Information processing device, program, and information processing method

Abstract

To reduce a burden of a referral source user in arranging an appointment for a patient at a referral destination medical institution.SOLUTION: An information processing device for processing a medical appointment at a referral destination medical institution for a patient having a medical care at a referral source medical institution includes: means for receiving first appointment information from a referral source user of the referral source medical institution; means for receiving second appointment information from the patient; and means for presenting the first appointment information and the second appointment information to a referral destination user of the referral destination medical institution.SELECTED DRAWING: Figure 3

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, a program, and an information processing method.

Background Art

[0002] Generally, when a doctor at a certain medical institution (hereinafter referred to as the "referring medical institution") determines that medical treatment that cannot be handled at the referring medical institution is required, the doctor refers the patient to another medical institution (hereinafter referred to as the "referral medical institution"). In this case, the staff at the referring medical institution (hereinafter referred to as the "referring user") supports the reservation of the patient's medical treatment at another medical institution. This reservation support involves the effort of the referring user.

[0003] For example, Patent Document 1 discloses that a patient terminal on the patient side accesses the homepage of a wide-area medical reservation system on the Internet via a telephone line, and then accesses the medical reservation homepage provided by a desired hospital terminal. On the medical reservation homepage, information such as opening hours schedule information and the reservation status of specialists is provided. Therefore, the patient browses this information and makes a reservation for a consultation with a desired specialist based on this information. After that, a reservation ID is sent from the hospital terminal. Therefore, when it is desired to change / cancel the reservation, the reservation can be changed / canceled from the patient terminal based on the reservation ID. Next, the reservation ID is presented to the hospital to receive a consultation and settle the medical fee. After that, the reservation ID is presented to a predetermined pharmacy to purchase pharmaceuticals.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] In the technology of Patent Document 1, information required to make an appointment for treatment at a medical institution to which the patient is referred (hereinafter referred to as "appointment information") is input. Therefore, the referring medical institution lacks the information necessary to accept the appointment for medical treatment based on the referral from the referring medical institution (especially information that requires a doctor's judgment). In this case, the introducing user needs to supplement the missing reservation information. As a result, it is not possible to reduce the burden on the referring user when arranging an appointment for medical treatment for the patient at the referred medical institution.

[0006] An object of the present invention is to reduce the burden on a referral source user when arranging an appointment for a patient's medical treatment at a referral destination medical institution. [Means for solving the problem]

[0007] One aspect of the present invention is An information processing device that processes appointments for medical treatment at a referral destination medical institution for patients who have received medical treatment at a referral source medical institution, a means for receiving first reservation information from a referral source user of the referral source medical institution; means for receiving second reservation information from the patient; a means for presenting the first reservation information and the second reservation information to the referred user of the referred medical institution, It is an information processing device. [Brief description of the drawings]

[0008]

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Mode for Carrying Out the Invention

[0009] Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. In the drawings for explaining the embodiment, the same components are generally denoted by the same reference numerals, and the repeated description thereof is omitted.

[0010] (1) Configuration of the information processing system The configuration of the information processing system will be described. FIG. 1 is a block diagram showing the configuration of the information processing system of the present embodiment. FIG. 2 is a functional block diagram of the information processing system of FIG. 1.

[0011] As shown in FIG. 1, the information processing system 1 includes a referring client device 10, a patient client device 20, a server 30, and a referred client device 40. The referring client device 10, the patient client device 20, the server 30, and the referred client device 40 are connected via a network (e.g., the Internet or an intranet) NW.

[0012] The referring client device 10 is a computer (an example of an "information processing device") that transmits and receives information to and from the server 30. The referring client device 10 is, for example, a smartphone, a tablet terminal, or a personal computer.

[0013] The patient client device 20 is a computer (an example of an "information processing device") that transmits and receives information to and from the server 30. The patient client device 20 is, for example, a smartphone, a tablet terminal, or a personal computer.

[0014] The server 30 is a computer (an example of an "information processing device") that transmits and receives information to and from the referring client device 10. The server 30 is, for example, a web server.

[0015] The referred client device 40 is a computer (an example of an "information processing device") that transmits and receives information to and from the server 30. The referred client device 40 is, for example, a smartphone, a tablet terminal, or a personal computer.

[0016] (1-1) Configuration of the Referring Client Device The configuration of the referring client device 10 will be described.

[0017] As shown in FIG. 2, the referring client device 10 includes a storage device 11, a processor 12, an input / output interface 13, and a communication interface 14.

[0018] The storage device 11 is configured to store programs and data. The storage device 11 is, for example, a combination of a ROM (Read Only Memory), a RAM (Random Access Memory), and a storage (e.g., flash memory or hard disk).

[0019] The program includes, for example, the following programs. · Program of the OS (Operating System) · Parameters, functions, and models used in information processing · Program of an application (e.g., web browser) that executes information processing

[0020] The data includes, for example, the following data. · Database referred to in information processing · Data obtained by executing information processing (i.e., the execution result of information processing)

[0021] The processor 12 is configured to realize the functions of the source client device 10 by starting the programs stored in the storage device 11. The processor 12 is, for example, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or a combination thereof.

[0022] The input / output interface 13 is configured to obtain a user's instruction from an input device connected to the source client device 10 and output information to an output device connected to the source client device 10. The input device is, for example, a keyboard, a pointing device, a touch panel, or a combination thereof. The output device is, for example, a display.

[0023] The communication interface 14 is configured to control communication between the referring client device 10 and the server 30.

[0024] (1-2) Configuration of the patient client device The configuration of the patient client device 20 will be described.

[0025] As shown in FIG. 2, the patient client device 20 includes a storage device 21, a processor 22, an input / output interface 23, and a communication interface 24.

[0026] The storage device 21 is configured to store programs and data. The storage device 21 is, for example, a combination of a ROM, a RAM, and a storage (e.g., a flash memory or a hard disk).

[0027] The program includes, for example, the following programs. · Program of the OS · Parameters, functions, and models used in information processing · Program of an application (e.g., a web browser) that executes information processing

[0028] The data includes, for example, the following data. · Database referred to in information processing · Data obtained by executing information processing (i.e., the execution result of information processing)

[0029] The processor 22 is configured to realize the functions of the patient client device 20 by starting the programs stored in the storage device 21. The processor 22 is, for example, a CPU, a GPU, an ASIC, an FPGA, or a combination thereof.

[0030] The input / output interface 23 is configured to obtain a user's instruction from an input device connected to the patient client device 20 and output information to an output device connected to the patient client device 20. The input device is, for example, a keyboard, a pointing device, a touch panel, or a combination thereof. The output device is, for example, a display.

[0031] The communication interface 24 is configured to control communication between the patient client device 20 and the server 30.

[0032] (1-3) Configuration of the referral client device The configuration of the referral client device 40 will be described.

[0033] As shown in FIG. 2, the referral client device 40 includes a storage device 41, a processor 42, an input / output interface 43, and a communication interface 44.

[0034] The storage device 41 is configured to store programs and data. The storage device 41 is, for example, a combination of a ROM, a RAM, and a storage (e.g., a flash memory or a hard disk).

[0035] The program includes, for example, the following programs. · An OS program · Parameters, functions, and models used in information processing · A program of an application (e.g., a web browser) that executes information processing

[0036] The data includes, for example, the following data. · A database referred to in information processing · Data obtained by executing information processing (i.e., the execution result of information processing)

[0037] The processor 42 is configured to realize the functions of the destination client device 40 by starting the program stored in the storage device 41. The processor 42 is, for example, a CPU, GPU, ASIC, FPGA, or a combination thereof.

[0038] The input / output interface 43 is configured to obtain a user instruction from an input device connected to the destination client device 40 and output information to an output device connected to the destination client device 40. The input device is, for example, a keyboard, a pointing device, a touch panel, or a combination thereof. The output device is, for example, a display.

[0039] The communication interface 44 is configured to control communication between the destination client device 40 and the server 30.

[0040] (1-4) Configuration of the server The configuration of the server 30 will be described.

[0041] As shown in FIG. 2, the server 30 includes a storage device 31, a processor 32, an input / output interface 33, and a communication interface 34.

[0042] The storage device 31 is configured to store programs and data. The storage device 31 is, for example, a combination of a ROM, a RAM, and a storage (e.g., flash memory or hard disk).

[0043] The program includes, for example, the following programs. · Program of the OS · Parameters, functions, and models used in information processing · Program of an application that executes information processing

[0044] The data includes, for example, the following data. ·Database referred to in information processing ·Execution result of information processing

[0045] The processor 32 is configured to realize the functions of the server 30 by starting the program stored in the storage device 31. The processor 32 is, for example, a CPU, GPU, ASIC, FPGA, or a combination thereof.

[0046] The input / output interface 33 is configured to obtain a user's instruction from an input device connected to the server 30 and output information to an output device connected to the server 30. The input device is, for example, a keyboard, a pointing device, a touch panel, or a combination thereof. The output device is, for example, a display.

[0047] The communication interface 34 is configured to control communication between the server 30 and the referring source client device 10, the patient client device 20, and the referral destination client device 40.

[0048] (2) Outline of the embodiment The outline of this embodiment will be described. FIG. 3 is an explanatory diagram of the outline of this embodiment.

[0049] As shown in FIG. 3, the reservation information is composed of first reservation information input by the referring source user and second reservation information input by the patient.

[0050] The referring source user inputs the first reservation information into the referring source client device 10. The first reservation information is information that the referral destination medical institution requests the referring source medical institution to input (that is, accuracy is required for the referral destination medical institution).

[0051] When the server 30 obtains the first reservation information from the referring source client device 10, it requests the patient to input the second reservation information via the patient client device 20. The second reservation information is information that can be input by the patient (i.e., input by the referring medical institution is not required).

[0052] The patient inputs the second reservation information into the patient client device 20.

[0053] When the server 30 acquires the second reservation information from the patient client device 20, it generates reservation information by integrating the first reservation information and the second reservation information. The server 30 transmits the reservation information (a combination of the first reservation information and the second reservation information) to the referral destination client device 40.

[0054] (3) Database The database of this embodiment will be described. FIG. 4 is a diagram showing the data structure of the database of this embodiment. The database in FIG. 4 is stored in the storage device 31.

[0055] (3-1) Medical Institution Database The medical institution database of this embodiment will be described.

[0056] Medical institution information is stored in the medical institution database in FIG. 4. The medical institution information is information regarding the medical institution. The medical institution database includes a "Medical Institution ID" field, a "Medical Institution Name" field, a "Medical Institution Contact Information" field, and a "Settings" field. Each field is associated with each other.

[0057] Medical institution identification information is stored in the "Medical Institution ID" field. The medical institution identification information is information for identifying the medical institution.

[0058] Medical institution name information is stored in the "Medical Institution Name" field. The medical institution name information is information regarding the name of the medical institution. The medical institution name information is an example of the medical institution identification information.

[0059] In the "Medical Institution Contact Information" field, medical institution contact information is stored. The medical institution contact information is information regarding the contact information of the medical institution.

[0060] In the "Settings" field, setting information is stored. The setting information is information indicating the setting content regarding the mandatory reservation items required by the referring medical institution. The setting content is information indicating whether each item of the first reservation information and the second reservation information is to be treated as the first mandatory reservation information and the second mandatory reservation information, respectively. The "Settings" field includes an "Item ID" field and a "Mandatory Setting" field. The "Item ID" field and the "Mandatory Setting" field are associated with each other.

[0061] In the "Item ID" field, item identification information is stored. The item identification information is information for identifying each item of the reservation information.

[0062] In the "Mandatory Setting" field, mandatory setting information is stored. The mandatory setting information is information indicating whether to treat it as a mandatory reservation item (that is, to treat it as a mandatory reservation item or an optional reservation item).

[0063] (3-2) Reservation Database The reservation database of this embodiment will be described.

[0064] In the reservation database of FIG. 4, reservation information is stored. The reservation information is information regarding the reservation. The reservation database includes a "Reservation ID" field, a "Timestamp" field, a "Referral Medical Institution ID" field, a "Referral Department" field, a "Referral Doctor Name" field, a "Patient Name" field, a "Gender" field, a "Date of Birth" field, a "Referral Medical Certificate Number" field, a "Patient Contact Information" field, a "Matters to be Transmitted" field, a "Desired Reservation Date and Time" field, a "Reservation Status" field, a "Reservation Confirmation Date and Time" field, a "Reservation URL" field, a "Medical Information" field, a "Medical Treatment Result" field, and a "Matters for Contact" field. Each field is associated with each other. The reservation database is associated with patient identification information.

[0065] The "Reservation ID" field stores reservation identification information. The reservation identification information is information that identifies a reservation.

[0066] The "Timestamp" field stores timestamp information. The timestamp information is information regarding the timestamp of the reservation information. The timestamp is, for example, the date and time when the reservation input by the referring user was received.

[0067] The "Referral Medical Institution ID" field stores the medical institution identification information of the referral medical institution (hereinafter referred to as "referral medical institution identification information").

[0068] The "Referral Department" field stores referral department information. The referral department information is information regarding the department for which the reservation is made.

[0069] The "Referral Doctor Name" field stores referral doctor name information. The referral doctor name information is information regarding the name of the doctor for which the reservation is made.

[0070] The "Patient Name" field stores patient name information. The patient name information stores information regarding the name of the patient for which the reservation is made (hereinafter referred to as "reservation target patient").

[0071] In the "Gender" field, gender information is stored. The gender information is information regarding the gender of the reserved patient.

[0072] In the "Date of Birth" field, date of birth information is stored. The date of birth information is information regarding the date of birth of the reserved patient.

[0073] In the "Referral Medical Certificate Number" field, referral medical certificate number information is stored. The reserved medical certificate number information is the medical certificate number of the patient to be reserved and is information regarding the medical certificate number of the referral medical institution.

[0074] In the "Patient Contact Information" field, patient contact information is stored. The patient contact information includes, for example, at least one of the following. · Information regarding the contact information of the patient to be reserved · Information regarding the contact information of the family members of the patient to be reserved

[0075] In the "Matters to be Transmitted" field, matters to be transmitted information is stored. The matters to be transmitted information is information regarding the matters to be transmitted from the referring medical institution to the referral medical institution.

[0076] In the "Desired Reservation Date and Time" field, desired reservation date and time information is stored. The desired reservation date and time information is information regarding the date and time of reservation desired by the patient.

[0077] In the "Reservation Status" field, reservation status information is stored. The reservation status information is information regarding the status of the reservation. The reservation status information includes, for example, the following. · "Waiting for Reservation Application" (a state where the input of reservation information by the referring user is completed and the input of reservation information by the patient is not yet completed) · "Reservation Application Submitted" (a state where the input of reservation information by the patient is completed and the confirmation of the reservation date and time by the referral medical institution is not yet completed) · "Waiting for Medical Treatment" (a state where the confirmation of the reservation date and time by the referral medical institution is completed and the medical treatment of the patient at the referral medical institution is not yet completed) · "Medical treatment completed" (the state where the medical treatment at the referred medical institution by the patient has been completed)

[0078] In the "Reservation confirmation date and time" field, reservation confirmation date and time information is stored. The reservation confirmation date and time information is information regarding the confirmation date and time of the reservation.

[0079] In the "Reservation URL" field, reservation URL information is stored. The reservation URL information is information regarding the URL (Uniform Resource Locator) of the website for managing the reservation.

[0080] In the "Medical treatment information" field, medical treatment information is stored. The medical treatment information includes, for example, at least one of the following. · Medical treatment information provision document (as an example, a document provided by a doctor at the referring medical institution to a doctor at the referred medical institution and containing the results of the medical treatment at the referring medical institution) · Information regarding the progress of treatment · Examination data (as an example, data indicating the results of examinations conducted at the referring medical institution)

[0081] In the "Medical treatment result" field, medical treatment result information is stored. The medical treatment result information is information regarding the results of the medical treatment by the referred medical institution.

[0082] In the "Matters to be communicated" field, matters to be communicated information is stored. The matters to be communicated information is information regarding matters to be communicated from the referred medical institution to the patient.

[0083] (4) Information processing The information processing of this embodiment will be described.

[0084] (4-1) Overall flow The overall flow of the information processing of this embodiment will be described. FIG. 5 is a diagram showing the overall flow of the information processing of this embodiment.

[0085] As shown in FIG. 5, the information processing of this embodiment is composed of the following processes. · Reservation Input (OP1) · Reservation Confirmation (OP2) · Processing of Medical Treatment at the Referral Medical Institution (OP3)

[0086] Reservation Input (OP1) is a process for accepting an input of a reservation for a secondary medical treatment during the referral medical period for a patient who has received a primary medical treatment at the referring medical institution, where the referral is made from the referring medical institution.

[0087] Reservation Confirmation (OP2) is a process for confirming a reservation based on the reservation information input in Reservation Input (OP1).

[0088] Processing of Medical Treatment at the Referral Medical Institution (OP3) is a process when a patient's medical treatment is carried out during the referral medical period.

[0089] (4-2) Reservation Input The process of reservation input in this embodiment will be described. FIG. 6 is a sequence diagram of the process of reservation input in this embodiment. FIG. 7 is a diagram showing an example of a screen displayed in the information processing of FIG. 6.

[0090] The trigger for the process in FIG. 6 is the successful login by the referring user (for example, authentication for the medical institution identification information of the referring medical institution (hereinafter referred to as "referring medical institution identification information") input by the referring user).

[0091] [Referring Registration Request (S1110)] As shown in FIG. 6, the referring client device 10 executes a referring registration request. Specifically, the processor 12 displays the screen P1110 (FIG. 7) on the display.

[0092] The screen P1110 includes an operation object B1110 and a field object F1110.

[0093] The operation object B1110 is an object that accepts a user instruction for confirming the content input in the field object F1110.

[0094] The field object F1110 is an object that accepts the input of the following information (an example of "first reservation information"). · Referral medical institution identification information · Referral department · Name of the referred doctor or the referred specialist outpatient clinic · Patient name · Patient contact information · Matters to be conveyed

[0095] When the referring user inputs each item of the field object F1110 and operates the operation object B1110, the processor 12 transmits referral reservation registration request data to the server 30. The referral reservation registration request data includes, for example, at least one of the following. · Referral medical institution identification information used for login · Information input into the field object F1110

[0096] [Update of the database (S1130)] After step S1110, the server 30 executes an update of the database. Specifically, the processor 32 adds a new record to the reservation database. The following information is stored in each field of the new record. · "Reservation ID" field... New reservation identification information · "Timestamp" field... Information regarding the execution date and time of step S1310 · "Referral medical institution ID" field... Referral medical institution identification information included in the referral reservation registration request data · "Referral department" field... Referral department information included in the referral reservation registration request data · "Name of the referred doctor" field... Information on the name of the referred doctor included in the referral reservation registration request data · "Patient name" field... Patient name information included in the referral reservation registration request data · "Patient Contact Information" field... Patient contact information included in the referral reservation registration request data · "Matters to be Communicated" field... Matters to be communicated information included in the referral reservation registration request data · "Reservation Status" field... Reservation status information "Pending Reservation Application" · "Reservation URL" field... New reservation URL

[0097] [Input Request (S1131)] After step S1130, the server 30 executes an input request. Specifically, the processor 32 sends the contact input request data indicated by the patient contact information in the "Patient Contact Information" field to the patient client device 20. The input request data includes the reservation URL issued in step S1310.

[0098] [Patient Reservation Registration Request (S1120)] After step S1131, the patient client device 20 executes a patient reservation registration request. Specifically, the processor 22 displays the reservation URL included in the input request data on the display. When the patient user specifies the reservation URL, the processor 22 displays the screen P1120 (Figure 7) on the display.

[0099] The screen P1120 includes an operation object B1120 and a field object F1120.

[0100] The operation object B1120 is an object that receives a user instruction to confirm the content input into the field object F1120.

[0101] The field object F1120 is an object that receives the input of the following information (an example of "Second Reservation Information"). · Medical record number of the referral medical institution · Patient name · Gender · Date of birth · Patient contact information · Desired reservation date and time (for example, multiple desired reservation dates and times)

[0102] When the patient user enters each item of the field object F1120 and operates the operation object B1120, the processor 22 sends patient reservation registration request data to the server 30. The patient reservation registration request data includes, for example, the following information. · Information entered in the field object F1120

[0103] [Database update (S1132)] After step S1120, the server 30 executes a database update. Specifically, the processor 32 stores the following information in each field of the record of the reservation database associated with the reservation URL specified by the patient user. · "Patient name" field... Patient name information included in the patient reservation registration request data · "Referral medical certificate number" field... Medical certificate number information of the referral medical institution included in the patient reservation registration request data · "Gender" field... Gender information included in the patient reservation registration request data · "Date of birth" field... Date of birth information included in the patient reservation registration request data · "Patient contact information" field... Patient contact information included in the patient reservation registration request data · "Desired reservation date and time" field... Desired reservation date and time information included in the patient reservation registration request data (for example, multiple desired reservation dates and times) · "Reservation status" field... Reservation status information "Reservation application submitted"

[0104] (4-3) Reservation confirmation The processing of reservation confirmation in this embodiment will be described. FIG. 8 is a sequence diagram of the processing of reservation confirmation in this embodiment. FIG. 9 is a diagram showing an example of a screen displayed in the information processing of FIG. 8. FIG. 10 is a diagram showing an example of a screen displayed in the information processing of FIG. 8.

[0105] The trigger for the processing in FIG. 8 is the success of login by the introduced user (for example, authentication for the introduced medical institution identification information input by the introduced user).

[0106] [Reservation List Request (S1240)] As shown in FIG. 8, the introduced client device 40 executes a reservation list request. Specifically, the processor 42 transmits reservation list request data to the server 30. The reservation list request data includes, for example, the following information. · Authenticated introduced medical institution identification information

[0107] [Reservation List Response (S1230)] After step S1240, the server 30 executes a reservation list response. Specifically, the processor 32 refers to the reservation database to identify records in which the introduced medical institution identification information included in the reservation list request data is included in the "introduced medical institution ID" field. The processor 32 transmits reservation list response data to the introduced client device 40. The reservation list response data includes, for example, the following information. · Reservation information associated with the identified records

[0108] [Reservation Confirmation Request (S1241)] After step S1230, the introduced client device 40 executes a reservation confirmation request. Specifically, the processor 42 displays the screen P1240 (FIG. 8) on the display.

[0109] The following items are displayed on screen P1240. · Reservation reception date and time · Medical voucher number · Patient name · Desired department · Source of application · Reservation confirmation date and time · Operation object B1240a "Electronic medical record registration" · Operation object B1240b "Printing"

[0110] Reservation identification information is assigned to each record on screen P1240.

[0111] The "Reservation reception date and time" is the execution date and time of S1132.

[0112] The "Medical voucher number" is the referral medical voucher number information included in the reservation list response data.

[0113] The "Patient name" is the patient name information included in the reservation list response data.

[0114] The "Desired department" is the referral department information included in the reservation list response data.

[0115] The "Source of application" is one of the following. · Referral medical institution identification information associated with the reservation identification information included in the reservation list response data · Medical institution name information associated with the referral medical institution identification information in the medical institution database · Message indicating that it is a referral from a medical institution

[0116] The "Reservation confirmation date and time" is the reservation confirmation date and time information.

[0117] The operation object B1240a "Electronic medical record registration" is an object that receives a user instruction to register reservation information in the electronic medical record. Reservation identification information is assigned to the operation object B1240a "Electronic medical record registration".

[0118] The operation object B1240b "Print" is an object that receives a user instruction to print reservation information.

[0119] When the introduced user designates a desired record (e.g., "examination ticket number"), the processor 42 displays the screen P1241 (FIG. 10) on the display.

[0120] The screen P1241 includes display objects A1241a to A1241c, operation objects B1241a to B1241b, and field objects F1241a to F1241b.

[0121] The display object A1241a is an object that displays a part of the second reservation information. Specifically, the display object A1241a displays the following information. · Examination ticket number information · Patient name information · Gender information · Date of birth information · Age information (as an example, information calculated from the difference between the date of birth and the execution date and time of step S1240) · Patient contact information (as an example, the patient's phone number and the patient's email address)

[0122] The display object A1241b is an object that displays the first reservation information. Specifically, the display object A1241b displays the following information. · Department information · Introduced doctor's name information · Medical institution name information of the referring medical institution · Medical institution contact information of the referring medical institution · Information to be conveyed

[0123] The display object A1241c is an object that displays reservation request information. The reservation request information includes, for example, a plurality of reservation request date and time information.

[0124] The operation object B1241a is an object that receives a user instruction to confirm a reservation.

[0125] The operation object B1241b is an object that receives a user instruction to complete a medical treatment.

[0126] The field object F1241a is an object that receives an input of reservation confirmation information. The reservation confirmation information includes, for example, the following information. · Medical department · Reservation confirmation date and time

[0127] The field object F1241b is an object that receives an input of information regarding matters to be communicated from the referring medical institution to the patient (hereinafter referred to as "communication matter information").

[0128] When the referring user inputs arbitrary information into the field objects F1241a to F1241b and operates the operation object B1241a, the processor 42 transmits reservation confirmation request data to the server 30. The reservation confirmation request data includes, for example, the following information. · Reservation identification information assigned to the record specified by the referring user · Reservation confirmation information input into the field object F1241a · Communication matter information input into the field object F1241b

[0129] [Update of database (S1231)] After step S1241, the server 30 executes an update of the database. Specifically, the processor 32 refers to the reservation database and identifies a record associated with the reservation identification information included in the reservation confirmation request data. The processor 32 stores the following information in each field of the identified record. · "Reservation Confirmation Date / Time" field... Reservation confirmation date / time information included in the reservation confirmation request data · "Matters to be Notified" field... Matters to be notified information included in the reservation confirmation request data

[0130] [Reservation Confirmation Notice (S1232)] After step S1231, the server 30 executes a reservation confirmation notice. Specifically, the processor 32 refers to the reservation database and identifies the patient contact information stored in the "Patient Contact" field associated with the referral medical institution identification information included in the reservation list request data. The processor 32 sends a reservation confirmation message to the contact indicated by the identified patient contact information. The reservation confirmation message includes, for example, messages regarding the following. · Name of the referral medical institution · Department of the referral medical institution · Reservation confirmation date / time · Matters to be notified

[0131] (4-4) Medical Treatment at the Referral Medical Institution The medical treatment process of the referral medical institution in this embodiment will be described. FIG. 11 is a sequence diagram of the medical treatment process of the referral medical institution in this embodiment. FIG. 12 is a diagram showing an example of a screen displayed in the information processing of FIG. 11.

[0132] The trigger for the process in FIG. 11 is the successful login by the referral user (e.g., authentication for the referral medical institution identification information input by the referral user).

[0133] [Reservation List Request (S1240)] As shown in FIG. 11, the referral client device 40 executes a reservation list request in the same manner as in FIG. 8.

[0134] [Reservation List Response (S1230)] After step S1240, the server 30 executes a reservation list response in the same manner as in FIG. 8.

[0135] [Request for Completion of Medical Treatment (S1340)] After step S1230, the referral client device 40 executes a request for completion of medical treatment. Specifically, the processor 42 displays the screen P1240 (Fig. 8) on the display.

[0136] When the referred user designates a record corresponding to the completed medical treatment and inputs medical treatment result information, the processor 42 transmits the request for completion of medical treatment data to the server 30. The request for completion of medical treatment data includes, for example, the following information. · Reservation identification information of the record designated by the referred user · Medical treatment result information input by the referred user

[0137] [Update of Database (S1330)] After step S1340, the server 30 executes an update of the database. Specifically, the processor 32 identifies a record associated with the reservation identification information included in the request for completion of medical treatment data in the reservation database. The processor 32 stores the following information in each field of the record. · "Reservation Status" field... Reservation status information "Medical treatment completed" · "Medical Treatment Result" field... Medical treatment result information included in the request for completion of medical treatment data

[0138] [Notification (S1331)] After step S1330, the server 30 executes a notification. Specifically, the processor 32 transmits a notification indicating that the medical treatment of the patient at the referral medical institution has been completed to the referring client device 10. The notification includes the following information. · Reservation identification information included in the request for completion of medical treatment data · Patient name information associated with the reservation identification information included in the request for completion of medical treatment data · Referral medical institution identification information associated with the reservation identification information included in the medical treatment completion request data

[0139] [Presentation of notification (S1310)] After step S1331, the referring client device 10 executes the presentation of the notification. Specifically, the processor 12 displays the screen P1310 (FIG. 12) on the display.

[0140] For example, the following items are displayed on the screen P1310. · Reservation identification information corresponding to the medical treatment at the referral medical institution · Patient name information associated with the patient identification information corresponding to the medical treatment at the referral medical institution · Medical institution name information associated with the referral medical institution identification information

[0141] (5) Parentheses in this embodiment According to this embodiment, the first reservation information, which is part of the reservation information, is obtained from the referring user, and the second reservation information, which is part of the reservation information, is obtained from the patient. Thereby, the burden on the referring user when arranging the reservation for the patient's medical treatment at the referral medical institution can be reduced.

[0142] According to this embodiment, after receiving the first reservation information, a screen P1120 for prompting the patient to input the second reservation information may be presented. Thereby, it becomes unnecessary for the patient to input the first reservation information input by the referring user. As a result, the burden on the patient for reservation input can be reduced.

[0143] According to this embodiment, the first reservation information includes patient contact information, and the presenting means may present the screen P1120 to the contact indicated by the patient contact information. Thereby, the screen P1120 can be presented to the contact specified by the referring user.

[0144] According to this embodiment, the first reservation information may include patient name information of the patient, referral medical institution identification information, and referral doctor name information, and the second reservation information may include patient name information and reservation desired date and time information. Thereby, information generally required for reservation at the referral medical institution can be included in the reservation information, and by collating the patient name information included in the first reservation information and the patient name information included in the second reservation information, misidentification of the patient at the referral medical institution can be prevented.

[0145] According to this embodiment, the second reservation information may include examination ticket number information. Thereby, the burden of accepting reservations at the referral medical institution can be reduced.

[0146] According to this embodiment, there may be provided means for associating and storing referral medical institution identification information and reservation status information. Thereby, the referral user and the referred user can easily confirm the status of the reservation.

[0147] According to this embodiment, when an instruction to confirm a reservation is received from the referral medical institution, there may be provided means for updating the reservation status. Thereby, the referral user and the referred user can easily confirm that the reservation has been confirmed.

[0148] According to this embodiment, when an instruction to complete medical treatment is received from the referral medical institution, there may be provided means for updating the reservation status. Thereby, the referral user can easily confirm that the medical treatment at the referral medical institution has been completed.

[0149] (6) Variation A variation of this embodiment will be described.

[0150] (6-1) Variation 1 Variation 1 will be described. Variation 1 is an example of receiving a medical treatment information providing document from the referral user.

[0151] (6-1-1) Outline of Modification Example 1 The outline of Modification Example 1 will be described. FIG. 13 is an explanatory diagram of the outline of Modification Example 1.

[0152] As shown in FIG. 13, the reservation information is composed of first reservation information and medical treatment information input by the referring user, and second reservation information input by the patient.

[0153] The referring user inputs first reservation information including medical treatment information into the referring client device 10. The first reservation information is information that the referred medical institution requests to be input by the referring medical institution (that is, accuracy is required for the referred medical institution).

[0154] When the server 30 acquires the first reservation information including medical treatment information from the referring client device 10, it requests the patient to input the second reservation information via the patient client device 20. The second reservation information is information that can be input by the patient (that is, input by the referring medical institution is not required).

[0155] The patient inputs the second reservation information into the patient client device 20.

[0156] When the server 30 acquires the second reservation information from the patient client device 20, it generates reservation information by integrating the first reservation information including medical treatment information and the second reservation information. The server 30 transmits reservation information (a combination of the first reservation information including medical treatment information and the second reservation information) to the referred client device 40.

[0157] (6-1-2) Reservation Input of Modification Example 1 The reservation input process of Modification Example 1 will be described. FIG. 14 is a sequence diagram of the reservation input process of Modification Example 1. FIG. 15 is a diagram showing an example of a screen displayed in the information processing of FIG. 14.

[0158] The trigger for the process in FIG. 14 is the successful login by the referring user (e.g., authentication for the referring medical institution identification information entered by the referring user).

[0159] [Referring registration request (S2110)] As shown in FIG. 14, the referring client device 10 executes a referring registration request. Specifically, the processor 12 displays the screen P2110 (FIG. 15) on the display.

[0160] The screen P2110 includes an operation object B1110, and field objects F1110 and F2110. The operation object B1110 and the field object F1110 are the same as those in FIG. 7.

[0161] The field object F2110 is an object that accepts the input of medical treatment information (e.g., an electronic file of a medical treatment information providing document).

[0162] When the referring user inputs each item of the field object F1110, inputs medical treatment information into the field object F2110, and operates the operation object B1110, the processor 12 transmits referring reservation registration request data to the server 30. The referring reservation registration request data includes, for example, at least one of the following. · The referring medical institution identification information used for login · The information input into the field object F1110 · The information input into the field object F2110

[0163] [Database update (S2130)] After step S2110, the server 30 executes an update of the database. Specifically, the processor 32 adds a new record to the reservation database. The following information is stored in each field of the new record. · "Reservation ID" field... New reservation identification information · "Timestamp" field... Information regarding the execution date and time of step S1310 · "Referral Medical Institution ID" field... Referral medical institution identification information included in the referral reservation registration request data · "Referral Department" field... Referral department information included in the referral reservation registration request data · "Referral Doctor's Name" field... Referral doctor's name information included in the referral reservation registration request data · "Patient Name" field... Patient name information included in the referral reservation registration request data · "Patient Contact Information" field... Patient contact information included in the referral reservation registration request data · "Matters to be Communicated" field... Matters to be communicated information included in the referral reservation registration request data · "Reservation Status" field... Reservation status information "Pending Reservation Application" · "Reservation URL" field... New reservation URL · "Medical Information" field... Medical information included in the referral reservation registration request data

[0164] [Input Request (S1131)] After step S2130, the server 30 executes an input request as shown in FIG. 6.

[0165] [Patient Reservation Registration Request (S1120)] After step S1131, the patient client device 20 executes a patient reservation registration request as shown in FIG. 6.

[0166] [Database Update (S1132)] After step S1120, the server 30 executes a database update as shown in FIG. 6.

[0167] (6-1-3) Parentheses in Variant 1 According to Modification Example 1, the first reservation information includes medical information. As a result, the referral medical institution can more easily obtain the necessary information at the referral medical institution together with the reservation information. As a result, the man-hours required for the work of accepting reservations at the referral medical institution are reduced.

[0168] (6-2) Modification Example 2 Modification Example 2 will be described. Modification Example 2 is an example of reservation input using setting information.

[0169] (6-2-1) Outline of Modification Example 2 The outline of Modification Example 2 will be described. FIG. 16 is an explanatory diagram of the outline of Modification Example 2.

[0170] As shown in FIG. 16, the reservation information is composed of first reservation information input by the referring user and second reservation information input by the patient.

[0171] The referring user inputs the first reservation information into the referring client device 10. The first reservation information is information that the referral medical institution requests the referring medical institution to input (that is, accuracy is required for the referral medical institution). The first reservation information includes first essential reservation information and first optional reservation information. The first essential reservation information is information that is essential for the reservation at the referral medical institution. The first optional reservation information is information that is not essential for the reservation at the referral medical institution.

[0172] When the server 30 acquires the first reservation information from the referring client device 10, it requests the patient to input the second reservation information via the patient client device 20. The second reservation information is information that can be input by the patient (that is, input by the referring medical institution is not required). The second reservation information includes second essential reservation information and second optional reservation information. The second essential reservation information is information that is essential for the reservation at the referral medical institution. The second optional reservation information is information that is not essential for the reservation at the referral medical institution.

[0173] The patient inputs the second reservation information into the patient client device 20.

[0174] When the server 30 acquires the second reservation information from the patient client device 20, it generates reservation information by integrating the first reservation information and the second reservation information. The server 30 transmits the reservation information (a combination of the first reservation information and the second reservation information) to the referral client device 40.

[0175] (6-2-2) Reservation Input of Modification Example 2 The process of the reservation input of Modification Example 2 will be described. FIG. 17 is a sequence diagram of the process of the reservation input of Modification Example 2. FIG. 18 is a diagram showing an example of a screen displayed in the information processing of FIG. 17.

[0176] The trigger for the process in FIG. 17 is the successful login by the referring user (for example, the authentication for the referring medical institution identification information input by the referring user).

[0177] [Setting Information Request (S3110)] As shown in FIG. 17, the referring client device 10 executes a setting information request. Specifically, the processor 12 displays the screen P3110 (FIG. 18) on the display.

[0178] The screen P3110 includes an operation object B3110 and a field object F3110.

[0179] The operation object B3110 is an object that receives a user instruction for determining the content input into the field object F3110.

[0180] The field object F3110 is an object that receives the input of the referral medical institution identification information.

[0181] When the referring user inputs the referral medical institution identification information into the field object F3110 and operates the operation object B3110, the processor 12 transmits the setting information request data to the server 30. The setting information request data includes, for example, the referral medical institution identification information (an example of the "first mandatory reservation information") input into the field object F3110.

[0182] [Identification of Mandatory Reservation Items (S3130)] After step S3110, the server 30 identifies the setting of the first reservation information. Specifically, the processor 32 refers to the medical institution database and identifies the items of the first mandatory reservation information and the items of the second mandatory reservation information based on the information in the "setting" field associated with the referral medical institution identification information included in the setting information request data.

[0183] [Setting Information Response (S3131)] After step S3130, the server 30 executes the setting information response. Specifically, the processor 32 transmits the setting information response data to the referring client device 10. The setting information response data includes, for example, among the items of the first reservation information, the items identified as mandatory reservation items in step S3130 (that is, the items treated as the first mandatory reservation information) and the items not identified as mandatory reservation items in step S3130 (that is, the items treated as the first optional reservation information).

[0184] [Referring Reservation Registration Request (S3111)] After step S3131, the referring client device 10 executes the referring reservation registration request. Specifically, the processor 12 displays the screen P3111 (Fig. 18) on the display.

[0185] The screen P3111 includes an operation object B3111 and field objects F3111a to F3111b.

[0186] The operation object B3110 is an object that receives a user instruction for determining the content input to the field objects F3111a to F3111b.

[0187] The field object F3111a is an object that receives the input of first mandatory reservation information. The first mandatory reservation information includes items specified as items of the first mandatory reservation information in step S3130 (for example, the following items). · Referring department · Name of the referred doctor or the referred specialist outpatient clinic · Patient name · Patient contact information · Matters to be conveyed

[0188] The field object F3111b is an object that receives the input of first optional reservation information. The first optional reservation information includes items specified as items of the first optional reservation information in step S3130 (for example, the following items of medical information). · Name of the referred doctor or the referred specialist outpatient clinic · Matters to be conveyed · Medical information · Main diagnosis · Examination menu · Confirmation items related to the examination (as an example, the presence or absence of a cardiac pacemaker and the presence or absence of a desire for sedation)

[0189] When the referring user inputs each item of the field object F3111a and operates the operation object B3111, the processor 12 transmits referral reservation registration request data to the server 30. The referral reservation registration request data includes, for example, at least one of the following. · Referring medical institution identification information used for login · The first mandatory reservation information input into the field object F3111a

[0190] When the referring user inputs each item of the field object F3111a and at least one item of the field object F3111b and operates the operation object B3111, the processor 12 transmits the referral reservation registration request data to the server 30. The referral reservation registration request data includes, for example, at least one of the following. · The referral medical institution identification information used for login · The first mandatory reservation information input into the field object F3111a · The first optional reservation information input into the field object F3111b

[0191] [Database update (S1130)] After step S3111, the server 30 executes database update in the same manner as in FIG. 6.

[0192] [Input request (S3132)] After step S1130, the server � executes an input request. Specifically, the processor 32 transmits the input request data to the patient client device 20. The input request data includes, for example, the following. · The reservation URL issued in step S1310 · The items specified as the items of the second mandatory reservation information in step S3130 · The items specified as the items of the second person's reservation information in step S3130

[0193] [Patient reservation registration request (S3120)] After step S3132, the patient client device 20 executes a patient reservation registration request. Specifically, the processor 22 displays the reservation URL included in the input request data on the display. When the patient user designates the reservation URL, the processor 22 displays the screen P3120 (FIG. 18) on the display.

[0194] The screen P1120 includes an operation object B3120 and field objects F3120a to F3120b.

[0195] The field object F3120a is an object that accepts input of second mandatory reservation information. The second mandatory reservation information includes items specified as items of the second mandatory reservation information in step S3130 (for example, the following items). · Medical certificate number · Patient name · Gender · Date of birth · Patient contact information · Desired reservation date and time

[0196] The field object F3120b is an object that accepts input of second optional reservation information. The second optional reservation information includes items specified as items of the second optional reservation information in step S3130 (for example, at least one of the following items). · Medical certificate number · Insurance (as an example, information on the insurance the patient is enrolled in) · Medical history · Family history · Life history (as an example, information on drinking, smoking, exercise, and work) · Presence / absence and type of allergies · Presence / absence of pregnancy

[0197] When the patient inputs each item of the field object F3120a and operates the operation object B3120, the processor 12 transmits patient reservation registration request data to the server 30. The patient reservation registration request data includes, for example, the following information. · Second mandatory reservation information input to the field object F2120a

[0198] When the patient inputs each item of the field object F3120a and at least one item of the field object F3120b and operates the operation object B3120, the processor 12 transmits patient reservation registration request data to the server 30. The patient reservation registration request data includes, for example, the following information. · The second mandatory reservation information input to the field object F2120a · The second optional reservation information input to the field object F2120b

[0199] [Update of database (S1132)] After step S3120, the server 30 executes the update of the database as shown in FIG. 6.

[0200] (6-2-3) Parentheses in Modification Example 2 According to Modification Example 2, reservation information corresponding to the requirements of each referral medical institution is presented to the referral medical institution. As a result, the referral medical institution can easily obtain the information necessary for reservation. As a result, the burden on the referral user when accepting a reservation for a patient's medical treatment at the referral medical institution is reduced.

[0201] (7) Other Modification Examples Other modification examples will be described.

[0202] The storage device 11 may be connected to the referring client device 10 via the network NW. The storage device 21 may be connected to the patient client device 20 via the network NW. The storage device 31 may be connected to the server 30 via the network NW. The storage device 41 may be connected to the referral client device 40 via the network NW.

[0203] As described above, the embodiments of the present invention have been described in detail, but the scope of the present invention is not limited to the above embodiments. Further, the above embodiments can be variously improved and modified without departing from the gist of the present invention. Also, the above embodiments and modifications can be combined with each other.

Explanation of Reference Numerals

[0204] 1: Information processing system 10: Referring source client device 11: Storage device 12: Processor 13: Input / output interface 14: Communication interface 20: Patient client device 21: Storage device 22: Processor 23: Input / output interface 24: Communication interface 30: Server 31: Storage device 32: Processor 33: Input / output interface 34: Communication interface 40: Referring destination client device 41: Storage device 42: Processor 43: Input / output interface 44: Communication interface

Claims

1. An information processing apparatus for processing a reservation for medical treatment at a referral medical institution for a patient who has received medical treatment at a referring medical institution, comprising: means for receiving first reservation information from a referring user of the referring medical institution; means for receiving second reservation information from the patient; means for presenting the first reservation information and the second reservation information to a referral user of the referral medical institution. An information processing apparatus.

2. means for presenting a screen for prompting the patient to input the second reservation information after receiving the first reservation information; The information processing apparatus according to claim 1.

3. The first reservation information includes patient contact information of the patient; The presenting means presents the screen to the contact indicated by the patient contact information. The information processing apparatus according to claim 2.

4. The first reservation information includes patient name information of the patient, referral medical institution identification information, and referral doctor name information; The second reservation information includes the patient name information and reservation desired date and time information. The information processing apparatus according to claim 1 or claim 2.

5. The first reservation information includes medical treatment information of the patient. The information processing apparatus according to claim 4.

6. The second reservation information includes a medical treatment voucher number information of the patient at the referral medical institution. The information processing apparatus according to claim 4.

7. The first reservation information includes first essential reservation information and first optional reservation information; The second reservation information includes second essential reservation information and second optional reservation information; The referral medical institution identification information and setting information are stored in association with each other; The setting information is information regarding a setting indicating whether each item of the first reservation information and the second reservation information is to be treated as the first essential reservation information and the second essential reservation information, respectively; means for presenting a first screen for prompting the referring user to input the first reservation information; The first screen prompts for input of items to be treated as the first essential reservation information based on the setting information and items to be treated as the first optional reservation information based on the setting information; means for presenting a second screen for prompting the patient to input the second reservation information; The second screen prompts for input of items to be treated as the second essential reservation information based on the setting information and items to be treated as the second optional reservation information based on the setting information; The information processing apparatus according to claim 1 or claim 2.

8. Means for associating and storing the medical institution identification information of the referring medical institution and reservation status information regarding the status of the reservation. The information processing apparatus according to claim 1 or claim 2.

9. Means for updating the reservation status information when an instruction to confirm a reservation is received from the referred medical institution. The information processing apparatus according to claim 8.

10. Means for updating the reservation status information when an instruction to complete a medical treatment is received from the referred medical institution. The information processing apparatus according to claim 8.

11. An information processing method for processing a reservation for medical treatment at a referred medical institution for a patient who has received medical treatment at a referring medical institution, comprising: a computer executing a step of receiving first reservation information from a referring user of the referring medical institution; executing a step of receiving second reservation information from the patient; executing a step of presenting the first reservation information and the second reservation information to a referred user of the referred medical institution. Information processing method.

12. A computer for executing information processing for processing a reservation for medical treatment at a referred medical institution for a patient who has received medical treatment at a referring medical institution, functioning as means for receiving first reservation information from a referring user of the referring medical institution, functioning as means for receiving second reservation information from the patient, functioning as means for presenting the first reservation information and the second reservation information to a referred user of the referred medical institution. Program for this purpose.

13. An information processing system for processing a reservation for medical treatment at a referred medical institution for a patient who has received medical treatment at a referring medical institution, comprising: the information processing system includes a referring client device used by a referring user of the referring medical institution, a patient client device used by the patient, a referred client device used by a referred user of the referred medical institution, and a server; the server comprises means for receiving first reservation information from the referring client device, comprises means for receiving second reservation information from the patient client device, comprises means for presenting the first reservation information and the second reservation information to the referred client device. Information processing system.

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