Information processing system, program, information processing apparatus, and information processing method

Abstract

To provide a service that provides on-line medical examination conducted by an industrial physician for an employee belonging to a corporation, and increase the health level of the employee while reducing cost for the corporation and the burden on the physician.SOLUTION: An information processing system 1 provides on-line medical examination for a corporation, an employee in the corporation, and a physician, as users. The information processing system comprises: a user discrimination unit 131 that discriminates whether a user applying for the on-line medical examination is the employee in the corporation; a medical examination providing unit 132 that, when the user is discriminated to be the employee, allows the physician associated with the corporation to conduct on-line medical examination for the user; and a chart management unit 133 that manages an electronic medical chart including a result of the on-line medical examination in association with an employee ID assigned to the employee.SELECTED DRAWING: Figure 5

Description

[Technical Field]

[0001] The present disclosure relates to an information processing system, a program, an information processing device, and an information processing method. This is what is done. [Background technology]

[0002] Improving the health level of employees is a social requirement, and companies also want to see excellent employees. It is desirable to provide an environment where employees can always work in a healthy state of mind and body. They have a resident industrial physician and require employees to undergo regular health checkups, such as once a year. On the other hand, in the annual health checkup, you can only receive the prescribed examination items that are mainly focused on the body. Therefore, the company cannot provide mental health care or frequent follow-up consultations (individuals cannot provide such care). (The cost of doing so is high.) This is not enough to encourage people with low health consciousness to become more proactive in their health. I can't get it.

[0003] Therefore, we want to make it easier and more continuous for employees and doctors to be aware of the health of their employees. To improve this, the use of telemedicine is being considered. If remote medical treatment is deemed possible, the remote medical treatment will be conducted between the patient and the doctor. A receiving unit that receives doctor's findings from a doctor terminal device and a remote medical examination unit that performs remote medical examinations based on the received doctor's findings. The doctor will submit a report on the remote improvement guidance conducted between the subject and the instructor who will provide the improvement guidance. A support device including a providing unit that provides information to a terminal device has been disclosed (see Patent Document 1).

[0004] In addition, in the support device described in Patent Document 1, the data of the medical records created by the doctor is shared with the patient. The patient has the right to be examined, but if he or she wishes to see the document, the patient cannot view it later. (Even if you ask, they may not show it to you.) Continuously check your own health condition with your medical records. While there is a need to share medical records with patients, even if medical records are shared as is, It contains a lot of terminology and includes content that only medical professionals should see, which can result in patients being On the other hand, doctors can also prepare medical records in simple language for patients. It is difficult, and we want doctors to first prepare accurate medical records using medical terminology. Creating medical records for people is a lot of work. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Application Publication No. 2019-057171 Summary of the Invention [Problem to be solved by the invention]

[0006] However, it is difficult for small SMEs and start-up companies to have a full-time industrial physician. Therefore, regardless of the size of the company, it is necessary to prepare a medical institution exclusively for the company online. It is desirable to improve the health level of employees at a low cost. By assigning a doctor to each employee, employees with symptoms that require regular medical checkups can receive the service. By using the service continuously, you can communicate with your doctor as if you were your regular doctor. This will make it easier for employees to understand their progress and for companies to improve their health levels. It is hoped that this will happen.

[0007] Therefore, this disclosure provides online medical consultations by industrial physicians to employees belonging to a corporation. This service aims to improve employee health levels while reducing costs for corporations and the burden on doctors. and a program for processing the information. The purpose is to [Means for solving the problem]

[0008] The information processing system according to the present disclosure includes a corporation, an employee of the corporation, and a doctor as users. An information processing system that provides online medical care by accepting applications for online medical care. a user determination unit that determines whether the user who made the request is an employee of a corporation; If the doctor is determined to be an employee, the doctor associated with the corporation will a medical care provider that enables online medical care, and an electronic medical record containing the results of said online medical care. a medical record management unit that manages the medical record in association with an employee ID assigned to the employee; Prepare.

[0009] The program according to the present disclosure is a program for connecting a computer to a user who has applied for online medical care. a user determination unit that determines whether a user is an employee of a pre-registered corporation; If the doctor is determined to be an employee, the doctor will contact the user. a medical treatment providing unit that enables online medical treatment for the patient, and an electronic medical record containing the results of the online medical treatment. a medical record management unit that manages the medical records in association with the employee ID assigned to the user; , and function as.

[0010] The information processing device according to the present disclosure is configured to process a user's information from a corporation, an employee of the corporation, and a doctor. An information processing device that provides online medical care, and a user determination unit for determining whether a user is an employee of a corporation; If it is determined that the corporation is a doctor, the corporation may provide online consultation to the user. a medical care providing unit that enables online medical care, and an electronic medical record including the results of the online medical care, and a medical record management unit that manages the medical record in association with the employee ID assigned to the employee.

[0011] The information processing method according to the present disclosure is directed to a corporation, an employee of the corporation, and a doctor as users. An information processing method for providing online medical care, in which the user applies for online medical care a user determination step of determining whether or not the user is an employee of a corporation; If the doctor is determined to be an employee of the corporation, the doctor will A medical treatment provision step that enables online medical treatment, and an electronic medical treatment including the results of the online medical treatment. A medical record management system that manages medical records in association with the employee ID assigned to the employee. It has a top and a bottom. [Effects of the Invention]

[0012] According to one aspect of the present disclosure, an online medical consultation by an industrial physician is provided to employees belonging to a corporation. This service aims to improve employee health levels while reducing costs for corporations and doctors. Information processing system, information processing device, information processing method, and program capable of improving can provide. [Brief explanation of the drawings]

[0013] [Figure 1] 1 is a diagram illustrating a configuration of an information processing system according to an embodiment of the present disclosure. [Figure 2] FIG. 2 is a block diagram showing the functional configuration of a corporate online medical consultation server according to an embodiment of the present disclosure. [Figure 3] FIG. 10 is a diagram illustrating information stored in a storage unit of a corporate online medical consultation server according to an embodiment of the present disclosure. [Figure 4] FIG. 2 is a block diagram illustrating a functional configuration of a user terminal according to an embodiment of the present disclosure. [Figure 5] FIG. 10 is a sequence diagram showing operations related to an online medical consultation provision process according to an embodiment of the present disclosure. [Figure 6] 10 is a sequence diagram showing the operation of a medical record viewing process according to an embodiment of the present disclosure. FIG. [Figure 7] FIG. 10 is a sequence diagram showing operations related to a viewing notification process according to an embodiment of the present disclosure. [Figure 8] FIG. 10 is a sequence diagram showing operations related to a follow-up observation process according to an embodiment of the present disclosure. [Figure 9] FIG. 9 is a block diagram showing the basic hardware configuration of a computer 900. DETAILED DESCRIPTION OF THE INVENTION

[0014] The embodiments of the present disclosure will be described with reference to the drawings. Or similar parts are denoted by the same or similar reference numerals.

[0015] <Configuration of information processing system> FIG. 1 is a diagram showing a configuration of an information processing system 1 according to an embodiment of the present disclosure. The information processing system 1 relating to the state provides online consultations by industrial physicians to employees belonging to a corporation. This is a system for providing online medical consultation services to corporations that provide medical care. The users of the online medical consultation service for corporations are employees (first users) and doctors. The second user is an industrial physician, and the third user is a corporation.

[0016] The information processing system 1 includes a corporate online medical consultation server 100 (information processing device) (hereinafter referred to as The server 100 may be simply referred to as the server 100, an employee terminal 200a used by an employee, and an industrial The system includes an industrial physician terminal 200b used by the physician and a corporate terminal 200c used by the corporation. The server 100, the employee terminal 200a, the industrial physician terminal 200b, and the corporate terminal 200c are connected to the network. They are connected to a network NW and can communicate with each other via the network NW. The network NW includes the Internet. The network NW includes LAN (Local Area Network). It may also include a network (work) and / or a wide area network (WAN). The employee terminal 200a, the industrial physician terminal 200b, and the corporate terminal 200c are collectively referred to as the user terminal. It's called Terminal 200.

[0017] The server 100, the employee terminal 200a, the industrial physician terminal 200b, and the corporate terminal 200c are Each system consists of one or more computers. The basic configuration of the computers will be explained later. do.

[0018] The user has previously installed the online medical examination service for corporations on the user terminal 200 that the user uses. In the following explanation, the user will set up the corporate-oriented An online medical consultation app for corporations provided by the online medical consultation service (web browser) (or an extension) is installed.

[0019] The information processing system 1 provides users with online medical care and information related to the implementation of online medical care. Provides various functions.

[0020] FIG. 2 is a block diagram showing the functional configuration of the corporate online medical consultation server 100 according to this embodiment. The server 100 is a block diagram of the user terminal 200. The server 10 is a server device that provides corporate online medical consultation services to users. 0 includes a communication unit 110, a storage unit 120, and a processing unit 130.

[0021] The storage unit 120 stores an application program 121, a database 122, and a mathematical Model 123 and equipped.

[0022] The application program 121 is executed by the processing unit 130. This is a program to realize each of the 30 functional units.

[0023] FIG. 3 shows various tables in the corporate online medical consultation server 100 and the data stored in the tables. The database 122 is a diagram showing information managed by the online medical consultation service for corporations. The database 122 is a database for storing information such as a user table 1 221, a treatment plan table 1222, and a medical record table 1223.

[0024] The user table 1221 includes employee information, industrial physician information, and corporate information.

[0025] Employee information is information about an employee. Employee information is used to uniquely identify an employee. Employee ID, basic information such as name, affiliation, department, contact information, and supervisor, online medical examination information on the industrial physician in charge of the medical treatment, and compensation information to be granted depending on the implementation status of online medical consultations. In this embodiment, the employee ID includes a number (digits). For example, the employee benefits system of the corporation to which the employee belongs It may be a value that can be used for the above purposes, or a value that can be added to the evaluation of a transfer request.

[0026] Industrial physician information is information about industrial physicians. Industrial physician information is used to uniquely identify industrial physicians. This includes basic information such as the industrial physician ID, name, medical department, affiliated hospital, and contact details.

[0027] Corporate information is information about a corporation. Corporate information is a unique identifier for identifying a corporation. Includes basic information such as ID and company name, information on the responsible industrial physician, and information on related parties to the company. is a list of industrial physicians (industrial physician IDs) in charge of the corporation. A person related to a corporation who can log in to this service and view and use various information. A list of corporate related parties, including a corporate related party ID for uniquely identifying the corporate related party, Basic information such as the name and contact details of the employee of the corporation who is managed by the person related to the corporation as a superior ( employee ID), including

[0028] The medical treatment plan table 1222 is generated for each online medical treatment appointment, and includes the medical treatment ID, the target This includes employee information, reservation information, and implementation status. The employee ID of the employee who is taking the appointment is stored. The appointment information includes the appointment date and time, the name of the occupational physician in charge of the appointment, and the It includes basic information such as the industrial physician ID and the URL of the online medical consultation meeting. is stored by specifying whether it is not yet performed, performed, or other.

[0029] The medical record table 1223 contains information about the electronic medical record that records the results of online medical consultations. This includes the medical record ID, employee information, medical record contents, and treatment plan information. The information is stored as the employee ID of the employee who is the subject of the electronic medical record. The examination ID that identifies the medical treatment for which the content of the test was created, the examination results of that examination, and the creator The occupational physician ID and all other information are stored. The medical treatment plan information is used for the next periodic or one-off examination. For example, if an industrial physician makes a reservation for a patient every three months as a result of an online consultation, When online medical consultation is recommended, tentative reservation information is stored every three months.

[0030] Now, let's return to Figure 2. The mathematical model 123 corresponds to the technical content of the medical record and the technical content in question. The mathematical model 123 is a learning model based on the general content of the user. Information about the selected electronic medical record is input, and explanatory information about that information is output.

[0031] The processing unit 130 includes, as functional units, a user identification unit 131, a medical care providing unit 132, and A medical record management unit 133, a viewing management unit 134, a medical record conversion unit 135, and a follow-up observation unit 136 The processing unit 130 executes the application program stored in the storage unit 120. By executing 121, each functional unit is realized, and online medical care provision processing, The online medical care provider performs the following processes: medical record viewing process, medical record viewing notification process, and follow-up observation process. The process of medical record viewing, medical record viewing notification, and follow-up observation are user identification processes, respectively. , medical treatment provision processing, medical record management processing, viewing management processing, medical record conversion processing, follow-up observation processing, The details of these processes will be described later.

[0032] The user discrimination unit 131 determines whether the user who applied for online medical treatment is an employee of a corporation. The user is identified by a user identification process.

[0033] The medical care provider 132 provides medical care to users who are registered with the online medical care service for corporations. Executes medical treatment provision processing related to the provision of online medical treatment. Specifically, the medical care providing unit 132 receives a request from a user who has applied for online medical care via a corporate online medical service provider. If you are an employee of a corporation that is registered with the online medical service, you will be contacted by an industrial physician associated with the corporation. The medical care providing unit 132 enables online medical care for users by assigning the Based on the assigned employee ID, the company selects an occupational physician from among multiple occupational physicians associated with the company. Decide which physician to assign.

[0034] The medical record management unit 133 is a medical record management unit that manages electronic medical records used in online medical consultations. Execute the process. Specifically, the medical record management unit 133 manages the electronic medical records including the results of online medical consultations by employees. The medical record management unit 133 manages the medical record in association with the employee ID assigned to the online If this is the employee's first visit, a new electronic medical record is created and associated with the employee. If this is not the first time for an employee to receive online medical care, the Medical Record Management Department 133 The electronic medical record associated with the employee is updated based on the results of the medical examination.

[0035] When a user requests to view the electronic medical record, the view management unit 134 responds to the user. Then, a viewing management process is executed to change the viewing mode of the electronic medical record. Specifically, the view management unit 134 sends an electronic medical record to a user based on a request from the user to view the medical record. The viewing management unit 134 determines whether the user who made the request to view the medical record is a doctor. If not, the electronic medical record is made viewable with general content. When a request is made to view the electronic medical records of an employee, some items of the electronic medical records Mask the data and make it viewable by corporations. The view management unit 134 also issues a medical record view request for the electronic medical record corresponding to the employee. If the user is a doctor and is not the employee's doctor, the doctor in charge notify that a request to view the medical record has been made.

[0036] The medical record conversion unit 135 supports users other than doctors in understanding the contents of the electronic medical records. Execute the medical record conversion process. Specifically, the medical record conversion unit 135 converts the technical content of the electronic medical record into a general-purpose one (for users or The medical record conversion unit 135 converts the medical record into general content using expressions for the medical record specialist. Using a learning model that has been trained based on the specialized content and the general content corresponding to the specialized content The medical record conversion unit 135 converts technical content into general content. , and accepts evaluations of electronic medical records.

[0037] The follow-up monitoring unit 136 executes a follow-up monitoring process for monitoring the progress of an employee's online medical treatment. do. Specifically, the follow-up observation unit 136 is configured to Obtaining the status of medical treatment and providing incentives to employees according to the status (e.g., appropriate frequency of medical treatment) In addition, the medical care providing unit 132 provides the result of the online medical care. The recovery status of employees is acquired as a reward, and incentives (recovery points) are given to employees according to their recovery status. (Point) will be granted.

[0038] FIG. 4 is a block diagram showing a functional configuration of the user terminal 200 according to an embodiment of the present disclosure. The user terminal 200 includes a communication unit 210, a display unit 220, an operation unit 230, and a control unit 24. 0 and a storage unit 250. The communication unit 210, the display unit 220, the operation unit 230, the control unit 2 40 and the storage unit 250 are connected by, for example, a bus 260.

[0039] The communication unit 210 communicates with the server 100 under the control of the control unit 240. The display unit 220 may be a communication system or may include a wireless communication system. Various information is displayed below. The operation unit 230 accepts user operations (user inputs). At least a part of the operation unit 230 is integrated with the display unit 220 and operates as a touch panel display. A ray may be formed.

[0040] The control unit 240 includes one or more processors and controls the entire terminal 200. The control unit 240 executes a program stored in the storage unit 250. The storage unit 250 includes, for example, a ROM, a RAM, and an auxiliary storage. The program executed by the control unit 240 is , for example, stored in the ROM of the storage unit 250 and / or an auxiliary storage device.

[0041] <Operation of Information Processing System 1 (Information Processing Method)> Each process of the information processing system 1 will be described below.

[0042] FIG. 5 is a sequence diagram illustrating operations related to the online medical consultation provision process according to an embodiment of the present disclosure. Figure.

[0043] In step S101, employee A accesses the online medical consultation application on the employee terminal 200a. The employee terminal 200a receives a request for online medical treatment from the employee A's employee ID. The medical treatment application including the medical treatment information is sent to the server 100. The server 100 receives the medical treatment application. The request may include one or more desired dates and times desired by Employee A. This may include the desired medical field (department).

[0044] In step S102, the server 100 receives a notification from the employee A who has applied for medical treatment via the corporate online It is determined whether or not the user is a target for in-clinic services (user determination process). Specifically, the user identification unit 131 of the server 100 uses the employee ID acquired in step S101. The database 122 in the storage unit 120 is checked for the employee ID of employee A. The result is true (Yes), that is, employee A who applied for medical treatment is using the corporate online medical treatment service. If the patient is a target of online medical care provision, the process proceeds to step S103. The result is false (No), that is, the employee who applied for medical treatment is a If the person is not eligible for online medical care, a notification to that effect is sent to employee A's employee terminal 200a. Then, the process ends.

[0045] In step S103, the server 100 checks whether an electronic medical record of employee A exists. (medical record management process). Specifically, the medical record management unit 133 of the server 100 performs the following based on the employee ID of employee A: The database 122 is referenced to check the electronic medical record linked to employee A. The determination result is If the result is true (Yes), that is, if an electronic medical record for Employee A exists, proceed to step S106. On the other hand, if the result of the judgment is false (No), that is, if the electronic medical record of employee A does not exist, If so, proceed to step S104.

[0046] In step S104, the server 100 generates a new electronic medical record and associates it with employee A. Link (medical record management process). Specifically, the medical record management unit 133 of the server 100 manages the medical records in the database 122. In Bull 1223, a new electronic medical record is generated and linked to employee A's employee ID.

[0047] In step S105, the server 100 associates employee A with corporation C. From one or more industrial physicians, a doctor to be assigned to employee A is determined (medical treatment provision process) ). Specifically, the medical care provider unit 132 of the server 100 performs the following for corporation C to which employee A belongs: , referring to the list of industrial physicians in charge in the user table 1221 of the database 122, At least one industrial physician will be selected from the list of industrial physicians and appointed as the industrial physician in charge of Employee A. and link them. The responsible industrial physician may be selected at random from a list of responsible industrial physicians, for example. The selection may be made based on a predetermined rule. The predetermined rule may be, for example, a rule based on the list of industrial physicians. If there are two industrial physicians, even if the numbers included in the employee ID are divided into odd and even numbers, Also, if you have a large number of employees, it is better to have numbers in the 100s and 200s included in the employee IDs. You can also group them by number, etc., and assign industrial physicians in that order. The doctor may be assigned to an industrial physician who has an available appointment on the desired date and time. Industrial physicians may be assigned according to the desired medical field. An industrial physician may be selected from the medical field and assigned to the employee. The doctor will be described as industrial physician B1.

[0048] In step S106, the server 100 receives an online request for medical treatment from employee A. Create a medical appointment (medical treatment provision process). Specifically, the medical care providing unit 132 of the server 100 accesses the medical care plan table of the database 122. In Bull 1222, employee A's employee ID, date and time, meeting address, industrial physician ID, etc. New reservation information is generated including the above. The medical care provider unit 132 sends the reservation information to the employee terminal 200a of employee A. The employee terminal 200a receives the reservation information. Employee A then , log in to the online medical consultation app to check the reservation information and You can also check the reservation information sent to your email address. In addition, the medical care provider unit 132 stores the reservation information and the medical record ID of employee A in the The industrial physician terminal 200b of the industrial physician B1, who is the doctor in charge, sends the The industrial physician B1 receives the appointment information and the medical record ID of the employee A. Then, log in to the online medical consultation app to check the reservation information and register as an industrial physician B1. You can check the reservation information sent to your email address.

[0049] In step S107, employee A logs in to the online medical consultation app. In step S106, the patient participates in the online medical consultation via the conference address of the reservation information received. do. In step S108, the industrial physician B1 is logged in to the online medical treatment application. In step S106, the patient participates in the online medical consultation via the conference address in the reservation information received. do. This establishes online medical care. Note that steps S107 and S108 are performed in order. may be interchanged.

[0050] In step S109, that is, when online medical care is established, the server 100 The medical record management unit 133 can input and edit the electronic medical record of employee A to the industrial physician terminal 200b. (Medical record management process). Industrial physician B1 inputs the details of the medical treatment into the electronic medical record. The entered contents are synchronized with the server 100 in real time. As part of the input, you can enter the tentative appointment (date and time) for the next online consultation. There may be multiple reservations, and for example, they may be periodic tentative reservations.

[0051] In step S110, the industrial physician B1 determines the contents of the electronic medical record of the employee A. Specifically, the industrial physician terminal 200b receives the selection of "confirm" from the industrial physician B1. When the determination is affirmative, the server 100 transmits a confirmation signal to the server 100. The server 100 receives the confirmation signal.

[0052] In step S111, the medical record management unit 133 of the server 100 receives the medical record from the industrial physician terminal 200. When a confirmation signal is received from b, it is determined whether there is an update to the contents of employee A's electronic medical record. (Medical record management process). If the result of the judgment is true (Yes), that is, if the electronic medical record of employee A is If there is an update to the contents, the process proceeds to step S112. That is, if there is no update to the contents of the electronic medical record of employee A, a message to that effect is sent to the industrial physician terminal 200b. The process is then terminated.

[0053] In step S112, the medical care provider unit 132 of the server 100 Change the status of the medical treatment to "Completed" to indicate that the medical treatment has been performed, and A confirmation notification will be sent to confirm that the online consultation has been completed.

[0054] In step S113, the medical care providing unit 132 of the server 100 updates the medical record information. In the above, it is determined whether there is a tentative reservation for the next or subsequent online medical consultation for Employee A. If the result is true (Yes), that is, if there is a tentative appointment for Employee A's next online medical consultation, On the other hand, if the result of the determination is false (No), that is, if the employee A If there is no tentative reservation for the next online medical consultation, the process ends.

[0055] In step S114, the medical care provider unit 132 of the server 100 receives the following information based on the tentative reservation. Reservation information for employee A's next and subsequent online medical consultations is generated, and similar to step S106, Send appointment information for the next online medical consultation to employee A and industrial physician B1.

[0056] FIG. 6 is a sequence diagram showing operations related to a medical record viewing process according to an embodiment of the present disclosure. .

[0057] In step S201, employee A requests the server 100 to view employee A's medical records. Request a list. Specifically, the employee terminal 200a of the employee A is configured to display a chart containing the employee ID of the employee A. The server 100 receives the request to view the medical record (view administrative processing).

[0058] In step S202, the industrial physician B1 transmits the medical record of the employee A to the server 100. Request a view. Specifically, the industrial physician terminal 200b of the industrial physician B1 receives the employee ID of the employee A and the employee ID of the industrial physician B1. The server 100 sends a request to view the medical record including the industrial physician ID of the first industrial physician to the server 100. A request to view the list is received (view management process).

[0059] In step S203, the corporate official C transmits the medical record of the employee A to the server 100. Request to view. Specifically, the corporate terminal 200c of the corporate related person C receives the employee ID of the employee A and the corporate related person C. The server 100 sends a request to view the medical record including the patient ID. Receive a request (view management process).

[0060] The above steps S201, S202, and S203 are performed in no particular order. It is enough if a step occurs.

[0061] In step S204, the server 100 determines whether the received request to view the medical record is from an industrial physician. It is determined whether or not the user has access to the page (view management process). Specifically, the view management unit 134 of the server 100 notifies the industrial physician I in response to the received medical record view request. Determine whether D is included. If the determination result is true (Yes), that is, if the received medical record viewing request is from an industrial physician On the other hand, if the result of the determination is false (No), that is, if the received call If the access request is not from an industrial physician, the process proceeds to step S205.

[0062] In step S205, the server 100 receives the employee terminal 200a and the corporate terminal 200c. Generate a UI layer to be superimposed on the chart (chart conversion process). The UI layer is the interactive layer.

[0063] In step S206, the server 100 determines whether the received request to view the medical record is from a person related to the corporation ( This process determines whether the entity is a corporation (including the corporation itself) or not (medical record conversion process). If the result of this determination is true (Yes ), that is, if the received request to view the medical record is from a person related to the corporation, the process proceeds to step S207. On the other hand, if the judgment result is false (No), that is, if the received request to view the medical records is from a corporate related party, If not, the process proceeds to step S208.

[0064] In step S207, the medical record conversion unit 135 of the server 100 converts the medical record into the corporate terminal 200c. A mask layer to be superimposed is generated (medical record conversion process).

[0065] In step S208, the server 100 transmits the generated layer to the user terminal 200. The medical record of employee A is displayed with the image superimposed (view management process). Specifically, the browsing management unit 134 of the server 100 sends a UI layout to the employee terminal 200a. The industrial physician terminal 200b displays the medical record information without any superimposition. The corporate terminal 200c displays the medical record information by superimposing the UI layer and mask layer. Display the information.

[0066] In step S209, employee A enters the following information on employee terminal 200a: The selected information is then sent to the server 100. will be sent to. For example, employee A selects text that shows technical terms for medical record information.

[0067] In step S210, the medical record conversion unit 135 of the server 100 performs the process in step S209 Explanation information generated using the mathematical model 123 of the storage unit 120 for the information selected in is displayed on the UI layer (medical record conversion process). displays the options for rating the displayed explanatory information in the UI layer. For example, it is a gradual evaluation of the clarity of explanatory information and whether explanatory information is necessary or not.

[0068] In step S211, employee A uses employee terminal 200a to Select one of the evaluation options shown in 0a. The selected evaluation information will be The data is sent to the server 100 (medical record conversion process).

[0069] In step S212, the medical record conversion unit 135 of the server 100 Based on the evaluation information selected in step 1, display explanatory information in the UI layer (medical record conversion process) .

[0070] The above screen is also displayed on the corporate terminal 200c where the UI layer is superimposed and the medical record information is displayed. The same processing as steps S209 to S212 can be executed.

[0071] FIG. 7 is a sequence diagram showing operations related to a medical record viewing notification process according to an embodiment of the present disclosure. In this process, the industrial physician B1 in charge of the employee A uses the industrial physician terminal 200b(1). Meanwhile, another industrial physician B2 who is not in charge of employee A is using the industrial physician terminal 200b(2). It shall be.

[0072] In step S301, the industrial physician B2 registers the employee's name with the corporate online medical consultation service. Request to view Staff A's electronic medical record. Specifically, the industrial physician B2's industrial physician terminal 200b(2) sends the following to the server 100: A request to view the medical record is sent to request viewing of the employee's electronic medical record. The server 100 includes the medical record ID of the electronic medical record of A and the industrial physician ID of the industrial physician B2. A request to view the medical record is received from the industrial physician terminal 200b(2) (view management process).

[0073] In step S302, the server 100 determines whether the industrial physician who has requested to view the medical record It is determined whether the doctor is the doctor in charge of the employee linked to the name (user determination process). Specifically, the user identification unit 131 of the server 100 determines whether the call received in step S301 is The industrial physician ID of the industrial physician B2 included in the access request is stored in the user table of the storage unit 120. The information of employee A in 1221 is queried, and the industrial physician ID of industrial physician B2 is included in the list of industrial physicians in charge. Determine whether or not If the result of the determination is true (Yes), that is, if industrial physician B2 is the industrial physician in charge of employee A, On the other hand, if the result of the determination is false (No), that is, if the industrial physician B2 If the industrial physician is not the industrial physician in charge of employee A, the process proceeds to step S303.

[0074] In step S303, the medical record management unit 133 of the server 100 receives the medical record of employee A from the doctor in charge. The industrial physician terminal 200b(1) used by the industrial physician B1, who is not the doctor in charge of the employee A, is The industrial physician terminal 200b(1) sends a notification that the doctor has requested to view the medical record. Receive information (medical record management process).

[0075] In step S304, the viewing management unit 134 of the server 100 The medical record of employee A is displayed on the terminal 200b(2) (view management process).

[0076] FIG. 8 is a sequence diagram showing operations related to the follow-up observation process according to the embodiment of the present disclosure.

[0077] In step S401, the server 100 records the history of online medical consultations of employee A. confirm. Specifically, the follow-up observation unit 136 of the server 100 stores the medical treatment plan table 1 in the storage unit 120. 222 refers to the reservation information and execution status of employee A for a specified period in the past. The specified period in the past may be, for example, six months or one year, and the employee A may have used the online medical consultation service for the company. It can be the entire period since the service was started. It can also be referenced by employee A's illness. good.

[0078] In step S402, the progress monitoring unit 136 of the server 100 monitors the past forecasts of employee A. It is determined whether or not there is non-execution in the contract information. If the determination result is true (Yes), that is, If there is any non-execution in the past reservation information of member A, the process proceeds to step S403. If the result is false (No), that is, if there is no non-execution in the past reservation information of employee A, Go to 404.

[0079] In step S403, the follow-up monitoring unit 136 of the server 100 The corporate terminal 200c used by the corporate personnel of the corporation is provided with a notice of the employee A's request for online medical treatment. The corporate terminal 200c receives the notification.

[0080] In step S404, the progress monitoring unit 136 of the server 100 sends the implementation points to employee A. The company will award a bonus (reward) and notify Employee A of this. Specifically, the progress monitoring unit 136 of the server 100 checks the user table 12 in the storage unit 120. Add the amount of performance points determined according to the performance status to the compensation information of employee A in 21, A notification including information about points such as the added amount and accumulated amount is sent to the employee terminal 200a of employee A. The employee terminal 200a receives the notification. The amount determined according to the implementation status is For example, the number of times it is performed.

[0081] In step S405, the follow-up observation unit 136 of the server 100 monitors the medical progress of employee A. The evaluation is carried out by referring to the contents of employee A's medical records for a specified period in the past, for example. The change in the condition of Employee A's illness may be evaluated based on the numerical values ​​of the test results, and the doctor's comments may be used. The evaluation may be based on the

[0082] In step S406, the medical care providing unit 132 of the server 100 performs the procedure in step S405. Based on the evaluation results, it is determined whether or not Employee A's condition has improved. If the answer is true (Yes), that is, if the condition of employee A's illness has improved, go to step S407. On the other hand, if the result of the judgment is false (No), that is, the condition of Employee A's illness has not improved, If not, the process ends.

[0083] In step S407, the medical care provider unit 132 of the server 100 assigns recovery points to employee A. The company will award a bonus (reward) and notify Employee A of this. Specifically, the medical care providing unit 132 of the server 100 stores the user table 12 in the storage unit 120. 21. Add a predetermined amount of recovery points to the compensation information of employee A, and display it on employee A's employee terminal. 200a. The employee terminal 2 sends a notification including information about points such as the added amount and accumulated amount. 00a will receive the notification. Recovery points are a type of reward similar to enforcement points. The predetermined amount may be based on the improvement rate of the test data, for example. This may be determined based on the results of an analysis of the industrial physician's comments in the medical record.

[0084] <Basic computer configuration> FIG. 9 is a block diagram showing the basic hardware configuration of a computer 900. The computer 900 includes a processing unit 901, a storage unit 902, a communication unit 903, and an input unit 904. , and an output unit 905. , and the output unit 905 are electrically connected to each other via a communication bus 910 .

[0085] The processing unit 901 includes a CPU (Central Processing Unit). It includes a processing unit (also called a processor) that controls each part of the computer 900. The storage unit 902 is a device that reads out and executes various programs stored in the storage unit 902.

[0086] The storage unit 902 is a DRAM (Dynamic Random Access Memory). ry) and auxiliary storage devices such as hard disks, and 0 operating system and various programs to run various applications. RAM and a device that stores data used by these programs. The processes shown in the various flowcharts are performed by the corporate online medical consultation server 100, the employee terminal The industrial physician terminal 200a, the industrial physician terminal 200b, and the corporate terminal 200c are each configured as computers. Each processing unit 901 executes a program stored in each storage unit 902. This is achieved by carrying out

[0087] The communication unit 903 is a device for communicating with an external device, and performs the following operations according to the instructions of the processing unit 901. The server 100, the employee terminal 200a, the industrial physician terminal 200b, and Each computer constituting the corporate terminal 200c uses this communication unit 903 , and communicates with other devices including the network NW shown in FIG.

[0088] The input unit 904 is a device that receives input from the outside and supplies it to the processing unit 901. For example, The output unit 905 includes, for example, a keyboard, a mouse, a touch panel, and a camera. A device that outputs the processing results of the processing unit 901 to the outside, such as a display or speaker The present invention is configured to include the following. <Program> Here, in order to realize each function of the corporate online medical consultation server 100 according to this embodiment, This section explains the details of the program.

[0089] The corporate online medical consultation server 100 is implemented in a computer 900. The operation of each component of the corporate online medical consultation server 100 is stored in the storage unit in the form of a program. The processing unit 901 stores the program in the auxiliary storage device of the storage unit 902. The program is read from the storage device and expanded in the main storage device of the storage unit 902. The processing unit 901 executes the above-mentioned processing. A storage area corresponding to the above is secured in the main storage device of the storage unit 902.

[0090] Specifically, the program is executed by a processor and a storage unit in the computer 900. A program to be executed by a computer, the program comprising: The computer is connected to an employee of a corporation in which the user who applied for online medical treatment has registered in advance. a user discrimination unit for discriminating whether the user is an employee; and In this case, it is possible for a doctor associated with the corporation to provide online medical treatment to the user. and a medical care provider that allocates an electronic medical record including the results of the online medical care to the user. A program that functions as a medical record management unit that manages the employee IDs associated with the medical records. is.

[0091] The auxiliary storage device of the storage unit 902 is an example of a non-transitory tangible medium. Other examples of non-tangible media include magnetic disks, optical discs, etc., connected via input 904. Examples include magnetic disks, CD-ROMs, DVD-ROMs, and semiconductor memories. When the program is distributed to the computer 900 via the network NW, the distribution is The computer 900 receives the program and loads it into the main memory of the storage unit 902. Processing may be performed.

[0092] The program may also be for realizing part of the above-mentioned functions. Furthermore, the program performs the above-mentioned functions by using the program already stored in the auxiliary storage device of the storage unit 902. This is realized by combining with other programs, so-called differential files (differential programs) It may be a (m).

[0093] As described above, according to the information processing system 1 of the present disclosure, an employee of a corporation can When using the online medical consultation service, the company will automatically assign a doctor to you from a list of its industrial physicians. Online medical consultations are conducted using an electronic medical record that is assigned to each employee and managed for each employee. By providing this service, corporations, employees, and industrial physicians can easily use online medical consultations. In other words, it is possible to provide online medical consultations by industrial physicians to employees of a corporation. This service aims to improve employee health levels while reducing costs for corporations and the burden on doctors. It is possible.

[0094] <Modification> Although the embodiments of the present disclosure have been described above, these embodiments may be embodied in various other forms. It is possible to make various omissions, substitutions, and modifications without departing from the spirit of the invention. These embodiments and their modifications are considered to be within the scope and spirit of the invention. The inventions described in the claims and their equivalents are intended to be included in the scope of the inventions.

[0095] For example, the medical care provider 132 may provide the employee with an online medical care status as a result of the online medical care. Obtain a schedule (tentative appointment for the next appointment) and schedule it online with your employees. You may also send a reminder to the

[0096] The follow-up observation unit 136 further The implementation status may be obtained and notified to the corporation to which the employee belongs.

[0097] The medical care provider 132 may also collect predetermined work information of the employee, such as numerical data including overtime hours. If necessary, we will collect attendance information or qualitative questionnaires, etc., and the labor information meets certain conditions. The employee may be notified of the recommendation to receive online medical treatment.

[0098] For example, in the above-described embodiment, the medical record conversion unit 135 converts the mathematical model, which is a learning model, into The contents of the chart were explained using Dell 123, but the data was provided outside the server 100. It is also possible to explain the contents of medical records using large-scale language models and generative AI. b) The search results may be used. This allows the server 10 to perform the calculation without implementing the mathematical model 123. It reduces the processing load of 0 and easily provides explanatory information without depending on the learning speed of the mathematical model 123. We can provide it.

[0099] In step S109 of the above-described embodiment, after online medical care is established, The electronic medical record was displayed, but it is also possible to display the electronic medical record before it is established. The electronic medical record may be automatically displayed when 1 applies to participate in online medical consultation. This will improve convenience for industrial physicians.

[0100] In step S112 of the above-described embodiment, a message indicating that online medical treatment has been performed is displayed. The confirmation notice was sent only to Employee A, but also to Corporation C and Employee A's superiors at Corporation C. This allows Company C and Employee A's superiors to receive notifications about Employee A's online medical consultation. This allows you to understand usage status and helps manage employee health.

[0101] In the above-described embodiment, when online medical care is established and the electronic medical record is updated, Although the company stated that online medical treatment had already been completed, the industrial physician's online medical treatment screen displayed the message "Consultation completed." When the button is selected, the It may be assumed that online medical consultation has already been performed. Online consultations can be conducted via chat, messages, etc. with the operator of the online medical consultation service. The notification may be based on receiving a report that the treatment has been performed.

[0102] In step S210 of the above-described embodiment, the selection of an evaluation regarding the displayed explanatory information The limbs are displayed on the UI layer, but the timing of display can be set arbitrarily. For example, The information may be displayed each time the explanatory information is displayed, or may be displayed at a timing when the explanatory information is displayed a predetermined number of times. Also, when you move from viewing the electronic medical record to another screen, Instead of a simple message, a pop-up message can be displayed. This allows the boss of Company C and Employee A to easily It is possible to grasp the usage status of online medical consultations by employee A, which can be useful for employee health management. do.

[0103] <Additional Notes> (Appendix 1) Information on providing online medical consultations to corporations, their employees, and doctors as users 1. A processing system comprising: Use to determine whether a user who has applied for online medical treatment is an employee of a corporation a person discrimination unit; If the user is determined to be an employee, the doctor associated with the corporation a medical care providing unit that enables online medical care for the user; The electronic medical record containing the results of the online medical consultation will be sent to Employee I, who has been assigned to the employee. A medical record management unit that manages the medical record in association with D. Information processing system. As a result, when a corporate employee uses the online medical consultation service, By providing online medical care using electronic medical records managed by the company, corporations, employees, and industry can Professional physicians can use online medical consultations through simple procedures. (Appendix 2) The medical care provider department may contact the corporation based on the employee ID assigned to the employee. From the plurality of associated doctors, a doctor to be assigned to the employee is determined. 10. The information processing system of claim 1. This allows the company to automatically assign a responsible industrial physician to the employee from the company's list of industrial physicians. This can be done. (Appendix 3) If the online medical consultation is the first time for the employee, the medical record management unit The electronic medical record is newly created and associated with the employee. 3. The information processing system according to claim 1 or 2. This means that electronic medical records linked to employees can be used from the first online consultation. (Appendix 4) If the online medical consultation is not the first time for the employee, the medical record management department The electronic medical record associated with the employee is updated according to the results of the online medical consultation. do 4. An information processing system according to any one of appendices 1 to 3. This allows employees to manage their online medical examination results in a single medical record. This will prevent different medical records from being created for each doctor and hospital. (Appendix 5) The electronic medical record can be viewed by the user based on a request from the user to view the medical record. a browsing processing unit for 10. The information processing system of claim 2. This allows employees to check the results of their online medical consultations at any time later. (Appendix 6) A medical record that converts the technical content of the electronic medical record into general content using expressions for the general public. Further comprising a conversion unit, When the user who has made the medical record viewing request is not a doctor, the viewing processing unit Making the electronic medical record available for viewing in general terms; 6. The information processing system according to claim 5. This allows the user to understand the contents of the medical record. (Appendix 7) The medical record conversion unit converts the specialized content of the medical record into general content corresponding to the specialized content. converting the specialized content into the general content using a learning model trained based on the 7. The information processing system according to claim 6. This allows for a more accurate conversion. (Appendix 8) The medical record conversion unit receives an evaluation of the electronic medical record from the employee or the corporation. accept, 7. The information processing system according to claim 6. This allows the conversion accuracy of the learning model to be improved based on the evaluation results. (Appendix 9) The viewing processing unit receives the medical record viewing request for the electronic medical record corresponding to the employee. The user who performed the procedure is a doctor, and the user is not the employee's doctor. If not, notify the doctor in charge that there has been a request to view the medical record. 6. The information processing system according to claim 5. This will make it more efficient for doctors to manage and understand patient information. (Appendix 10) The viewing processing unit is configured to allow the corporation to When a request is made to view a medical record, some items of the electronic medical record will be masked and the record will be made available to the corporation for viewing. Make it viewable, 6. The information processing system according to claim 5. This will help protect the personal information of employees who are patients. (Appendix 11) The medical care providing unit updates the employee's online medical care schedule as a result of the online medical care. and send reminders to the employee according to the online medical consultation schedule. notify, 11. An information processing system according to any one of appendices 1 to 10. This will help prevent employees from forgetting to get checked out. (Appendix 12) The medical care providing unit provides online medical care corresponding to the online medical care schedule. acquire the status and notify the corporation to which the employee belongs of the implementation status; 12. The information processing system of claim 11. This allows supervisors and corporations to keep track of progress on medical schedules. (Appendix 13) The medical care providing unit acquires predetermined work information of the employee, and the work information satisfies predetermined conditions. If the above conditions are met, the employee will be notified of the recommendation to receive online medical treatment. 12. The information processing system of claim 11. This allows for early action to be taken before the employee even realizes the problem. (Appendix 14) The medical care providing unit provides online medical care corresponding to the online medical care schedule. and providing incentives to the employees according to the implementation status. 12. The information processing system of claim 11. This will help maintain and improve employees' motivation to visit the clinic. (Appendix 15) the medical care providing unit acquires the employee's recovery status as a result of the online medical care; providing incentives to the employee according to the recovery status; 15. An information processing system according to any one of appendices 1 to 14. This will help maintain and improve employees' awareness of health promotion. (Appendix 16) Computer, Whether the user who applied for online medical treatment is an employee of a pre-registered corporation a user identification unit that identifies the user; If the user is determined to be an employee, the doctor associated with the corporation a medical care providing unit that enables online medical care for the user; The electronic medical record containing the results of the online medical consultation will be transferred to the employee I assigned to the user. D and manage the medical records in association with the medical records management department. program. (Appendix 17) Information on providing online medical consultations to corporations, their employees, and doctors as users A processing device, Use to determine whether a user who has applied for online medical treatment is an employee of a corporation a person discrimination unit; If the user is determined to be an employee, the doctor associated with the corporation a medical care providing unit that enables online medical care for the user; The electronic medical record containing the results of the online medical consultation will be sent to Employee I, who has been assigned to the employee. A medical record management unit that manages the medical record in association with D. Information processing device. (Appendix 18) Information on providing online medical consultations to corporations, their employees, and doctors as users A processing method comprising: Use to determine whether a user who has applied for online medical treatment is an employee of a corporation a person discrimination step; If the user is determined to be an employee, the doctor associated with the corporation a medical treatment provision step that enables online medical treatment for the user; The electronic medical record containing the results of the online medical consultation will be sent to Employee I, who has been assigned to the employee. and a medical record management step of managing the medical record in association with D. Information processing methods. [Explanation of symbols]

[0104] 1: Information processing system 100: Online medical care server 110: Communications Department 120: Storage section 121: Application Program 122: Database 123: Mathematical Model (Learning Model) 130: Processing section 131: User identification unit 132: Medical care provision department 133: Medical Record Management Department 134: Viewing Management Department 135: Medical record conversion section 136: Follow-up observation department 200: User terminal 200a: Employee terminal 200b: Industrial physician terminal 200c: Corporate terminal

Claims

1. Information on providing online medical consultations to corporations, their employees, and doctors as users 1. A processing system comprising: Use to determine whether a user who has applied for online medical treatment is an employee of a corporation a person discrimination unit; If the user is determined to be an employee, the doctor associated with the corporation a medical care providing unit that enables online medical care for the user; The electronic medical record including the results of the online medical consultation is sent to the employee I assigned to the employee. and a medical record management unit that manages the medical record in association with D. Information processing system.

2. The medical care provider unit may provide a medical record to the corporation based on the employee ID assigned to the employee. From the plurality of associated doctors, a doctor to be assigned to the employee is determined. The information processing system according to claim 1 .

3. If the online medical consultation is the first time for the employee, the medical record management unit The electronic medical record is newly created and associated with the employee. The information processing system according to claim 1 .

4. If the online medical consultation is not the first time for the employee, the medical record management department The electronic medical record associated with the employee is updated according to the results of the online medical consultation. do The information processing system according to claim 1 .

5. The electronic medical record can be viewed by the user based on a request from the user to view the medical record. a browsing processing unit for The information processing system according to claim 2 .

6. A medical record that converts the technical content of the electronic medical record into general content using expressions for the general public. Further comprising a conversion unit, When the user who has made the medical record viewing request is not a doctor, the viewing processing unit Making the electronic medical record available for viewing in general terms; The information processing system according to claim 5 .

7. The medical record conversion unit converts the specialized content of the medical record into general content corresponding to the specialized content. converting the specialized content into the general content using a learning model trained based on the The information processing system according to claim 6 .

8. The medical record conversion unit receives an evaluation of the electronic medical record from the employee or the corporation. accept, The information processing system according to claim 6 .

9. The viewing processing unit receives the medical record viewing request for the electronic medical record corresponding to the employee. The user who performed the procedure is a doctor, and the user is not the employee's doctor. If not, notify the doctor in charge that there has been a request to view the medical record. The information processing system according to claim 5 .

10. The viewing processing unit is configured to allow the corporation to When a request is made to view a medical record, some items of the electronic medical record will be masked and the record will be made available to the corporation for viewing. Make it viewable, The information processing system according to claim 5 .

11. The medical care providing unit updates the employee's online medical care schedule as a result of the online medical care. and send reminders to the employee according to the online medical consultation schedule. notify, The information processing system according to claim 1 .

12. The medical care providing unit provides online medical care corresponding to the online medical care schedule. acquire the status and notify the corporation to which the employee belongs of the implementation status; The information processing system according to claim 11.

13. The medical care providing unit acquires predetermined work information of the employee, and the work information satisfies predetermined conditions. If the above conditions are met, the employee will be notified of the recommendation to receive online medical treatment. The information processing system according to claim 11.

14. The medical care providing unit provides online medical care corresponding to the online medical care schedule. and providing incentives to the employees according to the implementation status. The information processing system according to claim 11.

15. the medical care providing unit acquires the employee's recovery status as a result of the online medical care; providing incentives to the employee according to the recovery status; The information processing system according to claim 1 .

16. Computer, Whether the user who applied for online medical treatment is an employee of a pre-registered corporation a user identification unit that identifies the user; If the user is determined to be an employee, the doctor associated with the corporation a medical care providing unit that enables online medical care for the user; The electronic medical record including the results of the online medical consultation is sent to the employee I assigned to the user. D and manages them in association with each other. program.

17. Information on providing online medical consultations to corporations, their employees, and doctors as users A processing device, Use to determine whether a user who has applied for online medical treatment is an employee of a corporation a person discrimination unit; If the user is determined to be an employee, the doctor associated with the corporation a medical care providing unit that enables online medical care for the user; The electronic medical record including the results of the online medical consultation is sent to the employee I assigned to the employee. and a medical record management unit that manages the medical record in association with D. Information processing device.

18. Information on providing online medical consultations to corporations, their employees, and doctors as users A processing method comprising: Use to determine whether a user who has applied for online medical treatment is an employee of a corporation a person discrimination step; If the user is determined to be an employee, the doctor associated with the corporation a medical treatment provision step that enables online medical treatment for the user; The electronic medical record including the results of the online medical consultation is sent to the employee I assigned to the employee. and a medical record management step of managing the medical record in association with D. Information processing methods.

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