Information processing method, program, and information processing system

Abstract

To make it easy to input and properly record information about the observations of care staff who are in daily contact with care recipients. [Solution] This information processing method includes the steps of (A) identifying assistance items to be implemented for a specific care recipient from the care schedule of the care staff, and (B) displaying a screen in response to instructions from the care staff that allows multiple items that are pre-associated with the identified assistance items and are included in the care certification questionnaire to be selected as items to be recorded or evaluated for the specific care recipient.

Description

[Technical Field]

[0001] The present invention relates to a technique for a caregiver to input information about a care recipient. [Background technology]

[0002] For example, Patent Document 1 discloses that caregivers can input information they have noticed for learning purposes, but this focuses on comparing the information with that of other caregivers and does not involve any particular innovation in the input method.

[0003] Furthermore, a technology has been disclosed that, upon receiving an instruction to execute an awareness input app, executes the awareness input app, identifies the occupation of the care staff, acquires the LIFE (Long-term care Information For Evidence) input items to be entered according to the care staff's occupation, and displays them (see, for example, Patent Document 2). Here, for example, when a care staff member is providing meal care for a care recipient, the care staff member inputs into the care staff terminal that they will provide meal care. When the information indicating that meal care will be provided is entered, the display control unit displays the LIFE input items for "meal care" on the display screen. In this example, "meal care" includes two input items: "meals" and "motivation to eat." This allows the care staff member to quickly find the input items they need to enter and quickly check whether they have omitted any of the input items they are responsible for. However, the technology does not mention the items included in the nursing care certification questionnaire or the standard items for problem analysis.

[0004] Care staff who interact with care recipients on a daily basis gain various insights about the care recipients they are responsible for, but at present these insights are not being properly collected, and naturally they are not being put to use.

[0005] For example, certification investigators who certify or change care categories are required to use a nursing care certification questionnaire to conduct a predetermined 74-item assessment in interviews with care recipients, but there are cases where care recipients or their families are unable to respond appropriately to the assessment items. In such cases, if the care staff who support the care recipients are unable to collect information in a timely and appropriate manner about their awareness of changes in their physical and mental condition, it can be difficult to make appropriate decisions about nursing care certification or category changes.

[0006] In addition, care managers who create and review care plans are required to conduct assessments using the 23 standard problem analysis items as a reference. However, if they are unable to collect information on the daily observations of care staff in a timely and appropriate manner, it will be difficult to create and review care plans that will lead to the independence of care recipients, which is the philosophy of long-term care insurance. [Prior art documents] [Patent documents]

[0007] [Patent Document 1] Japanese Patent Application Publication No. 2017-27304 [Patent Document 2] Japanese Patent Application Publication No. 2023-100310 Summary of the Invention [Problem to be solved by the invention]

[0008] Therefore, according to one aspect, an object of the present invention is to provide a technology for easily inputting and appropriately recording information about the observations of care staff who are in daily contact with care recipients. [Means for solving the problem]

[0009] An information processing method according to a first aspect of the present invention includes the steps of (A) identifying assistance items to be implemented for a specific care recipient from the care schedule of the care staff, and (B) displaying, in response to instructions from the care staff, a screen in which multiple items that are pre-associated with the identified assistance items and included in the care certification questionnaire can be selected as items to be recorded or evaluated for the specific care recipient.

[0010] An information processing method according to a second aspect of the present invention includes the steps of (A) identifying assistance items to be implemented for a specific care recipient from the care schedule of the care staff, and (B) displaying, in response to instructions from the care staff, a screen in which one or more items that are pre-associated with the identified assistance items and pre-derived from items related to task analysis included in the standard task analysis items can be selected as items to be recorded or evaluated for the specific care recipient. [Effects of the Invention]

[0011] According to one aspect, information about the care staff's observations can be easily entered and properly recorded. [Brief explanation of the drawings]

[0012] [Figure 1] FIG. 1 is a diagram showing an example of the configuration of a system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a diagram illustrating an example of the configuration of a terminal. [Figure 3] FIG. 3 is a diagram showing a processing flow of the processing related to the terminal. [Figure 4] FIG. 4 is a diagram showing an example of an initial schedule display screen. [Figure 5] FIG. 5 is a diagram showing an example of the care procedure display screen. [Figure 6] FIG. 6 is a diagram showing a processing flow of the terminal-related processing. [Figure 7A] FIG. 7A is a diagram showing an example of an assessment item selection screen. [Figure 7B]FIG. 7B is a diagram showing an example of the assessment item selection screen. [Figure 8A] FIG. 8A is a diagram showing items (portions relating to the nursing care certification questionnaire) to be displayed on the assessment item selection screen. [Figure 8B] FIG. 8B is a diagram showing items (portions relating to the nursing care certification questionnaire) to be displayed on the assessment item selection screen. [Figure 8C] FIG. 8C is a diagram showing items (portions relating to the nursing care certification questionnaire) to be displayed on the assessment item selection screen. [Figure 8D] FIG. 8D is a diagram showing items (portions relating to the nursing care certification questionnaire) to be displayed on the assessment item selection screen. [Figure 8E] FIG. 8E is a diagram showing items (portions relating to the nursing care certification questionnaire) to be displayed on the assessment item selection screen. [Figure 8F] FIG. 8F shows items belonging to the participant common category for mental and behavioral disorders. [Figure 8G] Figure 8G is a diagram showing assistance items for medical procedures and medical assistance acts and items that correspond to those assistance items and are included in the nursing care certification questionnaire, as well as assistance items for care managers or nursing care certification investigators and items that correspond to those assistance items and are included in the nursing care certification questionnaire. [Figure 9A] FIG. 9A is a diagram showing items (portion related to standard task analysis items) to be displayed on the assessment item selection screen. [Figure 9B] FIG. 9B is a diagram showing items (portions related to standard task analysis items) to be displayed on the assessment item selection screen. [Figure 9C] FIG. 9C is a diagram showing items (portion related to standard task analysis items) to be displayed on the assessment item selection screen. [Figure 9D]Figure 9D is a diagram showing assistance items for medical procedures and medical assistance actions, items associated with those assistance items and related to standard problem analysis items, and items related to standard problem analysis items for care managers or care certification investigators. [Figure 10A] FIG. 10A is a diagram showing an example of the evaluation screen. [Figure 10B] FIG. 10B is a diagram showing an example of the evaluation screen. [Figure 11] FIG. 11 is a diagram showing an example of the service execution record screen. [Figure 12] FIG. 12 is a diagram showing an example of the temporarily saved content display screen. [Figure 13] FIG. 13 is a diagram showing another example of the schedule display screen. [Figure 14] FIG. 14 is a diagram showing yet another example of the schedule display screen. [Figure 15] FIG. 15 is a diagram showing a processing flow of the processing related to the terminal. [Figure 16] FIG. 16 is a diagram showing an example of the remind screen. [Figure 17] FIG. 17 is a diagram showing an example of the business end screen. [Figure 18] FIG. 18 is a diagram illustrating a processing flow of processing related to the administrator terminal. [Figure 19] FIG. 19 is a diagram showing an example of the report list screen. [Figure 20A] FIG. 20A is a diagram showing an example of an assessment status confirmation screen. [Figure 20B] FIG. 20B is a diagram showing an example of the assessment status confirmation screen. [Figure 21] FIG. 21 is a diagram showing an example of a screen for setting a period. [Figure 22] FIG. 22 is a diagram showing a processing flow of processing related to the administrator terminal. [Figure 23A] FIG. 23A is a diagram showing an example of the period confirmation screen. [Figure 23B] FIG. 23B is a diagram showing an example of the period confirmation screen. [Figure 24] FIG. 24 is a diagram showing an example of the transition information screen. [Figure 25] FIG. 25 is a diagram showing another example of the transition information screen. [Figure 26] FIG. 26 is a diagram showing an example of a display screen of a care procedure. [Figure 27] FIG. 27 is a diagram illustrating an example of a functional configuration of a computer. DETAILED DESCRIPTION OF THE INVENTION

[0013] An example of a system configuration according to an embodiment of the present invention is shown in Figure 1. Below, an embodiment in which the present invention is applied to home care will be shown, but the application is not limited to home care, and the present invention can also be applied to institutional care.

[0014] As shown in Figure 1, the information processing system of this embodiment includes an information processing device 100, a terminal 200 carried and operated by care staff, and an administrator terminal 400 operated by management staff and connected to the information processing device 100 via a network 300.

[0015] Terminal 200 is a mobile terminal such as a smartphone, and an application program (also called an app) for the processing according to this embodiment is downloaded in advance and executed. The application program executes the processing described below while wirelessly communicating with information processing device 100 via a mobile network. Meanwhile, administrator terminal 400 is, for example, a personal computer or tablet, and has a web browser function. It executes the processing described below while communicating with information processing device 100 using the web browser function.

[0016] The information processing device 100 has a first interface unit 110 that serves as a communication interface with the terminal 200, a second interface unit 120 that serves as a communication interface with the administrator terminal 400 and has, for example, a web server function, a care schedule data storage unit 130, and a care data storage unit 140.

[0017] The care schedule data storage unit 130 stores data on the care schedule for each working day, for example, for each care staff member. The care schedule includes data on the care recipient to be visited, but may also include data on the assistance items to be provided to the care recipient. The care data storage unit 140 stores various data on the care recipient. The various data include the assistance items to be provided to the care recipient, the care procedures and handover items for the assistance items, implementation records showing the assistance actually provided and the condition of the care recipient, assessment report data (including data on multiple assessment reports if multiple assessments are performed), assessment request details, etc.

[0018] 2 shows an example of the configuration of the terminal 200. As described above, an application program 210 is downloaded to the terminal 200, and when the application program 210 is executed, a data communication unit 211 that communicates with the first interface unit 110 of the information processing device 100, a display control unit 212 that processes display on the display device of the terminal 200 and input from the care staff to a touch panel provided on the display device, and a data storage unit 213 that stores data for processing according to this embodiment.

[0019] Next, the processing related to the terminal 200 will be described with reference to FIGS.

[0020] For example, after a process such as a care staff member logging in to the system, the data communication unit 211 of the terminal 200 acquires today's care schedule data of the logged-in care staff member stored in the care schedule data storage unit 130 from the first interface unit 110 of the information processing device, and stores the data in the data storage unit 213 (FIG. 3: step S1). The display control unit 212 also checks the implementation records related to the acquired care schedule in the data storage unit 213 (or in some cases, the care data storage unit 140 of the information processing device 100) (step S3). This is to change the display depending on whether an implementation record has been registered for each care recipient included in the care schedule. Furthermore, the display control unit 212 checks the temporarily saved contents of the assessment related to the acquired care schedule in the data storage unit 213 (step S5). This is to change the display depending on whether assessment data for each care recipient included in the care schedule has been temporarily saved without being registered.

[0021] Then, the display control unit 212 displays today's schedule, which reflects whether or not there is an implementation record and whether or not there is a temporary storage of an assessment, on the display device (step S7). For example, Fig. 4 shows an example of the initial schedule that is displayed when there is no implementation record and no temporary storage of an assessment.

[0022] 4 shows an example of a schedule display screen 4000, which has a basic information display field 4100 that displays information identifying the currently logged-in care staff member and today's date and time, and an assistance list display field 4200 that lists assistance content, the name of the care recipient (user), and the scheduled assistance time in association with each other. By looking at the assistance list display field 4200, it is possible to see in chronological order the care recipients to whom assistance should be provided today, the assistance content, and the scheduled assistance time, so that the care staff member can visit the care recipients in order.

[0023] In terms of assistance content, "Physical Care 01" represents assistance that focuses on physical care and lasts less than 20 minutes, while "Physical Care 1" represents assistance that focuses on physical care and lasts from 20 to 30 minutes. Furthermore, "Physical 1 Lifestyle 1" represents assistance that focuses on physical care for from 20 to 30 minutes, followed by daily living support for from 20 to 45 minutes. "Physical 1 Lifestyle 2" represents assistance that focuses on physical care for from 20 to 30 minutes, followed by daily living support for from 45 to 70 minutes. "Physical 1 Lifestyle 3" represents assistance that focuses on physical care for from 20 to 30 minutes, followed by daily living support for 70 minutes or more. Furthermore, "Physical Care 2" represents assistance that focuses on physical care for from 30 minutes to 1 hour. Other assistance types are also predefined, and the type of assistance to be provided for each care recipient is displayed.

[0024] Returning to the explanation of the process in Fig. 3, after step S7, the display control unit 212 accepts input of the care staff (step S9). Here, it is assumed that, for example, the row 4210 for "Sompo Taro" is tapped on the schedule display screen 4000 as shown in Fig. 4. As the process proceeds, other marks and buttons are displayed, allowing selection of persons other than the care recipient.

[0025] The display control unit 212 accepts an input from the care staff member and determines whether the input is a selection by the care recipient (step S11). As described above, when the "Sompo Taro" row 4210 is tapped, it is recognized as a selection by Sompo Taro. On the other hand, when the processing progresses and other marks and buttons are displayed, processing is performed to the No route of step S11, which will be explained later.

[0026] If a care recipient is selected (step S11: Yes route), the display control unit 212 causes the data communication unit 211 to check whether or not there is an assessment request for the selected care recipient (step S13). Specifically, the display control unit 212 checks via the first interface unit 110 whether or not a valid assessment request for the selected care recipient, registered by, for example, a management staff member, is stored in the care data storage unit 140 of the information processing device 100. Note that the assessment request includes data on one or more assessment target items and an assessment period that have been selected in advance. If the assessment request has been registered in the care data storage unit 140 and the current time is within the assessment period, the care staff member can respond to the assessment request on the next display screen.

[0027] Furthermore, the display control unit 212 identifies an assistance item that is associated with the selected care recipient and that should be implemented for the care recipient, and instructs the data communication unit 211 to acquire data on care procedures and handover matters for the assistance item from the information processing device 100, thereby acquiring these data (step S14). When an assistance item that should be implemented for the care recipient can be identified in the care schedule, the display control unit 212 specifies the assistance item and acquires the above-mentioned data from the care data storage unit 140 via the data communication unit 211 and the first interface unit 110. When an assistance item is registered in association with the care recipient in the care data storage unit 140, the display control unit 212 may specify the care recipient, cause the first interface unit 110 to identify the assistance item associated with the care recipient, and further read data on care procedures for the assistance item from the care data storage unit 140, and acquire the data from the first interface unit 110.

[0028] Then, the display control unit 212 displays on the display device, the care procedures and the like related to the assistance items to be implemented for the selected care recipient, reflecting whether or not there is an assessment request (step S15). Note that the processing shifts to the processing in FIG. 6 via a terminal C.

[0029] In step S15, for example, a care procedure display screen 5000 shown in Fig. 5 is displayed. The care procedure display screen 5000 includes a display section 5100 for assistance items, etc., a display section 5200 for the selected care recipient, a display section 5300 for the care procedure for the assistance item, a display section 5400 for the handover items, an assessment implementation button 5500, an assessment request response button 5600, and an implementation record button 5700. In the example of Fig. 5, toileting assistance is shown as the assistance item specified for the care recipient, but if multiple assistance items are planned, the display section 5100 for assistance items, etc., the display section 5300 for the care procedure, and the display section 5400 for the handover items will be provided for each of the multiple assistance items.

[0030] By looking at this care procedure display screen 5000, the care staff can confirm the care procedures for the assistance items that should be implemented for the care recipient, and can also confirm any matters that require particular attention as matters to be handed over.

[0031] Furthermore, in relation to the main part of this embodiment, if there is any awareness of the care recipient, the user may tap the assessment implementation button 5500. Alternatively, the user may simply tap the implementation record button 5700 to record the implementation. If an assessment request has been registered by the management staff, the user may tap the assessment request response button 5600 to respond to the assessment request. However, since no assessment request has been registered yet in FIG. 5, the assessment request response button 5600 cannot be tapped (indicated by a dotted line in FIG. 5).

[0032] 6, the display control unit 212 receives an instruction input by the care staff on the care procedure display screen 5000 (step S21). Then, the display control unit 212 determines whether the assessment implementation button 5500 has been tapped (step S23). If the assessment implementation button 5500 has been tapped (step S23: Yes route), the display control unit 212 extracts assessment items associated with the assistance items and displays an assessment item selection screen on the display device (step S25). Note that the display control unit 212 obtains the previous evaluation results for the extracted assessment items from the care data storage unit 140 of the information processing device 100 via the data communication unit 211 and the first interface unit 110, and stores the results in the data storage unit 213.

[0033] 7A and 7B, an assessment item selection screen 7000 is displayed. The assessment item selection screen 7000 in Figures 7A and 7B includes a selection field 7100 for basic items regarding the assistance item to be provided (toilet assistance in this case), a selection field 7200 for related items regarding the abilities of the care recipient for the assistance item to be provided (physical function for assistance items related to physical care, or daily living function for assistance items related to daily living support), a selection field 7300 for related items regarding the cognitive function of the care recipient for the assistance item to be provided, a selection field 7400 for items common to all parties related to mental and behavioral disorders, a selection field 7500 for items related to long-term care managers or long-term care certification investigators, a selection field 7600 for items related to medical procedures and medical assistance actions, a button 7700 for temporarily saving the item selection, and a selection completion button 7800 for instructing completion of the selection.

[0034] In this embodiment, the basic items for the assistance items to be implemented include one or more items belonging to a category of items directly related to the assistance items to be implemented in the nursing care certification survey items included in the nursing care certification questionnaire, and one or more items derived in advance from items related to task analysis included in the task analysis standard items. The selection field 7100 includes a selection field 7110 for the nursing care certification survey items and a selection field 7120 for the task analysis standard items. In addition, the selection field 7100 presents the evaluation results from the previous assessment for each item as the previous evaluation, making it easy to recognize differences from the previous assessment. Since items are selected, buttons such as "Cancel all" and "Select all" are provided.

[0035] Regarding the assistance items to be implemented, items related to the abilities of the care recipient are not included in the basic items included in the nursing care certification survey items, but belong to a category of items that can be checked when implementing the assistance item and may overlap with items presented for other assistance items, and are items related to physical abilities or daily living functions. If the assistance item belongs to physical care, items related to physical functions will be extracted, and if the assistance item belongs to daily life support, items related to daily living functions will be extracted. In the selection field 7200, the evaluation results from the previous assessment for each item are presented as the previous evaluation, making it easy to recognize differences from the previous assessment. In addition, since items are selected, buttons such as "Cancel all" and "Select all" are provided.

[0036] Regarding the assistance items to be implemented, items related to the cognitive ability of the care recipient are not included in the basic items included in the nursing care certification survey items, but belong to a category of items that can be checked when implementing the assistance item and may overlap with items presented for other assistance items, and are items related to cognitive function. The selection field 7300 displays the evaluation results from the previous assessment for each item as the previous evaluation, making it easy to recognize differences from the previous assessment. Since items are selected, buttons such as "Delete all" and "Select all" are provided.

[0037] In the examples of Figures 7A and 7B, a selection field 7400 for common items related to mental and behavioral disorders is also included, but since it is preferable to assess multiple items included in the category of common items related to mental and behavioral disorders at the same time, one check box is provided.

[0038] Also, the selection field 7500 for items related to care managers or care certification investigators is a selection field for items that should be assessed when the care staff member is a care manager or care certification investigator. By tapping the "v" mark on the right end, some of the items included in the selection field can be selected, or all items can be selected using check boxes, as with the selection field 7400.

[0039] Furthermore, selection field 7600 for items regarding medical procedures and medical assistance actions is a selection field for items that should be assessed when the care staff is a nursing staff, etc. In this selection field, too, by tapping the "v" mark on the right end, the items included therein can be expanded and some of them can be selected, or, as with selection field 7400, all items can be selected using check boxes.

[0040] When logging in, it is possible to confirm whether the care staff is a care manager or care certification investigator, or whether they are nursing staff, etc., so the selection fields 7500 and 7600 may be displayed only if the care staff is applicable. Also, if there are multiple assistance items, at least some of the items associated with each assistance item are displayed so that they can be selected.

[0041] In this embodiment, as shown in Figures 7A and 7B, each assistance item is associated in advance with a basic item, a related item related to ability, and a related item related to cognitive function, and these are stored in the data storage unit 213. The portion related to the nursing care certification questionnaire is specifically shown in Figures 8A to 8G.

[0042] 8A shows items belonging to the category of basic items related to nursing care certification survey items, items belonging to the category of related items related to nursing care certification survey items for physical functions (abilities), and items belonging to the category of related items related to nursing care certification survey items for cognitive functions, which correspond to the assistance items included in physical care, respectively. In other words, when such assistance items are identified, the items included in the column of assistance items are presented to the care staff as options.

[0043] 8B shows items belonging to the category of basic items related to nursing care certification survey items, items belonging to the category of related items related to nursing care certification survey items for physical function (ability), and items belonging to the category of related items related to nursing care certification survey items for cognitive function, which are each included in the assistance items included in physical care. Similarly, when such assistance items are identified, the items included in the column of assistance items are presented to the nursing care staff as options.

[0044] 8C shows items belonging to the category of basic items related to nursing care certification survey items, items belonging to the category of related items related to nursing care certification survey items for physical function (ability), and items belonging to the category of related items related to nursing care certification survey items for cognitive function, which are each included in the assistance items included in physical care. Similarly, when such assistance items are identified, the items included in the column of the assistance items are presented to the nursing care staff as options.

[0045] 8D shows, for each of the assistance items included in daily life support, such as cleaning, laundry, and bedmaking, items belonging to the category of basic items related to nursing care certification survey items, items belonging to the category of related items related to nursing care certification survey items for daily living functions (abilities), and items belonging to the category of related items related to nursing care certification survey items for cognitive functions. Similarly, when such assistance items are identified, the items included in the column of assistance items are presented to the care staff as options.

[0046] Figure 8E shows items belonging to the category of basic items related to nursing care certification survey items, items belonging to the category of related items related to nursing care certification survey items for daily living functions (abilities), and items belonging to the category of related items related to nursing care certification survey items for cognitive functions, which correspond to the assistance items included in life support, respectively. Similarly, when such assistance items are identified, the items included in the column of assistance items are presented to the care staff as options.

[0047] Figure 8F shows items in the category of common items related to mental and behavioral disorders. These items are presented by any assistance item and by any caregiver. These items should also be evaluated together.

[0048] In addition, Figure 8G shows items belonging to the category of medical procedures and medical assistance actions corresponding to each of the assistance items, namely, treatment content and special responses, and for each of the assistance items, namely, cognitive function assessment items, cognitive function independence level and bedridden level, it shows items belonging to the category of care managers or care certification investigators.

[0049] 9A to 9D specifically show parts relating to items derived in advance from items relating to task analysis included in the task analysis standard items.

[0050] 9A shows items belonging to the basic item category of the standard task analysis items, corresponding to each of the assistance items included in physical care, such as toilet assistance, bathing assistance, meal assistance, and personal grooming. When such assistance items are identified, the items included in the column of assistance items are presented to the care staff as options for the basic items.

[0051] 9B shows items belonging to the category of basic items related to the standard task analysis items, corresponding to each of the assistance items included in physical care, such as assistance with dressing, assistance with transferring, assistance with moving, assistance with going out, and assistance with taking medication. Similarly, when such assistance items are identified, the items included in the column of the assistance items are presented to the care staff as options for basic items.

[0052] Figure 9C shows the items that belong to the category of basic items related to the standard task analysis items, corresponding to each of the assistance items included in daily life support, such as cleaning, laundry, bed making, organizing / money management, cooking / serving meals, and shopping. Similarly, when such assistance items are identified, the items included in the column of that assistance item are presented to the care staff as basic item options.

[0053] In addition, Figure 9D shows items that belong to the category of medical procedures and medical assistance actions in relation to the standard problem analysis items, corresponding to each of the assistance items of treatment content and special responses, and items that belong to the category of care managers or care certification investigators in relation to other assistance items.

[0054] Returning to the explanation of the processing in Fig. 6, the display control unit 212 accepts a selection input by the care staff on the assessment item selection screen 7000 as shown in Figs. 7A and 7B, and stores the identifier of the selected item in the data storage unit 213 (step S27). Note that in this step, the temporary save button 7700 or the selection completion button 7800 may also be tapped.

[0055] Here, the display control unit 212 determines whether the selection completion button 7800 has been tapped (step S29). If the temporary save button 7700, rather than the selection completion button 7800, has been tapped, the process returns to step S13 of FIG. 3 via terminal E. On the other hand, if the selection completion button 7800 has been tapped, the display control unit 212 references the temporarily saved assessment content stored in the data storage unit 213 and causes the display device to display an evaluation screen for the selected item or requested item (step S31). Initially, the data storage unit 213 does not contain any temporarily saved assessment content, and the content is read out when an assessment is temporarily saved. In addition, the evaluation screen is displayed in this step not only for assessments of items selected by care staff, but also when a request for assessment is made by management staff and the care staff responds to the request. Note that, for items in FIGS. 8A to 9D for which evaluation options are defined, the data is also stored in the data storage unit 213, and the data of the options for the selected item is also read out.

[0056] In this step, an evaluation screen 10000 such as that shown in Figures 10A and 10B is displayed. Figures 10A and 10B show the evaluation screen when "2-6: Defecation" in the basic item, "1-8: Standing up" in the related item_ability, and the common item for all involved parties regarding mental and behavioral disorders are selected on the assessment item selection screen 7000 in Figures 7A and 7B.

[0057] The evaluation screen 10000 includes an evaluation field 10100 for the basic item "2-6: Defecation," and when one of the four options is selected, a box 10110 indicating the selection is also displayed. If the user wishes to confirm the evaluation criteria, tapping the confirmation mark 10140 causes an explanation of the evaluation criteria to pop up. The explanation data for the evaluation criteria is also stored, for example, in the data storage unit 213. Furthermore, a special notes entry field 10120 for the basic item "2-6: Defecation" is also provided, allowing the user to leave any observations in text. If the information is to be passed on to the relevant parties, the user is prompted to check the handover checkbox 10130.

[0058] The evaluation screen 10000 also includes an evaluation field 10200 for the related item "1-8: Standing Up," and when one of the three options is selected, a box 10210 indicating the selection is also displayed. If the user wishes to confirm the evaluation criteria, tapping the confirmation mark 10240 causes an explanation of the evaluation criteria to pop up. As described above, the explanation data for the evaluation criteria is also stored, for example, in the data storage unit 213. Furthermore, a special notes entry field 10220 for the related item "1-8: Standing Up" is also provided, allowing the user to leave any observations in text. If the user wishes to hand over the information to be shared with the relevant parties, the user is prompted to check the handover checkbox 10230.

[0059] Furthermore, the evaluation screen 10000 includes an evaluation field 10300 for the common items for mental and behavioral disorders for all involved parties. Although some items are omitted, all items belonging to the common items for all involved parties are listed in a list 10310, allowing the user to select the appropriate item. Specifically, when the user taps on the appropriate item, the word "yes" is inverted (here, outlined), indicating that "4-3: Emotionally unstable" and "4-7: Resistance to care" have been selected. A special notes entry field 10320 is also provided, allowing the user to leave any observations in text. As with other items, if the item is to be passed on to the relevant parties, the user is prompted to check the handover checkbox 10330.

[0060] The evaluation screen 10000 also has a temporary save button 10400 and a selection completion button 10500. If the user wishes to temporarily suspend the evaluation, the user can tap the temporary save button 10400, and the input contents up to that point will be temporarily saved as temporarily saved assessment contents in the data storage unit 213. On the other hand, if the selection completion button 10500 is tapped, the input contents are sent to the information processing device 100 and registered in the care data storage unit 140 as an assessment report for the care recipient to be evaluated.

[0061] Returning to the explanation of the process in FIG. 6, the display control unit 212 accepts the evaluation input by the care staff member and stores it in the data storage unit 213 (step S33). Then, the care staff member taps the temporary save button 10400 or the selection completion button 10500, and the display control unit 212 determines whether the tapping has completed the evaluation (step S35). If the evaluation has been completed (step S35: Yes route), the display control unit 212 registers the evaluation content as an assessment report in the care data storage unit 140 via the data communication unit 211 and the first interface unit 110 (step S37). Then, the process proceeds to step S41. On the other hand, if the temporary save button 10400 has been tapped and the evaluation has not been completed (step S35: No route), the process proceeds to step S41 without registering the content as an assessment report.

[0062] 5, if the assessment execution button 5500 has not been tapped (step S23: No route), the display control unit 212 determines whether the implementation record button 5700 has been tapped (step S39). If an assessment request has not been made, only tapping the implementation record button 5700 is an option, but if an assessment request has been made, the assessment request response button 5600 can also be selected.

[0063] When the implementation record button 5700 is tapped (step S39: Yes route), the display control unit 212 displays a service implementation record screen corresponding to the assistance item to be implemented on the display device (step S41). For example, a service implementation record screen 11000 as shown in FIG. 11 is displayed. The service implementation record screen 11000 includes a record field 11100 for the assistance item to be implemented, "excretion assistance." The record items are items that are pre-associated with the assistance item, and for example, those stored in the data storage unit 213 are used. Note that, since unscheduled assistance may be provided, a selection field 11200 for unscheduled assistance items is also provided. Typical options for unscheduled assistance items are selected in advance and listed. For example, when meal assistance is provided unscheduled, pre-defined record items for meal assistance are displayed, and input is performed for the items.

[0064] In this embodiment, the service implementation record screen 11000 includes an assessment temporary saving button 11300 if the assessment is suspended, and a record request button 11400. That is, if the assessment is suspended and is to be resumed, the assessment temporary saving button 11300 is tapped, and if a record request for the service implementation record is to be made, the record request button 11400 is tapped.

[0065] The display control unit 212 accepts input of the implementation details by the care staff (step S43), and further accepts input of instructions by the care staff (step S45). In step S43, input to the record field 11100 etc. is accepted and stored in the data storage unit 213, and in step S45, tapping of the assessment temporary saving button 11300 or the record application button 11400 is accepted.

[0066] When the record application button 11400 is tapped (step S47: Yes route), the display control unit 212 registers the input service implementation record in the care data storage unit 140 in association with the target care recipient via the data communication unit 211 and the first interface unit 110 (step S49). Then, the processing returns to step S1 in Fig. 3 via a terminal G.

[0067] On the other hand, when the assessment temporarily saved button 11300 is tapped (step S47: No route), the display control unit 212 reads out the temporarily saved assessment content stored in the data storage unit 213 and displays it on the display device (step S51). For example, a temporarily saved content display screen 12000 as shown in FIG. 12 is displayed. The temporarily saved content display screen 12000 includes a display field 12200 for the evaluation content of the basic item "2-6: Defecation," a display field 12300 for the evaluation content of the related item_ability "1-8: Standing Up," and a display field 12400 for the evaluation content of the related item common to all parties regarding mental and behavioral disorders, which were entered on the evaluation screen 10000 shown in FIGS. 10A and 10B and temporarily saved in the data storage unit 213. The temporarily saved content display screen 12000 also includes a temporarily saved re-evaluation button 12100 for returning to the evaluation screen 10000 as shown in FIGS. 10A and 10B, and an evaluation completion button 12500 for instructing completion of the evaluation.

[0068] When the instruction to return to the evaluation screen 10000 as shown in FIGS. 10A and 10B is input by tapping the temporary save re-evaluation button 12100 (step S53: Yes route), the processing returns to step S25 via terminal D. On the other hand, when the evaluation completion button 12500 is tapped (step S53: No route), the display control unit 212 registers the evaluation content as an assessment report in the care data storage unit 140 via the data communication unit 211 and the first interface unit 110 (step S54). Then, the processing returns to step S1 in FIG. 3 via terminal G.

[0069] 5, when the assessment request response button 5600 is enabled and the assessment request response button 5600 is tapped instead of the implementation record button 5700 (step S39: No route), the display control unit 212 acquires data about the assessment request via the data communication unit 211 and the first interface unit 110, and determines whether or not there are any options among the requested items included in the assessment request (step S55). The assessment request may specify fixed items for which assessment is requested, or may specify items for which assessment is requested by selecting and answering available items from multiple items for which assessment is requested.

[0070] Therefore, if the care staff member is allowed to select an item (step S55: Yes route), the display control unit 212 causes the display device to display a selection screen for the requested items included in the assessment request (step S57). The assessment item selection screen 7000 shown in Figures 7A and 7B allows the selection of items that are pre-associated with specific assistance items or items that are commonly displayed for assistance items. However, in this step, a screen similar to Figures 7A and 7B is displayed, but which shows the selectable items included in the assessment request. Then, the process proceeds to step S27 via terminal F.

[0071] On the other hand, if the care staff cannot select items in the assessment request (step S55: No route), the processing proceeds to step S31 via terminal B, where an evaluation screen for the items included in the assessment request is displayed.

[0072] Returning to the explanation of the processing in Figure 3, in step S7, today's schedule is displayed, but as described above, as assistance is provided to the care recipient, an implementation record is made and an assessment is conducted, and then the process returns to step S1 via terminal G.

[0073] Therefore, when returning to step S1 after recording the implementation of assistance for a specific care recipient and temporarily saving the assessment, a screen such as that shown in FIG. 13 is displayed in step S7. The schedule display screen 13000 in FIG. 13 displays an assistance list display field 13500 similar to that in FIG. 3, but in the row 13100 for the care recipient "Sompo Taro," a mark 13200 indicating that the assessment is in a temporarily saved state and a mark 13300 indicating that the implementation has been recorded are added. By tapping mark 13200, the assessment can be resumed. Furthermore, by selecting any row in the assistance list display field 13500, including the row 13100 for the care recipient "Sompo Taro," it is determined that the care recipient has been selected in step S11.

[0074] On the other hand, if the input from the care staff member is not a selection of the care recipient (step S11: No route), the display control unit 212 determines whether or not a mark 13200 (also called an assessment temporary save mark), which is displayed on the schedule display screen 13000 in Fig. 13 and indicates that the assessment is in a temporarily saved state, has been tapped (step S17). If the mark 13200 has been tapped (step S17: Yes route), the process proceeds to step S31 in Fig. 6 via terminal B. That is, the assessment is resumed.

[0075] On the other hand, there are cases where mark 13200 is not tapped (step S17: No route). This occurs, for example, when a schedule display screen 14000 such as that shown in FIG. 14 is displayed. The schedule display screen 14000 shows that implementation records have been completed for all care recipients for whom assistance is scheduled to be provided today, and marks 14110 to 14160 indicating that implementation records have been completed are displayed for the rows of all care recipients in the assistance list display field 14500, and an end of work button 14300 has been added. Note that, because the assessment that was started has not been completed, mark 14200 indicating that the assessment is in a temporarily saved state remains in row 14100 for care recipient "Sompo Taro," as in FIG. 13.

[0076] 14, the care staff member may tap the end of work button 14300. If it is determined in step S17 that the tap was not on the mark 14200 (step S17: No route), it means that the end of work button 14300 has been tapped, and the process proceeds to the process in FIG. 15 via terminal A.

[0077] 15, the display control unit 212 determines whether or not a temporary assessment save exists when an instruction to end the business is received (step S61). If the mark 14200 is displayed as shown in Fig. 14, it is determined that a temporary assessment save exists. If a temporary assessment save does not exist (step S61: No route), the process proceeds to step S71.

[0078] If a temporarily saved assessment exists (step S61: Yes route), the display control unit 212 displays a reminder screen on the display device (step S63). FIG. 16 shows an example of the reminder screen 16000. The reminder screen 16000 includes a list display field 16100 for care recipients whose assessments have been temporarily saved, and a mark 16110 is attached to the care recipient "Sompo Taro" whose assessment has been temporarily saved, indicating that the assessment has been temporarily saved. In addition, a display 16120 is also attached to the mark 16110 to prompt the user to resume the assessment. By tapping the mark 16110 or the display 16120, the user can instruct the user to resume the assessment. On the other hand, the user can also end the work without resuming the assessment, and therefore a display 16200 is also displayed to instruct the user to end the work.

[0079] Then, the display control unit 212 receives an input from the care staff on a reminder screen 16000 as shown in Fig. 16 (step S65). In response to the input, the display control unit 212 determines whether the input instructs the resumption of the assessment (step S67). If the resumption of the assessment is instructed (step S67: Yes route), the process returns to step S31 in Fig. 6 via terminal B.

[0080] On the other hand, if the resumption of the assessment has not been instructed (step S67: No route), this means that the end of the work has been instructed, and the display control unit 212 discards the assessment data temporarily stored in the data storage unit 213 (step S69).

[0081] Then, the display control unit 212 displays a task end screen (step S71). For example, a task end screen 17000 as shown in Fig. 17 is displayed. The task end screen 17000 includes a message 17100 praising the caregiver for completing the task and a button 17200 for instructing the caregiver to log off. On this screen, the caregiver can also log off upon completing the task.

[0082] By performing the above process, the care staff can evaluate or record their observations about the care recipient related to the assistance items specified in the care schedule, using the items related to the assistance items and included in the care certification questionnaire. In detail, the items are divided into basic items that are directly related to the assistance item in question and related items that are not included in the basic items but are related to the assistance item in question, and the care staff is presented with a priority for inputting their observations about the assistance item, making it easier to input.

[0083] In the above-described embodiment, it is also possible to register observations about the care recipient not only for the nursing care certification survey items included in the nursing care certification survey form, but also for items derived in advance from the items related to problem analysis included in the standard problem analysis items. However, only the former or only the latter may be presented to the care staff. However, it is preferable to present the common items for related parties regarding mental and behavioral disorders shown in Figure 8F in both the former and latter cases.

[0084] Next, the processing related to the administrator terminal 400 will be described with reference to FIGS.

[0085] When the management staff specifies conditions such as a date, care recipient, and care staff, the administrator terminal 400 sends the conditions to the second interface unit 120 of the information processing device 100. The second interface unit 120 searches the care schedule data storage unit 130 based on the conditions to extract data on the corresponding care recipient, and extracts assessment reports for the extracted care recipients from the care data storage unit 140 (step S101). The second interface unit 120 then generates web page data including a list of care recipients, including a mark indicating that an assessment report has been registered for each care recipient, and sends the web page data to the administrator terminal 400, causing the administrator terminal 400 to display a report list screen (step S103).

[0086] For example, a report list screen 19000 such as that shown in FIG. 19 is displayed. The report list screen 19000 includes a list 19100 of care recipients who meet the conditions and an end-of-task button 19200 for instructing the user to end the task. The list 19100 includes marks 19110 and 19120 indicating that an assessment report has been registered, in association with each care recipient for whom an assessment report has been registered. In this example, marks 19110 and 19120 are included for two care recipients, and either one can be selected to confirm the assessment report. However, care recipients for whom no assessment report has been registered may also be selectable, allowing an assessment request to be registered.

[0087] The management staff clicks on mark 19110 or 19120 or the end of business button 19200 on the report list screen 19000, and the administrator terminal 400 accepts the input from the management staff in response to the click (step S105) and sends instructions in response to the input to the second interface unit 120 of the information processing device 100.

[0088] When the second interface unit 120 receives an instruction from the manager terminal 400, it determines whether or not the instruction is an instruction to select an assessment report of a specific care recipient (step S107). If the instruction is not an instruction to select an assessment report of a specific care recipient (step S107: No route), the instruction is an instruction to end the work, and the process is terminated.

[0089] On the other hand, if the instruction is to select an assessment report for a specific care recipient (step S107; Yes route), the second interface unit 120 extracts the assessment report for the specific care recipient from the care data storage unit 140, uses the data from the assessment report to generate web page data for confirming the assessment status for the specific care recipient, sends it to the administrator terminal 400, and displays an assessment status confirmation screen on the administrator terminal 400 (step S109).

[0090] 20A and 20B show an assessment status confirmation screen 20000 that is displayed when mark 19110 is clicked on the report list screen 19000 shown in Fig. 19. This assessment status confirmation screen 20000 includes report content 20100 about "2-6: Defecation" included in the basic item, report content 20200 about "1-8: Standing up" included in the related item, and report content 20300 about mental and behavioral disorders that are common to all involved parties. This allows the management staff to understand what insights the care staff have gained.

[0091] Also provided in relation to the report content 20100 are a care procedure button 20110 for referencing and modifying the care procedure for the assistance item performed when submitting the assessment report, a transition information button 20120 for checking the progress of the assessment over time, and an individual period setting button 20130 for setting a period for each item for which the care staff will respond to the assessment request. The period setting may be performed for each item or for all items at once, and the individual period setting button 20130 is a button for setting a period for this item. Similarly, in relation to the report content 20200, a care procedure button 20210, a transition information button 20220, and an individual period setting button 20230 are also provided. Unlike the care procedure button 20110 for the basic item, the care procedure button 20210 for the related item has multiple associated assistance items. Therefore, clicking the care procedure button 20210 may transition to a screen for selecting an assistance item. In some cases, the care procedure button 20210 for the related item may not be provided.

[0092] Furthermore, in relation to the report content 20300 for the related party common items for mental and behavioral disorders, a transition information button 20310 and an individual period setting button 20320 are provided. The related party common items for mental and behavioral disorders are not associated with specific assistance items, so a care procedure button is not provided.

[0093] When the individual period setting buttons 20130, 20230 and 20320 are clicked, a separate screen for setting the start date and end date is displayed, as shown in FIG. 21, for example.

[0094] The assessment status confirmation screen 20000 also has a batch period setting button 20400 and a report list screen button 20500 for returning to the report list screen. The batch period setting button 20400 is used to set the assessment request period for all items related to the assessment report all at once.

[0095] Returning to the explanation of the processing in FIG. 18, the management staff member clicks any of the buttons on the assessment status confirmation screen 20000, and the administrator terminal 400 accepts input from the management staff member in response to the click (step S111), and transmits instructions corresponding to the input to the second interface unit 120 of the information processing device 100. The processing then proceeds to FIG. 22 via terminal X. Note that there are cases where the processing proceeds to step S111 via step S109, and cases where the processing proceeds to step S111 via step S113, which will be described later, and therefore the selection variations of the management staff member differ in each case.

[0096] 22, when the second interface unit 120 receives an instruction from the administrator terminal 400, it determines whether or not a period setting has been instructed for a specific item or all items (step S115). If a period setting has been instructed for a specific item or all items (step S115: Yes route), the second interface unit 120 causes the administrator terminal 400 to display a period setting screen (for example, FIG. 21) (step S117).

[0097] Then, the management staff inputs the period setting (the same applies to resetting) on ​​the period setting screen, and the manager terminal 400 accepts the input of the period setting (step S119) and transmits data about the period setting to the second interface unit 120. Then, the process proceeds to step S113 in FIG. 18 via terminal L.

[0098] 18 via terminal L, the second interface unit 120 generates web page data for a period confirmation screen that reflects the set period, transmits it to the administrator terminal 400, and displays it on the administrator terminal 400 (step S113). Then, the process proceeds to step S111.

[0099] For example, a period confirmation screen 22000 such as that shown in FIGS. 23A and 23B is displayed. FIGS. 23A and 23B show screens that are displayed when a period is set to request an assessment for the basic item "2-6: Bowel Movement" and the common items for stakeholders regarding mental and behavioral disorders. The period confirmation screen 22000 displays a period 22140 set in association with the report content 22100 for the basic item "2-6: Bowel Movement." In association with the report content 22100, a care procedure button 22110, a transition information button 22120, and a period reset button 22130 are provided. Furthermore, in the period confirmation screen 22000, no period is set for the report content 22200 for the related item "1-8: Standing Up," and a care procedure button 22210, a transition information button 22220, and an individual period setting button 22230 are provided in association with the report content 22200. Since no period has been set for the related item "1-8: Start," it is possible to set a period for the related item "1-8: Start" even at this stage.

[0100] Furthermore, the period confirmation screen 22000 displays a period 22340 set in association with the report content 22300 for the common items for stakeholders regarding mental and behavioral disorders. In association with the report content 22300, a transition information button 22310 and a period reset button 22320 are provided.

[0101] The period confirmation screen 22000 also has a button 22400 for returning to the report list screen 19000 and a setting completion button 22500.

[0102] 22 , if the instruction on the assessment status confirmation screen 20000 or the period confirmation screen 22000 is not for setting (including resetting) a period (step S115: No route), the second interface unit 120 determines whether the instruction is for displaying transition information for a specific item (step S121). If the instruction is for displaying transition information for a specific item (step S121: Yes route), the second interface unit 120 reads out, from the care data storage unit 140, evaluation data and data related to the evaluation registered for the specific item of the care recipient, and generates web page data for a transition information screen based on the read data, transmits the generated data to the administrator terminal 400, and displays the web page on the administrator terminal 400 (step S123).

[0103] 24 shows an example of a transition information screen 23000 that is displayed when the transition information button 20120 is clicked for the basic item "2-6: Bowel movement" of the care recipient "Sompo Taro." The transition information screen 23000 includes a period setting section 23100, an evaluation transition display section 23200, a special notes display section 23300, a button 23400 for displaying the care procedure, a button 23500 for transitioning to an assessment status confirmation screen, and a button 23600 for transitioning to a report list screen.

[0104] The period setting section 23100 is used to set the period for displaying the evaluation transition, and changing the period setting from the initial setting changes the display content of the transition display section 23200. The transition display section 23200 includes a graph showing the evaluation of the basic item "2-6: Bowel Movement," in this case, the change over time in the selection results of options 1 to 4. In the graph, the horizontal axis represents the date and the vertical axis represents the evaluation results, with the evaluation results plotted for each evaluation date and connected by lines. For options 1 to 4 for this item, the larger the number, the higher the level of assistance. Therefore, if the plots and connecting lines for these options are shown to rise over time, it can be said that the care recipient's level of independence is declining.

[0105] After checking the contents displayed on the progress information screen 23000, if you want to review the care procedures, click the care procedures button 23400, if you want to return to the assessment status confirmation screen 20000, click button 23500, or if you want to return to the report list screen 19000, click button 23600.

[0106] 25 shows an example of a transition information screen 24000 that is displayed when clicking on the transition information button 20310 for the common items for stakeholders regarding mental and behavioral disorders for the care recipient "Sompo Taro." The transition information screen 24000 includes a period setting section 24100, an evaluation result display section 24200, a button 24400 for displaying the care procedure, a button 24500 for transitioning to an assessment status confirmation screen, and a button 24600 for transitioning to a report list screen.

[0107] The evaluation result display section 24200 includes the number of observations (number of times "yes" was entered) and the percentage (= number of observations / number of visits [%]) during the period set in the period setting section 24100 for each of the common items for all concerned parties regarding mental and behavioral disorders. The number of visits is the number of visits to the home of the care recipient of interest, and is obtained by counting the number of visits from the care schedule data stored in the care schedule data storage section 130, regardless of whether an assessment was conducted or not. The number of observations is the cumulative total of the number of times "yes" was entered after selecting to conduct an assessment, or the number of times "yes" was entered in response to a request for an assessment.

[0108] After step S123 in FIG. 22, the management staff inputs the next instruction to the administrator terminal 400, and the administrator terminal 400 accepts the instruction input from the management staff (step S125) and transmits data regarding the instruction to the second interface unit 120.

[0109] When the second interface unit 120 receives data regarding the instruction from the manager terminal 400, it determines whether the instruction is to return to the report list (step S127). If the instruction from the management staff is to return to the report list (step S127: Yes route), the processing returns to step S101 in FIG. 18 via terminal J.

[0110] On the other hand, if the instruction from the management staff is not to return to the report list (step S127: No route), the second interface unit 120 determines whether the instruction from the management staff is to return to the assessment status confirmation screen (step S129). If the instruction is to return to the assessment status confirmation screen (step S129: Yes route), the process returns to step S109 or S113 in Fig. 18 via terminal H or L. If a period has already been set, the process returns to step S113, and if no period has been set, the process returns to step S109.

[0111] On the other hand, if the instruction was not to return to the assessment status confirmation screen (step S129: No route), the care procedure button 23400 was clicked, instructing a transition to a screen for reviewing the care procedure, so processing proceeds to step S133.

[0112] Next, a case where an instruction to display transition information has not been issued on the assessment status confirmation screen 20000 or the period confirmation screen 22000 (step S121: No route) will be described. In this case, the second interface unit 120 determines whether or not the instruction from the management staff to display care procedures for the assistance items associated with a specific item has been issued (step S131). If an instruction to display care procedures for the assistance items associated with a specific item has been issued (step S131: Yes route), the second interface unit 120 reads out data on care procedures stored in the care data storage unit 140 for the care recipient of interest and the assistance items associated with the specific item, generates web page data for a display screen of the care procedures for the assistance items associated with the specific item, transmits the web page data to the administrator terminal 400, and displays the web page data on the administrator terminal 400 (step S133).

[0113] For example, a care procedure display screen 25000 such as that shown in Fig. 26 is displayed. On the care procedure display screen 25000, the care procedure for the assistance item of interest, "excretion assistance," is read from the care data storage unit 140 and displayed, and can also be edited according to the current condition of the care recipient. In Fig. 25, "assistance until sitting on the toilet seat" 25100 and "putting on underwear" 25200 have been changed from the care procedures shown in Fig. 5. The care procedure display screen 25000 also includes an edit completion button 25300 for registering the edited care procedure, a button 25400 for returning to the assessment status confirmation screen, and a button 25500 for returning to the report list screen.

[0114] In addition, if there is a significant change in the physical or mental condition of the care recipient, it is preferable to not only obtain information on the transition of the care recipient, but also consult with the care recipient and their family, and if necessary, cooperate with medical staff and review the care plan before improving the care procedure. Changes made on this screen will be reflected in the care procedure display screen 5000 shown in Figure 5.

[0115] If necessary, the management staff member modifies the care procedure on the care procedure display screen 25000. In this case, the manager terminal 400 accepts an edit input for the care procedure by the management staff member (step S135) and stores it in the data storage unit 213.

[0116] Furthermore, the management staff inputs an instruction by clicking any of the buttons, and the manager terminal 400 accepts the instruction input by the management staff (step S137) and transmits data on the instruction to the second interface unit 120. Note that if the instruction is to complete editing, data on the care procedure after editing is completed is also transmitted to the second interface unit 120.

[0117] When the second interface unit 120 receives data regarding the instruction from the administrator terminal 400, it determines whether the instruction indicates that editing is complete (step S139). If the instruction indicates that editing is complete (step S139: Yes route), the second interface unit 120 registers the data of the care procedure after editing, received from the administrator terminal 400, in the care data storage unit 140 in association with the care recipient of interest (step S143). Then, the process returns to step S109 or S113 in Fig. 18 via terminal H or L. If a period has already been set, the process returns to step S113, and if no period has been set, the process returns to step S109.

[0118] On the other hand, if the instruction is not to complete editing (step S139: No route), the second interface unit 120 determines whether the instruction is to transition to an assessment status check screen (step S141). If the instruction is to transition to an assessment status check screen (step S141: Yes route), the process returns to step S109 or S113 in FIG. 18 via terminal H or L. If a period has already been set, the process returns to step S113, and if no period has been set, the process returns to step S109. On the other hand, if the instruction is not to transition to an assessment status check screen (step S141: No route), the process is to transition to a report list screen, and so the process returns to step S101 in FIG. 18 via terminal J.

[0119] Returning to the explanation of the processing in step S131, if the instruction to display the care procedure for the assistance item associated with a specific item has not been given (step S131: No route), the second interface unit 120 determines whether the instruction is to return to the report list (step S145). If the instruction is to return to the report list (step S145: Yes route), the processing returns to step S101 in FIG. 18 via terminal J. On the other hand, if the instruction is not to return to the report list (step S145: No route), the setting completion button 22500 is clicked to instruct registration of an assessment request. Therefore, when the setting completion button 22500 is clicked, assessment request data including data on the items to be assessed and the period for which the assessment should be performed is also transmitted from the administrator terminal 400 to the second interface unit 120. Upon receiving the assessment request data, the second interface unit 120 registers the assessment request data in association with the care recipient of interest in the care data storage unit 140 (step S147). After that, in this embodiment, the process proceeds to step S133 to confirm the care procedure, although it may also return to step S101 in FIG.

[0120] As described above, management staff can refer to and confirm information on daily observations from care staff and take necessary action. In particular, it becomes possible to carry out timely and appropriate investigations into nursing care certification and changes in care classification, and to review care plans through issue analysis. In addition, assessment requests can be registered, allowing for more evaluations to be obtained for specific care recipients.

[0121] Although the embodiments of the present invention have been described above, the present invention is not limited to these. For example, the functional configuration of the information processing system shown in FIG. 2 is an example, and the program configuration may differ. Furthermore, the processing flow is also an example, and the order of processing may be changed or multiple steps may be executed simultaneously as long as the same processing result can be obtained. Furthermore, when the embodiment is applied to nursing care facilities, the nursing care schedule data for the nursing staff includes the care recipient and the assistance items set for each scheduled implementation time, and the assistance items are directly identified from the nursing care schedule data.

[0122] Although the above describes an embodiment in which the application program 210 is installed in the terminal 200, an embodiment in which the above-described screen is displayed by accessing the information processing device 100 using an installed web browser without installing the application program 210 may also be employed. On the other hand, an application program for the management staff may be installed in the administrator terminal 400, and the above-described screen may be displayed by the application program.

[0123] The nursing care certification questionnaire is a standardized questionnaire that includes multiple predetermined items for determining nursing care certification, and the standard problem analysis items include multiple predetermined items for the purpose of creating and reviewing care plans, with each nursing care provider using either the standardized version or an original version based on these.In countries other than Japan, it is thought that equivalents to the nursing care certification questionnaire or the standard problem analysis items may be used for similar purposes, although the names may differ.

[0124] For example, in Sweden, a judgment sheet is used in each region for the purpose of assessing those in need of care and creating care plans. The multiple items included in the judgment sheet are thought to correspond to multiple items included in the nursing care certification questionnaire and one or more items derived in advance from items related to problem analysis included in the standard problem analysis items.

[0125] Furthermore, in the UK, a care certification survey (Assessing Needs) is conducted based on the Care Act 2014 with the aim of assessing the care and support needs of care recipients and providing appropriate support, and survey items for this purpose have been prescribed. These are also thought to correspond to one or more items derived in advance from the multiple items included in the care certification questionnaire and the items related to problem analysis included in the standard problem analysis items.

[0126] Furthermore, the Long Term Care Minimum Data Set (MDS) in the United States is a tool used by Medicare and Medicaid certified nursing facilities, and includes a comprehensive assessment of the physical, psychological, and social functions of care recipients, as well as multiple assessment items for understanding the needs and wishes of residents and creating individual care plans. These items are also considered to correspond to one or more items derived in advance from the multiple items included in the nursing care certification questionnaire and the items related to problem analysis included in the standard problem analysis items.

[0127] In Germany, the criteria for nursing care certification assess the status of users in six areas: (1) motor ability, (2) cognitive and communication ability, (3) behavioral and psychological symptoms, (4) daily activities, (5) coping with hospital or treatment, and (6) daily and social life, and then classify users into five levels of nursing care need. The multiple items related to the detailed evaluation of these six items are thought to correspond to the multiple items included in the nursing care certification questionnaire.

[0128] Furthermore, in Korea, the LTCI eligibility checklist used to assess care needs scores each category of the care recipient's physical functions (such as getting dressed and using the toilet), cognitive functions (such as awareness of the current date, place, and age), behavioral problems (such as delusions, depression, and hallucinations), need for nursing care (such as pressure ulcers and the need for dialysis), and need for rehabilitation (such as mobility impairments and joint problems). Therefore, the multiple items related to the detailed assessment of each category are thought to correspond to the multiple items included in the care certification questionnaire and one or more items derived in advance from the items related to task analysis included in the standard task analysis items.

[0129] The standard items for problem analysis include the following: 10: Health Main contents: Items to describe the user's health condition and physical and mental condition (height, weight, BMI, blood pressure, medical history, main illness, symptoms, presence or absence of pain, presence or absence of bedsores, etc.), medical visit status (whether or not there is a family doctor or family dentist, other medical facilities, frequency of visits, method of visit, whether or not there is someone accompanying the visit, etc.), medication status (whether or not there is a family pharmacy or family pharmacist, whether or not there is a prescribed medication, type of medication being taken, medication compliance status, etc.), and understanding and awareness of one's own health.

[0130] 11:ADL Main contents: Items related to ADL (turning over, getting up, maintaining a sitting position, maintaining a standing position, standing up, transferring, mobility methods (including whether or not a cane or wheelchair is used), walking, climbing stairs, eating, grooming, changing clothes, bathing, toileting, etc.)

[0131] 12:IADL Main contents: Items related to IADL (cooking, cleaning, laundry, shopping, medication management, money management, telephone, public transportation, driving, etc.)

[0132] 13: Cognitive function and judgment ability Main contents: Items related to the level of cognitive function for daily decision-making, the state of judgment ability, and the state of core symptoms and behavioral and psychological symptoms in cases diagnosed with dementia (frequency and circumstances in which symptoms are observed, possible underlying factors, etc.)

[0133] 14: Understanding and expression in communication Main contents: Items related to the state of understanding communication, the state of communication expression (visual, auditory, etc. abilities, verbal and non-verbal communication), communication devices and methods (including communication tools other than face-to-face (telephone, PC, smartphone))

[0134] 15: Daily Rhythm Main contents: Items related to daily and weekly rhythms and how to spend time, level of daily activity (content, time, amount of activity, etc.), rest and sleep status (rhythm, sleep status (waking up in the middle of the night, day-night reversal, etc.))

[0135] 16: Excretion status Main contents: Items related to the location and method of excretion, presence or absence of urinary or defecation urges, incontinence status, cleanup status, excretion rhythm (frequency during the day and night, timing, etc.), and excretion content (presence or absence of constipation or diarrhea, etc.)

[0136] 17: Status of maintaining cleanliness Main contents: Items related to bathing and grooming, skin and nail condition (skin and nail cleanliness, presence or absence of skin or nail abnormalities, etc.), bedding and clothing condition (presence or absence of soiling, frequency of changing, etc.)

[0137] 18: Oral cavity condition Main contents: dental condition (number of teeth, whether or not there are any missing teeth, etc.), denture condition (whether or not there are dentures, whether or not they are dirty or damaged, etc.), bite condition, oral condition (stained teeth, tongue coating, whether or not there is bad breath, degree of dry mouth, whether or not there is swelling or bleeding, etc.), and items related to oral care status

[0138] 19:Dietary intake status Main contents: Items related to food intake status (food type, number of meals, meal contents, meal amount, nutritional status, fluid amount, person preparing meals, etc.), state of eating and swallowing function, amount of food required (nutrition, fluid amount, etc.), and whether or not there are any dietary restrictions

[0139] 20: Social Involvement Main contents: Relationships with family (roles within the home, status of relationships with family (including relationships with family members who do not live together), etc.), relationships with the community (willingness to participate, current role, details of activities in which participants participate, etc.), and items related to work

[0140] 21: Family situation Main contents: The situation of family members etc. involved in the individual's daily life or decision-making (relationship with the individual, living situation, age, whether they are employed, information sharing methods, etc.), the participation status of family members etc. in support (willingness to participate, current sense of burden, challenges in daily life due to participation in support, etc.), and items concerning matters that require special consideration regarding family members etc.

[0141] 22: Living environment Main contents: Items to describe the environment in which daily life is carried out (bathroom, toilet, place to eat, daily activity route, etc.), situations that may be risky in the living environment (presence or absence of dangerous areas, state of organization and cleaning, maintaining room temperature, equipment to maintain this environment, etc.), the environment around the home and its convenience, etc.

[0142] 23: Other matters and circumstances to be noted Main contents: Items related to situations that require special attention in relation to users (abuse, financial hardship, people without relatives, foreigners, situations where medical care is highly dependent, end-of-life care, etc.), and other matters that may have some impact on their lives.

[0143] The information processing device 100 described above is a computer device as shown in FIG. 27 , in which a memory 2501, a CPU 2503, a hard disk drive (HDD) 2505 (which may be a solid state drive (SSD)), a display control unit 2507 connected to a display device 2509, a drive device 2513 for a removable disk 2511, an input device 2515, and a communication control unit 2517 for connecting to a network are connected via a bus 2519. An operating system (OS) and an application program for carrying out the processing of this embodiment are stored in the HDD 2505, and are read from the HDD 2505 to the memory 2501 when executed by the CPU 2503. The CPU 2503 controls the display control unit 2507, the communication control unit 2517, and the drive device 2513 in accordance with the processing content of the application program to perform predetermined operations. Data during processing is mainly stored in the memory 2501, but may also be stored in the HDD 2505. In an embodiment of the present invention, an application program for performing the above-described processing is distributed by being stored on a computer-readable removable disk 2511, and is installed from the drive device 2513 to the HDD 2505. It may also be installed on the HDD 2505 via a network such as the Internet and the communication control unit 2517. Such a computer device realizes the various functions described above through organic cooperation between hardware such as the CPU 2503 and memory 2501 described above and programs such as the OS and application programs.

[0144] Furthermore, instead of implementing all of the functions of the information processing device 100 in a single computer device, the functions may be shared among multiple computer devices. For example, multiple functions may be implemented in different computers connected to a network. Also, some or all of the functions may be implemented on the cloud. Note that whether the information processing device 100 is implemented in a single computer device or in multiple computer devices, the entire system is referred to as an information processing system.

[0145] The terminal 200 and the administrator terminal 400 also have a configuration similar to the computer device shown in FIG. 27, and have in common the point that a program loaded into a memory 2501 is executed by a CPU 2503 .

[0146] The above-described embodiment can be summarized as follows.

[0147] The information processing method according to the first aspect of this embodiment includes the steps of (A) identifying assistance items to be implemented for a specific care recipient from the care schedule of the care staff, and (B) displaying, in response to instructions from the care staff, a screen on which multiple items that are pre-associated with the identified assistance items and included in the care certification questionnaire can be selected as items to be recorded or evaluated for the specific care recipient.

[0148] The items specified in the nursing care certification survey form are automatically extracted from the assistance items that need to be implemented, which are identified from the nursing care schedule, making it easier to record or evaluate data for nursing care certification surveys, etc., without increasing the workload of nursing care staff.

[0149] The multiple items pre-associated with the assistance item and included in the nursing care certification questionnaire may include items in a first category (e.g., a category of basic items) that are directly related to the assistance item, and items in a second category (e.g., a category of related items) that are not included in the first category but can be confirmed when the assistance item is implemented and may overlap with items presented for other assistance items. This allows busy nursing staff to be presented with a selection priority.

[0150] The second category may be further divided into a first subcategory (e.g., Related Items_Ability category) for items related to the physical or daily functions of the care recipient, and a second subcategory (e.g., Related Items_Cognition category) for items related to the cognitive functions of the care recipient, so that busy care staff can easily find items to evaluate or record.

[0151] In addition, on the screen mentioned above, a third category of items that should be checked as a group for any assistance item and are included in the nursing care certification questionnaire may also be selectable. For example, the category of items common to all parties involved regarding mental and behavioral disorders should be checked as a group, so they can be selected on the screen mentioned above.

[0152] Furthermore, the instructions from the care staff may be given on a screen that presents the procedure for the specified assistance item. If the procedure for the assistance item to be performed is presented, the care staff can respond appropriately to each care recipient and can easily register any observations while checking the procedure.

[0153] Furthermore, in the above-mentioned screen, one or more items that are pre-associated with the identified assistance item and pre-derived from the items related to problem analysis included in the problem analysis standard items may be selectable. This makes it possible to handle the problem analysis standard items as well.

[0154] Furthermore, the information processing method may further include a step (C) of displaying a screen in response to a second instruction from the care staff member to conduct an assessment in accordance with a request from the administrator, in which the screen is pre-associated with the identified assistance items, is included in the care certification questionnaire, and allows input or selection of items related to the request. This is because, in addition to the care staff member's voluntary recording or evaluation, there may be cases where the administrator determines that conducting an assessment is desirable depending on the care recipient, and in such cases, it is preferable to conduct an assessment of the items related to the request.

[0155] Furthermore, the above-mentioned screen may be configured to present past evaluations for at least some of the items that are pre-associated with the identified assistance items and that are included in the nursing care certification questionnaire, because referring to past evaluations makes it easier to recognize differences from the current situation.

[0156] The second instruction mentioned above may be executable during an assessment period designated by the administrator, in order to perform calculations during the assessment period.

[0157] An information processing method according to a second aspect of this embodiment includes the steps of (A) identifying assistance items to be implemented for a specific care recipient from the care schedule of the care staff, and (B) displaying, in response to instructions from the care staff, a screen in which one or more items that are pre-associated with the identified assistance items and pre-derived from items related to problem analysis included in the standard problem analysis items can be selected as items to be recorded or evaluated for the specific care recipient.

[0158] A program for causing a processor to perform the above-described processing can be created, and the program is stored in a computer-readable storage medium or storage device, such as a flexible disk, an optical disk such as a CD-ROM (Read Only Memory), a magneto-optical disk, a semiconductor memory (e.g., a ROM), a hard disk, etc. Data during processing is temporarily stored in a storage device such as RAM (Random Access Memory). [Explanation of symbols]

[0159] 100 Information processing device 200 Terminal 300 Network 400 Administrator terminal 110 First interface section 120 Second interface section 130 nursing care schedule data storage unit 140 nursing care data storage unit

Claims

1. A step of identifying an assistance item to be implemented for a specific care recipient from the care schedule of the care staff; In response to an instruction from the care staff, a screen is displayed on which a plurality of items that are previously associated with the identified assistance items and that are included in a care certification questionnaire can be selected as items to be recorded or evaluated for the specific care recipient; and a computer-implemented information processing method.

2. The plurality of items that are pre-associated with the assistance items and that are included in the nursing care certification questionnaire include items included in a first category for items that are directly related to the assistance items, and items included in a second category for items that are not included in the first category but can be confirmed when the assistance items are implemented and may overlap with items presented for other assistance items. The information processing method according to claim 1.

3. The second category is further divided into a first subcategory for items related to the physical function or daily living function of the care recipient, and a second subcategory for items related to the cognitive function of the care recipient.

3. The information processing method according to claim 2.

4. On the screen, a third category of items that should be checked as a group for any assistance item and are included in the nursing care certification questionnaire can also be selected. The information processing method according to claim 1.

5. The instruction from the care staff is given on a screen presenting an assistance procedure for the identified assistance item. The information processing method according to claim 1.

6. On the screen, One or more items that are pre-derived from items related to problem analysis that are pre-associated with the identified assistance item and included in the problem analysis standard items can be further selected. The information processing method according to claim 1.

7. In response to a second instruction from the care staff member to perform an assessment in accordance with a request from a manager, a step of displaying a screen that is previously associated with the identified assistance item, is included in the care certification questionnaire, and allows items related to the request to be input or selected. The information processing method according to claim 1 , further comprising:

8. On the screen, Presenting past evaluations for at least some of the items that are pre-associated with the identified assistance items and that are included in the nursing care certification questionnaire. The information processing method according to claim 1.

9. The second instruction can be executed during an assessment period designated by the administrator.

8. The information processing method according to claim 7.

10. A step of identifying an assistance item to be implemented for a specific care recipient from the care schedule of the care staff; In response to an instruction from the care staff, a screen is displayed in which one or more items that are pre-associated with the identified assistance item and pre-derived from items related to task analysis included in task analysis standard items can be selected as items to be recorded or evaluated for the specific care recipient; and a computer-implemented information processing method.

11. 11. A program for causing a computer to execute the information processing method according to claim 1.

12. A means for identifying assistance items to be implemented for a specific care recipient from the care schedule of the care staff; a means for displaying a screen in which, in response to an instruction from the care staff, at least one of a plurality of items that are pre-associated with the identified assistance item and that are included in the care certification questionnaire, and one or more items that are pre-associated with the identified assistance item and that are pre-derived from items related to problem analysis that are pre-associated with the identified assistance item and that are included in the problem analysis standard items, can be selected as items to be recorded or evaluated for the specific care recipient; An information processing system having the above.

Images