Public intelligence equipment

Abstract

To provide a public information facility that provides customized information when a user's voice query is received, and allows the user to continue searching by linking to a related web page using a quick code even when the user leaves the site. [Solution] The public information equipment 1 comprises a display panel, a computing module, a voice processing module, and a network module. The computing module includes a voice recognition program and a prompt word (keyword) extraction program. The voice processing module includes a speaker and a microphone. The network module is connected to an external information card database unit, which includes a plurality of prompt words and a plurality of information cards, each of which has at least one pre-defined prompt word. The computing module picks up the user's voice through the microphone, and the voice recognition program identifies whether the voice contains the pre-defined prompt word. If the pre-defined prompt word is identified, the prompt word (keyword) extraction program automatically triggers an information card corresponding to the pre-defined prompt word. The computing module then includes a readable quick code on the information card displayed on the display panel, allowing the user to capture the quick code. The quick code links to a web page related to the pre-defined prompt word.

Description

[Technical Field]

[0001] The present invention relates to an information facility, and more particularly to a public information facility that can provide customized information. [Background technology]

[0002] Nowadays, people often look up local information when traveling abroad. For example, when traveling abroad or wanting to eat delicious food, they may want to use public devices to look up local tourist or gourmet information. However, if the public device does not understand the user's language, or if the response from the device is not in a character or language that the user (questioner) is familiar with or uses frequently, the search becomes more difficult and the user must use translation software to understand the device's response.

[0003] For example, when an international tourist visits an airport, train station, tourist spot, or government agency in Taiwan and searches for local tourist or gourmet information on a device that provides a search function in English (or a language other than Chinese), if the device's response is in Chinese (or a language other than Chinese), the user will have to use software to translate Chinese into English before they can understand the content. Not only is this inconvenient, but the translation may contain unnatural expressions or incorrect meanings, which could lead to misunderstandings by the user. Furthermore, if the user leaves the device, they will not be able to continue searching, which is extremely inconvenient. Summary of the Invention [Problem to be solved by the invention]

[0004] This solves the problem of users misunderstanding the translation due to unnatural expressions or incorrect meanings, and the problem of users being unable to continue searching after leaving the translation device. [Means for solving the problem]

[0005] The purpose of this invention is to provide a public information facility that not only can provide customized information directly to the user (queryer) when the user makes a voice inquiry, but also allows the user to continue searching even when the user leaves the location, which is convenient for the user.

[0006] To achieve the above objectives, the public information device of the present invention comprises a display panel, a computing module, a voice processing module, and a network module. The computing module is connected to the display panel and includes a voice recognition program and a prompt word (keyword) extraction program. The voice processing module is connected to the computing module and includes a speaker and a microphone. The network module is connected to an external information card database unit. The information card database unit includes a plurality of prompt words and a plurality of information cards, each of which has at least one pre-defined prompt word. The computing module picks up the user's voice through the microphone, and the voice recognition program identifies whether the voice contains the pre-defined prompt word. If the pre-defined prompt word is identified, the prompt word (keyword) extraction program automatically triggers an information card corresponding to the pre-defined prompt word. The computing module controls the inclusion of a readable quick code in the information card displayed on the display panel, allowing the user to capture the quick code. The quick code is linked to a web page related to the pre-defined prompt word.

[0007] In one embodiment, the speech recognition process (program) includes a speech-to-text step and a character identification step.

[0008] In one embodiment, the quick code is a QR Code®.

[0009] In one embodiment, the display panel is a transparent display.

[0010] In one embodiment, the display panel is a double-sided display.

[0011] In one embodiment, the information card includes at least one information area, a summary information area, and a detailed information area, and the content of the detailed information area can be obtained via a quick code.

[0012] In one embodiment, the web page linked to by the quickcode supports multiple different language interfaces and automatically switches the displayed language based on the language settings on the user's personal device.

[0013] In one embodiment, the speech recognition process (program) supports multiple different languages ​​and automatically switches the display language depending on the language setting of the user's personal device.

[0014] In one embodiment, when the display panel displays the information card, the computing module simultaneously displays a pattern or animation on the display panel, and the pattern or animation prompts the user to read the quick code.

[0015] In one embodiment, the contents of the information card database unit can be updated remotely by a cloud server.

[0016] In one embodiment, the calculation module further includes a translation process, which, when picking up a foreign language voice, automatically translates the foreign language voice into a local language and displays the translation result on the display panel.

[0017] In one embodiment, when the calculation module identifies a plurality of preset prompt words, the calculation module controls the display panel to simultaneously display a plurality of information cards corresponding to the plurality of preset prompt words, or allows the user to select the information card they want to view.

[0018] In one embodiment, the display panel can display the information card while simultaneously selecting to have the contents of the information card broadcast aloud through a speaker.

[0019] As described above, in the public information facility of the present invention, the computing module includes a speech recognition processing program and a prompt word (keyword) extraction processing program; the speech processing module includes a speaker and a microphone; the network module is connected to an external information card database unit, which includes a plurality of prompt words and a plurality of information cards, each of which has at least one pre-defined prompt word. The computing module also picks up the user's voice via the microphone, and the speech recognition processing program identifies whether the voice contains the pre-defined prompt word. When the pre-defined prompt word is identified, the prompt word (keyword) extraction processing program automatically triggers the information card corresponding to the pre-defined prompt word. The computing module controls the inclusion of a readable quick code on the information card displayed on the display panel, allowing the user to capture the quick code. The quick code is designed to link to a web page related to the pre-defined prompt word. This allows the public information facility of the present invention to not only directly provide customized information to the user (questioner) when the user voice-queries, but also to provide further search convenience even when the user leaves the location by linking to the relevant web page via the quick code. [Effects of the Invention]

[0020] When the public information device of this invention receives a voice query from a user (questioner), it provides customized information through processes such as voice recognition and prompt word extraction, and even if the user leaves the site, they can continue searching by linking to related web pages using quick codes. [Brief explanation of the drawings]

[0021] [Figure 1] 1 is a diagram illustrating different information provided by a public information system according to an embodiment of the present invention; [Figure 2]1 is a diagram illustrating different information provided by a public information system according to an embodiment of the present invention; [Figure 3] FIG. 2 is a functional block diagram of a public information facility according to an embodiment of the present invention; DETAILED DESCRIPTION OF THE INVENTION

[0022] The public information equipment of the present invention will be described in detail with reference to the drawings, in which the same elements are designated by the same reference numerals.

[0023] 1 and 2 are diagrams showing different information provided by the public information equipment according to an embodiment of the present invention, and FIG. 3 is a functional block diagram of the public information equipment according to an embodiment of the present invention.

[0024] 1 to 3, the public information device 1 of the present invention is a public information electronic device, and includes a display panel 11, a computing module 12, a voice processing module 13, and a network module 14. The public information device 1 of this embodiment also includes a base 15, in which the computing module 12, the voice processing module 13, and the network module 14 are installed.

[0025] In one embodiment, the display panel 11 may be a double-sided display. In one embodiment, the display panel 11 may be a transparent display, and the light transmittance may be, for example, greater than 40%. In one embodiment, the display panel 11 may be a transparent double-sided display. In one embodiment, the public information device 1 is a portable display, a tabletop display, or a stand-type display. In one embodiment, the display panel 11 may be a liquid crystal display, a light-emitting diode display, an organic light-emitting diode display, or a micro-light-emitting diode display, but the present invention is not limited thereto.

[0026] The computing module 12 is connected to the display panel 11. The computing module 12 includes a speech recognition process (program) 121 and a prompt word (keyword) extraction process (program) 122. The speech recognition process (program) 121 can recognize a user's speech, and the prompt word (keyword) extraction process (program) 122 can extract prompt words from the user's speech. In one embodiment, the speech recognition process (program) 121 includes a speech-to-text process (program) and a character identification process (program). The speech-to-text process converts a user's speech into text in real time; the character identification process identifies the converted text in real time to understand the meaning of the user's words. In one embodiment, the speech recognition process (program) 121 supports multiple languages ​​and automatically switches the display language based on the language setting of the user's personal device (e.g., a smartphone or tablet carried by the user). For example, if the display language of the user's smartphone is English, the speech recognition process (program) 121 translates the identified text into English in real time.

[0027] In one embodiment, the computing module 12 further includes a translation process (program) (not shown in the figure). When a foreign language speech is picked up (e.g., English, Japanese, or other language used by the user), the translation process can automatically translate the foreign language speech into the local language (e.g., Chinese) and display the translation result on the display panel 11. In one embodiment, the translation process can utilize a vocabulary database, a grammar database, a terminology database, a domain knowledge database, and / or a private cloud knowledge database stored in the computing module 12 and / or the cloud server 2, and translate the foreign language speech into the local language using machine learning (ML), for example, a deep learning model, using large-scale data (big data). The present invention is not limited to translating from one language to another, and can be determined based on the application location and settings.

[0028] In one embodiment, the functions of the speech recognition process (program) 121 (speech-to-text process (program), character identification process (program)), prompt word (keyword) extraction process (program) 122, and / or translation process (program) are realized by software, hardware, or firmware. Note that the terms "process" and "process (program)" used in this specification refer to a broad processing concept that includes implementation by software, hardware, or firmware.

[0029] The voice processing module 13 is connected to the calculation module 12. The voice processing module 13 includes a speaker 131 and a microphone 132; the speaker 131 is for emitting voice, and the microphone 132 is for picking up voice (e.g., picking up the user's voice). Therefore, the public information facility 1 picks up the user's speaking voice through the microphone 132 and transmits the voice to the user through the speaker 131.

[0030] The network module 14 is connected to the calculation module 12. The network module 14 can be connected to an external information card database unit 21. The information card database 21 includes a plurality of prompt words 211 and a plurality of information cards 212, and each information card 212 includes at least one prompt word 211. That is, one or more corresponding prompt words 211 can be preset for each information card 212. In this embodiment, the information card database unit 21 is stored in the cloud server 2, and the contents of the information card database unit 21 can be remotely updated by the cloud server 2. In other words, a designer or a person in charge can use the cloud server 2 to remotely update the information cards 212 and their corresponding prompt words 211 stored in the information card database unit 21. Here, the information cards 212 can also be called "handy guides."

[0031] In one embodiment, the prompt words are keywords, such as cities or countries (e.g., Tainan, Nantou, Japan, Kyoto, etc.), means of transportation (e.g., bus, train, MRT, airplane, Shinkansen, etc.), gourmet foods (e.g., xiaolongbao, danzi noodles, pineapple cake, miso, etc.), spots (e.g., Anping Old Fort, Sun Moon Lake, Taipei 101, Kiyomizu Temple, etc.), or specific nouns (e.g., birthday, wine, sports car, all of Taiwan, championship match, solo travel, coins, etc.), specific adjectives (e.g., beyond imagination, luxury, luxurious, classic), specific verbs (e.g., unboxing review, visit photo posting spots, binge eating), or other prompt words or keywords, but the present invention is not limited to these and can be determined by design.

[0032] In one embodiment, the network module 14 includes a wired network module and / or a wireless network module. The wireless network module may include a WIFI module, a Bluetooth module, or a mobile network module such as 3G, 4G, 4G LTE, 5G, or 6G. In this embodiment, the public information device 1 connects and communicates with the network module 14 via an external device (cloud server 2) to obtain the prompt words 211 and the information cards 212 from the information card database unit 21. It should be understood that the cloud server 2 has another network module (not shown) corresponding to the network module 14, which connects and communicates with the network module 14 of the public information device 1. In addition, a designer or a staff member can remotely update the information cards 212 and the corresponding prompt words 211 stored in the information card database unit 21 via the other network module of the cloud server 2.

[0033] Therefore, when a user verbally asks a question to the public information facility 1, the computing module 12 picks up the user's voice through the microphone 132 of the voice processing module 13 and uses the voice recognition processing (program) 121 to identify whether the voice contains a prompt word 211 preset in the information card database unit 21. When the voice recognition processing (program) 121 identifies one of the preset prompt words 211 in the user's voice, the prompt word (keyword) extraction processing (program) 122 can automatically trigger an information card 212 corresponding to the preset prompt word 211. The computing module 12 can control the information card 212 displayed on the display panel 11 to include a readable quick code, allowing the user to capture the quick code, which links to a web page related to the preset prompt word 211. The quick code may also be a QR Code (two-dimensional code), consisting of a black and white rectangular design, which can be read by a smart electronic device (e.g., a smartphone or tablet) to quickly link to a web page related to the preset prompt word 211.

[0034] In one embodiment, when a user reads (or captures) a quick code (QR Code) displayed on the display panel 11 with a personal device (e.g., a smartphone or tablet) to quickly link to a web page related to a preset prompt word 211, the related web page can support multiple different language interfaces and automatically switch to the display language according to the language setting of the user's personal device, thereby achieving the purpose of customization. For example, if the display language of the user's mobile phone is English, the web page linked to by the quick code will automatically switch to English, allowing the user to view it without using translation software, preventing the user from misunderstanding due to unnatural or incorrect translation content.

[0035] Two application examples will be described below.

[0036] Application example 1: Suppose a tourist from the United States visits Tainan and asks how to get to Anping Fort. He asks the public information device 1 in the bus terminal in English, "Excuse me, how can I take a bus to Anping Fort from here?" When the speech recognition processing (program) 121 of the computing module 12 identifies preset prompt words such as "bus" and "Anping Fort," the prompt word (keyword) extraction processing (program) 122 can automatically trigger an information card 212 corresponding to the preset prompt words such as "bus" and "Anping Fort." The information card 212 and a quick code can be displayed on the display panel 11, and a web page related to the preset prompt words 211 (such as "bus" and "Anping Fort") can be linked through the quick code. The information card 212 also includes at least one information area, including a summary information area and a detailed information area; the content of the summary information area can be directly displayed on the display panel 11 (as shown in FIG. 1 or FIG. 2), and the content of the detailed information area can be obtained from the web page linked by the quick code. In the above example, if a Chinese-speaking user determines that an American tourist is asking about transportation options, they can trigger an information card 212 related to available bus routes through a prompt word (keyword) extraction process (program) in Chinese. This information card 212 can include a summary information area and a detailed QR code information area on the route webpage. In one embodiment, the language of the summary information area displayed on the display panel 11 can be the same as the language used by the user (e.g., English). In one embodiment, the webpage linked to the quick code can be displayed in two ways, for example, the detailed information area can be entirely in English, or partly in Chinese and partially translated into English. In one embodiment, the information card 212 also includes multiple language options. For example, whether a Chinese-speaking user asks a question in Chinese or an American tourist asks a question in English, the retrieved information card 212 includes multiple language options, allowing it to be converted or inserted into a language more suitable for the user.

[0037] In application example 1, as shown in FIG. 1 , a quick code (QR Code) linking to a webpage related to the content of information card 212 is displayed on display panel 11. Display panel 11 displays summary information (in English) about taking a bus to Anping Old Fort (e.g., bus route 69 from Tainan Station to Anping Old Fort: Fucheng Taijiang Line and related summary information). When a user scans (or photographs) the quick code (QR Code) in FIG. 1 , the webpage linked to by the quick code displays detailed information (in English) about the bus route to Anping Old Fort, which can assist American tourists in browsing and planning their trip. Thus, American tourists can not only obtain summary information (in English) about transportation options to Anping Old Fort through public information device 1, but also obtain detailed information (in English) about transportation options to Anping Old Fort through the quick code (QR Code). Even when American tourists leave public information device 1, they can continue searching for information on the linked webpage, which is very convenient.

[0038] In application example 2, as shown in FIG. 2, when an international tourist searches for recommended local cuisine in Tainan in English on the public information device 1, if the spoken words include prompt words such as "local food" and "cuisines," a QR code linking to a web page related to the summary content of the Tainan local cuisine information card 212 will be displayed on the display panel 11. Furthermore, when a Chinese-speaking user indicates a prompt word including "Tainan cuisine," a QR code linking to a related web page will appear on the display panel 11. Furthermore, what is displayed on the display panel 11 is the summary information (in English) of Tainan local cuisine (e.g., danzi noodles, shrimp rolls, coffin buns, and shiitake fish soup), and when the user scans the QR code displayed on the display panel 11, the linked web page will provide detailed information (in English) about Tainan local cuisine, which will facilitate international tourists' browsing and planning their trip. Therefore, not only can international tourists obtain summary information (in English) about Tainan's local delicacies through Public Information Device 1, but they can also obtain detailed information (in English) about Tainan's local delicacies by scanning the quick code (QR Code). Even if international tourists leave Public Information Device 1, they can continue to search for information on the linked web page.

[0039] Furthermore, in one embodiment, when the display panel 11 displays the information card 212, the computing module 12 can simultaneously display a pattern or video on the display panel 11, which prompts the user to scan the quick code, thereby helping the user to smoothly obtain detailed information. In one embodiment, when the information card 212 is displayed on the display panel 11, there is also an option to simultaneously broadcast the content of the information card 212 audibly through the speaker, allowing the user to select whether or not to broadcast the content of the information card 212.

[0040] In one embodiment, when the computing module 12 identifies a plurality of preset prompt words 211, the computing module 12 controls the display panel 11 to simultaneously display a plurality of information cards 212 corresponding to the plurality of preset prompt words 211 (i.e., all of the plurality of information cards 212 are displayed on the display panel 11); or allows the display panel 11 to allow the user to select the information card 212 they want to view, i.e., displays summary information of the plurality of information cards 212 and their corresponding QR Codes, and the user reads the QR Code corresponding to the information card they want. In this case, the summary information and the corresponding QR Codes may be displayed in parallel to improve the operability of selection.

[0041] To summarize, in the public information device of the present invention, the computing module includes a voice recognition processing program and a prompt word (keyword) extraction processing program. The voice processing module includes a speaker and a microphone. The network module is connected to an external information card database unit, which includes a plurality of prompt words and a plurality of information cards, each with at least one preset prompt word. The computing module picks up the user's voice via the microphone, and the voice recognition processing program identifies whether the voice contains the preset prompt word. If the preset prompt word is identified, the prompt word (keyword) extraction processing program automatically triggers the information card corresponding to the preset prompt word. The computing module controls the inclusion of a readable quick code on the information card displayed on the display panel, allowing the user to capture the quick code. The quick code is designed to link to a web page related to the preset prompt word. This allows the public information device of the present invention to not only directly provide customized information to the user (questioner) when the user voice-queries, but also to provide further convenience for the user, as the quick code can be linked to the relevant web page for continued search even when the user leaves the device.

[0042] The foregoing is illustrative and not limiting, and any modifications or variations thereto that do not depart from the scope of the claims of the present invention are within the scope of the utility model claims. [Industrial Applicability]

[0043] The public information facility provided by this invention can not only directly provide customized information in response to the question posed by the user (questioner) via voice, but also allows for continued searching even after the user leaves the site. [Explanation of symbols]

[0044] 1 Public information equipment 11 Display panel 12 Computational Module 121 Speech Recognition Processing (Program) 122 Prompt word (keyword) extraction process (program) 13 Audio Processing Module 131 speakers 132 Mike 14 Network Module 15 Foundation 2. Cloud Server 21 Information Card Database Unit 211 prompt words 212 Information Card

Claims

1. A display panel; a calculation module connected to the display panel and including a speech recognition program and a prompt word (keyword) extraction program; an audio processing module coupled to the computing module, the audio processing module including a speaker and a microphone; a network module connected to the calculation module and connected to an external information card database unit; The information card database unit includes a plurality of prompt words and a plurality of information cards, and at least one of the prompt words is preset on each information card; The computing module picks up the user's voice through the microphone, and the voice recognition process (program) identifies whether the voice contains the preset prompt word; when the preset prompt word is identified, the prompt word (keyword) extraction process (program) automatically triggers the information card corresponding to the preset prompt word, and the computing module controls the information card displayed on the display panel to include a readable quick code, allowing the user to capture the quick code, and the quick code is linked to a web page related to the preset prompt word.

2. 2. The public information facility according to claim 1, wherein the speech recognition processing (program) includes a speech-to-text conversion processing (program) and a character identification processing (program).

3. The public information facility according to claim 1 , wherein the quick code is a QR code.

4. 2. The public information facility according to claim 1, wherein the display panel is a transparent display.

5. 2. The public information facility according to claim 1, wherein the display panel is a double-sided display.

6. The public information facility according to claim 1, wherein the information card includes at least one information area of ​​a summary information area and a detailed information area, and the contents of the detailed information area can be obtained via the quick code.

7. The public information facility of claim 1, wherein the web page linked to the quick code supports a plurality of different language interfaces and automatically switches the display language according to the language setting on the user's personal device.

8. The public information facility according to claim 1, wherein the speech recognition processing (program) supports a plurality of different languages ​​and automatically switches the display language according to the language setting of the user's personal device.

9. The public information facility of claim 1, wherein when the display panel displays the information card, the calculation module simultaneously displays a pattern or video on the display panel, and the pattern or video prompts the user to read the quick code.

10. The public information facility of claim 1 , wherein the contents of the information card database unit can be remotely updated by a cloud server.

11. The public information facility of claim 1, wherein the calculation module further includes a translation process, and when a foreign language voice is picked up, the translation process (program) automatically translates the foreign language voice into the local language and displays the translation result on the display panel.

12. The public information facility of claim 1, characterized in that when the calculation module identifies a plurality of predetermined prompt words, the calculation module controls the display panel to simultaneously display a plurality of information cards corresponding to the plurality of predetermined prompt words, or allows the user to select the information card they want to view.

13. 2. The public information facility according to claim 1, wherein the display panel can display the information card while the speaker can select to broadcast the content of the information card.

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