Information processing device and information processing method

Abstract

To provide a technique capable of improving user satisfaction with the assessment at the end of the lease contract period.SOLUTION: In a disclosed information processor, a control unit calculates the liquidation amount based on a first table and outputs the same when the lease contract period for a new car expires. In the disclosed information processor, the control unit calculates the liquidation amount based on a second table when the lease contract period for a used car expires and outputs the same. The first table stores a first reduction value involved in appraisal by pre-classified items related to vehicle defects. The second table stores a second reduction value involved in appraisal by the same items as the first table. Among the second reduction values stored in the second table, the second reduction value of a first item is set to a value smaller than the first reduction value.SELECTED DRAWING: Figure 6

Description

[Technical field]

[0001] The present disclosure relates to an information processing device and an information processing method. [Background technology]

[0002] There is known a technique for settling the difference between the residual value set at the time of the lease contract and the actual appraised value in a lump sum at the expiration of the lease contract period (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2015-102883 A Summary of the Invention [Problem to be solved by the invention]

[0004] An object of the present disclosure is to provide a technology that can improve user satisfaction with appraisals at the end of a lease contract period. [Means for solving the problem]

[0005] One aspect of the present disclosure is an information processing device. In this case, the information processing device includes, for example, a first table for storing a first reduction value related to an assessment for each pre-classified item related to a defect of a vehicle; A second table that stores second deduction values ​​related to appraisal by the same items as the first table, in which the second deduction value for a first item, which is an item related to a defect of a first degree in a first portion, is set to a value smaller than the first deduction value; a control unit that calculates and outputs a settlement amount based on the first table when the lease contract period of a new car expires, and calculates and outputs a settlement amount based on the second table when the lease contract period of a used car expires; The above configuration may be adopted.

[0006] Another aspect of the present disclosure is an information processing method. In this case, the information processing method includes, for example, a first table for storing a first reduction value related to an assessment for each pre-classified item related to a defect of a vehicle; A second table that stores second deduction values ​​related to appraisal by the same items as the first table, in which the second deduction value for a first item, which is an item related to a defect of a first degree in a first portion, is set to a value smaller than the first deduction value; A computer comprising: When the lease contract period for a new car expires, the settlement amount may be calculated and output based on the first table, and when the lease contract period for a used car expires, the settlement amount may be calculated and output based on the second table.

[0007] Another aspect of the present disclosure may be an information processing program for causing a computer to execute the above-described information processing method, or a non-transitory storage medium that stores the information processing program in a computer-readable form. Effect of the Invention

[0008] According to the present disclosure, it is possible to provide a technology that can improve user satisfaction with appraisals at the end of a lease contract period. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram showing an overview of a vehicle leasing system. [Diagram 2] FIG. 13 is a diagram showing an example of evaluation items. [Diagram 3] FIG. 2 is a diagram illustrating an example of the hardware configuration of each of a server and a facility terminal included in the vehicle leasing system. [Figure 4] FIG. 2 is a block diagram showing an example of a functional configuration of a server. [Diagram 5] FIG. 11 is a diagram illustrating an example of a second table. [Figure 6]11 is a flowchart illustrating an example of a processing routine executed in the server. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] In a vehicle lease contract, a predicted value (residual value) of the vehicle's valuation at the end of the lease contract period is set. The fee paid by the user during the lease contract period is determined based on the difference between the valuation of the vehicle at the start of the lease contract period and the residual value. In addition, at the end of the lease contract period, the vehicle is appraised based on the deduction values ​​for each item of the vehicle's defects, which are classified in advance. The "defects" referred to here are, for example, scratches, cracks, tears, dents, deformations, defects, dirt (stains), fading of paint, and peeling of paint on the exterior and interior. The "degree of defect" refers to the size (area) of the part where the defect occurs, the number of places where the defect occurs, and the necessity of repair or replacement. In the appraisal of the vehicle, for example, the liquidation amount is calculated by adding up the reduction amounts of the items corresponding to the target vehicle among the above items. The settlement amount is the amount that will be charged to the user at the end of the lease contract period (when the vehicle is returned).

[0011] Here, when the subject of the lease contract is a used car, it is difficult to accurately determine whether the defect in the vehicle occurred during the lease contract period or before the lease contract period. In particular, it is difficult to make the above-mentioned determination for parts such as bumpers and interiors that are prone to cumulative scratches and / or dirt even when the vehicle is used in a proper manner. Therefore, if an appraisal is conducted under the same conditions as a new car at the end of the lease contract period for a used car, the contract user may be less satisfied with the appraisal result.

[0012] In contrast, in the information processing device according to the present disclosure, when the lease contract period of a new car expires, the control unit calculates the settlement amount based on the first table. Also, in the information processing device according to the present disclosure, when the lease contract period of a used car expires, the control unit calculates the settlement amount based on the second table. The settlement amount calculated as described above is output by the control unit. At that time, the control unit may output the calculated settlement amount from an output device provided in the information processing device, or may transmit it to another device for output. The other device may be, for example, a terminal used by a target user of the lease contract, or a terminal used by a person who performs settlement work related to the settlement amount.

[0013] The first table in the present disclosure stores a first reduction value related to the assessment for each pre-classified item related to the defect of the vehicle. The defects that are the subject of the "pre-classified items" here are defects whose presence and degree can be visually confirmed, such as scratches, cracks, tears, dents, deformations, defects, stains (stains), paint fading, and paint peeling in parts such as the exterior panels, window glass, mirrors, lights, bumpers, wheels, and interior parts.

[0014] The second table in the present disclosure stores second deduction values ​​related to the appraisal by the same items as the first table. However, for at least the first item (item related to a defect of a first degree in a first portion), the second deduction value in the second table is set to a value lower than the first deduction value in the first table. The "first portion" is, for example, a bumper, an interior, etc. Thus, the second reduction value is a portion that is likely to accumulate scratches and / or dirt even during proper use of the vehicle. A "first degree of defect" is a defect that does not require repair or replacement, for example, scratches and / or dirt that may accumulate during proper use of the vehicle. For items other than the first item, the second reduction value may be set to the same value as the first reduction value, or the second reduction value may be set to a value lower than the first reduction value.

[0015] According to the information processing device of the present disclosure, a vehicle can be assessed using a table in which the reduction value of at least the first item is different when the lease contract period of a new car expires and when the lease contract period of a used car expires. As a result, when the subject of the lease contract is a used car, the reduction value for at least a first degree of defect in a first part can be made smaller than when the subject of the lease contract is a new car. In other words, when the subject of the lease contract is a used car, the reduction value for defects in parts that are likely to accumulate scratches and / or dirt during the use of the vehicle can be made smaller than when the subject of the lease contract is a new car. As a result, it is possible to prevent the settlement amount from becoming high due to defects that may have occurred before the lease contract period of the used car. Therefore, it is possible to improve user satisfaction with the assessment at the expiration of the lease contract period of the used car.

[0016] The information processing device according to the present disclosure is, for example, a computer operated by a vehicle leasing service provider. The control unit according to the present disclosure is, for example, a processor such as a CPU (Central Processing Unit) or a DSP (Digital Signal Processor) provided in the computer. It is.

[0017] <Embodiment> Hereinafter, specific embodiments of the present disclosure will be described with reference to the drawings. Unless otherwise specified, the configurations and the like described in the following embodiments are not intended to limit the technical scope of the present disclosure to those alone. In this embodiment, an example in which an information processing device according to the present disclosure is applied to a vehicle leasing system will be described.

[0018] (Vehicle leasing system overview) FIG. 1 is a diagram showing an overview of a vehicle leasing system in this embodiment. The vehicle leasing system in this embodiment is a system for providing a leasing service of a vehicle 3 to a user. As shown in FIG. 1, the vehicle leasing system includes a server 1 and a facility terminal 2. The facility terminal 2 is a terminal used in a facility that manages the vehicles 3 to be leased. The "facility" here is a place where the vehicles 3 are rented and returned, such as a leasing company, an automobile dealer, or an auction venue.

[0019] The server 1 and the facility terminal 2 are connected to a network N1 and can communicate with each other via the network N1. The network N1 is, for example, a public line network such as the Internet, a physical or virtual dedicated line, or a LAN (Local Area Network), etc. The network N1 may include a telephone communication network such as a mobile phone, or a wireless communication network such as Wi-Fi (registered trademark).

[0020] The facility terminal 2 accepts input of information (hereinafter, sometimes referred to as "first information") relating to the vehicle 3 to be returned by the user upon expiration of the lease contract period, and transmits the accepted first information to the server 1. The first information includes, for example, information identifying whether the vehicle 3 subject to the lease contract is a new car (whether the vehicle 3 was rented out in a new car state) or a used car (whether the vehicle 3 was rented out in a used car state), and information indicating the condition of the vehicle 3. The first information is input, for example, by a staff member of the facility, etc.

[0021] The information indicating the condition of the vehicle 3 is, for example, information including all of the identification information of the evaluation items applicable to the vehicle 3 among a plurality of items related to defects (hereinafter, sometimes referred to as "evaluation items") classified in advance. The defects that are the subject of the evaluation items are defects whose presence or absence and their degree can be confirmed by visual inspection, such as, for example, as shown in Fig. 2, line scratches on the exterior panel, dents on the exterior panel, dents with scratches on the exterior panel, faded paint on the exterior panel, peeling paint on the exterior panel, traces of sheet metal repair on the exterior panel, exterior panels that need to be replaced, cracks and / or repair traces on the windshield, cracks and / or breaks in the bumper, cracks in the mirror (door mirror), cracks in the lights (front lights, tail lights), damage to the interior, scratches with deformation of the wheels, etc. Of the above defects, for defects such as line scratches on the exterior panel, dents on the exterior panel, dents with scratches on the exterior panel, paint on the exterior panel, repair marks on the windshield, cracks and / or breaks in the bumper, and damage to the interior, the evaluation items are categorized according to the degree of the defect (area, number, or the need for repair and / or replacement, etc.). The facility staff, etc. inputs into the facility terminal 2 the identification information (defect ID in FIG. 2) of all evaluation items that apply to the vehicle 3 out of the multiple evaluation items as shown in FIG. 2.

[0022] The evaluation items that the facility staff or the like inputs into the facility terminal 2 are not limited to the example shown in FIG. 2, and may be any evaluation items (defects) that the facility staff or the like can check in a short period of time.

[0023] The server 1 receives the first information from the facility terminal 2 and calculates the settlement amount based on the received first information. The settlement amount is an amount equivalent to the difference between the residual value set at the start of the lease contract period and the actual assessed value at the expiration of the lease contract period. Such a settlement amount is charged to the user at the expiration of the lease contract period (when the vehicle is returned). Note that if the vehicle 3 does not have any defects corresponding to the above-mentioned evaluation items, the settlement amount will be "0".

[0024] The server 1 calculates the settlement amount based on the assessment table held by the server 1 and the information included in the first information. The assessment table is a table in which a subtraction value related to the assessment is set for each of the multiple evaluation items shown in FIG. 2. The assessment table in this embodiment includes a first table used to calculate the settlement amount when the subject of the lease contract is a new car, and a second table used to calculate the settlement amount when the subject of the lease contract is a used car. The subtraction values ​​for at least some of the evaluation items are different between the first table and the second table. The some evaluation items are, for example, items (first items) related to defects that do not require repair or part replacement (first degree) in a part (first part) that is likely to accumulate scratches and / or stains during the use process even when the vehicle 3 is used in a proper manner.

[0025] If the subject of the lease contract is a used car, the second table is used to evaluate it. Compared to when the subject of the lease contract is a new car, the deduction amount for a defect of a first degree in a first portion can be made smaller. In other words, when the subject of the lease contract is a used car, the deduction amount for defects in a portion that is likely to accumulate scratches and / or dirt even in the course of use in a proper manner can be made smaller than when the subject of the lease contract is a new car. As a result, it is possible to prevent the settlement amount from becoming high due to defects that may have occurred before the lease contract period of the used car.

[0026] The settlement amount calculated by server 1 is transmitted from server 1 to facility terminal 2 via network N1. Facility terminal 2 receives the settlement amount transmitted from server 1 and outputs the received settlement amount. This enables facility staff or the like to present the settlement amount to the user or carry out settlement procedures for the settlement amount.

[0027] (Hardware configuration of vehicle leasing system) An example of the hardware configuration of the vehicle leasing system according to the present embodiment will be described with reference to FIG. 3 is a diagram showing an example of the hardware configuration of each of the server 1 and the facility terminal 2 included in the vehicle leasing system shown in FIG.

[0028] The server 1 is a computer such as a PC or a dedicated computer. The server 1 has a processor 101, a main memory unit 102, an auxiliary memory unit 103, and a communication unit 104. These are connected to each other via a bus. The server 1 is an example of an "information processing device" according to the present disclosure. The processor 101 is an example of a "control unit" according to the present disclosure.

[0029] The processor 101 is, for example, a CPU (Central Processing Unit) or a DSP (Digital Signal Processor). The processor 101 controls the server 1 and processes various information. The main memory 102 performs calculations for processing. The main memory 102 is, for example, a random access memory (RAM) and a read only memory (ROM). The auxiliary memory 103 is, for example, an erasable programmable ROM (EPROM), a hard disk drive (HDD, Hard Disk Drive), and a removable medium. The auxiliary memory 103 stores an operating system (OS), various programs, and various tables. The processor 101 loads the programs stored in the auxiliary memory 103 into a working area of ​​the main memory 102 and executes them, and each component is controlled through the execution of the programs. As a result, the server 1 realizes a function that meets a predetermined purpose. The main memory 102 and the auxiliary memory 103 are computer-readable recording media. The server 1 may be a single computer or may be a combination of multiple computers.

[0030] The communication unit 104 is a device that communicates with the facility terminal 2 via the network N1. The communication unit 104 is, for example, a LAN interface board and / or a wireless communication circuit for wireless communication. The LAN interface board and / or the wireless communication circuit is connected to the network N1.

[0031] Next, the facility terminal 2 is a computer such as, for example, a smartphone, a mobile phone, a tablet terminal, a personal information terminal, a wearable computer (such as a smart watch), or a PC. As shown in Fig. 3, the facility terminal 2 has a processor 201, a main memory unit 202, an auxiliary memory unit 203, an input unit 204, a display 205, and a communication unit 206. These are connected to each other by a bus. The processor 201, the main memory unit 202, and the auxiliary memory unit 203 of the facility terminal 2 are similar to the processor 101, the main memory unit 102, and the auxiliary memory unit 103 of the server 1, and therefore a description thereof will be omitted.

[0032] The input unit 204 is a device that accepts input operations performed by the facility staff, etc., and is, for example, a touch panel, a mouse, a keyboard, a microphone, etc. The display 205 is a device that presents information to the facility staff, etc., and is, for example, an LCD (Liquid Crystal Display). The input unit 204 is a display, an EL (Electroluminescence) panel, or the like. And the display 205 may be configured as a single touch panel display.

[0033] The communication unit 206 is a device for connecting the facility terminal 2 to the network N1. The communication unit 206 is, for example, a mobile communication service (for example, 6G (6th Generation), 5G (5th Generation), 4G (4th Generation), 3G (3rd Generation), or LTE (Long Term Evolution)). Telecommunication networks such as LTE (Registered Term Evolution), or wireless communication networks such as Wi-Fi (registered trademark). The communication unit 206 is a circuit for communicating with other devices (such as the server 1) via the network N1 using the communication unit 206. The communication unit 206 may be a LAN interface board that connects to a wired network.

[0034] It should be noted that the hardware configuration of the server 1 and the facility terminal 2 shown in FIG. 3 is merely an example, and the hardware configuration of the server 1 and the facility terminal 2 is not limited to the hardware configuration shown in FIG. I can't.

[0035] (Server Functionality Configuration) The functional configuration of the server 1 in this embodiment will be described with reference to Fig. 4. Fig. 4 is a block diagram showing an example of the functional configuration of the server 1. As shown in Fig. 4, the server 1 in this embodiment includes, as its functional components, a first table TB110, a second table TB120, and a control unit F110.

[0036] The first table TB110 and the second table TB120 are stored in the auxiliary storage unit 103 of the server 1. The first table TB110 is a table that stores, by evaluation item, a deduction value (first deduction value) that is applied when the subject of the lease contract is a new car. The second table TB120 is a table that stores, by evaluation item, a deduction value (second deduction value) that is applied when the subject of the lease contract is a used car. The evaluation items that are the subject of the first deduction value stored in the first table TB110 and the evaluation items that are the subject of the second deduction value stored in the second table TB120 are common. Specifically, the evaluation items that are the subject of the first deduction value and the second deduction value are similar to the evaluation items exemplified in FIG. 2 described above.

[0037] The first table TB110 and the second table TB120 have different first and second reduction values ​​for some evaluation items. The some evaluation items are, for example, evaluation items (first items) corresponding to defects (first degree) that do not require repair or part replacement in a part (first part) that is likely to accumulate scratches and / or stains during use in accordance with proper use. In this embodiment, examples of the first items include "several minor cracks / breaks (about 5 cm)" in the bumper (evaluation item corresponding to the defect ID S0013 in FIG. 2), "multiple noticeable damages" in the interior (evaluation item corresponding to the defect ID S0017 in FIG. 2), and "multiple noticeable damages" in the interior (evaluation item corresponding to the defect ID S0018 in FIG. 2). For evaluation items other than the first item, the first deduction value and the second deduction value are set to the same value.

[0038] Here, an example of the second table TB120 in this embodiment will be described with reference to Fig. 4. The parentheses in Fig. 4 are the first subtraction values ​​of the first table TB110 added for explanation. As shown in Fig. 4, the second table TB120 stores a plurality of records corresponding to each of the plurality of evaluation items shown in Fig. 2. Each record has a defect ID field and a second reduction value field.

[0039] In the defect ID field, identification information (defect ID) for each evaluation item is registered. The information registered in the defect ID field in FIG. 4 is information equivalent to the identification information (defect ID) for the evaluation item shown in FIG. 2. In the second reduction value field, a reduction value for each evaluation item is registered. The "reduction value" here is, for example, an amount equivalent to the decrease in the market value of the vehicle 3 due to the defect in each evaluation item, and / or an amount determined based on the costs incurred for repairing or replacing the part in which the defect in each evaluation item occurs.

[0040] In this embodiment, the second reduction value corresponding to the evaluation item with defect ID S0013 ("several minor cracks / tears (approximately 5 cm)" on the bumper) is set to an amount lower than the first reduction value corresponding to the same evaluation item in the first table TB110. In addition, the second reduction value corresponding to the evaluation item with defect ID S0017 ("multiple noticeable damages" on the interior) is also set to an amount lower than the first reduction value corresponding to the same evaluation item in the first table TB110. In addition, the second reduction value corresponding to the evaluation item with defect ID S0018 ("multiple noticeable damages" on the interior) is also set to an amount lower than the first reduction value corresponding to the same evaluation item in the first table TB110.

[0041] 5, the second reduction value corresponding to each of the evaluation items with defect ID S0013, S0017, and S0018 is set to "0 yen", but it may be any amount lower than the first reduction value. For example, the second reduction value for each of the evaluation items with defect ID S0013, S0017, and S0018 may be half the corresponding first reduction value.

[0042] In addition, the defects (evaluation items) covered by the first item are not limited to the defects with defect IDs S0013, S0017, and S0018 shown in FIG. 5. The defects covered by the first item may be defects in parts that are prone to cumulative scratches and / or stains during use in accordance with proper usage. In other words, they may be defects that are difficult to determine whether they occurred before the lease contract period of the used car or during the lease contract period of the used car. An example of such a defect is a line scratch on an exterior panel near a door handle.

[0043] It is also assumed that the amount of decline in market value and / or costs incurred for repairing or replacing defects may differ depending on the vehicle model, grade, optional equipment, etc. of the vehicle 3. Therefore, each of the first table TB110 and the second table TB120 may include multiple tables by vehicle model, grade, or optional equipment.

[0044] Returning now to the description of Fig. 4, the control unit F110 is a functional component realized by the processor 101 of the server 1 loading a program from the auxiliary storage unit 103 into the main storage unit 102 and executing it. Note that the control unit F110 may be realized by a hardware circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

[0045] The control unit F110 of the server 1 calculates the settlement amount based on the first information provided from the facility terminal 2 and the first table TB110 or the second table TB120. Specifically, when the communication unit 104 of the server 1 receives the first information transmitted from the facility terminal 2, the control unit F110 determines whether the subject of the lease contract is a new car or a used car based on information included in the first information (information identifying whether the vehicle 3 is a new car or a used car).

[0046] If it is determined that the subject of the lease contract is a new vehicle, the control unit F110 calculates the settlement amount based on the information included in the first information indicating the condition of the vehicle 3 (identification information (defect ID) of all evaluation items corresponding to the vehicle 3) and the first table TB110. In detail, the control unit F110 accesses the first table TB110 using the defect ID included in the first information as an argument, and identifies a record in which information matching the defect ID included in the first information is registered in the defect ID field. The control unit F110 reads out the first deduction value registered in the first deduction value field of the identified record. The first deduction value is read out for all defect IDs included in the first information. The control unit F110 calculates the settlement amount by adding up the first deduction values ​​that have been read out.

[0047] If it is determined that the subject of the lease contract is a used car, the control unit F110 accesses the second table TB120 using the defect ID included in the first information as an argument, and identifies a record in which information matching the defect ID included in the first information is registered in the defect ID field. The control unit F110 reads out the second deduction value registered in the second deduction value field of the identified record. The second deduction value is read out for all defect IDs included in the first information. The control unit F110 sums up the read second deduction values ​​to calculate the settlement amount.

[0048] The control unit F110 transmits the settlement amount calculated as described above to the facility terminal 2 via the communication unit 104. The settlement amount transmitted from the communication unit 104 of the server 1 is received by the communication unit 206 of the facility terminal 2. In this case, the processor 201 of the facility terminal 2 outputs the settlement amount received by the communication unit 206 to the display 205. This allows the facility staff or the like to carry out procedures such as billing the user who returned the vehicle 3 for the settlement amount.

[0049] The functional configuration of the server 1 is not limited to the example shown in Fig. 4, and functional components can be omitted, changed, or added as appropriate. Any of the functional components of the server 1, or part of the processing thereof, may be executed by another computer connected to the network N1. For example, the processing included in the control unit F110 may be shared and performed by multiple computers.

[0050] (Processing flow) Next, the flow of processing performed by the server 1 will be described with reference to Fig. 6. Fig. 6 is a flowchart showing a processing routine executed by the server 1 when the server 1 is triggered by receiving the first information transmitted from the facility terminal 2. Note that the processing routine of Fig. 6 is executed by the processor 101 of the server 1, but the following description will be given mainly with respect to the functional components of the server 1.

[0051] 6, the control unit F110 of the server 1 receives the first information transmitted from the facility terminal 2 through the communication unit 104 (step S101). After completing the process of step S101, the control unit F110 executes the process of step S102.

[0052] In step S102, the control unit F110 determines whether the vehicle 3 returned to the facility upon expiration of the lease contract period is a new vehicle based on information included in the first information (information identifying whether the subject of the lease contract is a new vehicle or a used vehicle). If the vehicle 3 returned to the facility upon expiration of the lease contract period is a new vehicle (positive determination in step S102), the control unit F110 executes processing in step S103. If the vehicle 3 returned to the facility upon expiration of the lease contract period is a used vehicle (negative determination in step S102), the control unit F110 executes processing in step S104.

[0053] In step S103, the control unit F110 calculates the settlement amount based on the information indicating the state of the vehicle 3, which is included in the first information, and the first table TB110. Specifically, the control unit F110 accesses the first table TB110 using the defect ID included in the first information as an argument, and identifies a record in which information matching the defect ID included in the first information is registered in the defect ID field. The control unit F110 reads out the first deduction value registered in the first deduction value field of the identified record. When the control unit F110 has completed reading out the first deduction values ​​for all defect IDs included in the first information, it calculates the settlement amount by summing up the first deduction values ​​that have been read out.

[0054] Furthermore, in step S104, the control unit F110 calculates the settlement amount based on the information indicating the state of the vehicle 3, which is included in the first information, and the second table TB120. Specifically, the control unit F110 accesses the second table TB120 using the defect ID included in the first information as an argument, and identifies a record in which information matching the defect ID included in the first information is registered in the defect ID field. The control unit F110 reads out the second deduction value registered in the second deduction value field of the identified record. When the control unit F110 has completed reading out the second deduction values ​​for all defect IDs included in the first information, it calculates the settlement amount by summing up the read out second deduction values.

[0055] After completing the process of step S103 or step S104, the control unit F110 executes the process of step S105. The settlement amount calculated in step S 103 or step S 104 is transmitted to the facility terminal 2 via the communication unit 104 .

[0056] After completing the process of step S105, the control unit F110 ends the execution of this processing routine.

[0057] 6, the settlement amount transmitted from the communication unit 104 of the server 1 is received by the communication unit 206 of the facility terminal 2, and is output from the communication unit 206 to the processor 201. The processor 201 outputs the settlement amount input from the communication unit 206 to the display 205. This enables the facility staff or the like to present the settlement amount to the user who has returned the vehicle 3, or to request the settlement amount.

[0058] (Effects of the embodiment) In this embodiment, a vehicle can be appraised using a table in which the reduction values ​​for at least some of the evaluation items are different when the lease contract period of a new car expires and when the lease contract period of a used car expires. As a result, when the subject of the lease contract is a used car, the reduction value for defects in parts that are likely to accumulate scratches and / or dirt during use can be kept small compared to when the subject of the lease contract is a new car. As a result, it is possible to prevent the settlement amount from becoming high due to defects that may have occurred before the lease contract period of the used car. Therefore, it is possible to improve user satisfaction with the appraisal at the expiration of the lease contract period of a used car.

[0059] <Modification> The more used car lease contracts there are, the more likely the defects with defect IDs S0013, S0017, and S0018 in Figure 2 will accumulate. In other words, the more used car lease contracts there are, the more difficult it may be to distinguish between defects with defect IDs S0013, S0017, and S0018 that occurred before the lease contract period and those that occurred during the lease contract period. Therefore, the second reduction value corresponding to each of the evaluation item with defect ID S0013, the evaluation item with defect ID S0017, and the evaluation item with defect ID S0018 may be set to a lower amount as the number of lease contracts increases. In this case, the auxiliary storage unit 103 of the server 1 may store a plurality of second tables TB120 according to the number of lease contracts.

[0060] In this modification, when the information included in the first information (information identifying whether the vehicle 3 returned to the facility upon expiration of the lease contract period was rented out as a new car or as a used car) indicates a used car, the control unit F110 of the server 1 may calculate the settlement amount based on a second table TB120 according to the number of lease contracts for the vehicle 3. Note that the information regarding the number of lease contracts for the vehicle 3 may be stored in a database constructed in the auxiliary storage unit 103 of the server 1, or may be included in the first information and provided from the facility terminal 2.

[0061] According to this modification, when the vehicle 3 returned to the facility upon expiration of the lease contract period is a used vehicle that has been rented out, the more lease contracts there are for the vehicle 3, the smaller the deduction value for defects in parts that are prone to cumulative scratches and / or dirt during use of the vehicle can be. As a result, it is possible to more reliably improve user satisfaction with the appraisal of a used vehicle at the end of the lease contract period.

[0062] <Other> The above-described embodiment and modified examples are merely examples, and the present disclosure does not deviate from the gist of the present disclosure. For example, the processing performed by the server 1 may be performed by the facility terminal 2. In that case, the facility terminal 2 corresponds to the "information processing device" according to the present disclosure.

[0063] Furthermore, a process described as being performed by one device may be shared and executed by multiple devices. A process described as being performed by different devices may be executed by one device. For example, a part of a process executed by server 1 may be executed by another device connected to server 1 via network N1. In a computer system, the hardware configuration for implementing each function can be flexibly changed.

[0064] The present disclosure can also be realized by supplying the server 1 with a computer program that implements the functions described in the above embodiment, and having one or more processors in the server 1 read and execute the program. Such a computer program may be provided to the server 1 by a non-transitory computer-readable storage medium that can be connected to the system bus of the server 1, or may be provided to the server 1 via a network. A non-transitory computer-readable storage medium is a recording medium that can store information such as data and programs by electrical, magnetic, optical, mechanical, or chemical action and can be read by a computer or the like. Such a recording medium may be any type of disk, such as a magnetic disk (e.g., a floppy disk, a hard disk drive (HDD), etc.) and an optical disk (e.g., a CD-ROM, a DVD disk, a Blu-ray disk, etc.). The recording medium may also be a medium such as a read-only memory (ROM), a random access memory (RAM), an EPROM, an EEPROM, a magnetic card, a flash memory, an optical card, or an SSD (Solid State Drive). [Explanation of symbols]

[0065] 1 Server 101 Processor 102 Main memory 103 Auxiliary storage 104 Communications Department F110 Control Unit TB110 First Table TB120 Second Table 2 Facility terminal 3. Vehicle

Claims

1. a first table for storing a first reduction value related to an assessment for each pre-classified item related to a defect of a vehicle; a second table storing second deduction values ​​related to assessment by the same items as the first table, in which the second deduction value is set to a value smaller than the first deduction value for a first item that is an item related to a defect of a first degree in a first portion; A control unit that calculates a settlement amount for a vehicle whose lease contract period has expired; Equipped with The control unit is Receiving first information from an external facility terminal, the first information including first identification information for identifying whether the subject of the lease contract for the vehicle is a new car or a used car, and second identification information for identifying an item among the items that corresponds to the vehicle; determining whether the subject of the lease contract is a new car or a used car based on the first identification information included in the first information; In response to the determination that the subject of the lease contract is a new vehicle, calculating the settlement amount based on the second identification information included in the first information and the first table; In response to the determination that the subject of the lease contract is a used car, calculating the settlement amount based on the second identification information included in the first information and the second table; transmitting the calculated settlement amount to the facility terminal; Execute Information processing device.

2. The second table includes a plurality of tables for different lease contract numbers, Each of the plurality of tables stores the second reduction value by the same item as the first table, and the second reduction value of the first item is smaller in the table corresponding to a larger number of lease contracts, When it is determined that the subject of the lease contract is a used car, the control unit Calculating the settlement amount based on the table according to the number of lease contracts; The information processing device according to claim 1 .

3. The first portion includes a bumper and / or an interior portion, The first level of defect is a defect that does not require repair or replacement. The information processing device according to claim 1 .

4. The control unit is Calculating the sum of the first deduction values ​​or the sum of the second deduction values ​​of all items corresponding to the second identification information included in the first information among the items in the first table or the second table; Transmitting the total value of the first deduction amounts or the total value of the second deduction amounts to the facility terminal as the settlement amount; Execute The information processing device according to claim 1 .

5. a first table for storing a first reduction value related to an assessment for each pre-classified item related to a defect of a vehicle; a second table storing second deduction values ​​related to assessment by the same items as the first table, in which the second deduction value is set to a value smaller than the first deduction value for a first item that is an item related to a defect of a first degree in a first portion; Equipped with A computer that calculates a settlement amount for a vehicle whose lease contract period has expired, Receiving first information from an external facility terminal, the first information including first identification information for identifying whether the subject of the lease contract for the vehicle is a new car or a used car, and second identification information for identifying an item among the items that corresponds to the vehicle; determining whether the subject of the lease contract is a new car or a used car based on the first identification information included in the first information; In response to the determination that the subject of the lease contract is a new vehicle, calculating the settlement amount based on the second identification information included in the first information and the first table; In response to the determination that the subject of the lease contract is a used car, calculating the settlement amount based on the second identification information included in the first information and the second table; transmitting the calculated settlement amount to the facility terminal; Execute Information processing methods.

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