Program and information processing method

Abstract

To provide a program and the like for allowing a user to easily check a state of a car accident based on an objective fact in the accident.SOLUTION: A program causes an information processing apparatus to execute processing of: receiving a plurality of data used for determination of a state of an accident; displaying, on a display device, a determination screen, on the basis of the plurality of data, the determination screen including a first display area displaying a plurality of determination items for determining the state of the accident and determination results, and a second display area displaying proof data in a determination item having proof data for the determination result; receiving an instruction based on a user operation to a predetermined determination result in the first display area; and displaying the proof data for the predetermined determination result in the second display area based on the instruction.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a program executed by an information processing device and an information processing method. [Background technology]

[0002] Generally, when a car accident occurs, emergency calls are made to all parties involved, and various data is stored to understand the accident situation. In addition, in order to pay insurance claims, the insurance companies with which each party has a contract will assess the degree of fault based on the testimony of the parties and witnesses, as well as the stored data.

[0003] For example, Patent Document 1 discloses a vehicle emergency normal system in which an emergency notification device mounted on an accident vehicle is composed of a GPS receiver, a gyro, a vehicle speed sensor, a collision sensor, and a public mobile phone (wireless device), and in addition to calculating the vehicle position, the emergency notification device accumulates vehicle speed information each time the vehicle speed changes or at regular intervals, and transmits scene location information and vehicle speed information to an emergency center by data communication when an accident occurs. The emergency center is provided with a means for displaying the received scene location and driving trajectory superimposed on a map, and when displaying the driving trajectory, a driving trajectory mark colored in several stages according to the vehicle speed information is displayed superimposed on the map.

[0004] Patent Document 2 discloses a drive recorder device system including a drive recorder device mounted on a vehicle and a vehicle management center that collects data from the drive recorder device via a communication line. Patent Document 2 describes that the drive recorder device is mounted on a vehicle equipped with a road-to-vehicle communication device that is installed at an intersection with traffic lights and performs wireless communication with a roadside device that acquires traffic light illumination information, and based on the illumination information received by the road-to-vehicle communication device, the illumination information is also recorded in the data recording section of the drive recorder device as driving history data, thereby making it possible to clarify the fault ratio of the driver of the vehicle involved in a traffic accident.

[0005] Patent Document 3 discloses an insurance company system that accepts reports of automobile accidents between automobiles, including the insured's percentage of fault. Patent Document 3 describes that the insurance company's staff may calculate and input the percentage of fault for the accident by referring to a case database, a court precedent database, etc.

[0006] Patent Document 4 discloses a digital video camera fault ratio evaluation system that creates accident shape analysis data from image information of an accident recorded by a digital video camera, and uses a computer to compare the data with a database of past fault ratio precedents to perform fault ratio evaluation. Patent Document 4 discloses a technology that determines a basic fault ratio based on the accident shape analysis data and various data related to past fault ratio precedents (collision opponent data, accident site road structure data, etc.), and further determines a fault ratio evaluation based on correction factor data. [Prior art documents] [Patent documents]

[0007] [Patent Document 1] JP 2000-285377 A [Patent Document 2] Patent No. 5533626 [Patent Document 3] JP 2011-204116 A [Patent Document 4] JP 2001-347972 A Summary of the Invention [Problem to be solved by the invention]

[0008] Car accidents occur due to a complex interplay of many factors, so it is necessary to understand the accident situation based on objective facts and to determine whether insurance payments are applicable. In addition, it is necessary to determine the degree of fault based on the objectively confirmed accident situation and past cases and precedents. Therefore, even if the accident situation is understood by a system or the degree of fault is automatically determined based on the accident situation, it is important to objectively understand whether the basis for understanding the accident situation (causes of the accident, evidence, etc.) is appropriate.

[0009] The present invention has been made in consideration of the circumstances described above, and aims to provide a program and an information processing method that can visualize the accident situation in a car accident, thereby making it possible to objectively and easily confirm the cause of the accident, etc. [Means for solving the problem]

[0010] A program which is one aspect of the present invention causes an information processing device to execute a process of receiving a plurality of data used to determine the accident situation, controlling the display of a judgment screen on a display device, the judgment screen including a first display area which displays a plurality of judgment items and judgment results for judging the accident situation (items exemplified in FIG. 5) based on the plurality of data, and a second display area which displays evidence data for judgment items having evidence data for the judgment results, accepting an instruction based on a user operation for a specified judgment result in the first display area, and controlling the display to display the evidence data for the specified judgment result in the second display area based on the instruction.

[0011] The above program may further cause the information processing device to execute a process to control display so as to display a still image of a portion of the moving image in association with the judgment item if the evidence data includes a moving image captured by an imaging device mounted on a vehicle.

[0012] The above program may further cause the information processing device to execute a process of accepting a second command based on a user operation on a specified still image in the second display area, and controlling display to display a playback screen that plays a moving image for the specified still image based on the second command.

[0013] In the above program, the video may differ depending on the judgment item.

[0014] In the above program, a portion of the video image related to the determination result may be highlighted.

[0015] The above program may further cause the information processing device to execute a process in which, when the judgment item includes an item indicating the contact point of the vehicle at the time of the collision, a third command based on a user operation on the item indicating the contact point, and based on the third command, superimposes the vehicle on a clock, displays the front of the vehicle at the 12 o'clock position on the clock, and controls the display to display the contact point on the vehicle.

[0016] The above program may further cause the information processing device to execute processing to control the display of the judgment screen to include a third display area that displays a basic negligence ratio determined using the multiple data and past case law data or data standardized based on case law, and a specified UI component related to the display of the case law data, accept a fourth command based on a user operation on the specified UI component, and control the display to display the case law data used in determining the basic negligence ratio based on the fourth command.

[0017] The above program may further cause the information processing device to execute a process of controlling the display of the judgment screen to include a fourth display area that displays map data explaining the accident situation determined based on the multiple data.

[0018] The program may further cause the information processing device to execute a process of accepting a fifth command based on a user operation for correcting the determination result, and reflecting the correction of the determination result based on the fifth command.

[0019] Another aspect of the present invention is an information processing method that receives multiple data used to determine an accident situation, controls the display of a judgment screen on a display device, the judgment screen including a first display area that displays multiple judgment items and judgment results for judging the accident situation based on the multiple data, and a second display area that displays evidence data for judgment items having evidence data for the judgment result, accepts an instruction based on a user operation for a specified judgment result in the first display area, and controls the display so that the evidence data for the specified judgment result is displayed in the second display area based on the instruction. Effect of the Invention

[0020] According to the present invention, a user can objectively and easily confirm the basis for determining the accident situation in a car accident. [Brief description of the drawings]

[0021] [Figure 1] 1 is a diagram showing a schematic configuration of an accident processing system according to an embodiment of the present invention. [Diagram 2] 2 is a diagram showing a schematic configuration of an accident detection server according to an embodiment of the present invention; [Diagram 3] 1 is a diagram showing a schematic configuration of an accident situation grasping server according to an embodiment of the present invention; [Figure 4] A diagram showing the schematic configuration of a fault ratio determination server relating to an embodiment of the present invention. [Diagram 5] 13 is a table illustrating an example of master data that stores items necessary for determining a fault ratio. [Figure 6] 2 is a diagram illustrating a schematic configuration of an operator terminal illustrated in FIG. 1. [Figure 7] 5 is a flowchart showing an operation of the accident detection server according to the embodiment of the present invention. [Figure 8]13 is a schematic diagram illustrating a detailed driving status screen displayed on an operator terminal. FIG. [Figure 9] 13 is a schematic diagram illustrating a detailed driving status screen displayed on an operator terminal. FIG. [Figure 10] FIG. 13 is a schematic diagram illustrating an accident situation screen displayed on an operator terminal. [Figure 11] 5 is a flowchart showing the operation of a fault ratio determination server according to an embodiment of the present invention. [Figure 12] 13 is a schematic diagram illustrating an example of a fault ratio determination screen displayed on an operator terminal. FIG. [Figure 13] 13 is a schematic diagram illustrating a detailed travel information screen displayed on an operator terminal. FIG. [Figure 14] 13 is a schematic diagram illustrating a case information display screen displayed on an operator terminal. FIG. [Figure 15] 13 is a schematic diagram illustrating an example of a determination report display screen displayed on an operator terminal. FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. Note that the same elements are given the same reference numerals and duplicated explanations will be omitted.

[0023] Embodiment (1) Configuration of the embodiment FIG. 1 is a diagram showing a schematic configuration of an accident processing system according to an embodiment of the present invention. The accident processing system 1 according to this embodiment is intended for use in a non-life insurance company that sells automobile insurance. As shown in FIG. 1, the accident processing system 1 includes an accident detection server 10, an accident situation grasping server 20, a fault ratio determination server 30, and an operator terminal 40. The accident detection server 10, the accident situation grasping server 20, the fault ratio determination server 30, and the operator terminal 40 are connected via a communication network N. Although only one operator terminal 40 is illustrated in FIG. 1, multiple operator terminals 40 may be provided. Furthermore, although one each of the accident detection server 10, the accident situation grasping server 20, and the fault ratio determination server 30 is illustrated in FIG. 1, these servers may be configured with one piece of hardware, or each server may be configured with multiple pieces of hardware. The operator may be called a user.

[0024] The communication network N includes a communication network capable of transmitting and receiving information between the accident detection server 10, the accident situation grasping server 20, the fault ratio determination server 30, and the operator terminal 40. The communication network N may be, for example, the Internet, a LAN, a dedicated line, a telephone line, an in-house network, a mobile communication network, Bluetooth (registered trademark), WiFi (Wireless Fidelity) (registered trademark), other communication lines, or combinations thereof, regardless of whether the communication line is wired or wireless.

[0025] Each of the accident detection server 10, the accident situation grasping server 20, and the fault ratio determination server 30 is, for example, configured by a computer with high computing power, and by executing a predetermined program, cooperates with other servers and the operator terminal 40 to realize a server function of processing information related to accident handling such as reporting an accident, grasping the accident situation, and determining the fault ratio after an automobile accident occurs. Here, an automobile accident includes contact between an automobile and another object, and the other object is, for example, an automobile, a bicycle, a motorcycle, a person, an animal, a utility pole, a wall, and the like.

[0026] 2 is a diagram showing a schematic configuration of the accident detection server 10. The accident detection server 10 is an information processing device that acquires various data from devices such as automobiles, detects the occurrence of an accident based on the acquired data, and issues a necessary report. Note that the accident detection server 10 does not necessarily need to acquire various data from multiple automobiles, and it is sufficient to acquire various data from a device of at least one automobile.

[0027] Here, the device such as an automobile is equipped with sensors such as a calendar for detecting date and time, a speed sensor for detecting driving speed, an acceleration sensor for detecting acceleration, a GPS sensor for detecting position, a communication function, a voice recording function, a video recording function, a millimeter wave / infrared measurement sensor, and a function for detecting the operation / motion of other automobile equipment, and acquires information at any time using various sensors. The device such as an automobile transmits information acquired by each sensor (hereinafter referred to as device data) to the accident detection server 10 using the communication function either at any time or when an abnormal situation occurs, such as a change in acceleration exceeding a predetermined value.

[0028] As shown in FIG. 2, the accident detection server 10 includes a communication interface 11, a storage unit 12, and a processor 13.

[0029] The communication interface 11 is a hardware module for connecting the accident detection server 10 to the communication network N and communicating with other terminals on the communication network N. The communication interface 11 is, for example, a modulation / demodulation device such as an ISDN modem, an ADSL modem, a cable modem, an optical modem, or a soft modem.

[0030] The storage unit 12 is a logical device provided by a storage area of ​​a physical device consisting of a computer-readable recording medium such as a disk drive or a semiconductor memory (ROM, RAM, etc.). The storage unit 12 may be constructed by mapping multiple physical devices to one logical device, or may be constructed by mapping one physical device to multiple logical devices. The storage unit 12 stores various programs including an operating system program and a driver program, and various data used during the execution of these programs. Specifically, the storage unit 12 stores various programs P10 to be executed by the processor 13, and device data D10 acquired from the device.

[0031] The processor 13 is composed of an arithmetic logic unit (such as a CPU) that processes arithmetic operations, logical operations, bit operations, etc., and various registers, and centrally controls each part of the accident detection server 10 by executing various programs stored in the memory unit 12. The various registers are, for example, a program counter, a data register, an instruction register, a general-purpose register, etc. Furthermore, the processor 13 executes the program P10 to realize an accident detection function that detects the occurrence of an accident and makes a necessary report. The functional parts realized by the processor 13 executing the program P10 include a device difference correction unit 131, an accident detection unit 132, and an accident report unit 133.

[0032] The device difference correction unit 131 corrects the device data received from each device. Here, the device data transmitted from each device has individual characteristics (such as sensor characteristics and differences in data format). Therefore, the device difference correction unit 131 corrects the received device data to data that can be input to an algorithm executed in the accident detection unit 132.

[0033] The accident detection unit 132 detects an accident by detecting characteristics at the time of the accident from the device data received from the device using an algorithm constructed based on past accident data and device data.

[0034] When the accident detection unit 132 detects an accident, the accident reporting unit 133 notifies the operator terminal 40 via the communication network N of information indicating that an accident is highly likely to have occurred, and causes an alert to be displayed.

[0035] 3 is a diagram showing a schematic configuration of the accident situation grasping server 20. The accident situation grasping server 20 is an information processing device that, when an accident occurs, acquires necessary information from various systems and visualizes the accident, thereby assisting in grasping the accident situation.

[0036] The accident situation grasping server 20 acquires device data from the device that caused the accident, as well as the following example information. (a) Road information such as road sign information and speed limit information: Obtained from a road information system 102 operated by a private company. (b) Video data captured by a drive recorder: Video data captured by a drive recorder installed in a device of a person involved in the accident is acquired. The video data may be acquired directly from the device of the person involved in the accident, or may be acquired from a drive recorder device system 103 operated by a private service provider. In addition, video data captured by a drive recorder installed in a device that was traveling around the accident site at the time of the accident may be acquired from the drive recorder device system 103. (c) Map information: Obtained from a map information system 104 operated by a private company. (d) Weather information: Obtained from a weather information system 105 operated by a private or public institution. (e) Contact history information: If the party involved in the accident is a policyholder of the company's insurance, past contact history is obtained from the claims service system 106.

[0037] 3, the accident situation grasping server 20 includes a communication interface 21, a storage unit 22, and a processor 23. The hardware configurations of the communication interface 21, the storage unit 22, and the processor 23 are similar to those of the communication interface 11, the storage unit 12, and the processor 13 described above.

[0038] The memory unit 22 stores various programs P20 to be executed by the processor 23, device data D21 acquired from each device, road information D22 acquired from the road information system 102, video data D23 acquired from the drive recorder device system 103, map information D24 acquired from the map information system 104, weather information D25 acquired from the weather information system 105, contact history D26 acquired from the damage service system 106, host vehicle behavior data D27 analyzed by the processor 23 described later, and other vehicle / surrounding environment data D28.

[0039] The processor 23 executes the program P20 to realize a function of analyzing and visualizing the accident situation based on the acquired various information, and supporting the understanding of the accident situation. The functional units realized by the processor 23 executing the program P20 include a vehicle driving behavior understanding unit 231, a counterpart vehicle / surrounding environment understanding unit 235, and a display control unit 239.

[0040] The vehicle driving behavior grasping unit 231 grasps information on the driving behavior of the vehicle at the time of the accident based on various acquired data, and stores the grasped information as the vehicle behavior data D27. As a specific example, the vehicle driving behavior grasping unit 231 grasps the accident situation such as the driving trajectory and speed information of the vehicle based on the data acquired from the device (vehicle) driven by the policyholder of the in-house insurance among the device data D21, and also refers to the road information D22, map information D24, weather information D25, and contact history D26 around the accident occurrence point. The vehicle driving behavior grasping unit 231 includes a driving trajectory extraction unit 232, an acceleration waveform generation unit 233, and a map data matching unit 234.

[0041] The driving trajectory extraction unit 232 extracts the driving trajectory of the vehicle based on the device data D21 acquired from the vehicle. The acceleration waveform generation unit 233 identifies the behavior of the vehicle and the impact point, etc., by visualizing the waveform data of the acceleration of the vehicle as a graph based on the device data D21. The map data matching unit 234 performs a matching process on the driving trajectory extracted by the driving trajectory extraction unit 232 with the road information D22 and map information D24 around the accident occurrence point, and displays them in an overlapping manner, thereby visualizing the driving trajectory.

[0042] The other vehicle / surrounding environment grasping unit 235 grasps information on the driving behavior of the other vehicle and information on the surrounding environment based on the various acquired data, and stores the grasped information as other vehicle / surrounding environment data D28. As a specific example, the other vehicle / surrounding environment grasping unit 235 performs object recognition processing, depth measurement processing, etc. on the video data captured by the host vehicle among the video data D23, and estimates the speed of the other vehicle by matching it with the host vehicle behavior data. In addition, the other vehicle / surrounding environment grasping unit 235 obtains information such as the state of the traffic light at the time of the accident from the video data D23. The other vehicle / surrounding environment grasping unit 235 includes a driving trajectory extraction unit 236, an acceleration waveform generation unit 237, and a map data matching unit 238. The operation of each of these units is the same as that in the host vehicle driving behavior grasping unit 231 described above.

[0043] The display control unit 239 performs display control to visualize and display on the operator terminal 40 the driving behavior of the host vehicle grasped by the host vehicle driving behavior grasping unit 231, the driving behavior of the other vehicle grasped by the other vehicle / surrounding environment grasping unit 235, and the surrounding environment.

[0044] 4 is a diagram showing a schematic configuration of the fault proportion determination server 30. The fault proportion determination server 30 is an information processing device that acquires the subject vehicle behavior data D27 and the other vehicle / surrounding environment data D28 stored by the accident situation grasping server 20, and determines the fault proportion based on the acquired data.

[0045] 4, the fault ratio determination server 30 includes a communication interface 31, a storage unit 32, and a processor 33. The hardware configurations of the communication interface 31, the storage unit 32, and the processor 23 are similar to those of the communication interface 11, the storage unit 12, and the processor 13 described above.

[0046] The storage unit 32 stores various programs P30 executed by the processor 33, legal precedent data D31 used to determine the fault ratio, and past case data D32. The legal precedent data D31 is a database of standards for fault ratio based on legal precedents, such as "Criteria for Determining Contributory Fault Rate in Civil Traffic Lawsuits" (called "Law Precedent Times (registered trademark)") published by Law Precedent Times Co., Ltd. The past case data D32 is a database of fault ratios in past cases.

[0047] The processor 33 executes the program P30 to realize a function of determining a fault ratio based on the host vehicle behavior data D27 and the other vehicle / surrounding environment data D28. The functional units realized by the processor 33 executing the program P30 include a case law information acquisition unit 331, a fault determination unit 332, and a display control unit 333.

[0048] The case information acquisition unit 331 collates the host vehicle behavior data D27 and the other vehicle / surrounding environment data D28 with the case data D31 to identify the relevant case (accident classification). The fault determination unit 332 determines the basic fault ratio based on the case identified by the case information acquisition unit 331, and modifies the basic fault ratio in response to a command based on a user operation performed on the operator terminal 40.

[0049] The display control unit 333 performs control for displaying a fault ratio determination screen including the determination result by the fault determination unit 332 on the operator terminal 40. The display control unit 333 includes an unconfirmed item alert display unit 334 and a reference document presentation unit 335.

[0050] The unconfirmed item alert display unit 334 performs display control to call attention when there is an item that is necessary for determining the fault ratio or an item that may affect the determination of the fault ratio (hereinafter, these are referred to as judgment items) that the operator has not confirmed. FIG. 5 is a table illustrating master data that stores judgment items. The master data shown in FIG. 5 stores judgment items by category, such as the vehicle behavior, road conditions, accident conditions, and the other vehicle behavior. Each judgment item is linked to a data source of information related to the judgment item (for example, device data such as acceleration information and GPS information, map information, video data captured by a drive recorder, etc.).

[0051] The reference literature presentation unit 335 performs display control to allow the operator to refer to literature such as precedents and past cases that are relevant to the accident (or have similar circumstances). As described above, the fault allocation determination server 30 can determine the fault ratio efficiently and fairly based on various data acquired at the time of the accident. In addition, the fault ratio determination server 30 visualizes the basis for the fault ratio determination, so that the operator can efficiently and easily understand the basis for the fault ratio determination.

[0052] 6 is a diagram showing a schematic configuration of the operator terminal 40. The operator terminal 40 is a terminal used by an operator who receives accident reports and processes insurance and the like, and is configured by a personal computer (PC), a notebook PC, a tablet terminal, or the like.

[0053] 6, the operator terminal 40 is an information processing device including a communication interface 41, a display unit 42, an operation input unit 43, an output unit 44, a storage unit 45, and a processor 46. In this embodiment, the operator terminal 40 is used as a display device that displays a predetermined screen based on information received from the accident situation grasping server 20 and the fault ratio determination server 30, and is also used as an operation input device for inputting requests, commands, and the like to the accident situation grasping server 20 and the fault ratio determination server 30.

[0054] The communication interface 41 is a hardware module for connecting the operator terminal 40 to the communication network N and communicating with other terminals on the communication network N. The communication interface 41 is, for example, a modulation / demodulation device such as an ISDN modem, an ADSL modem, a cable modem, an optical modem, or a soft modem.

[0055] The display unit 42 is configured, for example, by a liquid crystal display. The operation input unit 43 is an input device such as a keyboard, various operation buttons, a touch panel provided on the display unit 42, or a pointing device such as a mouse. The output unit 44 is an output device such as a printer.

[0056] The storage unit 45 is, for example, a logical device provided by a storage area of ​​a physical device. The physical device is, for example, a computer-readable recording medium such as a disk drive or a semiconductor memory (ROM, RAM, etc.). The storage unit 45 may be constructed by mapping multiple physical devices to one logical device, or may be constructed by mapping one physical device to multiple logical devices. The storage unit 45 may also be a USB memory, an SD (registered trademark) card, or the like.

[0057] The storage unit 45 stores an operating system program, a driver program, various data, etc. In detail, the storage unit 45 stores a program P40 that, when executed by the processor 46, communicates with the accident situation grasping server 20 and the fault ratio determination server 30 and displays information transmitted from these servers on the display unit 42 in a predetermined format.

[0058] The processor 46 is composed of an arithmetic and logic unit (such as a CPU) that processes arithmetic operations, logical operations, bit operations, etc., and various registers, and centrally controls each part of the operator terminal 40 by executing various programs stored in the memory unit 45. The various registers are, for example, a program counter, a data register, an instruction register, a general-purpose register, etc. The functional parts realized by the processor 46 executing the program P40 include a display control unit 461 that displays information transmitted from the accident situation grasping server 20 and the fault proportion determination server 30 on the display unit 42 in a predetermined format.

[0059] Furthermore, when a user operates using the operation input unit 43, the processor 46 outputs a command corresponding to the user operation to each unit of the operator terminal 40 to execute processing. Furthermore, when a user operates a screen transmitted from the accident situation grasping server 20 or the fault proportion determination server 30 while the operator terminal 40 is accessing the accident situation grasping server 20 or the fault proportion determination server 30, the processor 46 transmits a signal representing a command corresponding to the user operation to the accident situation grasping server 20 or the fault proportion determination server 30, and requests execution of the command.

[0060] (2) Operation of the embodiment FIG. 7 is a flowchart showing the operation of the accident detection server 10. When an accident occurs and device data is transmitted from a device, the accident detection server 10 acquires the device data (step S10) and performs accident detection processing by analyzing the acquired device data (step S11, see FIG. 1).

[0061] If the accident detection server 10 determines that an accident has occurred (step S12: Yes), it notifies the operator terminal 40 of the accident (step S13). On the other hand, if the accident detection server 10 determines that no accident has occurred (step S12: No), the process ends.

[0062] When an accident is reported, the accident situation grasping server 20 acquires various information related to the accident, such as device data transmitted from the device involved in the accident, road information, video data, map information, weather information, contact history information, etc. (Step S14, see FIG. 2). Then, the accident situation grasping server 20 analyzes the accident based on the acquired information (Step S15). Then, the accident situation grasping server 20 stores the analysis result (Step S16).

[0063] The analysis results stored in the accident situation grasping server 20 are transmitted to the operator terminal 40 upon request from the operator terminal 40 and are displayed in a predetermined format. The operator can display information on the accident in which the policyholder was a party on the operator terminal 40 by searching, for example, with the insurance policy number or by transitioning from another system having policyholder information.

[0064] 8 and 9 are schematic diagrams illustrating screens displayed on the operator terminal 40. Of these, Fig. 8 is a schematic diagram illustrating a driving condition details screen. Fig. 9 is a schematic diagram illustrating the driving condition details screen.

[0065] The driving information detail screen M1 shown in FIG. 8 includes a user information display area m10 in which information about the insurance policyholder is displayed, an accident location display area m11 in which information about the accident occurrence location is displayed, an image display area m12 in which an image captured by the drive recorder of the vehicle is displayed, a trajectory display area m13 in which the driving trajectory of the vehicle is displayed, an impact information display area m14 in which the acceleration detected by the acceleration sensor is displayed as a waveform graph, a fault ratio determination support button m15, and a driving information display area m16 in which the driver's driving information is displayed. The impact information display area m14 is provided with an input location display area that indicates the input location of the impact on the vehicle. In the input location display area, the vehicle is displayed superimposed on a clock so that the 12 o'clock direction of the clock is the front of the vehicle, and the input direction of the impact (i.e., the contact point of the other vehicle) is marked. As a result, since the insurance industry uses the expression of the o'clock direction as the input location of the impact as if it were a clock, the input direction of the impact can be easily grasped visually using the input location display area.

[0066] When a predetermined user operation (for example, a pointing operation using a mouse) is performed on the path display area m13, a new tab or window opens and the detailed driving information screen M2 shown in FIG. 9 is displayed.

[0067] The detailed driving information screen M2 shown in FIG. 9 includes an enlarged path display area m21.

[0068] When a predetermined user operation (for example, a pointing operation on the vicinity of the accident occurrence point) is performed on the trajectory display area m21, a new tab or window opens and the accident situation screen M3 shown in FIG. 10 is displayed.

[0069] 10 is provided with an animation display area m31 that explains the accident situation with animation, and a text display area m32 that explains the accident situation with text. When a predetermined user operation is performed on a print button (not shown) in the accident situation screen M3, a hard copy of the accident situation screen M3 can be generated in the output unit 44.

[0070] Fig. 11 is a flowchart showing the operation of the fault proportion judgment server 30. When a signal instructing judgment of the fault proportion for a specific accident is input from the operator terminal 40, the fault proportion judgment server 30 acquires judgment basis information (step S20). Here, the judgment basis information refers to information acquired for the accident among the information on each judgment item shown in Fig. 5. In addition, the fault proportion judgment server 30 acquires case law information based on the acquired judgment basis information (step S21).

[0071] Next, the fault ratio determination server 30 performs a fault ratio determination process for the accident by referring to the case law information for the determination basic information (step S22). Then, the determination result is transmitted to the operator terminal 40, and the determination screen is displayed in a predetermined format (step S23).

[0072] Fig. 12 to Fig. 15 are schematic diagrams illustrating screens displayed on the operator terminal 40. Of these, Fig. 12 is a schematic diagram illustrating a fault ratio judgment screen. Fig. 13 is a schematic diagram illustrating a driving information detail screen. Fig. 14 is a schematic diagram illustrating a case law information display screen. Fig. 15 is a schematic diagram illustrating a judgment report display screen.

[0073] The fault ratio judgment screen M5 shown in FIG. 12 includes an animation display area m51 that explains the accident situation using animation, a basic information display area m52 that displays basic information about the person who caused the accident, a judgment information display field m53 that displays the case law information applied to the fault ratio judgment (for example, an accident situation diagram (application diagram) in "Case Law Times (registered trademark)"), a judgment display field m55 that displays the fault ratio and correction factors for the fault ratio, a judgment item display field m56 that displays items (judgment items) that should be considered in judging the fault ratio, a judgment item detail display field m59, a print button (not shown), a case law material display button m70, and a similar case law display button m80. Of these, the judgment information display field m53, the case law detail display field m54, and The correction factor column of the judgment display column m55 displays information extracted from the case law data D31 (see FIG. 4). The fault ratio judgment screen M5 shown in FIG. 12 displays at least a judgment item display column m56 and a judgment item detail display column m59, allowing the operator to objectively and easily grasp the judgment of the accident situation. For example, when the user operates (clicks, etc.) the confirmation button m57 in the judgment item display column m56, the detailed display corresponding to that item is displayed in the detail display column m59. When the user operates (clicks, etc.) the detail display button m60 in the detail display column m59, objective evidence data of that judgment item, for example, a video captured by a drive recorder, is displayed.

[0074] Each row of correction elements in the judgment display field m55 can be selected by a predetermined user operation using the operation input unit 43 (for example, a pointing operation using a mouse). When a row of selection elements is selected, the adjustment value of the fault ratio in the selected row is reflected in the fault ratio. For example, when the basic fault ratio is "A0:B100", if the row "A is grossly negligent" is selected, A's fault ratio is corrected to "+10", and the fault ratio changes to "A10:B90".

[0075] A confirmation button m57 and a pull-down search condition selection button m58 are provided on the row of each judgment item in the judgment item display field m56. When a predetermined user operation is performed on the confirmation button m57, the judgment item detail display field m59 is automatically scrolled, and information on the judgment item for which the confirmation button m57 was operated is displayed. If there is an item among the judgment items displayed in the judgment item display field m56 for which the confirmation button m57 has never been operated (i.e., there is a judgment item for which the details have not been confirmed), the judgment item is highlighted, for example, and an alert is notified to the operator.

[0076] In the judgment item detail display field m59, facts on which the fault ratio was determined and images of evidence to prove those facts are displayed in association with each other. In the judgment item detail display field m59, still images and text data related to each judgment item displayed in the judgment item display field m56 are displayed in thumbnail format. When a specific user operation is performed on the detail display button m60 displayed in the judgment item detail display field m59, a new tab or window opens and the driving information detail screen M6 shown in FIG. 13 is displayed.

[0077] The driving information detail screen M6 includes a video display area m61 in which a video related to the judgment item is played. This video is extracted from video data captured by a drive recorder. The still image displayed in the judgment item detail display field m59 is one frame from this video. In the video displayed in the video display area m61, the parts related to the judgment result of the fault ratio are highlighted. For example, in FIG. 12, the taillights (brake lights) of the vehicle traveling in front and the bicycle traveling on the sidewalk are highlighted by the superimposed frames m62 and m63.

[0078] Referring again to Fig. 12, when a predetermined user operation is performed on the case material display button m70 in the fault ratio judgment screen M5, a new tab or window opens and the case information display screen M7 shown in Fig. 14 is displayed. The case information display screen M7 displays the case information applied to the fault ratio judgment for the case. In Fig. 14, issue XX, page XX of Case Times (registered trademark) is shown as an example of the case information.

[0079] In addition, when a predetermined user operation is performed on the similar precedent display button m80 in the fault ratio judgment screen M5, a new tab or window opens and a similar precedent display screen (not shown) is displayed. In the similar precedent display screen, accident situation diagrams (application diagrams) in precedent information related to cases similar to the case in question are displayed in thumbnail format.

[0080] When a user performs a specific operation on the application diagram in the similar case display screen, a new tab or window opens and a case summary display screen (not shown) is displayed. The case summary display screen displays the selected application diagram, the gist of the judgment, an excerpt from the judgment, and the fault ratio determined in the judgment.

[0081] 11 again, the fault proportion determination server 30 causes the operator terminal 40 to display the screens shown in Fig. 12 to Fig. 14 in accordance with a signal transmitted in response to an operation on the operator terminal 40 (step S23). Furthermore, when a user operation is performed on the operator terminal 40 to modify a determination item (step S24: Yes), the fault proportion determination server 30 executes the fault proportion determination process again in accordance with the signal transmitted in response to the user operation (step S22).

[0082] If no operation to correct the judgment item is performed on the operator terminal 40 (step S24: No), the fault proportion judgment server 30 judges whether or not an operation to determine the fault proportion has been performed on the operator terminal 40 (step S25). For example, when a signal indicating that a predetermined user operation has been performed on a print button (not shown) in the fault proportion judgment screen M5 is transmitted from the operator terminal 40, the fault proportion judgment server 30 judges that an operation to determine the fault proportion has been performed.

[0083] If the fault ratio has been determined (step S25: Yes), the fault ratio determination server 30 transmits a report screen to the operator terminal 40 for display (step S26). On the other hand, if the fault ratio has not been determined (step S25: No), the fault ratio determination server 30 continues to display the determination screen on the operator terminal 40 (step S23).

[0084] In the operator terminal 40, when a predetermined user operation is performed on a print button (not shown) in the fault ratio judgment screen M5, a new tab or window opens and a judgment report display screen M10 shown in FIG. 15 is displayed. The judgment report display screen M10 includes a preamble display field m101, an animation display area m102 that explains the accident situation with animation, a text display area m103 that explains the accident situation with text, a judgment information display field m104 that displays an application diagram of the case law information applied to the fault ratio judgment, a judgment display field m105 that displays the basic fault ratio and correction factors, a judgment result display field m106 that displays the conclusion of the fault ratio judgment, and a comment display field m107. The judgment report display screen M10 is a report screen for disclosing the fault ratio judgment result and its grounds to the insurance contract holder or the other party's insurance company of the accident, and can be printed.

[0085] As described above, according to the embodiment of the present invention, the accident situation is visualized and displayed based on objective information, so that the accident situation can be objectively and easily understood. Furthermore, according to a user's operation on a judgment item, evidence data for that judgment item is displayed, so that the operator can easily understand the accident situation. Furthermore, according to the embodiment of the present invention, the operator can confirm efficient and objective information (for example, video data from a drive record), and a fair fault ratio judgment can be performed. In particular, since the accident situation is reproduced based on not only subjective information such as the testimony of the parties and witnesses, but also video data captured by the drive recorder of the parties' vehicle or vehicles traveling around the party, a fault ratio that is satisfactory to the parties can be determined. Furthermore, it is possible to easily confirm the accident situation based on objective facts in a car accident, and it is also possible to easily confirm the judgment result of the fault ratio based on the accident situation and its basis.

[0086] Furthermore, according to an embodiment of the present invention, the case law information applied in determining the degree of fault and the facts on which the application was based are displayed on the same screen, allowing the user (operator) to easily understand the logic behind the determination of the degree of fault and easily modify any necessary elements.

[0087] Variations In the above embodiment, the fault ratio determination server 30 determines the fault ratio and performs various display controls, and causes the operator terminal 40 to display a predetermined screen. However, the operator terminal 40 may determine the fault ratio and perform control for displaying a predetermined screen on the display device (display unit 42). In this case, a program for fault ratio determination and a program for screen display control may be installed in the operator terminal 40, and then the host vehicle behavior data D27 and the other vehicle / surrounding environment data D28 may be downloaded from the accident situation grasping server 20 or the fault ratio determination server 30, and these programs may be executed. [Explanation of symbols]

[0088] 1. Accident processing system 10…Accident detection server 11, 21, 31, 41...Communication interface 12, 22, 32, 45...Storage section 13, 23, 33, 46…Processors 20…Accident status monitoring server 30…Fault ratio determination server 40...Operator terminal 42...Display section 43...Operation input section 44...Output section 101…Device 102...Road Information System 103...Drive recorder device system 104…Map information system 105…Weather Information System 106…Claim service system 131...Device difference correction section 132…Accident detection section 133…Accident Reporting Department 231…Vehicle driving behavior understanding unit 232...Driving trajectory extraction unit 233...Acceleration waveform generation section 234…Map data matching section 235…Surrounding Area Assessment Department 236…Driving trajectory extraction unit 237...Acceleration waveform generation section 238…Map data matching section 239, 333, 461...Display control unit 331…Case Law Information Acquisition Department 332... Negligence Judgment Department 334…Unconfirmed item alert display section 335…Reference presentation section

Claims

1. In the information processing device, receiving a plurality of data including data from a GPS sensor mounted on the vehicle and data of a moving image captured by an imaging device mounted on the vehicle, the data being used for determining the accident situation; Obtain map information around the location of an accident between the vehicle and another vehicle; Identifying a driving trajectory of the host vehicle based on the data from the GPS sensor and the map information; Identifying a driving trajectory of the other vehicle based on the video data; The driving trajectories of the vehicle and the other vehicle are matched with the map information of the vicinity of the accident occurrence point, and an image obtained by superimposing the driving trajectories is displayed and controlled on a display device; Identifying a predetermined surrounding environment at the time of the accident based on the data of the moving image, and controlling the display device to display information on the specified surrounding environment; A program that executes a process of controlling the display of a judgment screen on the display device, the judgment screen including a display area that displays multiple judgment items and judgment results for judging the accident situation based on the multiple data and the identified specified surrounding environment.

2. The program described in claim 1, wherein the driving trajectory is displayed by an animation representing the accident situation between the vehicle and the other vehicle.

3. receiving a plurality of data including data from a GPS sensor mounted on the vehicle and data of a moving image captured by an imaging device mounted on the vehicle, the data being used for determining the accident situation; Obtain map information around the location of an accident between the vehicle and another vehicle; Identifying a driving trajectory of the host vehicle based on the data from the GPS sensor and the map information; Identifying a driving trajectory of the other vehicle based on the video data; The driving trajectories of the vehicle and the other vehicle are matched with the map information of the vicinity of the accident occurrence point, and an image obtained by superimposing the driving trajectories is displayed and controlled on a display device; Identifying a predetermined surrounding environment at the time of the accident based on the data of the moving image, and controlling the display device to display information on the specified surrounding environment; and controlling, on the display device, a display area for displaying a plurality of judgment items for judging the accident situation and the judgment results based on the plurality of data and the specified surrounding environment that has been identified.

4. The information processing method described in claim 3, wherein the driving trajectory is displayed by an animation representing the situation of the accident between the vehicle and the other vehicle.

Images