system
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-12-04
- Publication Date
- 2026-06-16
AI Technical Summary
【0005】 本発明では、通話を自動で受信し、音声をテキストに変換、解析する通信制御手段を採用し、通話内容を特定のカテゴリに分類することにより、一貫した応答を提供する。また、解析されたデータは指定された連絡先に送信されることで、関係者間での情報共有を容易にする。さらに、不正行為の可能性をリアルタイムで検出し、警告を通知することで、家庭における詐欺の未然防止や、中小企業におけるリスク管理を実現している。通話内容の保存と検索が可能なデータベースに記録することで、後の確認や分析にも対応可能である。
Smart Images
Figure 2026097223000001_ABST
Abstract
Claims
1. A communication control means that receives calls and performs automatic responses, A speech recognition means that converts the audio of a received call into text data and performs analysis, A classification means for classifying the content of a call into specific categories based on the analyzed text data, A response means that generates a standard response according to the classification and provides it to the sender, A message sending means that sends the converted text data to a specified contact, A fraud detection means that detects the possibility of fraudulent activity from the content of a call and notifies a warning, A system that includes this.
2. The system according to claim 1, further comprising a notification means for notifying a designated emergency contact when the possibility of fraudulent activity is detected, and a three-way call setting means for setting up a three-way call.
3. The system according to claim 1, further comprising data recording means for storing the analyzed data and recording it in a searchable database.