system

JP2026102037APending Publication Date: 2026-06-23SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-11
Publication Date
2026-06-23

AI Technical Summary

Benefits of technology

【0005】 本発明は、従業員からの意見データを自動的に収集し、自然言語処理技術を用いてその意見を解析するシステムを提供する。解析結果に基づき、従業員エンゲージメント改善のためのフィードバックとアクションプランを生成し、関連する利用者に通知することで、迅速な対応を可能にする。また、満足度スコアの計算と可視化を行い、エンゲージメントの現状を把握する手段を備えることにより、具体的な改善策の評価および調整を容易にする。さらに、アクションプランの実施状況を追跡し、進捗に基づいてリマインダーを送信する機能により、改善策の確実な実行を支援する。

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Abstract

We provide the system. [Solution] A means of automatically collecting individual opinion data, A means for analyzing the opinion data using natural language processing technology, A means for generating opinions and action plans for improving engagement based on the aforementioned analysis results, Means for notifying the relevant users of the aforementioned opinions and action plan, A means of proposing measures to improve public services based on the analysis of the aforementioned opinion data, A means for generating an action plan for urban management based on the proposed improvement measures, A system that includes this.
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Claims

1. A means of automatically collecting individual opinion data, A means for analyzing the opinion data using natural language processing technology, A means for generating opinions and action plans for improving engagement based on the aforementioned analysis results, Means for notifying the relevant users of the aforementioned opinions and action plan, A means of proposing measures to improve public services based on the analysis of the aforementioned opinion data, A means for generating an action plan for urban management based on the proposed improvement measures, A system that includes this.

2. The system according to claim 1, further comprising means for calculating and visualizing individual satisfaction.

3. The system according to claim 1, further comprising means for tracking the implementation status of the aforementioned action plan and sending notifications based on the progress.