Recruitment support system and recruitment support server

Abstract

This allows companies to provide incentives to employees returning to work without having to go through the trouble of verifying whether or not they are returning employees. [Solution] In a communication app that can be used by users while they are employed by a company and after they leave the company, a point awarding unit 15 is provided that awards points that can be used after returning to work when the user performs a predetermined action after leaving the company, thereby providing an incentive for the user to return to work. Furthermore, a return-to-work related processing unit 16 is provided that pre-sets employee information obtained from the company terminal 3 while the user is employed by the company and managed by the employee information management unit 11 to the return-to-work application form presented in response to the user's instructions to the communication app, thereby eliminating the need for companies that receive job applications through the return-to-work application form to check each applicant's past records within the company to determine whether they wish to return to work.

Description

Technical Field

[0001] The present invention relates to a recruitment support system and a recruitment support server, and is particularly suitable for use in a system that provides a point assignment mechanism that motivates job seekers.

Background Art

[0002] In recent years, as the labor shortage has become more serious, the movement of companies to hire non-regular employees such as part-time workers, temporary workers, and dispatched workers has spread. There is also an increasing need for companies to rehire regular and non-regular employees who have once left the company. On the other hand, a system that provides an incentive mechanism for job seekers applying for job offers is known (see, for example, Patent Document 1).

[0003] In the system described in Patent Document 1, job seekers who have applied for the service providing job information are registered as registrants, and pre-employment points are given to the registrants in response to the decision of the registrants to join a company. After a predetermined period has elapsed since the start of employment at the company where the employment has been decided, the pre-employment points can be exchanged for money. In addition, retirement points are given to the registrants in response to the retirement of the company, and the retirement points can be exchanged for money after the decision of the registrants to rejoin the same company.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] As disclosed in Patent Document 1, a system that awards points to former employees, which can be redeemed for cash upon re-employment, not only provides an incentive for former employees to return to their former company when seeking employment again, but also benefits companies by allowing them to rehire employees who are already familiar with the work. However, companies face the problem of having to check each applicant's past records to determine whether they are returning employees, which is time-consuming.

[0006] This invention was made to solve these problems and aims to enable companies to provide incentives to employees returning to work without having to go through the trouble of verifying whether or not they are returning employees. [Means for solving the problem]

[0007] To solve the above-mentioned problems, the recruitment support system of the present invention includes a user terminal with a communication application installed that can be used by the user while employed by the company and after leaving the company, and a recruitment support server connected via a communication network to a company terminal used by the company. The server acquires employee information about the user from the company terminal while the user is employed by the company, stores it in a storage medium, and manages it. After the user leaves the company, the server awards points that can be used after returning to the same company, depending on the user's actions in the communication application, and stores the awarded points in the storage medium in association with the employee information. In addition, the server pre-sets employee information managed by the employee information management department for the return-to-work application form presented in response to the user's instructions in the communication application. [Effects of the Invention]

[0008] According to the present invention configured as described above, under circumstances where a certain degree of relationship between the company and the user is maintained through the user's use of a communication application that can be used both while the user is employed by the company and after leaving the company, if the user performs a predetermined action in the communication application after leaving the company, the user will be awarded points that can be used after returning to work, thereby providing the user with an incentive to return to work. Furthermore, when a user attempts to return to the same company, the return-to-work application form presented by the communication application is pre-filled with the employee information from when the user was employed by the company. Therefore, companies that receive job applications through this return-to-work application form do not need to check each applicant's past records to determine whether they are a return-to-work applicant. In summary, according to the present invention, companies can provide incentives to return-to-work employees without having to go through the trouble of verifying whether or not they are return-to-work employees. [Brief explanation of the drawing]

[0009] [Figure 1] This figure shows an example of the overall configuration of the recruitment support system according to this embodiment. [Figure 2] This is a block diagram showing an example of the functional configuration of the recruitment support server according to this embodiment. [Figure 3] This diagram schematically shows an example of employee information stored in the employee information storage unit. [Figure 4] This figure shows an example of a function selection screen displayed on the user's terminal. [Figure 5] This diagram illustrates the processes performed by the return-to-work related processing unit. [Modes for carrying out the invention]

[0010] Hereinafter, one embodiment of the present invention will be described with reference to the drawings. Figure 1 is a diagram showing an example of the overall configuration of the recruitment support system according to this embodiment. As shown in Figure 1, the recruitment support system of this embodiment is configured to include a recruitment support server 1, a user terminal 2, and a corporate terminal 3.

[0011] User terminal 2 consists of terminal devices such as smartphones, tablets, and personal computers. While user terminal 2 is typically used by users working in non-regular employment such as part-time, temporary, or contract work, it can also be used by users in regular employment. Figure 1 illustrates multiple user terminals 2, demonstrating that they can be used by multiple users.

[0012] User terminal 2 has a communication application (hereinafter referred to as "Com-App") installed that can be used by the user while employed by a company and after leaving the company. For example, if a user has worked for multiple companies as a non-regular employee, that user can use the various functions of the CommuApp while employed by each company, and can also use the various functions of the CommuApp after leaving each company.

[0013] The various functions provided by the community app include those that are only available to users who have been authenticated by the company, and those that are available without authentication. Functions that require company authentication include, for example, functions that allow users to view internal information unique to that company, and functions that support the execution of business and payroll within that company. On the other hand, functions that do not require company authentication include, for example, functions that allow users to view general information that is not unique to that company.

[0014] Furthermore, among the various functions that require company authentication, those available after leaving the company are more limited than those available while still employed. Functions available after leaving the company include, for example, viewing announcements from the company, viewing pay stubs from the time of employment, viewing retirement documents such as insurance eligibility termination notices and separation certificates, viewing job information, and processing related to returning to work. Once a user has received company authentication, they can use the aforementioned functions related to that company even after leaving.

[0015] Corporate terminal 3 consists of terminal devices such as smartphones, tablets, and personal computers, and is used by company personnel. Figure 1 shows multiple corporate terminals 3, which indicates that they are used by multiple companies.

[0016] The recruitment support server 1 is connected to the user terminal 2 and the corporate terminal 3 via a communication network. The communication network is, for example, the internet and includes public communication networks and mobile phone networks. The recruitment support server 1 works in cooperation with the user terminal 2 to execute processing related to the various functions of the communication application described above. The recruitment support server 1 also obtains and stores information necessary for executing processing related to the various functions of the communication application from the corporate terminal 3. In addition, the recruitment support server 1 also executes processing related to awarding points to users.

[0017] Figure 2 is a block diagram showing an example of the functional configuration of the recruitment support server 1 according to this embodiment. Figure 2 illustrates only the main functional blocks related to the subject of this embodiment. As shown in Figure 2, the recruitment support server 1 of this embodiment has the following functional configuration: employee information management unit 11, authentication processing unit 12, company-provided information management unit 13, information provision unit 14, point awarding unit 15, return-to-work related processing unit 16, and company setting information management unit 17. The recruitment support server 1 of this embodiment also has the following storage media: employee information storage unit 18, company-provided information storage unit 19, and company setting information storage unit 20.

[0018] The above-described functional blocks 11 to 17 perform the processes described below through the cooperation of hardware and software. For example, the processes of functional blocks 11 to 17 are executed by the operation of programs stored in storage media such as RAM, ROM, hard disk, or semiconductor memory, under the control of a processor configured by a microcomputer equipped with a CPU, RAM, ROM, etc. In addition to the microcomputer, a DSP (Digital Signal Processor), etc., may also be provided.

[0019] The employee information management department 11 acquires employee information regarding the user from the enterprise terminal 3 while the user is present at the enterprise, stores it in the employee information storage unit 18, and manages it. When the user is present at the enterprise, as an employee of that enterprise, information regarding the user is registered in the enterprise's database. Information regarding the user is, for example, the user's name, date of birth, date of joining / leaving the company, place of work, department belonging, employee code, etc. The employee information management department 11 acquires at least a part of the information regarding the user registered in the enterprise's database as employee information from the enterprise terminal 3, stores it in the employee information storage unit 18, and manages it.

[0020] For example, access the recruitment support server 1 from the enterprise terminal 3 and upload at least a part of the information regarding the user registered in the enterprise's database as employee information to the recruitment support server 1. Here, essential items as the information to be uploaded may be defined, and other items may be arbitrarily uploaded for each enterprise. The employee information acquired by the employee information management department 11 from the enterprise terminal 3 is used for various processes including the authentication process and the reemployment-related process described later.

[0021] If the user has been present at a plurality of enterprises, the employee information management department 11 stores and manages the employee information acquired from the enterprise terminals 3 of the plurality of enterprises regarding that user, for example, in association with the user ID, in the employee information storage unit 18. The user ID is set by the user himself / herself when the user installs the Commu app on the user terminal 2, and is stored and managed by the employee information management department 11 in the employee information storage unit 18.

[0022] The employee information managed by the employee information management department 11 in the employee information storage unit 18 includes, for example, status flag information of "present" / "retired" for each enterprise. Depending on which status flag information is set, the functions available in the Commu app differ. For example, the employee information management department 11 provides a predetermined management screen to the enterprise terminal 3 and sets the status flag information to either "present" or "retired" according to the information input on the management screen.

[0023] The method for setting the status flag information is not limited to this. For example, the employee information management unit 11 may initially set the status flag information to "present" when it first obtains employee information from the corporate terminal 3, or when the authentication process described later is performed using that employee information, and then automatically switch the status flag information to "resigned" at any time thereafter when the employee information management unit 11 obtains employee information from the corporate terminal 3 that includes information such as the date of departure.

[0024] Furthermore, the status flag information that can be set is not limited to either "present" or "retired." For example, a company may allow users to set an additional status flag information, such as "discontinued," when discontinuing the provision of services to a user.

[0025] The authentication processing unit 12 performs authentication by comparing the information entered by the user into the communication app with the employee information stored in the employee information storage unit 18. For example, when a user installs the communication app on user terminal 2, they enter the company ID provided by their current company into the communication app and instruct it to perform "personal authentication," and then enter the information necessary for personal authentication into the communication app. The authentication processing unit 12 then performs authentication by comparing the entered information with the employee information pre-stored in the employee information storage unit 18 for the company corresponding to the company ID.

[0026] Once user authentication is complete, the authentication processing unit 12 stores and manages authentication flag information indicating "authenticated" in the employee information storage unit 18. For companies where authentication flag information has been set, when a user selects that company in the community app, the menu screen displayed will include additional menu items for selecting functions that are only available after authentication, in addition to the functions that are available without authentication. The authentication flag information is maintained even after the status flag information changes from "present" to "resigned" or "suspended." Alternatively, the authentication flag information may be deleted when the status flag information changes from "present" to "suspended."

[0027] Furthermore, at any time after installing the community app, users can perform identity verification for other companies using the same procedure as described above. It is also possible to perform identity verification by selecting "Add Company" from the community app's menu. For example, if a user selects "Add Company" from the menu, a company ID input screen will be displayed. The user can add a company to the community app by entering the company ID of the company they work for into the company ID input screen. Afterward, if the user selects "Identity Verification" from the menu, selects the added company, and enters the necessary information for identity verification into the community app, the authentication processing unit 12 performs authentication by comparing the entered information with the employee information pre-stored in the employee information storage unit 18 for the company the user has added. Alternatively, when a user selects "Add Company" from the menu, a list of companies registered on the recruitment support server 1 may be displayed, allowing the user to select one of the companies and add it to the community app.

[0028] Figure 3 is a schematic diagram illustrating an example of employee information stored in the employee information storage unit 18. As shown in Figure 3, a unique user ID is stored for each user. In addition, for each of the multiple companies the user has worked for, the company ID, employee information obtained from those companies, status flag information, and authentication flag information are stored. Furthermore, the employee information storage unit 18 stores the points earned by the user for each of the multiple companies the user has worked for. Details of these points will be described later. Note that Figure 3 is illustrated for illustrative purposes only, and it is not mandatory for employee information to be stored in such a data structure.

[0029] The Corporate Information Management Unit 13 acquires information provided by multiple corporate terminals 3 and stores and manages it in the Corporate Information Storage Unit 19. For example, a corporate terminal 3 accesses the recruitment support server 1 and uploads various information that the company provides to the user to the recruitment support server 1. The Corporate Information Management Unit 13 stores and manages the corporate information uploaded from the corporate terminals 3 in the Corporate Information Storage Unit 19. The corporate information uploaded by the company includes information that can only be viewed by the user while they are employed by that company, and information that can be viewed even after the user has left the company.

[0030] The information provision unit 14, in response to a request from the user terminal 2, provides the company-provided information stored in the company-provided information storage unit 19 to the user terminal 2 and displays it on the display. The communication application on the user terminal 2 has the function of displaying company-provided information from the company selected by the user on the company selection screen, from among the company-provided information stored in the company-provided information storage unit 19.

[0031] For example, when a user selects a desired function related to information viewing on the function selection screen that appears after selecting a company in the community app, a request to obtain information about the selected function is sent from the user terminal 2 to the recruitment support server 1. In response to this information acquisition request, the information provision unit 14 of the recruitment support server 1 reads information about the corresponding function from the company-provided information storage unit 19 and provides it to the user terminal 2. For example, if the user selects the function to view resignation documents, the information provision unit 14 reads the resignation document information from the company-provided information storage unit 19 and provides it to the user terminal 2.

[0032] Figure 4 shows an example of a function selection screen displayed on user terminal 2 by the communication app. Figure 4(a) shows the function selection screen displayed while the user is employed by the selected company, and Figure 4(b) shows the function selection screen displayed after the user leaves the selected company. The function selection screen displayed while employed shows selection buttons for functions available to the user while employed by the company. On the other hand, the function selection screen displayed after leaving the company shows selection buttons for functions available to the user after leaving the company.

[0033] The recruitment support server 1 controls which function selection buttons are displayed on the function selection screen of the communication app, based on information provided to the recruitment support server 1 from the user terminal 2. In other words, the communication app is used by logging in to the recruitment support server 1 by entering a user ID. The recruitment support server 1 obtains information from the user terminal 2 about which user has selected which company in the communication app, and based on this obtained information, it refers to the employee information storage unit 18 to check the status flag information and authentication flag information. Then, based on the results of checking the status flag information and authentication flag information, it controls what is displayed on the function selection screen of the communication app.

[0034] Furthermore, companies may be allowed to arbitrarily configure the function selection buttons displayed on the function selection screen. For example, a list screen of functions provided by the recruitment support server 1 may be displayed on the company terminal 3, and the company's representative may select any function from this list, thereby allowing the function selection buttons displayed on the function selection screen to be customized as desired. For example, it may be possible to arbitrarily customize the set of function selection buttons displayed when authentication is not performed, when authentication is performed and the status flag information is "present", and when authentication is performed and the status flag information is "resigned".

[0035] The point awarding unit 15 awards points to the user that can be used after returning to the same company, in response to the user performing a predetermined action in the communication app after leaving the company, and stores the awarded points in the employee information storage unit 18 in association with the employee information. Here, the point awarding unit 15 awards points that can be used after returning to the selected company, in response to the user performing a predetermined action with respect to the functions provided on the function selection screen in Figure 4(b) for the company selected by the user on the company selection screen, and stores the awarded points in the employee information storage unit 18 in association with the company selected by the user (see Figure 3).

[0036] The ability to use points after returning to work means that even if points are accumulated in the employee information storage unit 18, they cannot be used unless the employee returns to work; the points become usable only upon returning to work. Furthermore, the services that can be used with points can be determined at the discretion of each company.

[0037] The conditions (prescribed actions) under which the point awarding unit 15 awards points can be arbitrarily determined. For example, the company terminal 3 may upload information on the point awarding conditions to the recruitment support server 1, and the company setting information management unit 17 may store and manage the uploaded condition information in the company setting information storage unit 20. In this case, the point awarding unit 15 will award points to users who meet the conditions according to the point awarding condition information stored in the company setting information storage unit 20.

[0038] For example, the point awarding unit 15 may award points usable after returning to work at the selected company in response to the user selecting a company on the company selection screen. Alternatively, the point awarding unit 15 may award points usable after returning to work at the selected company in response to the user viewing company-provided information from the company selected on the company selection screen (i.e., pressing a predetermined function selection button on the function selection screen). Furthermore, the point awarding unit 15 may award points usable after returning to work at the selected company in response to the user answering a questionnaire from the company selected on the company selection screen.

[0039] Furthermore, the Corporate Settings Information Management Unit 17 may store and manage in the Corporate Settings Information Storage Unit 20, as point limit information, a set of points to be awarded per execution for each predetermined action and its expiration date, in accordance with instructions from the Corporate Terminal 3. In addition, the Corporate Settings Information Management Unit 17 may store and manage in the Corporate Settings Information Storage Unit 20, as point limit information, the maximum total number of points to be awarded to a single user, in addition to or instead of the above point limit information. The Point Awarding Unit 15 awards points according to the point limit information stored in the Corporate Settings Information Storage Unit 20. By doing so, it is possible to design the maximum number of points to be awarded to a single user, and the cost per hire (cost per person hired) can be controlled.

[0040] When the "Return to Work Form" button is pressed on the function selection screen in Figure 4(b), the return-to-work processing unit 16 works in cooperation with the communication application to execute predetermined return-to-work related processes. Specifically, in response to the user's instruction to the communication application, which is pressing the "Return to Work Form" button, the return-to-work processing unit 16 pre-sets employee information stored and managed in the employee information storage unit 18 by the employee information management unit 11 into the return-to-work application form that is presented.

[0041] Figure 5 is a diagram illustrating the processes performed by the return-to-work related processing unit 16. Figure 5(a) shows the function selection screen (same as Figure 4(b)) displayed when the former company is selected, and Figure 5(b) shows an example of a return-to-work application form displayed when the "Return-to-Work Form" button is pressed. In the example shown in Figure 5(b), the return-to-work application form includes input fields for name, name in katakana, employee code, desired return-to-work date, and reason for return-to-work (optional). Of these, the three required input fields, name, name in katakana, and employee code, have information read from the employee information storage unit 18 pre-set.

[0042] The input fields displayed on the return-to-work application form, and the input fields within them for which employee information is pre-set, can be arbitrarily configured by each company. For example, the company terminal 3 may upload information indicating the input fields to be displayed on the return-to-work application form and the input fields within them to be pre-set to the recruitment support server 1, and the company configuration information management unit 17 may store and manage the uploaded information in the company configuration information storage unit 20. Note that the input fields to be pre-set are limited to those included in the employee information that the company uploads to the recruitment support server 1 and stores in the employee information storage unit 18.

[0043] For example, the return-to-work processing unit 16 obtains information from the user terminal 2 indicating which user has selected which company in the communication app, and also obtains information from the user terminal 2 indicating that the "Return-to-Work Form" button has been pressed. Based on the information stored in the company setting information storage unit 20, it checks the input items and preset target items that are pre-configured for the selected company, generates a return-to-work application form appropriate for that company, and provides it to the user terminal 2. The return-to-work processing unit 16 also pre-sets employee information from the employee information storage unit 18 into the preset target items.

[0044] Users can apply to a company to return to work by entering the necessary information into the input fields that are not pre-filled in the return-to-work application form and clicking the submit button. The information entered into each input field of the return-to-work application form (both pre-filled information and information entered by the user) is sent to an application management server (not shown) where the company manages applications. Company personnel can access the application management server from company terminal 3 to view the application information and can easily recognize that the applicant is a returning employee based on the employee information included in the application information.

[0045] As explained in detail above, in this embodiment, the recruitment support server 1 acquires employee information about the user from the company terminal 3 while the user is at the company, stores and manages it in the employee information storage unit 18, and, in accordance with the user's actions performed in the communication app after leaving the company, awards the user points that can be used after returning to the same company, and stores the awarded points in the employee information storage unit 18 in association with the employee information. Furthermore, the recruitment support server 1 pre-sets the employee information stored in the employee information storage unit 18 for the return-to-work application form presented in response to the user's instructions to the communication app.

[0046] According to this embodiment, a certain level of relationship between the company and the user is maintained through the user's use of a communication app that can be used both while the user is employed by the company and after leaving the company. When a user performs a predetermined action on the communication app after leaving the company, the user is awarded points that can be used after returning to work, thus providing an incentive for the user to return to work.

[0047] Furthermore, when a user attempts to return to the same company, the return-to-work application form presented by the community app will have the employee information from their previous employment at that company pre-filled. Therefore, companies that receive job applications through this return-to-work application form do not need to individually check whether each applicant is a returnee based on past records within the company. In particular, if the pre-filled employee information includes employee-specific information such as an employee code, it becomes possible to link the application to the employee code from their previous employment at the time the application is received through the return-to-work application form.

[0048] As described above, according to this embodiment, companies can provide incentives to returning employees without having to go through the trouble of confirming whether or not the applicant is a person who wishes to return to work.

[0049] When a company recognizes a return-to-work applicant as described above and actually rejoins the company (returns to work), it uploads information from the company terminal 3 to the recruitment support server 1 to change the user's status flag information related to the company from "resigned" to "currently employed". Alternatively, the employee information management unit 11 may change the status flag information to "currently employed" when the employee information obtained from the company terminal 3 includes information such as the date of joining the company. In response to this change in status flag information, the recruitment support server 1 may notify the return-to-work applicant of a message to the user terminal 2 informing them that the company's points stored in the employee information storage unit 18 are available for use in services provided by that company.

[0050] In the above embodiment, we described an example in which points are awarded to users based on their actions in the communication app after they have left the company. In addition, points may also be awarded to users based on their actions in the communication app after they have returned to work for the company.

[0051] Furthermore, the above embodiments are merely examples of how the present invention may be implemented, and the technical scope of the invention should not be interpreted as being limited by them. In other words, the present invention can be implemented in various ways without departing from its gist or its main features. [Explanation of Symbols]

[0052] 1. Recruitment support server 2 User terminals 3. Enterprise terminals 11. Employee Information Management Department 12 Authentication Processing Unit 13 Corporate Information Management Department 14 Information Provision Department 15 Points Award Section 16. Return-to-Work Related Processing Department 17 Corporate Settings Information Management Department 18. Employee Information Storage Department 19 Company-provided information storage section 20 Company setting information storage section

Claims

1. A user terminal with a communication application installed that can be used by the user while employed by the company and after leaving the company, The corporate terminals used by the above companies, The system comprises the above-mentioned user terminal and the above-mentioned corporate terminal, and a recruitment support server connected to the above-mentioned corporate terminal via a communication network. The above recruitment support server is The Employee Information Management Department acquires employee information about the above user from the company terminal while the above user is at the above company, stores it on a storage medium, and manages it. A point awarding unit that, in response to the user performing a specified action in the communication application after leaving the company, awards points to the user that can be used upon returning to the same company, and stores the awarded points in the storage medium in association with the employee information, The system includes a return-to-work processing unit that pre-sets the employee information managed by the employee information management unit onto a return-to-work application form presented in response to instructions from the user to the communication application. A recruitment support system characterized by the following features.

2. The above communication application has a function to display information provided by one or more companies where the user has worked, from the information provided by the company selected by the user on the selection screen. The points awarding unit awards points that can be used after returning to work at the company selected by the user on the selection screen, and stores the awarded points in the storage medium in association with the company selected by the user. The recruitment support system according to feature 1.

3. The points awarding unit described above awards points that can be used after returning to work at the selected company, in accordance with the company selected by the user on the selection screen described above. The recruitment support system according to feature 2.

4. The points awarding unit described above awards points that can be used after returning to work at the selected company, in accordance with the user's viewing of information provided by the company selected on the selection screen described above. The recruitment support system according to feature 2.

5. The above-mentioned point awarding unit awards points that can be used after returning to work at the selected company, in accordance with the user's response to a survey from the company selected on the above-mentioned selection screen. The recruitment support system according to feature 2.

6. The system further includes a corporate settings information management unit that, in accordance with instructions from the corporate terminal, sets as point limit information at least one of the following: the number of points awarded per execution for each of the specified actions, the expiration date, and the maximum total number of points. The above-mentioned point awarding unit awards the points in accordance with the above-mentioned point restriction information managed by the above-mentioned corporate setting information management unit. The recruitment support system according to any one of claims 1 to 5.

7. User terminals with communication applications installed that can be used by users while employed by the company and after leaving the company, and corporate terminals used by the aforementioned company. A recruitment support server connected via a communication network, The Employee Information Management Department acquires employee information about the above user from the company terminal while the above user is at the above company, stores it on a storage medium, and manages it. A point awarding unit that, in response to the user performing a specified action in the communication application after leaving the company, awards points to the user that can be used upon returning to the same company, and stores the awarded points in the storage medium in association with the employee information, The application includes a return-to-work application form presented in response to user instructions, and a return-to-work processing unit that pre-sets the employee information managed by the employee information management unit. A recruitment support server characterized by the following features.

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