Health support system or the like for providing appropriate medical information

Abstract

To provide a health support system or the like that is easy to use for both of a doctor side and a user side and can present appropriate and accurate medical information in a timely manner.SOLUTION: In a health support system in which doctor terminals operated by doctors and the like (including doctors, dentists, nurses, caregivers, paramedics, co-medical, counselors, and consulting and other health support personnel; the same applies hereinafter), a user booth that users can enter and exit, and a server device are connected via a telecommunication network, the doctor terminals and the user booth include an audio data acquisition unit that acquires audio data spoken by the doctors and the like and / or the users, and an audio data transmitting / receiving unit that can transmit and receive the audio data to and from each other.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a health support system, a health support method, a health support program, and a health support booth used therefor, which provide appropriate medical information to users such as patients. [Background technology]

[0002] For users who have difficulty in meeting in person at medical facilities, nursing homes, offices, etc. due to travel difficulties or privacy issues, there has been an expectation that health support services for people in remote locations, including remote medical consultations conducted from home using a computer, smartphone, tablet, etc., will be expanded.

[0003] However, in order to receive remote medical care, both the doctor and the user must prepare specialized medical equipment and measuring devices, as well as a network environment capable of telecommunications, and then set up these devices. This poses a particularly high hurdle for users seeking health support services, especially the elderly, and has been a major factor preventing the spread of health support services to people in remote locations.

[0004] Furthermore, the standards and settings of these devices and equipment vary in both hardware and software, making it difficult for doctors and other medical professionals to obtain sufficient information, particularly when conducting visual and auscultatory examinations, and ensuring the quality of the services provided to users.

[0005] In this regard, Patent Document 1 discloses a system in which a family doctor can provide online consultations and issue prescriptions in a medical booth installed within a limited area. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Japanese Patent Application Publication No. 2022-158719 Summary of the Invention [Problem to be solved by the invention]

[0007] However, in Patent Document 1, examinations are conducted mainly based on online conversations with the user, making it difficult for the user to fully understand the highly specialized explanations that the doctor gives based on his or her medical knowledge, and for the doctor, since the consultation is not face-to-face, it can be difficult to provide clear explanations to the user while appropriately presenting materials, which often leads to misunderstandings and anxiety on both sides.

[0008] Therefore, an object of the present invention is to provide a health support system that is easy to use for both doctors and users, and that can present appropriate and accurate medical information in a timely manner. [Means for solving the problem]

[0009] In order to solve the above problems, the health support system of the present invention comprises: A health support system in which a doctor's terminal operated by a doctor, etc. (including a doctor, dentist, nurse, caregiver, paramedical, allied health, counselor, consultant, or other health supporter; the same applies hereinafter), a user booth that users can enter and exit, and a server device are connected via a telecommunications network, The doctor's terminal and the user booth are characterized by having an audio data acquisition unit that acquires audio data spoken by the doctor and / or the user, and an audio data transmission / reception unit that can transmit and receive the audio data to and from each other.

[0010] In the health support system of the present invention, the server device, the doctor's terminal, or the user booth may be configured to have a text creation unit that can convert the voice data acquired by the voice data acquisition unit into text using a voice recognition function to create text. This allows the doctor or user to visually recognize what the other person is saying as text information, avoiding deterioration of sound quality or loss of voice due to communication failures or traffic, and enabling unfamiliar technical terms to be communicated to the user in an easy-to-understand manner.

[0011] The text creation unit may also be configured to have a text summarization unit that can create a text that supplements and summarizes the text, allowing the user to review complex and difficult medical information in a simple summary, and to receive health support that is more comprehensible and satisfying.

[0012] Furthermore, the user booth is equipped with a measuring device connection unit to which measuring devices that measure physical data related to the user's physical condition can be connected, and a physical data transmission unit that can transmit the physical data acquired through the measuring devices to the server device, allowing doctors and other medical professionals to make appropriate judgments and provide advice based on objective information related to the user's physical condition, such as vital information such as breathing, body temperature, blood pressure, and pulse, as well as numerical values ​​related to height and weight, or the user's own facial expression, rather than relying solely on conversation with the user. Furthermore, the measuring device connection unit is equipped with highly versatile standardized connection terminals (whether wired or wireless) for major measuring devices, allowing for plug-and-play compatibility, making installation extremely easy for those installing user booths.

[0013] In the health support system of the present invention, the server device may be configured to have a medical information providing unit that provides appropriate medical information based on the voice data acquired by the voice data acquiring unit and / or the physical data acquired through the measuring device connecting unit. With this configuration, the system itself can pick out important keywords from the conversations of doctors and users and identify related fields, and can even predict and pre-read and present files related to medical materials that will be needed next from the context, allowing the consultation to proceed as if it were a face-to-face consultation with a skilled surgeon or nurse, enabling doctors and others to provide sufficient health support services even to people at a distance.

[0014] In order to solve the above problem, the health support program of the present invention is characterized by instructing a computer to provide appropriate medical information based on physical data regarding the user's physical condition and / or audio data spoken by the user or a doctor, etc.

[0015] Furthermore, the health support booth of the present invention is connectable to a server device and a doctor's terminal operated by a doctor, etc. via a telecommunications network, and is characterized by having an audio data acquisition unit that acquires audio data spoken by the user, an audio data transmission / reception unit that can transmit and receive audio data between the server device and the doctor's terminal, a measuring device connection unit that can connect a measuring device that measures physical data related to the user's physical condition, and a physical data transmission unit that can transmit the physical data acquired through the measuring device connection unit to the doctor's terminal, etc. via the server device, and a medical information receiving unit that can receive appropriate medical information provided by the server device based on the audio data and / or the physical data.

[0016] The health support method of the present invention is characterized by comprising the steps of acquiring voice data spoken by a doctor, etc. and / or a user, converting the voice data into text using a voice recognition function, and providing medical information appropriate for the user based on the converted text voice data, and further comprising the step of measuring the physical condition of the user, and optionally configuring the method to take into account physical data regarding the physical condition of the user when providing medical information appropriate for the user. [Effects of the Invention]

[0017] According to the health support system of the present invention, by simply stopping by a user booth installed in a nearby commercial facility or the user's own workplace, for example, the user can visit multiple medical departments in a privacy-preserving environment and receive the necessary examinations and advice from doctors, etc., making it possible to provide sufficient health support services even to users who find it difficult to visit a hospital for physical or psychological reasons or due to geographical or time constraints.

[0018] Furthermore, with the health support system of the present invention, users can obtain medical information about their own physical condition and a summary of their medical treatment while remaining in the booth, which helps them understand the explanations given by doctors and others and prevents misunderstandings or lack of understanding of the diagnosis.

[0019] For doctors and other medical professionals, the burden of explaining things to users during remote medical care will be significantly reduced, making it easier for them to provide clear explanations by showing appropriate materials at the appropriate time, even to those in distant locations, and allowing them to present accurate medical information. [Brief explanation of the drawings]

[0020] [Figure 1] FIG. 1 is a schematic diagram showing an embodiment of a health support system according to the present invention; [Figure 2] A conceptual diagram illustrating the configuration of a medical facility server and a doctor's terminal in the health support system of the present invention. [Figure 3]A conceptual diagram illustrating the configuration of a user booth in the health support system of the present invention. [Figure 4] FIG. 1 is a flow chart illustrating the processing procedures of the text creation unit, medical information provision unit, and text summarization unit of the health support system of the present invention. [Figure 5] FIG. 1 is a front view illustrating the display screens of the doctor's terminal and the user booth in the health support system of the present invention. [Figure 6] FIG. 1 is a front view illustrating a display screen displaying medical information provided by the health support system of the present invention; [Figure 7] FIG. 1 is a perspective view illustrating a health support booth according to the present invention. [Figure 8] 1 is an open end view (side view) illustrating a health support booth according to the present invention; [Figure 9] 1 is an open end view (top view) illustrating a health support booth according to the present invention; DETAILED DESCRIPTION OF THE INVENTION

[0021] An embodiment of the health support system of the present invention will be described with reference to the drawings. The technical scope of the present invention includes all embodiments within the scope that does not deviate from the spirit of the invention. Not all of the technical elements included in the present embodiment are essential constituent elements, and they may be combined in any manner.

[0022] As shown in Figure 1, the health support system of this embodiment comprises a medical facility server S, a doctor terminal D operated by a doctor, and a user booth B accessible by users, all connected via a telecommunications network.

[0023] Here, the doctor device comprises a medical facility server S and a doctor terminal D. As shown in this embodiment, the medical facility server S is installed in a central facility of a hospital, for example, and the doctor terminal D is installed in an examination room assigned to each doctor, each installed in a separate housing. Alternatively, it is optional to have both the server and client functions integrated into a single hardware device, and of course the medical facility server S can also be installed in the office of the service provider that provides the health support system of the present invention.

[0024] The doctor's terminal D is equipped with an audio data acquisition unit 201, an audio data transmission / reception unit 202, and a display unit 203, and the medical facility server S is equipped with a text creation unit 204, a text summary unit 205, a medical information provision unit 206, a medical document creation unit 207, a medical document transmission unit 208, and an electronic health record transmission / reception unit 209.

[0025] Furthermore, the medical facility server S may optionally be provided with a video and audio recording mechanism for recording images and sounds of doctors and the like, and may of course be provided with a mechanism for recording the acquired physical data of users.

[0026] User booth B is equipped with a voice data acquisition unit 301, a voice data transmission / reception unit 302, a text creation unit 303, a text summary unit 304, a display unit 305, a measurement device connection unit 306, a physical data transmission unit 307, and a medical information reception unit 308.

[0027] There are no particular restrictions on the attributes of users as long as they wish to receive health support, and they may be healthy people seeking beauty or nutrition consultations.

[0028] The shape and form of the user booth B is not particularly limited, and as long as it can be separated on all four sides and can isolate the user from the external environment, it can be configured in any shape, such as square, rectangular, or cylindrical, and can also be formed by separating the four sides with partitions, etc. Also, it can be either fixed or movable, and if it is movable, it can be equipped with casters, etc., on the bottom.

[0029] There are no particular restrictions on where User Booth B can be installed, and it can be inside a train station, a commercial facility, an office, etc. This allows users to simply stop by the nearest User Booth B to receive consultations from multiple medical departments in a private environment and receive the necessary examinations and advice from doctors, etc., enabling them to receive sufficient health support services even when it is difficult for them to visit a doctor for physical or psychological reasons or due to geographical or time constraints.

[0030] In addition, User Booth B is configured so that measurement and treatment equipment capable of measuring the user's physical data can be connected using highly versatile standardized connection terminals, making the barrier to installation extremely low for those who set up user booths.

[0031] The measuring equipment that can be connected can be a variety of devices, including electromagnetic wave oscillator receivers, ultrasonic transmitters and receivers, testing equipment, and medical equipment, but when equipped with an imaging device, non-contact thermometer, wearable device, etc., it is particularly useful in the present invention because it can instantly obtain vital data that is essential for understanding the health condition of a user who enters user booth B, such as the height, breathing, body temperature, blood pressure, and pulse rate of the user.

[0032] Furthermore, by incorporating load sensors into the floor and chairs, it becomes possible to measure the weight of users who enter User Booth B, which makes it possible to immediately calculate the user's BMI, etc.

[0033] Specifically, when a user enters user booth B, imaging device C installed in user booth B begins capturing the user's image. At this time, the user's height is instantly measured using, for example, an AR (Augmented Reality) height gauge that uses scanning technology based on the reflection of laser light. An iris scanner installed in imaging device C also captures the user's iris, and the resulting feature values ​​can be used for personal authentication. Furthermore, imaging device C also has a thermal camera function that can detect infrared rays and measure the temperature of an object, thereby measuring the body temperature of the user who enters the booth. Additionally, the user's breathing rate can be estimated by analyzing chest movement from video images of the user's upper body.

[0034] Furthermore, a pressure-sensitive material is embedded in the bottom of user booth B, so that the user's weight can be measured as soon as they enter the booth.

[0035] These data are transmitted from the physical data transmission unit 307 of the user booth B to the medical facility server S. As a result, when a user enters the user booth B, their height and weight are measured at that time, and the user's blood circulation volume and BMI index can be immediately determined.

[0036] If a user has already registered their name, age, etc. as a user of the health support system of the present invention, and information such as blood test results is included as information related to the user through personal authentication, it will be possible to evaluate kidney function, liver function, etc. in addition to the information on height and weight mentioned above.

[0037] In addition, the medical facility server S can work in conjunction with an external health record server and refer to the user's medical record information, such as the user's BMI index trends recorded there, to determine whether the user is prone to being underweight, obese, or maintaining a normal weight, and send this information to the doctor's terminal D.

[0038] Furthermore, if the user's body temperature exceeds 37.5°C and the medical facility server S refers to the user's medical history (including overseas travel history) recorded in the health record server and suspects the possibility of infection with an infectious disease (influenza, COVID-19, malaria, etc.), it can begin the interview with this in mind.

[0039] In this way, by using the health support system of the present invention, doctors and other medical professionals can approach a user's interview with a certain degree of predictability based on objective information about the user's body before starting a conversation with the user. Needless to say, once the user begins speaking, they can verify their identity through voiceprint authentication.

[0040] The treatment devices that can be connected include, for example, an ultrasound fracture treatment device used in ultrasound fracture treatment, a light therapy device used in dermatological light therapy, or a self-injection syringe used to treat diabetes or osteoporosis. These devices can be easily operated by users and can greatly improve the effectiveness of treatment if a doctor or other medical professional provides online guidance.

[0041] When a doctor or other medical professional begins a conversation with a user in a user booth B through a microphone on the doctor or other medical professional terminal D while referring to the user's physical data in cooperation with the medical facility server S, the doctor or other medical professional's voice is converted from the microphone into voice data by the voice data acquisition unit 201 and transmitted from the voice data transmission / reception unit 202 to the user booth B via the medical facility server S.

[0042] In addition, the user's voice is collected by a microphone installed in the user booth B, converted into voice data by the voice data acquisition unit 301, and then transmitted from the voice data transmission / reception unit 302 to the doctor's terminal D via the medical facility server S.

[0043] The voice data of the doctors and users acquired at this time is transcribed using the voice recognition function of the medical facility server S (or the doctor's terminal D, user booth B), and the text converted based on the voice data is displayed on the display device of the doctor's terminal D or user booth B.

[0044] This allows doctors and users to visually recognize what the other person is saying as text information, avoiding audio loss and deterioration in sound quality due to communication problems, and making it possible to communicate unfamiliar technical terms to the other person in an easy-to-understand manner.

[0045] In this embodiment, the speech recognition function of the medical facility server S incorporates an AI-equipped speech recognition tool, but any method of speech recognition can be used, such as generating sentences from phonemes that are close to the features extracted by acoustic analysis by referring to a speech dictionary and language model.

[0046] In this case, a large amount of medical articles and medical information provided by pharmaceutical companies and others is collected from magazines, newspapers, or websites, and a "medical corpus" is created that is processed so that it can be searched and analyzed by computer.By referencing this, it becomes possible to achieve more accurate speech recognition of medical terms such as disease names, symptoms, drug names, and active ingredient names that are expected to be used in conversations between doctors and users.

[0047] Furthermore, even if a user's statement contains the name of a disease or drug that is not actually accurate, by referring to the medical corpus, it is possible to determine whether the user's statement is inaccurate.

[0048] In addition, regarding errors in pharmaceutical names, candidates for correct names may be listed by linking with a pharmaceutical similar name search system.

[0049] In addition, the medical information providing unit 206 provided in the medical facility server S extracts information that may trigger health support, such as disease name, symptoms, test results, medical history, and medication history, from the transcribed voice data and the user's physical data sent from the user booth B, and searches and selects from the related medical information database MD, which stores and accumulates related cases, treatment methods, medications, test results, test items, and other medical information, and sends it to the doctor's terminal D.

[0050] Specifically, when trigger words such as "thirst" or "fatigue" are extracted from the user's conversation, the medical facility server S queries an external related medical information database MD that is stored within the server or accessible to the server, and sends information on disease names such as "diabetes," "diabetes insipidus," "Sjogren's syndrome," and "chronic sialadenitis" that correspond to or are related to the query "fatigue" or "thirst" to the doctor's terminal D.

[0051] This allows all possible diseases to be displayed on the display of the doctor's terminal D, allowing doctors to avoid overlooking important facts and resulting misdiagnoses, even in areas outside their own area of ​​expertise.

[0052] Furthermore, if the phrase "I lost weight" is extracted from a subsequent conversation, the system can narrow down the above disease name group to "diabetes." By appropriately combining multiple trigger words, the system can be configured to improve the accuracy of disease name selection.

[0053] If the doctor or other medical professional continues to talk with the user and determines that the user's symptoms are likely to be "diabetes" and selects "diabetes" from the group of disease names mentioned above, the medical information providing unit 206 will further query the related medical information database MD, extract information such as the corresponding treatment, materials related to other cases, medications to be administered, medical records and image files related to the user's medical history, and send it to the doctor or other medical professional's terminal D.

[0054] This will enable doctors and other medical professionals to provide health support to users smoothly and without delay, showing relevant materials and information to users and explaining things to them as if they were conducting a face-to-face consultation.

[0055] Furthermore, when the medical information providing unit 206 finds trigger words such as "insulin," "hypoglycemic drugs," "self-monitoring of blood glucose," and "self-injection" in succession in the explanation about "diabetes" given by a doctor or the like to a user, it can present the doctor or the like with the necessary and sufficient materials in a timely manner according to the flow of the explanation, allowing the doctor or the like to proceed as if they were conducting a face-to-face consultation with the presence of an experienced medical secretary, which can significantly reduce the burden of remote medical consultations, etc., and also makes it possible to provide sufficient health support services to people in remote locations.

[0056] Furthermore, as mentioned above, by linking with the medical corpus, it is possible to estimate the user's level of medical knowledge and understanding, making it possible to prepare and provide various materials and summary documents tailored to the user's individual level.

[0057] In cases where a user who has already received a diagnosis from a doctor at another medical institution uses the health support system of the present invention to seek a second opinion, rather than inferring the disease name from the flow of the user's speech as described above, it is possible to configure the system to target the specific disease name that is the result of the diagnosis received at the first medical institution, and provide the disease name and other medical information from a strict perspective, such as by referring to a medical corpus, to ensure that there are no chief complaints or medical history that could raise doubts about this.

[0058] When creating a summary, if there is reference to the relevant medical information database MD or medical corpus during speech recognition, the history is always checked to ensure that the actual medical terminology used during the hearing is included, thereby preventing misunderstandings by users who receive the summary.

[0059] For example, the symptom "lumbar spondylolisthesis" is one of the well-known diseases that cause "lumbar spinal stenosis," and in practice, doctors often use the two terms synonymously. However, if a doctor says "lumbar spinal stenosis" during an interview, but the provided summary lists "lumbar spondylolisthesis" as the actual disease name, patients may be confused by the different wording (even if this is an accurate diagnosis). For this reason, when creating the summary, it is best to avoid using similar terms as much as possible and to instruct doctors to create the summary using the same technical terms used during the interview.

[0060] The summary text can be supplemented with explanatory text corresponding to the technical terms from the relevant medical information database MD or medical corpus that was referenced, and the summary is not necessarily limited to the text information converted into text by speech recognition.

[0061] Furthermore, the medical facility server S has a medical document creation unit 207 that can create various medical document data such as medical certificates, medical information reports, and prescriptions based on the doctor's judgment, and by transmitting the medical document data from the medical document transmission unit 208 to the user booth B, it becomes possible to print out and provide it to the user directly on the spot.

[0062] Data related to medical certificates and medical information reports can be sent directly to other medical facilities, reducing the burden on users of having to bring them to those facilities. Data related to prescriptions can be sent directly to a terminal device at any pharmacy designated by the doctor or user, and medications prescribed based on the prescription data received at the pharmacy can be sent directly to the user's address, allowing users to receive their prescription medications without having to go to a pharmacy, making it possible to provide even more thorough health support services to users who have difficulty traveling.

[0063] Furthermore, the medical facility server S can be configured to link with other external servers, and can optionally be configured to link with various health record servers such as electronic health records, personal health records, and electronic medical records that can record the user's medical history, examination history, and medical charts, thereby exchanging information about the user's body and providing more accurate health support services.

[0064] There are no particular restrictions on the information about the user's body as long as it can be recorded in the health record, and it may include the user's age, gender, overseas travel history, etc.

[0065] Additionally, the acquired physical data of the user and the provided medical information may optionally be transmitted from the electronic health record transmitting / receiving unit 209 to the server and recorded in various health records.

[0066] The health support system of the present invention is equipped with a personal authentication means, and the authentication method is not limited to authentication based on the iris image of the user who has entered user booth B as described above, or voiceprint authentication based on the voice that the user starts to speak, and may be any or all of knowledge authentication, possession authentication, and biometric authentication. It is also possible to configure the system to cooperate with a public personal authentication service provider server to perform identity verification based on the electronic certificate on the user's My Number card.

[0067] When linking with the above-mentioned health record server, after verifying the user's identity through personal authentication, the system is also configured to obtain the user's consent regarding access to the health record server. In this case, the personal authentication in the health support system of the present invention can be configured to include necessary information such as ID and password required to access these health record servers, thereby omitting the individual consent procedures when linking servers.

[0068] In addition, the use of the doctor terminal D is not limited to anyone who provides health support, and can be used by paramedical, allied health, consultants, and other similar health support personnel, and specifically, it is expected that it will be used by doctors, dentists, pharmacists, registered dietitians, physical therapists, occupational therapists, nurses, caregivers, etc.

[0069] Furthermore, it goes without saying that the service can be used in any medical department, including internal medicine, surgery, pediatrics, dermatology, ophthalmology, psychiatry, psychosomatic medicine, special outpatient clinics, and second opinion outpatient clinics.

[0070] The present application includes the following inventions: [1] A health support system in which a doctor terminal operated by a doctor, etc. (including doctors, dentists, nurses, caregivers, paramedicals, allied health professionals, counselors, consultants, and other health support personnel; the same applies below), a user booth that users can enter and exit, and a server device are connected via a telecommunications network, wherein the doctor terminal and the user booth are equipped with an audio data acquisition unit that acquires audio data spoken by the doctor, etc. and / or the user, and an audio data transmission / reception unit that can transmit and receive the audio data to and from each other. [2] The health support system described in [1] has a text creation unit in the server device, the doctor's terminal, or the user booth that can convert the voice data acquired by the voice data acquisition unit into text using a voice recognition function to create a sentence. [3] The health support system according to [2], wherein the text creation unit has a text summarization unit capable of creating a summary that supplements and summarizes the text. [4] A health support system described in any one of [1] to [3], wherein the user booth is equipped with a measuring device connection unit to which a measuring device that measures physical data related to the physical condition of the user can be connected, and has a physical data transmission unit that can transmit the physical data obtained through the measuring device to the server device. [5] The health support system according to [4], wherein the measuring device connection unit is capable of connecting at least an imaging device and a weight measuring device. [6] The health support system according to any one of [1] to [5], wherein the server device verifies the identity of the user by knowledge authentication, possession authentication, biometric authentication, or other authentication methods. [7] A health support system described in any of [4] to [6], wherein the server device has a medical information providing unit that provides appropriate medical information based on the voice data acquired by the voice data acquisition unit and / or the physical data acquired through the measuring device connection unit. [8] The health support system described in [7], wherein the medical information providing unit selects medical information to provide depending on the user's level of understanding of medical information. [9] A health support system according to [7] or [8], wherein the medical information providing unit receives feedback from doctors or other medical professionals regarding the medical information provided and updates the medical information provided.

[10] A health support system according to any one of [1] to [9], wherein the server device is capable of linking with any health record server and sending and receiving the physical data obtained from the user, the medical information provided to the user, or the summary text.

[11] The health support system described in

[10] , wherein the identity verification includes consent procedures for collaboration with the health record server.

[12] A health support system according to any one of [7] to

[11] , wherein the medical information providing unit provides the medical information by taking into account the electronic health record information of the user received from the health record server.

[13] A health support system as described in [2] to

[12] , wherein the document creation unit has a medical document creation unit that creates medical documents, and the server device has a medical document sending unit that sends the medical documents to a terminal device provided in the user booth or a medical facility or pharmacy.

[14] A health support program characterized by instructing a computer to provide appropriate medical information based on physical data regarding the user's physical condition and / or voice data spoken by the user or a doctor, etc.

[15] A health support booth that can be connected to a server device and a doctor's terminal operated by a doctor, etc. via a telecommunications network, and that has a voice data acquisition unit that acquires voice data spoken by a user, a voice data transmission / reception unit that can transmit voice data to and from the doctor's terminal, etc. via the server device, a measuring device connection unit that can connect to a measuring device that measures physical data related to the user's physical condition, a physical data transmission unit that can transmit the physical data acquired through the measuring device connection unit to the doctor's terminal, etc. via the server device, and a medical information receiving unit that can receive appropriate medical information provided by the server device based on the voice data and / or the physical data.

[16] A health support method comprising the steps of acquiring voice data spoken by a doctor, etc. and / or a user, converting the voice data into text using a voice recognition function, and providing appropriate medical information for the user based on the converted voice data.

[17] The health support method described in

[16] further comprises a step of measuring the physical condition of the user, and when providing appropriate medical information for the user, physical data regarding the physical condition of the user is taken into consideration. [Industrial Applicability]

[0071] As described above, this invention enables users to visit multiple medical departments in a privacy-enforced environment and receive necessary examinations and advice from doctors and other medical professionals simply by visiting a user booth installed in a nearby commercial facility, for example. This makes it possible to provide sufficient health support services even to users who find it difficult to visit a hospital for physical or psychological reasons or for geographical or time constraints.In addition, users can obtain relevant medical information and summaries of medical treatment details without leaving the booth, which encourages understanding of the doctor's explanation and prevents misunderstandings or lack of understanding of the diagnosis.It also greatly reduces the burden on doctors and other medical professionals when explaining things to users in remote medical care, making it easier for them to provide easy-to-understand explanations while showing appropriate materials at the appropriate time, even if they are far away, and making it possible to present accurate medical information, making it extremely useful when applied to health support systems, etc. [Explanation of symbols]

[0072] B User Booth D Doctor's terminal S Medical facility server N Network C Camera

Claims

1. A health support system in which a doctor's terminal operated by a doctor, etc. (including a doctor, dentist, nurse, caregiver, paramedic, paramedical, counselor, consultant, or other health supporter; the same applies hereinafter), a user booth that users can enter and exit, and a server device are connected via a telecommunications network, A health support system characterized in that the doctor's terminal and the user booth are equipped with an audio data acquisition unit that acquires audio data spoken by the doctor and / or the user, and an audio data transmission / reception unit that can transmit and receive the audio data to and from each other.

2. The health support system of claim 1, wherein the server device, the doctor's terminal, or the user booth has a text creation unit that can convert the voice data acquired by the voice data acquisition unit into text using a voice recognition function to create a sentence.

3. 3. The health support system according to claim 2, wherein the text creation unit includes a text summarization unit capable of creating a summary that supplements and summarizes the text.

4. A health support system as described in any one of claims 1 to 3, wherein the user booth is equipped with a measuring device connection unit to which a measuring device that measures physical data related to the physical condition of the user can be connected, and has a physical data transmission unit that can transmit the physical data obtained through the measuring device to the server device.

5. The health support system according to claim 4 , wherein the measuring device connection section is connectable to at least an imaging device and a weight measuring device.

6. 6. The health support system according to claim 1, wherein the server device verifies the identity of the user by knowledge authentication, possession authentication, biometric authentication, or other authentication methods.

7. A health support system as described in any one of claims 4 to 6, wherein the server device has a medical information providing unit that provides appropriate medical information based on the voice data acquired by the voice data acquisition unit and / or the physical data acquired through the measuring device connection unit.

8. The health support system according to claim 7 , wherein the medical information providing unit selects medical information to be provided depending on the user's level of understanding of medical information.

9. 9. The health support system according to claim 7, wherein the medical information providing unit receives feedback from a doctor or the like regarding the provided medical information and updates the provided medical information.

10. A health support system according to any one of claims 1 to 9, wherein the server device is capable of linking with any health record server and transmitting and receiving the physical data obtained from the user, the medical information provided to the user, or the summary text.

11. The health support system according to claim 10 , wherein the identity verification includes an approval procedure for cooperation with the health record server.

12. 12. The health support system according to claim 7, wherein the medical information providing unit provides the medical information by taking into account the electronic health record information of the user received from the health record server.

13. A health support system as described in claims 2 to 12, wherein the document creation unit has a medical document creation unit that creates medical documents, and the server device has a medical document sending unit that sends the medical documents to a terminal device provided in the user booth or a medical facility or pharmacy.

14. A health support program characterized by instructing a computer to provide appropriate medical information based on physical data regarding the user's physical condition and / or voice data spoken by the user or a doctor, etc.

15. A health support booth that can be connected to a server device and a doctor's terminal operated by a doctor, etc. via a telecommunications network, and that has an audio data acquisition unit that acquires audio data spoken by a user, an audio data transmission / reception unit that can send and receive audio data between the server device and the doctor's terminal, etc., a measuring device connection unit that can connect to a measuring device that measures physical data related to the user's physical condition, a physical data transmission unit that can transmit the physical data acquired through the measuring device connection unit to the doctor's terminal, etc. via the server device, and a medical information receiving unit that can receive appropriate medical information provided by the server device based on the audio data and / or the physical data.

16. Acquiring voice data spoken by a doctor or the like and / or a user; converting the voice data into text using a voice recognition function; providing appropriate medical information to the user based on the voice data converted into text; A health support method comprising:

17. 17. The health support method according to claim 16, further comprising a step of measuring the physical condition of the user, and providing appropriate medical information to the user by taking into account physical data relating to the physical condition of the user.

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