system
The system optimally assigns sales representatives and generates proposals based on their skills and past performance, enhancing customer interactions by providing real-time feedback, thus increasing the closing rate.
JP2026107569APending Publication Date: 2026-06-30SOFTBANK GROUP CORP
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-12-18
- Publication Date
- 2026-06-30
AI Technical Summary
Technical Problem
Existing systems struggle to optimally assign sales representatives based on their skills, operation status, and past contract achievements, and fail to provide effective proposals for customer inquiries.
Method used
A system comprising an assignment unit that selects the most suitable sales representative based on their skills, workload, and past closing performance, a generation unit that analyzes customer inquiries to generate optimal proposals, and a feedback unit that learns from past closing data to provide real-time feedback on proposal improvements.
Benefits of technology
The system effectively assigns the right sales representative and generates tailored proposals, increasing the closing rate by providing real-time feedback for improved customer interactions.
✦ Generated by Eureka AI based on patent content.
Smart Images
Figure 2026107569000001_ABST
Abstract
The system according to this embodiment aims to assign the most suitable sales representative, taking into account their skills, workload, and past sales performance, and to provide prompt and effective proposals in response to customer inquiries. [Solution] The system according to the embodiment comprises an assignment unit, a generation unit, and a feedback unit. The assignment unit assigns the most suitable sales representative based on the sales representative's skills, work status, and past closing performance. The generation unit analyzes the customer's inquiry to the sales representative assigned by the assignment unit and automatically generates the most suitable proposal and response examples. The feedback unit learns the sales representative's past closing data based on the proposal and response examples generated by the generation unit, analyzes success patterns, and provides real-time feedback on areas for improvement in the proposal.
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