PRINTING METHOD, INFORMATION PROCESSING SYSTEM, AND CONTROL PROGRAM

Abstract

To make it more likely that waiting time till the completion of printing turns out to be useful for users.SOLUTION: A printing method is provided, comprising: a customization step of customizing a print-in-progress screen upon receipt of a customization instruction of an administrator; a printing step of performing printing in response to a print-start instruction; and a display step of displaying a customized print-in-progress screen during the printing step. The display step selects and displays at least one of multiple print-in-progress screens including the customized print-in-progress screen according to the status in the printing step.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a printing method, an information processing system, and a control program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, it is known that in a multifunction peripheral, a progress status is displayed during execution of a job such as a print job (for example, Patent Document 1, FIG. 10). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2019-202441 A Summary of the Invention [Problem to be solved by the invention]

[0004] If various contents set by the administrator can be displayed during printing in addition to the print progress, the waiting time until printing is completed can be useful for the user. [Means for solving the problem]

[0005] A printing method for achieving the above object includes a customization step of customizing a printing screen in response to a customization instruction from an administrator, a printing step of printing in response to receiving an instruction to start printing, and a display step of displaying the customized printing screen during the printing step, wherein the display step automatically selects and displays at least one of a plurality of printing screens including the customized printing screen in accordance with the situation in the printing step.

[0006] To achieve the above-mentioned objective, an information processing system includes a customization unit that accepts customization instructions from an administrator and customizes a screen that is being executed while a process is being executed, a processing execution unit that executes the process in response to receiving an instruction to start execution, and a display unit that displays the customized executing screen while the process is being executed, and the display unit automatically selects and displays at least one of a plurality of executing screens including the customized executing screen depending on the execution status of the process.

[0007] A control program for achieving the above-mentioned objective causes a computer to function as a customization unit that accepts customization instructions from an administrator and customizes a screen during execution of a process, a process execution unit that executes the process in response to receiving an instruction to start execution, and a display unit that displays the customized running screen during execution of the process, wherein the display unit automatically selects and displays at least one of a plurality of running screens, including the customized running screen, depending on the execution status of the process. [Brief description of the drawings]

[0008] [Figure 1] FIG. [Diagram 2] FIG. 13 is a diagram showing an example of a screen for selecting a display mode during printing. [Diagram 3] FIG. 13 is a diagram showing an example of a screen for setting customized content. [Figure 4] FIG. 13 is a diagram showing an example of a default printing screen. [Diagram 5] FIG. 13 is a diagram showing an example of a customized printing screen. [Figure 6] FIG. 4 is a diagram for explaining management of whether or not content is confirmed; [Figure 7] 13 is a flowchart of a printing screen display process. [Figure 8] FIG. 13 is a diagram showing an example of a display setting screen for optional information and required information. [Figure 9] 11 is a flowchart of a display process before and after an error occurs. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Here, the embodiments of the present invention will be described in the following order. (1) Information processing system configuration: (2) Customizing the Printing Screen: (3) Customized print screen display: (4) Whether or not the user confirms the customized printing screen: (5) Required and optional information: (6) Display after the error is resolved: (7) Other embodiments:

[0010] (1) Information processing system configuration: FIG. 1 is a block diagram showing the configuration of a multifunction device 1 as an information processing system according to an embodiment of the present invention. The multifunction device 1 includes a processor 10, a nonvolatile memory 20, a UI unit 30 (User Interface), a communication unit 40, a printing unit 50, a reading unit 60, and a FAX communication unit 70. The processor 10 includes a CPU, a ROM, a RAM, etc. (not shown), and can execute various programs recorded in the nonvolatile memory 20 to control each unit of the multifunction device 1. The processor 10 may be configured as a single chip or as a plurality of chips. For example, an ASIC may be used instead of the CPU, or the CPU and the ASIC may work together.

[0011] The UI unit 30 includes a touch panel display. The touch panel display includes a display panel that displays various information under the control of the processor 10, and a touch detection panel overlaid on the display panel, and detects touch operations by a human finger or the like. The touch panel display outputs information indicating the touch operation to the processor 10. The processor 10 acquires the touch operation based on the information. Note that, unless otherwise specified, information in this application may be regarded as the same information even if its expression format is different, as long as it conveys the same content. In other words, information may be regarded as the same information even if there is a difference in the presence or absence of a line break or a difference in font style.

[0012] The communication unit 40 includes various communication interfaces for wired or wireless communication with other devices. The communication unit 40 also includes an interface for communicating with various removable memories attached to the multifunction device 1. In this embodiment, the communication unit 40 also includes an NFC communication unit. The NFC communication unit has a function of communicating with an NFC tag when approaching within a predetermined distance from the NFC tag and acquiring data recorded on a recording medium of the NFC tag.

[0013] In this embodiment, the printing unit 50 includes actuators, sensors, drive circuits, mechanical parts, etc. for printing on various print media using various printing methods such as inkjet and electrophotography. The reading unit 60 includes devices for reading an original placed on the original glass or an original set in the ADF original tray, such as a well-known color image sensor and light source, actuators for transporting the original, drive circuits, sensors, mechanical parts, etc.

[0014] The FAX communication unit 70 includes a modem for FAX communication of image data representing an original via a public switched telephone network or the like, a circuit for detecting and generating control signals for transmitting and receiving the image data, a circuit for encoding the transmitted data and decoding the received data, and the like. The multifunction device 1 includes a clock circuit (not shown), and the processor 10 can obtain the current date and time from the clock circuit.

[0015] In this embodiment, it is assumed that the multifunction device 1 is installed in an office or the like and is shared by multiple users. The user of the multifunction device 1 carries an ID card, and the ID card has a recording medium in which the user's identification number is recorded. When the user approaches the multifunction device 1 and uses the multifunction device 1, the user holds the ID card over the NFC communication unit, and the multifunction device 1 acquires the identification number through the NFC communication unit and determines whether the user is a user who has been registered in the authentication information table. If the user is a user who has been registered in the authentication information table, the user can log in to the multifunction device 1, and by logging in to the multifunction device 1, the user can use various functions of the multifunction device 1. The multifunction device 1 has multiple functions such as a copy function, a print function, a scan function, and a fax function. In addition, the multifunction device 1 can display any content during printing by customization by an administrator, which will be described later.

[0016] The processor 10 can execute a control program (not shown) recorded in a non-volatile memory 20. When the control program is executed, the processor 10 functions as a customization unit 11, a process execution unit 12, a display unit 13, and a management unit 14.

[0017] The customization unit 11 is a function that customizes a screen during execution of processing in response to a customization instruction from an administrator. A process in which an administrator performs settings for displaying arbitrary content during execution of processing in the multifunction device 1 is called a customization process. In this embodiment, an example of customizing a printing screen as a screen during execution of processing will be described. The printing screen is a screen that is displayed during the period from when printing is started upon receiving an instruction from a user to start printing until the print job corresponding to the instruction is completed. It is to be noted that it is of course possible to customize a login screen, a scanning screen, and a FAX communication screen.

[0018] The process execution unit 12 is a function that executes a process in response to receiving an execution instruction, and in this embodiment, is a function that performs printing in response to receiving an instruction to start printing. For example, a user transmits a file to be printed from a PC or the like to the multifunction device 1, and the user who logs in to the multifunction device 1 performs an instruction to start printing the file stored in the multifunction device 1 by operating the UI unit 30. In addition, printing of a file stored in the multifunction device 1 after receiving a fax, or a file obtained from another cloud server may be assumed. In addition, printing in a copy function may be assumed. When an instruction to start printing is received, the processor 10 causes the print unit 50 to execute printing based on the data to be printed. The process in which the processor 10 performs printing using the function of the process execution unit 12 is called a printing process. The display unit 13 has a function of displaying a customized printing screen during printing. The display unit 13 also has a function of displaying a non-customized printing screen during printing. The process in which the processor 10 displays on the UI unit 30 using the function of the display unit 13 is called a display process.

[0019] (2) Customizing the Printing Screen: 2 and 3 are diagrams showing examples of screens used in the customization process. FIG. 2 is a screen for selecting the display mode during printing. The display mode at login can also be selected on the screen of FIG. 2. In this embodiment, as the display mode during printing, any one of "Display during printing", "Display all randomly", "Preset image", "Customized image 1", "Customized image 2", "Customized string 1", and "Customized string 2" can be selected. When "Display during printing" is selected, the processor 10 displays the default content during printing in the area p1 during printing. The area p1 is a default area on the screen of the touch panel display of the UI unit 30 (see FIGS. 4 and 5).

[0020] FIG. 4 is a diagram showing an example of a printing screen (also called the default printing screen) when "printing display" is selected. On the default printing screen, various information indicating the print job being executed is displayed in area p1. For example, as shown in FIG. 4, this may include the name of the file being printed, a progress bar indicating the progress of the print job, and other printing parameters. In addition, outside area p1, an icon i1 indicating the remaining ink level, a page count a1 indicating the printing progress, a button b1, and the like are displayed. The button b1 is an object for receiving an instruction to cancel printing. The default printing screen is a printing screen that has not been customized.

[0021] The "preset images" (see FIG. 2) are images prepared by the vendor of the multifunction device 1. In this embodiment, the preset images are prepared in advance as four still images that introduce and suggest convenient ways to use the multifunction device 1. The preset images may also be updated when updating the firmware. When the administrator selects the "preset images" on the screen in FIG. 2, the processor 10 switches between the preset images in order or randomly during printing in the area p1 of the printing screen. The four preset images may be switched for each print job, or may be switched every time a certain time interval elapses during printing. The printing image including the preset images in the area p1 is a type of printing screen that is not customized.

[0022] "Customized image 1" and "customized image 2" are arbitrary image files selected by the administrator, and "customized string 1" and "customized string 2" are arbitrary strings set by the administrator. FIG. 3 is an example of a screen for setting contents to be associated with each of these four types of items in FIG. 2. The screen shown in FIG. 3 allows the administrator to set image files to be associated with customized images 1 and 2. Assumed image file formats include, for example, JPEG and PNG. In addition, the screen allows the administrator to set strings to be displayed as customized strings 1 and 2. "Customized image 1", "customized image 2", "customized string 1", and "customized string 2" are contents to be displayed in area p1 on the printing screen customized in this embodiment.

[0023] (3) Customized print screen display: In this embodiment, the processor 10 automatically selects and displays at least one of a plurality of printing screens, including a customized printing screen, according to the status of the printing process, by using the function of the display unit 13. When "display all randomly" in FIG. 2 is selected, the processor 10 randomly selects one of "preset image", "customized image 1", "customized image 2", "customized string 1", and "customized string 2" during printing and displays it in the area p1. Specifically, the processor 10 selects the content to be displayed in the area p1 according to a prediction of the time required for printing. For example, the processor 10 obtains the number of pages to be printed from the print job data, and if the number of pages to be printed is equal to or less than a threshold, displays an image randomly selected from customized image 1, customized image 2, and four preset images. If the number of pages to be printed is greater than the threshold, displays a string randomly selected from all the content, including customized strings 1 and 2. It can be assumed that the more pages to be printed, the longer the time required for printing. It can be assumed that the image file contains patterns other than characters, and that it takes a shorter time for a user to understand the content than a "customized string" consisting of characters. Therefore, the processor 10 selects whether to display an image file or a customization string depending on the number of pages to be printed. In "display all randomly," the content displayed in the area p1 may be switched every time a certain period of time elapses. In this case, the processor 10 selects the next content to display depending on a prediction of the remaining time until printing is completed.

[0024] The time required for printing may be predicted based on the number of pages, as well as the file size of the file to be printed, the number of characters contained in the file to be printed, the type of print file (such as a document or a photo), the size of the print medium (A4, A3, etc.), etc. Also, in the customization process, the administrator may be able to input an estimated time required to understand the content in association with the content. Also, the estimated time may be calculated by analyzing the content, such as calculating the estimated time from the number of characters contained in the content. In these cases, content with an estimated time shorter than the predicted time required for printing may be selected and displayed.

[0025] When selecting the content to be displayed according to the situation in the printing process, the processor 10 may select the content to be displayed according to, for example, the type of print data or the printing conditions (parameters) used for printing, in addition to the printing time required as described above. For example, if a certain user who has logged in to the multifunction device 1 repeatedly prints under the same printing conditions, a preset image that introduces printing conditions that the user has never used may be selected. Also, the content to be displayed may be selected according to the time period in which printing is performed. For example, the processor 10 may preferentially select content that provides information on leaving work on time during the afternoon hours on days when the user leaves work on time. Also, the processor 10 may preferentially select content that encourages stretching for refreshment when printing is performed during the lunch break or dinner break. In order to select the content to be displayed according to the situation in the printing process, the customization process may be configured to have the administrator input the date and time, time period, and printing conditions for each content to be preferentially displayed. As described above, in this embodiment, the content selected from a plurality of contents including the customized image, the customized character string, and the preset image is displayed during printing, so that the waiting time until the printing is completed can be useful for the user.

[0026] (4) Whether or not the user confirms the customized printing screen: The management unit 14 has a function for managing whether a customized printing screen has been confirmed by the user or not. The process in which the processor 10 manages whether or not a screen has been confirmed using the function of the management unit 14 is called the management process. In this embodiment, when the user performs an operation indicating that the screen has been confirmed, the processor 10 uses the function of the management unit 14 to change the attribute to a screen that has been confirmed by the user in response to that operation. The attribute is information indicating whether or not the user has confirmed the content.

[0027] FIG. 5 shows an example of a customized printing screen. The processor 10 displays the content selected by the administrator in the area p1. In the example of FIG. 5, the contents of the customization string 2 are displayed. Area p1 also includes a check box c1 that allows the user to select "Do not display next time onwards" and a close button b2. The close button b2 is a button for ending the display of the content in area p1. If the close button b2 is touched while printing is still in progress, the processor 10 displays the default printing screen (see FIG. 4). When a touch operation on the check box c1 is detected, the processor 10 assumes that an operation indicating that the user has confirmed the content has been performed, and changes the attribute of the content to one that has been confirmed.

[0028] FIG. 6 is a diagram showing that attributes indicating whether confirmation has been performed are managed for each content and each user. For example, when user A logs in and starts printing, and the content of the customized string 2 is displayed in the area p1 of the printing screen, if user A touches the check box c1 of "Do not display next time onwards", the processor 10 sets the attribute of the customized string 2 for user A to "confirmed" by the function of the management unit 14. The initial value of the attribute is "unconfirmed". When the administrator selects a new image file as the customized image on the screen of FIG. 3 or updates the contents of the customized string, the processor 10 initializes the attributes of the customized image and the customized string for all users to "unconfirmed". The attributes indicating whether confirmation has been performed are also managed for each of the four preset images as shown in FIG. 6.

[0029] In the display step, processor 10 displays a screen that has not been confirmed by the user in priority over a screen that has been confirmed, depending on the user's confirmation status of the customized printing screen. That is, when "display all randomly" is selected and there is content whose attributes have been confirmed and content whose attributes have not been confirmed, processor 10 displays the latter in area p1. Note that when "display all randomly" is selected and the attributes of all content to be randomly displayed for a certain user have been confirmed, processor 10 displays the default printing screen (see FIG. 4).

[0030] In this way, by allowing each user to select that the contents have already been checked and that they will not be displayed again, the same content is displayed over and over again, eliminating the need for the user to perform an operation to end the display of the content (close button b2 in Fig. 5) each time. Also, since there may be users who wish for customized content to be displayed repeatedly, or users who cannot check the content in detail at the moment but would like to check it again at the next opportunity, the same content can be displayed repeatedly to such users.

[0031] 7 is a flowchart of the printing screen display process. The printing screen display process is executed in response to receiving an instruction to start printing from a user who has logged in to the multifunction device 1. When the printing screen display process is started, the processor 10 starts printing using the function of the process execution unit 12 (step S100). That is, the processor 10 instructs the printing unit 50 to execute printing based on the data to be printed. This starts printing.

[0032] Next, the processor 10 determines whether or not "printing display" has been selected using the functions of the display unit 13 (step S105). That is, in the customization process, it is determined whether or not the administrator has selected "printing display" on the screen shown in FIG. 2. If it is determined in step S105 that "printing display" has been selected, the processor 10 transitions to the default printing screen (step S130). That is, the processor 10 displays the default printing screen shown in FIG. 4.

[0033] If it is not determined in step S105 that "Display during printing" has been selected, the processor 10 determines whether or not the attributes of the content to be displayed have been confirmed (step S110). That is, the processor 10 obtains the display mode selected by the administrator on the screen of Fig. 2, and determines the content to be displayed in area p1 of the printing screen this time. Then, the processor 10 refers to the attributes managed for each user and each content (see Fig. 6), and determines whether or not the currently logged-in user has confirmed the content to be displayed this time.

[0034] If it is determined in step S110 that the confirmation has been completed, the processor 10 executes step S130. If it is determined in step S110 that the confirmation has not been completed, the processor 10 displays a printing screen including the content by using the function of the display unit 13 (step S115). That is, the processor 10 displays the printing screen including the content in the area p1 as shown in FIG.

[0035] Next, the processor 10 determines whether an event to end the display has occurred through the function of the display unit 13 (step S120). That is, the processor 10 determines whether the content has been displayed for a certain period of time until the current print job ends, or whether the user has performed an operation to "close" the content.

[0036] If it is determined in step S120 that an event to end the content display has not occurred, the processor 10 returns to step S115 and continues to display the printing screen including the content. If it is determined in step S120 that an event to end the content display has occurred, the processor 10 determines, by the function of the management unit 14, whether or not the user has selected "Do not display from next time onwards" (step S125). In other words, the processor 10 determines whether or not the user has performed an operation to check "Do not display from next time onwards" before the content display ends. If "Do not display from next time onwards" is selected in step S125, the processor 10 executes step S130.

[0037] If it is determined in step S125 that "Do not display next time onwards" has been selected, the processor 10 sets the attribute to "confirmed" by the function of the management unit 14 (step S130). That is, the processor 10 sets the attribute of the content displayed in step S115 to "confirmed". After executing step S130, the processor 10 executes step S130.

[0038] (5) Required and optional information: In this embodiment, when displaying a customized printing screen on the UI unit 30, the processor 10 displays the required information in an empty area. In other embodiments, a configuration may be adopted in which the required information is superimposed on the customized printing screen. The required information includes information on the remaining amount of consumables. In this embodiment, the required information is assumed to be information on the remaining amount of recording agent such as ink or toner. Information on when to replace the print head may also be included in the required information. When displaying a customized printing screen, the processor 10, using the function of the customization unit 11, prohibits the required information, including information on the remaining amount of consumables, from being deleted from the display, and permits the deletion of optional information other than the required information from the display.

[0039] FIG. 8 is an example of a display setting screen for optional information and required information when a customized printing screen is displayed. In this embodiment, printing progress information is assumed as an example of optional information. The administrator can select whether or not to display the printing progress status on the screen shown in FIG. 8. In other words, optional information is permitted to be deleted from display on a customized printing screen. Note that if the printing progress status is selected to be hidden, the page number a1 indicating the printing progress status in FIG. 5 is hidden. The words "printing" may continue to be displayed.

[0040] On the other hand, the processor 10 presents the administrator with the option of always displaying the remaining ink amount information, which is essential information, or displaying it depending on the situation. "Depending on the situation" may be assumed to be, for example, a case where any one of the colors of ink falls below a preset amount, as shown in FIG. 8. Therefore, in this embodiment, the administrator cannot select to always hide the essential information, but it is not necessary to always display it. In other words, it is prohibited to delete the essential information from the display at all times, but it is not prevented from hiding it depending on the situation. Note that if any of the inks is more than the preset amount, the information on the remaining ink amount is not displayed, and if any one of the colors of ink falls below the preset amount, the information on the remaining ink amount is displayed in the area surrounded by the wavy line shown in FIG. 5.

[0041] Furthermore, on the screen shown in FIG. 8, the customization unit 11 allows the processor 10 to present the display format of the required information selectable by the administrator and accept the administrator's change of the display format. For example, as display format options for the remaining ink level information, a display format showing the remaining ink level with icons and a display format showing the remaining ink level with icons and explanatory text may be presented. When display with icons is selected, an icon showing the remaining ink level is displayed in the dashed line area in FIG. 5. Note that in this embodiment, the display format can also be selected for the printing progress status, which is optional information. The display format of the printing progress status is displayed selectable when "display" is selected for the printing progress status.

[0042] In this way, according to this embodiment, essential information can be displayed even on a customized printing screen, making it possible to notify the user of highly important information that needs to be presented to the user.

[0043] (6) Display after the error is resolved: If an error occurs while printing is being performed while displaying a customized printing screen (for example, the remaining amount of print media becomes 0, the print media becomes clogged in the transport path, the remaining amount of ink becomes 0, etc.), the processor 10 superimposes an error screen on the customized printing screen to notify the user that an error has occurred and to guide the user on how to resolve the error. When the user resolves the error by following the guidance on the error screen, the processor 10 detects that the error has been resolved. For example, the multifunction device 1 is provided with sensors that detect the status of each part, such as a sensor that detects the remaining amount of ink or print media, and the processor 10 can detect that the error has been resolved based on the output of these sensors. When the processor 10 detects that the error has been resolved, it resumes printing. At this time, the processor 10 switches to and displays a default printing screen, which is a printing screen that is not customized, during printing of the print job in which the error occurred or during printing of a default page after printing is resumed. In other words, even if a customized printing screen was displayed until the error occurred, when printing is resumed after the error is resolved, the default printing screen is displayed until printing of all pages of the print job in which the error occurred is completed, or until printing of the default number of pages after printing is resumed is completed. It should be noted that the customized printing screen may be switched to the default printing screen in response to the occurrence of an error.

[0044] Although it is possible to display the customized printing screen even after the error is resolved, it is assumed that the user wants to know whether printing is being performed without problems after the error is resolved. The default printing screen has more information about the print job being executed than the customized printing screen. Therefore, it is desirable that the processor 10 be able to present the information the user wants to know by switching to the default printing screen after printing is resumed. If the customized printing screen is displayed after printing is resumed in the same way as before the error occurred, if the print progress status is selected to be "hidden" on the screen in FIG. 8, it is difficult for the user to immediately know whether printing is proceeding smoothly after printing is resumed. However, according to this embodiment, the default printing screen is displayed after printing is resumed after the error is resolved, so that the user can easily confirm that printing is proceeding without problems. The default page after printing is resumed may be, for example, one or two pages.

[0045] The display process before and after an error occurs will be described with reference to the flowchart in Fig. 9. This process starts when the administrator has selected to display a customized printing screen and when a command to start printing is issued. First, the processor 10 displays the customized printing screen until an error occurs (steps S200, S205). If an error occurs during printing (Y determination in step S205), the processor 10 displays the error screen until the error is resolved (steps S210, S215). If the error is resolved (Y determination in step S215), the processor 10 displays the default printing screen until printing is completed (steps S220, S225).

[0046] Note that S225 in the flowchart of FIG. 9 assumes that printing of the last page of the print job in which an error occurred is completed, and after the determination in step S225 is Y, the processor 10 ends the display of the default printing screen and displays the home screen. Then, from the next print job onwards, the processor 10 displays the customized printing screen again during printing. For example, in a 10-page print job, if an error occurs on the 5th page, the processor 10 displays the customized printing screen for pages 1 to 5, displays an error screen due to the occurrence of the error, and displays the default printing screen while pages 5 to 10 are being printed after the error is resolved. Then, from the next print job onwards, the processor 10 displays the customized printing screen again.

[0047] If step S225 means that printing of a preset number of pages has been completed after printing is resumed, after step S225 returns Y, processor 10 stops displaying the default printing screen and displays a customized printing screen while the remaining pages of the print job are being printed. For example, if an error occurs on page 5 in a 10-page print job, processor 10 displays the customized printing screen for pages 1 to 5, displays an error screen due to the error, displays the default printing screen while a preset page (e.g., page 5) is being printed after the error is resolved, and displays the customized printing screen again for pages 6 and onward.

[0048] A configuration may be adopted in which the time for which the default printing screen is displayed after printing is resumed is switched depending on the severity level of the error. Levels are 1, 2, and 3, in order from least serious to most serious. Level 1 is, for example, when the remaining number of print media is zero, level 2 is when the remaining amount of ink is zero, and level 3 is when the print media is clogged in the transport path. In the case of level 1, the screen may be returned to displaying the customized printing screen immediately after printing is resumed. In the case of level 2, the default printing screen may be displayed for a preset number of pages after printing is resumed, and when printing of the preset number of pages is completed, the screen may be returned to the customized printing screen. In the case of level 3, the default printing screen may be displayed until the ongoing print job is completed after printing is resumed.

[0049] (7) Other embodiments: The above embodiment is an example for implementing the present invention, and various other embodiments can be adopted. For example, the present invention can be applied to various information processing systems other than multifunction peripherals. The information processing system only needs to include a customization unit, a processing execution unit, and a display unit, and may be, for example, a printer or a scanner, a personal computer, a smartphone, or a tablet, or may be configured by combining these. The device including the processing execution unit and the display unit and the device including the customization unit may be separate devices. Furthermore, the processing execution unit, the display unit, and the customization unit may each be separate devices. The device including the processing execution unit and the device including the display unit and the customization unit may be separate devices.

[0050] The process executed by the process execution unit may be any process that is executed upon receiving an instruction from a user to start execution. For example, the process may be a login process, a logoff process, a printing process, a scanning process, a fax transmission process, a transfer process of data received by fax, or a file transmission / reception process by communication other than fax. The process may also be a data search process, a data duplication process, a data movement process, or a deletion process. When an error occurs during the execution of a process and the error is subsequently eliminated and the process is resumed, the screen may be switched to an uncustomized in-progress screen and displayed until the process in which the error occurred is completed or for a predetermined period after the execution is resumed. The predetermined period after the execution is resumed may be defined by a length of time. Alternatively, the predetermined period after the execution is resumed may be a period during which a predetermined number of steps to be executed after the execution is resumed among the multiple steps constituting the process are executed.

[0051] In the display step, when at least one of a plurality of printing screens including a customized printing screen is automatically selected and displayed according to the status in the printing step (which may be the execution status of a process other than printing), in the above embodiment, one of the contents (customized image or customized character string) set by the administrator and the preset image is automatically selected and displayed. As another embodiment, a configuration may be assumed in which at least one of a customized printing screen and a non-customized printing screen is selected and displayed. For example, a configuration may be adopted in which at least one of a customized printing screen including the contents set by the administrator, a printing screen including a preset image, and one of a default printing screen are selected and displayed. Note that the screen shown in FIG. 2 shows an example in which one of the options is displayed by a radio button and guided to be selectable, but multiple options may be presented by a check box to be selectable. Then, the printing screen may be configured in a manner automatically selected from the ones selected by the check box. Note that two or more contents may be displayed at the same time.

[0052] The content of the customization is not limited to the above-described embodiment. For example, a combination of text, still images, and moving images may be displayed. Customization may also be performed so that sound is generated in addition to the display. If the device manufacturer determines that the required information is not necessary, the required information may not be set, and all information on the default printing screen may be set as optional information. The customization process may include accepting an administrator's change to at least one of the display format and the display position of the required information. Required information is information that must be displayed when a specific condition occurs. In the above embodiment, an example in which the display format can be changed has been described, but the administrator may also be able to change the display position of the required information. The administrator may be able to select the display position of the required information to be superimposed on the customized content, or to be displayed in an empty space. Furthermore, the "situation" when the required information is displayed depending on the situation is a situation in which a specific condition occurs.

[0053] In the above embodiment, as an example of the management process, a configuration in which the customized printing screen is confirmed by the user selecting the "Don't display again" checkbox has been given, but other methods such as the following may be adopted. For example, the processor measures the display time of the content using a timing circuit, and manages the cumulative display time for each user and each content. Then, when the cumulative display time of a screen that has not been confirmed by the user reaches or exceeds a threshold value, the processor may change the attribute to a screen that has been confirmed by the user. Also, for example, the processor measures the continuous display time from the start of display to the end of display for content that has not been confirmed by the user using a timing circuit. Then, when the continuous display time of a screen that has not been confirmed by the user reaches or exceeds a threshold value, the processor may change the attribute to a screen that has been confirmed by the user.

[0054] The customization step may also include presenting the administrator with the option of whether or not to repeatedly display the customized printing screen. This option may be available for each content. If the administrator selects to repeatedly display the customized printing screen, the processor displays the customized printing screen even if the user has already confirmed it, and if the administrator selects not to repeatedly display it, the processor does not display the customized printing screen if the user has already confirmed it. For example, for content that calls attention to business matters or content for which many users have not selected "don't display again" (content that is read repeatedly by many users), even if the content has been confirmed once, the attribute may be changed to "unconfirmed" again after a certain period of time has elapsed and the content may be repeatedly displayed. This can increase the opportunities to provide information that may be useful to the user.

[0055] The display step may include displaying another printing screen in response to a user operation while the customized printing screen is being displayed. For example, a button such as "Next" may be displayed in area p1 of the customized printing screen shown in FIG. 5. When an operation is performed on the "Next" button, the processor displays another customized printing screen or a default printing screen. It is preferable that the screen displayed by "Next" is an unconfirmed screen. In this manner, the user may be able to manually switch the printing screen. In addition, the display is not limited to the default printing screen after the error is resolved, but a customized printing screen may be displayed after the error is resolved that has more information about the print job being executed than the customized printing screen that was displayed before the error occurred. This also includes forcibly displaying any information on a customized printing screen that had hidden any information after the error is resolved.

[0056] Furthermore, as in the present invention, the present invention can be applied as a program or method executed by a computer. The above-mentioned system, program, and method may be realized as a single device or may be realized by using parts of multiple devices, and include various aspects. In addition, the present invention can be modified as appropriate, such as being partly software and partly hardware. Furthermore, the present invention can be realized as a recording medium of a program that controls the system. Of course, the recording medium of the program may be a magnetic recording medium or a semiconductor memory, and any recording medium developed in the future can be considered in the same way. [Explanation of symbols]

[0057] 1... multifunction device, 10... processor, 11... customization section, 12... processing execution section, 13... display section, 14... management section, 20... non-volatile memory, 30... UI section, 40... communication section, 50... printing section, 60... reading section, 70... FAX communication section

Claims

1. a customization step of customizing the printing screen in response to a customization instruction from an administrator; a printing process for performing printing in response to receiving an instruction to start printing; a display step of displaying a customized printing screen during the printing step; Including, the display step automatically selects and displays at least one of a plurality of printing screens including a customized printing screen in accordance with a status of the printing step; The status of the printing process includes at least one of a printing condition not adopted in printing and a time period during which printing is performed, The method further includes a management step of managing whether the customized printing screen has been confirmed by the user or not, the customizing step includes having the administrator select, for each customized printing screen, whether or not to repeatedly display the customized printing screen; In the display step, a customized printing screen selected to be repeatedly displayed is displayed even if the user has already confirmed the screen, and a customized printing screen selected not to be repeatedly displayed is not displayed if the user has already confirmed the screen. Printing method.

2. The display step displays a screen that has not been confirmed by the user in priority to a screen that has been confirmed by the user, depending on a confirmation status of the customized printing screen by the user. The printing method according to claim 1 .

3. The management step changes an attribute of a screen that has not been confirmed by the user to a screen that has been confirmed by the user when a cumulative display time of the screen reaches or exceeds a threshold value. The printing method according to claim 1 .

4. The management step changes an attribute of a screen that has not been confirmed by the user to a screen that has been confirmed by the user when a continuous display time of the screen that has not been confirmed by the user reaches or exceeds a threshold value. The printing method according to claim 1 .

5. The management step changes an attribute of the screen to one that has been confirmed by the user in response to an operation by the user indicating that the screen has been confirmed. The printing method according to claim 1 .

6. The display step selects a screen to be displayed in accordance with a prediction of a time required for printing. The printing method according to any one of claims 1 to 5.

7. The display step includes displaying a different printing screen in response to a user operation while the customized printing screen is being displayed. The printing method according to any one of claims 1 to 6.

8. A customization unit that accepts customization instructions from an administrator and customizes a screen during execution of a process; a process execution unit that executes the process in response to receiving an instruction to start execution; a display unit that displays a customized in-progress screen during execution of the process; Equipped with the display unit automatically selects and displays at least one of a plurality of running screens including a customized running screen according to an execution status of the process; The execution status of the process includes at least one of a printing condition not adopted in printing and a time period during which printing is performed, The printing apparatus further includes a management unit for managing whether the customized printing screen has been confirmed by the user or not, the customization unit allows the administrator to select, for each customized printing screen, whether or not to repeatedly display the customized printing screen; The display unit displays a customized printing screen that has been selected to be repeatedly displayed even if the user has already confirmed it, and does not display a customized printing screen that has been selected not to be repeatedly displayed if the user has already confirmed it. Information processing system.

9. A computer comprising: a customization section that accepts customization instructions from an administrator and customizes the screen during execution of a process; a process execution unit that executes the process in response to receiving an instruction to start execution; a display unit that displays a customized in-progress screen during execution of the process; A control program for causing the device to function as the display unit automatically selects and displays at least one of a plurality of running screens including a customized running screen according to an execution status of the process; The execution status of the process includes at least one of a printing condition not adopted in printing and a time period during which printing is performed, The printing apparatus further includes a management unit for managing whether the customized printing screen has been confirmed by the user or not, the customization unit allows the administrator to select, for each customized printing screen, whether or not to repeatedly display the customized printing screen; The display unit displays a customized printing screen that has been selected to be repeatedly displayed even if the user has already confirmed it, and does not display a customized printing screen that has been selected not to be repeatedly displayed if the user has already confirmed it. Control program.

Images