Document processing methods, document processing programs

Abstract

To provide a document processing program, an information processing device, and a document processing method that suppress an increase in burden on an assignee in transmitting information with a requester when a review of document information is requested.SOLUTION: A document processing server device 1 includes: document dividing means 101 which divides received document information 111 into predetermined units; and questionnaire generation means 103 which acquires question information 113 on the basis of a received type and standpoint from the question information 113 in which at least one of a question and answer is prepared in advance in association with at least one of the type and standpoint of the document information 111, selects a question from the acquired question information 113 on the basis of a unit of the document information 111, and changes the content of at least one of the question and answer to generate questionnaire information 114.SELECTED DRAWING: Figure 11

Description

[Technical field]

[0001] The present disclosure relates to a document processing program, an information processing device, and a document processing method. [Background technology]

[0002] As a conventional technique, an information processing device that creates a legal document based on the work of multiple people has been proposed (see, for example, Patent Document 1).

[0003] The information processing device disclosed in Patent Document 1 is configured to have a document receiving means for receiving document information from a client and storing it in a memory means so that both the client and the agent can view it, a chat control means for controlling the input and output of conversations between the client and the agent, a comment control means for controlling the input and output of comments made by the client and the agent on portions of the document information, and a display control means for controlling the display of the content of the document information, the content of the conversation, and the comments on one screen.By displaying the content of chats and comments between the client and the agent regarding the document information to both parties, the client and the agent can exchange opinions on a document basis or for a range within a document, and both the client and the agent can edit the document information, making it possible to create legal documents based on the work of multiple people. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 6706637 Summary of the Invention [Problem to be solved by the invention]

[0005] However, according to the information processing device disclosed in the above-mentioned Patent Document 1, although the contents of chats and comments between the client and the agent regarding the document information are displayed to both parties, the agent is required to review the contents of the document information and ask questions to the client, which results in a large burden on the agent in the process of reviewing and revising the document information.

[0006] In view of the above-mentioned conventional techniques, an object of the present disclosure is to provide a document processing program, an information processing device, and a document processing method that are easier to use. [Means for solving the problem]

[0007] In order to achieve the above object, one aspect of the present disclosure provides the following document processing program, information processing device, and document processing method.

[0008] [1] Computer, A document processing program that functions as a questionnaire generation means that acquires question information based on at least one of a received type and position from question information in which at least one of questions and answer contents are prepared in advance in correspondence with at least one of a type and position of document information, divides the received document information into predetermined units, and generates questionnaire information by selecting question information from the acquired question information in correspondence with the unit. [2] a memory configured to store document information in addition to a predetermined instruction; Based on the instructions stored in the memory, acquiring question information based on at least one of the accepted type and position from question information in which at least one of questions and answer contents are prepared in advance in association with at least one of the type and position of document information, dividing the accepted document information into predetermined units, and generating questionnaire information by selecting question information from the acquired question information in association with the units; a processor configured to perform operations for: An information processing device comprising: [3] A document processing method comprising the steps of: acquiring question information based on at least one of the accepted type and position from question information in which at least one of questions and answer contents are prepared in advance in correspondence with at least one of the type and position of document information; dividing the accepted document information into predetermined units; and generating questionnaire information by selecting question information from the acquired question information in correspondence with the units. Effect of the Invention

[0009] According to various embodiments of the present disclosure, it is possible to provide a document processing program, an information processing device, and a document processing method that are easier to use. [Brief description of the drawings]

[0010] [Figure 1] FIG. 1 is a schematic diagram showing an example of a configuration of a document processing system according to an embodiment. [Diagram 2] FIG. 2 is a block diagram showing an example of the configuration of the document processing server device according to the embodiment. [Diagram 3] FIG. 3 is a schematic diagram showing an example of the configuration of document information. [Figure 4] FIG. 4 is a schematic diagram showing an example of the configuration of unit information. [Diagram 5] FIG. 5 is a schematic diagram showing an example of the configuration of question information. [Figure 6] FIG. 6 is a schematic diagram showing an example of the configuration of the questionnaire information and the response information. [Figure 7] FIG. 7 is a schematic diagram showing an example of a screen displayed on the display unit of the terminal when accepting the type and position. [Figure 8] FIG. 8 is a schematic diagram for explaining the questionnaire generating operation. [Figure 9] FIG. 9 is a schematic diagram showing an example of a screen displayed on the display unit of the terminal based on the survey information. [Figure 10] FIG. 10 is a schematic diagram showing an example of a screen displayed on the display unit of the terminal based on the response information. [Figure 11]FIG. 11 is a flowchart showing an example of the operation of the document processing server device 1. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] [Embodiment Mode] (Document Processing System Configuration) FIG. 1 is a schematic diagram showing an example of a configuration of a document processing system according to an embodiment.

[0012] This document processing system 5 is configured by connecting a document processing server device 1, a terminal 2, and a terminal 3 via a network 4 so that they can communicate with each other. The terminal 2 is operated by a user 20 (who, as an example, belongs to the sales department) who wishes to manage documents, create documents, check document contents, and / or review documents, and the terminal 3 is operated by a user 30 (who, as an example, belongs to the legal department) who is requested to check document contents and / or review documents, but is not limited to this. The user 20 of the terminal 2 and the user 30 of the terminal 3 handle, for example, contracts as document information and check the contents of the contracts, and mainly use the document processing system 5 to manage document information created by one or both of the users 20 and 30 and to review the document information.

[0013] The document processing server device 1 is a server-type information processing device that operates in response to requests from the terminals 2 and 3, and includes electronic components such as a CPU (Central Processing Unit) having functions for processing information within its main body, an HDD (Hard Disk Drive), and a flash memory. Note that the document processing server device 1 does not necessarily need to be configured as a single information processing device, and may be a device in which multiple information processing devices operate in cooperation with each other, or a device that operates using any cloud service. Furthermore, the functions of the document processing server device 1 may be realized within the terminals 2 and / or 3.

[0014] The terminal 2 and the terminal 3 are information processing devices such as PCs (Personal Computers) and tablet terminals, and include electronic components such as a CPU having a function for processing information within the main body, a flash memory, and the like.

[0015] The network 4 is a communication network capable of high-speed communication, and is, for example, a wired or wireless communication network such as the Internet, an intranet, or a LAN (Local Area Network).

[0016] In the above configuration, the documents processed by the document processing server device 1 are legal documents such as contracts, and the user 20 is a person who is not a legal expert but needs to create a contract (a person who belongs to the sales department and needs to enter into a contract with an external party), and the user 30 is a person who deals with the law and has knowledge of creating contracts (a person who belongs to the legal department and manages the sales department's contracts).The following embodiment will be explained using these examples, but is not limited to these.

[0017] In basic operation, document information is uploaded to the document processing server device 1 from the terminal 2 or 3 based on the operation of the user 20 or 30, and then the document information is managed in the document processing server device 1. The user 20 accesses the document processing server device 1 from the terminal 2 to request the user 30 to confirm, examine, correct, propose, etc. (review) the contents of the document information, but in order to reduce the burden of the user 30's confirmation work on the user 20 or to support the user 30's work of examination, correction, proposal, etc., the document processing server device 1 generates a questionnaire for the user 20 based on the contents, type, position, etc. of the document information before the review request, has the user 20 answer it, and transmits the questionnaire and the answer content to the user 30 to request a review. An embodiment will be described below.

[0018] Although the terminal 2 and the terminal 3 are illustrated as being singular, a plurality of terminals may be connected to the network 4, and similarly, these may be operated by a plurality of users.

[0019] (Configuration of document processing server device) FIG. 2 is a block diagram showing an example of the configuration of the document processing server device 1 according to the embodiment.

[0020] The document processing server device 1 is equipped with a control unit 10 which is composed of a CPU and the like and controls each part and executes various programs, a memory unit 11 which is composed of a storage medium such as a flash memory and stores information, and a communication unit 12 which functions as a communication interface for communicating with the outside via a network 4.

[0021] The control unit 10 is composed of a processor such as a CPU, and is electrically connected to a storage unit 11 composed of a memory, and a communication unit 12 functioning as a communication interface. The control unit 10 executes a document processing program 110 described later, thereby functioning as a document receiving means 100, a document dividing means 101, a type receiving means 102, a questionnaire generating means 103, an answer receiving means 104, a review request means 105, an output control means 106, and the like.

[0022] The document receiving means 100 receives, for example, a contract as document information 111 from the terminal 2 or the terminal 3, and stores it in the storage unit 11. The document information 111 may be image information such as a PDF in which text is laid out, or may be information such as a text file or Word file that contains text data. If the document information 111 is information other than text, the document receiving means 100 performs OCR (Optical Character Recognition) or the like to convert it into text.

[0023] The document division means 101 divides the document information 111 into each component of the contract, such as the title, preface, and article units, and stores them in the memory unit 11 as unit information 112. Note that the article units are not limited to articles, but may be clauses and items, or a group of multiple articles, clauses, and items that have a coherent meaning. They may also be clauses and items that have a coherent meaning across different articles and clauses. Note that in the following, articles may be referred to as "clauses."

[0024] For example, when a user 20 requests a user 30 to review a contract, the type receiving means 102 receives input of the type of the contract of the document information 111 to be reviewed and its position in the type from the terminal 2. Note that it is also possible to receive either the type or the position, rather than both.

[0025] The questionnaire generation means 103 selects a corresponding question set from the question information 113 based on the type and position (if either one is accepted, only one of the information) accepted by the type acceptance means 102, and edits the question set based on the contents of the document information 111 to be reviewed, to generate questionnaire information 114. The generated questionnaire information 114 is output by the output control means 106 and displayed on the display unit of the terminal 2.

[0026] The answer receiving means 104 receives answers from the user 20 to the questionnaire information 114 displayed on the display unit of the terminal 2 , and stores the answers as answer information 115 in the storage unit 11 .

[0027] The review request means 105 displays the document information 111 to be reviewed together with the response information 115 on the display unit of the terminal 3 via the output control means 106, and requests the user 30 to review it.

[0028] The output control means 106 outputs the document information 111, the unit information 112, the question information 113, the questionnaire information 114 and the answer information 115 in the storage unit 11, as well as the output results of each of the means 100-105, to the terminals 2 and 3 in a predetermined manner, and the output information is displayed on the display units of the terminals 2 and 3. The display method will be described in detail later.

[0029] The storage unit 11 is composed of a memory such as a flash memory, and is electrically connected to the control unit 10 composed of a processor, etc., and the communication unit 12 functioning as a communication interface. The storage unit 11 stores a document processing program 110 that causes the control unit 10 to operate as each of the above-mentioned means 100-106, document information 111, unit information 112, question information 113, questionnaire information 114, answer information 115, etc.

[0030] FIG. 3 is a schematic diagram showing an example of the configuration of the document information 111. As shown in FIG.

[0031] The document information 111a is, for example, a contract, which includes the contents of an agreement concluded between the parties, and generally includes a contract title, a preamble, and contract clauses.

[0032] FIG. 4 is a schematic diagram showing an example of the configuration of the unit information 112. As shown in FIG.

[0033] The unit information 112a includes the contract title 112a t and Preface 112a p and articles 112a1, 112a2, 112a3, 112a4....

[0034] FIG. 5 is a schematic diagram showing an example of the configuration of the question information 113. As shown in FIG.

[0035] The question information 113a includes a type / position indicating the type and position of the contract, a question ID for identifying the question, a question statement indicating the content of the question, an answer type indicating the type when accepting an answer to the question statement, and a question type indicating the type when displaying the question. The questions are organized as a question set (question IDs "Q001", "Q002", "Q003", "Q004", ...) for each type / position.

[0036] The above answer types include, by way of example, "free text" which accepts free input of text as an answer, "all are true / cannot say for certain that all are true" which accepts a choice of either "all are true" or "cannot say for certain that all are true" as an answer, and "yes / no" which accepts a choice of either "yes" or "no" as an answer, but other answer contents may also be set.

[0037] The question types include, for example, "prefill", in which the relevant content is extracted from the unit information 112 and entered in advance into the answer field, "triage", which is a question that is not selected when the question is not necessary according to the content of the unit information 112, and "reference", in which the content corresponding to the question is extracted from the unit information 112 and referenced. Details will be described with reference to FIG. 9.

[0038] FIG. 6 is a schematic diagram showing an example of the configuration of the questionnaire information 114 and the response information 115. As shown in FIG.

[0039] The survey information 114a has a question number for identifying the question, the article number of the article to which the question corresponds, and a question ID corresponding to the question ID of the question information 113, and the answer information 115a has an answer content corresponding to the survey information 114a.

[0040] (Operation of document processing system) Next, the operation of the embodiment will be explained by dividing it into (1) basic operation, (2) questionnaire generation operation, and (3) review request operation. In the following, the operation will be explained with terminal 2 as the operation target, but if the operation is similar even when terminal 3 is used instead, the explanation will be omitted.

[0041] (1) Basic operation First, the user 20 operates the terminal 2 to log in to a service provided by the document processing server device 1. Upon receiving input of information such as a user ID and password from the user 20, the terminal 2 transmits an authentication request together with the information to the document processing server device 1.

[0042] When the document processing server device 1 receives an authentication request together with information such as a user ID and password from the terminal 2, it refers to user information (not shown) including a pre-registered user ID, password, etc., and authenticates the user.

[0043] Next, when the user 20 has completed logging in to the service, the user operates the terminal 2 to upload the contract document information and the changed document information to the document processing server device 1. The terminal 2 uploads the document information to the document processing server device 1.

[0044] (2) Questionnaire generation operation FIG. 11 is a flowchart showing an example of the operation of the document processing server device 1.

[0045] The document receiving means 100 of the document processing server device 1 receives document information 111 corresponding to the original contract or the change memorandum from the terminal 2 operated by the user, and stores it in the storage unit 11 (S1).

[0046] Next, the document division means 101 of the document processing server device 1 divides the document information 111 into each component of the contract to obtain unit information 112 (S2). As an example, the document information 111 is text data or data created using a word processing software, but may also be image information such as a scanned contract and a PDF (Portable Document Format) file. In the case of scanned data, the document division means 101 first converts the document information 111 into text using a method such as an OCR (Optical Character Reader). Next, the document division means 101 divides the text information into contract title, preface, article unit, paragraph unit, etc. Note that the document division means 101 may further divide the target document information 111 into issue units, and obtain unit information 112 using units suitable for the structure of the document information 111. Note that the above division is performed using techniques such as machine learning and regular expressions.

[0047] Next, user 20 operates terminal 2 to request a review of the contract from user 30. Terminal 2 requests the start of the review request.

[0048] Next, the type receiving means 102 of the document processing server device 1 displays the screen shown below on the display unit of the terminal 2 via the output control means 106 in order to receive input from the terminal 2 of the contract type of the document information 111 to be reviewed and its position within that type.

[0049] FIG. 7 is a schematic diagram showing an example of a screen displayed on the display unit of the terminal 2 when accepting the type and position.

[0050] The screen 102a has a contract display field 102a1 in which the contents of the document information 111 are displayed, a type selection field 102a2 in which the selection of the contract type is accepted, a position selection field 102a3 in which the selection of the position regarding the contract is accepted, and a request button 102a4 in which the request work is started.

[0051] As an example, the user 20 selects "Confidentiality Agreement" from the candidates displayed in the type selection field 102a2, and "Recipient" from the candidates displayed in the position selection field 102a3.

[0052] The type receiving means 102 of the document processing server device 1 receives input of the contract type "non-disclosure agreement" of the document information 111 to be reviewed and the position of "recipient" in the type from the terminal 2 (S3).

[0053] FIG. 8 is a schematic diagram for explaining the questionnaire generating operation.

[0054] Next, as shown in FIG. 8, the questionnaire generation means 103 selects a corresponding question set 113a1 from question information 113 including a plurality of question sets using the type and position 102b received by the type reception means 102 as input (S4), and generates questionnaire information 114 by associating each question in the question set 113a1 with the contents of the document information 111 to be reviewed that has been divided into clauses by the document division means 101 (S5).

[0055] The correspondence is performed by the questionnaire generation means 103, for example, by learning from pre-prepared teacher data in which questions are labeled for each content of each clause, generating a learning model, and using the learning model. As a result of the correspondence, the order of the questions is rearranged according to the clause, and there may be some questions that cannot be matched.

[0056] The generated questionnaire information 114 is displayed on the display unit of the terminal 2 by the output control means 106 as shown in FIG. 9 (S6).

[0057] FIG. 9 is a schematic diagram showing an example of a screen displayed on the display unit of terminal 2 based on survey information 114. As shown in FIG.

[0058] Screen 104a has contract display section 104a1 in which the contents of document information 111 are displayed, questions 104a2, 104a4, 104a6, and answer sections 104a3, 104a5, 104a7.

[0059] Since the answer type of the question 104a2 is "free text" in the question information 113a shown in FIG. 5, a free text field is prepared as the answer field 104a3.

[0060] In addition, the question 104a4 has an answer type of "free text" and a question type of "prefill" in the question information 113a shown in FIG. 5, so a free text field is provided as the answer field 104a5, and the extracted prefill portion 104a 11 The text is input (prefilled) in advance. The extraction operation is performed, for example, by learning from prepared teacher data in which parts that can be answers to questions for the contents of each clause are labeled for each contract type, and using a learning model as the learning result, but of course the extraction operation may be performed by other methods.

[0061] In addition, the question 104a6 has an answer type of "Yes / No" in the question information 113a shown in FIG. 5, and is a question type of "Reference." Therefore, selection buttons of "Yes" and "No" are provided in the answer field 104a7, and the reference portion 104a, which is the content corresponding to the question, is displayed. 12 The referencing operation is performed, for example, by learning from pre-prepared teacher data in which the parts related to the questions are labeled for the contents of each clause for each contract type, and using a learning model as the learning result, but of course the referencing operation may be performed by other methods.

[0062] 5, the hidden question 104b is not displayed on the screen 104a because it is determined that no question is necessary based on the content of the unit information 112. This determination is made, for example, by learning from pre-prepared teacher data or the like in which, for each contract document type, parts determined as not requiring a question for the content of each clause are labeled, and using a learning model as the learning result, but of course the determination may be made by other methods.

[0063] In the above description, the screen 104a has been described in which the question type for each question is set to either "prefill," "reference," or "triage," but more than one of "prefill," "reference," and "triage" may be set. For example, "prefill" and "triage" may be set as question types for a question, or "prefill" and "reference" may be set as question types for a question.

[0064] In addition, in the above example, "Question 3" is not displayed as hidden question 104b on screen 104a. However, a list of questions that have been hidden as a result of the question type "triage" may be displayed on screen 104a (or a link for transition may be provided on screen 104a).

[0065] The user 20 checks the contents of the screen 104a of the display unit of the terminal 2, and operates the operation unit to input information into the answer fields 104a3, 104a5, and 104a7.

[0066] The terminal 2 transmits the information entered in the response fields 104a3, 104a5, and 104a7 to the document processing server device 1 to request a review.

[0067] The answer receiving means 104 receives answers from the user 20 to the questionnaire information 114 displayed on the display unit of the terminal 2 (S7), and stores them in the storage unit 11 as answer information 115.

[0068] (3) Review request action Next, the review request means 105 generates review request information from the document information 111 to be reviewed and the response information 115, and displays a screen (105a) on the display unit of the terminal 3 via the output control means 106, as shown in Figure 10 below, to request a review from the user 30 (S8).

[0069] FIG. 10 is a schematic diagram showing an example of a screen displayed on the display unit of terminal 2 based on answer information 115. As shown in FIG.

[0070] The screen 105a has a contract display field 105a1 in which the contents of the document information 111 are displayed, a request content display field 105a2 in which the request content such as the requester, the date of the request, the request message, the contract type, the position, etc. are displayed, and a response display field 105a3 in which the contents of the questionnaire information 114 and the response information 115 thereto are displayed.

[0071] The user 30 checks the contents of the request content display field 105a2 and the answer display field 105a3 on the screen 105a displayed on the display unit of the terminal 3, reviews and edits the contents of the request content display field 105a2 based on these contents, and then sends a reply to the user 20.

[0072] (Effects of the embodiment) According to the embodiment described above, a question set is selected from question information 113 according to the type and position of document information 111, and questionnaire information 114 is generated by associating document information 111 with unit information 112 obtained by dividing document information 111 into units such as articles, paragraphs, and subsections, and is presented to user 20, the requester of the review. User 30, the review recipient, is then asked to review document information 111 together with answer information 115, which is user 20's answer to the questionnaire information 114. This prevents an increase in the burden on the agent in communicating with the requester when reviewing document information 111.

[0073] In addition, question types such as "prefill," "triage," and "reference" are set in the question information 113, and when generating the questionnaire information 114, the answer content is input in advance (prefill), unnecessary questions are not presented (triage), and the content indicated by the question is indicated (reference), thereby preventing an increase in the number of steps required for the requester, user 20, to answer the question.

[0074] [Other embodiments] The present invention is not limited to the above-described embodiment, and various modifications are possible without departing from the spirit of the present invention.

[0075] For example, the document information 111 is not limited to a contract, and may be a legal document or a document in a field other than law, such as an instruction manual, as long as the document content needs to be reviewed, and the present invention is similarly applicable to the document information 111. Furthermore, the components are not limited to clauses, paragraphs, and items, and may be words, characters, and symbols, or may be paragraphs and sentences. The present invention may be implemented without dividing the document into components. Furthermore, the language of the document information 111 is not limited to Japanese or English, and may be applicable to other languages ​​as long as the language can form a sentence from which information can be extracted.

[0076] In the above embodiment, the document processing server device 1 functions as an information processing device. However, the present invention is not limited to this. The processes executed by the document processing server device 1 and the information stored therein may be distributed to other server devices and function as an information processing device as a whole. Furthermore, the terminal 2 or the terminal 3 may function as an information processing device and execute each process.

[0077] In addition, in the above embodiment, the division unit of document information is mainly set to article unit and questions are associated with each article unit, but the division unit may be set to paragraph unit, issue unit, or a combination of article unit, paragraph unit, and issue unit and questions may be associated with each other.

[0078] In the above embodiment, the questionnaire information 114 and answer information 115 are output to terminal 2 and terminal 3, respectively, via the communication unit of document processing server device 1, and the questionnaire information 114 and answer information 115 are displayed on the display units of terminal 2 and terminal 3. However, any method may be used as long as the contents of questionnaire information 114 and answer information 115 are notified to the user by any method. In addition, when terminal 2 or terminal 3 functions as a document processing device, the information may be output to an external display, or may be directly output to a display unit provided in the terminal 2 or terminal 3.

[0079] In the above embodiment, the type receiving means 102 receives the type and position of the document information 111 as input from the terminal 2, and the questionnaire generating means 104 generates the questionnaire information 114. The type and position are received, for example, by the user selecting a specific type and position at the terminal 2, but this is not the only way. For example, when the document information 111 is input at the terminal 2, the document processing server device 1 or the terminal 2 may analyze the document information 111, and the type and position may be determined based on the results, and the type receiving means 102 may receive the determined type and position.

[0080] In the above embodiment, the functions of the means 100-106 of the control unit 10 are realized by a program, but all or part of the means may be realized by hardware such as ASIC. Also, the program used in the above embodiment may be stored in a recording medium such as a CD-ROM and provided. Also, the steps described in the above embodiment may be replaced, deleted, added, etc., without changing the gist of the present invention.

[0081] <Additional Notes> In addition, the following supplementary notes are disclosed regarding the above embodiment. (1) A computer A document processing program that functions as a questionnaire generation means that acquires question information based on at least one of a received type and position from question information in which at least one of questions and answer contents are prepared in advance in correspondence with at least one of a type and position of document information, divides the received document information into predetermined units, and generates questionnaire information by selecting question information from the acquired question information in correspondence with the unit. (2) The document processing program according to (1), wherein the questionnaire generation means makes it possible to input in advance the content of the answer to the question information from the content of the unit. (3) The document processing program according to (1) or (2), wherein the questionnaire generation means refers to information corresponding to the content of the question in the question information from the content of the unit and presents the information, thereby making it possible to change the content of the question. (4) The document processing program according to any one of (1) to (3), wherein the questionnaire generation means makes it possible to avoid presenting questions of the question information based on the content of the unit. (5) A document processing program according to any one of (2) to (4), wherein the questionnaire generation means determines, based on a question type predetermined for the question information, whether to pre-enter the content of the answer to the question information, change the content of the question of the question information, or not present the question of the question information. (6) a response receiving means for receiving response information to the survey information generated by the survey generating means; The document processing program according to any one of (1) to (5), further functioning as a review requesting means for making a request for review of the document information based on the document information, the questionnaire information, and the response information. (7) The document processing program according to any one of (1) to (6), wherein the computer is communicatively connected to one or more terminals via a network. (8) The document processing program according to any one of (1) to (6), wherein the computer is connected to one or more terminals via a wireless communication network. (9) a memory configured to store document information in addition to predetermined instructions; Based on the instructions stored in the memory, acquiring question information based on at least one of the accepted type and position from question information in which at least one of questions and answer contents are prepared in advance in association with at least one of the type and position of document information, dividing the accepted document information into predetermined units, and generating questionnaire information by selecting question information from the acquired question information in association with the units; a processor configured to perform operations for: An information processing device comprising: (10) A document processing method comprising the steps of: acquiring question information based on at least one of a received type and position from question information in which at least one of questions and answer contents are prepared in advance in correspondence with at least one of a type and position of document information; dividing the received document information into predetermined units; and generating questionnaire information by selecting question information from the acquired question information in correspondence with the units. [Industrial Applicability]

[0082] A document processing program, an information processing device, and a document processing method are provided that suppress an increase in the burden on a recipient in communicating information with a client when a review of document information is requested. [Explanation of symbols]

[0083] 1: Document processing server device 2: Terminal 3: Terminal 4: Network 5: Document processing system 10: Control section 11: Storage section 12: Communications Department 20: User 30: User 100: Document reception means 101: Document division method 102: Type of reception method 103: Survey generation method 104: Response reception method 105: Review request methods 106: Output control means 110: Word processing program 111: Document information 112: Unit information 113: Question information 114: Survey information 115: Answer information

Claims

1. Computers The document information, the type of said document information, the position of the person requesting the review of said document information, and the request to initiate the review of said document information are received. The terminal of the person requesting the review displays questionnaire information on the terminal, which associates multiple questions corresponding to at least one of the aforementioned types and positions with the content of the document information. Based on the operation from the terminal of the person requesting the review, the system receives the answers to the multiple questions included in the survey information, and the request message. A review request information is generated by associating the aforementioned document information, the aforementioned request message, and the aforementioned response information to the aforementioned questionnaire information. The generated review request information is displayed on the terminal of the person in charge of the review. Document processing methods.

2. Computers The reviewer receives the edited review request information, which has been modified by the operator's terminal. The edited review request information is displayed on the terminal of the person who requested the review. The document processing method according to claim 1.

3. On the computer, Document information, the type of said document information, the position of the person requesting the review of said document information, the request to initiate a review of said document information, and the procedure for receiving such information. A procedure for displaying questionnaire information on the terminal of the person requesting the review, which associates multiple questions corresponding to at least one of the aforementioned types and positions with the content of the document information, A procedure for receiving the answers to the multiple questions included in the survey information, along with a request message, based on the operation performed by the terminal of the person requesting the review, A procedure for generating review request information that associates the aforementioned document information, the aforementioned request message, and the aforementioned response information to the aforementioned questionnaire information, The procedure for displaying the generated review request information on the reviewer's terminal, A document processing program to be executed.

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