Behavioral analysis type support system, program, device, method related to behavioral analysis type support, and recording medium storing said program

Abstract

To provide a behavior analyzing type assist system, a program, a device and a method relating to behavior analyzing type assist, and a recording medium storing the program capable of assisting a self-motivating improvement for an individual person having a difficulty in social adaptation due to mental disorder and a person who wants to address psychological pain by the own awareness of such a person even if an actual face-to-face training is not carried out.SOLUTION: A behavior analyzing type assist system is a human resource development system that connects supporter terminals 40 of a plurality of supporters, a member terminal 13, and an assist server 30 via the Internet network 50. The assist server 30 includes: storage means for storing a plurality of kinds of content groups including a psycho-education that classifies the events of a psychological occurrence on the basis of a behavior analyzing theory for each kind of the event; a content determination unit 330 that determines, from the content group in the storage means, content matching with situation information from the member terminal 13; and a content provision unit 340 that provides the determined content to the member terminal 13.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to, for example, a behavioral analysis type support system, a program, an apparatus, and a method relating to behavioral analysis type support, and a recording medium storing the program. [Background technology]

[0002] The number of people with mental illnesses (also known as "mental illness patients") is on the rise, due in part to today's stressful and complex social background. For example, when depressed, people feel depressed all day and are unable to sleep, or conversely, sleep too much. They may also lose interest in their favorite hobbies or television programs, lose their appetite, and become too lazy to move their body. When depression becomes severe, the depressed mood continues to have a strong impact on daily life, and people lose motivation and joy in anything.

[0003] However, in living a social life, it is impossible to completely avoid encountering sad or unpleasant things. In this context, the following patent document discloses a technical idea related to a support program for people with mental illness. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2004-212687 A [Patent Document 2] JP 2009-110497 A [Patent Document 3] JP 2015-153413 A [Patent Document 4] Special Publication No. 2001-515233 DISCLOSURE OF THEINVENTION [Problem to be solved by the invention]

[0005] The technical ideas described in the above patent documents are generally aimed primarily at people suffering from mental illnesses such as schizophrenia and manic depression.

[0006] Treating these diseases is important for both individuals and society, but currently treatment and training are provided face-to-face by therapists, doctors, and other supporters using words, music, images, text, etc.

[0007] However, it is not easy to secure personnel to provide such support, and in recent years, face-to-face treatment and training have become difficult due to the impact of the new coronavirus. Furthermore, the costs of providing such supporters with face-to-face treatment and training tend to be high overall.

[0008] On the other hand, in companies, it is essential for the growth of individuals and organizations that each individual acts autonomously and independently and that their actions are supported by those around them. On the other hand, depression and other issues are also occurring in the workplace.

[0009] The present invention is intended to solve these current problems, and aims to provide a behavioral analysis support system, a program, device, and method related to behavioral analysis support, and a recording medium storing the program, which can support individuals who suffer from mental illness and have difficulty adapting to society, or those who wish to relieve psychological distress, in making voluntary improvements based on their own awareness, without the need for actual face-to-face training. [Means for solving the problem]

[0010] In order to solve the above problem, the inventor focused on ACT (Acceptance and commitment therapy), one of the latest scientific psychotherapies that are called the "third wave" of cognitive behavioral therapy (or clinical behavior analysis). ACT is defined as "a psychotherapy based on modern behavioral psychology including relational frame theory that applies commitment and behavioral change processes simultaneously with acceptance or mindfulness processes to create psychological flexibility." Here, acceptance refers to a state in which one can accept the current events as they are. Here, the mindfulness process is said to be a psychological process of paying attention to the experience occurring in the present. For example, when a person is caught up in a certain thought, it is difficult to get away from that thought. The state of liberation, which is the opposite of the state of being caught up in a certain thought, is the state of mindfulness. In this state, it is possible to notice what is happening at that moment. Here, there are good and bad things among the things noticed, but the inventor came to the realization that it is important to accept various things, that is, to acquire the mindfulness process, because avoiding the bad things will not achieve the desired value. Furthermore, commitment is defined as sharing a goal and making every effort to achieve it. For example, it means being inclined to avoid unpleasant things but accepting unpleasant things for the value of the goal.

[0011] The starting point of this invention was the belief that if we focus on ACT and utilize the psychological and natural laws that underlie ACT, and establish it as a technical concept in the form of a behavioral analysis support system, a program, device, method related to behavioral analysis support, and a recording medium on which said program is stored, we can expect it to be effective in treating a wide range of psychological problems, including various mental disorders such as depression, anxiety disorders, obsessive-compulsive disorder, and schizophrenia, as well as workplace stress and chronic pain.

[0012] That is, based on the ACT theory, it supports Member A to ask himself (introspect) and get to know himself, to decide the next step and to move forward by himself, and specifically, using the Internet line (communication network), optimal support information (including treatment) is fed back to Member A from the support service server 1 (server system). This has created a technical idea as a human resource development system that provides treatment and support for psychological distress to Member A according to his / her own situation (including physical condition) without the need for actual face-to-face training and learning, and has led to the creation of inventions as a behavioral analysis type support system, a program, device, method related to behavioral analysis type support, and a recording medium storing said program.

[0013] In other words, the behavioral analysis type support method of the present invention is a behavioral analysis method that allows the support recipient to live a better social life, and is based on behavioral analysis theory, in which the support recipient questions himself (introspects), knows himself, determines his own next step, and moves forward on his own. The behavioral analysis theory process means of the present invention is a new behavioral analysis theory process means including a psychoeducational element, and is characterized in that it reads the situation (information) of the support recipient, and determines from this situation the content suitable for the subject stored in the storage means based on the new behavioral analysis theory process means, and the supporter (mentor) can view this content and intervene as necessary, and such support can be performed from a remote location via a network.

[0014] Therefore, in order to solve the above problem, a behavioral analysis type support system according to a first aspect of the present invention is a behavioral analysis type support system configured by connecting a supporter terminal related to a supporter who supports a supported person, a supported person terminal related to the supported person, and a behavioral analysis server via a communication network, and the behavioral analysis server is characterized in having a storage means for storing a plurality of types of content groups obtained by classifying information related to psychological events by type of event based on behavioral analysis theory, a content determination unit for determining a first content corresponding to the situation information of the supported person from the supported person terminal from the plurality of types of content groups stored in the storage means based on support information from the supporter terminal and behavioral analysis theory information related to the behavioral analysis theory, and a content provision unit for providing the first content determined by the content determination reception unit to the supported person terminal and / or the supporter terminal.

[0015] As a second aspect of the present invention, in the first aspect, the content determination unit may determine a third content related to the next issue for improvement based on the support information from the supporter terminal and the behavioral analysis theory information in response to a response from the supported person to a second content related to a question to the supported person, and cause the third content to be provided by the content providing unit.

[0016] As a third aspect of the present invention, in the first or second aspect, the behavioral analysis theory information may be generated based on a process of improvement and challenge including ACT (Acceptance and Commitment Therapy) and / or psychological education.

[0017] As a fourth aspect of the present invention, in the third aspect, the first content may be content related to the ACT based on a relational frame.

[0018] As a fifth aspect of the present invention, in any of the first to fourth aspects, the first content may be exercise content relating to improvement and / or challenges, which is information relating to audio, video, still images, text data or paintings.

[0019] As a sixth aspect of the present invention, in any of the first to fifth aspects, the content providing unit may provide the status information from the supported person terminal to the supporter terminal, while providing support information from the supporter terminal to the supported person terminal.

[0020] In addition, in order to solve the above problem, a behavioral analysis support program according to a seventh aspect of the present invention is a behavioral analysis support program for providing support information from the supporter terminal to the supported person terminal in a behavioral analysis type support system configured by connecting a supporter terminal related to a supporter supporting a supported person, a supported person terminal related to the supported person, and a behavioral analysis server via a communication network, and is characterized in that it causes a computer related to the behavioral analysis server to function as: a means for storing in a storage means a plurality of types of content groups obtained by classifying information related to psychological events by type of event based on behavioral analysis theory; a means for determining a first content corresponding to the situation information of the supported person from the supported person terminal from the plurality of types of content groups stored in the storage means based on the support information from the supporter terminal and behavioral analysis theory information related to the behavioral analysis theory; and a means for providing the first content determined by the content determination reception unit to the supported person terminal and / or the supporter terminal.

[0021] Furthermore, in order to solve the above problem, a behavioral analysis type support device according to an eighth aspect of the present invention is a behavioral analysis type support device that exchanges information to support a person being supported between a supporter terminal related to a supporter supporting the person being supported and / or between a supportee terminal related to the person being supported, and is characterized in having a storage means that stores a plurality of types of content groups obtained by classifying information related to psychological events by type of event based on behavioral analysis theory, a content determination unit that determines a first content corresponding to situation information of the person being supported from the supportee terminal from the plurality of types of content groups stored in the storage means based on support information from the supporter terminal and behavioral analysis theory information related to the behavioral analysis theory, and a content providing unit that provides the first content determined by the content determination receiving unit to the person being supported terminal and / or the supporter terminal.

[0022] Furthermore, in order to solve the above problem, a behavioral analysis type support method according to a ninth aspect of the present invention is a behavioral analysis type support method realized by a behavioral analysis type support system configured by connecting a supporter terminal related to a supporter supporting a supported person, a supported person terminal related to the supported person, and a behavioral analysis server via a communication network, and is characterized by having a storage step in which a plurality of types of content groups obtained by classifying information related to psychological events by type of event based on behavioral analysis theory are stored, a content determination step in which a first content corresponding to the situation information of the supported person from the supported person terminal is determined from the plurality of types of content groups stored in the storage means based on support information from the supporter terminal and behavioral analysis theory information related to the behavioral analysis theory, and a content provision step in which the first content determined by the content determination reception unit is provided to the supported person terminal and / or the supporter terminal.

[0023] The tenth aspect of the present invention may be realized as a storage medium storing the behavioral analysis support program according to the seventh aspect. Effect of the Invention

[0024] According to each aspect of the present invention, a human resource development system is obtained which comprehensively reflects support information from supporters for users (members) and is firmly rooted in the concept of behavioral analysis. [Brief description of the drawings]

[0025] [Figure 1] FIG. 1 is an explanatory diagram illustrating an overview of a human resource development support system according to a first embodiment of the present invention. [Diagram 2] 1 is a specific configuration diagram of a human resource development system according to a first embodiment of the present invention. [Diagram 3] FIG. 1 is a sequence diagram (1) according to the first embodiment of the present invention. [Figure 4] FIG. 2 is a sequence diagram (2) according to the first embodiment of the present invention. [Diagram 5] FIG. 2 is an explanatory diagram (1) of a screen of a member terminal according to the first embodiment of the present invention. [Figure 6] FIG. 3 is a sequence diagram (3) according to the first embodiment of the present invention. [Figure 7] FIG. 13 is an explanatory diagram (2) of a screen of the member terminal in accordance with the first embodiment of the present invention. [Figure 8] FIG. 4 is a sequence diagram (4) according to the first embodiment of the present invention. [Figure 9] FIG. 3 is an explanatory diagram (3) of a screen of a member terminal in accordance with the first embodiment of the present invention. [Figure 10] FIG. 1 is an explanatory diagram (1) of activity record information according to the first embodiment of the present invention. [Figure 11] FIG. 2 is an explanatory diagram (2) of activity record information according to the first embodiment of the present invention. [Figure 12] FIG. 11 is a schematic explanatory diagram of a support system according to a second embodiment of the present invention. [Figure 13] FIG. 11 is a sequence diagram according to the second embodiment of the present invention. [Figure 14] FIG. 11 is an explanatory diagram (1) of exercise content according to the second embodiment of the present invention. [Figure 15] FIG. 11 is an explanatory diagram (2) of exercise content according to the second embodiment of the present invention. [Figure 16] FIG. 11 is an explanatory diagram (3) of exercise content according to the second embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0026] Before describing the embodiment, we will explain ACT (Acceptance and commitment therapy). ACT is one of the latest scientific psychotherapies, which is called the "third wave" of cognitive behavioral therapy (or clinical behavior analysis).

[0027] ACT is defined as "a psychotherapy based on modern behavioral psychology including relational frame theory that applies the process of acceptance or mindfulness (a psychological process of paying attention to experiences occurring in the present moment. For example, when a person is caught up in a certain thought, it is difficult to let go of that thought. The opposite of being caught up in a certain thought is the state of liberation, which is the state of mindfulness. In this state, it is possible to notice what is happening in the moment. Here, what is noticed is good and bad things, but avoiding the bad things will not achieve the goal, so various things are accepted) and commitment (sharing a goal and doing one's best to achieve it. For example, one tends to avoid bad things, but accepts bad things for the goal's value) and behavior change process in order to create psychological flexibility." Here, acceptance refers to a state in which one can accept events occurring in the present as they are. It is said to be effective for a wide range of psychological problems, including various mental disorders such as depression, anxiety disorder, obsessive-compulsive disorder, and schizophrenia, as well as workplace stress and chronic pain.

[0028] <Embodiment> As the first embodiment, an example in which the present system is applied to human resource development in companies, organizations, schools, etc., particularly in the corporate world, will be described.

[0029] Moreover, an example in which this system is applied as an educational program for persons with mental disorders will be described as a second embodiment.

[0030] <Embodiment 1> In a company, creating an environment where each individual acts autonomously and independently and is supported by those around them is considered essential for the growth of individuals and organizations.

[0031] For example, they often provide education by sending messages from headquarters to instill the company's philosophy and by holding training sessions for key people.

[0032] However, if the behavior of each employee does not change, it will be meaningless in terms of improving the company's performance, and even if training is provided, it is not necessarily expected that the results will immediately lead to action. Not limited to Furthermore, there is a risk that participants will forget the experience of receiving such training over time, and even if they do manage to change their behavior, they may gradually stop doing the same thing if they do not receive support from those around them.

[0033] 1 is a diagram illustrating an overview of a human resource development support system according to a first embodiment of the present invention. In this system, a server that provides exercise content for support and treatment based on ACT is referred to as a support service server 1. The calculation of exercise content for support and treatment based on ACT will be described later.

[0034] As shown in Fig. 1, the support service server 1 (SSS) transmits information on a scheduled distribution of support information based on ACT (also called "exercise content" and such support action is also called "exercise") to a member A (e.g., an employee) who is the recipient of support (d1). Note that although there are multiple members A, the following description will be given assuming that there is only one member A.

[0035] Then, member A executes an ACT program based on the support information, and transmits the activity record and the like to the support service server 1 (SSS) (d2).

[0036] Meanwhile, the support service server 1 (SSS) transmits the implementation results of the ACT program based on the support information of member A to a supporter P (therapist, medical personnel, various organizations, research institutes, etc.) (d3).

[0037] The supporter P accesses the support service server 1 (SSS), views the implementation results of the ACT program, and gives appropriate advice (d4). In other words, the supporter P is in a state of supporting the member A from outside.

[0038] Meanwhile, the support service server 1 (SSS) sends information about the employee who implemented the ACT program ("A" in the above example) to the company representative B (e.g., name, age, date of birth, affiliation, information about personnel records, etc., information about the implementation results, etc.) (d5), and the company representative B can access the support service server 1 (SSS) and view various information including the implementation results (d6).

[0039] That is, the company person in charge B uses the support service server 1 (SSS) as a platform to support the member A (employee) from outside.

[0040] Company representative B follows up on the progress of exercise by member A by checking (viewing) the progress through access to the support service server 1 (SSS) (d8). Supporter P also gives support advice to member A (d9). Furthermore, supporter P and company representative B can communicate with each other to share the status and support situation of member A (d10).

[0041] FIG. 2 is a specific configuration diagram of the human resource development system according to the first embodiment of the present invention.

[0042] This human resource development system is based on ACT theory and provides more advanced support for member A to ask himself (introspect) and get to know himself, determine his own next steps, and move forward on his own. Specifically, this human resource development system can use an Internet line (communication network) to feed back optimal support information (including treatment) to member A from a support service server 1 (server system). This makes it possible to provide treatment and support to member A that is tailored to his or her own situation (including physical condition), without the need for actual face-to-face training and learning.

[0043] Therefore, as shown in FIG. 2, the human resource development system of this embodiment 1 is configured by connecting a member terminal 13 such as a smartphone 10, a personal computer 12, or a tablet (not shown) owned by member A, a company personnel terminal 20, a support server 30, and a supporter terminal 40 (therapist, doctor, nurse, staff, etc.) to each other via a communication network 50.

[0044] The support server 30 is equipped with computer software programs (hereinafter referred to as "software programs") such as an ACT content determination unit 330 that determines content based on ACT theory each time it receives status information (information regarding physical condition, etc.) of member A from the member terminal 13, which is an employee terminal, and a content provision unit 340.

[0045] The ACT content determination unit 330 is connected to the ACT database 310, the content database 320, etc., and has a program in an executable format that embodies an algorithm that realizes the function of calculating the relationship frame described below in the ACT database 310, determining an ACT program, and determining the exercise content of this ACT program from the content database 320, each time it receives status information of member A, by appropriately using the computer's hardware resources.

[0046] The aforementioned ACT is composed of six exercise processes: 1. Acceptance, 2. Defusion, 3. Awareness of the present moment, 4. Self as context, 5. Values, and 6. Committed action, as well as eight processes such as psychoeducation. These are preferably linked together in a network-like manner using a relational frame, which will be described later. The content of ACT itself is already publicly known, so a detailed explanation will be omitted.

[0047] In other words, the content database 320 stores, categorized and compiled, necessary and sufficient information (support and treatment information) for the purposes of providing ACT-based support (including human resource development and improving the quality of support), improving the quality of treatment, and improving productivity.

[0048] The content providing unit 340 extracts the contents (including exercise contents, support contents, and treatment contents) determined in the relational frame based on the ACT program determined by the ACT content determining unit 330 from the ACT database 310, and transmits them to the member terminal 13 or the supporter terminal 40 via the Internet. That is, an environment is created in which member A can efficiently practice exercises based on the analysis results of this information.

[0049] Therefore, it is possible to improve an individual's stress, etc. by providing mental health and awareness of solutions in an interactive format from a remote location and drawing out problem-solving abilities. For example, it is possible to improve an individual's mental health by showing the basis for the cause and process of a disorder, providing awareness of solutions, and drawing out existing problem-solving abilities.

[0050] 3 and 4 are sequence diagrams for explaining this embodiment. However, in this embodiment, the support server 30 (hereinafter also referred to as "server 30") is assumed to store the latest ACT (relationship frame) contents (audio, video, text, etc.) based on various support information from experienced business people in companies, therapists, psychologists, psychiatrists, etc.

[0051] (Register basic information) When a company representative operates the company representative terminal 20 to access the server 30, information related to the name, sex, department, age, experience, company name, date, time, etc. of a member A (e.g., an employee) using this system is sent from the company representative terminal 20 to the server 30 as user information (d20). The server 30 classifies this user information by company name and department and stores it in memory (d22).

[0052] In addition, when a supporter (therapist, person with work experience, doctor, etc.) operates the supporter terminal 40, the supporter terminal 40 transmits supporter basic information (name, company name, specialty, etc.) to the server 30 as supporter basic information (d24).

[0053] Each time the server 30 receives the supporter basic information, it adds the date and time and stores it in memory (d25). Meanwhile, when member A (e.g., an employee) operates the application icon of the member terminal 13, the member terminal 13 accesses the server 30 (d26). This access may be accompanied by the transmission of access information including the name, terminal number, etc. (d26).

[0054] Each time the server 30 receives this access information (including name, terminal number, etc.), it adds the date, time, etc. and stores the information in memory (d27). Next, when member A operates the member terminal 40, the member terminal 40 transmits exercise menu request information (information related to name, terminal number, etc.) to the server 30 (d29). Each time the server 30 receives exercise menu request information (information related to name, terminal number, etc.), it transmits exercise menu selection screen information to the member terminal 13 (d31) and displays it on the screen (d32).

[0055] An example of this exercise menu selection screen is shown in Fig. 5(a). The exercise menu selection screen shown in Fig. 5(a) is in a format with multiple items such as "Think about values ​​and actions that align with values," ... These items are, for example, items based on ACT, and are preferably related by a relational frame, which will be described later. Here, we return to the explanation of Fig. 3.

[0056] Meanwhile, when the supporter P operates the supporter terminal 40, the supporter terminal 40 transmits member exercise information viewing request information (information related to the member name, member terminal, date, time, etc.) to the server 30 (d33). This allows the server 30 to enter a preparation stage for transmitting member exercise information of the member A in charge to the supporter terminal 40.

[0057] The member terminal 13 transmits the exercise menu information (information related to the menu items, terminal number, etc.) selected on the exercise menu selection screen to the server 30 (d35). For example, it is assumed here that the selected exercise menu information is "Think about values ​​and actions in line with values."

[0058] When the server 30 receives the selected exercise menu information (e.g., “Consider values ​​and actions that align with values”), it transmits various information (including the selected exercise menu information) relating to the screen including the menu associated with it to the member terminal 13 (d37: see Figure 5(b)).

[0059] These menu items are based on the theory of ACT, and are preferably related by a relational frame, which will be described later. When member A selects, for example, "compass" from the menu "consider values ​​and actions in line with values," the member terminal 13 transmits the selected exercise menu information to be performed to the server 30 (d41). Here, a "compass" is something like a magnetic compass. For example, it provides a reference value to suggest which direction thoughts should take. It is included in typical ACT exercises.

[0060] Upon receiving the "exercise menu information to be performed" from the member terminal 13, the server 30 performs a process of determining content based on the ACT (hereinafter referred to as "ACT content determination process") (d43).

[0061] (ACT content determination process) Here, the ACT content determination process will be described. For example, even if an employee is stuck in a task, he or she will not necessarily request support. In addition, even if an employee tries to improve, there are cases where the employee does not know how to improve. In addition, when using SNS within a company, if it is not used to improve behavior while aiming for the same goal, it may have a negative impact on the growth of individuals and organizations. Here, in the embodiment of the present invention, the content is used for at least six exercises. As representative examples, exercises using two contents will be described. The first one is a content used to generate a mindfulness process (a psychological process of paying attention to experiences occurring in the present. For example, when a human being is trapped in a certain thought, it is difficult to get away from that thought, but this refers to a process of acquiring a state of mindfulness, which is a state of liberation that is the opposite of the state of being trapped in a certain thought. If this state is acquired, it becomes possible to notice what is happening at that moment. There may be good things and bad things among the things noticed, but since avoiding the bad things will not reach the desired value, it is preferable to have the person accept various things in order to avoid such a state.). The second is content for making commitments (meaning sharing a goal and doing one's best to achieve it; for example, while there is a general tendency to avoid unpleasant things, this has the drawbacks mentioned above, so this means accepting unpleasant things for the value of the goal).

[0062] The inventors have come to the realization that ACT is effective for improving the above-mentioned situations and for timely follow-up on behavioral improvements that occur on a daily basis in the field. As mentioned above, ACT is "a psychotherapy based on modern behavioral psychology, including relational frame theory, that applies acceptance or mindfulness processes (psychological processes that pay attention to experiences occurring in the present) as well as commitment (sharing goals and making every effort to achieve them) and behavioral change processes to create psychological flexibility."

[0063] The inventors have noticed that ACT has been gaining support in recent years for its effectiveness in treating a wide range of psychological problems, including various mental disorders such as depression, anxiety disorder, obsessive-compulsive disorder, and schizophrenia, as well as workplace stress and chronic pain.

[0064] The outline of the relational frame mentioned above is a theory that explains how bidirectional learning is possible even if the relationships between multiple stimuli are only learned in one direction; by learning the relationship between AB and the relationship between BC, it is possible to understand the relationship between AC that has not been learned directly (vector computational), and it is a special class of response called a frame.

[0065] As noted above, relating (R) refers to the myriad and complex ways in which a linguistic human being can associate stimuli and events, orienting (O) refers to noticing or interacting with a stimulus or event, and arousing (E) refers to whether the noticed stimulus or event is appetitive, aversive, or relatively neutral.

[0066] These three elements of ROE are not completely separable units of analysis, but are assumed to work together in virtually every psychological act produced by a linguistic human being. From this, the inventor conceptualizes a Hyper-Dimensional Multi-Level (HDML) framework that extends the Multi-Dimensional Multi-Level (MDML) framework described above.

[0067] In other words, the ACT content determination process refers to a series of processes in which an ACT is determined based on basic member information (information related to name, age, department, sex, type of work, etc.) of an employee stored in memory, a selected exercise menu, and an exercise menu to be performed, and content is determined according to the determined ACT. In the embodiment, the ACT content determination unit 330 is provided with an executable program that embodies an algorithm that realizes the function of performing the series of processes by appropriately using the hardware resources of a computer. Returning to FIG. 3, the server 30 associates the content with a relationship frame that is the basis of the ACT when the content is determined, and stores it in memory (d45). A relationship frame is the basis of an ACT, and is a language function or language ability that has various relationships. Among such relationships, there are relationship frames such as comparisons such as "equality," "different," "opposite," "greater than," and "less than." According to the embodiment, it is possible to learn and acquire such relationship frames linguistically, and to select and use them. In addition, members who use the embodiment become able to recognize and decide on their actions. An example of a relational frame related to this decision-making is the relational frame of time, which is a relational frame related to remembering a certain point in the past and predicting the future. The power of these relational frames governs psychological states. It can be said that the ACT exercises of this embodiment utilize this theory for positive thinking.

[0068] For example, if A is greater than B, then "B is less than A, and A is greater than B," and "If B is greater than C, then A is greater than C." It is also possible to generate relationship frames for linking each piece of content, such as "If A is the same as B, B is the same as C, C is greater than D, and D is greater than E, then E is less than A, B, C, and D," and "If A is greater than B, and C is greater than D in another relationship, then the relationship between the two relationships is the same (equivalent), A>B and C>D." ACT in this embodiment is also designed to include a psychoeducational element.

[0069] Therefore, based on the situation of member A (employee), it is possible to provide content that allows member A (employee) to stay in the present moment and move forward toward valued actions. Then, this determined content (e.g., audio, video, documents, etc.) is transmitted from the server 30 to the member terminal 13 (employee) via the communication network (d47).

[0070] The member terminal 13 plays back this content (d48: see FIG. 5(c)). In addition, the server 30 transmits viewing information such as this content, the member basic information, and the content name to the supporter terminal 40 along with transmitting the content to the member terminal 13 (d49). In other words, this allows the supporter P to monitor what exercise the member is currently performing.

[0071] Next, the server 30 judges whether the transmission of the contents is to be ended (d51). If the transmission of the contents is to be ended, a question content determination process based on the ACT is performed.

[0072] This question content determination process is similar to the above-mentioned ACT content determination process, in which the server 30 determines question content for the content provided to member A from the question content database based on the above-mentioned relationship frame (d60), and stores information related to the determined question content in the database (d62).

[0073] The server 30 transmits information related to the determined question content to the member terminal 13 via the communication network 50 (d64), and causes the information related to the question content to be displayed on the member terminal 13 (d65: see FIG. 5(d)). In other words, it becomes possible to play content suited to the situation of member A, and to ask questions about that content suited to the situation of member A.

[0074] When member A operates the member terminal 13, an answer to the question content from the server 30 is input to the member terminal 13, and the member terminal 13 transmits the answer information to the question content to the server 30 (d66).

[0075] The server 30 receives the question and answer content information (information relating to the terminal number, question content code, content code, answer information, date and time, etc.) and stores it in memory (d68).

[0076] The server 30 transmits this question and answer content information to the supporter terminal 40 via the communication network (d70). This enables the supporter P to monitor what answers have been given to what questions.

[0077] Then, when supporter P checks this question content on the screen, supporter's side usage permission judgment information for future exercise menus, exercises, etc. (supporter name (code), member name (code), content name (code), content question code, usage period, permission or denial of usage, information related to content based on ACT to be used in the future, etc.) is entered into supporter terminal 40, and supporter terminal 40 transmits this supporter's side usage permission judgment information to server 30 (d72).

[0078] The server 30 receives the supporter side usage permission determination information and stores it in a memory not shown, and if usage is not permitted, performs a display control process to disallow usage of the content for the member name included in this information during the usage period (d74).

[0079] In addition, when supporter P operates supporter terminal 40, supporter terminal 40 transmits, as support information, information related to ACT-based content to be used in the future, based on, for example, the menu selected by member A, the exercise menu, the results of the questions, etc. (d76).

[0080] The server 30 receives the support information (information related to the supporter name, member name, name of the supported content (code, usage period, etc.), etc.), and performs an editing process to edit the content based on the support information (d78). The editing includes editing of related frames, etc.

[0081] Meanwhile, when the company representative operates the company representative terminal 20, the company representative terminal 20 sends implementation result request information (information relating to member name, support name, usage period, company name, etc.) requesting the implementation results to the server 30 (d80).

[0082] Each time the server 30 receives this implementation result request information, it reads from memory the implementation result information (information relating to the exercise menu, question content, supporter's judgment results, etc.) for the member name included in the implementation result request information and transmits it to the company representative terminal 20 (d82).

[0083] Therefore, the company personnel can always check the status of exercise implementation (work activity history, etc.) of Member A (employee), allowing experienced employees to support the work.

[0084] (Q scale) In this embodiment, the Q scale is used. The sequence of the Q scale implementation procedure will be described with reference to FIG. 6. In this embodiment, the Q scale means a questionnaire. Since ACT deals with the internal and psychological aspects of humans, and the internal and psychological aspects of humans cannot be directly observed, the Q scale is used as a method for measuring the internal and psychological changes of the support recipient. That is, the support recipient is asked to answer certain questions related to the Q scale on the system, and the internal and psychological changes of the support recipient can be measured through information related to the support recipient's answers to these questions. The Q scale can be said to be a medium for indirectly recognizing / understanding such internal and psychological changes of the support recipient that cannot be directly recognized.

[0085] As shown in Figure 6, when member A operates the member terminal 13, the member terminal 13 sends Q scale menu request information (member name, item (Q scale), ...) to the server 30 via the communication network (d90).

[0086] Upon receiving the Q-scale menu request information, the server 30 transmits Q-scale menu selection screen information to the member terminal 13 (d92: see FIG. 7(a)).

[0087] The Q-scale menu, as shown in FIG. 7(a), includes, for example, BDI (Beck Depression Inventory), AAQII (Analysis of Psychological Flexibility), etc.

[0088] Then, when member A operates the member terminal 13 to select the desired Q scale menu to be implemented (for example, BDI (Beck Depression Scale)), the member terminal 13 transmits the selected (desired) Q scale information to be implemented (information relating to the member name, selected item, date and time, terminal number, etc.) to the server 30 (d94).

[0089] Each time the server 30 receives "Q scale information to be implemented," it transmits information on the Q scale menu selection screen to be implemented to the member terminal 13 via the communication network (d96) and displays the screen (d97). An example of the "Q scale menu selection screen to be implemented" is shown in Figure 7(b).

[0090] Next, member A operates the member terminal 13 to select a menu on the "Select Q scale menu to be implemented" screen, which causes the member terminal 13 to transmit this selection menu to the server 30 via the communication network (d98). In FIG. 7(b), the BDI (Beck Depression Scale) menu screen lists options such as "Not depressed," "Depressed," ...

[0091] Upon receiving the selection menu information, the server 30 searches the content database for the Q-scale question content of the selection menu (d100). It is preferable that the question content has information that corresponds to the question, answer options, and points for each option.

[0092] This process will be described. This process is similar to the ACT content determination process. That is, the ACT program (including psychological education in this embodiment) is determined based on the basic member information (information related to name, age, department, sex, type of work, etc.) of the employees stored in the memory, the selected Q scale menu, and the Q scale menu to be implemented, and the Q scale question content by this determined ACT program is determined according to the relational frame.

[0093] The server 30 transmits this question content to the member terminal 13 via the communication network 50 (d102). Methods for answering the question related to this question content include, for example, a list pattern (single selection format) and a card pattern (matrix format).

[0094] When member A (employee) operates the member terminal 13 to input an answer to this question content, the member terminal 13 transmits information related to the answer to the server 30 (d104).

[0095] The server 30 stores the answer to the question content in memory (d101). At this time, it is preferable to measure the time required for the answer using a timer (not shown), associate information related to the measurement time with the answer information, and store them together as Q-scale answer information.

[0096] The server 30 analyzes the Q-scale answer information in the memory using a predetermined processing algorithm, and transmits the analysis result to the member terminal 13 (d108), and the member terminal 13 displays the analysis result (d109: see FIG. 7(c)).

[0097] Meanwhile, information related to the Q-scale results including the above analysis results is exchanged between the server 30 and the company representative terminal 20 or the supporter terminal 40. of By carrying out the transfer (d110, d112), the company representative or the supporter P can operate their respective terminals to view the Q-scale results. The content can be freely set to questions and scores for each answer option. It is also preferable that the questions and scores for each answer option are created as a mutually corresponding combination.

[0098] Furthermore, similarly to exercise, the administrator may register several presets in advance, and when a new user registers, the user may simply select from the presets to set the settings.

[0099] Furthermore, as with exercises, it is possible to set the support so that it cannot display specific Q scales for each user.

[0100] (Activity Record) Next, the activity record according to this embodiment will be described with reference to the sequence diagram of FIG.

[0101] As shown in FIG. 8, when member A operates the member terminal 13, the member terminal 13 transmits record menu request information (information relating to member name, items (records), ..., etc.) to the server 30 via the communication network 50 (d120).

[0102] Upon receiving the recording scale menu request information, the server 30 transmits recording menu selection screen information to the member terminal 13 (d122), and the member terminal 13 displays the recording menu selection screen (d123: see FIG. 9(a)).

[0103] As shown in FIG. 9(a), the record menu selection screen displays a number of options, such as "Record daily activities" and "Record in line with values." action It consists of information such as, "Record about," "...", etc.

[0104] Then, when member A operates the member terminal 13 to select a desired record menu from the record menu (for example, selecting "Record daily activities"), the member terminal 13 transmits selected record menu information (information related to member name, selected item, date and time, terminal number, etc.) to the server 30 (d124). Every time the server 30 receives selected record menu information, it stores it in memory (d126).

[0105] Each time the server 30 receives the selection record menu information, it determines the activity record content based on the ACT program through a processing algorithm described in detail below (d128).

[0106] This process will be described below. This process is the same as the ACT content determination process. In other words, the ACT program (including psychological education in this embodiment) is determined by the server 30 based on the basic member information (information related to name, age, department, sex, type of work, etc.) of the employees stored in the memory and the selection record menu information in accordance with an algorithm similar to that of the ACT content determination process, and the question content of the activity record by this determined ACT program is determined according to the relationship frame.

[0107] For example, in the case of "record daily activities," the server 30 searches the content database for question contents such as "when," "where," and "what" (see FIG. 9(b)).

[0108] The server 30 then adds predetermined information to the searched activity record question content to generate activity inquiry screen information, and transmits the activity inquiry screen information to the member terminal 13 (d130), and the member terminal 13 that receives it displays an activity inquiry screen such as that shown in Fig. 9(b) (d131). After inquiring about "when" in the activity record question content, the server 30 again shifts the process to d128 to inquire about the activity record question content of "where" and "what" (d135: see Fig. 9(c)).

[0109] The record items may be yesterday's situation as shown in Fig. 10(a), this morning's situation as shown in Fig. 10(b), sleep situation as shown in Fig. 10(c), body information as shown in Fig. 11(a), daytime record as shown in Fig. 11(b), etc. Also, a text inquiry may be made. It is preferable to provide this information in a selection format.

[0110] 8, when member A operates the member terminal 13 to input predetermined information related to the activity record, the member terminal 13 transmits the input information to the server 30 as activity record input information (d132). For example, in the case of the question "When did you perform the behavior that you noticed?", "February 10, 2021" can be input. The server 30 stores this activity record input information in memory (d134).

[0111] On the other hand, when the company representative operates the company representative terminal 20, the company representative terminal 20 accesses the server 30, and the company representative can view the activity record input information in the memory on the company representative terminal 20 (d142, d144).

[0112] In addition, when the supporter P operates the supporter terminal 40, the supporter terminal 40 accesses the server 30, and the supporter P can view the activity record input information in the memory on the supporter terminal 40 (d146, d148).

[0113] Based on the activity record input information that the supporter P has viewed, the supporter P can input appropriate support information (information relating to the supporter name, member name, activity record input information number, date, support advice, date and time, etc.) on the supporter terminal 40, and the supporter terminal 40 transmits the appropriate support information thus input to the server 30 (d150).

[0114] The server 30 receives this support information and stores it in memory (d152). Therefore, this embodiment can systematically ensure that the member A or the company staff member provides the member with appropriate guidance, etc. based on this support information.

[0115] <Embodiment 2> Next, a second embodiment of the present invention will be described. The content of the ACT varies slightly depending on the type of user that is the target, but in this embodiment, the target is usually people with mental disorders such as schizophrenia and manic depression.

[0116] Such people with disabilities often have strong desires or dissatisfaction, such as wanting more confidence, wanting to overcome anxiety and fear, wanting to strengthen their mental state, etc. In order to resolve these issues, the inventors considered it important to classify psychological events according to three types of elements: relating (R), orienting (O), and evoking (E).

[0117] Until now, psychologically, in order to realize these elements, therapists, doctors, and other specialists have used ACT in face-to-face sessions to train (learn) people using words, music, images, text, etc.

[0118] However, securing personnel is not easy, and face-to-face meetings have become difficult in recent years due to the influence of new viruses, so the present embodiment 2 was created by the inventor to resolve this issue.

[0119] At the same time, this second embodiment is intended to dispel the current situation in which the main business entity of employment support services for persons with disabilities is generally recognized as a place that provides employment opportunities.

[0120] The second embodiment will be described below as an embodiment related to support and treatment for a person with a disability. Note that, although there are usually multiple members A (e.g., individuals suffering from a mental illness), for the sake of convenience, the following description will be given assuming that there is only one member A.

[0121] Fig. 12 is a schematic explanatory diagram of a support system according to a second embodiment of the present invention. As shown in Fig. 12, the support system according to the second embodiment transmits instruction information for depression support based on ACT from a support service server 1 (SSS) to a member A (e.g., a person with a disability) (d201). This instruction information is, for example, audio exercises. This exercise is determined by an education program based on an ACT program (including a relational frame) as in the first embodiment.

[0122] Each time member A (e.g., a person with a disability) receives instruction information (information including member name, server name, date, time, etc.), he or she performs the exercise included in this instruction information. When member A inputs the exercise result information (information related to answers to questions, etc.) on a member terminal (not shown), the member terminal transmits the exercise result information to the support service server 1 (d203). Note that, although the support service server 1 is described here, the support service server 1 may be server 30, or may be a site on the cloud (a cloud server displaying the site).

[0123] The support service server 1 (SSS) distributes information regarding the tasks (exercises) performed on member A (e.g., an individual suffering from a mental illness), reaction results, etc. (implementation results) to a supporter terminal (not shown) related to supporter P (d205).

[0124] Meanwhile, the supporter P can view the implementation results and prepare a new task based on the implementation results. As a result of the preparation work, the supporter P inputs the exercise information such as discriminative stimuli into the supporter terminal (not shown), and the supporter terminal transmits the exercise information such as discriminative stimuli to the support service server 1 (d207).

[0125] The support service server 1 receives exercise information from the supporter terminal 40 associated with supporter P, and creates feedback information for feeding back optimal support information based on the relational frame to member A according to a predetermined algorithm based on this exercise information and information related to the results of member A's exercise, and transmits this feedback information to a member terminal (not shown) associated with the member (d209).

[0126] The supporter P can view the responses to the exercises of the member A through a supporter terminal (not shown) (d213). Based on this viewing, the supporter P can input information related to support, cautions, etc. for the member A into the supporter terminal (not shown), which can then transmit the information related to support, cautions, etc. for the member A to the member terminal (not shown) (d211).

[0127] (Sequence) Next, the support system according to the second embodiment will be described with reference to the sequence of Fig. 13. Fig. 13 is a sequence diagram according to the second embodiment of the present invention. As shown in the figure, when member A (e.g., a person with a disability) operates the member terminal 13, the member terminal 13 accesses the server 30 (d220).

[0128] The server 30 receives this access information (including the name) and determines whether or not to accept this access information based on the basic information of the disabled person stored in the memory.

[0129] If it is determined that the request is accepted, a process is performed to determine (using a related frame) content for people with disabilities based on the ACT using a predetermined algorithm (d222).

[0130] For example, when an MMST (Multi-purpose Matching to Sample Task) is presented to member A (eg, a person with a disability), the content (pictures Cg1, . . . , cg10) shown in FIG. 14 can be used.

[0131] Furthermore, when a classification task is presented to member A (eg, a person with a disability), the content shown in FIG. 15 (pictures Cf1, . . . , cf7) can be used.

[0132] Furthermore, when a task such as sorting or filling in the blanks is presented to member A (e.g., a person with a disability), 16 The contents shown in (Ch1..., ch6) can be used.

[0133] For example, the content (Cg6) in Fig. 14 is an exercise related to judging whether a number is large or small, the content (cf5) in Fig. 15 is content related to learning classification, and the content in Fig. 16 is content related to rearranging words. These content groups are created empirically and / or statistically in this embodiment based on the above-mentioned ACT theory (behavioral analysis), and are a collection of content classified according to their attributes (age, sex, symptoms, level, etc.).

[0134] Returning to FIG. 13, the server 30 transmits the content determined by the content determination process for individuals suffering from mental illness to the member terminal 13 related to the member A (an individual suffering from a mental illness) as exercise information for the member (information including the voice of the questions, the member name, etc.). As Send (d224).

[0135] The member terminal 13 of member A displays the contents of this member exercise information on the screen (see Figures 14, 15 and 16) and transmits answer information relating to the entered answer (information including the member name, exercise name, etc.) to the server 30 (d226).

[0136] Each time the server 30 receives answer information from the member terminal 13, it associates and stores information on the time it took to answer as reaction time (measured by a timer) information. Next, the server 30 analyzes the answer information (and reaction time information) in a relational frame based on a predetermined algorithm, and analyzes what situation the member is in, what thoughts he or she will have in the future, what mental state he or she will be in, etc. (d228). Then, it stores the analysis results in memory (d230).

[0137] On the other hand, when the supporter P operates the supporter terminal 40, the supporter terminal 40 can access the server 30 (d232), which enables the supporter P to view the status of member A (person with a disability) (d234).

[0138] In addition, the supporter P's operation of the supporter terminal 40 can trigger the supporter terminal 40 to access the server 30 (d240), which enables the supporter P to display and view the analysis results (information related to the exercise name, answer, time taken for reaction, etc.) of member A (individual suffering from a mental illness) on the screen (d242). At this time, if support is required, the support information (information related to the name, exercise name, supporter name, advice, new ACT name, etc.) input by the supporter P to the supporter terminal 40 is sent by the supporter terminal 40 to the server 30 (d246).

[0139] The server 30 receives the support information of the supporter P, performs a process of reflecting (associating) this support information with the exercise information, and stores the result in a memory.

[0140] Therefore, from now on, exercise content that reflects this support information will be provided to Member A (an individual suffering from a mental illness), allowing him or her to increase confidence and maintain their best condition without succumbing to anxiety, fear, stress, or pressure.

[0141] In addition, the content in each of the above embodiments may be determined by calculating related frames using AI (artificial intelligence).

[0142] As described above, according to each embodiment of the present invention, by focusing on ACT (Acceptance and Commitment Therapy), one of the latest scientific psychotherapies of cognitive behavioral therapy (or clinical behavior analysis), and establishing a technical idea utilizing the psychological laws and natural laws that are the basis of this ACT, it is expected to be effective against a wide range of psychological problems, including various mental disorders such as depression, anxiety disorder, obsessive-compulsive disorder, and schizophrenia, as well as workplace stress and chronic pain. Specifically, each embodiment of the present invention supports and systems to ensure that member A asks himself questions (introspects) based on the ACT theory, knows himself, determines his own next step, and moves forward on his own, and more specifically, it is systemically guaranteed that optimal support information (including treatment) is fed back to member A from the support service server 1 (server system) using an Internet line (communication network). This allows members to learn without actually having to train in a face-to-face format. , M This will enable treatment and assistance to be provided to Member A tailored to his or her individual situation (including physical condition).

[0143] Furthermore, since the above-mentioned techniques are based on universal human psychology, in principle, their application is not limited to people with disabilities, and they can be effective even when the targets are the general healthy population, young children, the elderly, etc. [Industrial Applicability]

[0144] As described above, the behavioral analysis theory process according to each embodiment of the present invention reads the situation (information) of the support recipient based on a new behavioral analysis theory including psychoeducational elements, determines the content suitable for the subject stored in the storage means based on the new behavioral analysis theory from this situation, and enables the supporter (mentor) to view this content and intervene as necessary, and also to provide such support from a remote location via a network, so that the present invention is considered to be effective for workers including ordinary healthy people. Therefore, the present invention has great applicability in all industries where humans are active as a labor force. [Explanation of symbols]

[0145] A Member 10. Smartphone 13 Member terminal 20 Company personnel terminal 30 Support Server 40 Supporter terminal 330 ACT content determination unit 330 340 Contents Provider

Claims

1. A behavior analysis type support system is configured by connecting a supporter terminal related to a supporter who supports a support recipient, a support recipient terminal related to the support recipient, and a support service server for providing exercise content for performing support and treatment based on ACT (Acceptance and Commitment Therapy) theory via a communication network, The support service server includes: a storage means for storing a plurality of types of content groups obtained by classifying information related to psychological events by type of the events based on the ACT theory; a content determination unit which, in order to support the supported person in self-reflection, self-knowledge, self-determining the next step and self-advancing, determines a first content to be played on the supported person's terminal from the plurality of types of content group stored in the storage means, based on exercise menu information selected by the supported person's terminal and exercise menu information to be performed selected by the supported person's terminal from a menu related to the selected exercise menu information, from exercise menu selection screen information transmitted from the support service server to the supported person's terminal when exercise menu request information is transmitted from the supported person's terminal to the support service server; a content providing unit that provides the first content determined by the content determining unit to the supportee terminal and / or the supporter terminal; A behavior analysis support system comprising:

2. 2. The behavior analysis support system according to claim 1, wherein the first content is any one of audio, video, and text.

3. The content providing unit is 3. The behavior analysis type support system according to claim 1 or 2, characterized in that the situation information from the supported person's terminal is provided to the supporter's terminal, while support information from the supporter's terminal is provided to the supported person's terminal.

4. In a behavior analysis type support system in which a supporter terminal related to a supporter who supports a support recipient, a support recipient terminal related to the support recipient, and a support service server for providing exercise content for performing support and treatment based on ACT (Acceptance and Commitment Therapy) theory are connected via a communication network, the behavior analysis support program for providing support information from the supporter terminal to the support recipient terminal comprises: The support service server includes: A plurality of types of content groups obtained by classifying information related to psychological events by type of the events based on the ACT theory are connected to a storage means; The assistance program is installed on a computer. In order to support the supported person in self-reflection, getting to know himself, determining his own next steps, and moving forward on his own, a means for determining a first content to be played on the supported person's terminal from the group of multiple types of content stored in the storage means, based on exercise menu information selected by the supported person's terminal and exercise menu information to be performed selected by the supported person's terminal from a menu related to the selected exercise menu information, from exercise menu selection screen information sent from the support service server to the supported person's terminal when exercise menu request information is sent from the supported person's terminal to the support service server; A means for providing the first content determined by the content determination unit to the supportee terminal and / or the supporter terminal; A behavioral analysis support program characterized by functioning as a

5. A behavioral analysis type support device that provides exercise content for providing support and treatment based on ACT (Acceptance and Commitment Therapy) theory between a supporter terminal related to a supporter who supports a support recipient and / or between a support recipient terminal related to the support recipient, and transmits and receives information for supporting the support recipient, the behavioral analysis type support device is connected to a storage means for storing a plurality of types of content groups obtained by classifying information related to psychological events by type of the events based on the ACT theory; a content determination unit which, in order to support the supported person in self-reflection, self-knowledge, self-determining the next step and self-advancing, determines a first content to be played on the supported person's terminal from the plurality of types of content group stored in the storage means, based on exercise menu information selected by the supported person's terminal and exercise menu information to be performed selected by the supported person's terminal from a menu related to the selected exercise menu information, from exercise menu selection screen information transmitted from the support service server to the supported person's terminal when exercise menu request information is transmitted from the supported person's terminal to the support service server; a content providing unit that provides the first content determined by the content determining unit to the supportee terminal and / or the supporter terminal; A behavior analysis type support device comprising:

6. A behavioral analysis type support method realized by a behavioral analysis type support system configured by connecting a supporter terminal related to a supporter who supports a support recipient, a support recipient terminal related to the support recipient, and a support service server for providing exercise content for performing support and treatment based on ACT (Acceptance and Commitment Therapy) theory via a communication network, The support service server includes: a storage means for storing a plurality of types of content groups obtained by classifying information related to psychological events by type of the events based on the ACT theory; The behavioral analysis type support method includes: a content determination step in which a content determination unit determines a first content to be played on the supported person's terminal from the plurality of content groups stored in the storage means based on exercise menu information selected by the supported person's terminal and exercise menu information to be performed selected by the supported person's terminal from a menu related to the selected exercise menu information from exercise menu selection screen information sent from the support service server to the supported person's terminal when exercise menu request information is sent from the supported person's terminal to the support service server, in order to support the supported person to introspect and get to know himself / herself, determine his / her own next step, and move forward on his / her own; a content providing step of providing the first content determined in the content determining step to the supportee terminal and / or the supporter terminal; A behavior analysis type support method comprising the steps of:

7. A recording medium storing the behavior analysis type support program according to claim 4.

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