Group insurance management system, group insurance management method, and program
The group insurance management system addresses the challenge of obtaining member consent by providing a system for inputting and confirming member agreements, significantly reducing the workload of labor managers and insurance companies in managing group insurance contracts.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-08-26
- Publication Date
- 2026-03-10
AI Technical Summary
Existing insurance contract systems lack a mechanism for easily obtaining consent or non-consent from members in group insurance, making it difficult for labor managers to properly manage group insurance contracts.
A group insurance management system that includes a first group display processing unit for inputting member information, an access information sending unit for sending consent response screens to member terminals, and a member display processing unit for displaying consent confirmation screens, allowing members to select agreement or disagreement to group insurance.
The system enables easy checking of member intentions for group insurance, reducing the workload of labor managers and insurance companies by automating the confirmation of insured persons and streamlining the insurance contract process.
Smart Images

Figure 2026041119000001_ABST
Abstract
Description
[Technical Field]
[0001] The present invention relates to a group insurance management system, a group insurance management method, and a program. [Background technology]
[0002] An insurance contract system has been disclosed in which company employees can apply for group insurance with an insurance agency via a communication network (Patent Document 1). [Prior art documents] [Patent documents]
[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2001-350923 Summary of the Invention [Problem to be solved by the invention]
[0004] In the system described in Patent Document 1, an agency server that handles insurance contract procedures presents an insurance product application screen to an employee's terminal. The employee's terminal transmits application data bearing the employee's electronic signature to the agency server. The agency server generates group contract application data based on aggregation result data that indicates the results of aggregating multiple application data for the organization to which the employee belongs. The agency server transmits the group contract application data to an agency terminal. The agency terminal transmits the group contract application data bearing the agency's electronic signature to an insurance company terminal. This allows employees to efficiently complete insurance contract procedures via a communications network.
[0005] However, in the system described in Patent Document 1, in the case of group insurance in which members of an organization that is a policyholder with an insurance company are insured, and in which all of the multiple members who have agreed to join the group insurance are insured, there is no mechanism for easily obtaining consent or non-consent from the members on the system, and it is not possible to grasp the consent or non-consent status of each of the multiple members. Therefore, the system described in Patent Document 1 poses a problem in that the labor manager of the organization cannot properly carry out the group insurance contract procedures.
[0006] Therefore, in order to solve the above-mentioned problems, an object of the present invention is to provide a system that can easily check the status of an expression of intention regarding joining a group insurance plan. [Means for solving the problem]
[0007] A group insurance management system according to one aspect of the present invention is a group insurance in which members of an organization that is a policyholder with an insurance company are insured persons, and in which all of the members who have agreed to join the group insurance are insured persons, the group insurance includes a first group display processing unit that displays a group input screen on a display unit of a group device of the organization, in which a group representative who is a person in charge of the organization can input personal information and email addresses of the members and the contract details of the group insurance; an access information sending unit that, when an input operation by the group representative is received from the group representative on a completion button included in the group input screen, which indicates that input into the group input screen is completed, sends to the email address of the member terminal device of the member a consent response screen on which the member can select whether to agree or disagree to become an insured person of the group insurance, the consent response screen being a login screen for obtaining the consent response screen; and a member display processing unit that, when receiving an input operation from the member regarding the member's login information to transition to the consent response screen on the login screen displayed on a display unit of the member terminal device, displays the consent response screen, which includes the member's personal information, the contract details of the group insurance, a consent object that allows the member to select to agree to join the group insurance, and a disagreement object that allows the member to select not to agree to join the group insurance; and a second group display processing unit that, when receiving an input operation from the member on the consent object, displays a consent confirmation screen on the display unit of the group device, which associates each of the multiple members with either consent information indicating that the member has agreed to join the group insurance, when receiving an input operation from the member on the consent object, or disagreement information indicating that the member has not agreed to join the group insurance, when receiving an input operation from the member on the disagreement object. Equipped with.
[0008] A group insurance management method according to one aspect of the present invention includes a computer that displays, on a display unit of a group device of the group, a group input screen on which a group representative who is a person in charge of the group can input personal information and email addresses of the group members and the contract details of the group insurance, in a group insurance in which members of the group that are policyholders with an insurance company are insured, and all of the members who have agreed to join the group insurance are insured; when an input operation by the group representative is received from a completion button included in the group input screen, which indicates that input into the group input screen is complete, the computer transmits to the email address of the member terminal device of the member a consent response screen on which the member can select whether to agree or disagree to become an insured person of the group insurance, the consent response screen being a login screen for obtaining the consent response screen; and When an input operation by the member regarding the member's login information to transition to the consent response screen is received on the login screen displayed on the display unit of the member terminal device, the consent response screen including the member's personal information, the contract details of the group insurance, a consent object that allows the member to select to agree to join the group insurance, and a non-consent object that allows the member to select not to agree to join the group insurance, is displayed on the display unit of the member terminal device; and when an input operation by the member on the consent object is received, a consent confirmation screen is displayed on the display unit of the group device in which each of the multiple members is associated with either consent information indicating that the member has agreed to join the group insurance, when the member's input operation on the consent object is received, or non-consent information indicating that the member has not agreed to join the group insurance, when the member's input operation on the non-consent object is received.
[0009] A program according to one aspect of the present invention is a program that causes a computer to display, on a display unit of a group device of the group, a group input screen that allows a group representative, who is a person in charge of the group, to input personal information and email addresses of the group members and contract details of the group insurance, in a group insurance in which members of the group that are policyholders with an insurance company are insured, and in which all of the members who have agreed to join the group insurance are insured; and when an input operation by the group representative is received from a completion button included in the group input screen, which indicates that input into the group input screen is completed, transmits to the email address of the member terminal device of the member a consent response screen that allows the member to select consent or non-consent to becoming an insured person of the group insurance, the consent response screen being a consent response screen that allows the member to access a login screen for obtaining the consent response screen; and When an input operation by the member regarding the member's login information to transition to the consent response screen is received on the login screen displayed on the member terminal device, the consent response screen including the member's personal information, the contract details of the group insurance, a consent object that allows the member to select to agree to join the group insurance, and a non-consent object that allows the member to select not to agree to join the group insurance is displayed on the display unit of the member terminal device; and when an input operation by the member on the consent object is received on the consent object, the consent confirmation screen that displays each of the multiple members in association with either consent information indicating that the member has agreed to join the group insurance, when the member's input operation on the consent object is received, or non-consent information indicating that the member has not agreed to join the group insurance, when the member's input operation on the non-consent object is received, is displayed on the display unit of the group device. [Effects of the Invention]
[0010] According to the present invention, it is possible to provide a system that can easily check the status of an expression of intention regarding joining a group insurance plan. [Brief explanation of the drawings]
[0011] [Figure 1] FIG. 1 is a diagram illustrating an example of the configuration of a group insurance management system. [Figure 2] FIG. 10 is a diagram showing an example of group insurance information D101. [Figure 3] FIG. 10 is a diagram showing an example of an information acquisition method selection screen T10. [Figure 4] FIG. 10 is a diagram showing an example of a notification document registration screen T20. [Figure 5] FIG. 10 is a diagram showing an example of a consent form creation screen T30. [Figure 6] FIG. 10 is a diagram showing an example of a login screen T40. [Figure 7] FIG. 10 is a diagram showing an example of a personal information confirmation screen T50. [Figure 8] FIG. 10 is a diagram showing an example of a notification confirmation screen T60. [Figure 9] FIG. 10 is a diagram showing an example of an agreement response screen T70. [Figure 10] FIG. 10 is a diagram showing an example of a consent confirmation screen T80. [Figure 11] FIG. 10 is a flowchart showing an example of a processing procedure of a group insurance management system. [Figure 12] FIG. 2 illustrates an example of a hardware configuration of a computer. DETAILED DESCRIPTION OF THE INVENTION
[0012] A group insurance management system 10 according to one embodiment of the present invention will be described in detail below with reference to the drawings. However, the embodiment described below is merely an example, and is not intended to exclude various modifications or applications of technologies not explicitly described below. In other words, the present invention can be implemented by various modifications or combinations of the embodiments without departing from the spirit of the invention. Furthermore, in the following description of the drawings, identical or similar parts are denoted by the same or similar reference numerals.
[0013] ===Overview of Group Insurance Management System 10=== <<Configuration Overview>> The group insurance management system 10 is a system that, for example, obtains consent from members of an organization that is a policyholder with an insurance company and is eligible to enroll in group insurance with the members as insured persons, and can easily and quickly conclude an insurance contract with the members who have given consent as insured persons. As a result, the group insurance management system 10 can automatically confirm the members who will be insured persons, significantly reducing the workload of the group's staff and the staff of the insurance company that is the policyholder of the group insurance.
[0014] Group insurance is, for example, group insurance in which an organization (such as a company, government agency, or cooperative) is the policyholder and the insured are the organization's employees and other members. Group insurance is, for example, insurance in which all members who agree to join the insurance are insured, such as comprehensive welfare group term insurance.
[0015] The group insurance management system 10 provides the group's labor manager with a screen on which the group's labor manager can check the consent status of the members, based on, for example, information indicating that the members have consented (hereinafter referred to as "consent information") or information indicating that the members have not consented (hereinafter referred to as "disconsent information"). As a result, the group insurance management system 10 makes it possible to easily check on the display screen the work that previously required the group's labor manager to obtain paper consent forms from the members and confirm consent or disconsent, thereby reducing the labor required for the labor manager.
[0016] A labor officer is, for example, an employee of an organization who performs the process of sending personal information (hereinafter sometimes referred to as "insured person information") about members who have agreed to join the group insurance with the insurance company to the insurance company.
[0017] Personal information is information that includes at least a name, for example, and may also include an address, gender, date of birth, and the like.
[0018] Furthermore, the group insurance management system 10 can, for example, collectively transmit to the insurance company the insured information of all insured persons who have agreed to join the group insurance. As a result, the group insurance management system 10 replaces the work of the insurance company previously performing by comparing information about insured persons who have agreed to join the group insurance with the contents of a paper consent form indicating their agreement, by acquiring information including the consent information and the insured information (hereinafter referred to as "subscriber information"), thereby reducing the burden of the insurance company's personnel in the comparison work.
[0019] Fig. 1 is a diagram showing an example of the configuration of a group insurance management system 10. As shown in Fig. 1, the group insurance management system 10 includes, for example, an intermediary processing device 100, a group device 200, a member terminal device 300, and an insurance provider device 400. In the group insurance management system 10, for example, the intermediary processing device 100, the group device 200, the insurance provider device 400, and the member terminal device 300 are connected to each other via a network N so that they can communicate with each other.
[0020] The intermediation processing device 100 has a function to provide predetermined services to, for example, the member terminal device 300. The group device 200 and the insurance provider device 400 have a function to provide various information to, for example, the intermediation processing device 100 through API (Application Programming Interface) linkage. The group device 200 has a function to display various screens to, for example, the group's labor staff and accept operational input from the labor staff. The insurance provider device 400 has a function to display various screens to, for example, the insurance company staff and accept operational input from the staff.
[0021] The intermediary processing device 100, the group device 200, and the insurance carrier device 400 may be, for example, any information processing device capable of implementing the various functions described above. That is, the intermediary processing device 100, the group device 200, and the insurance carrier device 400 may be, for example, a server computer, a personal computer (e.g., a desktop, a laptop, a tablet, etc.), a media computer platform (e.g., a cable or satellite set-top box, a digital video recorder), a handheld computer device (e.g., a PDA, an email client, etc.), or any other type of computer or communication platform.
[0022] The member terminal device 300 has a function of transmitting and receiving various information to and from the intermediation processing device 100, for example, and providing various information to the user through the display unit 505a.
[0023] The member terminal device 300 may be, for example, an information processing device that can realize the above-mentioned functions. That is, the member terminal device 300 may be, for example, a smartphone, a mobile phone (feature phone), a personal computer (for example, a desktop, laptop, tablet, etc.), a media computer platform (for example, a cable or satellite set-top box, digital video recorder), a handheld computer device (for example, a PDA (Personal Digital Assistant), an email client, etc.), a wearable device (for example, a glasses-type device, a watch-type device, etc.), another type of computer, or a communication platform.
[0024] The group insurance management system 10 may be configured so that at least a part of the processing executed by the intermediary processing device 100 is executed by the group device 200, the insurance business device 400, or the member terminal device 300.
[0025] <<Processing Overview>> Next, an overview of the processing of the group insurance management system 10 will be described with reference to FIG.
[0026] In step S10, the intermediary processing device 100 acquires from the group device 200 a list (hereinafter referred to as the "member list") containing the personal information and email addresses of all members who may be insured persons of the group, and information (hereinafter referred to as the "group input information") containing information indicating the due date and contract details regarding the group insurance.
[0027] In step S11, when the intermediary processing device 100 acquires the group input information, it sends information (hereinafter referred to as "access information") that enables access to a login screen T40 (described later) to the email address included in the group input information to the member terminal device 300. The access information is, for example, a URL (Uniform Resource Locator).
[0028] In step S12, the member terminal device 300 acquires information (hereinafter referred to as "login information") for accessing the consent response screen T70 (described later) from the user based on operational input from the user. The member terminal device 300 transmits the login information to the intermediary processing device 100. Then, when the login information is authenticated by the intermediary processing device 100, the member terminal device 300 acquires information (e.g., HTML (Hyper Text Markup Language)) for displaying the consent response screen T70 from the intermediary processing device 100.
[0029] In step S13, the intermediary processing device 100 acquires information indicating the result of the member terminal device 300 accepting the member's operational input on the consent response screen T70 (hereinafter referred to as "consent-related information") from the member terminal device 300. The consent-related information is consent information indicating that the member has agreed to join the group insurance, or non-consent information indicating that the member has not agreed.
[0030] In step S14, the group device 200 acquires information (screen) for displaying a consent confirmation screen T80 (described later) containing consent-related information on the display unit from the intermediary processing device 100. This allows the group's labor manager to easily confirm whether the member consents or does not consent, and whether the member has not yet responded.
[0031] In step S15, if the intermediary processing device 100 obtains consent-related information from all members, it transmits the insured information and consent information of all members who have given consent to the insurance provider device 400 as subscriber information of the insured who will join the group insurance.
[0032] The configuration of each device in the group insurance management system 10 that executes the above-mentioned processing will be described in detail below. ===Configuration of the intermediary processing device 100===
[0033] The configuration of intermediary processing device 100 will be described with reference to Fig. 1. As shown in Fig. 1, intermediary processing device 100 includes, for example, a storage unit 101, an organization input information acquisition unit 102, an access information transmission unit 103, a login information acquisition unit 104, a consent-related information acquisition unit 105, an unanswered determination unit 106, an unanswered notification unit 107, an answer request unit 108, an acquisition completion determination unit 109, an acquisition completion notification unit 110, a consented member identification unit 111, a subscriber information transmission unit 112, and a display processing unit 113 (a first organization display processing unit, a second organization display processing unit, and a member display processing unit).
[0034] The storage unit 101 stores various information related to group insurance, and includes, for example, group insurance information D101.
[0035] The group insurance information D101 will be described with reference to Fig. 2. Fig. 2 is a diagram showing an example of the group insurance information D101. As shown in Fig. 2, the group insurance information D101 may include, for example, the following items: [Group ID], [Establishment ID], [List ID], [Member ID], [Enrollment Date], [Login ID], [Password], [Name], [Email Address], [Address], [Contract Details], [Gender], [Consent Status], and [Insured Person Number].
[0036] [Organization ID] is an item that includes, for example, an identification code that can identify an organization (such as a company). [Establishment ID] is an item that includes, for example, an identification code that can identify an establishment that makes up an organization. [List ID] is an item that includes an identification code that can identify a member list. A member list is a list that includes personal information about multiple members who are the subject of joining group insurance at the same time (for example, when they join a company or mid-career). [Member ID] is an item that includes an identification code that can identify members who belong to an organization. [Enrollment Date] is an item that includes information indicating the enrollment date, which is, for example, the date on which a member joined the organization (such as the date of joining). [Login ID] is an item that includes an identification code that allows a specified member to access the intermediary processing device 100. [Password] is an item that includes a password that allows a specified member to access the intermediary processing device 100. [Name] is an item that includes information indicating the name of the member. [Email Address] is an item that includes the email address of the member. [Address] is an item that includes information indicating the address of the member. [Contract details] is an item containing information indicating the details of the group contract to which the member is enrolled. [Gender] is an item containing information indicating the gender of the member. [Date of birth] is an item containing information indicating the date of birth of the member. [Consent status] is an item containing information indicating, for example, whether the member agrees to join the group insurance, disagrees, or has not responded. [Insured person number] is an item containing the insured person number assigned when the member becomes an insured person of group insurance.
[0037] The group input information acquisition unit 102 acquires group input information, for example, from the group device 200, including a member list, which is a list of members who can become insured persons, and information indicating a deadline for the group contract (e.g., a deadline for obtaining consent-related information from members who can become insured persons) (hereinafter referred to as "date information"). The intermediary processing device 100 may transmit the member list to the insurance provider device 400. This allows the insurance company to grasp the members who can become insured persons of the group. Here, the intermediary processing device 100 may transmit the member list to the insurance provider device 400 if a predetermined condition is met. In other words, the intermediary processing device 100 may prevent the insurance company from confirming the member list if the predetermined condition is not met. Here, the predetermined condition is, for example, a condition in which consent or non-consent has been obtained from members who can become insured persons. Specifically, the predetermined condition refers to a condition in which consent-related information is acquired from potential insured persons by inputting operation information on the consent response screen T70 described below, and consent or non-consent is acquired from potential insured persons by paper consent forms, thereby obtaining consent from all potential insured persons. This enables the intermediation processing device 100 to appropriately protect personal information.
[0038] The organization input information includes, for example, information entered by the organization's labor manager on the information acquisition method selection screen T10, notification document registration screen T20, and consent form creation screen T30, which will be described later. In the following explanation, the information entered by the organization's labor manager on the information acquisition method selection screen T10, notification document registration screen T20, and consent form creation screen T30 is assumed to be information included in the "member list."
[0039] For example, the access information sending unit 103 transmits access information (e.g., a URL) for accessing a login screen T40, which will be described later, to the email addresses included in the group input information upon acquiring group input information from the group device 200. Specifically, upon receiving an operation input from the group's labor manager using the forward button T39 on the consent form creation screen T30, which will be described later, the access information sending unit 103 refers to the group insurance information D101 and transmits the access information to the email addresses of the members included in the group input information.
[0040] The login information acquisition unit 104 acquires login information entered in the login ID T41 and password T42 on the login screen T40, which will be described later. Specifically, for example, after accepting an input operation by the member into the login ID T41 and password T42 on the login screen T40, the login information acquisition unit 104 acquires login information from the member terminal device 300 when accepting an input operation by the member into the login button T43.
[0041] The consent-related information acquisition unit 105 acquires consent-related information indicating the result of selecting either the consent object T74 or the disagreement object T75 on the consent response screen T70 described below from the member terminal device 300. Specifically, for example, when an input operation is received on the consent object T74, resulting in the consent object T74 being selected, and an input operation is received on the proceed button T76, the consent-related information acquisition unit 105 acquires consent information from the member terminal device 300. On the other hand, for example, when an input operation is received on the disagreement object T75, resulting in the disagreement object T75 being selected, and an input operation is received on the proceed button T76, the consent-related information acquisition unit 105 acquires disagreement information from the member terminal device 300.
[0042] The non-response determination unit 106 determines whether or not there are any members among the multiple members included in the member list who have not yet responded regarding whether or not they agree to join the group insurance. Specifically, the non-response determination unit 106 identifies, among the multiple members included in the member list, members for whom the consent-related information acquisition unit 105 has not acquired consent-related information as non-response members. The non-response determination unit 106 associates the members determined to have not yet responded with information indicating the non-response (hereinafter referred to as "non-response information") and stores them in the group insurance information D101. The non-response determination unit 106 may also determine whether or not there are any members who have not yet responded when the deadline indicated by the due date information arrives. Note that, for example, if the non-response determination unit 106 determines that there are no members who have not yet responded, even before the due date indicated by the due date information, the intermediation processing device 100 transmits a notification to the insurance provider device 400 indicating that consent-related information has been acquired from all members who could become insured persons. This allows the intermediary processing device 100 to quickly process insurance contracts.
[0043] When the non-response determination unit 106 determines that there is a member who has not responded by the due date, the non-response notification unit 107 sends a notification indicating that there is a member who has not responded (hereinafter referred to as a "non-response notification") to the group device 200. Specifically, when the non-response determination unit 106 determines that there is a member who has not responded by the due date, the non-response notification unit 107 may automatically notify the group device 200 of information including the personal information and email address of the non-response member, or may display the non-response member in an identifiable manner on a predetermined display screen of the group device 200. In this way, the group insurance management system 10 enables the group's labor manager to quickly remind the non-response members.
[0044] When the non-response determination unit 106 determines that there are members who have not responded by the deadline, and when the response request unit 108 receives a user input for the non-response information (e.g., cell T82A or cell T83A indicating the number of non-respondents) displayed on the consent confirmation screen T80 described below, the response request unit 108 sends a response request to the email addresses of the non-respondent members. The response request may include, for example, access information and a message indicating that the response has not been received. This allows the group insurance management system 10 to quickly remind the non-respondent members by the group's labor manager.
[0045] The acquisition completion determination unit 109 determines, based on the member list, whether or not consent-related information has been acquired from the member terminal device 300 of each of the members who can become insured persons of the group. Specifically, the acquisition completion determination unit 109, for example, refers to the group insurance information D101, and determines that consent-related information has been acquired from all members if the "consent status" of the members included in the member list does not include "unanswered" (unanswered information).
[0046] When the acquisition completion determination unit 109 determines that consent-related information has been acquired from the member terminal device 300 of each of the group's members who can become insured persons, the acquisition completion notification unit 110 sends a notification (hereinafter referred to as an "acquisition completion notification") to the group device 200 indicating that consent-related information has been acquired from the member terminal device 300 of each of the group's members who can become insured persons. The acquisition completion notification is a notification indicating that acquisition of consent-related information has been completed from all of the group members included in the group member list, and therefore that the subscriber information can be sent to the insurance provider device 400.
[0047] The consenting member identification unit 111 identifies members who have agreed to join the group insurance from among the members included in the member list. Specifically, the consenting member identification unit 111 refers to the "consent status" item in the group insurance information D101 to identify members who have agreed to join the group insurance.
[0048] The subscriber information transmission unit 112 transmits the insured information and consent information of all of the multiple members who have agreed to join the group insurance, which is acquired from the group device 200, to the insurance provider device 400 as subscriber information of the insured who will join the group insurance. Here, the subscriber information transmission unit 112 transmits, for example, the insured information and consent information of only the members who have agreed to join the group insurance to the insurance provider device 400 as subscriber information. As a result, the group insurance management system 10 transmits only the information of members who have agreed to join the group insurance to the insurance provider, making it possible to reduce the labor required for procedures such as excluding members who have not agreed at the insurance provider.
[0049] The display processing unit 113 generates various screens. Specifically, the display processing unit 113 generates a screen to be displayed on the display unit of the group device 200 and a screen to be displayed on the display unit of the member terminal device 300.
[0050] The screen (group input screen) displayed on the display unit of the group device 200 and which accepts input operations by the group's labor staff includes an information acquisition method selection screen T10, a notification document registration screen T20, and a consent form creation screen T30.
[0051] The screens (consent-related screens) displayed on the display unit of the member terminal device 300 and which accept input operations by the member include a login screen T40, a personal information confirmation screen T50, a notification document confirmation screen T60, and a consent response screen T70.
[0052] Furthermore, the screens displayed on the display unit of the group device 200, which allow the group's labor manager to check the consent status of members, include a consent confirmation screen T80.
[0053] The information acquisition method selection screen T10 will be described with reference to Fig. 3. Fig. 3 is a diagram showing an example of the information acquisition method selection screen T10. The information acquisition method selection screen T10 is a screen displayed on the display unit of the group device 200, and is a screen for selecting a method for confirming with members whether or not they agree.
[0054] As shown in FIG. 3, the information acquisition method selection screen T10 includes a member name display T11, an information acquisition method selection T12, a back button T13, and a forward button T14. The member name display T11 is an area where the name of the member for whom consent is to be obtained is displayed. The information acquisition method selection T12 is an area where multiple methods for confirming consent from the member are selectively displayed. Specifically, the information acquisition method selection T12 includes, for example, an email sending object (e.g., a button) that allows the user to select a method for sending access information to the member via email to access a login screen T40 (described later), and a QR code issuing object (e.g., a button) that allows the user to select a method for issuing a QR code (registered trademark) to the member to obtain the access information. The back button T13 is a button for transitioning to the screen previous to the information acquisition method selection screen T10. The forward button T14 is a button for transitioning to a notification document registration screen T20 (described later).
[0055] The notification document registration screen T20 will be described with reference to Fig. 4. Fig. 4 is a diagram showing an example of the notification document registration screen T20. The notification document registration screen T20 is a screen that accepts input of the details of group insurance from the labor manager of the group.
[0056] As shown in FIG. 4, the notification document registration screen T20 includes a notification document creation scope T21, a notification document input T22, a contract content input T23, a register button T24, a modify button T25, and a back button T26. The notification document creation scope T21 is an area where the notification scope of the notification document can be selected. The notification document creation scope T21 may be configured to allow an organization or a business establishment that constitutes an organization to be selected as the notification scope. The notification document input T22 is an area where the text of the notification document to be notified to members can be entered. The contract content input T23 is an area where information regarding the contract content can be entered. The contract content input T23 includes items such as the purpose of the contract, the beneficiary, and the reason for insurance payment. The register button T24 is a button for confirming the contents entered in the notification document creation scope T21, the notification document input T22, and the contract content input T23. The edit button T25 is a button for enabling an operation to edit the confirmed input contents for the notification document creation range T21, notification document input T22, and contract content input T23. The back button T26 is a button for transitioning to the screen previous to the notification document registration screen T20.
[0057] The consent form creation screen T30 will be described with reference to Fig. 5. Fig. 5 is a diagram showing an example of the consent form creation screen T30. The consent form creation screen T30 is a screen for creating a consent form that a member agrees to.
[0058] As shown in FIG. 5, the consent form creation screen T30 includes an employee name display T31, a notification document identification T32, a business establishment related field T33, an insured person T34, an insured person email T35, an insured person address T36, an individual print button T37, a combined print button T38, and a forward button T39. The employee name display T31 is an area where the name of the employee for whom consent is being obtained is displayed. The notification document identification T32 is an area where identification information for identifying the notification document to be sent to the employee is displayed. The business establishment related field T33 is an area where insurance details related to the business are displayed. The insured person T34 is an area where personal information and insurance details of the employee who will become the insured person can be entered. The insured person email T35 is an area where the employee's email address can be entered. The intermediary processing device 100 sends a URL for accessing the login screen T40 (described later) to the email address entered in the insured person email T35. The insured person address T36 is an area where the employee's address can be entered. The print individual button T37 is a button for printing the consent form for one insured person. The print all together button T38 is a button for printing the consent forms for all insured persons at once. The proceed button T39 is a button for sending access information to the email address entered in the insured person email T35, for example.
[0059] 5, the insured person T34, insured person email T35, and insured person address T36 are configured so that only one member can be entered, but this is not limited thereto, and for example, the consent form creation screen T30 may be configured so that information about multiple members can be entered. This allows the group insurance management system 10 to input information about multiple members at once, thereby improving the work efficiency of the group's labor personnel.
[0060] The login screen T40 will be described with reference to Figure 6. Figure 6 is a diagram showing an example of the login screen T40. The login screen T40 is a screen displayed on the display unit of the member terminal device 300, and is a screen on which the member can input login information for accessing the intermediation processing device 100 through the member terminal device 300.
[0061] As shown in FIG. 6, the login screen T40 includes a login ID T41, a password T42, a login button T43, and a close button T44. The login ID T41 is an area for accepting input of the member's login ID (e.g., name in kana or member ID). The password T42 is an area for accepting input of the member's password. The login button T43 is a button that, when pressed with the member's correct login ID and password entered, enables access to the intermediary processing device 100. The close button T44 is a button for closing the login screen T40.
[0062] The personal information confirmation screen T50 will be described with reference to Fig. 7. Fig. 7 is a diagram showing an example of the personal information confirmation screen T50. The personal information confirmation screen T50 is a screen on which at least a portion of the information entered in the insured person T34 on the consent form creation screen T30 is displayed.
[0063] As shown in FIG. 7, the personal information confirmation screen T50 includes an employee name display T51, an insured person display T52, a forward button T53, and a back button T54. The employee name display T51 is an area where the name of the employee for whom consent is being obtained is displayed. The insured person display T52 is an area where the personal information of the employee who will be the insured person, which is included in the information entered in the insured person T34 field on the consent form creation screen T30, is displayed. Specifically, the insured person display T52 displays, for example, the name and date of birth of the employee who will be the insured person. The forward button T53 is a button for transitioning to the notification document confirmation screen T60, which will be described later. The back button T54 is a button for transitioning to the screen before the personal information confirmation screen T50.
[0064] The notification document confirmation screen T60 will be described with reference to Fig. 8. Fig. 8 is a diagram showing an example of the notification document confirmation screen T60. The notification document confirmation screen T60 is a screen that displays text indicating the content of the notification document entered in the notification document input T22 on the notification document registration screen T20.
[0065] As shown in FIG. 8, the notification confirmation screen T60 includes a member name display T61, a notification document display T62, a forward button T63, and a back button T64. The member name display T61 is an area where the name of the member for whom consent is to be obtained is displayed. The notification document display T62 is an area where text indicating the content of the notification document included in the information entered in the notification document input T22 on the notification document registration screen T20 is displayed. The forward button T63 is a button for transitioning to the consent response screen T70, which will be described later. The back button T64 is a button for transitioning to the screen previous to the notification document confirmation screen T60.
[0066] The consent response screen T70 will be described with reference to Fig. 9. Fig. 9 is a diagram showing an example of the consent response screen T70. The consent response screen T70 is a screen that allows a member to select whether or not they agree to join the group insurance.
[0067] As shown in FIG. 9, the consent response screen T70 includes a member name display T71, an insurance name T72, insurance details T73, a consent object T74, a disagreement object T75, a forward button T76, and a back button T77. The member name display T71 is an area that displays the name of the member for whom consent is being obtained. The insurance name T72 is an area that displays the name of the group insurance to be subscribed to. The insurance details T73 is an area that displays the personal information and insurance details of the member who will become the insured, which are included in the information entered in the insured person T34 field on the consent form creation screen T30. The consent object T74 includes text indicating consent to subscribe to the group insurance and a selection object. The selection object is, for example, a check box or an option button. The disagreement object T75 includes text indicating disagreement to subscribe to the group insurance and a selection object. The forward button T76 is a button for sending consent-related information (consent information or disagreement information), described below, to the intermediary processing device 100. The back button T77 is a button for transitioning to the screen before the consent response screen T70.
[0068] The consent confirmation screen T80 will be described with reference to Fig. 10. Fig. 10 is a diagram showing an example of the consent confirmation screen T80. The consent confirmation screen T80 is a screen that displays a list of consent-related information acquired from each of the member terminal devices 300 of multiple members, in association with each of the multiple members.
[0069] As shown in FIG. 10, the consent confirmation screen T80 includes search conditions T81, a list of answers T82, and an answer status summary T83.
[0070] The search conditions T81 are an area in which the scope for checking the acquisition status of consent-related information can be set. The search conditions T81 include, for example, an establishment code input area T81A, an enrollment date input area T81B, and an insured person name input area T81C. An identification code that can identify the organization's establishment is input in the establishment code input area T81A. The enrollment date input area T81B is input with the date on which a potential insured person newly joined the organization (for example, as a new employee, mid-career hire, or when consent was obtained when the insurance benefit was increased). The insured person name input area T81C is input with the name of the potential insured person. When search conditions T81 are input, the organization device 200 acquires personal information and consent-related information of the members that match the input contents of the search conditions T81 from the intermediary processing device 100 and displays them in the answer list T82, which will be described later. As a result, the group insurance management system 10 allows the labor manager of the group to quickly check the acquisition status of consent-related information for a desired range of members, thereby improving the work efficiency of the labor manager.
[0071] For example, when an establishment code is entered in the establishment code input field T81A of the search criteria T81, but no entry is made in the enrollment date input field T81B or the insured person name input field T81C, the group device 200 may obtain from the intermediary processing device 100 a response list T82 (described below) that covers all members who belong to the establishment that matches the establishment code. That is, when the group device 200 receives input in any of the input fields of the search criteria T81, for example, it obtains from the intermediary processing device 100 a response list T82 that includes members who could become insured persons according to the content entered in the input field that received the input.
[0072] The answer list T82 is an area that displays, for example, information about the acquisition status of personal information and consent-related information of members who match the search conditions set in the search conditions T81. The answer list T82 includes, for example, an acquisition status item, a business code item, an insured person number item, a name item, a date of birth item, a gender item, and a consent status item.
[0073] The acquisition status field displays information indicating whether consent-related information has been acquired. For example, the acquisition status field displays "◯" if consent confirmation information has been acquired, and displays "Not yet" if consent confirmation information has not been acquired. Furthermore, in the acquisition status field, if consent confirmation information has not been acquired, cell T82A displaying "Not yet" may be displayed so as to be distinguishable from other cells. For example, cell T82A may be displayed with an object of a color different from the background color of other cells, or with a specific symbol (such as a star mark). This allows the group insurance management system 10 to easily identify members who have not acquired consent-related information, thereby enabling, for example, the group's labor manager to quickly remind the members to respond regarding whether or not they are enrolled.
[0074] The consent status item displays information indicating whether the member has consented and whether consent-related information has been obtained from the member. For example, the consent status item may display "Agree" if consent information has been obtained from the member's member terminal device 300, "Disagree" if non-consent information has been obtained, or "No response" if consent-related information has not been obtained. This allows the group insurance management system 10 to easily notify the group's labor manager of the member's consent, non-consent, and no response status.
[0075] The response status summary T83 is an area that displays, for example, the summary results for the search criteria set in the search criteria T81. The response status summary T83 includes, for example, a number of members field, a number of responses field, a number of unresponded fields, and a status summary field. The number of members field displays the total number of members who match the search criteria. The number of responses field displays the number of members who match the search criteria and have already sent consent-related information. The number of unresponded fields displays the number of members who match the search criteria and have not yet responded (have not yet sent consent-related information). The cell T83A that displays the number of members who have not yet responded may, for example, be decorated with a color object that is different from the background color of other cells, or may be decorated with a specific symbol (such as a star). The status summary field displays an overview of the overall status of members who match the search criteria. For example, the status summary field displays the number of members who have not yet responded, and if consent-related information has been acquired from all members who match the search criteria, it displays "acquisition completed." This allows the group insurance management system 10 to appropriately notify the labor manager of the group of the acquisition status of the consent-related information, thereby improving the work efficiency of the labor manager.
[0076] <<Modifications>> After a specific member confirms their consent or denial, the intermediary processing device 100 may execute a process to deny access to the specific member so that the specific member cannot select consent or denial again. Specifically, after the specific member presses the consent button or denial button to obtain consent-related information from the specific member's member terminal device 300, if the specific member and a member other than the specific member attempt to access the intermediary processing device 100 by entering the specific member's login ID and password on the login screen, the intermediary processing device 100 may display a message (denial notice) indicating that access is denied on the login screen T40, for example. This allows the group insurance management system 10 to prevent group insurance contracts from being signed by a specific member who has impersonated the specific member.
[0077] ===Configuration of group device 200=== Returning to FIG. 1, the configuration of the group device 200 will be described. As shown in FIG. 1, the group device 200 includes, for example, a storage unit 210, a transmission / reception unit 220, and a display processing unit 230. The storage unit 210 includes, for example, member information D211. The member information D211 stores, for example, personal information and email addresses of members. The transmission / reception unit 220 transmits and receives various information to and from the intermediation processing device 100, for example, through API integration. The display processing unit 230 processes information (for example, HTML, CSS, images, etc.) for displaying, for example, an information acquisition method selection screen T10, a notification document registration screen T20, a consent form creation screen T30, and a consent confirmation screen T80 on the display unit of the group device 200.
[0078] ===Configuration of Member Terminal Device 300=== Next, the configuration of the member terminal device 300 will be described. As shown in Fig. 1, the member terminal device 300 includes, for example, a storage unit 310, a transmission / reception unit 320, and a display processing unit 330. The storage unit 310 stores, for example, various types of information. The transmission / reception unit 320 transmits and receives various types of information to and from the intermediation processing device 100, for example, through API linkage. The display processing unit 330 processes information (for example, HTML, CSS, images, etc.) for displaying, for example, a login screen T40, a personal information confirmation screen T50, a notification document confirmation screen T60, and a consent response screen T70 on the display unit of the group device 200.
[0079] ===Configuration of Insurance Provider Device 400=== Next, the configuration of the insurance business device 400 will be described. As shown in FIG. 1, the insurance business device 400 includes, for example, a storage unit 410, a transmission / reception unit 420, and a display processing unit 430. The storage unit 410 stores, for example, various information related to group insurance. The transmission / reception unit 420 transmits and receives various information including subscriber information to and from the intermediation processing device 100, for example, through API linkage. The display processing unit 430 processes information (for example, HTML, CSS, images, etc.) for displaying various screens, including a screen on which subscriber information is displayed, on the display unit of the insurance business device 400.
[0080] The insurance provider device 400 may include an age-enrollment determination unit that determines, based on the subscriber information, whether the ages of the members who have agreed to enroll in the group insurance satisfy the age requirements for enrollment in the group insurance. In this case, if the age requirements for enrollment are not met, the insurance provider device 400 executes a process to exclude the members who do not satisfy the requirements from the insured persons of the group insurance contract. On the other hand, if all of the members who have agreed to enroll satisfy the age requirements for enrollment, the insurance provider device 400 executes a process to conclude an insurance contract with the group, with all of the members who have agreed to enroll as insured persons. In this case, the insurance provider device 400 may execute a process such as mid-year enrollment (in some cases, only one member may enroll) or change the contract details (including an increase in the insurance amount) with all of the members who have agreed to enroll as insured persons. This enables the insurance provider device 400 to quickly determine whether the age requirements for enrollment in the group insurance satisfy, thereby enabling quick insurance contract procedures.
[0081] ===Processing Procedure of Group Insurance Management System 10=== The processing procedure of the group insurance management system 10 will be described with reference to Fig. 11. Fig. 11 is a flow diagram showing an example of the processing procedure of the group insurance management system 10. Note that, in the following, other screens (not shown) may be included between screens displayed in adjacent steps.
[0082] In step S100, the group device 200, for example, uses API linkage with the intermediary processing device 100 to display on the display unit of a browser an information acquisition method selection screen T10 corresponding to a specific member ("Labor Taro" in FIG. 3). The group device 200 identifies the method of acquiring access information based on an input operation by the group's labor manager to the button in the information acquisition method selection T12 on the information acquisition method selection screen T10. In the following, it is explained that the labor manager's input operation is accepted for the email sending object in the information acquisition method selection T12, and the access information is sent by email to the member terminal device 300. The group device 200 accepts the labor manager's input operation to the forward button T14 on the information acquisition method selection screen T10, and transitions to the notification document registration screen T20.
[0083] In step S101, the group device 200 displays a notification registration screen T20 on the display unit using a browser. The group device 200 accepts, for example, input of a notification from a labor manager into notification input T22 on the notification registration screen T20, and accepts input of contract details into contract details input T23. In this way, the group device 200 can create data indicating a notification to be notified to members and contract details. The group device 200 accepts an input operation by the labor manager on the registration button T24 on the notification registration screen T20, and transitions to a consent form creation screen T30.
[0084] In step S102, the group device 200 displays the consent form creation screen T30 on the display unit using a browser. The group device 200 accepts input operations from, for example, a labor manager into the insured person T34, insured person email T35, and insured person address T36 on the consent form creation screen T30. In this way, the group device 200 can create group input information including personal information and email addresses of members who may become insured persons. The group device 200 accepts an input operation from the labor manager using the forward button T39 on the consent form creation screen T30 and transmits the group input information to the intermediary processing device 100.
[0085] In step S103, the intermediary processing device 100 stores the group input information in the storage unit 101 upon acquiring the group input information.
[0086] In step S104, the intermediary processing device 100 sends the access information to the email addresses included in the group input information. At this time, the intermediary processing device 100 may simultaneously send the group input information corresponding to each of the multiple members to the email addresses of each of the multiple members.
[0087] In step S105, the member terminal device 300 displays the login screen T40 on the display unit of a browser based on the access information acquired by email. After accepting the member's input operation into the login ID T41 and password T42 on the login screen T40, the member terminal device 300 accepts input operation into the login button T43, thereby transmitting the login information to the intermediation processing device 100 (not shown).
[0088] In step S106, if the member terminal device 300 is authenticated by logging in to the intermediary processing device 100, it displays on the display unit a personal information confirmation screen T50 corresponding to the member ("Labor Taro" in FIG. 7) through API integration with the intermediary processing device 100. The member terminal device 300 accepts the member's input operation on the forward button T53 on the personal information confirmation screen T50, and transitions to a notification document confirmation screen T60.
[0089] In step S107, the member terminal device 300 displays the notification confirmation screen T60 on the display unit. The member terminal device 300 accepts the member's input operation on the forward button T63 on the notification confirmation screen T60, and transitions to the consent response screen T70.
[0090] In step S108, the member terminal device 300 displays the consent response screen T70 on the display unit. The member terminal device 300 accepts, for example, an input operation from the member into the consent object T74 or the non-consent object T75 on the consent response screen T70. In this way, the member terminal device 300 can create consent-related information indicating whether the member agrees to join the group insurance.
[0091] In step S109, when the member terminal device 300 receives an operation input for pressing the forward button T76 on the consent response screen T70, the member terminal device 300 transmits consent-related information to the intermediary processing device 100.
[0092] In step S110, the intermediary processing device 100 stores the consent-related information acquired from the member terminal device 300 of each of the multiple members in the storage unit 101. Based on the group insurance information D101, the intermediary processing device 100 identifies members who have not yet responded as to whether they agree to join the group insurance.
[0093] In step S111, the intermediary processing device 100 transmits to the group device 200 a non-response notification that includes information (such as personal information and email addresses) about the members who have not responded.
[0094] In step S112, based on the operational input of the group's labor manager, the group device 200 transmits to the intermediary processing device 100 a consent confirmation screen request requesting a consent confirmation screen T80 indicating whether the group members agree, disagree, or have not responded to the group insurance subscription. Note that step S112 is not limited to being a process executed after step S111, but is a process executed at any timing.
[0095] In step S113, the group device 200 displays the consent confirmation screen T80 on the display unit.
[0096] In step S114, when the group device 200 receives an operation input from a labor manager for, for example, cell T82A or cell T83A in Figure 10, which indicates a member who has not responded, it sends a response request to the intermediary processing device 100 to send a response request to the member who has not responded.
[0097] In step S115, the intermediary processing device 100, based on the response request acquired from the group device 200, sends a response request (such as a message indicating that a response has not been received) to the email addresses of the members who have not responded.
[0098] In step S116, the member terminal device 300 of the member who has not yet responded displays the response request on the display unit, and transmits consent-related information to the intermediary processing device 100 based on the member's operational input on the consent response screen T70.
[0099] In step S117, the intermediary processing device 100 determines whether consent-related information has been acquired from each of the members who are potential insured persons of the group. If the intermediary processing device 100 determines that acquisition of consent-related information has been completed, it may notify the group device 200 of the completion of acquisition (not shown) indicating that acquisition has been completed.
[0100] In step S118, the intermediary processing device 100 accepts a request, for example from the group device 200, to send subscriber information to the insurance provider device 400, and transmits the insured information and consent information of the members who have agreed to join the group insurance to the insurance provider device 400 as subscriber information.
[0101] In this way, the group insurance management system 10 can quickly and easily obtain consent-related information from group members regarding whether they agree or disagree to join the group insurance through simple operations on the member terminal device 300, thereby significantly reducing the workload for the group's labor staff and members compared to paper-based consent confirmation.
[0102] In addition, the group insurance management system 10 can provide the group's labor personnel with a list summarizing the status of agreement, disagreement, and non-response regarding joining the group insurance, thereby improving the work efficiency of the labor personnel and enabling appropriate and prompt reminders to members who have not responded, thereby significantly improving the work efficiency of the group's labor personnel.
[0103] In addition, the group insurance management system 10 can collectively transmit the subscriber information of members who have agreed to join the group insurance to the insurance company device 400, which improves the accuracy of confirming whether or not the insurance company's staff agrees, compared to paper-based consent confirmation, and significantly reduces the amount of work.
[0104] ===Hardware Configuration=== An example of the hardware configuration when the intermediary processing device 100, the group device 200, the member terminal device 300, and the insurance provider device 400 are realized by a computer will be described with reference to Fig. 12. Fig. 12 is a diagram showing an example of the hardware configuration of a computer.
[0105] As shown in FIG. 12, the computer 1000 includes a processor 1001, a memory 1002, a storage device 1003, an input I / F unit 1004, a data I / F unit 1005, a communication I / F unit 1006, and a display unit 1007.
[0106] The processor 1001 is a control unit that controls various processes in the computer 1000 by executing programs stored in the memory 1002 .
[0107] The memory 1002 is a storage medium such as a RAM (Random Access Memory), etc. The memory 1002 temporarily stores the program code of the program executed by the processor 1001 and data required when the program is executed.
[0108] The storage device 1003 is a non-volatile storage medium such as a hard disk drive (HDD), flash memory, etc. The storage device 1003 stores an operating system and various programs for realizing the above-mentioned components.
[0109] The input I / F unit 1004 is a device for receiving input from a user. Specific examples of the input I / F unit 1004 include a keyboard, a mouse, a touch panel, various sensors, and a wearable device. The input I / F unit 1004 may be connected to the computer 1000 via an interface such as a USB (Universal Serial Bus).
[0110] The data I / F unit 1005 is a device for inputting data from outside the computer 1000. A specific example of the data I / F unit 1005 is a drive device for reading data stored in various storage media. The data I / F unit 1005 may be provided outside the computer 1000. In this case, the data I / F unit 1005 is connected to the computer 1000 via an interface such as a USB.
[0111] The communication I / F unit 1006 is a device for performing data communication via the Internet N, either wired or wirelessly, with devices external to the computer 1000. The communication I / F unit 1006 may be provided external to the computer 1000. In this case, the communication I / F unit 1006 is connected to the computer 1000 via an interface such as a USB.
[0112] The display unit 1007 is a device for displaying various types of information. Specific examples of the display unit 1007 include a liquid crystal display, an organic EL (Electro-Luminescence) display, and a display of a wearable device. The display unit 1007 may be provided outside the computer 1000. In this case, the display unit 1007 is connected to the computer 1000 via, for example, a display cable. Furthermore, when a touch panel is used as the input I / F unit 1004, the display unit 1007 can be configured as an integrated unit with the input I / F unit 1004.
[0113] ===Summary=== <1> The group insurance management system 10 in this embodiment is a group insurance in which members of an organization that is a policyholder with an insurance company are insured, and in which all of a plurality of members who have agreed to join the group insurance are insured, the group insurance includes a display processing unit 113 (first group display processing unit) that displays group input screens (information acquisition method selection screen T10, notification document registration screen T20, and consent form creation screen T30) on the display unit of the group device 200 of the organization, on which a group person in charge of the organization (for example, a labor person) can input personal information and email addresses of the members and the contract details of the group insurance, and when the group person in charge inputs an input operation on a completion button (for example, a forward button T39 on the consent form creation screen T30) included in the group input screen, which indicates that input on the group input screen has been completed, the group insurance management system 10 displays, on the email address of the member terminal device 300 of the member, access information that allows access to a login screen T40 for obtaining the consent response screen T70, the access information sending unit 103 that sends the access information to the member terminal device 300; a display processing unit 113 (member display processing unit) that, when it receives an input operation from the member regarding the member's login information for transitioning to the consent response screen T70 on the display unit of the member terminal device 300, displays the consent response screen T70 on the display unit of the member terminal device 300, the consent response screen T70 including the member's personal information, the group insurance contract details, a consent object T74 that allows the member to select to agree to join the group insurance, and a disagreement object T75 that allows the member to select not to agree to join the group insurance; and a display processing unit 113 (second group display processing unit) that displays, on the display unit of the group device 200, a consent confirmation screen T80 that displays each of the multiple members in association with either consent information indicating that the member has agreed to join the group insurance when it receives an input operation from the member on the consent object T74, or disagreement information indicating that the member has not agreed to join the group insurance when it receives an input operation from the member on the disagreement object T75. This allows the group insurance management system 10 to easily check the status of the expression of intent regarding joining the group insurance.
[0114] <2> The group insurance management system 10 in this embodiment further includes a subscriber information sending unit 112 that sends the personal information and consent information of all of the multiple members who have agreed to join the group insurance, acquired from the group device 200, as subscriber information, which is information on the insured who will join the group insurance, to the insurance provider device 400 of the insurance company. This allows the group insurance management system 10 to collectively send the subscriber information of the members who have agreed to join the group insurance to the insurance provider device 400, thereby improving the accuracy of confirming whether the insurance company's staff agrees or disagrees, compared to paper-based consent confirmation, and significantly reducing the workload.
[0115] <3> The group insurance management system 10 in this embodiment is further equipped with a member list, which is a list of information about each of the multiple members who can be insured of the group, acquired from the group device 200, and an incomplete response determination unit 106 that determines whether any of the multiple members included in the member list have not yet responded as to whether they agree to join the group insurance, and a display processing unit 113 (second group display processing unit) displays a consent confirmation screen T80 on the display unit of the group device 200, which associates the members determined to have not responded by the incomplete response determination unit 106 with the incomplete response information indicating that they have not responded.As a result, the group insurance management system 10 can provide the group's labor manager with a list summarizing the status of agreement, disagreement, and incomplete response regarding joining the group insurance, thereby improving the work efficiency of the labor manager and enabling appropriate and prompt reminders to be sent to the members who have not yet responded, thereby significantly improving the work efficiency of the group's labor manager.
[0116] <4> The group insurance management system 10 in this embodiment further includes a group input information acquisition unit 102 that acquires group input information, including a member list and deadline information indicating the deadline for the group insurance contract, from the group device 200. The non-response determination unit 106 determines whether, on the deadline, there are any members among the multiple members included in the member list who have not yet responded as to whether they agree to join the group insurance, and the display processing unit 113 (second group display processing unit) displays, on the display unit of the group device 200, a consent confirmation screen T80 in which a predetermined object (for example, an object added to cell T82A or cell T83A) is added to the non-response information displayed in association with a member determined by the non-response determination unit 106 to have not responded on the deadline. This allows the group insurance management system 10 to appropriately notify the group's labor manager of the acquisition status of the consent-related information, thereby improving the work efficiency of the labor manager.
[0117] <5> The group insurance management system 10 in this embodiment further includes an unanswered notification unit 107 that, when the unanswered determination unit 106 determines that there is a member who has not responded by the due date, sends an unanswered notification indicating that there is a member who has not responded to the group device 200. This allows the group insurance management system 10 to easily identify members who have not acquired consent-related information, making it possible for the group's labor manager to quickly remind those members to respond as to whether or not they are enrolled.
[0118] <6> The group insurance management system 10 in this embodiment further includes a response request unit 108 that, when the unanswered determination unit 106 determines that there is a member who has not responded by the due date, sends a response request to the email address of the unanswered member upon receiving a user input regarding the unanswered information displayed on the consent confirmation screen T80. This allows the group insurance management system 10 to enable the group's labor manager to quickly remind the unanswered members.
[0119] <7> The group insurance management system 10 of this embodiment further includes a group input information acquisition unit 102 that acquires, from the group device 200, group input information including a member list, which is a list of information about each of the multiple members who can be insured persons of the group; an acquisition completion determination unit 109 that determines, based on the member list, whether consent information or non-consent information has been acquired from the member terminal device 300 of each of the members who can be insured persons of the group; and an acquisition completion notification unit 110 that, when the acquisition completion determination unit 109 determines that consent information or non-consent information has been acquired from the member terminal device 300 of each of the members who can be insured persons of the group, sends an acquisition completion notification to the group device 200 indicating that consent information or non-consent information has been acquired from the member terminal device 300 of each of the members who can be insured persons of the group. This allows the group insurance management system 10 to quickly determine whether consent-related information has been acquired from the members of the group, significantly reducing the workload of the group's labor manager and members compared to consent confirmation on paper.
[0120] <8> The group insurance management system 10 in this embodiment further includes a group input information acquisition unit 102 that acquires, from the group device 200, group input information including a member list, which is a list of all of the multiple members who can be insured of the group, and a consenting member identification unit 111 that identifies members included in the member list who have agreed to join the group insurance, and the subscriber information transmission unit 112 transmits personal information and consent information of only the consenting members as subscriber information to the insurance provider device 400 of the insurance company. This allows the group insurance management system 10 to transmit all the subscriber information of members who have agreed to join the group insurance to the insurance provider device 400, thereby improving the accuracy of confirming whether the insurance company's staff agrees or disagrees, compared to paper-based consent confirmation, and significantly reducing the workload.
[0121] <9> In the group insurance management system 10 of this embodiment, after accepting an input operation by a member for the consent object T74 or the non-consent object T75, if the display processing unit 113 (member display processing unit) accepts the login information of the member from a specific member on the login screen T40, it displays a refusal notice indicating that transition to the consent response screen T70 is rejected on the display unit of the member terminal device 300 of the specific member. This allows the group insurance management system 10 to prevent group insurance contracts from being made by someone impersonating a specific member. [Explanation of symbols]
[0122] 10...Group insurance management system, 100...Intermediary processing device, 200...Group device, 300...Member terminal device, 400...Insurance business device.
Claims
1. In group insurance, the insured persons are members of an organization that is an insurance contract holder with an insurance company, and all of the members who agree to join the group insurance are insured persons. a first group display processing unit that displays a group input screen on a display unit of a group device of the group, on which a group representative who is a person in charge of the group can input personal information and email addresses of the members and the contract details of the group insurance; an access information sending unit that, when an input operation of the group representative is received on a completion button included in the group input screen, which indicates that input into the group input screen has been completed, sends to the email address of the member's member terminal device access information that allows the member to access a login screen for obtaining the consent response screen, which is a consent response screen that allows the member to select consent or non-consent to becoming an insured person of the group insurance; a member display processing unit that, when receiving an input operation from the member regarding the member's login information for transitioning to the consent response screen on the login screen displayed on the display unit of the member terminal device, displays the consent response screen on the display unit of the member terminal device, the consent response screen including the member's personal information, the contract details of the group insurance, a consent object that allows the member to select to agree to join the group insurance, and a non-consent object that allows the member to select not to agree to join the group insurance; a second group display processing unit that displays, on a display unit of the group device, a consent confirmation screen that associates each of the plurality of group members with either consent information indicating that the group member has agreed to join the group insurance when an input operation by the group member is received on the consent object, or disagreement information indicating that the group member has not agreed to join the group insurance when an input operation by the group member is received on the disagreement object; A group insurance management system comprising:
2. The group insurance management system of claim 1 further comprises a subscriber information transmission unit that transmits the personal information and consent information of all of the multiple members who have agreed to join the group insurance, obtained from the group device, to the insurance company device of the insurance company as subscriber information, which is information on insured persons joining the group insurance.
3. a member list, which is a list of information about each of the plurality of members who can be insured persons of the group, acquired from the group device, and an incomplete response determination unit that determines whether or not there is a member who has not yet responded as to whether or not to join the group insurance, among the plurality of members included in the member list; the second group display processing unit displays the consent confirmation screen on the display unit of the group device, the consent confirmation screen displaying the member who has been determined to have not responded by the non-response determination unit in association with non-response information indicating that the member has not responded. The group insurance management system of claim 1 .
4. The group insurance system further includes a group input information acquisition unit that acquires, from the group device, group input information including the member list and deadline information indicating the deadline for the group insurance contract; The non-response determination unit determines whether or not there is any member among the plurality of members included in the member list who has not yet responded as to whether or not they agree to join the group insurance on the due date; the second group display processing unit displays, on the display unit of the group device, the consent confirmation screen in which a predetermined object is added to the unanswered information displayed in association with the member who is determined by the unanswered determination unit to have not responded by the due date. The group insurance management system of claim 3 .
5. The group insurance management system of claim 4, further comprising an unanswered notification unit that, if the unanswered determination unit determines that there is a member who has not responded by the deadline, sends an unanswered notification to the group device indicating that there is a member who has not responded.
6. The group insurance management system of claim 5 further comprises a response request unit that, when the non-response determination unit determines that there is a member who has not responded by the deadline and receives user input regarding the non-response information displayed on the consent confirmation screen, sends a response request to the email address of the non-responding member requesting a response.
7. an organization input information acquisition unit that acquires, from the organization device, organization input information including an organization member list, which is a list of information about each of the plurality of organization members who can be insured persons of the organization; an acquisition completion determination unit that determines whether or not the consent information or the non-consent information has been acquired from the member terminal device of each of the members who can be insured persons of the organization based on the member list; an acquisition completion notification unit that notifies the group device of an acquisition completion notification indicating that the consent information or the non-consent information has been acquired from the member terminal device of each of the members who can be insured persons of the group, when the acquisition completion determination unit determines that the consent information or the non-consent information has been acquired from the member terminal device of each of the members who can be insured persons of the group; The group insurance administration system of claim 1 further comprising:
8. an organization input information acquisition unit that acquires, from the organization device, organization input information including an organization member list that is a list of all of the plurality of organization members who can be insured persons of the organization; a consenting member identification unit that identifies members who have agreed to join the group insurance from among the members included in the member list; Furthermore, The subscriber information transmission unit transmits the personal information and the consent information of only the members who have agreed to the policy to the insurance business device of the insurance business as the subscriber information. The group insurance management system of claim 2 .
9. When the member display processing unit receives the login information of the member from a predetermined member on the login screen after receiving an input operation by the member on the consent object or the non-consent object, it displays a refusal notice indicating that transition to the consent response screen is refused on a display unit of the member terminal device of the predetermined member. The group insurance management system of claim 1 .
10. The computer In group insurance, the insured persons are members of an organization that is an insurance contract holder with an insurance company, and all of the members who agree to join the group insurance are insured persons. Displaying a group input screen on a display unit of a group device of the group, on which a group representative who is a person in charge of the group can input personal information and email addresses of the members and the contract details of the group insurance; When an input operation of the group representative is received on a completion button included in the group input screen, which indicates that input into the group input screen has been completed, a consent response screen that allows the member to select consent or non-consent to becoming an insured person of the group insurance, and access information that can be used to access a login screen for obtaining the consent response screen is sent to the email address of the member terminal device of the member; When an input operation by the member regarding the member's login information for transitioning to the consent response screen is received on the login screen displayed on the display unit of the member terminal device, the consent response screen is displayed on the display unit of the member terminal device, the consent response screen including the member's personal information, the contract details of the group insurance, a consent object that allows the member to select to agree to join the group insurance, and a non-consent object that allows the member to select not to agree to join the group insurance; displaying, on a display unit of the group device, a consent confirmation screen that displays, in association with each of the plurality of members, either consent information indicating that the member has agreed to join the group insurance when an input operation by the member has been received on the consent object, or non-consent information indicating that the member has not agreed to join the group insurance when an input operation by the member has been received on the non-consent object; A group insurance management method that implements the above.
11. On the computer, In group insurance, the insured persons are members of an organization that is an insurance contract holder with an insurance company, and all of the members who agree to join the group insurance are insured persons. Displaying a group input screen on a display unit of a group device of the group, on which a group representative who is a person in charge of the group can input personal information and email addresses of the members and the contract details of the group insurance; When an input operation of the group representative is received on a completion button included in the group input screen, which indicates that input into the group input screen has been completed, a consent response screen that allows the member to select consent or non-consent to becoming an insured person of the group insurance, and access information that can be used to access a login screen for obtaining the consent response screen is sent to the email address of the member terminal device of the member; When an input operation by the member regarding the member's login information for transitioning to the consent response screen is received on the login screen displayed on the display unit of the member terminal device, the consent response screen is displayed on the display unit of the member terminal device, the consent response screen including the member's personal information, the contract details of the group insurance, a consent object that allows the member to select to agree to join the group insurance, and a non-consent object that allows the member to select not to agree to join the group insurance; displaying, on a display unit of the group device, a consent confirmation screen that displays, in association with each of the plurality of members, either consent information indicating that the member has agreed to join the group insurance when an input operation by the member has been received on the consent object, or non-consent information indicating that the member has not agreed to join the group insurance when an input operation by the member has been received on the non-consent object; A program that executes the following.
Citation Information
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