Information processing apparatus, information processing method, and program

Abstract

To appropriately settle charge for lending.SOLUTION: An information processing device (10) includes: an acquisition unit (11) for acquiring information on a period during which a medium for paying a toll for a toll road has been lent to a user; a control unit (12) for determining the toll charged to the user based on information indicating a payment state of the toll read out from the medium, and the period; and an output unit (13) for outputting information indicating that the toll has been paid when the toll determined by the control unit has been paid.SELECTED DRAWING: Figure 9

Description

Technical Field

[0001] The present disclosure relates to an information processing apparatus, an information processing method, and a program.

Background Art

[0002] Patent Document 1 describes an automatic lending / return device for rental equipment such as a rental car that authenticates a person by comparing the face photograph information of an identity certificate with the face photograph information actually taken. When the rental key is returned and the prescribed rental fee is paid and the settlement is completed, the automatic lending / return device described in Patent Document 1 issues a receipt on which the settlement details are printed.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, the technique described in Patent Document 1 has a problem that, for example, the fee related to lending (rental) may not be appropriately settled.

[0005] An object of the present disclosure is to provide an information processing apparatus, an information processing method, and a program that can appropriately settle the fee related to lending in view of the above-described problems.

Means for Solving the Problems

[0006] In a first aspect according to the present disclosure, an information processing apparatus includes: an acquisition unit that acquires information indicating a period during which a medium for paying a toll on a toll road is lent to a user; a control unit that determines a fee to be billed to the user based on the information indicating the payment status of the toll read from the medium and the period; and an output unit that outputs information indicating that the fee has been paid when the fee determined by the control unit is paid.

[0007] Further, in a second aspect according to the present disclosure, there is provided an information processing method that acquires information indicating a period during which a medium for paying a toll on a toll road is lent to a user, determines a fee to be billed to the user based on the information indicating the payment status of the toll read from the medium and the period, and outputs information indicating that the determined fee has been paid when the determined fee is paid.

[0008] Further, in a third aspect according to the present disclosure, there is provided a program that causes an information processing apparatus to execute a process of acquiring information indicating a period during which a medium for paying a toll on a toll road is lent to a user, a process of determining a fee to be billed to the user based on the information indicating the payment status of the toll read from the medium and the period, and a process of outputting information indicating that the determined fee has been paid when the determined fee is paid.

Advantages of the Invention

[0009] According to one aspect, it is possible to appropriately settle the fee related to the lending.

Brief Description of the Drawings

[0010]

Figure 1

Figure 2

Figure 3

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Figure 6

Figure 7

Figure 8

Figure 9

Figure 10

Figure 11

Mode for Carrying Out the Invention

[0011] The principles of the present disclosure are described with reference to several exemplary embodiments. These embodiments are described for illustrative purposes only and are intended to help those skilled in the art understand and implement the present disclosure without suggesting any limitations on the scope of the present disclosure. The disclosure described herein may be implemented in various ways other than those described below.

[0012] In the following description and claims, unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this disclosure belongs.

[0013] Hereinafter, embodiments of the present invention will be described with reference to the drawings. (Embodiment 1) <Configuration> Referring to FIG. 1, the configuration of the information processing apparatus 10 according to the embodiment will be described. FIG. 1 is a diagram showing an example of the configuration of the information processing apparatus 10 according to the embodiment. The information processing apparatus 10 includes an acquisition unit 11, a control unit 12, and an output unit 13. Each of these units may be realized by the cooperation of one or more programs installed in the information processing apparatus 10 and hardware such as the processor 101 and the memory 102 of the information processing apparatus 10.

[0014] The acquisition unit 11 acquires various types of information from the storage unit inside the information processing apparatus 10 and external devices. The acquisition unit 11 acquires, for example, information indicating the period during which an ETC (Electronic Toll Collection System) card (an example of "a medium for paying the toll on a toll road") or the like is lent to the user. For example, in the case where an ETC card is lent along with the rental of a rental car (rented vehicle), the period during which the ETC card is lent to the user may also be referred to as the period during which the rental car is lent. The toll roads may include, for example, expressways, urban expressways, general toll roads, toll bridges, and toll ferry facilities.

[0015] The control unit 12 performs various processes for providing a rental service for a rental car (rented vehicle) based on the information acquired by the acquisition unit 11 and the like. The control unit 12 determines, for example, the fee to be billed to the user based on the information indicating the payment status of the toll read from the ETC card and the period during which the ETC card is lent to the user. The information indicating the payment status of the toll read from the ETC card may include, for example, data (records) of the combination of the passage date and time, the passage section, and the toll.

[0016] The output unit 13 outputs various types of information according to an instruction from the control unit 12. For example, when the fee determined by the control unit 12 is paid by the user, the output unit 13 outputs information indicating that the fee has been paid.

[0017] (Embodiment 2) Next, referring to FIG. 2, the configuration of the information processing system 1 according to the embodiment will be described. <System Configuration> FIG. 2 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. In the example of FIG. 2, the information processing system 1 includes an information processing apparatus 10, a lending / return terminal 20, a store clerk terminal 30, and a user terminal 40. In the example of FIG. 2, the information processing apparatus 10, the lending / return terminal 20, the store clerk terminal 30, and the user terminal 40 are connected so as to be able to communicate via a network N. Note that the number of the information processing apparatus 10, the lending / return terminal 20, the store clerk terminal 30, and the user terminal 40 is not limited to the example of FIG. 2.

[0018] Examples of the network N include, for example, the Internet, a mobile communication system, a wireless LAN (Local Area Network), a LAN, and a bus. Examples of the mobile communication system include, for example, the fifth-generation mobile communication system (5G), the fourth-generation mobile communication system (4G), and the third-generation mobile communication system (3G).

[0019] The information processing apparatus 10 is, for example, a device such as a server, a cloud, a personal computer, or a smartphone. The information processing apparatus 10 provides various services such as lending, for example, car rental, to users.

[0020] The lending / return terminal 20 is, for example, a terminal installed in a store of a car rental company. The lending / return terminal 20 accepts input of various information from the user when the user rents and returns a rental car. Thereby, for example, the workload of the store clerk can be reduced. Also, for example, the user can more easily perform various procedures when renting and returning a rental car.

[0021] The store clerk terminal 30 is, for example, a terminal such as a tablet, a personal computer, or a smartphone. The store clerk terminal 30 is used, for example, by a store clerk in a store of a car rental company. The store clerk terminal 30 displays information acquired from, for example, the information processing apparatus 10 and the lending / return terminal 20.

[0022] The user terminal 40 is a terminal such as a tablet, a personal computer, a smartphone, etc. The user terminal 40 is used, for example, by a user who uses a car rental service. The user terminal 40 receives, for example, an operation for reserving a rental car from the user and registers the reservation in the information processing apparatus 10.

[0023] <Hardware configuration of the information processing apparatus 10> FIG. 3 is a diagram showing a hardware configuration example of the information processing apparatus 10 according to the embodiment. In the example of FIG. 3, the information processing apparatus 10 (computer 100) includes a processor 101, a memory 102, and a communication interface 103. These components may be connected by a bus or the like. The memory 102 stores at least a part of the program 104. The communication interface 103 includes an interface necessary for communication with other network elements.

[0024] When program 104 is executed by the cooperation of processor 101, memory 102, etc., at least part of the processing of the embodiments of the present disclosure is performed by computer 100. Memory 102 may be of any type suitable for a local technical network. Memory 102 may be, as a non-limiting example, a non-transitory computer-readable storage medium. Also, memory 102 may be implemented using any suitable data storage technology such as semiconductor-based memory devices, magnetic memory devices and systems, optical memory devices and systems, fixed memory and removable memory. Although only one memory 102 is shown for computer 100, there may be several physically different memory modules in computer 100. Processor 101 may be of any type. Processor 101 may include one or more of a general-purpose computer, a dedicated computer, a microprocessor, a digital signal processor (DSP), and, as a non-limiting example, a processor based on a multi-core processor architecture. Computer 100 may have multiple processors such as an application-specific integrated circuit chip that is temporally dependent on a clock that synchronizes the main processor.

[0025] Embodiments of the present disclosure may be implemented in hardware or dedicated circuitry, software, logic, or any combination thereof. Some aspects may be implemented in hardware, while other aspects may be implemented in firmware or software executable by a controller, microprocessor, or other computing device.

[0026] The present disclosure also provides at least one computer program product tangibly stored on a non-transitory computer-readable storage medium. The computer program product includes computer-executable instructions such as instructions included in program modules, which are executed on a device on a target physical processor or virtual processor to execute the processes or methods of the present disclosure. Program modules include routines, programs, libraries, objects, classes, components, data structures, etc. that perform specific tasks or implement specific abstract data types. The functions of the program modules may be combined or divided among the program modules as desired in various embodiments. The machine-executable instructions of the program modules can be executed within a local or distributed device. In a distributed device, the program modules can be arranged on both local and remote storage media.

[0027] The program code for executing the method of the present disclosure may be written in any combination of one or more programming languages. This program code is provided to a processor or controller of a general-purpose computer, a dedicated computer, or other programmable data processing device. When the program code is executed by the processor or controller, the functions / operations in the flowchart and / or the implementation block diagram are executed. The program code is executed entirely on the machine, partly on the machine as a stand-alone software package, partly on the machine, partly on a remote machine, or entirely on a remote machine or server.

[0028] The program can be stored using various types of non-transitory computer-readable media and supplied to a computer. Non-transitory computer-readable media include various types of tangible recording media. Examples of non-transitory computer-readable media include magnetic recording media, magneto-optical recording media, optical disk media, semiconductor memories, etc. Magnetic recording media include, for example, flexible disks, magnetic tapes, hard disk drives, etc. Magneto-optical recording media include, for example, magneto-optical disks, etc. Optical disk media include, for example, Blu-ray disks, CD (Compact Disc)-ROM (Read Only Memory), CD-R (Recordable), CD-RW (ReWritable), etc. Semiconductor memories include, for example, solid state drives, mask ROMs, PROMs (Programmable ROMs), EPROMs (Erasable PROMs), flash ROMs, RAMs (Random Access Memories), etc. Also, the program may be supplied to the computer by various types of temporary computer-readable media. Examples of temporary computer-readable media include electrical signals, optical signals, and electromagnetic waves. The temporary computer-readable media can supply the program to the computer via wired communication channels such as electric wires and optical fibers, or wireless communication channels.

[0029] <Configuration of the lending and returning terminal 20> FIG. 4 is a diagram showing an example of the configuration of the lending and returning terminal 20 according to the embodiment. In the example of FIG. 4, the lending and returning terminal 20 has a two-dimensional barcode reader 21, a driver's license reader 22, a camera 23, a settlement device 24, a printer 25, an ETC card reader 26, and a touch panel display 27. Also, a computer 28 (not shown in the figure) is provided behind the touch panel display 27 or the like. Note that the touch panel display 27 and the computer 28 may be an integrated device (for example, a tablet).

[0030] The settlement device 24 may have a function of reading information of a two-dimensional barcode displayed on a user terminal 40 such as a credit card or a smartphone, and performing settlement using a server of a cashless settlement operator. Further, the settlement device 24 may have a function of performing settlement in cash, for example.

[0031] <Process> <<Lending process>> Next, with reference to FIGS. 5 to 8, an example of the process when a rental car of the information processing apparatus 10 according to the embodiment is lent out will be described. FIG. 5 is a flowchart showing an example of the lending process of the information processing apparatus 10 according to the embodiment. FIG. 6 is a diagram showing an example of the user DB 601 according to the embodiment. FIG. 7 is a diagram showing an example of the lending DB 701 according to the embodiment. FIG. 8 is a diagram showing an example of the display screen of the lending return terminal 20 according to the embodiment.

[0032] Note that the information processing apparatus 10 may accept a reservation of a rental car or the like from a user at a reservation Web site for a rental car or the like or at the lending return terminal 20. Further, when the information processing apparatus 10 accepts a reservation from the user terminal 40, the information processing apparatus 10 may distribute a two-dimensional barcode in which the lending ID is encoded or a character string of the reservation ID to the user terminal 40.

[0033] In step S101, the information processing apparatus 10 confirms the content of the lending application (reservation) from the user. Here, for example, when the lending ID is read by the two-dimensional barcode reader 21 of the lending return terminal 20 or the like, the information processing apparatus 10 may acquire the reservation content registered in the user DB (Database) 601 and the lending DB 701 based on the lending ID. Then, the information processing apparatus 10 may display the user's reservation content on the lending return terminal 20 and accept a confirmation operation from the user on the lending return terminal 20.

[0034] In the example of FIG. 6, in the user DB 601, user information, rental history, and privilege information are recorded in association with the user ID. The user ID is identification information of the user. The user information is various information about the user. The user information may include, for example, the user's name, address, date of birth, driver's license number, and the like. The rental history is the history of the user renting a rental car or the like. The rental history may include a rental ID which is identification information of the rental. The privilege information is information indicating the privileges granted to the user.

[0035] In the example of FIG. 7, in the rental DB 701, the rental status, user ID, and rental details are recorded in association with the rental ID. The rental status is the status of the rental. The rental status may include statuses such as "before rental", "during rental", "returned", and the like.

[0036] The rental details may include information such as the ETC card ID, vehicle ID, vehicle type, departure store, scheduled rental date and time, rental date and time, return store, scheduled return date and time, and return date and time. The ETC card ID is identification information of the ETC card rented to the user. The ETC card ID may also be the ETC card ID of the ETC card selected by the information processing device 10 or the store clerk from the ETC cards available for rental at the store where the user receives the rental car when the user rents an ETC card from the user.

[0037] The vehicle ID is identification information of a rental car lent to the user. The vehicle ID may be the vehicle ID of the rental car selected by the information processing device 10 based on the vehicle type and the departure store specified by the user. The departure store is the store among the rental car company's stores where the user rents the rental car. The scheduled rental start date and time is the scheduled date and time when the rental of the rental car or the like starts. The rental start date and time is the date and time when the rental of the rental car or the like starts. The return store is the store among the rental car company's stores where the user returns the rental car. The scheduled rental end date and time is the scheduled date and time when the rental of the rental car or the like ends. The rental end date and time is the date and time when the rental of the rental car or the like ends. The departure store, the scheduled rental start date and time, the return store, and the scheduled rental end date and time may be specified by the user when the user reserves the rental car or the like.

[0038] In the example of FIG. 8, the information processing device 10 displays information such as the user's name, the scheduled rental start date and time and the scheduled return date and time, the departure store, the vehicle type, and the fact that the ETC card is rented in the area 802 of the display screen 801 of the rental return terminal 20. When the "Next" button 803 is pressed by the user, the following processing is executed.

[0039] Subsequently, the information processing device 10 performs user authentication (step S102). Here, the information processing device 10 may perform user authentication by comparing the face image of the user captured by the camera 23 of the rental return terminal 20 with the face image of the driver's license read by the driver's license reader 22 of the rental return terminal 20. Thereby, it is possible to perform user authentication of the user who came to the store to receive the rental car or the like. Note that the information processing device 10 can execute face image comparison using, for example, known techniques.

[0040] Subsequently, the information processing device 10 bills the user for the rental car rental fee (step S103). Here, the information processing device 10 calculates the rental fee at the time of rental based on the rental details of the user recorded in the rental DB 701. Then, the information processing device 10 causes the rental return terminal 20 to display information indicating the calculated rental fee at the time of rental. Note that the rental fee at the time of rental may include, for example, a fee for using an ETC card rental and an insurance fee. Also, the rental fee at the time of rental may include the fees for goods such as child seats, baby seats, and travel brochures that are rented or sold at the rental car store.

[0041] Subsequently, the information processing device 10 receives payment of the rental fee at the time of rental (step S104). Here, the information processing device 10 collects the rental fee at the time of rental from the user based on the information from the payment device 24 of the rental return terminal 20.

[0042] Subsequently, the information processing device 10 outputs information indicating that the rental contract has been completed (step S105). Here, the information processing device 10 may cause the printer 25 of the rental return terminal 20 to print a rental certificate. Also, the information processing device 10 may transmit the data of the rental certificate to the user terminal 40.

[0043] Note that the user may receive the rental car key and the ETC card from the store clerk by presenting the received rental certificate to the store clerk at the store where the rental return terminal 20 is installed. Also, the rental car may be parked in the parking lot of the store.

[0044] Subsequently, the information processing device 10 records the rental details (step S106). Here, the information processing device 10 records the rental date and time, etc. in the rental DB 701.

[0045] <<Return process>> Next, referring to FIGS. 9 to 11, an example of the processing when the rental car of the information processing apparatus 10 according to the embodiment is returned will be described. FIG. 9 is a flowchart showing an example of the return processing of the information processing apparatus 10 according to the embodiment. FIG. 10 is a diagram showing an example of the display screen of the lending / return terminal 20 according to the embodiment. FIG. 11 is a diagram showing an example of the ETC card DB 1101 according to the embodiment.

[0046] In step S201, the information processing apparatus 10 confirms the lending details to the user. Here, for example, when the lending ID is read by the two-dimensional barcode reader 21 or the like of the lending / return terminal 20, the information processing apparatus 10 may acquire the lending details registered in the user DB 601 and the lending DB 701 based on the lending ID. Then, the information processing apparatus 10 may display the user's lending details on the lending / return terminal 20 and accept a confirmation operation from the user on the lending / return terminal 20.

[0047] Also, the information processing apparatus 10 refers to the lending details registered in the lending DB 701 and determines whether an ETC card has been lent to the user. If an ETC card has not been lent to the user, the information processing apparatus 10 does not activate the power of the ETC card reader 26 of the lending / return terminal 20. On the other hand, if an ETC card has been lent to the user, the information processing apparatus 10 activates the power of the ETC card reader 26 of the lending / return terminal 20. Thereby, for example, power saving of the lending / return terminal 20 can be achieved.

[0048] Subsequently, the information processing apparatus 10 determines the usage fee for the ETC card or the like by the user based on the information read from the ETC card (step S202). Here, the information processing apparatus 10 calculates the fee for the rental car or the like based on the lending details of the user recorded in the lending DB 701.

[0049] In addition, as shown in FIG. 10, the information processing apparatus 10 causes the lending / return terminal 20 to display a display screen that prompts the user to insert an ETC card into the ETC card reader 26 or the like. In the example of FIG. 10, the information processing apparatus 10 displays an image prompting the user to set the ETC card into the ETC card reader 26 in the area 1002 of the display screen 1001 of the lending / return terminal 20. When the "Next" button 1003 is pressed by the user, the following processing is executed.

[0050] Subsequently, the information processing apparatus 10 bills the user for usage fees such as those for the ETC card (step S203). Here, the information processing apparatus 10 determines the fee to be billed to the user based on the information indicating the payment status of the toll read from the ETC card and the period during which the ETC card was lent to the user. In this case, the information processing apparatus 10 may determine, as the amount to be billed to the user, the total amount of tolls during the period when the ETC card was lent to the user among one or more tolls read from the ETC card.

[0051] Further, when the ETC card is set (placed) by the user into the ETC card reader 26, the information processing apparatus 10 may operate a fixing mechanism that fixes the ETC card to the ETC card reader 26 until the fee to be billed to the user is determined. Thereby, for example, it is possible to reduce the possibility that the ETC card is pulled out by the user from the ETC card reader 26 before the reading of information from the ETC card is completed. Therefore, it is possible to reduce the omission of billing for the usage fee of the ETC card. In this case, for example, when the "Next" button 1003 in FIG. 10 is pressed by the user, the information processing apparatus 10 may activate the fixing mechanism of the ETC card reader 26 (for example, an electronic lock that fixes the lid of the ETC card outlet so that it cannot be opened).

[0052] In addition, during the period when the ETC card was lent to the user, the information processing device 10 may superimpose on a map the route traveled by the rental car and the location where the toll read from the ETC card was paid, and display it on the rental return terminal 20. As a result, for example, the user can easily recognize whether the payment of the toll by the ETC card is made by himself / herself. In this case, the information processing device 10 may obtain, by wireless communication or the like, information on the history of the route traveled by the rental car from, for example, the car navigation device of the rental car lent to the user.

[0053] Subsequently, the information processing device 10 receives payment of the usage fee for the ETC card or the like (step S204). Here, the information processing device 10 receives from the user payment of the total amount of the fee for the rental car or the like and the usage fee for the ETC card or the like by the settlement device 24 of the rental return terminal 20.

[0054] Subsequently, the information processing device 10 outputs information (receipt data) indicating that the payment of the usage fee for the ETC card or the like has been completed (step S205). Here, the information processing device 10 may transmit the receipt data to the store clerk terminal 30 of the store where the ETC card was returned by the user. In addition, the information processing device 10 may cause the printer 25 of the rental return terminal 20 to print the receipt data.

[0055] In addition, when the route traveled by the rental car lent to the user during the period when the ETC card was lent to the user does not match the passage date and time and the passage section read from the ETC card, the information processing device 10 may output information indicating that. As a result, for example, it is possible to reduce the omission of the claim for the usage fee of the ETC card due to the ETC card being pulled out from the ETC card reader 26 by the user before the reading of the information from the ETC card is completed. In this case, for example, when there is a tollgate on the toll road on the route traveled by the rental car and there is no payment history at the tollgate recorded on the ETC card, the information processing device 10 may output a message indicating that.

[0056] In addition, the user may present the issued receipt to the store clerk of the store where the rental return terminal 20 is installed and return the rental car key and the ETC card to the store clerk. Further, the user may return (post, store) the rental car key and the ETC card to a return device such as a return box. Also, the rental car may be parked in the parking lot of the store.

[0057] Subsequently, the information processing device 10 records the return details (step S206). Here, the information processing device 10 causes the lending DB701 to record the return date and time. Also, the information processing device 10 records the payment history using the ETC card in the ETC card DB1101.

[0058] In the example of FIG. 11, in the ETC card DB1101, a payment history (an example of "information indicating the payment status of the toll") is recorded in association with the pair of the ETC card ID and the user ID. The ETC card ID and the user ID may be recorded by the information processing device 10 when the ETC card is lent to the user. In the example of FIG. 11, the payment history includes a set (record) of information indicating the payment date and time, the entrance toll gate, the exit toll gate, and the toll. Note that the data of the combination of the information of the entrance toll gate and the information of the exit toll gate is an example of the information of the toll road section.

[0059] When at least a part of the amount of the electronic money for the tolls paid during the period when the ETC card was lent to the user is reimbursed from the toll road operator to the car rental operator, the information processing device 10 may give a privilege corresponding to the amount of the reimbursed electronic money to the user. Thereby, for example, when a service such as a discount can be received from the toll road operator when the use of the ETC card meets a predetermined condition, the discount amount can be reimbursed to one or more users who have made the use of the ETC card meet the predetermined condition. Therefore, for example, when at least a part (e.g., 20%) of the electronic money for the tolls is reimbursed at a later date due to passing through a predetermined section a plurality of times during a predetermined time period on weekdays, a privilege can be given to each user who has passed through the predetermined section.

[0060] In this case, the information processing apparatus 10 may grant points in an amount corresponding to the amount of the electronic money refunded from the operator of the toll road (for example, 1 point corresponds to 1 yen), and make it available for the user to use when paying the rental fee for the next car rental service. Further, the information processing apparatus 10 may be configured to exchange the points at a predetermined ratio for points of various payment services that can be used on the user terminal 40 or the like.

[0061] (Example of determining the ETC card to be lent to the user) Based on the history of the user's driving route in past rentals and the payment history of each ETC card, the information processing apparatus 10 may determine the ETC card to be lent to the user this time. Thereby, for example, the probability of meeting a predetermined condition for receiving a refund or the like from the operator of the toll road in the current rental can be improved. In this case, the information processing apparatus 10 may, for example, predict (infer) the user's driving route in the current rental based on the history of the user's driving route in past rentals by means of AI. Then, the information processing apparatus 10 may determine, as the ETC card to be lent to the user, an ETC card that meets the predetermined conditions for receiving a refund or the like from the operator of the toll road on the predicted driving route.

[0062] <Modification example> The information processing apparatus 10 may be a device included in one housing, but the information processing apparatus 10 of the present disclosure is not limited thereto. Each part of the information processing apparatus 10 may be realized by cloud computing configured by, for example, one or more computers. Further, the information processing apparatus 10, the lending / returning terminal 20, or the store clerk terminal 30 may be housed in the same housing and configured as an integrated information processing apparatus. Further, at least part of the processing of each functional part of the information processing apparatus 10 may be executed by the lending / returning terminal 20 or the store clerk terminal 30. Such information processing apparatuses 10 are also included as an example of the "information processing apparatus" of the present disclosure.

[0063] Note that the present invention is not limited to the above-described embodiments, and can be appropriately modified without departing from the gist thereof.

[0064] Some or all of the above embodiments may be described as follows in the appended claims, but are not limited thereto. [Appendix 1] An acquisition unit that acquires information indicating a period during which a medium for paying the toll of a toll road is lent to a user; A control unit that determines a fee to be charged to the user based on information indicating the payment status of the toll read from the medium and the period; An output unit that outputs information indicating that the fee has been paid when the fee determined by the control unit is paid; An information processing apparatus having the above. [Appendix 2] The control unit: When the medium is lent to the user, activates a reading device that reads information recorded on the medium; When the medium is not lent to the user, does not activate a reading device that reads information recorded on the medium. The information processing apparatus according to Appendix 1. [Appendix 3] The control unit: When the medium is placed by the user on the reading device of the medium, operates a fixing mechanism that fixes the medium to the reading device of the medium until a fee to be charged to the user is determined. The information processing apparatus according to Appendix 1 or 2. [Appendix 4] The control unit: When the route traveled by the rented vehicle lent to the user during the period does not match the toll payment date and time and the toll payment section read from the medium, outputs information indicating that. The information processing apparatus according to any one of Appendices 1 to 3. [Appendix 5] The control unit: Superimposes and displays on a map the route traveled by the rented vehicle lent to the user during the period and the place where the toll was paid read from the medium. The information processing apparatus according to any one of Appendices 1 to 4. [Appendix 6] The control unit When at least a part of the amount of the toll during the period in which the medium is lent to the user is reimbursed from the toll road operator to the operator who lends the medium, a privilege corresponding to the amount of the reimbursed electronic money is given to the user. The information processing apparatus according to any one of Appendices 1 to 5. [Appendix 7] The output unit When the fee determined by the control unit is paid, information indicating that the fee has been paid is output by at least one of transmission to the terminal of the store where the medium is returned by the user and printing. The information processing apparatus according to any one of Appendices 1 to 6. [Appendix 8] The control unit Based on the route traveled by the rented vehicle rented to the user before the period and the information indicating the payment status of the toll read from each medium that pays the toll of the toll road before the period, the medium lent to the user from each medium is determined. The information processing apparatus according to any one of Appendices 1 to 7. [Appendix 9] Obtain information indicating the period during which the medium for paying the toll of the toll road is lent to the user, Based on the information indicating the payment status of the toll read from the medium and the period, determine the fee to be billed to the user, An information processing method for executing a process of outputting information indicating that the determined fee has been paid when the determined fee is paid. [Appendix 10] In the information processing apparatus, A process of obtaining information indicating the period during which the medium for paying the toll of the toll road is lent to the user, and Based on the information indicating the payment status of the toll read from the medium and the period, a process of determining the fee to be billed to the user, When the determined fee is paid, a process of outputting information indicating that the fee has been paid, A program for causing the execution thereof. [Appendix 11] An information processing system having a terminal and an information processing apparatus, The information processing apparatus includes: An acquisition unit that acquires information indicating a period during which a medium for paying a toll on a toll road is lent to a user; A control unit that determines a fee to be charged to the user based on information indicating a payment status of the toll read from the medium by the terminal and the period; An output unit that, when the fee determined by the control unit is paid, outputs information indicating that the fee has been paid to the terminal; An information processing system having the above components. [Appendix 12] The control unit: When the medium is lent to the user, activates a reading device that reads information recorded on the medium; When the medium is not lent to the user, does not activate a reading device that reads information recorded on the medium. The information processing system according to Appendix 11.

Explanation of Signs

[0065] 1 Information processing system 10 Information processing apparatus 11 Acquisition unit 12 Control unit 13 Output unit 20 Lending / return terminal 21 Two-dimensional barcode reader 22 Driving license reader 23 Camera 24 Settlement device 25 Printer 26 ETC card reader 27 Touch panel display 30 Store clerk terminal 40 User terminal

Claims

1. An acquisition unit that acquires information indicating a period during which a medium for paying the toll of a toll road is lent to a user; A control unit that determines a fee to be billed to the user based on information indicating the payment status of the toll read from the medium and the period; An output unit that outputs information indicating that the fee has been paid when the payment of the fee determined by the control unit is received from the user using a settlement device; An information processing apparatus having the above.

2. The control unit: When the medium is lent to the user, activates a reading device that reads information recorded on the medium; When the medium is not lent to the user, does not activate a reading device that reads information recorded on the medium. The information processing apparatus according to Claim 1.

3. The control unit: When the medium is placed by the user in the reading device of the medium, operates a fixing mechanism that fixes the medium to the reading device of the medium until a fee to be billed to the user is determined. The information processing apparatus according to Claim 1 or 2.

4. The control unit: When the route traveled by the rented vehicle lent to the user during the period does not match the toll payment date and time and the toll payment section read from the medium, outputs information indicating that fact. The information processing apparatus according to any one of Claims 1 to 3.

5. The control unit: Superimposes and displays on a map the route traveled by the rented vehicle lent to the user during the period and the location where the toll was paid read from the medium. The information processing apparatus according to any one of Claims 1 to 4.

6. The control unit: When at least a part of the amount of the electronic money for the toll during the period when the medium is lent to the user is returned from the operator of the toll road to the operator that lends the medium, grants a privilege corresponding to the amount of the returned electronic money to the user. The information processing apparatus according to any one of Claims 1 to 5.

7. The output unit: When the fee determined by the control unit is paid, outputs information indicating that the fee has been paid by at least one of transmission to a terminal of a store where the medium is returned by the user and printing. The information processing apparatus according to any one of Claims 1 to 6.

8. The control unit: Based on the route traveled by the rental vehicle lent to the user before the period and the information indicating the payment status of the toll for the toll road read from each medium that paid the toll for the toll road before the period, determine the medium lent to the user from each medium. The information processing apparatus according to any one of claims 1 to 7.

9. The computer Obtains information indicating the period during which the medium for paying the toll for the toll road was lent to the user, Based on the information indicating the payment status of the toll read from the medium and the period, determines the fee to be billed to the user, When the payment of the determined fee is received from the user using the settlement device, outputs information indicating that the fee has been paid, an information processing method for executing the process.

10. In the information processing apparatus, A process of obtaining information indicating the period during which the medium for paying the toll for the toll road was lent to the user, Based on the information indicating the payment status of the toll read from the medium and the period, a process of determining the fee to be billed to the user, When the payment of the determined fee is received from the user using the settlement device, a process of outputting information indicating that the fee has been paid, A program for causing the above to be executed.

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