Information processing device and method

Abstract

To improve user satisfaction. [Solution] An information processing system comprising: an answer acquisition unit that acquires the user's answer to a question presented to the user from a terminal used by the user; and a control unit that controls the provision of benefits to the user based on the result of evaluating the answer acquired by the answer acquisition unit.

Claims

1. A response acquisition unit that acquires the user's response to a question presented to the user from the terminal used by the user, A control unit controls the provision of benefits to the user based on the results of evaluating the response obtained by the response acquisition unit, An information processing system equipped with the following features.

2. The information processing system according to claim 1, wherein the aforementioned benefit is the right of the user to obtain an item.

3. The information processing system according to claim 2, wherein the aforementioned benefit is a transition to a purchase screen for purchasing the aforementioned item.

4. The aforementioned article represents the aforementioned problem, The information processing system according to any one of claims 1 to 3, wherein the control unit causes the terminal to display a display screen indicating the problem.

5. The information processing system according to claim 4, wherein the control unit causes the terminal to display hints for the problem.

6. The aforementioned problem is associated with one or more hints. The information processing system according to claim 5, wherein the control unit causes the terminal to display a screen on which the user can select whether or not to display each hint.

7. Obtaining the user's response to a question presented to the user from the device the user is using, Based on the results of evaluating the responses obtained, the provision of benefits to the user will be controlled, Methods that include...

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