Information provision device, information provision method, and program

Abstract

To provide an information provision device, an information provision method, and a program for facilitating the determination of the necessity of communication in response to a disaster.SOLUTION: The information provision device is provided with: an acquisition unit for acquiring disaster information that includes information indicating a disaster area subjected to a disaster; a determination unit for determining whether or not location information is included in the disaster area based on facility information and disaster information with which a facility, the location information indicating the location of the facility, and a person in charge of the facility are associated; and a notification unit for notifying a person in charge based on the result of the determination. The notification unit notifies the person in charge of the facility that there is a facility in charge of the disaster area when the facility is included in the disaster area, and notifies the person in charge of the facility that there is no facility in charge of the disaster area when the facility is not included in the disaster area.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present disclosure relates to an information providing device, an information providing method, and a program. [Background technology]

[0002] In the event of a disaster, the person in charge of sales or maintenance of the facility may contact the store to check the situation.

[0003] Patent document 1 describes a customer response support system in the event of a disaster, which receives disaster information when a disaster occurs, compares it with a database to identify affected customers, and displays the disaster information along with customer information to the person in charge. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2003-187058 Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the system described in Patent Document 1, it is difficult for the person in charge to identify customers who have not been affected by the disaster. Therefore, it may not be easy for the person in charge to determine whether or not to contact each customer depending on the disaster.

[0006] An example of an objective of the present disclosure is to provide a technology that makes it easy to determine whether or not communication is necessary in response to a disaster. [Means for solving the problem]

[0007] An information providing device in one aspect of the present disclosure includes an acquisition means for acquiring disaster information including information indicating a disaster area, which is an area affected by a disaster; a determination means for determining whether the location information is included in the disaster area based on facility information that associates a facility, location information indicating the location of the facility, and a person in charge of the facility, and the disaster information; and a notification means for notifying the person in charge based on the result of the determination.If the facility is included in the disaster area, the notification means notifies the person in charge of the facility that there is a facility in the disaster area that they are responsible for, and if the facility is not included in the disaster area, the notification means notifies the person in charge of the facility that there is no facility in the disaster area that they are responsible for.

[0008] An information provision method in one aspect of the present disclosure acquires disaster information including information indicating a disaster area, which is an area affected by a disaster, and determines whether the location information is included in the disaster area based on facility information that associates a facility, location information indicating the location of the facility, and a person in charge of the facility, and the disaster information.If the facility is included in the disaster area, the person in charge of the facility is notified that there is a facility in the disaster area that they are responsible for, and if the facility is not included in the disaster area, the person in charge of the facility is notified that there is no facility in the disaster area that they are responsible for.

[0009] A program in one aspect of the present disclosure causes a computer to acquire disaster information including information indicating a disaster area, which is an area affected by a disaster, and determine whether the location information is included in the disaster area based on facility information that associates a facility, location information indicating the location of the facility, and a person in charge of the facility, and the disaster information.If the facility is included in the disaster area, the program notifies the person in charge of the facility that they are responsible for in the disaster area, and if the facility is not included in the disaster area, the program notifies the person in charge of the facility that they are responsible for in the disaster area.

[0010] Each program may be stored in a non-transitory computer-readable recording medium. [Effects of the Invention]

[0011] One example of the effect of the present disclosure is that it is possible to easily determine whether or not communication is necessary in response to a disaster. [Brief explanation of the drawings]

[0012] [Figure 1] FIG. 1 is a diagram illustrating a configuration of a system including an information providing device. [Figure 2] FIG. 2 is a block diagram showing a functional configuration of the information providing device. [Figure 3] 4 is a flowchart showing the operation of the information providing device. [Figure 4] FIG. 10 is a block diagram showing another example of the functional configuration of the information providing device. [Figure 5] FIG. 10 is a diagram showing an example of an output screen. [Figure 6] 4 is a flowchart showing the operation of the information providing device. [Figure 7] FIG. 1 is a diagram illustrating a hardware configuration for realizing an information providing device according to the present disclosure using a computer and its peripheral devices. DETAILED DESCRIPTION OF THE INVENTION

[0013] Embodiments of the present disclosure will be described in detail with reference to the drawings.

[0014] [First embodiment] FIG. 1 is a diagram illustrating an example of a system including an information providing device 100 according to the present disclosure.

[0015] In FIG. 1, the information providing device 100 is a device that provides information to a person in charge of sales or maintenance of a facility based on disaster information. When a disaster occurs, the person in charge may contact a manager of the facility located in the affected area to check the situation. The person in charge may contact the manager by email, telephone, or message on a website or application, for example. The information providing device 100 provides information to support the person in charge in making contact in such cases.

[0016] The information providing device 100 is communicably connected to the disaster information transmission system, the facility information database, and the person in charge terminal device.

[0017] A disaster information transmission system is a system that transmits disaster information regarding disasters that occur within a predetermined area, such as within a country. For example, the information providing device 100 acquires disaster information from the disaster information transmission system. However, the source from which the information providing device 100 acquires the disaster information is not limited to this example. The source may be, for example, a disaster information database that records disaster information.

[0018] A disaster is damage to human social life and human life caused by natural phenomena or human-induced factors. Disasters can be divided into natural disasters and man-made disasters. Natural disasters include, for example, earthquakes, tsunamis, landslides, volcanic eruptions, typhoons, heavy rain, floods, lightning strikes, and tornadoes. Man-made disasters include fires and traffic accidents. In this disclosure, natural disasters are primarily considered as disasters, but the type of disaster is not particularly limited.

[0019] The facility information database is a database that records facility information. The facility information is information that associates at least a facility, location information indicating the location of the facility, and a person in charge of the facility. The facility information database may be provided inside the information providing device 100.

[0020] A facility is a building or equipment located at a certain location. A staff member is a person in charge of maintenance work such as inspections and maintenance, or of ordering maintenance work for a facility. A facility is, for example, an office or a store. A facility may also be equipment located in an office or a store. A facility is not limited to buildings or equipment, but may also include objects for which maintenance is performed, such as artwork.

[0021] The staff terminal device is a terminal device used by a staff member in charge of sales or maintenance of a facility. The staff terminal device may be, for example, a smartphone, a tablet, or a personal computer. The information providing device 100 notifies, i.e., provides information to, the staff terminal device. The staff terminal device is also communicably connected to a facility manager terminal device, which is a terminal device used by the facility manager.

[0022] Here, as described above, the person in charge is a person in charge of the business or maintenance of the facility. In other words, the person in charge can be described as a person different from the manager or owner of the facility, or a person outside the facility. The person in charge uses the person in charge terminal device to contact the facility manager terminal device to confirm the situation in the event of a disaster such as the one described above. The facility manager may be an employee of the facility or an employee of the company that operates the facility.

[0023] Next, the configuration of the information providing device 100 according to the embodiment will be described.

[0024] 2 is a block diagram showing the configuration of the information providing device 100. Referring to FIG. 2, the information providing device 100 includes an acquisition unit 101, a determination unit 102, and a notification unit 103.

[0025] Next, the configuration of the information providing device 100 in the first embodiment will be described in detail.

[0026] The acquisition unit 101 is an example of an acquisition means for acquiring disaster information including information indicating a disaster area that is an area that has been affected by a disaster. The acquisition unit 101 may acquire the disaster information from, for example, a disaster information transmission system, but the source of the disaster information is not limited to this.

[0027] Disaster information is information about a disaster that has occurred. The disaster information includes at least the disaster area. The disaster area may be represented, for example, by a place name or by latitude and longitude. The disaster information may also include information indicating the date and time the disaster occurred, the type of disaster, the scale of the disaster, and information about whether or not facilities can operate due to the disaster. The information indicating the scale of the disaster may include the scale of the disaster for each area. The information about whether or not facilities can operate due to the disaster is information about external factors that affect whether or not facilities can be operated. The information about whether or not facilities can operate due to the disaster is, for example, information about power outages and evacuation orders that accompany the disaster.

[0028] The determination unit 102 is an example of a determination means that determines whether the location information of a facility is included in a disaster area based on facility information that associates the facility, location information indicating the location of the facility, and the person in charge of the facility, and disaster information.

[0029] Facility information is information about a facility. As described above, the facility information may be recorded in a facility information database. The facility information is information that associates at least identification information that identifies the facility, location information that indicates the location of the facility, and a person in charge of the facility. The identification information that identifies the facility is, for example, the facility name. The location information that indicates the location of the facility may be, for example, the address of the facility or the latitude and longitude that indicate the location of the facility, but is not limited to these examples and may be any information that can identify the location of the facility. As described above, a person in charge of a facility is a person in charge of maintenance work such as inspections and maintenance, or of handling matters such as ordering maintenance work. In other words, the person in charge is the facility manager or a person outside the facility.

[0030] The facility information may also include information indicating contact information for a facility manager, which may be, for example, an email address or a telephone number.

[0031] Next, the processing of the determination unit 102 will be described.

[0032] The determination unit 102 determines whether the location information of the facility is included in the disaster area based on the facility information and the disaster information. The location information of the facility being included in the disaster area means that the location of the facility belongs to a range that is the disaster area. Furthermore, for example, if the location information of the facility is represented by an address, the location information of the facility being included in the disaster area may mean that the address of the facility falls within a land classification indicated as the disaster area.

[0033] For example, if the location information of a facility is 1753 Shimonumabe, Nakahara-ku, Kawasaki City, Kanagawa Prefecture, and the disaster area is Nakahara-ku, Kawasaki City, Kanagawa Prefecture, the determination unit 102 determines that the location information of the facility is included in the disaster area.Also, if the location information of a facility is 1753 Shimonumabe, Nakahara-ku, Kawasaki City, Kanagawa Prefecture, and the disaster area is Nishi-ku, Yokohama City, Kanagawa Prefecture, the determination unit 102 determines that the location information of the facility is not included in the disaster area.

[0034] Furthermore, the determination unit 102 may determine whether the location information of the facility is included in a disaster area that has suffered a disaster of such a magnitude that a person in charge needs to contact the facility. The disaster area that has suffered a disaster of such a magnitude that a person in charge needs to contact the facility may be, for example, an area that has suffered a disaster where the scale of the disaster is equal to or greater than a predetermined standard. In this case, the determination unit 102 may determine whether the location information of the facility is included in a disaster area that has suffered a disaster of such a scale that a person in charge needs to contact the facility. Note that the predetermined standard may be set in advance to a level that requires a person in charge to contact the facility.

[0035] The notification unit 103 is an example of a notification means that notifies a person in charge based on the result of the determination. If the location information of a facility is included in the disaster area, the notification unit 103 notifies the person in charge of the facility that the facility is in the disaster area. Furthermore, if the location information of the facility is not included in the disaster area, the notification unit 103 notifies the person in charge of the facility that the facility is not in the disaster area. The form of these notifications is not particularly limited as long as the person in charge can confirm them using a person in charge's terminal device or the like.

[0036] Furthermore, when a person in charge is in charge of multiple facilities, if one or more facilities for which the person in charge is in charge are included in the disaster area, the notification unit 103 may notify that there is a facility in the disaster area for which the person in charge is in charge. Furthermore, when a person in charge is in charge of multiple facilities, if there is no facility included in the disaster area for which the person in charge is in charge, the notification unit 103 may notify that there is no facility in the disaster area for which the person in charge is in charge.

[0037] Furthermore, if the same person in charge is associated with multiple facilities in the disaster area, the notification unit 103 may send a notification to the person in charge that further includes a list of the facilities in the disaster area. Here, the list of facilities may be presented in the form of a list or may be shown on a map.

[0038] Next, a description will be given of a notification that a facility in a disaster area is in your charge. The notification that a facility in a disaster area is in your charge may include at least one of information indicating the disaster-related status of each facility and information to assist the person in charge in contacting the facility manager to confirm the status.

[0039] The information indicating the disaster-related status of each facility may include, for example, information indicating the type of disaster. The information indicating the disaster-related status of each facility may also include the type of disaster and the scale of the disaster for each facility. The scale of the disaster for each facility is the scale of the disaster in the area that includes the location information of the facility.

[0040] The information indicating the disaster-related status of each facility may include information regarding the operation status of the facility. For example, the information indicating the disaster-related status of each facility may include information regarding power outages for each region that includes the location information of the facility and information regarding evacuation orders for each region that includes the location information of the facility.

[0041] The information indicating the disaster-related status of each facility may include information indicating the status of maintenance registration for each facility based on the facility information.

[0042] The information indicating the disaster-related status of each facility may include information indicating the status of the facility based on the facility information. The information indicating the status of the facility may be, for example, a video of the facility captured by a camera such as a surveillance camera installed in the facility or the operating status of equipment installed in the facility. In this case, the video of the facility and the operating status of the equipment may be acquired by the acquisition unit 101.

[0043] The information to assist the person in contacting the facility manager to check the situation may include a contact reminder. The reminder may be, for example, a message instructing the person in charge to contact the manager. The reminder may also be sent multiple times.

[0044] The information for supporting the person in charge in contacting the facility manager to check the status may include a template of text to be used in contacting the manager who manages the facility to check the status. The template may be text to be used by the person in charge when making a contact. For example, it may be a template for email contact or a template for telephone contact.

[0045] The templates may be stored in advance in a storage unit (not shown). In this case, the notification unit 103 may refer to the templates stored in the storage unit, input the disaster information and facility information into the templates, and notify the user. The templates may also be different for each type of disaster. In this case, the notification unit 103 notifies the user of a template for each type of disaster, depending on the type of disaster included in the disaster information.

[0046] The template may also include a list of facilities managed by the same administrator. In other words, the list of facilities managed by the same administrator is a list of facilities whose status the administrator should check. The list of facilities may include the maintenance registration status for each facility.

[0047] The template may also include a sentence expressing concern about a disaster, which may be preset for each disaster or may be generated each time by inputting a prompt containing disaster information into a large language model (LLM).

[0048] The template may also include a response template for the facility manager to respond to the status check contact. The response template may include, for example, options for the facility's status, making it easier for the facility manager to respond to the status check contact.

[0049] The notification that there is a facility in the disaster area that the facility is responsible for may also include information indicating the timing at which the facility should be contacted. The timing will be described in detail in the second embodiment.

[0050] Next, a description will be given of a notification that there are no facilities in the disaster area that the service provider is responsible for. The notification that there are no facilities in the disaster area that the service provider is responsible for may include, for example, a message indicating that no contact is necessary.

[0051] The notification that there are no facilities in the disaster area for which the facility is responsible may include a different message depending on the facility's proximity to the disaster area. For example, if a facility not included in the disaster area is close to the disaster area, the notification that there are no facilities in the disaster area for which the facility is responsible may include a message recommending contact. Also, for example, if a facility not included in the disaster area is far from the disaster area, the notification that there are no facilities in the disaster area for which the facility is responsible may include a message indicating that contact is not necessary. In this case, for example, a facility not included in the disaster area may be determined to be close to the disaster area if the location information of the facility not included in the disaster area is included in an area adjacent to the disaster area or in the same prefecture as the disaster area.

[0052] Furthermore, the notification unit 103 may stop the notification depending on the situation. For example, the notification unit 103 may stop the notification depending on the disaster situation based on disaster information. Note that stopping the notification means temporarily stopping the notification.

[0053] For example, based on disaster information, if a predetermined number or more of the same type of disaster occurs in the same disaster area within a predetermined period, the notification unit 103 suspends notifications to the person in charge whose facility is located in the disaster area for a predetermined period. This is because the same type of disaster may occur multiple times in succession, such as multiple aftershocks after a large earthquake. In such cases, the damage situation to the facility caused by multiple similar disasters occurring within a short period of time may not change. Therefore, if notifications that the facility in question is located in the disaster area and status confirmation contacts are made every time the same type of disaster occurs multiple times within a short period of time, the person in charge and the manager may find the notification bothersome. Therefore, if a predetermined number or more of the same type of disaster occurs in the same disaster area within a predetermined period of time, the notification unit 103 may suspend notifications to the person in charge whose facility is located in the disaster area, thereby reducing the inconvenience. Note that the predetermined period and the predetermined number in this case may be set in advance as appropriate to reduce the inconvenience. Furthermore, the predetermined period and the predetermined number in this case may be set for each type of disaster.

[0054] Furthermore, for example, when a disaster of a predetermined scale or larger occurs based on disaster information, the notification unit 103 suspends notifications to personnel whose facilities are within the disaster area for a predetermined period of time. This is because the scale of similar disasters can increase, such as when a larger earthquake occurs after an earthquake or when fires or floods spread. In such cases, the damage to facilities caused by the larger-scale disaster is likely to be due to the larger-scale disaster. Therefore, it may be easier for personnel and managers to respond if notifications that the personnel are in charge of a facility within the disaster area and contacts to check the situation are sent for a larger-scale disaster than the previous disaster. Therefore, when a disaster of a predetermined scale or larger occurs, the notification unit 103 may suspend notifications to personnel whose facilities are within the disaster area for a predetermined period of time, thereby enabling the personnel or managers to easily respond. Note that the predetermined period in this case may be set in advance to a period during which the scale of the disaster is expected to increase. Furthermore, the predetermined period in this case may be set for each type of disaster.

[0055] Furthermore, for example, the notification unit 103 may stop the notification based on an instruction to stop the notification from the person in charge.

[0056] So far, it has been described that the person in charge who receives the notification from the notification unit 103 contacts the facility to check the situation as necessary, but if the facility that the person in charge is responsible for is included in the disaster area, the notification unit 103 may send a status check message to the facility manager. In this case, the notification unit 103 may send the message using the template described above. For example, the notification unit 103 may refer to the facility information and send a status check message to the email address that is the contact point for the facility manager.

[0057] When the notification unit 103 sends a status check contact, the notification unit 103 may send the contact instead of the notification to the person in charge. Also, the notification unit 103 may send the contact together with the notification to the person in charge. Furthermore, the notification unit 103 may notify the person in charge, and when the person in charge instructs contact in response to the notification, the notification unit 103 may send the status check contact.

[0058] The operation of the information providing device 100 configured as above will be described with reference to the flowchart of FIG.

[0059] First, the acquisition unit 101 acquires disaster information (step S101).

[0060] Next, the determining unit 102 determines whether the location information of the facility is included in the disaster area based on the disaster information and the facility information (step S102).

[0061] In step S102, if it is determined that the location information of the facility is included in the disaster area (step S102: Yes), the notification unit 103 notifies the person in charge of the facility that the facility they are responsible for is located in the disaster area (step S103).

[0062] In step S102, if it is determined that the location information of the facility is not included in the disaster area (step S102: No), the notification unit 103 notifies the person in charge of the facility that there is no facility in the disaster area that they are responsible for (step S104).

[0063] After issuing the notification in step S103 or step S104, the information providing device 100 ends the series of operations.

[0064] The information providing device in the above-described embodiment includes an acquisition unit, a determination unit, and a notification unit. The acquisition unit acquires disaster information including information indicating a disaster area, which is an area affected by a disaster. The determination unit determines whether the location information is included in the disaster area based on the disaster information and facility information, which associates a facility, location information indicating the location of the facility, and a person in charge of the facility. The notification unit notifies the person in charge based on the determination result. If the facility is included in the disaster area, the notification unit notifies the person in charge of the facility that there is a facility in the disaster area that they are responsible for. Furthermore, if the facility is not included in the disaster area, the notification unit notifies the person in charge of the facility that there is no facility in the disaster area that they are responsible for. In other words, the information providing device in the above-described embodiment notifies the person in charge of the facility of the need to contact them to check the status of the facility based on the location information of the disaster area and the facility.

[0065] The information providing device of this embodiment allows a person in charge to know whether the facility he or she is responsible for is included in the disaster area when a disaster occurs, and to confirm the need to contact the facility he or she is responsible for to confirm the disaster situation. As a result, the information providing device of this embodiment makes it easy to determine whether or not to contact in response to a disaster.

[0066] When a disaster occurs, a person in charge of sales or maintenance of a facility such as a store or equipment may contact the store to check the situation. Here, the person in charge may be in charge of stores or equipment in various regions. In such cases, it is difficult for the person in charge to determine whether the facility they are responsible for is included in the area where the disaster occurred. Therefore, it is not easy for the person in charge to determine whether or not to contact each facility in response to the disaster. In such cases, the information providing device in this embodiment can easily determine whether or not to contact in response to the disaster.

[0067] [Second embodiment] Next, a second embodiment of the present disclosure will be described in detail with reference to the drawings. Below, the description of the second embodiment will be omitted to the extent that it does not become unclear.

[0068] Fig. 4 is a block diagram showing the configuration of an information providing device. In Fig. 4, information providing device 200 includes a timing determination unit 204 in addition to the configuration of the first embodiment. Since acquisition unit 101, determination unit 102, and notification unit 103 are the same as those in the first embodiment, their description will be omitted.

[0069] The timing determination unit 204 is an example of a timing determination means that determines the timing of contacting a facility manager to check the situation based on disaster information and facility information. The contact to check the situation should be made at a timing that allows the manager to check the situation at the facility. For example, immediately after a disaster, depending on the type and scale of the disaster, the manager may need to prioritize protecting himself or herself over checking the situation, or the manager may not be able to check the situation until the facility is cleaned up. Therefore, the timing determination unit 204 determines the timing of contacting a facility manager to check the situation based on disaster information and facility information, so that the manager can check the situation at the facility. Note that, as will be described in detail later, the timing of the contact determined by the timing determination unit 204 and the timing of the notification by the notification unit 103 may be different.

[0070] For example, the timing determination unit 204 may determine the timing of contact depending on the type and scale of the disaster. In this case, the timing determination unit 204 determines the timing of contact based on information associating the type and scale of the disaster with the timing of contact. The information associating the type and scale of the disaster with the timing of contact may be set in advance.

[0071] For example, the timing determination unit 204 may determine the timing later as the scale of the disaster increases. Also, for example, if the scale of the disaster is smaller than a predetermined standard, the timing determination unit 204 may determine the timing so that communication can be made without delay. The predetermined standard may be set in advance. This is because the timing at which the manager can check the status of the facility may differ depending on the scale of the disaster. In other words, if the scale of the disaster is large, it may take some time for the manager to be able to safely check the status of the facility. Also, if the scale of the disaster is not large, it is considered that safety can be confirmed early, so communication may be made at an earlier timing.

[0072] Furthermore, for example, the timing determination unit 204 may determine the timing later based on the type of disaster, the longer the duration of the disaster event. The duration of the disaster event may be preset according to the type of disaster, or the type and scale of the disaster, or may be specified based on disaster information. For example, disasters with short durations include lightning strikes, traffic accidents, and earthquakes without tsunamis or landslides, while disasters with long durations include heavy rain, tsunamis, floods, landslides, volcanoes, typhoons, and fires. For example, if the type of disaster is a disaster with short durations, the timing determination unit 204 may determine the timing of the notification to be a timing that allows for prompt notification. For example, if the type of disaster is a disaster with long durations, the timing determination unit 204 may determine the timing of the notification to be a predetermined period after the disaster. In this case, the predetermined period may be, for example, six hours, one day, or the like, but is not limited to these examples. In this case, the predetermined period may be set according to the type of disaster.

[0073] Furthermore, the timing determination unit 204 may determine the timing of the contact based on information regarding the availability of facility operation. For example, when the information regarding the availability of facility operation indicates that the facility is operable, the timing determination unit 204 may determine the timing of the contact to be a timing that allows the contact to be made without delay. The information regarding the availability of facility operation is, as described above, information regarding a power outage in the area including the facility or information regarding an evacuation order. For example, when the area including the facility is experiencing a power outage or an evacuation order has been issued for the area including the facility, the timing determination unit 204 may determine the timing of the contact to be a timing after a predetermined period of time or a timing when the power outage or evacuation order has been lifted. For example, when the area including the facility is not experiencing a power outage or an evacuation order has not been issued for the area including the facility, the timing determination unit 204 may determine the timing of the contact to be a timing that allows the contact to be made without delay.

[0074] Furthermore, if the facility that the person in charge is in charge of is included in a disaster area, the notification unit 103 may notify the person in charge of the timing of contact.

[0075] Furthermore, when a facility for which a person in charge is responsible is included in a disaster area, the notification unit 103 may send a notification including a contact reminder to the person in charge at a timing according to the timing of contact. For example, when a facility is included in a disaster area at the time when disaster information is acquired, the notification unit 103 may notify the person in charge of the facility that the facility for which the person in charge is responsible is in the disaster area, and may send another notification including a contact reminder a predetermined time before the timing of contact.

[0076] Furthermore, the notification unit 103 may send a message to the administrator to check the status at the timing determined by the timing determination unit 204.

[0077] An example of a notification output screen of the notification unit 103 when the timing determination unit 204 determines the timing of contact will be described with reference to Fig. 5. Fig. 5 is an example of a notification that there is a facility in charge in a disaster area when the facility is included in the disaster area.

[0078] In Fig. 5, the output screen is a notification output screen for a person in charge named "XX." In Fig. 5, the output screen includes information indicating that the person in charge has facilities in the disaster area, disaster information, a list of facilities included in the disaster area for which the person in charge is responsible, and a list of facilities not included in the disaster area for which the person in charge is responsible.

[0079] In FIG. 5, the output screen includes a message saying "There are facilities to be contacted" as information indicating that there are facilities in the disaster area that the user is responsible for.

[0080] In Fig. 5, the output screen includes disaster information such as the type of disaster, the time of occurrence of the disaster, the location of the disaster, the scale of the disaster, the disaster area, and disaster-related information. In Fig. 5, the information indicating the disaster area includes the scale of the disaster for each disaster area. Also, in Fig. 5, the disaster-related information is information regarding other disasters that occur in conjunction with the disaster.

[0081] In FIG. 5, the list of facilities included in the disaster area for which the person in charge is responsible is shown as a list of facilities that require contact. The list of facilities included in the disaster area for which the person in charge is responsible includes the facility name, the facility address, which is the facility's location information, the scale of the disaster in the area in which the facility is located, whether the facility is registered for maintenance, the recommended date and time for contacting the facility, and contact information for the facility's manager. Here, as shown in FIG. 5, selecting each of the facility's manager's contact information may output a link for accessing a contact template for each facility. For example, selecting each of the facility's manager's contact information in FIG. 5 may be configured to launch an email containing the template, or to allow access to a file in which the template is saved.

[0082] In addition, in Fig. 5, the list of facilities that are not included in the disaster area that the person in charge is responsible for is shown to be a list of facilities that do not require contact. The list of facilities that are not included in the disaster area that the person in charge is responsible for includes the facility name, the facility address which is the location information of the facility, the scale of the disaster in the area that the facility is in, whether the facility is registered for maintenance, and the contact information of the facility manager.

[0083] The output screen of Figure 5 may be the notification itself sent by notification unit 103, such as an email, or may be the screen of a website that can be accessed using a URL (Uniform Resource Locator) included in the notification sent by notification unit 103.

[0084] Furthermore, the notification by the notification unit 103 is not limited to the example shown in FIG.

[0085] The operation of the information providing device 200 configured as above will be described with reference to the flowchart of FIG.

[0086] First, the acquisition unit 101 acquires disaster information (step S201).

[0087] Next, the determining unit 102 determines whether the location information of the facility is included in the disaster area based on the disaster information and the facility information (step S202).

[0088] In step S202, if it is determined that the location information of the facility is included in the disaster area (step S202: Yes), the timing determination unit 204 determines the timing to contact the manager who manages the facility to confirm the situation based on the disaster information and the facility information (step S203).

[0089] Next, the notification unit 103 notifies the person in charge of the facility that the facility is in the disaster area and the timing of contact to confirm the situation (step S204).

[0090] In step S202, if it is determined that the location information of the facility is not included in the disaster area (step S202: No), the notification unit 103 notifies the person in charge of the facility that there is no facility in the disaster area that they are responsible for (step S205).

[0091] After issuing the notification in step S204 or step S205, the information providing device 200 ends the series of operations.

[0092] The information providing device according to the present embodiment includes an acquisition unit, a determination unit, a notification unit, and a timing determination unit. The acquisition unit acquires disaster information including information indicating a disaster area, which is an area affected by a disaster. The determination unit determines whether the location information is included in the disaster area based on the disaster information and facility information, which associates a facility, location information indicating the location of the facility, and a person in charge of the facility. The timing determination unit determines the timing of contacting a manager who manages the facility to check the situation based on the disaster information and the facility information. The notification unit notifies the person in charge based on the determination result. If the facility is included in the disaster area, the notification unit notifies the person in charge of the facility that there is a facility in the disaster area that the person in charge of the facility is responsible for and the timing of contacting the manager to check the situation. If the facility is not included in the disaster area, the notification unit notifies the person in charge of the facility that there is no facility in the disaster area that the person in charge of the facility is responsible for. That is, the information providing device according to the present embodiment notifies the person in charge of the facility of the need to contact the person in charge of the facility to check the situation based on the location information of the disaster area and the facility.

[0093] As a result, the information providing device of this embodiment allows a person in charge to know whether the facility he or she is responsible for is included in the disaster area when a disaster occurs. Therefore, the person in charge can confirm the need to contact the facility he or she is responsible for to check the disaster situation. As a result, the information providing device of this embodiment makes it easy to determine whether or not to contact in response to a disaster.

[0094] Furthermore, in the information providing device of this embodiment, the timing determination unit determines the timing of contacting a manager who manages the facility to check the situation based on the disaster information and facility information. Then, if the facility is included in the disaster area, the notification unit notifies the person in charge of the facility that the facility is in the disaster area and the timing of contacting the manager to check the situation. That is, the information providing device of this embodiment determines the timing of contact and notifies the person in charge so that the facility manager can contact the manager at a time when the manager can respond. This allows the person in charge to determine the appropriate timing for contacting the facility they are responsible for to check the disaster situation when a disaster occurs. Therefore, the information providing device of this embodiment can facilitate contact at an appropriate time depending on the disaster.

[0095] Depending on the severity and type of disaster, the timing at which a facility manager can receive phone calls, check emails, and check the status of the facility may vary. Furthermore, the severity of a disaster varies by region. Therefore, it is difficult for a person in charge to appropriately determine the timing of contact depending on the disaster. In such cases, the information providing device of this embodiment can facilitate contact at an appropriate timing depending on the disaster.

[0096] [Other application examples] In each embodiment, it has been described that by notifying facility personnel that the facility in question is in the disaster area or that the facility in question is not in the disaster area, it is possible to easily determine whether or not to contact the facility to check the status in response to a disaster. The information providing device in the present disclosure may be applied to support contacting people to check the status in the event of a disaster, not limited to facilities.

[0097] The person may be, for example, a family member or relative who lives far away. In this case, the determination unit 102 may make the determination using the location information of the person instead of the location information of the facility. The location information of the person may be, for example, the location information of a terminal device carried by the person, or the address where the person lives or the address of the place of employment where the person works.

[0098] In this application example as well, the information providing device can easily determine whether or not contact is necessary in response to a disaster.

[0099] [Hardware configuration] Some or all of the components of each device or system in each embodiment of the present disclosure described above are realized by any combination of an information processing device 1000 and a program, for example, as shown in Fig. 7. The information processing device 1000 includes, as an example, the following configuration.

[0100] ·CPU(Central Processing Unit)1001 ROM (Read Only Memory) 1002 ·RAM(Random Access Memory)1003 Program 1004 loaded into RAM 1003 A storage device 1005 for storing a program 1004 A drive device 1007 that reads and writes from and to the recording medium 1006 A communication I / F 1008 that connects to a communication network 1009 Input / output I / F 1010 for inputting and outputting data Bus 1011 connecting each component Note that I / F is an abbreviation for Interface.

[0101] Each component of each device or system in each embodiment is realized by CPU 1001 acquiring and executing a program that realizes the function of that component. The program that realizes the function of each component of each device is stored in storage device 1005 or RAM 1003 in advance, for example, and is read by CPU 1001 as needed. Note that program 1004 may be supplied to CPU 1001 via a communication network, or may be stored in recording medium 1006 in advance, and drive device 1007 may read the program and supply it to CPU 1001.

[0102] There are various variations in the method of realizing each device. For example, each device or system may be realized by any combination of a separate information processing device 1000 and a program for each component. Furthermore, multiple components included in each device may be realized by any combination of a single information processing device 1000 and a program.

[0103] Furthermore, some or all of the components of each device or system may be realized by general-purpose or dedicated circuits including a processor or a combination of these. Examples of circuits include a CPU, a GPU (Graphics Processing Unit), an FPGA (Field Programmable Gate Array), and an LSI (Large Scale Integration) for AI (Artificial Intelligence) processing. These may be configured by a single chip or by multiple chips connected via a bus. Some or all of the components of each device may be realized by a combination of the above-mentioned circuits and a program.

[0104] When some or all of the components of each device or system are realized by multiple information processing devices, circuits, etc., the multiple information processing devices, circuits, etc. may be centrally or decentralized. For example, the information processing devices, circuits, etc. may be realized as a client-server system, a cloud computing system, or the like, in which they are connected via a communication network.

[0105] Although the present disclosure has been described above with reference to the embodiments, the present disclosure is not limited to the above-described embodiments. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure.

[0106] Furthermore, although the operations are described in a sequential order in the form of a flowchart, the order of the description does not limit the order in which the operations are performed. Therefore, when implementing each embodiment, the order of the operations may be changed as long as it does not affect the content.

[0107] Some or all of the above-described embodiments can be described as, but are not limited to, the following supplementary notes.

[0108] [Appendix 1] An acquisition means for acquiring disaster information including information indicating a disaster area that is an area affected by a disaster; a determining means for determining whether the location information is included in the disaster area based on facility information in which a facility, location information indicating the location of the facility, and a person in charge of the facility are associated, and the disaster information; a notification means for notifying the person in charge based on the result of the determination, The notification means If the facility is included in the disaster area, notify the person in charge of the facility that the facility is in the disaster area; If the facility is not included in the disaster area, notify the person in charge of the facility that there is no facility in the disaster area that they are responsible for; Information provision device.

[0109] [Appendix 2] When the same person in charge is associated with a plurality of facilities included in the disaster area, the notification means sends a notification to the person in charge that further includes a list of the facilities included in the disaster area. 10. The information providing device according to claim 1.

[0110] [Appendix 3] the disaster information includes the type of the disaster and the scale of the disaster for each of the disaster areas; The notification includes the type of disaster and the scale of the disaster for each facility. 3. The information providing device according to claim 2.

[0111] [Appendix 4] The notification includes a reminder to contact the manager who manages the facility to check the situation. 4. The information providing device according to claim 2 or 3.

[0112] [Appendix 5] The notification includes a template of a sentence to be used to contact the manager who manages the facility to confirm the situation. 5. An information providing device according to any one of appendices 2 to 4.

[0113] [Appendix 6] The template includes a list of the facilities managed by the same administrator. 6. The information providing device according to claim 5.

[0114] [Appendix 7] If the facility that the person in charge is in charge of is included in the disaster area, the notification means further contacts the manager of the facility to confirm the situation. 7. An information providing device according to any one of appendices 1 to 6.

[0115] [Appendix 8] the notification means stops notifications to the person in charge when the facility for which the person in charge is responsible is included in the disaster area when a predetermined number of disasters of the same type occur within a predetermined period in the same disaster area; 8. An information providing device according to any one of appendices 1 to 7.

[0116] [Appendix 9] a timing determination means for determining, based on the disaster information and the facility information, the timing for contacting a manager who manages the facility to confirm the situation; 9. The information providing device according to any one of appendices 1 to 8, further comprising:

[0117] [Appendix 10] the disaster information includes the type and scale of the disaster that has occurred; the timing determination means determines the timing of the notification depending on the type and scale of the disaster. 10. The information providing device according to claim 9.

[0118] [Appendix 11] The timing determination means determines the timing to be later as the scale of the disaster increases. 11. The information providing device according to claim 10.

[0119] [Appendix 12] the timing determination means determines the timing to be later as the duration of the disaster event is longer based on the type of disaster; 12. The information providing device according to claim 10 or 11.

[0120] [Appendix 13] the disaster information includes information regarding whether the facility is operational; the timing determination means determines the timing to make the contact without delay if the facility is operable based on information regarding whether the facility is operable; 13. An information providing device according to any one of appendices 10 to 12.

[0121] [Appendix 14] When the facility that the person in charge is in charge of is included in the disaster area, the notification means notifies the person in charge of the timing and the contact reminder. 14. An information providing device according to any one of appendices 9 to 13.

[0122] [Appendix 15] When the facility that the person in charge is in charge of is included in the disaster area, the notification means sends the person in charge a notification including the reminder to contact again according to the timing. 15. An information providing device according to any one of appendices 9 to 14.

[0123] [Appendix 16] The notification means transmits the notification to the administrator at the timing. 16. An information providing device according to any one of appendices 9 to 15.

[0124] [Appendix 17] Obtain disaster information including information indicating a disaster area, which is an area affected by a disaster; determining whether the location information is included in the disaster area based on facility information in which a facility, location information indicating the location of the facility, and a person in charge of the facility are associated, and the disaster information; If the facility is included in the disaster area, notify the person in charge of the facility that the facility is in the disaster area; If the facility is not included in the disaster area, notify the person in charge of the facility that the facility is not in the disaster area; Information provision method.

[0125] [Appendix 18] Obtain disaster information including information indicating a disaster area, which is an area affected by a disaster; determining whether the location information is included in the disaster area based on facility information in which a facility, location information indicating the location of the facility, and a person in charge of the facility are associated, and the disaster information; If the facility is included in the disaster area, notify the person in charge of the facility that the facility is in the disaster area; If the facility is not included in the disaster area, notify the person in charge of the facility that there is no facility in the disaster area that they are responsible for; A program that causes a computer to perform a process.

[0126] Furthermore, some or all of the configurations described in Supplementary Notes 2 to 16 that are subordinate to Supplementary Note 1 (information providing device) described above may also be subordinate to Supplementary Note 17 (information providing method) and Supplementary Note 18 (program) in the same subordinate relationship as Supplementary Note 2 to Supplementary Note 16. Furthermore, not limited to Supplementary Note 1, Supplementary Note 17, and Supplementary Note 18, some or all of the configurations described as Supplements may be subordinate to various hardware, software, various recording means for recording software, or systems, within the scope of each of the above-mentioned embodiments. [Explanation of symbols]

[0127] 100 Information provision device 101 Acquisition Department 102 Judgment section 103 Notification Department 200 Information provision device 204 Timing determination unit 1000 Information Processing Device 1001 CPU 1002 ROM 1003 RAM 1004 Program 1005 Storage device 1006 Recording media 1007 Drive device 1008 Communication I / F 1009 Communication Network 1010 Input / Output Interface 1011 Bus

Claims

1. An acquisition means for acquiring disaster information including information indicating a disaster area that is an area affected by a disaster; a determining means for determining whether the location information is included in the disaster area based on facility information in which a facility, location information indicating the location of the facility, and a person in charge of the facility are associated, and the disaster information; a notification means for notifying the person in charge based on the result of the determination, The notification means If the facility is included in the disaster area, notify the person in charge of the facility that the facility is in the disaster area; If the facility is not included in the disaster area, notify the person in charge of the facility that the facility is not in the disaster area; Information provision device.

2. The notification includes a template of a sentence to be used to contact the manager who manages the facility to confirm the situation. The information providing device according to claim 1 .

3. the notification means stops notifications to the person in charge when the facility for which the person in charge is responsible is included in the disaster area when a predetermined number of disasters of the same type occur within a predetermined period in the same disaster area; The information providing device according to claim 1 .

4. a timing determination means for determining, based on the disaster information and the facility information, the timing for contacting a manager who manages the facility to confirm the situation; The information providing device according to claim 1 , further comprising:

5. the disaster information includes the type and scale of the disaster that has occurred; the timing determination means determines the timing of the notification depending on the type and scale of the disaster.

5. The information providing device according to claim 4.

6. The timing determination means determines the timing to be later as the scale of the disaster increases. The information providing device according to claim 5 .

7. the timing determination means determines the timing to be later as the duration of the disaster event is longer based on the type of disaster; The information providing device according to claim 5 .

8. When the facility that the person in charge is in charge of is included in the disaster area, the notification means notifies the person in charge of the timing and the contact reminder.

5. The information providing device according to claim 4.

9. Obtain disaster information including information indicating a disaster area, which is an area affected by a disaster; determining whether the location information is included in the disaster area based on facility information in which a facility, location information indicating the location of the facility, and a person in charge of the facility are associated, and the disaster information; If the facility is included in the disaster area, notify the person in charge of the facility that the facility is in the disaster area; If the facility is not included in the disaster area, notify the person in charge of the facility that there is no facility in the disaster area that they are responsible for; Information provision method.

10. Obtain disaster information including information indicating a disaster area, which is an area affected by a disaster; determining whether the location information is included in the disaster area based on facility information in which a facility, location information indicating the location of the facility, and a person in charge of the facility are associated, and the disaster information; If the facility is included in the disaster area, notify the person in charge of the facility that the facility is in the disaster area; If the facility is not included in the disaster area, notify the person in charge of the facility that there is no facility in the disaster area that they are responsible for; A program that causes a computer to perform a process.

Images