Information processing server, local server, information processing system, and information processing method

Abstract

The component degradation assessment is performed while taking into account the settings for personal information protection. [Solution] The information processing server (40) includes a communication unit (43) that receives information from a customer information management server (30) that manages information about the owner or user of a vehicle (10) indicating whether a personal information protection function that protects the personal information of the owner or user is enabled or disabled, and a control unit (42) that receives vehicle information from a data collection server (20) that collects vehicle information about the vehicle (10) when the personal information protection function is disabled, and a control unit (42) that determines the deterioration of parts related to the vehicle (10) based on the vehicle information when the personal information protection function is disabled, and does not determine deterioration when the personal information protection function is enabled.

Description

Technical Field

[0001] The present disclosure relates to an information processing server, a local server, an information processing system, and an information processing method.

Background Art

[0002] Among vehicle parts, there are parts that are required to be replaced or recommended for replacement when the vehicle's driving distance or the usage period of the part exceeds a predetermined value. Therefore, when it is about to reach the predetermined value, a service is provided to notify the user that the replacement time is approaching and to prompt the replacement of the part. Also, since the rate of deterioration may vary depending on the usage mode of the part, technologies for detecting the deterioration of parts for each vehicle have been developed. For example, Patent Document 1 discloses a vehicle information providing device that detects the degree of deterioration of the engine oil of a vehicle, calculates the fuel efficiency improvement effect when the engine oil is replaced based on the degree of deterioration, and notifies the user of the fuel efficiency improvement effect.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, the vehicle information providing device described in Patent Document 1 did not consider the presence or absence of consent regarding the personal information of the vehicle owner or user.

[0005] In view of such circumstances, an object of the present disclosure is to provide an information processing server, a local server, an information processing system, and an information processing method capable of performing deterioration determination of parts in consideration of the setting of the personal information protection function.

Means for Solving the Problems

[0006] An information processing server according to one embodiment of the present disclosure includes a communication unit that receives information from a customer information management server that manages information on the owner or user of a vehicle, indicating whether a personal information protection function that protects the personal information of the owner or user is enabled or disabled, and receives vehicle information from a data collection server that collects vehicle information relating to the vehicle when the personal information protection function is disabled, and a control unit that, when the personal information protection function is disabled, performs a deterioration determination of parts relating to the vehicle based on the vehicle information, and does not perform the deterioration determination when the personal information protection function is enabled.

[0007] A local server according to one embodiment of the present disclosure includes a customer information management server that manages information of the vehicle owner or user, or a communication unit that receives information from the owner or user's terminal device indicating whether a personal information protection function that protects the personal information of the owner or user is enabled or disabled, and a control unit that generates notification information notifying that deterioration determination based on vehicle information relating to the vehicle is not possible if the personal information protection function is enabled, and the communication unit transmits the notification information to the terminal device.

[0008] An information processing system according to one embodiment of the present disclosure includes an information processing server that performs deterioration determination of parts relating to a vehicle, a local server that manages the history of replacement of the parts, a data collection server that collects information relating to the vehicle, and a customer information management server that manages information of the owner or user of the vehicle. The customer information management server transmits information to the information processing server indicating whether a personal information protection function that protects the personal information of the owner or user is enabled or disabled. The information processing server performs deterioration determination of parts relating to the vehicle when the personal information protection function is disabled, and does not perform deterioration determination when the personal information protection function is enabled.

[0009] An information processing method according to one embodiment of the present disclosure involves an information processing server acquiring information indicating whether a personal information protection function for protecting the personal information of the vehicle owner or user is enabled or disabled, and performing a deterioration determination of the vehicle's parts if the personal information protection function is enabled, and performing the deterioration determination if the personal information protection function is disabled. [Effects of the Invention]

[0010] According to this disclosure, it will be possible to determine the deterioration of components while taking into account the settings for personal information protection functions. [Brief explanation of the drawing]

[0011] [Figure 1] This figure shows a schematic configuration of an information processing system according to one embodiment of the present disclosure. [Figure 2] This figure shows a schematic configuration of an information processing server in an information processing system according to one embodiment of the present disclosure. [Figure 3] This figure shows a schematic configuration of a local server in an information processing system according to one embodiment of the present disclosure. [Figure 4] This flowchart shows an example of the operation of an information processing server according to one embodiment of this disclosure. [Modes for carrying out the invention]

[0012] Hereinafter, one embodiment of the present disclosure will be described in detail with reference to the drawings.

[0013] Referring to Figure 1, the configuration of an information processing system according to one embodiment will be described. The information processing system 1 shown in Figure 1 comprises a vehicle 10, a data collection server 20, a customer information management server 30, an information processing server 40, a local server 50, and a terminal device 60.

[0014] Vehicle 10 is equipped with an in-vehicle communication device 11. The in-vehicle communication device 11 is a communication device specifically for vehicles and is also called a DCM (Data Communication Module). The in-vehicle communication device 11 communicates with the data collection server 20 and transmits various information about vehicle 10 to the data collection server 20.

[0015] The customer information management server 30 is a server that manages information about the owner or user of the vehicle 10. "Information about the owner or user" includes contract information of the owner or user, personal information of the owner or user, and information indicating whether the personal information protection function that protects the owner or user's personal information is enabled or disabled.

[0016] The method for setting information indicating whether the personal information protection function is enabled or disabled varies from country to country. In the first setting method, the owner or user sets information indicating whether the personal information protection function is enabled or disabled using an in-vehicle device installed in the vehicle 10, and the data collection server 20 collects this information. In this case, the customer information management server 30 obtains this information from the data collection server 20 (shown by a dotted line in Figure 1) and transmits this information to the information processing server 40. In the second setting method, the owner or user sets information indicating whether the personal information protection function is enabled or disabled using a terminal device 60, and the local server 50 collects this information (shown by a dotted line in Figure 1). In this case, the customer information management server 30 obtains this information from the local server 50 (shown by a dotted line in Figure 1) and transmits this information to the information processing server 40.

[0017] The data collection server 20 is a server that collects information about the vehicle 10. The data collection server 20 communicates with multiple vehicles 10, receives vehicle information about each vehicle 10 from each vehicle 10, and stores it. For convenience, only one vehicle 10 is shown in Figure 1. Note that the data collection server 20 may be divided into a server that acquires vehicle information from each vehicle 10 and a server that collects, converts, and stores the vehicle information.

[0018] When the setting of the personal information protection function is valid, the data collection server 20 does not transmit vehicle information to the information processing server 40. When the setting of the personal information protection function is invalid, the data collection server 20 transmits vehicle information regarding the vehicle 10 to the information processing server 40. The "vehicle information" is, for example, diagnostic (fault diagnosis) information. The "vehicle information" may include information based on CAN (Controller Area Network) communication. Also, the data collection server 20 transmits warning information to the local server 50. That is, since the warning information does not require processing by the information processing server 40, it is transmitted directly from the data collection server 20 to the local server 50.

[0019] The information processing server 40 determines the state of parts (hereinafter simply referred to as "parts") regarding the vehicle 10. The "parts" are, for example, engine oil, auxiliary battery, and electronic key (smart key). The information processing server 40 determines, for example, the deterioration of engine oil, the charge amount (over-discharge) of the auxiliary battery, the deterioration of the auxiliary battery, and the remaining battery level of the electronic key (smart key). The information processing server 40 determines the state of the parts and transmits information indicating the determination result to the local server 50. Details of the information processing server 40 will be described later.

[0020] The terminal device 60 is a client terminal that communicates with the local server 50. The terminal device 60 may be a mobile terminal such as a smartphone owned by the owner or user of the vehicle 10, or may be a computer such as a PC (Personal Computer) installed in a dealership.

[0021] The local server 5 is a server that cooperates with the dealership and manages the history of part replacements of the vehicle 10. When a part is replaced, the local server 50 stores information such as the date and time of the part replacement, the elapsed time since the previous part replacement, and the driving distance since the previous part replacement as maintenance information. When a part is replaced, the local server 50 transmits replacement history information indicating that the part has been replaced to the information processing server 40. Details of the local server 50 will be described later.

[0022] FIG. 2 is a diagram showing a schematic configuration of the information processing server 40. The information processing server 40 includes a storage unit 41, a control unit 42, and a communication unit 43.

[0023] The storage unit 41 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or any combination thereof. The semiconductor memory is, for example, a RAM (random access memory), a ROM (read only memory), or a flash memory. The storage unit 41 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 41 stores information used for the operation of the information processing server 40 and information obtained by the operation of the information processing server 40.

[0024] The communication unit 43 includes a communication interface for communicating with the data collection server 20, the customer information management server 30, and the local server 50. The communication unit 43 receives information indicating whether the personal information protection function for protecting the personal information of the owner or user is enabled or disabled from the customer information management server 30. Further, when the personal information protection function is disabled, the communication unit 43 receives vehicle information from the data collection server 20. The communication unit 43 stores the received information in the storage unit 41.

[0025] The control unit 42 includes at least one processor, at least one programmable circuit, at least one dedicated circuit, or any combination thereof. The processor is a general-purpose processor such as a CPU (central processing unit) or a GPU (graphics processing unit), or a dedicated processor specialized for a specific process. The programmable circuit is, for example, an FPGA (field-programmable gate array). The dedicated circuit is, for example, an ASIC (application specific integrated circuit). The control unit 42 executes processes related to the operation of the information processing server 40 while controlling each unit of the information processing server 40.

[0026] If the personal information protection function is enabled, the control unit 42 cannot acquire vehicle information and therefore does not perform a deterioration determination. If the personal information protection function is disabled, the control unit 42 performs a deterioration determination of parts based on the vehicle information. By acquiring vehicle information, the control unit 42 can perform individual deterioration determinations according to the usage patterns of each vehicle 10. When the control unit 42 performs a deterioration determination of parts, it controls the communication unit 43 to transmit information indicating the determination result (for example, part deterioration information indicating that the part has deteriorated) to the local server 50.

[0027] If the personal information protection function is disabled after it has been enabled, the control unit 42 will not perform a degradation check until the currently used part is replaced, as it is possible that a part was replaced during the period when the personal information protection function was enabled. Then, when the control unit 42 obtains replacement history information from the information processing server 40 indicating that a part has been replaced, that is, when the currently used part is replaced, it will start a degradation check of the replaced part.

[0028] The control unit 42 determines the deterioration of a part by comparing the elapsed time since the last part replacement, the mileage since the last part replacement, and the current fuel efficiency with threshold values. When a part is replaced, the control unit 42 resets the variables used for deterioration determination, such as elapsed time, mileage, and fuel efficiency, and then starts determining the deterioration of the new replaced part.

[0029] Furthermore, although the performance of each part is likely to differ depending on the part number, if the degradation detection threshold is fixed to a predetermined value, the control unit 42 cannot perform degradation detection individually for each part number. Therefore, the information processing server 40 may receive information indicating the part number from the local server 50, and when the control unit 42 performs degradation detection, it may perform a constant conformity determination that changes the degradation detection threshold according to the part number. This process makes it possible to appropriately determine the replacement timing for each part number.

[0030] Figure 3 shows a schematic configuration of the local server 50. The local server 50 comprises a storage unit 51, a control unit 52, and a communication unit 53.

[0031] The storage unit 51 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or any combination thereof. The semiconductor memory is, for example, RAM, ROM, or flash memory. The storage unit 51 functions, for example, as a main memory, auxiliary memory, or cache memory. The storage unit 51 stores information used for the operation of the local server 50 and information obtained by the operation of the local server 50.

[0032] The communication unit 53 includes a communication interface for communicating with the data collection server 20, the customer information management server 30, the information processing server 40, and the terminal device 60. The communication unit 53 receives information from the terminal device 60 or the customer information management server 30 indicating whether the personal information protection function is enabled or disabled. The communication unit 53 receives component degradation information from the information processing server 40. The communication unit 53 receives warning information from the data collection server 20. The communication unit 53 stores the received information in the storage unit 51.

[0033] The control unit 52 includes at least one processor, at least one programmable circuit, at least one dedicated circuit, or any combination thereof. The processor is a general-purpose processor such as a CPU or GPU, or a dedicated processor specialized for a specific process. The programmable circuit is, for example, an FPGA. The dedicated circuit is, for example, an ASIC. The control unit 52 controls each part of the local server 50 and executes processes related to the operation of the local server 50.

[0034] When the control unit 52 obtains warning information from the data collection server 20, it generates a warning message and controls the communication unit 53 to transmit it to the terminal device 60. The local server 50 may also transmit the warning message directly to the vehicle 10.

[0035] When a part of the vehicle 10 is replaced, the control unit 52 generates replacement history information and controls the communication unit 53 to transmit it to the information processing server 40.

[0036] When the personal information protection function is disabled, the control unit 52 may, upon receiving component degradation information from the information processing server 40, control the communication unit 53 to transmit the received component degradation information to the terminal device 60. Furthermore, when the personal information protection function is enabled, the information processing server 40 does not perform component degradation determination. Therefore, when the personal information protection function is enabled, the control unit 52 uniformly determines component degradation based on the vehicle 10's mileage or component usage. The control unit 52 then transmits information indicating the determination result to the terminal device 60 by controlling the communication unit 53.

[0037] The control unit 52 acquires information indicating whether the personal information protection function is enabled or disabled. If the personal information protection function is enabled, it generates notification information indicating that deterioration judgment based on vehicle information is not possible, and controls the communication unit 53 to transmit it to the terminal device 60. The notification information may also specify the reason why deterioration judgment based on vehicle information is not possible. For example, the control unit 52 may use the message, "It is not possible to perform deterioration judgment of parts because the personal information protection function is enabled," as the notification information. By the communication unit 53 transmitting such notification information, the dealer, owner, or user will be able to understand that deterioration judgment of parts has not been performed because the personal information protection function has been enabled.

[0038] The control unit 52 may further include in the notification information the conditions under which deterioration determination based on vehicle information can be performed. For example, the control unit 52 may send the following message as notification information: "If the personal information protection function is disabled, deterioration determination of the replaced part will start when the currently used part is replaced." By the communication unit 53 sending such notification information, the dealer, owner, or user will be able to understand that in order to perform deterioration determination of parts, they only need to disable the personal information protection function, and when the deterioration determination of parts will start.

[0039] <Operation of the Information Processing Server> Next, with reference to Figure 4, the operation of the information processing server 40 according to one embodiment will be described.

[0040] In S11, the communications unit 43 receives information from the customer information management server 30 indicating whether the personal information protection function is enabled or disabled.

[0041] In S12, the control unit 42 determines whether the personal information protection function is enabled or disabled. If the personal information protection function is enabled, the control unit 42 proceeds to S13; if the personal information protection function is disabled, it proceeds to S14.

[0042] In S13, the control unit 42 does not perform a component degradation check. The communication unit 43 does not receive information from the data collection server 20 during the period when the personal information protection function is enabled, but may receive replacement history information from the local server 50. In this case, the information received from the local server 50 is not used in the control unit 42's decision-making process and is ignored.

[0043] In S14, the control unit 42 determines whether the personal information protection function was disabled after it was enabled, or whether it was disabled without being enabled. If the personal information protection function was disabled after it was enabled, the control unit 42 proceeds to S15; if it was disabled without being enabled, the control unit 42 proceeds to S16.

[0044] In S15, the control unit 42 does not perform a degradation check until the currently used parts are replaced after the personal information protection function is disabled. Once the parts are replaced after the personal information protection function is disabled, the communication unit 43 receives vehicle information from the data collection server 20. The control unit 42 then starts a degradation check of the replaced parts based on the vehicle information.

[0045] In S16, the communication unit 43 receives vehicle information (e.g., diagnostic information) of the vehicle 10 from the data collection server 20. Then, the control unit 42 performs a component degradation determination based on the vehicle information.

[0046] In S17, the control unit 42 generates information indicating the result of the component degradation determination. The communication unit 43 transmits this information to the local server 50.

[0047] As described above, the information processing server 40 according to this embodiment includes a communication unit 43 that receives information from the customer information management server 30 indicating whether the personal information protection function is enabled or disabled, and receives vehicle information from the data collection server 20 when the personal information protection function is disabled, and a control unit 42 that performs a deterioration determination of parts based on the vehicle information when the personal information protection function is disabled, and does not perform a deterioration determination when the personal information protection function is enabled. Furthermore, if the personal information protection function is disabled after it has been enabled, the control unit 42 of the information processing server 40 according to this embodiment does not perform a deterioration determination until the currently used parts are replaced, as there is a possibility that parts have been replaced during the period when the personal information protection function was enabled. After the parts are replaced, it starts a deterioration determination of the replaced parts. Therefore, according to this disclosure, it is possible to perform a deterioration determination appropriately while taking into account the setting of the personal information protection function.

[0048] <Program> To enable the above-mentioned information processing server 40 to function, a computer capable of executing program instructions can be used. Similarly, to enable the above-mentioned local server 50 to function, a computer capable of executing program instructions can be used. The program can enable the computer to function as either the information processing server 40 or the local server 50 by causing it to perform the operations described above.

[0049] The program can be stored on a non-temporary computer-readable medium. Examples of non-temporary computer-readable media include flash memory, magnetic recording devices, optical discs, magneto-optical recording media, or ROM. The program can be distributed, for example, by selling, transferring, or leasing portable media such as SD (Secure Digital) cards, DVDs (digital versatile discs), or CD-ROMs (compact disc read-only memory) on which the program is stored. The program may also be distributed by storing it in server storage and transferring it from the server to other computers. The program may also be provided as a program product.

[0050] The computer, for example, stores programs stored on a portable medium or programs transferred from a server in storage units 41 and 51. Then, the computer reads the programs stored in storage units 41 and 51 with a processor (control unit 42 and 52) and executes processing according to the read program. The computer may also read programs directly from the portable medium and execute processing according to the program. The computer may also execute processing according to the received program sequentially each time a program is transferred to the computer from a server. Processing may also be performed by a so-called ASP (application service provider) type service, which does not transfer programs from the server to the computer, but realizes its function only by execution instructions and result acquisition. A program includes information used for processing by an electronic computer that is equivalent to a program. For example, data that is not a direct instruction to the computer but has the nature of defining the computer's processing falls under "information equivalent to a program".

[0051] Although the embodiments described above are representative examples, various modifications or changes are possible without departing from the spirit of this disclosure. For example, multiple component blocks or processing steps described in the embodiments can be combined into one, or one can be divided into multiple.

[0052] Some embodiments of the present disclosure are described below. However, it should be noted that the embodiments of the present disclosure are not limited to these. [Note 1] A communication unit receives information from a customer information management server that manages information on the owner or user of a vehicle, indicating whether the personal information protection function that protects the personal information of the owner or user is enabled or disabled, and also receives vehicle information from a data collection server that collects vehicle information related to the vehicle, if the personal information protection function is disabled. A control unit that, when the personal information protection function is disabled, performs a deterioration determination of parts related to the vehicle based on the vehicle information, and when the personal information protection function is enabled, does not perform the deterioration determination, An information processing server equipped with the following features. [Note 2] We obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled. An information processing server that, when the personal information protection function is disabled, performs a deterioration check on the vehicle's parts, and does not perform the deterioration check when the personal information protection function is enabled. [Note 3] The information processing server described in Appendix 2, which, if the aforementioned personal information protection function is disabled after it has been enabled, will not perform the deterioration check until the currently used part is replaced, and will start the deterioration check for the replaced part once the currently used part is replaced. [Note 4] An information processing server as described in Appendix 2 or Appendix 3, which performs a deterioration determination of the parts based on vehicle information relating to the vehicle when the aforementioned personal information protection function is disabled. [Note 5] An information processing server as described in any of Appendix 2 to Appendix 4, which changes the threshold for degradation determination according to the part number of the component when performing the degradation determination. [Note 6] The aforementioned component is an information processing server as described in any of the appendices 2 to 5, including engine oil. [Note 7] A customer information management server that manages information about the owner or user of a vehicle, or a communication unit that receives information from the owner or user's terminal device indicating whether the personal information protection function that protects the owner's or user's personal information is enabled or disabled, The system includes, when the setting of the personal information protection function is enabled, a control unit that generates notification information indicating that deterioration determination based on vehicle information relating to the vehicle is not possible, The aforementioned communication unit is a local server that transmits the notification information to the terminal device. [Note 8] We obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled. If the aforementioned personal information protection function is enabled, the local server sends a notification that it is impossible to perform deterioration assessment based on vehicle information relating to the vehicle. [Note 9] If the aforementioned personal information protection function is enabled, the local server described in Appendix 8 further includes in the notification information conditions that enable deterioration assessment based on the vehicle information. [Note 10] An information processing server that performs deterioration assessment of vehicle parts, A local server manages the history of replacements of the aforementioned parts, A data collection server that collects information about the aforementioned vehicle, The vehicle comprises a customer information management server that manages information about the owner or user of the vehicle, The customer information management server transmits to the information processing server information indicating whether the personal information protection function that protects the personal information of the owner or user is enabled or disabled. The information processing server is an information processing system that performs deterioration determination of vehicle parts when the personal information protection function is disabled, and does not perform deterioration determination when the personal information protection function is enabled. [Note 11] When the part is replaced, the local server transmits replacement history information indicating that the part has been replaced to the information processing server. The information processing server, if the personal information protection function is disabled after it has been enabled, will not perform the degradation determination until the currently used parts are replaced, and once the currently used parts are replaced, will start the degradation determination of the replaced parts, as described in Appendix 10. [Note 12] The data collection server transmits vehicle information relating to the vehicle to the information processing server when the personal information protection function is disabled. The information processing server is an information processing system according to Appendix 10 or Appendix 11, which determines the deterioration of the parts based on the vehicle information when the personal information protection function is disabled. [Note 13] The information processing server is an information processing system according to any one of the appendices 10 to 12, wherein when performing the degradation determination, it changes the degradation determination threshold according to the part number of the component. [Note 14] The information processing server, To obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled, When the aforementioned personal information protection function is enabled, the deterioration of the vehicle's parts will not be determined, and when the aforementioned personal information protection function is disabled, the deterioration determination will be performed. An information processing method that performs the following. [Note 15] The aforementioned information processing server The information processing method described in Appendix 14, wherein if the setting of the personal information protection function is disabled after it has been enabled, the deterioration determination will not be performed until the currently used part is replaced, and once the currently used part is replaced, the deterioration determination of the replaced part will be started. [Note 16] The aforementioned information processing server The information processing method described in Appendix 14 or Appendix 15, which determines the deterioration of the parts based on vehicle information relating to the vehicle when the personal information protection function is disabled. [Note 17] The aforementioned information processing server The information processing method described in any of Appendix 14 to Appendix 16, wherein when performing the aforementioned deterioration determination, the threshold for deterioration determination is changed according to the part number of the component. [Note 18] The aforementioned component is an information processing method as described in any of Appendix 14 to Appendix 17, including engine oil. [Note 19] The local server, To obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled, If the aforementioned personal information protection function is enabled, a notification will be sent informing the user that it is impossible to perform a deterioration assessment based on vehicle information relating to the vehicle. An information processing method that performs the following. [Note 20] The aforementioned local server, The information processing method described in Appendix 19, wherein, if the setting of the aforementioned personal information protection function is enabled, the notification information further includes conditions that enable deterioration determination based on the vehicle information. [Explanation of symbols]

[0053] 1. Information Processing System 10 vehicles 11. In-vehicle communication device 20 Data Collection Servers 30 Customer Information Management Server 40 Information Processing Server 41,51 Storage part 42,52 Control Unit 43,53 Communications Department 50 local servers 60 Terminal devices

Claims

1. A communication unit receives information from a customer information management server that manages information on the owner or user of a vehicle, indicating whether the personal information protection function that protects the personal information of the owner or user is enabled or disabled, and also receives vehicle information from a data collection server that collects vehicle information related to the vehicle, if the personal information protection function is disabled. A control unit that, when the personal information protection function is disabled, performs a deterioration determination of parts related to the vehicle based on the vehicle information, and when the personal information protection function is enabled, does not perform the deterioration determination, An information processing server equipped with the following features.

2. We obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled. An information processing server that, when the personal information protection function is disabled, performs a deterioration check on the vehicle's parts, and does not perform the deterioration check when the personal information protection function is enabled.

3. The information processing server according to claim 2, wherein if the setting of the personal information protection function is disabled after it has been enabled, the degradation determination will not be performed until the currently used part is replaced, and once the currently used part is replaced, the degradation determination of the replaced part will be started.

4. The information processing server according to claim 2, which, when the personal information protection function is disabled, determines the deterioration of the parts based on vehicle information relating to the vehicle.

5. The information processing server according to claim 2, wherein when performing the deterioration determination, the threshold for deterioration determination is changed according to the part number of the component.

6. The information processing server according to claim 2, wherein the component includes engine oil.

7. A customer information management server that manages information about the owner or user of a vehicle, or a communication unit that receives information from the owner or user's terminal device indicating whether the personal information protection function that protects the owner's or user's personal information is enabled or disabled, The system includes, when the setting of the personal information protection function is enabled, a control unit that generates notification information indicating that deterioration determination based on vehicle information relating to the vehicle is not possible, The aforementioned communication unit is a local server that transmits the notification information to the terminal device.

8. We obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled. If the aforementioned personal information protection function is enabled, the local server sends a notification that it is impossible to perform a deterioration assessment based on vehicle information relating to the vehicle.

9. The local server according to claim 8, wherein, if the setting of the personal information protection function is enabled, the notification information further includes conditions that enable deterioration determination based on the vehicle information.

10. An information processing server that performs deterioration assessment of vehicle parts, A local server manages the history of replacements of the aforementioned parts, A data collection server that collects information about the aforementioned vehicle, The vehicle comprises a customer information management server that manages information about the owner or user of the vehicle, The customer information management server transmits to the information processing server information indicating whether the personal information protection function that protects the personal information of the owner or user is enabled or disabled. The information processing server is an information processing system that performs deterioration determination of vehicle parts when the personal information protection function is disabled, and does not perform deterioration determination when the personal information protection function is enabled.

11. When the part is replaced, the local server transmits replacement history information indicating that the part has been replaced to the information processing server. The information processing server, if the personal information protection function is disabled after it has been enabled, will not perform the degradation determination until the currently used parts are replaced, and will start the degradation determination of the replaced parts once the currently used parts are replaced, as described in claim 10.

12. The data collection server transmits vehicle information relating to the vehicle to the information processing server when the personal information protection function is disabled. The information processing system according to claim 10, wherein the information processing server determines the deterioration of the parts based on the vehicle information when the personal information protection function is disabled.

13. The information processing system according to claim 10, wherein the information processing server changes the threshold for degradation determination according to the part number of the component when performing the degradation determination.

14. The information processing server, To obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled, When the aforementioned personal information protection function is enabled, the deterioration of the vehicle's parts will not be determined, and when the aforementioned personal information protection function is disabled, the deterioration determination will be performed. An information processing method that performs the following.

15. The aforementioned information processing server The information processing method according to claim 14, wherein if the setting of the personal information protection function is disabled after it has been enabled, the deterioration determination is not performed until the currently used part is replaced, and once the currently used part is replaced, the deterioration determination of the replaced part is started.

16. The aforementioned information processing server The information processing method according to claim 14, wherein when the personal information protection function is disabled, the deterioration of the parts is determined based on vehicle information relating to the vehicle.

17. The aforementioned information processing server The information processing method according to claim 14, wherein when performing the deterioration determination, the threshold for deterioration determination is changed according to the part number of the component.

18. The information processing method according to claim 14, wherein the component includes engine oil.

19. The local server, To obtain information indicating whether the personal information protection function that protects the personal information of the vehicle owner or user is enabled or disabled, If the aforementioned personal information protection function is enabled, a notification will be sent informing the user that it is impossible to perform a deterioration assessment based on vehicle information relating to the vehicle. An information processing method that performs the following.

20. The aforementioned local server, The information processing method according to claim 19, wherein, if the setting of the personal information protection function is enabled, the notification information further includes conditions that enable deterioration determination based on the vehicle information.

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