Discuss training methods

The negotiation training method improves dialogue system training by using a conversational AI with multiple personas to simulate varying negotiation difficulties, enhancing the training of young sales staff in vehicle dealerships.

JP2026079576APending Publication Date: 2026-05-15TOYOTA JIDOSHA KK
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
TOYOTA JIDOSHA KK
Filing Date
2024-10-30
Publication Date
2026-05-15

AI Technical Summary

Technical Problem

Existing negotiation training technologies using dialogue systems, such as those described in Patent Document 1, have not adequately addressed the specific needs of training young salespersons in vehicle dealerships, lacking a specialized dialogue system for effective negotiation training.

Method used

A negotiation training method utilizing a conversational AI system that stores multiple personas with varying difficulty levels, allowing users to select and engage in virtual business negotiation dialogues with the AI configured with a specific persona, simulating different negotiation scenarios.

Benefits of technology

Enhances negotiation training by providing customizable and realistic simulations for developing young sales staff, improving their negotiation skills through adjustable difficulty levels and realistic customer interactions.

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Abstract

Improve negotiation training techniques. [Solution] A business negotiation training method executed by an information processing device, comprising: storing multiple personas with different levels of difficulty in business negotiations; when one level of difficulty is selected from the multiple levels of difficulty, setting a persona corresponding to the selected level of difficulty in an interactive AI; and initiating a virtual business negotiation dialogue with the interactive AI with the persona set in place as the business negotiation partner.
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