, whether the person in charge has free time for the consultation, which causes a problem of inconvenience.

[0005] The present invention has been made to solve the above-mentioned problems, and one of its objects is to construct a system that is highly convenient for users seeking consultation regarding real estate. [Means for solving the problem]

[0006] The program of one aspect of the present invention causes a computer to execute the steps of accepting a selection of a consultation content related to real estate, obtaining an available schedule for the selected consultation content, presenting the obtained available schedule to a user, and accepting a reservation for the real estate consultation content, including the schedule selection, from the user. Effect of the Invention

[0007] According to the present invention, it is possible to construct a system that is highly convenient for users seeking advice regarding real estate. [Brief description of the drawings]

[0008] [Figure 1] 1 is a block diagram illustrating a configuration of an information processing system according to an embodiment. [Diagram 2] FIG. 2 is a block diagram illustrating a physical configuration of a server device. [Diagram 3] FIG. 2 is a block diagram illustrating a physical configuration of a terminal device. [Figure 4] 13 is an example of a store selection screen displayed on a terminal device. [Diagram 5] 13 is an example of a consultation area selection screen displayed on a terminal device. [Figure 6] 13 is an example of a date and time selection screen displayed on a terminal device. [Figure 7] 13 is an example of a personal information input screen displayed on a terminal device. [Figure 8] 11 is a sequence chart showing a process flow up to when a user makes a reservation for a real estate consultation. [Figure 9] 11 is a sequence chart showing a process flow up to when a user makes a reservation for a real estate consultation. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. Note that the same elements are given the same reference numerals and duplicated explanations will be omitted.

[0010] [Outline of information processing system] The configuration of an information processing system including a terminal device according to an embodiment will be described with reference to Fig. 1. The information processing system 1 is a system that, for example, centralizes and controls real estate consultation reservations made at each store, and includes a server device 2 and a terminal device 3.

[0011] The server device 2 is, for example, a computer device that manages the schedule of real estate consultations desired by the user, etc. The terminal device 3 is a computer device used by the user who wishes to have a real estate consultation.

[0012] The terminal device 3 may be, for example, a smartphone, a tablet terminal, a notebook PC (Personal Computer), a PC terminal, or other terminal device.

[0013] An application AP (hereinafter, also referred to as a "real estate-related application") for selecting a store for real estate consultation, consultation contents, date and time, etc., is installed on the terminal device 3. The real estate-related application AP may be configured to be installed on the terminal device 3, or may be configured such that some or all of the functions of the real estate-related application AP are provided from the server device 2 or the like via the network N (so-called SaaS (Software as a Service), etc.).

[0014] When a real estate-related application AP is installed on the terminal device 3, it is preferable to exchange data between the terminal device 3 and the server device 2, for example, using a screen displayed on the terminal device 3 by executing the installed application.

[0015] On the other hand, if the real estate-related application AP is not installed on the terminal device 3, it is preferable to exchange data between the terminal device 3 and the server device 2, for example, by using a screen displayed on the terminal device 3 when the terminal device 3 connects to a specific site of the server device 2.

[0016] In this embodiment, a case will be described in which the terminal device 3 is a smartphone and a real estate-related application AP is installed on the terminal device 3, for example.

[0017] The server device 2 and the terminal device 3 are configured to be able to communicate with each other via a network N. The network N may be, for example, a mobile communication network, WiFi (Wireless Fidelity), the Internet, an in-house network, a LAN, a dedicated line, a telephone line, Bluetooth (registered trademark), other communication lines, or a combination thereof, and may be either wired or wireless.

[0018] [Server device configuration] As shown in FIG. 2, the server device 2 includes, as its physical configuration, a processor 21, a communication interface 22, and a storage device 23, for example.

[0019] The processor 21 is, for example, a processor such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit). The processor 21 operates as a control unit 211 that realizes various functions of the server device 2 by executing a program 231 stored in the storage device 23.

[0020] The communication interface 22 functions as a communication unit that connects to the network N and communicates with other devices on the network N.

[0021] The storage device 23 is, for example, a computer-readable recording medium such as a disk drive or a semiconductor memory. The storage device 23 includes a program 231 for implementing various functions of the server device 2 and a database 232 for storing various data used by the program 231.

[0022] The database 232 includes, for example, a store-related database 232a relating to each store, a user-related database 232b relating to users, and the like. The store-related database 232a stores each store's store ID, address, telephone number, store image data, real estate consultation content that the store can handle (hereinafter, consultation area), reservation status of the store's real estate advisor, etc., in association with each other. Each real estate advisor may be set with a consultation area that they can handle (for example, "newly built condominiums") (details will be described later). In this case, the availability of the real estate advisor for each consultation area may be registered in the store-related database 232a. The user-related database 232b stores the user ID, name, age, sex, address, telephone number, email address, etc. of each user in association with each other. In addition, information such as the family structure, annual income, years of service, and hobbies and preferences of each user may be stored.

[0023] [Terminal device configuration] As shown in FIG. 3, the terminal device 3 includes, as its physical configuration, a processor 31, a communication interface 32, a storage device 33, an input device 34, and a display device 35, for example.

[0024] The processor 31 is, for example, a processor such as a CPU, an MPU, etc. The processor 31 executes a program 331 stored in the storage device 33, thereby functioning as a control unit 311 that realizes various functions of the terminal device 3.

[0025] The control unit 311 realizes, for example, a function of displaying various screens on the display device 35, a function of accepting contents inputted on the various screens, a function of exchanging information with the server device 2, and the like, in accordance with instructions from a user who operates the terminal device 3. The various screens will be described later.

[0026] The communication interface 32 functions as a communication unit that connects to the network N and communicates with other devices on the network N.

[0027] The storage device 33 is, for example, a computer-readable recording medium such as a disk drive or a semiconductor memory. The storage device 33 functions as a storage unit that stores a program 331 for implementing various functions of the terminal device 3 and various data used in the program 331. The program 331 includes the above-mentioned real estate-related application AP.

[0028] The input device 34 functions as an input unit that accepts input from a user. As the input device 34, for example, a touch panel, a pen tablet, a keyboard, a mouse, a microphone, etc. can be used.

[0029] The display device 35 functions as a display unit that displays (presents) images, screens, etc. to the user. As the display device 35, for example, an organic EL display, a liquid crystal display, etc. can be used.

[0030] [Screen displayed on terminal device] With reference to the drawings, various screens displayed on the terminal device 3 will be described in the following order in (1) to (4).

[0031] (1) Store selection screen FIG. 4 shows an example of the store selection screen P1. The store selection screen P1 is a screen for the user to select a store where he / she wishes to consult about real estate. If the user wishes to consult about purchasing real estate, he / she may select, for example, the nearest store or a store located in the area where he / she is considering purchasing real estate.

[0032] When a store (here, "Store A") is selected by the user, the terminal device 3 requests the server device 2 for consultation areas that the store selected by the user can handle. As a consultation area, for example, the type of real estate (real estate housing type) being considered for purchase, such as "custom-built home (newly built detached house)" or "newly built condominium," can be set, but the invention is not limited to this. For example, any content related to real estate, such as "home renovation (repair)," "land purchase," "home sale," and "other housing services," can be set as a consultation area.

[0033] (2) Consultation area selection screen FIG. 5 shows an example of the consultation area selection screen P2. The consultation area selection screen P2 is a screen for the user to select the consultation area of ​​the desired real estate. In the example shown in FIG. 5, a plurality of consultation areas are set as selectable consultation areas in store A, such as "custom-built homes (newly built detached houses)", "newly built condominiums", etc. However, depending on the store selected, there may be only one consultation area set, for example, only "custom-built homes (newly built detached houses)". The user operates the terminal device 3 to select the consultation area.

[0034] (3) Date and time selection screen FIG. 6 shows an example of the date and time selection screen P3. The date and time selection screen P3 is a screen for the user to select a desired real estate consultation date and time (schedule). The real estate consultation date and time selectable by the user reflects the reservation status (e.g., available reservation slots indicating the time slots available for reservations) of the real estate advisor of the selected store and consultation area. For example, when "Store A" and "Custom-built home (newly built detached house)" are selected by the user, the available reservation slots of the real estate advisor (person in charge) who can handle consultations on "Custom-built home (newly built detached house)" at "Store A" are displayed as the real estate consultation date and time selectable by the user. After checking the available reservation slots displayed on the screen, the user selects the desired real estate consultation date and time by tapping the available reservation slot for the desired date and time (e.g., "November 26th 11:00~").

[0035] (4) Personal information input screen FIG. 7 shows an example of the personal information input screen P4. The personal information input screen P4 is a screen for inputting the user's personal information. As shown in FIG. 7, an input field for inputting the user's personal information is displayed at the top, and a confirmation field for confirming the reservation details is displayed at the bottom. In the example shown in FIG. 7, "name (katakana)", "telephone number", and "email address" are exemplified as personal information, but other information (e.g., family structure, age, sex, address, occupation, etc.) may be requested to be input. At the bottom of the confirmation field, a reservation completion button B1 for completing the reservation is provided. When the user confirms that the reservation details displayed in the confirmation field are correct, he or she presses the reservation completion button B1 to complete the real estate consultation reservation. When the reservation is completed, a reservation completion screen (not shown) including a message showing an overview of the reservation details (e.g., reservation details, reservation store, reservation date and time, etc.) and a contact point for inquiries regarding the reservation (e.g., telephone number, etc.) is displayed on the terminal device 3. In this embodiment, (2) consultation area selection screen, (3) date and time selection screen, and (4) personal information input screen are displayed as separate screens, but this is not limited to this, and items for selecting consultation area, selecting date and time, and inputting personal information may be displayed on the same screen, or may be displayed in an appropriate combination.

[0036] [Operation of information processing system] Next, an operation of the information processing system 1 in the embodiment will be described. Figures 8 and 9 are sequence charts showing the flow of processing until a user makes a reservation for real estate consultation.

[0037] The user operates the terminal device 3 to launch the real estate-related application AP and log in. After logging in, the control unit 311 of the terminal device 3 displays a store selection screen P1 as shown in FIG. 4 on the display device 35 (step S101). The user checks the store selection screen and selects a store where the user wishes to consult about real estate. When the control unit 311 accepts the selection of any store (step S102), it notifies the server device 2 of the selected store (e.g., "Store A") and requests the server device 2 about the consultation areas that the selected store can handle (step S103).

[0038] When the server device 2 receives the request, it refers to the store-related database 232a and acquires the consultation area that the store selected by the user (target store) can handle. The server device 2 returns consultation area information indicating the acquired consultation area to the terminal device 3 (step S104). When the control unit 311 of the terminal device 3 receives (acquires) the consultation area information from the server device 2 (step S105), it determines based on the acquired consultation area information whether the target store can handle only one (single) consultation area or multiple consultation areas (step S106).

[0039] <When only one consultation area is available> If the control unit 311 determines that the target store only supports a single consultation area (for example, "newly constructed condominium"), it skips steps S107 to S111 and proceeds to step S112. In this case, the control unit 311 receives (acquires) available reservation slot information indicating the available reservation slots of the target store from the server device 2, and displays a date and time selection screen as shown in FIG. 6 on the display device 35 based on the acquired available reservation slot information.

[0040] <When multiple consultation areas can be handled> When the control unit 311 determines that the target store supports a plurality of consultation areas, it displays a consultation area selection screen as shown in FIG. 5 on the display device 35 (step S107).

[0041] After checking the consultation area selection screen, the user selects a consultation area by operating the terminal device 3. When the control unit 311 accepts the selection of any consultation area (step S108), it notifies the server device 2 of the selected consultation area (for example, "custom-built house (newly built detached house)") and requests the server device 2 for available reservation slots for the target store of the selected consultation area (step S109).

[0042] When the server device 2 receives the request, it refers to the store-related database 232a and acquires the available reservation slots of the target store of the consultation area selected by the user. The server device 2 returns the available reservation slot information indicating the acquired available reservation slots to the terminal device 3 (step S110). When the control unit 311 of the terminal device 3 receives (acquires) the available reservation slot information from the server device 2 (step S111), it displays a date and time selection screen as shown in Fig. 6 on the display device 35 based on the acquired available reservation slot information (step S112).

[0043] After checking the date and time selection screen, the user selects a date and time for real estate consultation by operating the terminal device 3. When the control unit 311 accepts the selection of the date and time for real estate consultation desired by the user (step S113), it displays a personal information input screen as shown in Fig. 7 on the display device 35 (step S114).

[0044] After checking the personal information input screen, the user inputs the user's personal information by operating the terminal device 3. After accepting the input of the personal information (step S115), the control unit 311 detects that the reservation completion button B1 has been pressed (step S116), and then generates reservation information including the date and time of the real estate consultation and the user's personal information, and transmits this to the server device 2 (step S117).

[0045] When the server device 2 receives the reservation information, it accesses the store-related database 232a, and incorporates the reservation information into the available reservation slots of the target store of the selected consultation area, and then notifies the terminal device 3 that the reservation has been completed (step S118).

[0046] When the control unit 311 of the terminal device 3 receives a notification from the server device 2 that the reservation has been completed, it displays a reservation completion screen on the display device 35, which includes a message outlining the reservation details and information such as the contact point for inquiries regarding the reservation (step S119), and terminates the processing.

[0047] As described above, according to the information system of this embodiment, when a user selects the store where they would like to have a real estate consultation and the consultation content (consultation area), available reservation slots for real estate advisors who can handle the consultation at the selected store and consultation area are presented. Users can ascertain the available reservation slots for the real estate consultation area they desire before actually visiting the store, thereby improving convenience.

[0048] [Variations] The present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the scope of the present invention. Therefore, the above-described embodiment is merely an example in every respect, and should not be interpreted as being restrictive. For example, the order of each of the above-described processing steps can be arbitrarily changed or executed in parallel as long as no contradiction occurs in the processing content.

[0049] In addition, the programs in the above-described embodiments can be installed or loaded into a computer through various recording media (computer-readable recording media) such as optical disks such as CDs and DVDs, magnetic disks, and semiconductor memories, or by downloading them from a server device (medium) via a communication network, etc.

[0050] In addition, in the present embodiment, a case where a real estate consultation reservation is made using the terminal device 3 on which the real estate-related application AP is installed has been described, but the present invention is not limited to this. If the real estate-related application AP is not installed on the terminal device 3, a real estate consultation reservation similar to that of the present embodiment may be realized by incorporating software having the same functions as the real estate-related application AP into the server device 2. [Explanation of symbols]

[0051] 1...information processing system, 2...server device, 3...terminal device, 21...processor, 22...communication interface, 23...storage device, 231...program, 232...database, 232a...store-related database, 232b...user-related database, 31...processor, 32...communication interface, 33...storage device, 34...input device, 35...display device, 331...program, AP...real estate-related application, P1...store selection screen, P2...consultation area selection screen, P3...date and time selection screen, P4...personal information input screen

Claims

1. On the computer, The steps to select the real estate consultation content, obtaining an available schedule for the selected consultation content; presenting the obtained available schedule to a user; accepting a reservation for the consultation content related to the real estate, including a selection of a schedule, from the user; A program for executing.

2. before accepting a selection of the content of the real estate consultation, causing the computer to execute a step of accepting a selection of a store that will provide the real estate consultation; The program according to claim 1 , wherein the acquiring step acquires a schedule in which a person in charge of the selected store is available.

3. 2. The program according to claim 1, further comprising a step of: after accepting a reservation for the consultation content related to real estate, requesting a server device to register the reservation.

4. The program according to claim 1 , wherein the consultation content relating to the real estate is a type of the house of the real estate.

5. A first reception section that receives a selection of consultation content related to real estate; an acquisition unit that acquires a schedule in which a person in charge can respond to the selected consultation content; a presentation unit that presents the acquired available schedule to a user; a second reception unit that receives a reservation for consultation content related to real estate, including a schedule specification, from the user, the terminal device comprising:

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