Reservation management system, reservation management program, and reservation management subsystem

Abstract

To provide a reservation management system and reservation management program, which enable improvement in rental space operating efficiency by providing reservation opportunities according to reservation actions on the user side.SOLUTION: A reservation management system 1 is provided, comprising a reservation slot modification processing unit 22 configured to divide a rental space into multiple rental spaces when the rental space is not reserved by a date that is a preset number of days before a date of use, and accept reservations by setting each of the divided rental spaces as an individual reservation slot.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to a reservation management system, a reservation management program, and a reservation management subsystem for a rental space. [Background technology]

[0002] Conventionally, there have been proposed reservation systems for rental spaces that rent out rental spaces such as conference rooms, accommodation facilities, etc. For example, Patent Documents 1 and 2 propose a system for efficiently renting out a rental conference room by allocating and reserving a space corresponding to the number of users.

[0003] Furthermore, as disclosed in Patent Documents 3 and 4, it has been proposed for accommodation facilities to set discount rates that increase the discount rate from the regular rate as the date of occupancy approaches in order to reduce vacancy rates as much as possible. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 6721197 [Patent Document 2] Patent Publication No. 2023-84888 [Patent Document 3] JP2002-109337A [Patent Document 4] Patent Publication No. 2019-16035 Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the former reservation system, the reserved space is divided according to the number of users, so there is a risk that the reserved space will be left partially used and cannot be used effectively. Also, in the latter reservation system, even if the vacancy rate can be reduced by discounting the room rate, there is a problem that sales will decrease.

[0006] An object of the present invention is to provide a reservation management system and a reservation management program that can improve the operational efficiency of rental spaces by providing reservation opportunities that correspond to the reservation actions of users. [Means for solving the problem]

[0007] The reservation management system of the present invention is a reservation management system that accepts reservations for the use of a rental space via a network, and is characterized in that if the rental space is not reserved by a date with a preset number of days until the date of use, the reservation management system is equipped with a reservation slot change processing unit that divides the rental space into multiple spaces and sets each divided rental space as an individual reservation slot and accepts reservations.

[0008] In addition, the reservation management system of the present invention is a reservation management system that accepts reservations for the use of multiple rental spaces of different sizes via a network for a facility having the multiple rental spaces, and is characterized in that this reservation management system is equipped with a reservation slot change processing unit that, if a larger rental space among the multiple rental spaces has not been reserved and a smaller rental space for the date of use has been reserved after a date on which the number of days until the date of use is preset, divides the larger rental space into multiple spaces and sets each divided rental space as an individual reservation slot and accepts reservations for the divided rental spaces.

[0009] Furthermore, in such a reservation management system of the present invention, a usage fee is set that corresponds to at least the size of the rental space, and the reservation slot change processing unit accepts reservations by setting a new usage fee that corresponds to the size of each divided rental space.

[0010] Furthermore, the reservation slot change processing unit in such a reservation management system of the present invention is characterized in that it divides a rental space into multiple parts, sets each divided rental space as an individual reservation slot, and stops accepting reservations for the reservation slots of the original divided rental space.

[0011] Furthermore, the reservation slot change processing unit in the reservation management system of the present invention is characterized in that it divides the rental space into multiple parts based on the usage time slots on the usage day, and sets each divided rental space as an individual reservation slot.

[0012] Furthermore, the reservation frame change processing unit in the reservation management system of the present invention divides the rental space into a plurality of spaces, sets each divided rental space as an individual reservation frame, and sets a new rental space management code to each rental space set as an individual reservation frame.

[0013] The reservation management program of the present invention is characterized in that it causes a computer that accepts reservations for the use of a rental space via a network to function in such a way that, if the rental space is not reserved by a date with a preset number of days until the date of use, the rental space is divided into a plurality of spaces, and each divided rental space is set as an individual reservation slot, thereby setting a reservation slot for accepting reservations.

[0014] In addition, the reservation management program of the present invention is characterized in that, for a facility having multiple rental spaces of different sizes, a computer that accepts reservations for the use of the rental spaces via a network is caused to function in such a way that, if a larger rental space among the multiple rental spaces has not been reserved and a smaller rental space has been reserved for the date of use after a date on which the number of days until the date of use is preset, the larger rental space is divided into multiple spaces, and each of the divided rental spaces is set as an individual reservation slot, thereby setting up reservation slots for accepting reservations.

[0015] The reservation management subsystem of the present invention is a reservation management subsystem that acquires reservation management information from a main reservation management system that accepts reservations for the use of rental space via a network, and manages reservations for the rental space that accepts reservations for the use of the rental space via a network based on the acquired reservation management information.This reservation management subsystem is characterized in that if the rental space is not reserved by the date whose number of days until the date of use is preset by the main reservation management system, it cancels the reservation for the rental space in the main reservation management system, receives the reservation information from the main reservation management system, divides the received rental space into multiple parts, and sets each divided rental space as an individual reservation slot to accept reservations. Effect of the Invention

[0016] The inventors of the present invention found that in rental conference rooms and event spaces, large conferences and events that require a large space tend to be reserved relatively early because the conference or event is planned relatively early, and if the reservation is not made until close to the date of use, it is often not used, and conversely, rental conference rooms and event spaces, which are relatively small, are often reserved even close to the date of use. Therefore, focusing on this situation, the present invention provides a reservation management system that can divide (subdivide) a large space into multiple spaces and rent them out when a large space is not reserved even when the date of use is approaching, thereby improving the reservation rate.

[0017] Furthermore, in the present invention, even if the large space becomes available near the date of use, if the small space is also available, there is no need to divide (subdivide) the large space into multiple spaces to rent out.In such a case, by providing a reservation management system that continues to rent out the large space until the small spaces become available, it is possible to improve the flexibility of reservations, as the large space may be reserved due to sudden demand. [Brief description of the drawings]

[0018] [Figure 1] 1 is a system configuration diagram to which a reservation management system of the present invention is applied. [Diagram 2] FIG. 1 is a configuration diagram of a reservation management system according to an embodiment of the present invention. [Diagram 3] 4 shows a reservation processing flow of the reservation management system of the present invention. [Figure 4] 1 is an embodiment of a process flow for changing a reservation slot in the reservation management system of the present invention. [Diagram 5] 13 is another embodiment of the process flow for changing a reservation slot in the reservation management system of the present invention. [Figure 6] FIG. 5 is an explanatory diagram of the operation of the reservation frame change processing flow in the reservation management system of the present invention shown in FIG. 4. [Figure 7] FIG. 6 is an explanatory diagram of the operation of the reservation frame change processing flow in the reservation management system of the present invention shown in FIG. 5. [Figure 8] FIG. 1 is a system configuration diagram to which a reservation management subsystem of the present invention is applied. [Figure 9] FIG. 2 is a block diagram of a reservation management subsystem according to an embodiment of the present invention. [Figure 10] 1 is an embodiment of a process flow for changing reservation slots in the reservation management system of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0019] Fig. 1 is a system configuration diagram to which the reservation management system of the present invention is applied. The reservation management system 1 is composed of, for example, a cloud-based server and is connected to the Internet 3, which is a network. In addition, a smartphone 2 owned by a user and a terminal device such as a personal computer (not shown) are connected to the Internet 3, and as a result, the reservation management system 1 and the smartphone 2 are connected to each other via the Internet 3, which is a network. A user can use the terminal device 2 to access a reservation screen of the reservation management system 1 via the Internet 3 and make a reservation for a rental space.

[0020] Fig. 2 shows an embodiment of the system configuration diagram of the reservation management system 1 shown in Fig. 1. As described above, this reservation management system 1 is configured from a cloud-based server. This reservation management system is configured from a control means 20 that performs processing based on a program, and a storage means 30 that stores information necessary for processing.

[0021] The control means 20 is composed of a reservation management unit (program) 21 and a reservation slot change processing unit (program) 22 as parts related to the present invention, and is also provided with a communication unit 23 that allows a user to access the reservation slot change processing unit (program) 22 via the Internet (3 in FIG. 1) constituting a network, via his or her own smartphone (1 in FIG. 1) or the like. The processing of the reservation management unit (program) 21 and the reservation slot change processing unit (program) 22 will be described in the process flow described later.

[0022] The storage means 30 is composed of a facility information storage section 31 which stores information necessary for managing reservations of the rental space of the present invention, and a reservation information storage section 32 which stores reservation information.

[0023] The facility information storage unit 31 stores facility information for the rental spaces to be reserved (such as the address and size of each rental space, its intended use such as a conference room or party, and an image of the facility), reservation slot number information corresponding to the number of rental spaces in the facility, usage fee information corresponding to each reservation slot, reservation slot change date information which sets how many days before the date of use the number of reservation slots used in the present invention (described in detail later) will be changed, and user information such as the ID, password, and credit information of users who will use the facility that have been registered in advance.

[0024] The reservation information storage unit 32 stores reserved information and unreserved information for each usage frame for each usage date and / or usage time slot, with the information being classified.

[0025] Rental spaces include, but are not limited to, rental conference rooms, event venues, one-room apartments available for day use, rental salons, rental spaces in ordinary homes, outdoor exercise facilities, and the like, as long as they are rental spaces.

[0026] Next, the rental space reservation process by a user in the reservation management system 1 shown in Fig. 2 will be described with reference to the reservation process flow shown in Fig. 3. This reservation process flow is performed by the program operation of the reservation management unit 21 in Fig. 2.

[0027] When a user accesses the reservation management system (1 in FIG. 1) using a terminal device such as his / her own smartphone (2 in FIG. 1), the user is authenticated (login process). This login process is performed based on the user information stored in the facility information storage unit 31 of the reservation management system 1 (ST11).

[0028] If the login is successful, and there are multiple rental space facilities managed by this reservation management system 1 (Figure 2), a request as to which facility the user wishes to make a reservation for is sent from a terminal device such as a smartphone (2 in Figure 1) (ST12), and information about the requested facility, such as the rental space address, reservation slots by size, facility information in preview photos, usage fee information, and reservation status (unreserved information), is sent from the reservation management system 1 to the user's smartphone 2 (ST13).

[0029] The user refers to the information sent, selects the required reservation slot (which rental space) and the date of use, and sends it to the reservation management system (ST14). When making a reservation, it is possible to make a reservation not only by the date of use, but also by the time period of use if reservations are accepted by the hour. In this case, the reservation status will be managed by the time period of use.

[0030] The reservation management system that receives this information stores this reservation information in the reserved information in the reservation information memory 32 of the reservation management system 1 (ST15), and also deletes it from the unreserved information to complete the reservation (ST16), and notifies the user of the completion of the reservation including the reservation number required by the user when using the rental space and electronic unlocking information for entering the rental space (ST17), thereby completing the reservation process.

[0031] Next, an embodiment of the reservation slot change processing flow in the reservation management system of the present invention will be described with reference to Fig. 4. This reservation slot change processing is carried out by the operation of a program in the reservation slot change processing unit 22 of the reservation management system 1 shown in Fig. 2. In this embodiment, the reservation slot is changed using reservation slot change date information stored in the facility information storage unit 31 of the reservation management system 1 shown in Fig. 2. This reservation slot change date information is set by a management terminal device connected to the reservation management system 1 (not shown). This reservation slot change date can be set arbitrarily, and can be changed, for example, depending on the busy season when events are often planned and the off-season when events are not often held. This reservation slot change date is set as the number of days until the day of use.

[0032] First, the reservation management system refers to the reservation slot change date information in the facility information storage unit 31 of the reservation management system 1 to calculate the use date to be confirmed (ST21). Specifically, the number of days stored in the reservation slot change date information is added to today (the day this processing is performed) to calculate the use date to be confirmed. For example, if the reservation slot change date and time information is the 10th, and today is January 1st, the reservation information for the use date of January 10th will be confirmed.

[0033] Then, the reservation status of the rental space for the date of use calculated in ST21 is confirmed by referring to the contents of the reservation information storage unit 2 of the reservation management system 1, and if the space has already been reserved, this process ends, and if the space has not been reserved, the process proceeds to the reservation slot change process of the present invention.

[0034] The reservation slot change process can be conceptualized as follows: as shown in Figure 6, which is an operational explanatory diagram of the reservation slot change process in the reservation management system of the present invention shown in Figure 4, before the change, reservations were accepted as a single reservation slot, for example as in rental space 40, but now reservations are accepted by dividing it into multiple reservation slots, as shown in rental space 41.

[0035] To change a reservation slot in this way, first, reservations for a reservation slot that has been accepted as one reservation slot as shown in rental space 40 are stopped from being accepted (ST23). Specifically, this is done by changing the reservation status in the reservation information storage unit 31 of the reservation management system 1 to "reserved" or by excluding the slot from being available for reservation.

[0036] Then, the reservation slot number information in the facility information storage unit 31 of the reservation management system 1 is changed from one large space reservation slot to, for example, four small space slots as shown in the rental space 41 in Fig. 6, and the setting of the usage fee information in the facility information storage unit 31 of the reservation management system 1 is also changed so as to link it to a fee corresponding to the size of the reservation slot (ST24). Note that new codes A to D are given to these reservation slots in order to distinguish them (necessary when making a reservation).

[0037] Then, reservations for the reservation slots are started for this changed slot (ST25). Specifically, this is reflected in the facility information transmitted to the terminal device such as the smartphone 2 of the user in ST13 of the reservation processing flow of the reservation management system in Fig. 3, and the reservation becomes available.

[0038] In the example of changing the rental space described in FIG. 6, the space is divided into several parts. However, if a room has several desks, it is possible to divide the room into several desks and set a reservation slot for each desk. In that case, if the code shown in the rental space 41 in FIG. 6 is given to each desk in advance, it is convenient because it is possible to know which desk has been reserved. This type of use is convenient for use as a satellite office. In addition, when dividing a space into several parts, partitions or partitions such as curtains may be used. In addition, when a large rental space is divided into several small spaces using partitions, the work may take time. In that case, it may be difficult to accept reservations during the usage time slot. Therefore, when the reservation slot is changed, it may be necessary to stop accepting reservations during the usage time slot and to take measures such as stopping the acceptance of reservations by the usage day or by morning or afternoon. In that case, the presentation of the reservation slot to users is changed.

[0039] Next, another embodiment of the reservation slot change processing flow in the reservation management system will be described with reference to Fig. 5. This reservation slot change processing is performed by the operation of the program of the reservation slot change processing unit 22 of the reservation management system 1 shown in Fig. 2. The reservation frame change processing flow explained in Fig. 4 was an embodiment in which the reservation frame is changed unconditionally if the number of days until the use date of a certain rental space is not reserved by the reservation frame change date, but as mentioned above, even if the large rental space is available as the use date approaches, if there is also availability in the small rental space, there is no need to divide (subdivide) the large rental space into multiple spaces for rental. In that case, this embodiment continues to rent out the large space as it is until there are no more vacancies in the small spaces.

[0040] In this embodiment, it is determined whether the large rental space that is the target of the reservation slot change is available after the reservation slot change date. Specifically, it is determined whether the use date of the rental space that is the target of the reservation slot change is the date set as the reservation slot change date (how many days before the use date) or after that, and if it is the set date or after that, it is determined whether the large rental space that is the target of the reservation slot change is available (ST31). If the large rental space that is the target of the reservation slot change has already been reserved, this process ends and the reservation slot is not changed.

[0041] If the large rental space to be changed is available on or after the set date, the system determines whether an existing small rental space equivalent to the large rental space divided into multiple small rental space slots has been reserved (ST32). If the result of this determination is that the small rental space is available, the reservation slot is not changed.

[0042] Fig. 7 is an explanatory diagram of the processing flow of changing reservation slots in the reservation management system of the present invention shown in Fig. 5. Rental space 50 is a diagram for explaining an example of a facility having multiple rental spaces of different sizes, which is the premise of this embodiment. As used in this figure, an example is shown in which there is a large rental space 53 and small rental spaces 54 to 57.

[0043] In ST31 and ST32 of Fig. 5, as described above, even if the large rental space 53 is unreserved (vacant) as shown in rental space 51 of Fig. 7, if the small rental spaces 54 to 57 are unreserved (vacant), the reservation frame will not be changed even if the reservation frame change date condition is met. Then, as shown in rental space 52 of Fig. 7, in ST31 and ST32 of Fig. 5, if the reservation frame change date condition is met and the small rental spaces 54 to 57 are reserved, the reservation frame change process from ST33 of Fig. 5 onwards is carried out. Note that if there are three or more sizes of rental spaces in the same facility, it is better to judge based on the reservation status of rental spaces of the same size as the size created when the large rental space is divided into multiple rental spaces.

[0044] The processing from ST33 to ST35 in FIG. 5 is the same as the processing from ST23 to ST25 in FIG. 4, and therefore the description thereof will be omitted.

[0045] In this way, in the embodiment of the reservation slot change processing in the reservation management system of Figure 5, if there is an available reservation slot for a small rental space, the process of dividing (subdividing) the reservation slot for the large rental space is not performed, so that the reservation slot for the large rental space can be set to the very last minute, improving reservation efficiency.

[0046] Next, a system configuration to which a reservation management subsystem is applied, which is another embodiment of the present invention, will be described with reference to FIG.

[0047] As illustrated in Fig. 8, in the system configuration according to the present invention, a reservation management subsystem 4 is connected to the network, the Internet 3, in addition to the configuration explained in Fig. 1. This reservation management subsystem 4 is virtually connected to the reservation management system 1. A virtual connection means that the reservation management system 1 and the reservation management subsystem 4 may be directly connected, but it is sufficient if they are able to indirectly exchange some information. Specifically, this includes cases where information obtained from the reservation management system is not obtained via a network, but is exchanged, for example, via a portable memory.

[0048] Fig. 9 is an embodiment of a configuration diagram of the reservation management subsystem 4 shown in Fig. 8. The configuration of this reservation management subsystem 4 is almost the same as that of the reservation management system shown in Fig. 2, so the details explained in Fig. 2 will be used for an explanation of the specific configuration. Also, the reservation processing flow of the reservation management subsystem of the present invention is the same as the processing explained in Fig. 3, so the explanation in Fig. 3 will be used.

[0049] Fig. 10 shows a processing flow for changing a reservation frame in the reservation management subsystem 4 of Fig. 9. This reservation frame change processing is carried out by the operation of a program of the reservation frame change processing unit 22 of the reservation management system 4 shown in Fig. 9.

[0050] This reservation management subsystem 4 obtains information on the rental space that is the subject of a reservation slot change from the reservation management information provided by the reservation management system 1. Specifically, if the rental space that is the subject of the reservation slot (which generally corresponds to a large rental space) is not reserved by a predetermined number of days before the date of use, the reservation management system 1 will stop accepting reservations.

[0051] Then, the reservation management subsystem 4 receives information about the rental space for which reservations have been canceled by the reservation management system 1 from the reservation management system 1 (ST40). This information may be received via the owner of the rental space via a portable memory or the like.

[0052] Then, the reservation slot number information in the facility information storage unit 31 of the reservation management subsystem 4 is changed from one large space reservation slot to, for example, four small space slots as shown in the rental space 41 in Fig. 6, and the setting of the usage fee information in the facility information storage unit 31 of the reservation management subsystem 4 is also changed so as to link it to a fee corresponding to the size of the reservation slot (ST41). Note that new symbols A to D are given to these reservation slots in order to distinguish them (necessary when making a reservation).

[0053] Then, reservations for the reservation slots in this changed slot are started (ST43). Specifically, this is reflected in the facility information sent to the user's terminal device such as the smartphone 2 in ST13 of the reservation processing flow of the reservation management system in Fig. 3, which uses the explanation of the reservation management system 1, and the reservation becomes available. Note that the user accesses the reservation management subsystem 4 and performs the same operations as those performed in the reservation management system 1 (the same processing as explained in Fig. 3).

[0054] As described above, in the reservation management subsystem 4 of the present invention, in cases where the reservation management system 1 is not capable of handling changes to reservation slots, etc., the reservation management system 1 obtains vacancy information for a large rental space that is the subject of the change in reservation slot, and the reservation management subsystem divides the rental space into multiple spaces, sets each divided rental space as an individual reservation slot, and accepts reservations, so that detailed reservations can be handled without placing any burden on the reservation management system 1. [Explanation of symbols]

[0055] 1. Reservation Management System 2. Smartphone 3. Internet 4. Reservation Management Subsystem 21 Reservation Management Department (Program) 22 Reservation frame change processing section (program) 23 Communications Department 31 Facility information storage unit 32 Reservation information storage unit 40, 41, 50, 51, 52 Rental Space

Claims

1. A reservation management system that accepts reservations for use of a rental space via a network, The reservation management system includes: If the rental space is not reserved by the date set in advance, a reservation frame change processing unit for dividing the rental space into a plurality of spaces, and setting each divided rental space as an individual reservation frame and accepting reservations therefor; A reservation management system comprising:

2. A reservation management system that accepts reservations for use of a plurality of rental spaces of different sizes in a facility via a network, comprising: The reservation management system includes: If, after the number of days until the date of use is preset, a large rental space among the plurality of rental spaces has not been reserved and a small rental space for the date of use has been reserved, a reservation frame change processing unit for dividing the large rental space into a plurality of spaces and setting each divided rental space as an individual reservation frame and accepting reservations; A reservation management system comprising:

3. The reservation management system sets a usage fee corresponding to at least the size of the rental space, 3. The reservation management system according to claim 1, wherein the reservation frame change processing section accepts reservations by setting new usage fees corresponding to the size of each divided rental space.

4. The reservation frame change processing unit divides the rental space into a plurality of spaces, and sets each divided rental space as an individual reservation frame, 3. The reservation management system according to claim 1, wherein the reservation acceptance for the reservation slot of the original rental space resulting from the division is stopped.

5. The reservation management system according to claim 1 or claim 2, characterized in that the reservation slot change processing unit divides the rental space into multiple parts based on the slots of usage time on the day of use, and sets each divided rental space as an individual reservation slot.

6. The reservation management system described in claim 1 or claim 2, characterized in that the reservation slot change processing unit divides the rental space into multiple parts, sets each divided rental space as an individual reservation slot, and sets a new rental space management code to each rental space set as an individual reservation slot.

7. A computer that accepts reservations for rental space via the network If the rental space is not reserved by the date set in advance, The reservation management program divides the rental space into a plurality of spaces, sets each of the divided rental spaces as an individual reservation slot, and sets a reservation slot for accepting reservations.

8. For a facility having multiple rental spaces of different sizes, a computer that accepts reservations for the rental spaces via a network is If, after the number of days until the date of use is preset, a large rental space among the plurality of rental spaces has not been reserved and a small rental space for the date of use has been reserved, The reservation management program divides the large rental space into a plurality of spaces, sets each of the divided rental spaces as an individual reservation slot, and sets a reservation slot for accepting reservations.

9. Obtain reservation management information from the main reservation management system that accepts reservations for rental space via the network, a reservation management subsystem that accepts reservations for use of a rental space via a network based on the acquired reservation management information, The reservation management subsystem includes: If the rental space is not reserved by the date that is preset by the main reservation management system, canceling the reservation of the rental space in the main reservation management system and receiving the reservation information from the main reservation management system; a reservation frame change processing unit that divides the received rental space into a plurality of spaces and sets each divided rental space as an individual reservation frame and accepts reservations; A reservation management subsystem comprising:

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