system

Abstract

We provide the system. [Solution] A means for collecting facility name data entered by the user's terminal device, A means for searching for information resources and external information sources based on the aforementioned facility name data and obtaining relevant reward information, A means for organizing the acquired reward information and presenting it on the user's visual display device, A means of processing information selected by the user from the aforementioned reward information and supporting the use of discount coupons, A means of acquiring the user's current location data, dynamically collecting and notifying them of reward information about nearby facilities, A system that includes this.

Description

Technical Field

[0001] The technology of the present disclosure relates to a system.

Background Art

[0002] Patent Document 1 discloses a method for controlling a persona chatbot, which is performed by at least one processor, the method including steps of receiving a user utterance, adding the user utterance to a prompt including an instruction sentence related to an explanation of a character of the chatbot, encoding the prompt, and inputting the encoded prompt into a language model to generate a chatbot utterance as a response to the user utterance.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Modern consumers need to install and manage a number of individual applications to utilize various store benefits and coupons, which causes problems such as compression of the smartphone storage and complication of operations. For this reason, there is a problem that many users miss the opportunity to utilize the benefits.

Means for Solving the Problems

[0005] To solve this problem, the present invention provides a means for collecting store name data entered by a user's input device, searching databases and external information sources based on this data, and obtaining relevant benefit information. The obtained benefit information is organized and presented on the user's display device, allowing the user to easily select and use benefits. Furthermore, by recording and managing coupon usage information in a database, the usage status of benefits can be efficiently managed.

[0006] An "input device" refers to a device used by a user to input information, and typically includes keyboards and touchscreens.

[0007] "Store name data" refers to the name information that users enter to identify a specific store, and is used by the system as a search criterion.

[0008] A "database" refers to an information storage device or system that systematically organizes information and allows it to be searched or retrieved based on specific conditions.

[0009] "External information sources" refer to internet resources and services used to obtain information from sources other than a company's own database, and which are accessible via APIs.

[0010] "Special offers" refer to information about coupons, discounts, and campaigns offered by stores, and include added value that consumers can utilize.

[0011] A "display device" refers to a device, including monitors and displays, that visually presents information and is a means for users to confirm information.

[0012] A "coupon" refers to a voucher or code used to receive a discount or a specific service, and is usually only usable under certain conditions.

[0013] "Usage information" refers to records of the usage history and status of coupons and benefits, which makes it possible to track the current status of the benefits. [Brief explanation of the drawing]

[0014] [Figure 1] This is a conceptual diagram showing an example of the configuration of a data processing system according to the first embodiment. [Figure 2] This is a conceptual diagram showing an example of the essential functions of a data processing device and a smart device according to the first embodiment. [Figure 3] This is a conceptual diagram showing an example of the configuration of a data processing system according to the second embodiment. [Figure 4] This is a conceptual diagram showing an example of the main functions of a data processing device and smart glasses according to the second embodiment. [Figure 5] This is a conceptual diagram showing an example of the configuration of a data processing system according to the third embodiment. [Figure 6] This is a conceptual diagram showing an example of the main functions of a data processing device and a headset-type terminal according to the third embodiment. [Figure 7] This is a conceptual diagram showing an example of the configuration of a data processing system according to the fourth embodiment. [Figure 8] This is a conceptual diagram showing an example of the main functions of a data processing device and a robot according to the fourth embodiment. [Figure 9] This shows an emotion map where multiple emotions are mapped. [Figure 10] This shows an emotion map where multiple emotions are mapped. [Figure 11] This is a sequence diagram showing the processing flow of the data processing system in Example 1. [Figure 12] This is a sequence diagram showing the processing flow of the data processing system in Application Example 1. [Figure 13] This is a sequence diagram showing the processing flow of the data processing system in Example 2, which incorporates an emotion engine. [Figure 14]It is a sequence diagram showing the processing flow of a data processing system in Application Example 2 when combined with an emotion engine.

Embodiments for Carrying Out the Invention

[0015] Hereinafter, an example of an embodiment of a system according to the technology of the present disclosure will be described with reference to the accompanying drawings.

[0016] First, the terms used in the following description will be explained.

[0017] In the following embodiments, a labeled processor (hereinafter simply referred to as "processor") may be a single arithmetic unit or a combination of multiple arithmetic units. Also, the processor may be a single type of arithmetic unit or a combination of multiple types of arithmetic units. Examples of arithmetic units include a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a GPGPU (General-Purpose computing on Graphics Processing Units), an APU (Accelerated Processing Unit), and the like.

[0018] In the following embodiments, a labeled RAM (Random Access Memory) is a memory in which information is temporarily stored and is used as a work memory by the processor.

[0019] In the following embodiments, a labeled storage is one or more non-volatile storage devices that store various programs and various parameters, etc. Examples of non-volatile storage devices include flash memory (SSD (Solid State Drive)), magnetic disks (e.g., hard disks), or magnetic tapes, and the like.

[0020] In the following embodiments, the signed communication interface (I / F) is an interface that includes a communication processor and an antenna, etc. The communication interface manages communication between multiple computers. Examples of communication standards applicable to the communication interface include wireless communication standards such as 5G (5th Generation Mobile Communication System), Wi-Fi (registered trademark), or Bluetooth (registered trademark).

[0021] In the following embodiments, "A and / or B" is synonymous with "at least one of A and B." That is, "A and / or B" means that it may be A alone, or B alone, or a combination of A and B. Furthermore, in this specification, the same concept as "A and / or B" applies when expressing three or more things linked by "and / or."

[0022] [First Embodiment]

[0023] Figure 1 shows an example of the configuration of the data processing system 10 according to the first embodiment.

[0024] As shown in Figure 1, the data processing system 10 includes a data processing device 12 and a smart device 14. An example of the data processing device 12 is a server.

[0025] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0026] The smart device 14 comprises a computer 36, a reception device 38, an output device 40, a camera 42, and a communication interface 44. The computer 36 comprises a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The reception device 38, output device 40, and camera 42 are also connected to the bus 52.

[0027] The reception device 38 is equipped with a touch panel 38A and a microphone 38B, etc., and receives user input. The touch panel 38A receives user input by detecting contact with an object (e.g., a pen or finger). The microphone 38B receives user input by detecting the user's voice. The control unit 46A transmits data indicating the user input received by the touch panel 38A and microphone 38B to the data processing device 12. In the data processing device 12, the specific processing unit 290 acquires the data indicating the user input.

[0028] The output device 40 includes a display 40A and a speaker 40B, and presents data to the user 20 by outputting the data in a form perceptible to the user 20 (e.g., audio and / or text). The display 40A displays visible information such as text and images according to instructions from the processor 46. The speaker 40B outputs audio according to instructions from the processor 46. The camera 42 is a small digital camera equipped with an optical system such as a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor.

[0029] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various types of information between processor 46 and processor 28 via network 54.

[0030] Figure 2 shows an example of the main functions of the data processing device 12 and the smart device 14.

[0031] As shown in Figure 2, in the data processing device 12, a specific processing is performed by the processor 28. A specific processing program 56 is stored in the storage 32. The specific processing program 56 is an example of a "program" related to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 according to the specific processing program 56 executed on the RAM 30.

[0032] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[0033] In the smart device 14, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The reception output program 60 is used in conjunction with a specific processing program 56 by the data processing system 10. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[0034] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the smart device 14 as the "terminal".

[0035] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. Next, the device sends this store name data to the server.

[0036] The server analyzes the received store name and searches its internal database. The database already contains information about special offers associated with the store name, and the server quickly retrieves the relevant data. It also accesses external information sources as needed to collect the latest special offer information.

[0037] The server retrieves the reward information, which is then organized into coupons and campaign information, and systematized based on usage conditions, expiration dates, and availability. Next, the server sends this information to the user's device, which then displays the received information on its user interface.

[0038] Users select the coupon they want to use from the displayed offer information and use it at the store according to the detailed guide displayed on the screen. For example, when dining at a restaurant, a user can select and present a coupon for a "10% discount" or a "free dessert."

[0039] The selected coupon information is sent back to the server from the terminal, and the coupon usage record is registered in the database. This allows the usage status of benefits to be tracked and properly managed throughout the entire system.

[0040] This system eliminates the need for app installation and cumbersome coupon management, providing users with an easy way to enjoy benefits. Specifically, it enables users to easily obtain and utilize the most suitable benefit information each time they shop at multiple stores offering different benefits.

[0041] The following describes the processing flow.

[0042] Step 1:

[0043] The user enters the name of the store they wish to visit using an input field on the terminal's interface. The store name data is then retrieved within the terminal based on the user's actions.

[0044] Step 2:

[0045] The terminal sends the store name data entered by the user to the server. During this process, the data is converted to the required format and sent to the server using a communication protocol.

[0046] Step 3:

[0047] The server searches its internal database based on the received store name data and retrieves relevant promotional information. Based on the search results, the server also accesses external information sources to retrieve the latest information if necessary.

[0048] Step 4:

[0049] The server receives reward information from databases and external sources, organizes and analyzes it, evaluates the terms of use, expiration date, and availability of each reward, and selects the information that should be presented to the user.

[0050] Step 5:

[0051] The server sends the organized reward information to the device. The information sent includes available coupons and promotions.

[0052] Step 6:

[0053] The terminal analyzes the reward information sent from the server and displays it in a visually easy-to-understand format on the user interface. The rewards are presented in a way that allows users to easily understand and select them.

[0054] Step 7:

[0055] The user selects the desired benefit from the displayed benefits. Upon selection, the device retrieves the selected coupon information.

[0056] Step 8:

[0057] The terminal sends the user's selection to the server. The server receives the coupon usage intention and updates the usage status in the database.

[0058] Step 9:

[0059] After receiving confirmation of coupon usage from the server, the terminal displays specific instructions on how to use the coupon to the user. This may include information such as codes or QR codes (registered trademarks).

[0060] Step 10:

[0061] Users can use coupon information displayed on their device to receive discounts and benefits at stores. They are required to take action, such as showing the information to store staff.

[0062] (Example 1)

[0063] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."

[0064] In modern society, it is crucial for users to easily obtain and utilize information about the benefits associated with a particular facility when visiting it. However, conventional systems have made searching for and organizing information, as well as obtaining benefits, cumbersome for users. Therefore, there is a need for a system that allows users to easily and quickly obtain information about the benefits of a facility and utilize the most suitable benefits.

[0065] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[0066] In this invention, the server includes means for acquiring facility name data entered by the user's operating terminal, means for searching internal storage and external data sources based on the facility name data to acquire relevant benefit information, and means for systematizing the acquired benefit information and displaying it on the user's display device. This makes it possible for the user to efficiently acquire the latest benefit information regarding individual facilities and easily take advantage of the most suitable benefits.

[0067] A "user" refers to a person who uses the system to obtain information and take advantage of benefits.

[0068] An "operating terminal" refers to an electronic device used by a user to input or display information.

[0069] "Facility name data" refers to information that identifies a specific facility, entered by the user via a terminal.

[0070] A "server" refers to a computing device that processes information based on user input and provides useful information.

[0071] "Internal storage" refers to a database located within a server, used to store vast amounts of data.

[0072] An "external data source" refers to an external information provision system that a server accesses to obtain the latest information.

[0073] "Benefit information" specifically refers to special offers and coupons that are beneficial to the user.

[0074] A "display device" refers to a screen or display device that a user uses to visually confirm information.

[0075] "Benefits" refer to discounts and services that users can use at the facility.

[0076] This invention aims to enable users to efficiently obtain information about benefits related to specific facilities and take advantage of those benefits using an operating terminal. Its specific form is described below.

[0077] The user first uses an operating device such as a smartphone or tablet. The application installed on the operating device provides an interface for the user to enter the name of a facility they are interested in. Through this interface, the user enters the name of the facility they wish to visit, for example, "Supermarket B".

[0078] When the terminal receives user input, it packets the data and sends it to the server. The HTTPS protocol is used for secure data transfer. The server searches its internal storage, i.e., the database, based on the received facility name data. Database languages ​​such as SQL queries are used for this. The database stores merit information associated with each facility name, which the server retrieves immediately.

[0079] Furthermore, the server accesses external data sources to obtain the latest advantageous information. This ensures that users always have access to the most up-to-date and beneficial information. The acquired information is efficiently organized within the server. The server then formats it appropriately and sends it to the user's terminal.

[0080] The terminal displays benefit information sent from the server on its display device. The information is organized in an easy-to-understand manner; for example, coupon information is displayed in a list, allowing users to easily select the most suitable option. Detailed usage guides are also provided to enable the use of the selected benefit at the facility.

[0081] A concrete example is a "20% discount coupon" that users can use when visiting a restaurant. By presenting this coupon, users can receive a discount on their meal.

[0082] An example of this prompt message is, "Based on the specified facility name, please retrieve the latest benefits information and provide available coupons." In this way, users can easily and efficiently utilize the benefits.

[0083] The flow of the specific processing in Example 1 will be explained using Figure 11.

[0084] Step 1: Enter the facility name using the operating terminal.

[0085] The user enters the facility name using an application on the operating terminal. In this step, the user interface provides a text field for entering the facility name, and the user enters a specific facility name such as "Restaurant C". This generates text data of the entered facility name. The output is this text data of the facility name.

[0086] Step 2: Sending data from the operating terminal to the server

[0087] The terminal converts the facility name data entered by the user into a packet and sends it to the server using the HTTPS protocol. Here, procedures are performed to ensure the secure and reliable transfer of the input facility name to the server. The output of this step is the facility name data packet received by the server.

[0088] Step 3: Server-based data analysis and database search

[0089] The server analyzes the received facility name data. Specifically, it deforms the facility names to generate SQL queries and searches the database in its internal storage. As a result of the search, facility-related benefit information is extracted. The input is facility name data, and the output is a list of the extracted benefit information.

[0090] Step 4: Server searches for external data sources

[0091] If necessary, the server also accesses external data sources to supplement benefit information. It utilizes APIs to query external databases and retrieve the latest benefits and coupon information. Inputs are facility name data and search results, while output is integrated benefit information.

[0092] Step 5: Server organizes and prepares information for transmission.

[0093] The server systematizes the integrated benefits information and arranges it in a format that is easily understandable to the user. It organizes the information in formats such as JSON and converts it back into packets. The input is the integrated benefits information, and the output is the packetized information to be sent to the user's terminal.

[0094] Step 6: Receiving and displaying benefit information via the operating terminal.

[0095] The terminal receives packets sent from the server and decodes them. The application's UI organizes the information so that it can be displayed to the user, specifically presenting the benefits information as a list view. The input is the packets received from the server, and the output is the benefits information displayed on the terminal's screen.

[0096] Step 7: User selects and uses the benefits.

[0097] The user selects a benefit from the benefits information displayed on the terminal. The selected information is displayed along with a detailed usage guide, and the user uses this information to utilize the benefit at the store. The input is the benefit information selected by the user, and the output is the specific details of how to use the benefit provided to the user.

[0098] Step 8: Sending benefit usage information to the server

[0099] The terminal then sends information about the rewards used by the user back to the server. This information is recorded in the database as usage history and used for future statistical analysis and optimization of rewards. The input is information about the rewards used, and the output is the reward usage history recorded on the server.

[0100] (Application Example 1)

[0101] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."

[0102] There is a need to provide a system that effectively presents reward information to users and allows them to easily enjoy those rewards. However, existing systems have problems such as cumbersome reward acquisition and management, and the inability to automatically receive nearby reward information when users move to a specific location. Furthermore, tracking and management of reward usage are not properly established, hindering the effective use of reward information. It is necessary to solve these problems.

[0103] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[0104] In this invention, the server includes means for collecting facility name data entered by the user's terminal device, means for searching for information resources and external information sources based on the facility name data and obtaining relevant reward information, means for organizing the obtained reward information and presenting it on the user's visual display device, and means for obtaining the user's current location data, dynamically collecting reward information about nearby facilities, and notifying the user. This makes it possible for the user to easily obtain reward information and to easily use and manage it.

[0105] A "terminal device" is an electronic device used by users to input, receive, and display information, and refers to devices such as smartphones and smart glasses.

[0106] "Facility name data" refers to the name information entered by the user to identify a specific facility they wish to visit.

[0107] "Information resources" refers to an internal database that stores reward information related to the facility.

[0108] "External information sources" refer to external data providers used to obtain reward information from sources other than information resources.

[0109] "Reward information" refers to information related to coupons and campaigns that users can enjoy as benefits.

[0110] A "visual display device" is a device used to display acquired information to the user, and refers to the screens of smartphones and smart glasses.

[0111] "Location data" refers to geographical information used to identify a user's current location.

[0112] "Dynamic" refers to characteristics that change in real time or periodically in response to specific conditions.

[0113] "To notify" refers to the act of communicating information to a user in the form of an alert or other means.

[0114] The implementation of this invention requires a user terminal device, a server system, and information resources. First, the user uses the terminal device to input the name of the facility they wish to visit. This terminal device is preferably a smartphone or smart glasses.

[0115] The terminal sends the entered facility name data to the server. Upon receiving the data, the server searches information resources and external sources to obtain reward information related to the facility. The obtained reward information is organized in an appropriate format and presented on the user's visual display device, such as a smartphone or smart glasses.

[0116] Furthermore, the server utilizes the terminal device's location information to dynamically collect reward information about nearby facilities and notify the user. In this process, the server uses cloud services such as Amazon Web Services (AWS®) RDS and Lambda to perform data retrieval and processing.

[0117] As a concrete example, when a user arrives at a large commercial facility, they will automatically receive notifications about discount coupons and promotional information offered by nearby stores. This allows users to instantly check and utilize benefits offered by facilities they might visit.

[0118] Examples of prompts for a generative AI model:

[0119] "Please describe the features of the in-store rewards pre-announcement application. Specifically, explain how users are notified of rewards when they approach a particular store, and how they can use them."

[0120] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[0121] Step 1:

[0122] The user enters the name of the facility they wish to visit using a terminal device. The entered facility name data is converted into a format that can be sent to the server via the device's interface. In this step, the input is the user's manual entry of the facility name, and the output is the data sent from the terminal.

[0123] Step 2:

[0124] The server analyzes the received facility name data and searches for relevant reward information using the database and external sources. The input for this step is facility name data sent from the terminal, and the output is reward information obtained from the database and external sources. Relevant information is extracted from unstructured data using database queries and API requests.

[0125] Step 3:

[0126] The server formats the acquired reward information and organizes it for transmission to the user's visual display device. The input for this step is the unorganized reward information acquired by the server, and the output is well-formed data that can be visually displayed on the user interface. The process involves converting the database query results into a user-friendly format to provide a user-friendly UI.

[0127] Step 4:

[0128] The server periodically checks the user's location and, if the user is in a specific area, dynamically collects reward information for nearby facilities in that area. The input for this step is location data received in real time, and the output is location-specific reward information. Conditional filtering based on location information is performed to enable dynamic information collection.

[0129] Step 5:

[0130] The server notifies the user's terminal of dynamically collected reward information. The input for this step is location-dependent reward information collected in the previous step, and the output is an alert or notification message to the user's terminal. This process is carried out using a notification protocol to ensure that the information is pushed to the terminal in an appropriate format.

[0131] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[0132] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. The device then sends the entered store name data to the server.

[0133] The server uses the received store name data to search the database and retrieve relevant promotional information. This promotional information includes details about coupons and campaigns, which will be used to customize the service in the next step.

[0134] This system also incorporates an emotion engine, which has the ability to recognize the user's emotional state. The terminal evaluates the user's emotions in real time using data from the user's voice tone, facial expressions, or biosensors. The server receives this emotion data and selects and customizes the reward information to present based on the user's current emotional state.

[0135] For example, if the system determines that a user is feeling stressed, the server can prioritize displaying relaxation-related benefits. This kind of emotion-based customization improves the user experience.

[0136] The server sends reward information tailored to the user's emotional state to the user's device, which then displays this information on its interface. The user can select their desired reward from the displayed options and confirm how to use it. Information on used coupons is managed on the server and recorded in a database.

[0137] Furthermore, the emotion engine can record the user's emotional history and use this information to present future rewards. This history helps in inferring the user's preferences and tendencies.

[0138] As described above, the present invention is a system that enables the implementation of more personalized services by reflecting the user's emotional state and providing optimal reward information.

[0139] The following describes the processing flow.

[0140] Step 1:

[0141] The user enters the name of the store they wish to visit into an input field within the application on their smartphone. The entered store name data is stored on the device for use in the next step.

[0142] Step 2:

[0143] The terminal sends the store name data entered by the user to the server. This transmission is performed via a secure communication protocol to ensure data security.

[0144] Step 3:

[0145] The server uses the received store name data to search its internal database and retrieve relevant promotional information. In addition, it may access external information sources as needed to obtain new promotional information.

[0146] Step 4:

[0147] The device uses its built-in emotion engine to analyze the user's facial expressions and voice, and evaluates their emotional state in real time. The evaluation results are sent from the device to the server.

[0148] Step 5:

[0149] The server customizes the acquired reward information based on the information from the emotion engine. It selects the appropriate reward for the user's emotional state and prepares to present it to the user.

[0150] Step 6:

[0151] The server sends customized reward information to the device. This information includes a list of recommended rewards and coupons based on the user's emotional state.

[0152] Step 7:

[0153] The terminal displays the reward information received from the server on the user interface. Users are presented with rewards that match their objectives, allowing them to visually confirm and select the appropriate reward.

[0154] Step 8:

[0155] The user selects the coupon they wish to use from the displayed reward information, and this selection is confirmed. The device then sends the selection information to the server to reflect the user's choice.

[0156] Step 9:

[0157] The server receives the user's coupon selection information and confirms their intention to use it. Based on this information, it records the coupon usage history in a database and manages the benefits.

[0158] Step 10:

[0159] The terminal displays to the user specific instructions on how to use the coupon. It provides detailed information necessary for the user to use the coupon at the store.

[0160] (Example 2)

[0161] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."

[0162] Conventional reward information systems provide only uniform information without considering the emotional state of the user, making it difficult to provide reward information that is optimal for each individual user. This resulted in challenges in improving the user experience and satisfaction.

[0163] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[0164] In this invention, the server includes means for collecting store name data entered by the user's input device, means for evaluating emotional states such as voice and facial expressions and optimizing reward information based on the evaluation results, and means for providing the optimized reward information to the user's display device. This enables the provision of reward information tailored to the individual user's emotional state, resulting in a more personalized user experience.

[0165] An "input device" refers to hardware or software used by users to input information into a system.

[0166] "Store name data" refers to information that includes the name of the store that the user wishes to visit.

[0167] "Benefit information" refers to valuable information provided to users, such as coupons and campaign information.

[0168] A "display device" refers to a device such as a screen or monitor that provides information to users visually.

[0169] "Emotional state" refers to the psychological or emotional state estimated based on the user's voice, facial expressions, and biosensor data.

[0170] "Optimization" refers to the process of adjusting information according to the user's emotional state to personalize it.

[0171] A "coupon" refers to a digital or paper certificate used by a user to receive discounts or benefits available for specific products or services.

[0172] A "database" refers to an information management system used to efficiently manage and search large amounts of information.

[0173] The system according to the present invention provides personalized services by allowing users to input store names and provide special offer information. Specifically, users operate a terminal and input the desired store name into the application screen. At this stage, the store name data entered by the user is collected by the terminal and transmitted to the server.

[0174] The server uses the received store name data to perform a database search and retrieve relevant promotional information. SQL queries are used for the database search. The retrieved promotional information, including coupons and campaign details, is prepared to be provided to users.

[0175] In this invention, an emotion engine is further incorporated to acquire feedback information on the user's emotional state and optimize reward information. The terminal evaluates the user's emotions in real time using voice input and camera data. The machine learning library TENSORFLOW® is used for this processing. As a result, the terminal analyzes the user's emotional state and sends the data to the server.

[0176] Based on this emotional data, the server uses an optimization algorithm to customize the reward information. For example, if it determines that the user is feeling stressed, it can prioritize selecting reward information related to relaxation. A generative AI model is used in this process, and the prompt message output will be something like, "Provide the most suitable reward information when the user is seeking relaxation."

[0177] Finally, the customized reward information is sent from the server to the device. The device displays this information to the user through an interface, allowing the user to select the rewards that interest them.

[0178] For example, if a user enters "I want to visit a cafe" into the application, and the emotion engine determines that the user's emotion is "excited," the server will display reward information that will boost their energy. In this way, personalized reward information based on emotions is provided to the user, resulting in a more satisfying service.

[0179] The flow of the specific processing in Example 2 will be explained using Figure 13.

[0180] Step 1:

[0181] The user enters the store name into the terminal. On an application screen with an input field, the user enters the desired store name, such as "cafe." The entered data is collected by the terminal and prepared for transmission to the server. This input data is converted to a digital format and sent to the server via the HTTPS protocol.

[0182] Step 2:

[0183] The server searches the database for the received store name data. It uses SQL queries to perform a database search for coupons and campaign information related to specific stores. This database is indexed with store information and special offers, allowing for efficient information retrieval. The server then processes the search results and prepares for the next step.

[0184] Step 3:

[0185] The device collects facial expression information obtained from voice input and the camera in order to evaluate the user's emotional state. This utilizes data obtained from the built-in microphone and camera. The device analyzes the data using machine learning libraries such as TensorFlow to determine the user's emotional state. The analysis results are sent to the server as digital data.

[0186] Step 4:

[0187] The server selects the most suitable reward information based on emotional data and store reward information. Upon receiving the emotional data, the server utilizes a generative AI model to optimize the information based on the prompt "Provide the most suitable reward information when the user is seeking relaxation." As a result, reward information is selected and customized for the user.

[0188] Step 5:

[0189] The server sends customized reward information to the device. A special protocol is used to format the information appropriately before it reaches the device. The device then displays this information visually on its user interface, prompting the user to take appropriate action. The reward information is also provided in a selectable format.

[0190] Step 6:

[0191] The user checks the reward information displayed on their device and selects the coupon they wish to use. The selected information is sent back to the server, which verifies the selection and records it in its database. This process manages which coupons were used and when, which is then used to inform future reward offerings.

[0192] (Application Example 2)

[0193] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."

[0194] Modern consumers are exposed to a vast amount of information daily, making it time-consuming and laborious to find the right offers and promotions. In particular, there is a growing demand for personalized offers tailored to individual consumers' emotional states and circumstances, but there is a lack of means to meet this demand. This invention aims to improve the consumer experience and support store sales promotion by providing optimal offers based on consumer emotions.

[0195] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.

[0196] In this invention, the server includes means for collecting commercial facility name data entered by the user's terminal device, means for searching information management devices and external information sources based on the commercial facility name data and obtaining relevant benefit content, and means for analyzing the user's emotional state, customizing the benefit content, and presenting it. This makes it possible to provide benefit content that is appropriate to the user's emotions.

[0197] "User's terminal device" refers to a device used by a user to input or receive information, and specifically includes portable electronic devices such as smartphones and tablets.

[0198] "Commercial facility name data" refers to information about the names of stores and facilities that users are considering visiting, and is used as a search key when the server retrieves special offer information.

[0199] An "information management device" refers to an electronic system used to collect and organize relevant information from databases and external information sources, and this is how reward information is obtained.

[0200] "External information sources" refer to information websites and databases accessible via the internet or other networks, and are used as data sources for obtaining special offer information.

[0201] "Benefits" refers to information about coupons, promotions, and campaigns, and includes various advantages and discounts that users can receive.

[0202] A "visual terminal" refers to a device that has a display for presenting information to the user, and this includes smartphone and tablet screens.

[0203] "Emotional state" refers to the user's current psychological or emotional condition and is evaluated based on voice tone, facial expression data, and data from biosensors.

[0204] A "voucher" refers to a coupon or voucher used to receive a discount or benefit on a specific product or service.

[0205] To implement this invention, a system is required in which a user's terminal device and a server work together to provide special offers based on commercial facility name data. In this system, the user's terminal device transmits the entered commercial facility name data to the server. The server uses an information management device to search databases and external information sources to obtain relevant special offers. These special offers include coupons and campaign information.

[0206] The server further analyzes the user's emotional state in real time using data from the user's terminal device. The emotional analysis is based on data collected through the terminal device's camera and microphone. The software used includes libraries for emotion recognition and for sending HTTP requests.

[0207] Based on the results of the sentiment analysis, the server customizes the rewards offered and displays them on the user's visual device. This allows users to receive rewards that match their mood. For example, if a user is feeling stressed, relaxation-related rewards will be prioritized.

[0208] As a concrete example, imagine a scenario where a user enters the name of a shopping mall into an app at a cafe. If the system determines that the user's emotional state is "relaxed," they are presented with a "30% off drinks" coupon usable at the cafe. This proposal would allow users to enjoy a more comfortable experience.

[0209] An example of a prompt in a generative AI model is: "Please enter the name of the store you plan to visit. The app will then analyze your emotional state and suggest the most suitable offers. If you are feeling stressed, you may receive offers related to relaxation."

[0210] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[0211] Step 1:

[0212] The terminal receives the name of the commercial facility from the user as input. The entered commercial facility name data is waiting to be sent to the server.

[0213] Step 2:

[0214] The terminal sends commercial facility name data to the server. The server uses the received data as input and retrieves relevant benefit details by searching databases and external information sources via an information management device. The data processing here includes searching for benefit information using the commercial facility name as a key and filtering and retrieving relevant information.

[0215] Step 3:

[0216] The device uses its camera and microphone to acquire data about the user's emotional state. This biometric data serves as input. The server processes the input data using emotion analysis software to evaluate the user's emotional state. The data calculations involve classifying emotions based on voice tone and facial expressions.

[0217] Step 4:

[0218] The server customizes the acquired reward content based on the emotional state evaluation results. The input is the emotional evaluation results and the reward content, and the output is customized reward content suitable for the user. In terms of data processing, operations are performed to prioritize the extraction and editing of information from the reward content that is appropriate for the emotional state.

[0219] Step 5:

[0220] The server sends the customized reward details to the device. The device displays the received reward details on the user's visual terminal. At this stage, the user can review the presented reward details and select the desired reward. The final output is the customized reward details displayed visually.

[0221] The specific processing unit 290 transmits the result of the specific processing to the smart device 14. In the smart device 14, the control unit 46A causes the output device 40 to output the result of the specific processing. The microphone 38B acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 38B to the data processing device 12. In the data processing device 12, the specific processing unit 290 acquires the audio data.

[0222] Data generation model 58 is a so-called generative AI (Artificial Intelligence). An example of data generation model 58 is ChatGPT (registered trademark) (Internet search).<URL: https: / / openai.com / blog / chatgpt> ), Gemini (registered trademark) (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[0223] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the smart device 14.

[0224] [Second Embodiment]

[0225] Figure 3 shows an example of the configuration of the data processing system 210 according to the second embodiment.

[0226] As shown in Figure 3, the data processing system 210 includes a data processing device 12 and smart glasses 214. An example of the data processing device 12 is a server.

[0227] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0228] The smart glasses 214 include a computer 36, a microphone 238, a speaker 240, a camera 42, and a communication interface 44. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, and camera 42 are also connected to the bus 52.

[0229] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.

[0230] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).

[0231] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.

[0232] Figure 4 shows an example of the main functions of the data processing device 12 and the smart glasses 214. As shown in Figure 4, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.

[0233] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.

[0234] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[0235] In the smart glasses 214, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[0236] Next, the identification processing performed by the identification processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".

[0237] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. Next, the device sends this store name data to the server.

[0238] The server analyzes the received store name and searches its internal database. The database already contains information about special offers associated with the store name, and the server quickly retrieves the relevant data. It also accesses external information sources as needed to collect the latest special offer information.

[0239] The server retrieves the reward information, which is then organized into coupons and campaign information, and systematized based on usage conditions, expiration dates, and availability. Next, the server sends this information to the user's device, which then displays the received information on its user interface.

[0240] Users select the coupon they want to use from the displayed offer information and use it at the store according to the detailed guide displayed on the screen. For example, when dining at a restaurant, a user can select and present a coupon for a "10% discount" or a "free dessert."

[0241] The selected coupon information is sent back to the server from the terminal, and the coupon usage record is registered in the database. This allows the usage status of benefits to be tracked and properly managed throughout the entire system.

[0242] This system eliminates the need for app installation and cumbersome coupon management, providing users with an easy way to enjoy benefits. Specifically, it enables users to easily obtain and utilize the most suitable benefit information each time they shop at multiple stores offering different benefits.

[0243] The following describes the processing flow.

[0244] Step 1:

[0245] The user enters the name of the store they wish to visit using an input field on the terminal's interface. The store name data is then retrieved within the terminal based on the user's actions.

[0246] Step 2:

[0247] The terminal sends the store name data entered by the user to the server. During this process, the data is converted to the required format and sent to the server using a communication protocol.

[0248] Step 3:

[0249] The server searches its internal database based on the received store name data and retrieves relevant promotional information. Based on the search results, the server also accesses external information sources to retrieve the latest information if necessary.

[0250] Step 4:

[0251] The server receives reward information from databases and external sources, organizes and analyzes it, evaluates the terms of use, expiration date, and availability of each reward, and selects the information that should be presented to the user.

[0252] Step 5:

[0253] The server sends the organized reward information to the device. The information sent includes available coupons and promotions.

[0254] Step 6:

[0255] The terminal analyzes the reward information sent from the server and displays it in a visually easy-to-understand format on the user interface. The rewards are presented in a way that allows users to easily understand and select them.

[0256] Step 7:

[0257] The user selects the desired benefit from the displayed benefits. Upon selection, the device retrieves the selected coupon information.

[0258] Step 8:

[0259] The terminal sends the user's selection to the server. The server receives the coupon usage intention and updates the usage status in the database.

[0260] Step 9:

[0261] After receiving confirmation of coupon usage from the server, the device displays specific instructions on how to use the coupon to the user. This may include information such as a code or QR code.

[0262] Step 10:

[0263] Users can use coupon information displayed on their device to receive discounts and benefits at stores. They are required to take action, such as showing the information to store staff.

[0264] (Example 1)

[0265] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".

[0266] In modern society, it is crucial for users to easily obtain and utilize information about the benefits associated with a particular facility when visiting it. However, conventional systems have made searching for and organizing information, as well as obtaining benefits, cumbersome for users. Therefore, there is a need for a system that allows users to easily and quickly obtain information about the benefits of a facility and utilize the most suitable benefits.

[0267] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[0268] In this invention, the server includes means for acquiring facility name data entered by the user's operating terminal, means for searching internal storage and external data sources based on the facility name data to acquire relevant benefit information, and means for systematizing the acquired benefit information and displaying it on the user's display device. This makes it possible for the user to efficiently acquire the latest benefit information regarding individual facilities and easily take advantage of the most suitable benefits.

[0269] A "user" refers to a person who uses the system to obtain information and take advantage of benefits.

[0270] An "operating terminal" refers to an electronic device used by a user to input or display information.

[0271] "Facility name data" refers to information that identifies a specific facility, entered by the user via a terminal.

[0272] A "server" refers to a computing device that processes information based on user input and provides useful information.

[0273] "Internal storage" refers to a database located within a server, used to store vast amounts of data.

[0274] An "external data source" refers to an external information provision system that a server accesses to obtain the latest information.

[0275] "Benefit information" specifically refers to special offers and coupons that are beneficial to the user.

[0276] A "display device" refers to a screen or display device that a user uses to visually confirm information.

[0277] "Benefits" refer to discounts and services that users can use at the facility.

[0278] This invention aims to enable users to efficiently obtain information about benefits related to specific facilities and take advantage of those benefits using an operating terminal. Its specific form is described below.

[0279] The user first uses an operating device such as a smartphone or tablet. The application installed on the operating device provides an interface for the user to enter the name of a facility they are interested in. Through this interface, the user enters the name of the facility they wish to visit, for example, "Supermarket B".

[0280] When the terminal receives the user's input, it packetizes the data and sends it to the server. For communication, the HTTPS protocol is used to perform secure data transfer. The server searches an internal storage device, i.e., a database, based on the received facility name data. A database language such as SQL query is used for this. In the database, the benefit information related to each facility name is stored, and the server immediately obtains this.

[0281] Furthermore, the server also accesses an external data source to obtain the latest benefit information. As a result, the user can always obtain the latest advantageous information. The acquired information is efficiently systematized within the server. The server formats it into an appropriate format and sends it to the user's terminal.

[0282] The terminal displays the benefit information sent from the server on a display device. The information is neatly organized for easy viewing. For example, coupon information is displayed in a list, so the user can easily select the optimal one. The selected privilege also provides a detailed usage guide to enable its use at the facility.

[0283] As a specific example, there is a "20% discount coupon" that can be used when the user visits a restaurant. The user can get a discount on the meal cost by presenting this coupon.

[0284] As an example of this prompt sentence, there is "Based on the specified facility name, obtain the latest benefit information and provide available coupons". In this way, the user can easily and efficiently utilize the privileges.

[0285] The flow of the specific process in Example 1 will be described using FIG. 11.

[0286] Step 1: Input of the facility name by the operation terminal

[0287] The user enters the facility name using an application on the operating terminal. In this step, the user interface provides a text field for entering the facility name, and the user enters a specific facility name such as "Restaurant C". This generates text data of the entered facility name. The output is this text data of the facility name.

[0288] Step 2: Sending data from the operating terminal to the server

[0289] The terminal converts the facility name data entered by the user into a packet and sends it to the server using the HTTPS protocol. Here, procedures are performed to ensure the secure and reliable transfer of the input facility name to the server. The output of this step is the facility name data packet received by the server.

[0290] Step 3: Server-based data analysis and database search

[0291] The server analyzes the received facility name data. Specifically, it deforms the facility names to generate SQL queries and searches the database in its internal storage. As a result of the search, facility-related benefit information is extracted. The input is facility name data, and the output is a list of the extracted benefit information.

[0292] Step 4: Server searches for external data sources

[0293] If necessary, the server also accesses external data sources to supplement benefit information. It utilizes APIs to query external databases and retrieve the latest benefits and coupon information. Inputs are facility name data and search results, while output is integrated benefit information.

[0294] Step 5: Server organizes and prepares information for transmission.

[0295] The server systematizes the integrated benefits information and arranges it in a format that is easily understandable to the user. It organizes the information in formats such as JSON and converts it back into packets. The input is the integrated benefits information, and the output is the packetized information to be sent to the user's terminal.

[0296] Step 6: Receiving and displaying benefit information via the operating terminal.

[0297] The terminal receives packets sent from the server and decodes them. The application's UI organizes the information so that it can be displayed to the user, specifically presenting the benefits information as a list view. The input is the packets received from the server, and the output is the benefits information displayed on the terminal's screen.

[0298] Step 7: User selects and uses the benefits.

[0299] The user selects a benefit from the benefits information displayed on the terminal. The selected information is displayed along with a detailed usage guide, and the user uses this information to utilize the benefit at the store. The input is the benefit information selected by the user, and the output is the specific details of how to use the benefit provided to the user.

[0300] Step 8: Sending benefit usage information to the server

[0301] The terminal then sends information about the rewards used by the user back to the server. This information is recorded in the database as usage history and used for future statistical analysis and optimization of rewards. The input is information about the rewards used, and the output is the reward usage history recorded on the server.

[0302] (Application Example 1)

[0303] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart glasses 214 will be referred to as the "terminal."

[0304] There is a demand for providing a system that effectively presents privilege information to users and enables users to easily enjoy the privileges. However, in existing systems, there are problems such as the acquisition and management of privileges being complicated, and users being unable to automatically receive nearby privilege information when they move to a specific location. Furthermore, the tracking and management of privilege utilization are not well-developed, hindering the effective use of reward information. It is necessary to solve such problems.

[0305] The specific processing by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[0306] In this invention, the server includes means for collecting facility name data input by the user's terminal device, means for searching information resources and external information sources based on the facility name data and obtaining relevant reward information, means for organizing the obtained reward information and presenting it to the user's visual display device, and means for obtaining the user's current position data, dynamically collecting and notifying reward information regarding nearby facilities. Thereby, it becomes possible for users to easily acquire privilege information and easily utilize and manage it.

[0307] The "terminal device" is an electronic device for a user to input, receive, and display information, and refers to devices such as smartphones and smart glasses.

[0308] The "facility name data" is name information input to identify a specific facility that a user wishes to visit.

[0309] The "information resource" refers to an internal database that accumulates reward information related to facilities.

[0310] The "external information source" refers to an external data provider used to obtain reward information from sources other than information resources.

[0311] The "reward information" is information related to coupons and campaigns that users can enjoy as privileges.

[0312] A "visual display device" is a device used to display acquired information to the user, and refers to the screens of smartphones and smart glasses.

[0313] "Location data" refers to geographical information used to identify a user's current location.

[0314] "Dynamic" refers to characteristics that change in real time or periodically in response to specific conditions.

[0315] "To notify" refers to the act of communicating information to a user in the form of an alert or other means.

[0316] The implementation of this invention requires a user terminal device, a server system, and information resources. First, the user uses the terminal device to input the name of the facility they wish to visit. This terminal device is preferably a smartphone or smart glasses.

[0317] The terminal sends the entered facility name data to the server. Upon receiving the data, the server searches information resources and external sources to obtain reward information related to the facility. The obtained reward information is organized in an appropriate format and presented on the user's visual display device, such as a smartphone or smart glasses.

[0318] Furthermore, the server utilizes the terminal device's location information to dynamically collect reward information about nearby facilities and notify the user. In this process, the server uses cloud services such as Amazon Web Services (AWS) RDS and Lambda to perform data retrieval and processing.

[0319] As a concrete example, when a user arrives at a large commercial facility, they will automatically receive notifications about discount coupons and promotional information offered by nearby stores. This allows users to instantly check and utilize benefits offered by facilities they might visit.

[0320] Examples of prompts for a generative AI model:

[0321] "Please describe the features of the in-store rewards pre-announcement application. Specifically, explain how users are notified of rewards when they approach a particular store, and how they can use them."

[0322] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[0323] Step 1:

[0324] The user enters the name of the facility they wish to visit using a terminal device. The entered facility name data is converted into a format that can be sent to the server via the device's interface. In this step, the input is the user's manual entry of the facility name, and the output is the data sent from the terminal.

[0325] Step 2:

[0326] The server analyzes the received facility name data and searches for relevant reward information using the database and external sources. The input for this step is facility name data sent from the terminal, and the output is reward information obtained from the database and external sources. Relevant information is extracted from unstructured data using database queries and API requests.

[0327] Step 3:

[0328] The server formats the acquired reward information and organizes it for transmission to the user's visual display device. The input for this step is the unorganized reward information acquired by the server, and the output is well-formed data that can be visually displayed on the user interface. The process involves converting the database query results into a user-friendly format to provide a user-friendly UI.

[0329] Step 4:

[0330] The server periodically checks the user's location and, if the user is in a specific area, dynamically collects reward information for nearby facilities in that area. The input for this step is location data received in real time, and the output is location-specific reward information. Conditional filtering based on location information is performed to enable dynamic information collection.

[0331] Step 5:

[0332] The server notifies the user's terminal of dynamically collected reward information. The input for this step is location-dependent reward information collected in the previous step, and the output is an alert or notification message to the user's terminal. This process is carried out using a notification protocol to ensure that the information is pushed to the terminal in an appropriate format.

[0333] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[0334] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. The device then sends the entered store name data to the server.

[0335] The server uses the received store name data to search the database and retrieve relevant promotional information. This promotional information includes details about coupons and campaigns, which will be used to customize the service in the next step.

[0336] This system also incorporates an emotion engine, which has the ability to recognize the user's emotional state. The terminal evaluates the user's emotions in real time using data from the user's voice tone, facial expressions, or biosensors. The server receives this emotion data and selects and customizes the reward information to present based on the user's current emotional state.

[0337] For example, if the system determines that a user is feeling stressed, the server can prioritize displaying relaxation-related benefits. This kind of emotion-based customization improves the user experience.

[0338] The server sends reward information tailored to the user's emotional state to the user's device, which then displays this information on its interface. The user can select their desired reward from the displayed options and confirm how to use it. Information on used coupons is managed on the server and recorded in a database.

[0339] Furthermore, the emotion engine can record the user's emotional history and use this information to present future rewards. This history helps in inferring the user's preferences and tendencies.

[0340] As described above, the present invention is a system that enables the implementation of more personalized services by reflecting the user's emotional state and providing optimal reward information.

[0341] The following describes the processing flow.

[0342] Step 1:

[0343] The user enters the name of the store they wish to visit into an input field within the application on their smartphone. The entered store name data is stored on the device for use in the next step.

[0344] Step 2:

[0345] The terminal sends the store name data entered by the user to the server. This transmission is performed via a secure communication protocol to ensure data security.

[0346] Step 3:

[0347] The server uses the received store name data to search its internal database and retrieve relevant promotional information. In addition, it may access external information sources as needed to obtain new promotional information.

[0348] Step 4:

[0349] The device uses its built-in emotion engine to analyze the user's facial expressions and voice, and evaluates their emotional state in real time. The evaluation results are sent from the device to the server.

[0350] Step 5:

[0351] The server customizes the acquired reward information based on the information from the emotion engine. It selects the appropriate reward for the user's emotional state and prepares to present it to the user.

[0352] Step 6:

[0353] The server sends customized reward information to the device. This information includes a list of recommended rewards and coupons based on the user's emotional state.

[0354] Step 7:

[0355] The terminal displays the reward information received from the server on the user interface. Users are presented with rewards that match their objectives, allowing them to visually confirm and select the appropriate reward.

[0356] Step 8:

[0357] The user selects the coupon they wish to use from the displayed reward information, and this selection is confirmed. The device then sends the selection information to the server to reflect the user's choice.

[0358] Step 9:

[0359] The server receives the user's coupon selection information and confirms their intention to use it. Based on this information, it records the coupon usage history in a database and manages the benefits.

[0360] Step 10:

[0361] The terminal displays to the user specific instructions on how to use the coupon. It provides detailed information necessary for the user to use the coupon at the store.

[0362] (Example 2)

[0363] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".

[0364] Conventional reward information systems provide only uniform information without considering the emotional state of the user, making it difficult to provide reward information that is optimal for each individual user. This resulted in challenges in improving the user experience and satisfaction.

[0365] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[0366] In this invention, the server includes means for collecting store name data entered by the user's input device, means for evaluating emotional states such as voice and facial expressions and optimizing reward information based on the evaluation results, and means for providing the optimized reward information to the user's display device. This enables the provision of reward information tailored to the individual user's emotional state, resulting in a more personalized user experience.

[0367] An "input device" refers to hardware or software used by users to input information into a system.

[0368] "Store name data" refers to information that includes the name of the store that the user wishes to visit.

[0369] "Benefit information" refers to valuable information provided to users, such as coupons and campaign information.

[0370] A "display device" refers to a device such as a screen or monitor that provides information to users visually.

[0371] "Emotional state" refers to the psychological or emotional state estimated based on the user's voice, facial expressions, and biosensor data.

[0372] "Optimization" refers to the process of adjusting information according to the user's emotional state to personalize it.

[0373] A "coupon" refers to a digital or paper certificate used by a user to receive discounts or benefits available for specific products or services.

[0374] A "database" refers to an information management system used to efficiently manage and search large amounts of information.

[0375] The system according to the present invention provides personalized services by allowing users to input store names and provide special offer information. Specifically, users operate a terminal and input the desired store name into the application screen. At this stage, the store name data entered by the user is collected by the terminal and transmitted to the server.

[0376] The server uses the received store name data to perform a database search and retrieve relevant promotional information. SQL queries are used for the database search. The retrieved promotional information, including coupons and campaign details, is prepared to be provided to users.

[0377] In this invention, an emotion engine is further incorporated to acquire feedback information on the user's emotional state and optimize reward information. The terminal evaluates the user's emotions in real time using voice input and camera data. TensorFlow, a machine learning library, is used for this processing. As a result, the terminal analyzes the user's emotional state and sends the data to the server.

[0378] Based on this emotional data, the server uses an optimization algorithm to customize the reward information. For example, if it determines that the user is feeling stressed, it can prioritize selecting reward information related to relaxation. A generative AI model is used in this process, and the prompt message output will be something like, "Provide the most suitable reward information when the user is seeking relaxation."

[0379] Finally, the customized reward information is sent from the server to the device. The device displays this information to the user through an interface, allowing the user to select the rewards that interest them.

[0380] For example, if a user enters "I want to visit a cafe" into the application, and the emotion engine determines that the user's emotion is "excited," the server will display reward information that will boost their energy. In this way, personalized reward information based on emotions is provided to the user, resulting in a more satisfying service.

[0381] The flow of the specific processing in Example 2 will be explained using Figure 13.

[0382] Step 1:

[0383] The user enters the store name into the terminal. On an application screen with an input field, the user enters the desired store name, such as "cafe." The entered data is collected by the terminal and prepared for transmission to the server. This input data is converted to a digital format and sent to the server via the HTTPS protocol.

[0384] Step 2:

[0385] The server searches the database for the received store name data. It uses SQL queries to perform a database search for coupons and campaign information related to specific stores. This database is indexed with store information and special offers, allowing for efficient information retrieval. The server then processes the search results and prepares for the next step.

[0386] Step 3:

[0387] The device collects facial expression information obtained from voice input and the camera in order to evaluate the user's emotional state. This utilizes data obtained from the built-in microphone and camera. The device analyzes the data using machine learning libraries such as TensorFlow to determine the user's emotional state. The analysis results are sent to the server as digital data.

[0388] Step 4:

[0389] The server selects the most suitable reward information based on emotional data and store reward information. Upon receiving the emotional data, the server utilizes a generative AI model to optimize the information based on the prompt "Provide the most suitable reward information when the user is seeking relaxation." As a result, reward information is selected and customized for the user.

[0390] Step 5:

[0391] The server sends customized reward information to the device. A special protocol is used to format the information appropriately before it reaches the device. The device then displays this information visually on its user interface, prompting the user to take appropriate action. The reward information is also provided in a selectable format.

[0392] Step 6:

[0393] The user checks the reward information displayed on their device and selects the coupon they wish to use. The selected information is sent back to the server, which verifies the selection and records it in its database. This process manages which coupons were used and when, which is then used to inform future reward offerings.

[0394] (Application Example 2)

[0395] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart glasses 214 will be referred to as the "terminal."

[0396] Modern consumers are exposed to a vast amount of information daily, making it time-consuming and laborious to find the right offers and promotions. In particular, there is a growing demand for personalized offers tailored to individual consumers' emotional states and circumstances, but there is a lack of means to meet this demand. This invention aims to improve the consumer experience and support store sales promotion by providing optimal offers based on consumer emotions.

[0397] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.

[0398] In this invention, the server includes means for collecting commercial facility name data entered by the user's terminal device, means for searching information management devices and external information sources based on the commercial facility name data and obtaining relevant benefit content, and means for analyzing the user's emotional state, customizing the benefit content, and presenting it. This makes it possible to provide benefit content that is appropriate to the user's emotions.

[0399] "User's terminal device" refers to a device used by a user to input or receive information, and specifically includes portable electronic devices such as smartphones and tablets.

[0400] "Commercial facility name data" refers to information about the names of stores and facilities that users are considering visiting, and is used as a search key when the server retrieves special offer information.

[0401] An "information management device" refers to an electronic system used to collect and organize relevant information from databases and external information sources, and this is how reward information is obtained.

[0402] "External information sources" refer to information websites and databases accessible via the internet or other networks, and are used as data sources for obtaining special offer information.

[0403] "Benefits" refers to information about coupons, promotions, and campaigns, and includes various advantages and discounts that users can receive.

[0404] A "visual terminal" refers to a device that has a display for presenting information to the user, and this includes smartphone and tablet screens.

[0405] "Emotional state" refers to the user's current psychological or emotional condition and is evaluated based on voice tone, facial expression data, and data from biosensors.

[0406] A "voucher" refers to a coupon or voucher used to receive a discount or benefit on a specific product or service.

[0407] To implement this invention, a system is required in which a user's terminal device and a server work together to provide special offers based on commercial facility name data. In this system, the user's terminal device transmits the entered commercial facility name data to the server. The server uses an information management device to search databases and external information sources to obtain relevant special offers. These special offers include coupons and campaign information.

[0408] The server further analyzes the user's emotional state in real time using data from the user's terminal device. The emotional analysis is based on data collected through the terminal device's camera and microphone. The software used includes libraries for emotion recognition and for sending HTTP requests.

[0409] Based on the results of the sentiment analysis, the server customizes the rewards offered and displays them on the user's visual device. This allows users to receive rewards that match their mood. For example, if a user is feeling stressed, relaxation-related rewards will be prioritized.

[0410] As a concrete example, imagine a scenario where a user enters the name of a shopping mall into an app at a cafe. If the system determines that the user's emotional state is "relaxed," they are presented with a "30% off drinks" coupon usable at the cafe. This proposal would allow users to enjoy a more comfortable experience.

[0411] An example of a prompt in a generative AI model is: "Please enter the name of the store you plan to visit. The app will then analyze your emotional state and suggest the most suitable offers. If you are feeling stressed, you may receive offers related to relaxation."

[0412] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[0413] Step 1:

[0414] The terminal receives the name of the commercial facility from the user as input. The entered commercial facility name data is waiting to be sent to the server.

[0415] Step 2:

[0416] The terminal sends commercial facility name data to the server. The server uses the received data as input and retrieves relevant benefit details by searching databases and external information sources via an information management device. The data processing here includes searching for benefit information using the commercial facility name as a key and filtering and retrieving relevant information.

[0417] Step 3:

[0418] The device uses its camera and microphone to acquire data about the user's emotional state. This biometric data serves as input. The server processes the input data using emotion analysis software to evaluate the user's emotional state. The data calculations involve classifying emotions based on voice tone and facial expressions.

[0419] Step 4:

[0420] The server customizes the acquired reward content based on the emotional state evaluation results. The input is the emotional evaluation results and the reward content, and the output is customized reward content suitable for the user. In terms of data processing, operations are performed to prioritize the extraction and editing of information from the reward content that is appropriate for the emotional state.

[0421] Step 5:

[0422] The server sends the customized reward details to the device. The device displays the received reward details on the user's visual terminal. At this stage, the user can review the presented reward details and select the desired reward. The final output is the customized reward details displayed visually.

[0423] The specific processing unit 290 transmits the result of the specific processing to the smart glasses 214. In the smart glasses 214, the control unit 46A causes the speaker 240 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.

[0424] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[0425] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the smart glasses 214.

[0426] [Third Embodiment]

[0427] Figure 5 shows an example of the configuration of the data processing system 310 according to the third embodiment.

[0428] As shown in Figure 5, the data processing system 310 includes a data processing device 12 and a headset terminal 314. An example of the data processing device 12 is a server.

[0429] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0430] The headset terminal 314 includes a computer 36, a microphone 238, a speaker 240, a camera 42, a communication interface 44, and a display 343. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, camera 42, and display 343 are also connected to the bus 52.

[0431] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.

[0432] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).

[0433] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.

[0434] Figure 6 shows an example of the main functions of the data processing device 12 and the headset terminal 314. As shown in Figure 6, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.

[0435] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.

[0436] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[0437] In the headset terminal 314, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[0438] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the headset terminal 314 will be referred to as the "terminal".

[0439] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. Next, the device sends this store name data to the server.

[0440] The server analyzes the received store name and searches its internal database. The database already contains information about special offers associated with the store name, and the server quickly retrieves the relevant data. It also accesses external information sources as needed to collect the latest special offer information.

[0441] The server retrieves the reward information, which is then organized into coupons and campaign information, and systematized based on usage conditions, expiration dates, and availability. Next, the server sends this information to the user's device, which then displays the received information on its user interface.

[0442] Users select the coupon they want to use from the displayed offer information and use it at the store according to the detailed guide displayed on the screen. For example, when dining at a restaurant, a user can select and present a coupon for a "10% discount" or a "free dessert."

[0443] The selected coupon information is sent back to the server from the terminal, and the coupon usage record is registered in the database. This allows the usage status of benefits to be tracked and properly managed throughout the entire system.

[0444] This system eliminates the need for app installation and cumbersome coupon management, providing users with an easy way to enjoy benefits. Specifically, it enables users to easily obtain and utilize the most suitable benefit information each time they shop at multiple stores offering different benefits.

[0445] The following describes the processing flow.

[0446] Step 1:

[0447] The user enters the name of the store they wish to visit using an input field on the terminal's interface. The store name data is then retrieved within the terminal based on the user's actions.

[0448] Step 2:

[0449] The terminal sends the store name data entered by the user to the server. During this process, the data is converted to the required format and sent to the server using a communication protocol.

[0450] Step 3:

[0451] The server searches its internal database based on the received store name data and retrieves relevant promotional information. Based on the search results, the server also accesses external information sources to retrieve the latest information if necessary.

[0452] Step 4:

[0453] The server receives reward information from databases and external sources, organizes and analyzes it, evaluates the terms of use, expiration date, and availability of each reward, and selects the information that should be presented to the user.

[0454] Step 5:

[0455] The server sends the organized reward information to the device. The information sent includes available coupons and promotions.

[0456] Step 6:

[0457] The terminal analyzes the reward information sent from the server and displays it in a visually easy-to-understand format on the user interface. The rewards are presented in a way that allows users to easily understand and select them.

[0458] Step 7:

[0459] The user selects the desired benefit from the displayed benefits. Upon selection, the device retrieves the selected coupon information.

[0460] Step 8:

[0461] The terminal sends the user's selection to the server. The server receives the coupon usage intention and updates the usage status in the database.

[0462] Step 9:

[0463] After receiving confirmation of coupon usage from the server, the device displays specific instructions on how to use the coupon to the user. This may include information such as a code or QR code.

[0464] Step 10:

[0465] Users can use coupon information displayed on their device to receive discounts and benefits at stores. They are required to take action, such as showing the information to store staff.

[0466] (Example 1)

[0467] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0468] In modern society, it is crucial for users to easily obtain and utilize information about the benefits associated with a particular facility when visiting it. However, conventional systems have made searching for and organizing information, as well as obtaining benefits, cumbersome for users. Therefore, there is a need for a system that allows users to easily and quickly obtain information about the benefits of a facility and utilize the most suitable benefits.

[0469] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[0470] In this invention, the server includes means for acquiring facility name data entered by the user's operating terminal, means for searching internal storage and external data sources based on the facility name data to acquire relevant benefit information, and means for systematizing the acquired benefit information and displaying it on the user's display device. This makes it possible for the user to efficiently acquire the latest benefit information regarding individual facilities and easily take advantage of the most suitable benefits.

[0471] A "user" refers to a person who uses the system to obtain information and take advantage of benefits.

[0472] An "operating terminal" refers to an electronic device used by a user to input or display information.

[0473] "Facility name data" refers to information that identifies a specific facility, entered by the user via a terminal.

[0474] A "server" refers to a computing device that processes information based on user input and provides useful information.

[0475] "Internal storage" refers to a database located within a server, used to store vast amounts of data.

[0476] An "external data source" refers to an external information provision system that a server accesses to obtain the latest information.

[0477] "Benefit information" specifically refers to special offers and coupons that are beneficial to the user.

[0478] A "display device" refers to a screen or display device that a user uses to visually confirm information.

[0479] "Benefits" refer to discounts and services that users can use at the facility.

[0480] This invention aims to enable users to efficiently obtain information about benefits related to specific facilities and take advantage of those benefits using an operating terminal. Its specific form is described below.

[0481] The user first uses an operating device such as a smartphone or tablet. The application installed on the operating device provides an interface for the user to enter the name of a facility they are interested in. Through this interface, the user enters the name of the facility they wish to visit, for example, "Supermarket B".

[0482] When the terminal receives user input, it packets the data and sends it to the server. The HTTPS protocol is used for secure data transfer. The server searches its internal storage, i.e., the database, based on the received facility name data. Database languages ​​such as SQL queries are used for this. The database stores merit information associated with each facility name, which the server retrieves immediately.

[0483] Furthermore, the server accesses external data sources to obtain the latest advantageous information. This ensures that users always have access to the most up-to-date and beneficial information. The acquired information is efficiently organized within the server. The server then formats it appropriately and sends it to the user's terminal.

[0484] The terminal displays benefit information sent from the server on its display device. The information is organized in an easy-to-understand manner; for example, coupon information is displayed in a list, allowing users to easily select the most suitable option. Detailed usage guides are also provided to enable the use of the selected benefit at the facility.

[0485] A concrete example is a "20% discount coupon" that users can use when visiting a restaurant. By presenting this coupon, users can receive a discount on their meal.

[0486] An example of this prompt message is, "Based on the specified facility name, please retrieve the latest benefits information and provide available coupons." In this way, users can easily and efficiently utilize the benefits.

[0487] The flow of the specific processing in Example 1 will be explained using Figure 11.

[0488] Step 1: Enter the facility name using the operating terminal.

[0489] The user enters the facility name using an application on the operating terminal. In this step, the user interface provides a text field for entering the facility name, and the user enters a specific facility name such as "Restaurant C". This generates text data of the entered facility name. The output is this text data of the facility name.

[0490] Step 2: Sending data from the operating terminal to the server

[0491] The terminal converts the facility name data entered by the user into a packet and sends it to the server using the HTTPS protocol. Here, procedures are performed to ensure the secure and reliable transfer of the input facility name to the server. The output of this step is the facility name data packet received by the server.

[0492] Step 3: Server-based data analysis and database search

[0493] The server analyzes the received facility name data. Specifically, it deforms the facility names to generate SQL queries and searches the database in its internal storage. As a result of the search, facility-related benefit information is extracted. The input is facility name data, and the output is a list of the extracted benefit information.

[0494] Step 4: Server searches for external data sources

[0495] If necessary, the server also accesses external data sources to supplement benefit information. It utilizes APIs to query external databases and retrieve the latest benefits and coupon information. Inputs are facility name data and search results, while output is integrated benefit information.

[0496] Step 5: Server organizes and prepares information for transmission.

[0497] The server systematizes the integrated benefits information and arranges it in a format that is easily understandable to the user. It organizes the information in formats such as JSON and converts it back into packets. The input is the integrated benefits information, and the output is the packetized information to be sent to the user's terminal.

[0498] Step 6: Receiving and displaying benefit information via the operating terminal.

[0499] The terminal receives packets sent from the server and decodes them. The application's UI organizes the information so that it can be displayed to the user, specifically presenting the benefits information as a list view. The input is the packets received from the server, and the output is the benefits information displayed on the terminal's screen.

[0500] Step 7: User selects and uses the benefits.

[0501] The user selects a benefit from the benefits information displayed on the terminal. The selected information is displayed along with a detailed usage guide, and the user uses this information to utilize the benefit at the store. The input is the benefit information selected by the user, and the output is the specific details of how to use the benefit provided to the user.

[0502] Step 8: Sending benefit usage information to the server

[0503] The terminal then sends information about the rewards used by the user back to the server. This information is recorded in the database as usage history and used for future statistical analysis and optimization of rewards. The input is information about the rewards used, and the output is the reward usage history recorded on the server.

[0504] (Application Example 1)

[0505] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0506] There is a need to provide a system that effectively presents reward information to users and allows them to easily enjoy those rewards. However, existing systems have problems such as cumbersome reward acquisition and management, and the inability to automatically receive nearby reward information when users move to a specific location. Furthermore, tracking and management of reward usage are not properly established, hindering the effective use of reward information. It is necessary to solve these problems.

[0507] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[0508] In this invention, the server includes means for collecting facility name data entered by the user's terminal device, means for searching for information resources and external information sources based on the facility name data and obtaining relevant reward information, means for organizing the obtained reward information and presenting it on the user's visual display device, and means for obtaining the user's current location data, dynamically collecting reward information about nearby facilities, and notifying the user. This makes it possible for the user to easily obtain reward information and to easily use and manage it.

[0509] A "terminal device" is an electronic device used by users to input, receive, and display information, and refers to devices such as smartphones and smart glasses.

[0510] "Facility name data" refers to the name information entered by the user to identify a specific facility they wish to visit.

[0511] "Information resources" refers to an internal database that stores reward information related to the facility.

[0512] "External information sources" refer to external data providers used to obtain reward information from sources other than information resources.

[0513] "Reward information" refers to information related to coupons and campaigns that users can enjoy as benefits.

[0514] A "visual display device" is a device used to display acquired information to the user, and refers to the screens of smartphones and smart glasses.

[0515] "Location data" refers to geographical information used to identify a user's current location.

[0516] "Dynamic" refers to characteristics that change in real time or periodically in response to specific conditions.

[0517] "To notify" refers to the act of communicating information to a user in the form of an alert or other means.

[0518] The implementation of this invention requires a user terminal device, a server system, and information resources. First, the user uses the terminal device to input the name of the facility they wish to visit. This terminal device is preferably a smartphone or smart glasses.

[0519] The terminal sends the entered facility name data to the server. Upon receiving the data, the server searches information resources and external sources to obtain reward information related to the facility. The obtained reward information is organized in an appropriate format and presented on the user's visual display device, such as a smartphone or smart glasses.

[0520] Furthermore, the server utilizes the terminal device's location information to dynamically collect reward information about nearby facilities and notify the user. In this process, the server uses cloud services such as Amazon Web Services (AWS) RDS and Lambda to perform data retrieval and processing.

[0521] As a concrete example, when a user arrives at a large commercial facility, they will automatically receive notifications about discount coupons and promotional information offered by nearby stores. This allows users to instantly check and utilize benefits offered by facilities they might visit.

[0522] Examples of prompts for a generative AI model:

[0523] "Please describe the features of the in-store rewards pre-announcement application. Specifically, explain how users are notified of rewards when they approach a particular store, and how they can use them."

[0524] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[0525] Step 1:

[0526] The user enters the name of the facility they wish to visit using a terminal device. The entered facility name data is converted into a format that can be sent to the server via the device's interface. In this step, the input is the user's manual entry of the facility name, and the output is the data sent from the terminal.

[0527] Step 2:

[0528] The server analyzes the received facility name data and searches for relevant reward information using the database and external sources. The input for this step is facility name data sent from the terminal, and the output is reward information obtained from the database and external sources. Relevant information is extracted from unstructured data using database queries and API requests.

[0529] Step 3:

[0530] The server formats the acquired reward information and organizes it for transmission to the user's visual display device. The input for this step is the unorganized reward information acquired by the server, and the output is well-formed data that can be visually displayed on the user interface. The process involves converting the database query results into a user-friendly format to provide a user-friendly UI.

[0531] Step 4:

[0532] The server periodically checks the user's location and, if the user is in a specific area, dynamically collects reward information for nearby facilities in that area. The input for this step is location data received in real time, and the output is location-specific reward information. Conditional filtering based on location information is performed to enable dynamic information collection.

[0533] Step 5:

[0534] The server notifies the user's terminal of dynamically collected reward information. The input for this step is location-dependent reward information collected in the previous step, and the output is an alert or notification message to the user's terminal. This process is carried out using a notification protocol to ensure that the information is pushed to the terminal in an appropriate format.

[0535] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[0536] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. The device then sends the entered store name data to the server.

[0537] The server uses the received store name data to search the database and retrieve relevant promotional information. This promotional information includes details about coupons and campaigns, which will be used to customize the service in the next step.

[0538] This system also incorporates an emotion engine, which has the ability to recognize the user's emotional state. The terminal evaluates the user's emotions in real time using data from the user's voice tone, facial expressions, or biosensors. The server receives this emotion data and selects and customizes the reward information to present based on the user's current emotional state.

[0539] For example, if the system determines that a user is feeling stressed, the server can prioritize displaying relaxation-related benefits. This kind of emotion-based customization improves the user experience.

[0540] The server sends reward information tailored to the user's emotional state to the user's device, which then displays this information on its interface. The user can select their desired reward from the displayed options and confirm how to use it. Information on used coupons is managed on the server and recorded in a database.

[0541] Furthermore, the emotion engine can record the user's emotional history and use this information to present future rewards. This history helps in inferring the user's preferences and tendencies.

[0542] As described above, the present invention is a system that enables the implementation of more personalized services by reflecting the user's emotional state and providing optimal reward information.

[0543] The following describes the processing flow.

[0544] Step 1:

[0545] The user enters the name of the store they wish to visit into an input field within the application on their smartphone. The entered store name data is stored on the device for use in the next step.

[0546] Step 2:

[0547] The terminal sends the store name data entered by the user to the server. This transmission is performed via a secure communication protocol to ensure data security.

[0548] Step 3:

[0549] The server uses the received store name data to search its internal database and retrieve relevant promotional information. In addition, it may access external information sources as needed to obtain new promotional information.

[0550] Step 4:

[0551] The device uses its built-in emotion engine to analyze the user's facial expressions and voice, and evaluates their emotional state in real time. The evaluation results are sent from the device to the server.

[0552] Step 5:

[0553] The server customizes the acquired reward information based on the information from the emotion engine. It selects the appropriate reward for the user's emotional state and prepares to present it to the user.

[0554] Step 6:

[0555] The server sends customized reward information to the device. This information includes a list of recommended rewards and coupons based on the user's emotional state.

[0556] Step 7:

[0557] The terminal displays the reward information received from the server on the user interface. Users are presented with rewards that match their objectives, allowing them to visually confirm and select the appropriate reward.

[0558] Step 8:

[0559] The user selects the coupon they wish to use from the displayed reward information, and this selection is confirmed. The device then sends the selection information to the server to reflect the user's choice.

[0560] Step 9:

[0561] The server receives the user's coupon selection information and confirms their intention to use it. Based on this information, it records the coupon usage history in a database and manages the benefits.

[0562] Step 10:

[0563] The terminal displays to the user specific instructions on how to use the coupon. It provides detailed information necessary for the user to use the coupon at the store.

[0564] (Example 2)

[0565] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0566] Conventional reward information systems provide only uniform information without considering the emotional state of the user, making it difficult to provide reward information that is optimal for each individual user. This resulted in challenges in improving the user experience and satisfaction.

[0567] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[0568] In this invention, the server includes means for collecting store name data entered by the user's input device, means for evaluating emotional states such as voice and facial expressions and optimizing reward information based on the evaluation results, and means for providing the optimized reward information to the user's display device. This enables the provision of reward information tailored to the individual user's emotional state, resulting in a more personalized user experience.

[0569] An "input device" refers to hardware or software used by users to input information into a system.

[0570] "Store name data" refers to information that includes the name of the store that the user wishes to visit.

[0571] "Benefit information" refers to valuable information provided to users, such as coupons and campaign information.

[0572] A "display device" refers to a device such as a screen or monitor that provides information to users visually.

[0573] "Emotional state" refers to the psychological or emotional state estimated based on the user's voice, facial expressions, and biosensor data.

[0574] "Optimization" refers to the process of adjusting information according to the user's emotional state to personalize it.

[0575] A "coupon" refers to a digital or paper certificate used by a user to receive discounts or benefits available for specific products or services.

[0576] A "database" refers to an information management system used to efficiently manage and search large amounts of information.

[0577] The system according to the present invention provides personalized services by allowing users to input store names and provide special offer information. Specifically, users operate a terminal and input the desired store name into the application screen. At this stage, the store name data entered by the user is collected by the terminal and transmitted to the server.

[0578] The server uses the received store name data to perform a database search and retrieve relevant promotional information. SQL queries are used for the database search. The retrieved promotional information, including coupons and campaign details, is prepared to be provided to users.

[0579] In this invention, an emotion engine is further incorporated to acquire feedback information on the user's emotional state and optimize reward information. The terminal evaluates the user's emotions in real time using voice input and camera data. TensorFlow, a machine learning library, is used for this processing. As a result, the terminal analyzes the user's emotional state and sends the data to the server.

[0580] Based on this emotional data, the server uses an optimization algorithm to customize the reward information. For example, if it determines that the user is feeling stressed, it can prioritize selecting reward information related to relaxation. A generative AI model is used in this process, and the prompt message output will be something like, "Provide the most suitable reward information when the user is seeking relaxation."

[0581] Finally, the customized reward information is sent from the server to the device. The device displays this information to the user through an interface, allowing the user to select the rewards that interest them.

[0582] For example, if a user enters "I want to visit a cafe" into the application, and the emotion engine determines that the user's emotion is "excited," the server will display reward information that will boost their energy. In this way, personalized reward information based on emotions is provided to the user, resulting in a more satisfying service.

[0583] The flow of the specific processing in Example 2 will be explained using Figure 13.

[0584] Step 1:

[0585] The user enters the store name into the terminal. On an application screen with an input field, the user enters the desired store name, such as "cafe." The entered data is collected by the terminal and prepared for transmission to the server. This input data is converted to a digital format and sent to the server via the HTTPS protocol.

[0586] Step 2:

[0587] The server searches the database for the received store name data. It uses SQL queries to perform a database search for coupons and campaign information related to specific stores. This database is indexed with store information and special offers, allowing for efficient information retrieval. The server then processes the search results and prepares for the next step.

[0588] Step 3:

[0589] The device collects facial expression information obtained from voice input and the camera in order to evaluate the user's emotional state. This utilizes data obtained from the built-in microphone and camera. The device analyzes the data using machine learning libraries such as TensorFlow to determine the user's emotional state. The analysis results are sent to the server as digital data.

[0590] Step 4:

[0591] The server selects the most suitable reward information based on emotional data and store reward information. Upon receiving the emotional data, the server utilizes a generative AI model to optimize the information based on the prompt "Provide the most suitable reward information when the user is seeking relaxation." As a result, reward information is selected and customized for the user.

[0592] Step 5:

[0593] The server sends customized reward information to the device. A special protocol is used to format the information appropriately before it reaches the device. The device then displays this information visually on its user interface, prompting the user to take appropriate action. The reward information is also provided in a selectable format.

[0594] Step 6:

[0595] The user checks the reward information displayed on their device and selects the coupon they wish to use. The selected information is sent back to the server, which verifies the selection and records it in its database. This process manages which coupons were used and when, which is then used to inform future reward offerings.

[0596] (Application Example 2)

[0597] Next, we will explain Application Example 2. In the following explanation, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0598] Modern consumers are exposed to a vast amount of information daily, making it time-consuming and laborious to find the right offers and promotions. In particular, there is a growing demand for personalized offers tailored to individual consumers' emotional states and circumstances, but there is a lack of means to meet this demand. This invention aims to improve the consumer experience and support store sales promotion by providing optimal offers based on consumer emotions.

[0599] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.

[0600] In this invention, the server includes means for collecting commercial facility name data entered by the user's terminal device, means for searching information management devices and external information sources based on the commercial facility name data and obtaining relevant benefit content, and means for analyzing the user's emotional state, customizing the benefit content, and presenting it. This makes it possible to provide benefit content that is appropriate to the user's emotions.

[0601] "User's terminal device" refers to a device used by a user to input or receive information, and specifically includes portable electronic devices such as smartphones and tablets.

[0602] "Commercial facility name data" refers to information about the names of stores and facilities that users are considering visiting, and is used as a search key when the server retrieves special offer information.

[0603] An "information management device" refers to an electronic system used to collect and organize relevant information from databases and external information sources, and this is how reward information is obtained.

[0604] "External information sources" refer to information websites and databases accessible via the internet or other networks, and are used as data sources for obtaining special offer information.

[0605] "Benefits" refers to information about coupons, promotions, and campaigns, and includes various advantages and discounts that users can receive.

[0606] A "visual terminal" refers to a device that has a display for presenting information to the user, and this includes smartphone and tablet screens.

[0607] "Emotional state" refers to the user's current psychological or emotional condition and is evaluated based on voice tone, facial expression data, and data from biosensors.

[0608] A "voucher" refers to a coupon or voucher used to receive a discount or benefit on a specific product or service.

[0609] To implement this invention, a system is required in which a user's terminal device and a server work together to provide special offers based on commercial facility name data. In this system, the user's terminal device transmits the entered commercial facility name data to the server. The server uses an information management device to search databases and external information sources to obtain relevant special offers. These special offers include coupons and campaign information.

[0610] The server further analyzes the user's emotional state in real time using data from the user's terminal device. The emotional analysis is based on data collected through the terminal device's camera and microphone. The software used includes libraries for emotion recognition and for sending HTTP requests.

[0611] Based on the results of the sentiment analysis, the server customizes the rewards offered and displays them on the user's visual device. This allows users to receive rewards that match their mood. For example, if a user is feeling stressed, relaxation-related rewards will be prioritized.

[0612] As a concrete example, imagine a scenario where a user enters the name of a shopping mall into an app at a cafe. If the system determines that the user's emotional state is "relaxed," they are presented with a "30% off drinks" coupon usable at the cafe. This proposal would allow users to enjoy a more comfortable experience.

[0613] An example of a prompt in a generative AI model is: "Please enter the name of the store you plan to visit. The app will then analyze your emotional state and suggest the most suitable offers. If you are feeling stressed, you may receive offers related to relaxation."

[0614] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[0615] Step 1:

[0616] The terminal receives the name of the commercial facility from the user as input. The entered commercial facility name data is waiting to be sent to the server.

[0617] Step 2:

[0618] The terminal sends commercial facility name data to the server. The server uses the received data as input and retrieves relevant benefit details by searching databases and external information sources via an information management device. The data processing here includes searching for benefit information using the commercial facility name as a key and filtering and retrieving relevant information.

[0619] Step 3:

[0620] The device uses its camera and microphone to acquire data about the user's emotional state. This biometric data serves as input. The server processes the input data using emotion analysis software to evaluate the user's emotional state. The data calculations involve classifying emotions based on voice tone and facial expressions.

[0621] Step 4:

[0622] The server customizes the acquired reward content based on the emotional state evaluation results. The input is the emotional evaluation results and the reward content, and the output is customized reward content suitable for the user. In terms of data processing, operations are performed to prioritize the extraction and editing of information from the reward content that is appropriate for the emotional state.

[0623] Step 5:

[0624] The server sends the customized reward details to the device. The device displays the received reward details on the user's visual terminal. At this stage, the user can review the presented reward details and select the desired reward. The final output is the customized reward details displayed visually.

[0625] The specific processing unit 290 transmits the result of the specific processing to the headset terminal 314. In the headset terminal 314, the control unit 46A causes the speaker 240 and display 343 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.

[0626] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[0627] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and specific processing may also be performed by the headset terminal 314.

[0628] [Fourth Embodiment]

[0629] Figure 7 shows an example of the configuration of the data processing system 410 according to the fourth embodiment.

[0630] As shown in Figure 7, the data processing system 410 includes a data processing device 12 and a robot 414. An example of the data processing device 12 is a server.

[0631] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0632] The robot 414 includes a computer 36, a microphone 238, a speaker 240, a camera 42, a communication interface 44, and a controlled object 443. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, camera 42, and controlled object 443 are also connected to the bus 52.

[0633] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.

[0634] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).

[0635] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.

[0636] The controlled object 443 includes a display device, LEDs in the eyes, and motors that drive the arms, hands, and feet. The posture and gestures of the robot 414 are controlled by controlling the motors of the arms, hands, and feet. Some of the robot 414's emotions can be expressed by controlling these motors. Furthermore, the robot 414's facial expressions can also be expressed by controlling the illumination state of the LEDs in its eyes.

[0637] Figure 8 shows an example of the main functions of the data processing device 12 and the robot 414. As shown in Figure 8, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.

[0638] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.

[0639] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[0640] In robot 414, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[0641] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[0642] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. Next, the device sends this store name data to the server.

[0643] The server analyzes the received store name and searches its internal database. The database already contains information about special offers associated with the store name, and the server quickly retrieves the relevant data. It also accesses external information sources as needed to collect the latest special offer information.

[0644] The server retrieves the reward information, which is then organized into coupons and campaign information, and systematized based on usage conditions, expiration dates, and availability. Next, the server sends this information to the user's device, which then displays the received information on its user interface.

[0645] Users select the coupon they want to use from the displayed offer information and use it at the store according to the detailed guide displayed on the screen. For example, when dining at a restaurant, a user can select and present a coupon for a "10% discount" or a "free dessert."

[0646] The selected coupon information is sent back to the server from the terminal, and the coupon usage record is registered in the database. This allows the usage status of benefits to be tracked and properly managed throughout the entire system.

[0647] This system eliminates the need for app installation and cumbersome coupon management, providing users with an easy way to enjoy benefits. Specifically, it enables users to easily obtain and utilize the most suitable benefit information each time they shop at multiple stores offering different benefits.

[0648] The following describes the processing flow.

[0649] Step 1:

[0650] The user enters the name of the store they wish to visit using an input field on the terminal's interface. The store name data is then retrieved within the terminal based on the user's actions.

[0651] Step 2:

[0652] The terminal sends the store name data entered by the user to the server. During this process, the data is converted to the required format and sent to the server using a communication protocol.

[0653] Step 3:

[0654] The server searches its internal database based on the received store name data and retrieves relevant promotional information. Based on the search results, the server also accesses external information sources to retrieve the latest information if necessary.

[0655] Step 4:

[0656] The server receives reward information from databases and external sources, organizes and analyzes it, evaluates the terms of use, expiration date, and availability of each reward, and selects the information that should be presented to the user.

[0657] Step 5:

[0658] The server sends the organized reward information to the device. The information sent includes available coupons and promotions.

[0659] Step 6:

[0660] The terminal analyzes the reward information sent from the server and displays it in a visually easy-to-understand format on the user interface. The rewards are presented in a way that allows users to easily understand and select them.

[0661] Step 7:

[0662] The user selects the desired benefit from the displayed benefits. Upon selection, the device retrieves the selected coupon information.

[0663] Step 8:

[0664] The terminal sends the user's selection to the server. The server receives the coupon usage intention and updates the usage status in the database.

[0665] Step 9:

[0666] After receiving confirmation of coupon usage from the server, the device displays specific instructions on how to use the coupon to the user. This may include information such as a code or QR code.

[0667] Step 10:

[0668] Users can use coupon information displayed on their device to receive discounts and benefits at stores. They are required to take action, such as showing the information to store staff.

[0669] (Example 1)

[0670] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[0671] In modern society, it is crucial for users to easily obtain and utilize information about the benefits associated with a particular facility when visiting it. However, conventional systems have made searching for and organizing information, as well as obtaining benefits, cumbersome for users. Therefore, there is a need for a system that allows users to easily and quickly obtain information about the benefits of a facility and utilize the most suitable benefits.

[0672] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[0673] In this invention, the server includes means for acquiring facility name data entered by the user's operating terminal, means for searching internal storage and external data sources based on the facility name data to acquire relevant benefit information, and means for systematizing the acquired benefit information and displaying it on the user's display device. This makes it possible for the user to efficiently acquire the latest benefit information regarding individual facilities and easily take advantage of the most suitable benefits.

[0674] A "user" refers to a person who uses the system to obtain information and take advantage of benefits.

[0675] An "operating terminal" refers to an electronic device used by a user to input or display information.

[0676] "Facility name data" refers to information that identifies a specific facility, entered by the user via a terminal.

[0677] A "server" refers to a computing device that processes information based on user input and provides useful information.

[0678] "Internal storage" refers to a database located within a server, used to store vast amounts of data.

[0679] An "external data source" refers to an external information provision system that a server accesses to obtain the latest information.

[0680] "Benefit information" specifically refers to special offers and coupons that are beneficial to the user.

[0681] A "display device" refers to a screen or display device that a user uses to visually confirm information.

[0682] "Benefits" refer to discounts and services that users can use at the facility.

[0683] This invention aims to enable users to efficiently obtain information about benefits related to specific facilities and take advantage of those benefits using an operating terminal. Its specific form is described below.

[0684] The user first uses an operating device such as a smartphone or tablet. The application installed on the operating device provides an interface for the user to enter the name of a facility they are interested in. Through this interface, the user enters the name of the facility they wish to visit, for example, "Supermarket B".

[0685] When the terminal receives user input, it packets the data and sends it to the server. The HTTPS protocol is used for secure data transfer. The server searches its internal storage, i.e., the database, based on the received facility name data. Database languages ​​such as SQL queries are used for this. The database stores merit information associated with each facility name, which the server retrieves immediately.

[0686] Furthermore, the server accesses external data sources to obtain the latest advantageous information. This ensures that users always have access to the most up-to-date and beneficial information. The acquired information is efficiently organized within the server. The server then formats it appropriately and sends it to the user's terminal.

[0687] The terminal displays benefit information sent from the server on its display device. The information is organized in an easy-to-understand manner; for example, coupon information is displayed in a list, allowing users to easily select the most suitable option. Detailed usage guides are also provided to enable the use of the selected benefit at the facility.

[0688] A concrete example is a "20% discount coupon" that users can use when visiting a restaurant. By presenting this coupon, users can receive a discount on their meal.

[0689] An example of this prompt message is, "Based on the specified facility name, please retrieve the latest benefits information and provide available coupons." In this way, users can easily and efficiently utilize the benefits.

[0690] The flow of the specific processing in Example 1 will be explained using Figure 11.

[0691] Step 1: Enter the facility name using the operating terminal.

[0692] The user enters the facility name using an application on the operating terminal. In this step, the user interface provides a text field for entering the facility name, and the user enters a specific facility name such as "Restaurant C". This generates text data of the entered facility name. The output is this text data of the facility name.

[0693] Step 2: Sending data from the operating terminal to the server

[0694] The terminal converts the facility name data entered by the user into a packet and sends it to the server using the HTTPS protocol. Here, procedures are performed to ensure the secure and reliable transfer of the input facility name to the server. The output of this step is the facility name data packet received by the server.

[0695] Step 3: Server-based data analysis and database search

[0696] The server analyzes the received facility name data. Specifically, it deforms the facility names to generate SQL queries and searches the database in its internal storage. As a result of the search, facility-related benefit information is extracted. The input is facility name data, and the output is a list of the extracted benefit information.

[0697] Step 4: Server searches for external data sources

[0698] If necessary, the server also accesses external data sources to supplement benefit information. It utilizes APIs to query external databases and retrieve the latest benefits and coupon information. Inputs are facility name data and search results, while output is integrated benefit information.

[0699] Step 5: Server organizes and prepares information for transmission.

[0700] The server systematizes the integrated benefits information and arranges it in a format that is easily understandable to the user. It organizes the information in formats such as JSON and converts it back into packets. The input is the integrated benefits information, and the output is the packetized information to be sent to the user's terminal.

[0701] Step 6: Receiving and displaying benefit information via the operating terminal.

[0702] The terminal receives packets sent from the server and decodes them. The application's UI organizes the information so that it can be displayed to the user, specifically presenting the benefits information as a list view. The input is the packets received from the server, and the output is the benefits information displayed on the terminal's screen.

[0703] Step 7: User selects and uses the benefits.

[0704] The user selects a benefit from the benefits information displayed on the terminal. The selected information is displayed along with a detailed usage guide, and the user uses this information to utilize the benefit at the store. The input is the benefit information selected by the user, and the output is the specific details of how to use the benefit provided to the user.

[0705] Step 8: Sending benefit usage information to the server

[0706] The terminal then sends information about the rewards used by the user back to the server. This information is recorded in the database as usage history and used for future statistical analysis and optimization of rewards. The input is information about the rewards used, and the output is the reward usage history recorded on the server.

[0707] (Application Example 1)

[0708] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[0709] There is a need to provide a system that effectively presents reward information to users and allows them to easily enjoy those rewards. However, existing systems have problems such as cumbersome reward acquisition and management, and the inability to automatically receive nearby reward information when users move to a specific location. Furthermore, tracking and management of reward usage are not properly established, hindering the effective use of reward information. It is necessary to solve these problems.

[0710] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[0711] In this invention, the server includes means for collecting facility name data entered by the user's terminal device, means for searching for information resources and external information sources based on the facility name data and obtaining relevant reward information, means for organizing the obtained reward information and presenting it on the user's visual display device, and means for obtaining the user's current location data, dynamically collecting reward information about nearby facilities, and notifying the user. This makes it possible for the user to easily obtain reward information and to easily use and manage it.

[0712] A "terminal device" is an electronic device used by users to input, receive, and display information, and refers to devices such as smartphones and smart glasses.

[0713] "Facility name data" refers to the name information entered by the user to identify a specific facility they wish to visit.

[0714] "Information resources" refers to an internal database that stores reward information related to the facility.

[0715] "External information sources" refer to external data providers used to obtain reward information from sources other than information resources.

[0716] "Reward information" refers to information related to coupons and campaigns that users can enjoy as benefits.

[0717] A "visual display device" is a device used to display acquired information to the user, and refers to the screens of smartphones and smart glasses.

[0718] "Location data" refers to geographical information used to identify a user's current location.

[0719] "Dynamic" refers to characteristics that change in real time or periodically in response to specific conditions.

[0720] "To notify" refers to the act of communicating information to a user in the form of an alert or other means.

[0721] The implementation of this invention requires a user terminal device, a server system, and information resources. First, the user uses the terminal device to input the name of the facility they wish to visit. This terminal device is preferably a smartphone or smart glasses.

[0722] The terminal sends the entered facility name data to the server. Upon receiving the data, the server searches information resources and external sources to obtain reward information related to the facility. The obtained reward information is organized in an appropriate format and presented on the user's visual display device, such as a smartphone or smart glasses.

[0723] Furthermore, the server utilizes the terminal device's location information to dynamically collect reward information about nearby facilities and notify the user. In this process, the server uses cloud services such as Amazon Web Services (AWS) RDS and Lambda to perform data retrieval and processing.

[0724] As a concrete example, when a user arrives at a large commercial facility, they will automatically receive notifications about discount coupons and promotional information offered by nearby stores. This allows users to instantly check and utilize benefits offered by facilities they might visit.

[0725] Examples of prompts for a generative AI model:

[0726] "Please describe the features of the in-store rewards pre-announcement application. Specifically, explain how users are notified of rewards when they approach a particular store, and how they can use them."

[0727] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[0728] Step 1:

[0729] The user enters the name of the facility they wish to visit using a terminal device. The entered facility name data is converted into a format that can be sent to the server via the device's interface. In this step, the input is the user's manual entry of the facility name, and the output is the data sent from the terminal.

[0730] Step 2:

[0731] The server analyzes the received facility name data and searches for relevant reward information using the database and external sources. The input for this step is facility name data sent from the terminal, and the output is reward information obtained from the database and external sources. Relevant information is extracted from unstructured data using database queries and API requests.

[0732] Step 3:

[0733] The server formats the acquired reward information and organizes it for transmission to the user's visual display device. The input for this step is the unorganized reward information acquired by the server, and the output is well-formed data that can be visually displayed on the user interface. The process involves converting the database query results into a user-friendly format to provide a user-friendly UI.

[0734] Step 4:

[0735] The server periodically checks the user's location and, if the user is in a specific area, dynamically collects reward information for nearby facilities in that area. The input for this step is location data received in real time, and the output is location-specific reward information. Conditional filtering based on location information is performed to enable dynamic information collection.

[0736] Step 5:

[0737] The server notifies the user's terminal of dynamically collected reward information. The input for this step is location-dependent reward information collected in the previous step, and the output is an alert or notification message to the user's terminal. This process is carried out using a notification protocol to ensure that the information is pushed to the terminal in an appropriate format.

[0738] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[0739] The system according to the present invention begins with the user entering a specific store name using a device such as a smartphone. The user enters the name of the store they wish to visit using an input field provided on the application interface. The device then sends the entered store name data to the server.

[0740] The server uses the received store name data to search the database and retrieve relevant promotional information. This promotional information includes details about coupons and campaigns, which will be used to customize the service in the next step.

[0741] This system also incorporates an emotion engine, which has the ability to recognize the user's emotional state. The terminal evaluates the user's emotions in real time using data from the user's voice tone, facial expressions, or biosensors. The server receives this emotion data and selects and customizes the reward information to present based on the user's current emotional state.

[0742] For example, if the system determines that a user is feeling stressed, the server can prioritize displaying relaxation-related benefits. This kind of emotion-based customization improves the user experience.

[0743] The server sends reward information tailored to the user's emotional state to the user's device, which then displays this information on its interface. The user can select their desired reward from the displayed options and confirm how to use it. Information on used coupons is managed on the server and recorded in a database.

[0744] Furthermore, the emotion engine can record the user's emotional history and use this information to present future rewards. This history helps in inferring the user's preferences and tendencies.

[0745] As described above, the present invention is a system that enables the implementation of more personalized services by reflecting the user's emotional state and providing optimal reward information.

[0746] The following describes the processing flow.

[0747] Step 1:

[0748] The user enters the name of the store they wish to visit into an input field within the application on their smartphone. The entered store name data is stored on the device for use in the next step.

[0749] Step 2:

[0750] The terminal sends the store name data entered by the user to the server. This transmission is performed via a secure communication protocol to ensure data security.

[0751] Step 3:

[0752] The server uses the received store name data to search its internal database and retrieve relevant promotional information. In addition, it may access external information sources as needed to obtain new promotional information.

[0753] Step 4:

[0754] The device uses its built-in emotion engine to analyze the user's facial expressions and voice, and evaluates their emotional state in real time. The evaluation results are sent from the device to the server.

[0755] Step 5:

[0756] The server customizes the acquired reward information based on the information from the emotion engine. It selects the appropriate reward for the user's emotional state and prepares to present it to the user.

[0757] Step 6:

[0758] The server sends customized reward information to the device. This information includes a list of recommended rewards and coupons based on the user's emotional state.

[0759] Step 7:

[0760] The terminal displays the reward information received from the server on the user interface. Users are presented with rewards that match their objectives, allowing them to visually confirm and select the appropriate reward.

[0761] Step 8:

[0762] The user selects the coupon they wish to use from the displayed reward information, and this selection is confirmed. The device then sends the selection information to the server to reflect the user's choice.

[0763] Step 9:

[0764] The server receives the user's coupon selection information and confirms their intention to use it. Based on this information, it records the coupon usage history in a database and manages the benefits.

[0765] Step 10:

[0766] The terminal displays to the user specific instructions on how to use the coupon. It provides detailed information necessary for the user to use the coupon at the store.

[0767] (Example 2)

[0768] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[0769] Conventional reward information systems provide only uniform information without considering the emotional state of the user, making it difficult to provide reward information that is optimal for each individual user. This resulted in challenges in improving the user experience and satisfaction.

[0770] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[0771] In this invention, the server includes means for collecting store name data entered by the user's input device, means for evaluating emotional states such as voice and facial expressions and optimizing reward information based on the evaluation results, and means for providing the optimized reward information to the user's display device. This enables the provision of reward information tailored to the individual user's emotional state, resulting in a more personalized user experience.

[0772] An "input device" refers to hardware or software used by users to input information into a system.

[0773] "Store name data" refers to information that includes the name of the store that the user wishes to visit.

[0774] "Benefit information" refers to valuable information provided to users, such as coupons and campaign information.

[0775] A "display device" refers to a device such as a screen or monitor that provides information to users visually.

[0776] "Emotional state" refers to the psychological or emotional state estimated based on the user's voice, facial expressions, and biosensor data.

[0777] "Optimization" refers to the process of adjusting information according to the user's emotional state to personalize it.

[0778] A "coupon" refers to a digital or paper certificate used by a user to receive discounts or benefits available for specific products or services.

[0779] A "database" refers to an information management system used to efficiently manage and search large amounts of information.

[0780] The system according to the present invention provides personalized services by allowing users to input store names and provide special offer information. Specifically, users operate a terminal and input the desired store name into the application screen. At this stage, the store name data entered by the user is collected by the terminal and transmitted to the server.

[0781] The server uses the received store name data to perform a database search and retrieve relevant promotional information. SQL queries are used for the database search. The retrieved promotional information, including coupons and campaign details, is prepared to be provided to users.

[0782] In this invention, an emotion engine is further incorporated to acquire feedback information on the user's emotional state and optimize reward information. The terminal evaluates the user's emotions in real time using voice input and camera data. TensorFlow, a machine learning library, is used for this processing. As a result, the terminal analyzes the user's emotional state and sends the data to the server.

[0783] Based on this emotional data, the server uses an optimization algorithm to customize the reward information. For example, if it determines that the user is feeling stressed, it can prioritize selecting reward information related to relaxation. A generative AI model is used in this process, and the prompt message output will be something like, "Provide the most suitable reward information when the user is seeking relaxation."

[0784] Finally, the customized reward information is sent from the server to the device. The device displays this information to the user through an interface, allowing the user to select the rewards that interest them.

[0785] For example, if a user enters "I want to visit a cafe" into the application, and the emotion engine determines that the user's emotion is "excited," the server will display reward information that will boost their energy. In this way, personalized reward information based on emotions is provided to the user, resulting in a more satisfying service.

[0786] The flow of the specific processing in Example 2 will be explained using Figure 13.

[0787] Step 1:

[0788] The user enters the store name into the terminal. On an application screen with an input field, the user enters the desired store name, such as "cafe." The entered data is collected by the terminal and prepared for transmission to the server. This input data is converted to a digital format and sent to the server via the HTTPS protocol.

[0789] Step 2:

[0790] The server searches the database for the received store name data. It uses SQL queries to perform a database search for coupons and campaign information related to specific stores. This database is indexed with store information and special offers, allowing for efficient information retrieval. The server then processes the search results and prepares for the next step.

[0791] Step 3:

[0792] The device collects facial expression information obtained from voice input and the camera in order to evaluate the user's emotional state. This utilizes data obtained from the built-in microphone and camera. The device analyzes the data using machine learning libraries such as TensorFlow to determine the user's emotional state. The analysis results are sent to the server as digital data.

[0793] Step 4:

[0794] The server selects the most suitable reward information based on emotional data and store reward information. Upon receiving the emotional data, the server utilizes a generative AI model to optimize the information based on the prompt "Provide the most suitable reward information when the user is seeking relaxation." As a result, reward information is selected and customized for the user.

[0795] Step 5:

[0796] The server sends customized reward information to the device. A special protocol is used to format the information appropriately before it reaches the device. The device then displays this information visually on its user interface, prompting the user to take appropriate action. The reward information is also provided in a selectable format.

[0797] Step 6:

[0798] The user checks the reward information displayed on their device and selects the coupon they wish to use. The selected information is sent back to the server, which verifies the selection and records it in its database. This process manages which coupons were used and when, which is then used to inform future reward offerings.

[0799] (Application Example 2)

[0800] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[0801] Modern consumers are exposed to a vast amount of information daily, making it time-consuming and laborious to find the right offers and promotions. In particular, there is a growing demand for personalized offers tailored to individual consumers' emotional states and circumstances, but there is a lack of means to meet this demand. This invention aims to improve the consumer experience and support store sales promotion by providing optimal offers based on consumer emotions.

[0802] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.

[0803] In this invention, the server includes means for collecting commercial facility name data entered by the user's terminal device, means for searching information management devices and external information sources based on the commercial facility name data and obtaining relevant benefit content, and means for analyzing the user's emotional state, customizing the benefit content, and presenting it. This makes it possible to provide benefit content that is appropriate to the user's emotions.

[0804] "User's terminal device" refers to a device used by a user to input or receive information, and specifically includes portable electronic devices such as smartphones and tablets.

[0805] "Commercial facility name data" refers to information about the names of stores and facilities that users are considering visiting, and is used as a search key when the server retrieves special offer information.

[0806] An "information management device" refers to an electronic system used to collect and organize relevant information from databases and external information sources, and this is how reward information is obtained.

[0807] "External information sources" refer to information websites and databases accessible via the internet or other networks, and are used as data sources for obtaining special offer information.

[0808] "Benefits" refers to information about coupons, promotions, and campaigns, and includes various advantages and discounts that users can receive.

[0809] A "visual terminal" refers to a device that has a display for presenting information to the user, and this includes smartphone and tablet screens.

[0810] "Emotional state" refers to the user's current psychological or emotional condition and is evaluated based on voice tone, facial expression data, and data from biosensors.

[0811] A "voucher" refers to a coupon or voucher used to receive a discount or benefit on a specific product or service.

[0812] To implement this invention, a system is required in which a user's terminal device and a server work together to provide special offers based on commercial facility name data. In this system, the user's terminal device transmits the entered commercial facility name data to the server. The server uses an information management device to search databases and external information sources to obtain relevant special offers. These special offers include coupons and campaign information.

[0813] The server further analyzes the user's emotional state in real time using data from the user's terminal device. The emotional analysis is based on data collected through the terminal device's camera and microphone. The software used includes libraries for emotion recognition and for sending HTTP requests.

[0814] Based on the results of the sentiment analysis, the server customizes the rewards offered and displays them on the user's visual device. This allows users to receive rewards that match their mood. For example, if a user is feeling stressed, relaxation-related rewards will be prioritized.

[0815] As a concrete example, imagine a scenario where a user enters the name of a shopping mall into an app at a cafe. If the system determines that the user's emotional state is "relaxed," they are presented with a "30% off drinks" coupon usable at the cafe. This proposal would allow users to enjoy a more comfortable experience.

[0816] An example of a prompt in a generative AI model is: "Please enter the name of the store you plan to visit. The app will then analyze your emotional state and suggest the most suitable offers. If you are feeling stressed, you may receive offers related to relaxation."

[0817] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[0818] Step 1:

[0819] The terminal receives the name of the commercial facility from the user as input. The entered commercial facility name data is waiting to be sent to the server.

[0820] Step 2:

[0821] The terminal sends commercial facility name data to the server. The server uses the received data as input and retrieves relevant benefit details by searching databases and external information sources via an information management device. The data processing here includes searching for benefit information using the commercial facility name as a key and filtering and retrieving relevant information.

[0822] Step 3:

[0823] The device uses its camera and microphone to acquire data about the user's emotional state. This biometric data serves as input. The server processes the input data using emotion analysis software to evaluate the user's emotional state. The data calculations involve classifying emotions based on voice tone and facial expressions.

[0824] Step 4:

[0825] The server customizes the acquired reward content based on the emotional state evaluation results. The input is the emotional evaluation results and the reward content, and the output is customized reward content suitable for the user. In terms of data processing, operations are performed to prioritize the extraction and editing of information from the reward content that is appropriate for the emotional state.

[0826] Step 5:

[0827] The server sends the customized reward details to the device. The device displays the received reward details on the user's visual terminal. At this stage, the user can review the presented reward details and select the desired reward. The final output is the customized reward details displayed visually.

[0828] The specific processing unit 290 transmits the result of the specific processing to the robot 414. In the robot 414, the control unit 46A causes the speaker 240 and the controlled object 443 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.

[0829] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[0830] In the above embodiment, an example was given in which the specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the robot 414.

[0831] Furthermore, the emotion identification model 59, acting as an emotion engine, may determine the user's emotion according to a specific mapping. Specifically, the emotion identification model 59 may determine the user's emotion according to a specific mapping, which is an emotion map (see Figure 9). Similarly, the emotion identification model 59 may also determine the robot's emotion, and the identification processing unit 290 may perform identification processing using the robot's emotion.

[0832] Figure 9 shows an emotion map 400 in which multiple emotions are mapped. In the emotion map 400, emotions are arranged in concentric circles radiating from the center. The closer to the center of the concentric circles, the more primitive the emotions are located. Further out of the concentric circles, emotions representing states and actions arising from mental states are located. Emotion is a concept that includes feelings and mental states. On the left side of the concentric circles, emotions that are generally generated from reactions occurring in the brain are located. On the right side of the concentric circles, emotions that are generally induced by situational judgment are located. Above and below the concentric circles, emotions that are generally generated from reactions occurring in the brain and induced by situational judgment are located. In addition, the emotion of "pleasure" is located on the upper side of the concentric circles, and the emotion of "displeasure" is located on the lower side. Thus, in the emotion map 400, multiple emotions are mapped based on the structure in which emotions arise, and emotions that are likely to occur simultaneously are mapped close together.

[0833] These emotions are distributed at the 3 o'clock position on the Emotion Map 400, and usually fluctuate between feelings of security and anxiety. In the right half of the Emotion Map 400, situational awareness takes precedence over internal feelings, resulting in a calm impression.

[0834] The inside of the Emotion Map 400 represents inner thoughts, while the outside represents actions. Therefore, the further you go from the outside of the Emotion Map 400, the more visible (expressed in actions) your emotions become.

[0835] Here, human emotions are based on various balances, such as posture and blood sugar levels. When these balances deviate from the ideal, it results in discomfort, and when they approach the ideal, it results in pleasure. Similarly, in robots, cars, motorcycles, etc., emotions can be created based on various balances, such as posture and battery level. When these balances deviate from the ideal, it results in discomfort, and when they approach the ideal, it results in pleasure. The emotion map can be generated, for example, based on Dr. Mitsuyoshi's emotion map (Research on a system for analyzing brain physiological signals of speech emotion recognition and emotion, Tokushima University, doctoral dissertation: https: / / ci.nii.ac.jp / naid / 500000375379). The left half of the emotion map contains emotions belonging to a region called "response," where sensation is dominant. The right half of the emotion map contains emotions belonging to a region called "situation," where situational awareness is dominant.

[0836] The emotion map defines two emotions that promote learning. One is the emotion around the middle of the negative "repentance" and "reflection" on the situation side. In other words, it is when the robot experiences negative emotions such as "I never want to feel this way again" or "I don't want to be scolded again." The other is the emotion around the positive "desire" on the reaction side. In other words, it is when the robot has positive feelings such as "I want more" or "I want to know more."

[0837] The emotion identification model 59 inputs user input into a pre-trained neural network, obtains emotion values ​​representing each emotion shown in the emotion map 400, and determines the user's emotion. This neural network is pre-trained based on multiple training data sets, which are combinations of user input and emotion values ​​representing each emotion shown in the emotion map 400. Furthermore, this neural network is trained so that emotions located close together have similar values, as shown in the emotion map 900 in Figure 10. Figure 10 shows an example where multiple emotions such as "reassured," "calm," and "confident" have similar emotion values.

[0838] The above description primarily focuses on the functions of the data processing device 12 in relation to this disclosure. However, the system related to this disclosure is not necessarily implemented on a server. The system related to this disclosure may be implemented as a general information processing system. This disclosure may be implemented, for example, as a software program that runs on a personal computer or as an application that runs on a smartphone. The method related to this disclosure may be provided to users in SaaS (Software as a Service) format.

[0839] In the above embodiment, an example was given in which a specific process is performed by a single computer 22. However, the technology of this disclosure is not limited thereto, and a distributed processing of the specific process may be performed by multiple computers, including computer 22. For example, a data generation model 58 may be provided in an external device of the data processing device 12, and the external device may generate data according to the input data.

[0840] In the above embodiment, an example was given in which the specific processing program 56 is stored in the storage 32, but the technology of this disclosure is not limited thereto. For example, the specific processing program 56 may be stored in a portable, computer-readable, non-temporary storage medium such as a USB (Universal Serial Bus) memory. The specific processing program 56 stored in the non-temporary storage medium is installed in the computer 22 of the data processing device 12. The processor 28 executes specific processing according to the specific processing program 56.

[0841] Alternatively, the specific processing program 56 may be stored in a storage device such as a server connected to the data processing device 12 via the network 54, and the specific processing program 56 may be downloaded and installed on the computer 22 in response to a request from the data processing device 12.

[0842] Furthermore, it is not necessary to store the entirety of the specific processing program 56 in a storage device such as a server connected to the data processing device 12 via the network 54, or to store the entirety of the specific processing program 56 in the storage 32; it is acceptable to store only a portion of the specific processing program 56.

[0843] The following types of processors can be used as hardware resources to perform specific processing. Examples of processors include a CPU, a general-purpose processor that functions as a hardware resource to perform specific processing by executing software, i.e., a program. Other examples of processors include dedicated electrical circuits, such as FPGAs (Field-Programmable Gate Arrays), PLDs (Programmable Logic Devices), or ASICs (Application Specific Integrated Circuits), which have circuit configurations specifically designed to perform specific processing. All of these processors have built-in or connected memory, and all of them perform specific processing by using memory.

[0844] The hardware resource that performs a specific process may consist of one of these various processors, or it may consist of a combination of two or more processors of the same or different types (for example, a combination of multiple FPGAs, or a combination of a CPU and an FPGA). Alternatively, the hardware resource that performs a specific process may consist of a single processor.

[0845] Examples of configurations using a single processor include, firstly, a configuration in which one or more CPUs and software are combined to form a single processor, and this processor functions as a hardware resource that performs a specific process. Secondly, there is a configuration using a processor that realizes the functions of the entire system, including multiple hardware resources that perform a specific process, on a single IC chip, as exemplified by SoCs (System-on-a-chip). In this way, a specific process is realized using one or more of the above types of processors as hardware resources.

[0846] Furthermore, the hardware structure of these various processors can more specifically utilize electrical circuits that combine circuit elements such as semiconductor devices. Also, the specific processing described above is merely an example. Therefore, it goes without saying that unnecessary steps can be deleted, new steps added, or the processing order rearranged, as long as it does not deviate from the main purpose.

[0847] The descriptions and illustrations presented above are detailed explanations of the technical aspects of this disclosure and are merely examples of the technical aspects. For example, the above descriptions of the structure, function, operation, and effect are examples of the structure, function, operation, and effect of the technical aspects of this disclosure. Therefore, it goes without saying that you may delete unnecessary parts, add new elements, or replace elements in the descriptions and illustrations presented above, as long as you do not deviate from the essence of the technical aspects of this disclosure. Furthermore, in order to avoid confusion and facilitate understanding of the technical aspects of this disclosure, explanations of common technical knowledge and the like that do not require special explanation to enable the implementation of the technical aspects of this disclosure have been omitted from the descriptions and illustrations presented above.

[0848] All documents, patent applications, and technical standards described herein are incorporated by reference to the same extent as if each individual document, patent application, and technical standard were specifically and individually noted to be incorporated by reference.

[0849] The following is further disclosed regarding the embodiments described above.

[0850] (Claim 1)

[0851] A means for collecting store name data entered by the user's input device,

[0852] A means for searching databases and external information sources based on the aforementioned store name data and obtaining relevant benefit information,

[0853] A means for organizing the acquired benefit information and displaying it on the user's display device,

[0854] A means of processing the information selected by the user from the aforementioned benefit information and supporting the use of the coupon,

[0855] A system that includes this.

[0856] (Claim 2)

[0857] The system according to claim 1, wherein the benefit information presented on the display device has terms of use, an expiration date, and availability, and is configured so that the user can select it.

[0858] (Claim 3)

[0859] The system according to claim 1, which records the usage information of the aforementioned coupons in a database and manages the usage status of the coupons.

[0860] "Example 1"

[0861] (Claim 1)

[0862] A means for obtaining facility name data entered by the user's operating terminal,

[0863] A means for searching internal storage devices and external data sources based on the aforementioned facility name data and obtaining relevant benefit information,

[0864] A means for systematizing the acquired benefit information and displaying it on the user's display device,

[0865] A means for processing information selected by the user from the aforementioned benefit information and assisting in the execution of the benefit,

[0866] A system that includes this.

[0867] (Claim 2)

[0868] The system according to claim 1, wherein the benefit information presented on the display device includes usage conditions, an expiration date, and availability, and is configured so that the user can select it.

[0869] (Claim 3)

[0870] The system according to claim 1, which records information on the use of the aforementioned benefits in an internal storage device and manages the usage status of the benefits.

[0871] "Application Example 1"

[0872] (Claim 1)

[0873] A means for collecting facility name data entered by the user's terminal device,

[0874] A means for searching for information resources and external information sources based on the aforementioned facility name data and obtaining relevant reward information,

[0875] A means for organizing the acquired reward information and presenting it on the user's visual display device,

[0876] A means of processing information selected by the user from the aforementioned reward information and supporting the use of discount coupons,

[0877] A means of acquiring the user's current location data, dynamically collecting and notifying them of reward information about nearby facilities,

[0878] A system that includes this.

[0879] (Claim 2)

[0880] The system according to claim 1, wherein the reward information presented on the visual display device is configured to include application conditions, an expiration date, and availability, and the user can select it.

[0881] (Claim 3)

[0882] The system according to claim 1, which records the usage information of the discount coupon in an information resource and manages the usage status of the discount coupon.

[0883] "Example 2 of combining an emotion engine"

[0884] (Claim 1)

[0885] A means for collecting store name data entered by the user's input device,

[0886] A means for searching databases and external information sources based on the aforementioned store name data and obtaining relevant benefit information,

[0887] A means for organizing the acquired benefit information and displaying it on the user's display device,

[0888] A means of evaluating emotional states such as voice and facial expressions, and optimizing bonus information based on the evaluation results,

[0889] Means for providing the optimized benefit information to the user's display device,

[0890] A means of processing the information selected by the user from the aforementioned benefit information and supporting the use of the coupon,

[0891] A system that includes this.

[0892] (Claim 2)

[0893] The system according to claim 1, wherein the reward information presented on the display device includes usage conditions, an expiration date, and availability, which the user can select, and which is optimized based on the user's emotional state.

[0894] (Claim 3)

[0895] The system according to claim 1, which records the usage information and emotional state of the aforementioned coupons in a database and manages the usage status of coupons and user emotional data.

[0896] "Application example 2 when combining with an emotional engine"

[0897] (Claim 1)

[0898] A means for collecting commercial facility name data entered by the user's terminal device,

[0899] A means for searching for information management devices and external information sources based on the aforementioned commercial facility name data and obtaining related benefit details,

[0900] A means of organizing the acquired benefits and presenting them on the user's visual terminal,

[0901] A means of analyzing the emotional state of the user, customizing the content of the aforementioned benefits, and presenting them accordingly.

[0902] A means of processing information selected by the user from the aforementioned benefits and supporting the use of the voucher,

[0903] A system that includes this.

[0904] (Claim 2)

[0905] The system according to claim 1, wherein the benefits presented on the visual terminal have usage conditions, an applicable period, and availability, and are configured so that the user can select them.

[0906] (Claim 3)

[0907] The system according to claim 1, which records the usage information of the aforementioned usage ticket in an information management device and manages the usage status of the usage ticket. [Explanation of Symbols]

[0908] 10, 210, 310, 410 Data Processing Systems 12 Data Processing Devices 14 Smart Devices 214 Smart Glasses 314 Headset-type terminal 414 Robots< / url:> < / url:> < / url:> < / url:>

Claims

1. A means for collecting facility name data entered by the user's terminal device, A means for searching for information resources and external information sources based on the aforementioned facility name data and obtaining relevant reward information, A means for organizing the acquired reward information and presenting it on the user's visual display device, A means of processing information selected by the user from the aforementioned reward information and supporting the use of discount coupons, A means of acquiring the user's current location data, dynamically collecting and notifying them of reward information about nearby facilities, A system that includes this.

2. The system according to claim 1, wherein the reward information presented on the visual display device is configured to include application conditions, an expiration date, and availability, and the user can select it.

3. The system according to claim 1, which records the usage information of the discount coupon in an information resource and manages the usage status of the discount coupon.

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