Management System and Management Method

Abstract

A management system (10) comprises a management device (400), a mobile terminal (200), and a terminal device (300), the mobile terminal comprising a maintenance-required mobile object information provision unit (220) that provides maintenance-required mobile object information to the management device, the management device comprising: a selection unit (420) that selects, from among a plurality of maintenance members, the destination of distribution of maintenance-required information on the basis of the position of a maintenance-required mobile object (100A) and the positions of the maintenance members; and a maintenance-required information distribution unit (414) that distributes the maintenance-required information to a terminal device held by the selected maintenance member.

Description

Technical Field

[0001] The present invention relates to a management system and a management method.

Background Art

[0002] Japanese Patent Application Laid-Open No. 2016-12291 discloses a mobile sharing system including a plurality of bicycles for sharing, a plurality of bicycle parking areas capable of parking a predetermined number of bicycles, and management devices installed in respective bicycle parking areas.

Summary of the Invention

[0003] Recently, there has been a long-felt need for a technology capable of better managing mobile bodies shared by a plurality of users.

[0004] An object of the present invention is to solve the above-described problems.

[0005] A management system according to an aspect of the present invention is a management system for managing mobile bodies shared by a plurality of users, including a management device, a mobile terminal communicable with the management device, and a terminal device held by a maintenance member who performs maintenance work on a maintenance-required mobile body that is the mobile body requiring maintenance and communicable with the management device. The mobile terminal includes a reception unit that receives an input of maintenance-required mobile body information that is information about the maintenance-required mobile body, and a maintenance-required mobile body information providing unit that provides the maintenance-required mobile body information received by the reception unit to the management device. The management device includes a selection unit that selects a distribution destination of maintenance-required information for commissioning the maintenance work on the maintenance-required mobile body from among a plurality of the maintenance members registered in advance based on the position of the maintenance-required mobile body corresponding to the maintenance-required mobile body information and the position of the maintenance member, and a maintenance-required information distribution unit that distributes the maintenance-required information to the terminal device held by the maintenance member selected by the selection unit.

[0006] A management method according to another aspect of the present invention is a management method for managing a moving body shared by a plurality of users, and includes a reception step in which a mobile terminal receives an input of maintenance required mobile body information, which is information regarding a maintenance required mobile body that is the moving body that requires maintenance, a step in which the mobile terminal provides the maintenance required mobile body information received in the reception step to a management device, and a selection step in which the management device selects a distribution destination of maintenance required information for entrusting the maintenance work for the maintenance required mobile body from among a plurality of the maintenance members registered in advance based on the position of the maintenance required mobile body corresponding to the maintenance required mobile body information and the position of the maintenance member who performs the maintenance work on the maintenance required mobile body, and a step in which the management device distributes the maintenance required information to the distribution destination selected in the selection step.

[0007] According to the present invention, it is possible to provide a management system and a management method capable of favorably managing a moving body shared by a plurality of users.

Brief Description of Drawings

[0008]

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[0009] [One Embodiment] The management system and management method according to one embodiment will be described with reference to the drawings. FIG. 1 is a block diagram showing an example of the management system according to the present embodiment. FIG. 2A is a block diagram showing an example of a moving body. FIG. 2B is a block diagram showing an example of a mobile terminal. FIG. 2C is a block diagram showing an example of a terminal device. FIG. 2D is a block diagram showing an example of a management device. FIG. 3 is a block diagram showing an example of the sharing system according to the present embodiment.

[0010] As shown in FIG. 1, the management system 10 according to the present embodiment may include, but is not limited to, a mobile terminal 200, a terminal device 300, and a management device 400. The management system 10 manages a moving body 100 shared by a plurality of users. Further, the management system 10 may manage maintenance of the moving body 100. The maintenance may include, but is not limited to, inspection, charging, cleaning, maintenance, movement, etc. Charging includes, but is not limited to, battery replacement, etc. Maintenance includes, but is not limited to, repair, parts replacement, etc. The moving body 100, the mobile terminal 200, the terminal device 300, and the management device 400 may be connected to a network 24 such as the Internet. The management system 10 manages a plurality of moving bodies 100. In FIG. 1, one of the plurality of moving bodies 100 is illustrated. The management system 10 may include a plurality of mobile terminals 200. In FIG. 1, one of the plurality of mobile terminals 200 is illustrated. The management system 10 may include a plurality of terminal devices 300. In FIG. 1, one of the plurality of terminal devices 300 is illustrated.

[0011] As shown in FIG. 3, the moving body 100 can be used in the sharing system 12. The moving body 100 can be lent from an operator who operates the sharing system 12 according to the present embodiment to each user (user). Further, the moving body 100 can be shared among a plurality of users.

[0012] The sharing system 12 includes a lending port (station, cycle port) 22. The lending port 22 can be installed by an operator who operates the sharing system 12. A plurality of lending ports 22 can be provided at various locations in the city. For example, the lending port 22 can be provided in the vicinity of a railway station, the vicinity of a main road, the vicinity of a commercial facility, etc., but is not limited thereto. A plurality of moving bodies 100 can be parked at each lending port 22.

[0013] A user can register with the sharing system 12. User information, which is information about the user, can be registered in the sharing system 12. The user information may include user identification information, which is identification information assigned to the user. The user information can be stored in a user information storage unit 426, which will be described later, provided in the management device 400. The user identification information stored in the management device 400 can also be referred to as registration identification information.

[0014] The user who has registered with the sharing system 12 can apply to use the moving body 100. That is, the user can make a reservation to use the moving body 100. After the user applies to use the moving body 100, the user can go to the lending port 22 and receive the moving body 100. After the use of the moving body 100 is completed, the user can return the moving body 100 to the lending port 22. The lending port 22 as the return destination may be the lending port 22 that received the moving body 100, or may be a lending port 22 different from the lending port 22 that received the moving body 100.

[0015] The sharing system 12 may include, but is not limited to, the management device 30. The management device 30 may be provided at each lending port 22. The management device 30 may manage the moving body 100 arranged at the lending port 22. The management device 30 may be provided with a computer including a processor, a memory, an input / output interface, etc. Further, the management device 30 may be further provided with a communication module. The management device 30 may be connected to a network 24 such as the Internet. The management device 30 may control the operation of the port locking mechanism 38. When lending out the moving body 100, the management device 30 may release the lock of the port locking mechanism 38 that has locked the moving body 100 for a predetermined time. Further, when the moving body 100 is returned, the management device 30 may lock the moving body 100 by controlling the port locking mechanism 38. The management device 30 may acquire moving body information, which is information supplied from the moving body 100 arranged at the lending port 22. Such moving body information may include moving body identification information, which is identification information of the moving body 100. Further, the moving body information may include the remaining capacity (battery remaining amount) of the battery 108 provided in the moving body 100, etc. The management device 30 may transmit the acquired moving body information to the management apparatus 400.

[0016] The moving body 100 may be shared by a plurality of users. Examples of the moving body 100 may include, but are not limited to, an electric bicycle.

[0017] As shown in FIG. 2A, the moving body 100 may be provided with an arithmetic unit 102, a storage unit 104, a positioning unit 105, a locking mechanism 106, a battery 108, an information presentation unit 110, an inter-mobile body communication unit 111, and a communication unit 112. Note that the moving body 100 may be provided with components other than these components, but the description thereof is omitted here. As will be described later, a program for causing a computer to execute a management method according to the present embodiment may be installed in the moving body 100 in advance.

[0018] The calculation unit 102 can be configured by a processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit). That is, the calculation unit 102 can be configured by a processing circuitry.

[0019] The calculation unit 102 may be provided with a control unit 114, a usage restriction information acquisition unit 116, a usage restriction unit 118, a reservation transfer unit 122, a position information acquisition unit 124, an authentication unit 126, and a data acquisition unit 128. The control unit 114 is in charge of overall control of the mobile body 100. The control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the position information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 can be realized by a program stored in the storage unit 104 being executed by the calculation unit 102.

[0020] Note that at least a part of the control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the position information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field-Programmable Gate Array). Also, at least a part of the control unit 114, the usage restriction information acquisition unit 116, the usage restriction unit 118, the reservation transfer unit 122, the position information acquisition unit 124, the authentication unit 126, and the data acquisition unit 128 may be configured by an electronic circuit including discrete devices.

[0021] The storage unit 104 may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory may include a RAM (Random Access Memory) or the like. Examples of the non-volatile memory may include a ROM (Read Only Memory), a flash memory, or the like. Data and the like may be stored, for example, in the volatile memory. Programs, tables, maps, and the like may be stored, for example, in the non-volatile memory. At least a part of the storage unit 104 may be provided in the above-described processor, integrated circuit, or the like.

[0022] The positioning unit 105 may be provided with a GNSS (Global Navigation Satellite System) sensor. The GNSS sensor can acquire position information indicating the current position of the moving body 100 using a satellite positioning system. The position information acquired by the positioning unit 105 may be supplied to a position information acquisition unit 124 described later. The position information acquisition unit 124 can acquire the position information supplied from the positioning unit 105. The position information acquisition unit 124 can supply the position information supplied from the positioning unit 105 to a management device 400 or the like via the communication unit 112.

[0023] The locking mechanism 106 can lock and unlock the moving body 100. When the locking mechanism 106 is set to the locked state, the locking mechanism 106 can restrict the rotation of the wheels provided on the moving body 100. On the other hand, when the locking mechanism 106 is set to the unlocked state, the locking mechanism 106 can allow the rotation of the wheels. The locking mechanism 106 can be controlled by a usage restriction unit 118 described later.

[0024] The moving body 100 can perform assist driving or the like by driving a drive source (not shown) using electric power supplied from the battery 108 or the like. The battery 108 may be provided by an operator or the like providing the sharing system 12, but is not limited thereto. The replacement of the battery 108 or the like may be performed by a maintenance member or the like described later, but is not limited thereto.

[0025] As described above, the moving body 100 may be provided with the information presentation unit 110. The information presentation unit 110 can be read by the mobile terminal 200, the terminal device 300, etc. The information presentation unit 110 can present information. More specifically, the information presentation unit 110 can present identification information for identifying the moving body 100 provided with the information presentation unit 110. The moving body 100 can be specified based on the identification information presented by the information presentation unit 110. The information presentation unit 110 can be provided, for example, on the body of the moving body 100, but is not limited thereto. The information presentation unit 110 may be provided in a component provided in the moving body 100. The information presentation unit 110 can be constituted by a seal or the like, but is not limited thereto. The information presentation unit 110 may be printed on the body of the moving body 100 or the like. Also, the information presentation unit 110 may be printed on a component or the like provided in the moving body 100.

[0026] The presentation information, which is the information presented by the information presentation unit 110, may include, for example, the management number of the moving body 100. For example, character information indicating the management number of the moving body 100 may be provided in the information presentation unit 110. Also, the information presentation unit 110 may be provided with, for example, a QR code (registered trademark) or the like. Such a QR code (registered trademark) can be read by the mobile terminal 200, the terminal device 300, etc.

[0027] The communication unit 112 can perform wireless communication or the like. The communication unit 112 can perform wireless communication via the base station (relay station) 23 and the network 24. The moving body 100 can access the management device 400 or the like via the communication unit 112 provided in the moving body 100 and the network 24. Also, the communication unit 112 can perform communication using, for example, a wireless LAN. More specifically, the communication unit 112 can also perform wireless communication based on the Wi-Fi (registered trademark) standard or the like. The communication unit 112 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module corresponding to the Bluetooth (registered trademark) standard can be used, but is not limited thereto.

[0028] The mobile terminal 200 can be possessed by a user who uses the sharing system 12. Examples of the mobile terminal 200 can include portable electronic devices and the like. Examples of such portable electronic devices can include, but are not limited to, smartphones and the like. The mobile terminal 200 may be a tablet terminal, a wearable terminal, or the like. Application software for using the sharing system 12 can be installed in the mobile terminal 200.

[0029] As shown in FIG. 2B, the mobile terminal 200 may be provided with an arithmetic unit 202, a storage unit 204, a positioning unit 205, an imaging unit 206, an operation unit 208, a display unit 210, and a communication unit 212. Further, the mobile terminal 200 may be further provided with a speaker (not shown), a microphone (not shown), and the like. Note that the mobile terminal 200 may be provided with components other than these components, but the description thereof is omitted here. As will be described later, a program for causing a computer to execute a management method and the like according to the present embodiment can be installed in the mobile terminal 200 in advance.

[0030] The arithmetic unit 202 can be constituted by a processor such as a CPU or a GPU, for example. That is, the arithmetic unit 202 can be constituted by a processing circuit.

[0031] The arithmetic unit 202 may be provided with a control unit 214, a reception unit 216, a usage restriction information providing unit 218, a maintenance-required moving body information providing unit 220, a maintenance-required information providing unit 222, an image acquisition unit 224, a defect content determination unit 225, a display control unit 226, a determination unit 227, and an information providing unit 228. The control unit 214 controls the entire mobile terminal 200. The display control unit 226 controls the screen display of the display unit 210. The control unit 214, the reception unit 216, the usage restriction information providing unit 218, the maintenance-required moving body information providing unit 220, the maintenance-required information providing unit 222, the image acquisition unit 224, the defect content determination unit 225, the display control unit 226, the determination unit 227, and the information providing unit 228 can be realized by a program stored in the storage unit 204 being executed by the arithmetic unit 202.

[0032] Note that at least a part of the control unit 214, reception unit 216, usage restriction information providing unit 218, maintenance-required mobile body information providing unit 220, maintenance-required information providing unit 222, image acquisition unit 224, defect content determination unit 225, display control unit 226, determination unit 227, and information providing unit 228 may be implemented by an integrated circuit such as an ASIC or an FPGA. Further, at least a part of the control unit 214, reception unit 216, usage restriction information providing unit 218, maintenance-required mobile body information providing unit 220, maintenance-required information providing unit 222, image acquisition unit 224, defect content determination unit 225, display control unit 226, determination unit 227, and information providing unit 228 may be configured by an electronic circuit including discrete devices.

[0033] The storage unit 204 may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory may include a RAM or the like. Examples of the non-volatile memory may include a ROM, a flash memory, or the like. Data and the like may be stored in the volatile memory, for example. Programs, tables, maps, and the like may be stored in the non-volatile memory, for example. At least a part of the storage unit 204 may be provided in a processor, an integrated circuit, or the like as described above.

[0034] The positioning unit 205 may be provided with a GNSS sensor. The GNSS sensor may acquire position information indicating the current position of the mobile terminal 200 using a satellite positioning system. The position information acquired by the positioning unit 205 may be supplied to the control unit 214. The control unit 214 may supply the position information supplied from the positioning unit 205 to the management device 400 or the like via the communication unit 212.

[0035] The imaging unit 206, that is, the camera, can perform imaging.

[0036] The operation unit 208 can be used when a user of the mobile terminal 200 operates the mobile terminal 200. The display unit 210 is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, etc. can be used. The operation unit 208 and the display unit 210 may be configured by a touch panel (not shown) provided with such a display element.

[0037] The communication unit 212 can perform wireless communication and the like. The communication unit 212 can perform wireless communication via the base station 23 and the network 24. The mobile terminal 200 can access the management device 400 etc. via the communication unit 212 provided in the mobile terminal 200 and the network 24. Also, the communication unit 212 can perform communication using, for example, a wireless LAN. More specifically, the communication unit 212 can also perform wireless communication based on the Wi-Fi (registered trademark) standard etc. The communication unit 212 may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module corresponding to the Bluetooth (registered trademark) standard can be used, but is not limited thereto.

[0038] The terminal device 300 can be possessed by a maintenance member who provides maintenance work. Examples of the terminal device 300 can include portable electronic devices etc. Examples of such portable electronic devices can include smartphones etc., but are not limited thereto. The terminal device 300 may be a tablet terminal, a wearable terminal, etc. Application software for the maintenance member can be installed in the terminal device 300.

[0039] As shown in FIG. 2C, the terminal device 300 may be provided with an arithmetic unit 302, a storage unit 304, an imaging unit 306, an operation unit 308, a display unit 310, a positioning unit 311, and a communication unit 312. Further, the terminal device 300 may be further provided with a speaker (not shown), a microphone (not shown), etc. Note that the terminal device 300 may be provided with components other than these components, but the description thereof is omitted here. As will be described later, a program for causing a computer to execute the management method and the like according to the present embodiment may be installed in the terminal device 300 in advance.

[0040] The arithmetic unit 302 may be constituted by a processor such as a CPU or a GPU, for example. That is, the arithmetic unit 302 may be constituted by a processing circuit.

[0041] The arithmetic unit 302 may be provided with a control unit 314, a reception unit 315, a reward information input reception unit 316, an input reception unit 317, a completion information reception unit 318, a consignment information supply unit 320, an image acquisition unit 322, a voice information providing unit 324, a providing unit 326, a maintenance record providing unit 328, a position information acquisition unit 329, a display control unit 330, and an approval determination unit 331. The control unit 314 controls the entire terminal device 300. The display control unit 330 controls the screen display of the display unit 310. The control unit 314, the reception unit 315, the reward information input reception unit 316, the input reception unit 317, the completion information reception unit 318, the consignment information supply unit 320, the image acquisition unit 322, the voice information providing unit 324, the providing unit 326, the maintenance record providing unit 328, the position information acquisition unit 329, the display control unit 330, and the approval determination unit 331 may be realized by a program stored in the storage unit 304 being executed by the arithmetic unit 302.

[0042] Note that at least a part of the control unit 314, reception unit 315, reward information input reception unit 316, input reception unit 317, completion information reception unit 318, entrusted information supply unit 320, image acquisition unit 322, voice information provision unit 324, provision unit 326, maintenance record provision unit 328, position information acquisition unit 329, display control unit 330, and approval determination unit 331 may be implemented by an integrated circuit such as an ASIC or FPGA. Further, at least a part of the control unit 314, reception unit 315, reward information input reception unit 316, input reception unit 317, completion information reception unit 318, entrusted information supply unit 320, image acquisition unit 322, voice information provision unit 324, provision unit 326, maintenance record provision unit 328, position information acquisition unit 329, display control unit 330, and approval determination unit 331 may be configured by an electronic circuit including discrete devices.

[0043] The storage unit 304 may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory may include a RAM or the like. Examples of the non-volatile memory may include a ROM, a flash memory, or the like. Data and the like may be stored in the volatile memory, for example. Programs, tables, maps, and the like may be stored in the non-volatile memory, for example. At least a part of the storage unit 304 may be provided in a processor, an integrated circuit, or the like as described above.

[0044] The imaging unit 306, that is, the camera, can perform imaging.

[0045] The operation unit 308 can be used when a user of the terminal device 300 operates the terminal device 300. The display unit 310 is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, or the like can be used. The operation unit 308 and the display unit 310 may be configured by a touch panel (not shown) provided with such a display element.

[0046] The positioning unit 311 may be equipped with a GNSS sensor. The GNSS sensor acquires position information indicating the current position of the terminal device 300 using a satellite positioning system. The position information acquired by the positioning unit 311 is supplied to a position information acquisition unit 329 described later. The position information acquisition unit 329 can acquire the position information supplied from the positioning unit 311. The position information acquisition unit 329 can supply the position information supplied from the positioning unit 311 to the management device 400 etc. via the communication unit 312. The management device 400 can store the position information indicating the current position of the terminal device 300 in a maintenance member information storage unit 432 described later.

[0047] The communication unit 312 can perform wireless communication etc. The communication unit 312 can perform wireless communication via the base station 23 and the network 24. The terminal device 300 can access the management device 400 etc. via the communication unit 312 provided in the terminal device 300 and the network 24. Also, the communication unit 312 can perform communication using, for example, a wireless LAN. More specifically, the communication unit 312 can also perform wireless communication based on the Wi-Fi (registered trademark) standard etc. The communication unit 312 may be equipped with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module corresponding to the Bluetooth (registered trademark) standard can be used, but is not limited thereto.

[0048] The management device (management server) 400 can be installed in a management center 29 etc. of an operator who operates the management system 10, but is not limited thereto. As shown in FIG. 2D, the management device 400 may be equipped with a calculation unit 402, a storage unit 404, and a communication unit 406. Note that the management device 400 may be equipped with components other than these components, but the description thereof is omitted here. At least a part of the management device 400 may be configured by another server etc. provided outside the management center 29. A program for causing a computer to execute a management method etc. according to the present embodiment can be installed in advance in the storage unit 404.

[0049] The calculation unit 402 can be configured by a processor such as a CPU or a GPU. That is, the calculation unit 402 can be configured by a processing circuit.

[0050] The calculation unit 402 may be provided with a control unit 408, a reservation reception unit 410, an estimation unit 412, a maintenance required information distribution unit 414, a determination unit 416, a mobile body determination unit 417, a notification unit 418, a selection unit 420, a member evaluation unit 422, a processing unit 423, a work status appropriateness determination unit 424, and a position and orientation appropriateness determination unit 425. The calculation unit 402 may be further provided with a setting unit 440, a determination unit 442, a correction unit 444, an incentive granting unit 445, an acquisition unit 446, a work evaluation unit 448, a work standard generation unit 450, a reward determination unit 451, a work standard information providing unit 452, a consideration determination unit 454, and an information provider evaluation unit 456. The control unit 408 controls the entire management device 400. The control unit 408, the reservation reception unit 410, the estimation unit 412, the maintenance required information distribution unit 414, the determination unit 416, the mobile body determination unit 417, the notification unit 418, the selection unit 420, the member evaluation unit 422, the processing unit 423, the work status appropriateness determination unit 424, and the position and orientation appropriateness determination unit 425 can be realized by the calculation unit 402 executing a program stored in the storage unit 404. The setting unit 440, the determination unit 442, the correction unit 444, the incentive granting unit 445, the acquisition unit 446, the work evaluation unit 448, the work standard generation unit 450, the reward determination unit 451, the work standard information providing unit 452, the consideration determination unit 454, and the information provider evaluation unit 456 can be realized by the calculation unit 402 executing a program stored in the storage unit 404.

[0051] Note that at least a part of the control unit 408, reservation reception unit 410, estimation unit 412, maintenance required information distribution unit 414, determination unit 416, mobile body determination unit 417, notification unit 418, selection unit 420, member evaluation unit 422, processing unit 423, work state appropriateness determination unit 424, and position and orientation appropriateness determination unit 425 may be realized by an integrated circuit such as an ASIC or an FPGA. Further, at least a part of the setting unit 440, decision unit 442, correction unit 444, incentive granting unit 445, acquisition unit 446, work evaluation unit 448, work standard generation unit 450, reward decision unit 451, work standard information providing unit 452, consideration decision unit 454, and information provider evaluation unit 456 may be realized by an integrated circuit such as an ASIC or an FPGA. Further, at least a part of the control unit 408, reservation reception unit 410, estimation unit 412, maintenance required information distribution unit 414, determination unit 416, mobile body determination unit 417, notification unit 418, selection unit 420, member evaluation unit 422, processing unit 423, work state appropriateness determination unit 424, and position and orientation appropriateness determination unit 425 may be configured by an electronic circuit including discrete devices. At least a part of the setting unit 440, decision unit 442, correction unit 444, incentive granting unit 445, acquisition unit 446, work evaluation unit 448, work standard generation unit 450, reward decision unit 451, work standard information providing unit 452, consideration decision unit 454, and information provider evaluation unit 456 may be configured by an electronic circuit including discrete devices.

[0052] The storage unit 404 may include a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory may include a RAM or the like. Examples of the non-volatile memory may include a ROM, a flash memory, or the like. Data and the like may be stored in the volatile memory, for example. Programs, tables, maps, and the like may be stored in the non-volatile memory, for example. At least a part of the storage unit 404 may be provided in a processor, an integrated circuit, or the like as described above. Further, the storage unit 404 may further include an HDD (Hard Disk Drive), an SSD (Solid State Drive), or the like.

[0053] The storage unit 404 may include a user information storage unit 426, a moving body information storage unit 428, a reservation information storage unit 430, a maintenance member information storage unit 432, a work information storage unit 433, a maintenance history storage unit 434, a usage history storage unit 436, and a map information storage unit 438.

[0054] The user information storage unit 426 may store user information which is information about the user. The user information may include information about the name of the user. Further, the user information may include information about the contact information of the user. The contact information may include an address, a telephone number, an email address, etc. As described above, the user information may include user identification information which is identification information assigned to the user. Also, as described above, the user identification information stored in the user information storage unit 426 may also be referred to as registration identification information. Further, the user information may include information about maintenance work that the user can perform. Also, the user information may include information about the rating of the user. Also, the user information may include information about the usage history of the moving body 100 by the user. Also, the user information may include information about the characteristics of the user. Information about the characteristics of the user may include information about the driving characteristics of the user. The driving characteristics may include rough driving, etc. Note that the user information is not limited to these.

[0055] The moving body information storage unit 428 may store moving body information which is information about each moving body 100. The moving body information may include information indicating the vehicle type, etc. of the moving body 100. Further, the moving body information may include information indicating the purchase date, etc. of the moving body 100. Also, the moving body information may include information indicating parts, etc. mounted on the moving body 100. Also, the moving body information may include information indicating options, etc. provided in the moving body 100. Also, the moving body information may include moving body identification information which is identification information of the moving body 100. Examples of the moving body identification information may include the management number, etc. of the moving body 100. Also, the moving body information may include information indicating the position of the moving body 100.

[0056] The mobile body information may include information indicating whether the mobile body 100 corresponds to the maintenance-required mobile body 100A (see FIG. 3), which is a mobile body 100 that requires maintenance work. For example, when maintenance-required mobile body information indicating that the mobile body 100 corresponds to the maintenance-required mobile body 100A is supplied from a mobile terminal 200 or the like to the management device 400, information indicating that fact may be stored in the mobile body information storage unit 428. Further, when it is estimated by the estimation unit 412 provided in the management device 400 that the mobile body 100 corresponds to the maintenance-required mobile body 100A, information indicating that fact may be stored in the mobile body information storage unit 428.

[0057] The mobile body information may include defect content information (defect information) indicating the content of the defect occurring in the mobile body 100. Further, the mobile body information may include information indicating the date and time when the defect content information was obtained. Further, the mobile body information may include information indicating the history of the defects occurring in the mobile body 100.

[0058] The mobile body information may include the remaining capacity (battery remaining amount) of the battery 108 provided in the mobile body 100 and the like.

[0059] The mobile body information may include lending port information, which is information regarding the lending port 22 where the mobile body 100 is arranged. The lending port information may include the name, management number (identification number), etc. of the lending port 22. Further, the mobile body information may include the management number etc. of the port lock mechanism 38 that locks the mobile body 100. Further, the mobile body information may include information indicating parts etc. attached to the mobile body 100. Note that the mobile body information is not limited to these.

[0060] The reservation information storage unit 430 can store reservation information regarding the reservation for each moving body 100. The reservation information may include reservation completed information indicating that the moving body 100 has been reserved. Also, the reservation information may include information indicating that the moving body 100 has not been reserved. That is, the reservation information may include available information indicating that the moving body 100 is an available moving body 100B (see FIG. 3) that can be used. Further, the reservation information storage unit 430 can store reservation restriction information, which is information for restricting the reservation of each moving body 100. The reservation restriction information may include reservation cancellation information, which is information indicating the cancellation of the reservation of the moving body 100. Also, the reservation restriction information may include reservation frequency restriction information, which is information for restricting the frequency of the reservation of the moving body 100. Further, as information for restricting the reservation, the reservation information may include reservation priority information regarding the priority of the reservation of the moving body 100. Note that the reservation information is not limited to these.

[0061] The maintenance member information storage unit 432 can register maintenance member information, which is information regarding maintenance members. The maintenance members provide maintenance work for the maintenance-required moving body 100A. For example, a seller of the moving body 100 (a bicycle seller) or the like can be registered as a maintenance member, but it is not limited thereto. Various persons who can perform maintenance on the moving body 100 can be registered as maintenance members. The maintenance member may be a natural person or a legal person. The maintenance member may be a business operator or a non-business operator. The maintenance member only needs to be able to handle at least one of a plurality of types of maintenance work. For example, a person who can only perform inspections can also be registered as a maintenance member.

[0062] Maintenance member information may include information regarding the name of the maintenance member. Further, maintenance member information may include information regarding the contact details of the maintenance member. The contact details may include an address, a telephone number, an email address, etc. Further, maintenance member information may include information regarding the location of the maintenance member. Further, maintenance member information may include information indicating whether the store of the maintenance member is a fixed store or a mobile store.

[0063] Maintenance member information may include maintenance member identification information, which is identification information assigned to the maintenance member. Maintenance member identification information may also be referred to as registered member identification information.

[0064] Maintenance member information may include position information indicating the current position of the terminal device 300 held by the maintenance member.

[0065] Maintenance member information may include workable operation information, which is information regarding maintenance operations that the maintenance member can handle.

[0066] Maintenance member information may include information regarding the skills of the maintenance member. Information regarding the skills of the maintenance member may be reported by the maintenance member, but is not limited thereto. For example, the skills of the maintenance member may be determined based on the results of maintenance operations provided by the maintenance member. For example, the skills of the maintenance member may be determined based on the period until the same maintenance operation as a certain maintenance operation performed on a certain moving body 100 is required again for the certain moving body 100. Further, for example, the skills of the maintenance member may be determined based on the travel distance of the certain moving body 100 until the same maintenance operation as a certain maintenance operation performed on the certain moving body 100 is required again for the certain moving body 100.

[0067] The maintenance member information may include reward information regarding the reward (wage) when the maintenance member performs maintenance work. Such reward information may be set for each of a plurality of types of maintenance work that the maintenance member can provide, but is not limited thereto.

[0068] Note that the reward for the maintenance work may be calculated by multiplying the time required for the maintenance work by the wage per unit time of the maintenance member. Information indicating the wage per unit time of the maintenance member may be included in the reward information. The wage per unit time of the maintenance member may be set based on the skill of the maintenance member.

[0069] The maintenance member information may include member evaluation information. The member evaluation information is information indicating an evaluation of the maintenance member. As will be described later, the member evaluation information may be generated by the member evaluation unit 422 based on work evaluation information, which is information indicating an evaluation of the maintenance work performed by the maintenance member.

[0070] The maintenance member information may include information regarding the operating time of the maintenance member. Also, the maintenance member information may include information regarding the rewards of the maintenance member for various maintenance works. Note that the maintenance member information is not limited to these.

[0071] The work information storage unit 433 stores information indicating the appropriate position and posture of maintenance members when performing maintenance work, according to the content of the maintenance work. Also, the work information storage unit 433 stores information indicating the appropriate position and posture of the maintenance mobile body 100A when performing maintenance work, according to the content of the maintenance work. Further, the work information storage unit 433 stores information indicating the appropriate position and posture of parts when performing maintenance work, according to the content of the maintenance work. More specifically, the work information storage unit 433 stores information indicating the appropriate position and posture of parts when performing maintenance work, according to the parts used in the maintenance work. Thus, the work information storage unit 433 stores appropriate position and posture information, which is information indicating an appropriate position and posture.

[0072] The work information storage unit 433 stores information indicating the storage location of tools used during maintenance work. That is, in the vicinity of the lending port 22, there is a storage location for storing tools used during maintenance work. The work information storage unit 433 stores information indicating the storage location.

[0073] The maintenance history storage unit (maintenance history information storage unit, maintenance history database) 434 can store the maintenance history (maintenance history information) for each moving body 100. The maintenance history may include information about the person who performed the maintenance work on the maintenance-required moving body 100A. The maintenance work can be performed by maintenance members. The maintenance members can be registered in advance as the persons who perform the maintenance work on the maintenance-required moving body 100A (see FIG. 3), which is a moving body that requires maintenance. Note that the maintenance work may be performed by persons other than the maintenance members. The maintenance history may include information indicating the date and time of the maintenance work performed on the maintenance-required moving body 100A. Further, the maintenance history may include information indicating the content of the maintenance work performed on the maintenance-required moving body 100A. Further, the maintenance history may include information about the parts (used parts) attached to the moving body 100 in the maintenance work on the maintenance-required moving body 100A. Further, the maintenance history may include information about the time required for the maintenance work on the maintenance-required moving body 100A. Further, the maintenance history may include information about the remuneration for the maintenance work performed on the maintenance-required moving body 100A. Further, the maintenance history may also include matters such as the deferral matters regarding the maintenance. Note that the maintenance history is not limited to these.

[0074] In the usage history storage unit (usage history information storage unit, usage history database) 436, the usage history (usage history information) of each moving body 100 can be stored. The usage history may include information about the user who uses the moving body 100. Also, the usage history may include information about the usage time, which is the time when the moving body 100 is used. Further, the usage history may include information about the travel distance (usage distance), which is the distance traveled by the moving body 100. Additionally, the usage history may include the travel data of the moving body 100. The travel data may include information about the route (usage route) traveled by the moving body 100. Also, the travel data may include information about the travel speed of the moving body 100. Moreover, the travel data may include information indicating the power load when the moving body 100 is traveling. Such power load can be calculated based on information obtained by sensors (not shown) provided in the moving body 100. Thus, the usage history may include the travel history. Note that the usage history and the travel history may be separately stored in the storage unit 404. Also, the usage history may include information indicating the user's request regarding the maintenance of the moving body 100. Note that the usage history is not limited to these.

[0075] In the map information storage unit 438, map information can be stored.

[0076] The communication unit 406 is provided with, for example, a communication module (not shown). The communication unit 406 can transmit and receive data via the network 24.

[0077] The management device 400 can function as the host machine of the sharing system 12. The management device 400 can manage a plurality of registered users. Also, the management device 400 can manage a plurality of moving bodies 100. For example, the management device 400 can manage the maintenance of a plurality of moving bodies 100. Note that the management device 400 may be realized by the cooperation of a plurality of computers.

[0078] When a user wishes to use the mobile body 100, the user applies for the use of the mobile body 100. That is, in such a case, the user makes a reservation for the use of the mobile body 100. The reservation for use can be made using the mobile terminal 200 possessed by the user, but is not limited thereto. When the reservation for the use of the mobile body 100 is made by the user, the management device 400 notifies the user of information regarding the mobile body 100 that the user is scheduled to receive. Such information may include the name of the lending port 22 where the mobile body 100 is located, the management number of the port lock mechanism 38 that locks the mobile body 100, the management number of the mobile body 100, and the like. The management device 400 supplies registration identification information to the mobile body 100 that the user is scheduled to receive. The supply of the registration identification information from the management device 400 to the mobile body 100 can be performed via the network 24. The registration identification information may include user identification information, which is information regarding the user who is scheduled to use the mobile body 100. The supply of the registration identification information from the management device 400 to the mobile body 100 can be promptly performed so as to be completed before the user receives the mobile body 100. When the registration identification information is supplied from the management device 400 to the mobile body 100, the authentication unit 126 provided in the mobile body 100 stores the registration identification information supplied from the management device 400 in the storage unit 104. Thus, the reservation for the use of the mobile body 100 is made. The registration identification information is supplied to the mobile body 100 for which the use has been reserved. Whether or not the mobile body 100 has been reserved for use can be determined by whether or not the registration identification information is stored in the storage unit 104, but is not limited thereto.

[0079] The user who has borrowed the mobile body 100 performs an authentication process using the mobile terminal 200. In the authentication process, information about the user can be supplied from the mobile terminal 200 to the mobile body 100. The information about the user may include user identification information about the user. The authentication unit 126 determines whether the user identification information supplied from the mobile terminal 200 matches the registered identification information supplied from the management device 400. Based on the fact that the user identification information supplied from the mobile terminal 200 matches the registered identification information supplied from the management device 400, the authentication unit 126 can authenticate the user. That is, the authentication unit 126 can authenticate the user who has performed the authentication process using the mobile terminal 200 as a user who has the right to use the mobile body 100. When the user has not been authenticated by the authentication unit 126, the control unit 114 controls the lock mechanism 106 to be in a locked state. When the user is authenticated by the authentication unit 126, the control unit 114 controls the lock mechanism 106 to be in an unlocked state. In this way, locking and unlocking can be performed using the mobile terminal 200.

[0080] The user may discover a defect in the mobile body 100 borrowed by the user. That is, the user may discover a mobile body 100A (see FIG. 3) that requires maintenance, which is a mobile body that requires maintenance. When it is preferable to restrict the use of the mobile body 100A that requires maintenance, the user can perform a process for restricting the use of the mobile body 100A that requires maintenance using the mobile terminal 200 possessed by the user.

[0081] As described above, the mobile terminal 200 may be provided with a reception unit 216. The reception unit 216 can receive an input of maintenance-required mobile body information, which is information regarding the maintenance-required mobile body 100A. The maintenance-required mobile body information may include a management number of the maintenance-required mobile body 100A or the like. Further, the maintenance-required mobile body information may include defect content information indicating the content of a defect occurring in the maintenance-required mobile body 100A. The input of the maintenance-required mobile body information can be received as follows. That is, a display control unit 226 provided in the mobile terminal 200 displays an input screen for inputting the maintenance-required mobile body information on a display unit 210 provided in the mobile terminal 200. The maintenance-required mobile body information can be input by the user on the input screen. The maintenance-required mobile body information thus input can be received by the reception unit 216.

[0082] As described above, the mobile terminal 200 may be provided with a usage restriction information providing unit 218. When the maintenance-required mobile body information is received by the reception unit 216, the usage restriction information providing unit 218 can supply usage restriction information for restricting the use of the maintenance-required mobile body 100A. More specifically, the usage restriction information providing unit 218 can supply usage restriction information for restricting the use of the maintenance-required mobile body 100A to the maintenance-required mobile body 100A.

[0083] As described above, the mobile body 100 may be provided with a usage restriction information acquisition unit 116. The usage restriction information acquisition unit 116 can acquire the usage restriction information supplied from the mobile terminal 200.

[0084] As described above, the mobile body 100 may be provided with a usage restriction unit 118. When the usage restriction information is acquired by the usage restriction information acquisition unit 116, the usage restriction unit 118 may restrict the use of the maintenance-required mobile body 100A. The usage restriction unit 118 may restrict the use of the maintenance-required mobile body 100A by setting the lock mechanism 106 provided in the mobile body 100 to the locked state. When the use of the maintenance-required mobile body 100A is restricted, the maintenance-required mobile body 100A is as follows. That is, in such a case, even if the user identification information supplied from the mobile terminal 200 matches the registered identification information stored in the storage unit 104 provided in the mobile body 100, the maintenance-required mobile body 100A cannot be used by the user. That is, in such a case, the authentication unit 126 provided in the maintenance-required mobile body 100A does not authenticate the user even if the process for authentication is performed by the user who reserved the use of the maintenance-required mobile body 100A. According to the present embodiment, since the use of the maintenance-required mobile body 100A can be restricted, it is possible to prevent the maintenance-required mobile body 100A from being used by the user.

[0085] FIG. 4 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0086] In step S1, the reception unit 216 provided in the mobile terminal 200 receives an input of maintenance-required mobile body information, which is information about the maintenance-required mobile body 100A. After that, the process proceeds to step S2.

[0087] In step S2, the usage restriction information providing unit 218 provided in the mobile terminal 200 supplies the usage restriction information to the mobile body 100. The usage restriction information acquisition unit 116 provided in the mobile body 100 acquires the usage restriction information supplied from the mobile terminal 200. After that, the process proceeds to step S3.

[0088] In step S3, the usage restriction unit 118 provided in the mobile body 100 restricts the use of the mobile body 100. Thus, the process shown in FIG. 4 is completed.

[0089] By setting the port lock mechanism 38 to the locked state, the use of the maintenance-required moving body 100A may be restricted. The locking of the port lock mechanism 38 is controlled by the management device 30. When restricting the use of the maintenance-required moving body 100A by setting the port lock mechanism 38 to the locked state, information for setting the port lock mechanism 38 to the locked state may be supplied to the management device 30 via, for example, the management apparatus 400. Information for setting the port lock mechanism 38 to the locked state may be supplied from the mobile terminal 200 to the management device 30.

[0090] As described above, the mobile terminal 200 may be provided with a maintenance-required moving body information providing unit 220. When the maintenance-required moving body information is received by the reception unit 216, the maintenance-required moving body information providing unit 220 may provide the maintenance-required moving body information to the management apparatus 400. As described above, the storage unit 404 provided in the management apparatus 400 may be provided with a moving body information storage unit 428. Information regarding each moving body 100 may be stored in the moving body information storage unit 428. When maintenance-required moving body information indicating that one moving body 100 corresponds to the maintenance-required moving body 100A is provided from the mobile terminal 200 to the management apparatus 400, the control unit 408 performs the following processing. That is, in such a case, the control unit 408 stores the maintenance-required moving body information in the moving body information storage unit 428 as information regarding the one moving body 100.

[0091] As described above, the management device 400 may be provided with a reservation reception unit 410. The reservation reception unit 410 can receive a reservation for using the mobile body 100. As described above, the storage unit 404 provided in the management device 400 may be provided with a reservation information storage unit 430. Information regarding the reservation for using each mobile body 100 may be stored in the reservation information storage unit 430. Further, information for restricting the reservation for using each mobile body 100 may be stored in the reservation information storage unit 430. The reservation reception unit 410 can restrict the reservation for using the mobile body 100 corresponding to the maintenance required mobile body information based on the maintenance required mobile body information. Examples of the restriction of the reservation for use include, but are not limited to, cancellation of the reservation for use. The restriction of the reservation for use may be a restriction on the frequency of the reservation for use or the like. Thus, according to the present embodiment, the reservation for using the maintenance required mobile body 100A can be accurately restricted.

[0092] FIG. 5 is a flowchart showing the operation of the management system according to the present embodiment.

[0093] In step S11, the reception unit 216 provided in the mobile terminal 200 receives an input of maintenance required mobile body information, which is information regarding the maintenance required mobile body 100A. Thereafter, the process proceeds to step S12.

[0094] In step S12, the maintenance required mobile body information providing unit 220 provided in the mobile terminal 200 provides the management device 400 with the maintenance required mobile body information. Thereafter, the process proceeds to step S13.

[0095] In step S13, the reservation reception unit 410 provided in the management device 400 restricts the reservation for using the mobile body 100. Thus, the process shown in FIG. 5 is completed.

[0096] As described above, the mobile body 100 is provided with an inter-mobile body communication unit 111. The inter-mobile body communication unit 111 can perform inter-mobile body communication with other mobile bodies 100 located within the communicable range of the inter-mobile body communication unit 111. The communicable range of the inter-mobile body communication unit 111 is, for example, a range of about 300 meters centered on the inter-mobile body communication unit 111, but is not limited thereto. The inter-mobile body communication unit 111 can communicate only with other mobile bodies 100 located within the communicable range. The inter-mobile body communication unit 111 cannot communicate with other mobile bodies 100 located outside the communicable range. Therefore, by using such inter-mobile body communication, selective communication can be performed only with the mobile bodies 100 located within the communicable range of the inter-mobile body communication unit 111.

[0097] As described above, the mobile body 100 is provided with a reservation transfer unit 122. When the usage restriction information is acquired by the usage restriction information acquisition unit 116, the reservation transfer unit 122 can transfer the usage reservation to an available mobile body 100B which is another available mobile body 100. The transfer of the usage reservation can be performed, for example, as follows. That is, the reservation transfer unit 122 provided in the mobile body 100 inquires of another mobile body 100 whether the other mobile body 100 has already made a usage reservation. If the other mobile body 100 has already made a usage reservation, an inquiry is made to another mobile body 100. If the other mobile body 100 being inquired of has not made a usage reservation, the usage reservation can be transferred to the other mobile body 100. That is, if the other mobile body 100 being inquired of is the available mobile body 100B, the usage reservation is transferred to the available mobile body 100B. Thus, according to the present embodiment, the usage reservation can be transferred to the available mobile body 100B located within the communicable range of the inter-mobile body communication unit 111.

[0098] As described above, when a usage reservation is received by the management device 400, registration identification information and the like are supplied from the management device 400 to the mobile body 100 for which the usage reservation has been made. On the other hand, when the transfer of the usage reservation is performed by the reservation transfer unit 122 provided in the mobile body 100A that requires maintenance, the reservation transfer unit 122 provided in the mobile body 100A that requires maintenance supplies the registration identification information and the like to the available mobile body 100B. When the registration identification information and the like are supplied from the mobile body 100A that requires maintenance to the available mobile body 100B, the authentication unit 126 provided in the available mobile body 100B performs the following processing. That is, in such a case, the authentication unit 126 provided in the available mobile body 100B stores the registration identification information supplied from the mobile body 100A that requires maintenance in the storage unit 104 provided in the available mobile body 100B. Thus, the transfer of the usage reservation from the mobile body 100A that requires maintenance to the available mobile body 100B can be performed using inter-mobile body communication.

[0099] FIG. 6 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0100] In step S21, the usage restriction information acquisition unit 116 provided in the mobile body 100 acquires the usage restriction information. After that, the process proceeds to step S22.

[0101] In step S22, the inter-mobile body communication unit 111 provided in the mobile body 100 communicates with other mobile bodies 100. That is, the inter-mobile body communication unit 111 provided in the mobile body 100A that requires maintenance communicates with other mobile bodies 100. When an available mobile body 100B exists within the communication range of the inter-mobile body communication unit 111 (YES in step S23), the process proceeds to step S24. When no available mobile body 100B exists within the communication range of the inter-mobile body communication unit 111 (NO in step S23), the processing shown in FIG. 6 is completed.

[0102] In step S24, a reservation transfer unit 122 provided in the mobile body 100A to be maintained transfers a usage reservation to the available mobile body 100B. Thus, the process shown in FIG. 6 is completed.

[0103] Inter-mobile body communication using the inter-mobile body communication unit 111 may be used as follows. That is, information regarding one mobile body 100 is supplied to another mobile body 100 by inter-mobile body communication from the one mobile body 100. Another mobile body 100 that has received information regarding the one mobile body 100 by inter-mobile body communication supplies the information regarding the one mobile body 100 to the management device 400 using the communication unit 112. Thus, information regarding one mobile body 100 can be supplied to the management device 400 via another mobile body 100. Such a method is useful when the one mobile body 100 cannot perform communication using the communication unit 112 or the like.

[0104] The provision of the mobile body information to be maintained may be performed by a user of the sharing system 12 or by a person other than the user of the sharing system 12. FIG. 7 is a block diagram showing an example of a mobile communication terminal. An example of a mobile communication terminal possessed by a person who is not a user of the sharing system 12 is shown in FIG. 7.

[0105] The mobile communication terminal 200A is a terminal possessed by a person who is not a user who uses the sharing system 12. Examples of the mobile communication terminal 200A may include, for example, portable electronic devices and the like. Examples of such portable electronic devices may include, for example, smartphones and the like, but are not limited thereto. The mobile communication terminal 200A may be a tablet terminal, a wearable terminal, or the like. Application software for using the sharing system 12 is not installed in the mobile communication terminal 200A.

[0106] The mobile communication terminal 200A may be provided with an arithmetic unit 202A, a storage unit 204A, an imaging unit 206A, an operation unit 208A, a display unit 210A, and a communication unit 212A. Further, the mobile communication terminal 200A may be further provided with a speaker (not shown), a microphone (not shown), etc. Note that the mobile communication terminal 200A may be provided with components other than these components, but the description thereof is omitted here.

[0107] The arithmetic unit 202A may be configured by a processor such as a CPU, a GPU, etc. That is, the arithmetic unit 202A may be configured by a processing circuit.

[0108] The arithmetic unit 202A may be provided with a control unit 214A and a display control unit 226A. The control unit 214A controls the entire mobile communication terminal 200A. The display control unit 226A controls the screen display of the display unit 210A. The control unit 214A and the display control unit 226A may be realized by a program stored in the storage unit 204A being executed by the arithmetic unit 202A.

[0109] Note that at least a part of the control unit 214A and the display control unit 226A may be realized by an integrated circuit such as an ASIC, an FPGA, etc. Also, at least a part of the control unit 214A and the display control unit 226A may be configured by an electronic circuit including discrete devices.

[0110] The storage unit 204A may be provided with a volatile memory (not shown) and a non-volatile memory (not shown). Examples of the volatile memory may include RAM, etc. Examples of the non-volatile memory may include ROM, flash memory, etc. Data, etc. may be stored in the volatile memory, for example. Programs, tables, maps, etc. may be stored in the non-volatile memory, for example. At least a part of the storage unit 204A may be provided in a processor, an integrated circuit, etc. as described above.

[0111] The imaging unit 206A, that is, the camera, can perform imaging.

[0112] The operation unit 208A can be used when a user of the mobile communication terminal 200A operates the mobile communication terminal 200A. The display unit 210A is provided with a display element (not shown). As the display element, for example, a liquid crystal display element, an organic electroluminescence display element, etc. can be used. The operation unit 208A and the display unit 210A may be configured by a touch panel (not shown) provided with such a display element.

[0113] The communication unit 212A can perform wireless communication and the like. The communication unit 212A can perform wireless communication via the base station 23 and the network 24. The mobile communication terminal 200A can access the management device 400 etc. via the communication unit 212A provided in the mobile communication terminal 200A and the network 24. Further, the communication unit 212A can also perform communication using, for example, a wireless LAN. More specifically, the communication unit 212A can also perform wireless communication based on the Wi-Fi (registered trademark) standard etc. The communication unit 212A may be provided with a short-range wireless communication module (not shown). As the short-range wireless communication module, for example, a communication module corresponding to the Bluetooth (registered trademark) standard can be used, but is not limited thereto.

[0114] As described above, the holder of the mobile communication terminal 200A is not a user of the sharing system 12. For this reason, a program for causing a computer to execute the management method etc. according to this embodiment is not installed in the mobile communication terminal 200A. For this reason, it is preferable that information for establishing communication between the mobile communication terminal 200A and the management device 400 is provided to the mobile communication terminal 200A. The information for establishing communication between the mobile communication terminal 200A and the management device 400 can be provided, for example, by the information presentation unit 110 provided in the mobile body 100, but is not limited thereto.

[0115] As described above, the information presentation unit 110 may be provided with, for example, a QR code (registered trademark) or the like. The QR code (registered trademark) can provide information for establishing communication between the mobile communication terminal 200A and the management device 400. For example, information indicating the URL of the management device 400 or the like can be presented by the QR code (registered trademark). The QR code (registered trademark) can be imaged by the imaging unit 206A provided in the mobile communication terminal 200A. The control unit 214A provided in the mobile communication terminal 200A analyzes the presentation information included in the image acquired by the imaging unit 206A. As described above, information indicating the URL of the management device 400 or the like can be presented by the QR code (registered trademark). The control unit 214A can acquire information regarding the URL of the management device 400 or the like in this way. Based on the information thus obtained, the control unit 214A accesses the management device 400. In this way, communication can be established between the mobile communication terminal 200A and the management device 400.

[0116] When communication is established between the mobile communication terminal 200A and the management device 400, an input screen for inputting maintenance-required moving body information is displayed on the display unit 210A provided in the mobile communication terminal 200A. The owner of the mobile communication terminal 200A inputs the maintenance-required moving body information by performing an input operation on the input screen. The maintenance-required moving body information thus input is provided from the mobile communication terminal 200A to the management device 400. Thus, according to the present embodiment, even when the application software for using the sharing system 12 is not installed in the mobile communication terminal 200A, the maintenance-required moving body information can be promptly provided to the management device 400.

[0117] FIG. 8 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0118] In step S31, the mobile communication terminal 200A reads the presentation information presented by the information presentation unit 110. After that, the process proceeds to step S32.

[0119] In step S32, the mobile communication terminal 200A accesses the management device 400. After that, the process proceeds to step S33.

[0120] In step S33, communication is established between the mobile communication terminal 200A and the management device 400. After that, the process proceeds to step S34.

[0121] In step S34, the owner of the mobile communication terminal 200A inputs the maintenance-required mobile body information. After that, the process proceeds to step S35.

[0122] In step S35, the mobile communication terminal 200A provides the maintenance-required mobile body information to the management device 400. Thus, the process shown in FIG. 8 is completed.

[0123] As described above, the maintenance-required moving body 100A can be discovered by a user or the like, and whether or not the moving body 100 has reached the point of corresponding to the maintenance-required moving body 100A can be estimated by the management device 400. As described above, the management device 400 may be provided with an estimation unit 412. The estimation unit 412 can estimate whether or not each moving body 100 has reached the point of corresponding to the maintenance-required moving body 100A based on the maintenance history, usage history, etc. of each moving body 100. For example, when the elapsed period since the comprehensive inspection of the moving body 100 has reached a predetermined period, the estimation unit 412 can estimate that the moving body 100 corresponds to the maintenance-required moving body 100A. Also, for example, when the travel distance of the moving body 100 since the attachment of a consumable part such as a brake pad to the moving body 100 has reached the serviceable travel distance of the consumable part, the estimation unit 412 can estimate that the moving body 100 corresponds to the maintenance-required moving body 100A. Further, the estimation unit 412 may estimate the deterioration state of the battery 108 based on the above-described travel data acquired when the moving body 100 is used. The travel data can be stored in the usage history storage unit 436 as described above. The estimation unit 412 can estimate the remaining capacity of the battery 108 provided in the moving body 100 based on the travel data. Also, the estimation unit 412 can estimate the deterioration state of the battery 108 provided in the moving body 100 based on the travel data. The estimation unit 412 can estimate the deterioration state of the battery 108 based on a battery deterioration model acquired in advance, but is not limited thereto. The reservation reception unit 410 provided in the management device 400 restricts the usage reservation of the moving body 100 estimated by the estimation unit 412 to have reached the point of corresponding to the maintenance-required moving body 100A. According to the present embodiment, since the usage reservation of the moving body 100 estimated to have reached the point of corresponding to the maintenance-required moving body 100A can be restricted, it is possible to more effectively prevent the malfunctioning moving body 100 from being used by the user.

[0124] Figure 9 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0125] In step S41, the estimation unit 412 provided in the management device 400 estimates whether each mobile body 100 has reached the mobile body 100A that requires maintenance. After that, the process proceeds to step S42.

[0126] In step S42, the reservation reception unit 410 restricts the use reservation of the mobile body 100 estimated by the estimation unit 412 to have reached the mobile body 100A that requires maintenance. Thus, the process shown in FIG. 9 is completed.

[0127] As described above, the management device 400 may be provided with a maintenance information distribution unit 414. When maintenance required mobile body information is supplied from the mobile terminal 200 to the management device 400, the maintenance information distribution unit 414 distributes maintenance information for commissioning maintenance work for the mobile body 100A that requires maintenance to the maintenance members. In other words, the maintenance information distribution unit 414 distributes maintenance information for soliciting acceptance of maintenance work to the maintenance members.

[0128] The maintenance required information may include information regarding the mobile body 100A that requires maintenance. The information regarding the mobile body 100A that requires maintenance may include the mobile body identification information of the mobile body 100A that requires maintenance. Also, the information regarding the mobile body 100A that requires maintenance may include information indicating the position of the mobile body 100A that requires maintenance. Also, the information regarding the mobile body 100A that requires maintenance may include information indicating the maintenance work required for the mobile body 100A that requires maintenance. Also, the information regarding the mobile body 100A that requires maintenance may include defect content information indicating the content of the defect occurring in the mobile body 100A that requires maintenance.

[0129] FIG. 10 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0130] In step S51, maintenance-required mobile body information is provided from the mobile terminal 200 to the management device 400. After this, the process proceeds to step S52.

[0131] In step S52, the maintenance-required information distribution unit 414 provided in the management device 400 distributes maintenance-required information for commissioning maintenance work on the maintenance-required mobile body 100A to the maintenance members. Thus, the process shown in FIG. 10 is completed.

[0132] As described above, the management device 400 may be provided with a determination unit 416. The determination unit 416 can determine, based on the maintenance member information, whether the owner of the mobile terminal 200 that provided the maintenance-required mobile body information to the management device 400 can perform maintenance work on the maintenance-required mobile body 100A.

[0133] When the determination unit 416 determines that the owner of the mobile terminal 200 cannot perform maintenance work on the maintenance-required mobile body 100A, the maintenance-required information distribution unit 414 performs the following process. That is, in such a case, the maintenance-required information distribution unit 414 distributes the maintenance-required information to the terminal device 300 owned by the maintenance member who can perform maintenance work on the maintenance-required mobile body 100A.

[0134] FIG. 11 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0135] In step S61, the determination unit 416 provided in the management device 400 performs the following processing. That is, the determination unit 416 determines, based on the maintenance member information, whether the holder of the mobile terminal 200 that provided the maintenance mobile body information to the management device 400 can perform maintenance work on the maintenance required mobile body 100A. If the determination unit 416 determines that the holder of the mobile terminal 200 cannot perform the maintenance work (YES in step S61), the process proceeds to step S62. If the determination unit 416 determines that the holder of the mobile terminal 200 can perform the maintenance work (NO in step S61), the process proceeds to step S63.

[0136] In step S62, the maintenance required information distribution unit 414 provided in the management device 400 distributes the maintenance required information to the terminal device 300 held by the maintenance member who can perform the maintenance work on the maintenance required mobile body 100A.

[0137] In step S63, the maintenance required information distribution unit 414 provided in the management device 400 entrusts the holder of the mobile terminal 200 that provided the maintenance mobile body information to the management device 400 with the maintenance work. That is, the maintenance required information distribution unit 414 distributes the maintenance required information to the mobile terminal 200 that provided the maintenance mobile body information to the management device 400. Thus, the processing shown in FIG. 11 is completed.

[0138] The defect content determination unit 225 provided in the mobile terminal 200 can determine the defect content, which is the content of the defect occurring in the mobile body 100. The defect content determination unit 225 can determine the defect content based on, for example, the image acquired by the imaging unit 206. For example, a part of the mobile body 100 is imaged by the imaging unit 206. When an image of a tire provided in the mobile body 100 is imaged by the imaging unit 206, the defect content determination unit 225 can determine whether or not a puncture has occurred in the tire. The defect content determination unit 225 can determine whether or not a puncture has occurred in the tire by, for example, comparing a reference image indicating the punctured tire with the image acquired by the imaging unit 206, but is not limited thereto. Such a reference image can be stored in advance in the storage unit 204 provided in the mobile terminal 200, but is not limited thereto. The display control unit 226 provided in the mobile terminal 200 can display the defect content determined by the defect content determination unit 225 on the display unit 210 provided in the mobile terminal 200. In this way, the defect content occurring in the mobile body 100 may be grasped by the user.

[0139] FIG. 12 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0140] In step S71, the imaging unit 206 provided in the mobile terminal 200 acquires an image of a part of the mobile body 100. After that, the process proceeds to step S72.

[0141] In step S72, the defect content determination unit 225 provided in the mobile terminal 200 determines the defect content, which is the content of the defect occurring in the mobile body 100, based on the image acquired by the imaging unit 206. After that, the process proceeds to step S73.

[0142] In step S73, the display control unit 226 provided in the mobile terminal 200 displays the defect content information indicating the defect content determined by the defect content determination unit 225 on the display unit 210. Thus, the process shown in FIG. 12 is completed.

[0143] As described above, the management device 400 may be provided with a notification unit 418. When a reservation for use of one mobile body 100 is received by the reservation acceptance unit 410 and the one mobile body 100 comes to correspond to the maintenance-required mobile body 100A, the notification unit 418 may perform the following processing. In such a case, the notification unit 418 notifies the user terminal, which is the mobile terminal 200 possessed by the user who made the reservation for use of the one mobile body 100, of reservation change information for changing the reservation for use to another available mobile body 100B that is available.

[0144] FIG. 13 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0145] In step S81, the control unit 408 provided in the management device 400 determines whether or not one mobile body 100 has come to correspond to the maintenance-required mobile body 100A. If one mobile body 100 has come to correspond to the maintenance-required mobile body 100A (YES in step S81), the process proceeds to step S82. If one mobile body 100 has not come to correspond to the maintenance-required mobile body 100A (NO in step S81), the processing shown in FIG. 13 is completed.

[0146] In step S82, the control unit 408 determines whether or not a reservation for use of the one mobile body 100 is in an accepted state. The control unit 408 may determine whether or not a reservation for use of the one mobile body 100 is accepted based on the reservation information stored in the reservation information storage unit 430. If a reservation for use of the one mobile body 100 is accepted (YES in step S82), the process proceeds to step S83. If a reservation for use of the one mobile body 100 is not accepted (NO in step S82), the processing shown in FIG. 13 is completed.

[0147] In step S83, the notification unit 418 provided in the management device 400 performs the following processing. That is, the notification unit 418 notifies the user terminal, which is the mobile terminal 200 held by the user who made the reservation for the maintenance-required mobile body 100A, of reservation change information for changing the reservation to another available mobile body 100B that is available. After that, the process proceeds to step S84.

[0148] In step S84, the display control unit 226 provided in the mobile terminal 200 displays the reservation change information on the display unit 210. Thus, the process shown in FIG. 13 is completed.

[0149] When there is an available mobile body 100B at a position less than the first distance from the maintenance-required mobile body 100A for which the reservation has been made, the notification unit 418 provided in the management device 400 performs the following processing. That is, in such a case, the notification unit 418 notifies the mobile terminal (user terminal) 200 of reservation change information for changing the reservation to the available mobile body 100B at a position less than the first distance from the maintenance-required mobile body 100A. When there is no available mobile body 100B at a position less than the first distance from the maintenance-required mobile body 100A, the notification unit 418 performs the following processing. That is, in such a case, the notification unit 418 notifies the mobile terminal (user terminal) 200 of reservation change information for changing the reservation to the available mobile body 100B at a position equal to or greater than the first distance and less than the second distance from the maintenance-required mobile body 100A.

[0150] FIG. 14 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0151] In step S91, the control unit 408 provided in the management device 400 determines whether or not a certain moving body 100 has reached the maintenance-required moving body 100A. If the certain moving body 100 has reached the maintenance-required moving body 100A (YES in step S91), the process proceeds to step S92. If the certain moving body 100 has not reached the maintenance-required moving body 100A (NO in step S91), the process shown in FIG. 14 is completed.

[0152] In step S92, the control unit 408 determines whether or not a reservation for using the certain moving body 100 has been accepted. The control unit 408 can determine whether or not a reservation for using the certain moving body 100 has been accepted based on the reservation information stored in the reservation information storage unit 430. If a reservation for using the certain moving body 100 has been accepted (YES in step S92), the process proceeds to step S93. If a reservation for using the certain moving body 100 has not been accepted (NO in step S92), the process shown in FIG. 14 is completed.

[0153] In step S93, the control unit 408 determines whether or not there is an available moving body 100B at a position less than the first distance from the maintenance-required moving body 100A. If there is an available moving body 100B at a position less than the first distance from the maintenance-required moving body 100A (YES in step S93), the process proceeds to step S94. If there is no available moving body 100B at a position less than the first distance from the maintenance-required moving body 100A (NO in step S93), the process proceeds to step S95.

[0154] In step S94, the notification unit 418 notifies the mobile terminal 200 of reservation change information for changing the reservation for using the available moving body 100B existing at a position less than the first distance from the maintenance-required moving body 100A. After that, the process proceeds to step S96.

[0155] In step S95, the notification unit 418 notifies the mobile terminal 200 of reservation change information for changing the reservation to the available mobile body 100B existing at a position from the maintenance-required mobile body 100A that is equal to or greater than the first distance and less than the second distance. After this, the process proceeds to step S96.

[0156] In step S96, the display control unit 226 provided in the mobile terminal 200 displays the reservation change information on the display unit 210. Thus, the process shown in FIG. 14 is completed.

[0157] As described above, the reception unit 216 provided in the mobile terminal 200 receives the input of the maintenance-required mobile body information which is information regarding the maintenance-required mobile body 100A. As described above, the maintenance-required mobile body information providing unit 220 provided in the mobile terminal 200 provides the maintenance-required mobile body information received by the reception unit 216 to the management device 400. As described above, the management device 400 may be provided with a selection unit 420. The selection unit 420 may select a distribution destination of the maintenance-required information for commissioning the maintenance work for the maintenance-required mobile body 100A. The number of distribution destinations is not particularly limited. The selection unit 420 may select the distribution destination of the maintenance-required information from among a plurality of pre-registered maintenance members.

[0158] The selection unit 420 can select a destination for distributing maintenance information based on the position of the maintenance-required moving body 100A corresponding to the maintenance-required moving body information and the position of the maintenance member. For example, the selection unit 420 can select, as the destination for distributing the maintenance information, a maintenance member located within a predetermined distance less than a predetermined distance from the maintenance-required moving body 100A. The selection unit 420 can further select a destination for distributing the maintenance information based on the defect content information and the corresponding work information indicating the maintenance work that the maintenance member can handle. The selection unit 420 selects, as the destination for distributing the relevant maintenance information, a maintenance member who can handle the defect specified by the defect content information. On the other hand, the selection unit 420 does not select, as the destination for distributing the relevant maintenance information, a maintenance member who cannot handle the defect specified by the defect content information. The maintenance information distribution unit 414 distributes the maintenance information to the terminal device 300 possessed by the maintenance member selected by the selection unit 420.

[0159] As described above, the management device 400 may be provided with a member evaluation unit 422. The member evaluation unit 422 can generate member evaluation information, which is information indicating an evaluation of the maintenance member, based on work evaluation information, which is information indicating an evaluation of the maintenance work performed by the maintenance member.

[0160] The work evaluation information may include, for example, information regarding the evaluation of the quality of maintenance work provided by the maintenance member. When the quality of the maintenance work provided by the maintenance member is relatively high, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member. The work quality may be determined from a long-term perspective. That is, based on the period until the mobile body 100 requires the same maintenance work again as the maintenance work performed on the mobile body 100, the work quality of the maintenance work may be determined. Also, for example, based on the travel distance of the mobile body 100 until the mobile body 100 requires the same maintenance work again as the maintenance work performed on the mobile body 100, the work quality of the maintenance work may be determined.

[0161] The work evaluation information may include information regarding the evaluation of the difficulty level of the maintenance work provided by the maintenance member. When the difficulty level of the maintenance work provided by the maintenance member is relatively high, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member.

[0162] The work evaluation information may include information regarding the evaluation of the promptness of the response of the maintenance member. When the response of the maintenance member is prompt, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member.

[0163] The work evaluation information may include information regarding the evaluation of the appropriateness of the parts selected by the maintenance member. If the parts selected by the maintenance member during the maintenance work are appropriate, the member evaluation unit 422 may set a relatively high evaluation for the maintenance member. As described above, for example, for the moving body 100 used in an area where salt damage is likely to occur, it is preferable to select parts that have been sufficiently rust-proofed. Also, as described above, for the moving body 100 used in an area with many slopes, it is preferable to select brake pads with sufficiently high durability.

[0164] The member evaluation unit 422 may generate member evaluation information about the maintenance member by comprehensively evaluating a plurality of work evaluation information regarding the maintenance member.

[0165] The work evaluation information may be generated based on at least one of the maintenance history and usage history of the moving body 100. For example, the period until the moving body 100 requires the same maintenance work as a certain maintenance work performed on the moving body 100 can be grasped based on the maintenance history of the moving body 100. Also, for example, the mileage of the moving body 100 until the moving body 100 requires the same maintenance work as a certain maintenance work performed on the moving body 100 can be grasped based on the usage history of the moving body 100.

[0166] The selection unit 420 may select a maintenance member based on the member evaluation information generated by the member evaluation unit 422. The selection unit 420 may, for example, preferentially select a maintenance member with a relatively high evaluation.

[0167] As described above, the terminal device 300 may be provided with a reward information input reception unit 316. The reward information input reception unit 316 can receive the input of reward information, which is information regarding the reward when the maintenance member performs maintenance work. Such reward information can be set for each of a plurality of types of maintenance work. The reception of the input of the reward information can be performed as follows. That is, the display control unit 330 provided in the terminal device 300 displays an input screen for inputting the reward information on the display unit 310 provided in the terminal device 300. The reward information can be input by the maintenance member on the input screen. The reward information thus input can be received by the reward information input reception unit 316.

[0168] When the input of the reward information is received by the reward information input reception unit 316, the control unit 314 provided in the terminal device 300 supplies the reward information regarding the maintenance member to the management device 400. The reward information regarding each maintenance member can be stored in the maintenance member information storage unit 432 as described above. As described above, the reward information can be set for each of a plurality of types of maintenance work that the maintenance member can provide.

[0169] The selection unit 420 can select a maintenance member based on the reward information corresponding to the maintenance member. For example, when there are a plurality of maintenance members who can perform the maintenance work required by the maintenance-required moving body 100A, the selection unit 420 may select the maintenance member with the lowest reward for the maintenance work.

[0170] FIG. 15 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0171] In step S101, the reception unit 216 provided in the mobile terminal 200 receives the input of the information on the maintenance-required moving body 100A, which is information regarding the maintenance-required moving body. After that, the process proceeds to step S102.

[0172] In step S102, the maintenance-required mobile body information providing unit 220 provided in the mobile terminal 200 provides the maintenance-required mobile body information to the management device 400. After that, the process proceeds to step S103.

[0173] In step S103, the selection unit 420 provided in the management device 400 selects the distribution destination of the maintenance-required information. After that, the process proceeds to step S104.

[0174] In step S104, the management device 400 distributes the maintenance-required information to the distribution destination selected by the selection unit 420. Thus, the process shown in FIG. 15 is completed.

[0175] As described above, the terminal device 300 may be provided with a completion information receiving unit 318. The completion information receiving unit 318 can receive the input of the work completion information indicating that the maintenance work on the maintenance-required mobile body 100A has been completed. When the input of the work completion information is received by the completion information receiving unit 318, the control unit 314 provided in the terminal device 300 supplies the work completion information to the management device 400. The work completion information for each maintenance work may be stored in the maintenance history storage unit 434 etc. provided in the management device 400. The management device 400 may store the position of the lending port 22 where the mobile body 100 for which the maintenance work has been completed was located as the position of the maintenance member.

[0176] FIG. 16 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0177] In step S111, the completion information receiving unit 318 provided in the terminal device 300 can receive the input of the work completion information. After that, the process proceeds to step S112.

[0178] In step S112, the control unit 314 provided in the terminal device 300 supplies the work completion information to the management device 400. After that, the process proceeds to step S113.

[0179] In step S113, the control unit 408 provided in the management device 400 stores the work completion information in the maintenance history storage unit 434 or the like. After that, the process proceeds to step S114.

[0180] In step S114, the control unit 408 provided in the management device 400 stores the position of the lending port 22 where the moving body 100 that has completed the maintenance work was located as the position of the maintenance member. Thus, the process shown in FIG. 16 is completed.

[0181] As described above, the management device 400 may be provided with a selection unit 420. As described above, the selection unit 420 selects the distribution destination of the maintenance required information from among a plurality of the maintenance members registered in advance based on the position of the maintenance required moving body 100A and the position of the maintenance member. The selection unit 420 may select, for example, a maintenance member located within a predetermined distance less than a predetermined distance from the maintenance required moving body 100A as the distribution destination of the maintenance required information. The position of the maintenance member may be registered in advance in the maintenance member information storage unit 432, for example, but is not limited thereto. When information indicating the current position of the terminal device 300 possessed by the maintenance member is supplied from the terminal device 300 to the management device 400, the position of the maintenance member may be grasped based on such current position.

[0182] The selection unit 420 may further select the distribution destination of the maintenance required information based on the defect content information indicating the content of the defect occurring in the maintenance required moving body 100A and the corresponding work information indicating the maintenance work that the maintenance member can handle.

[0183] As described above, the management device 400 may be provided with a maintenance required information distribution unit 414. As described above, the maintenance required information distribution unit 414 can distribute the maintenance required information to the terminal device 300 possessed by the maintenance member selected by the selection unit 420.

[0184] As described above, the terminal device 300 may include a display control unit 330. The display control unit 330 may display information indicating a maintenance operation on the display unit 310 based on the maintenance required information distributed from the management device 400.

[0185] FIG. 17 is a diagram showing an example of a display screen.

[0186] The display control unit 330 may display a display screen 332 on the display unit 310. A map 334 may be displayed on the display screen 332. The display control unit 330 may display information 336 indicating a maintenance operation on the map 334. The information 336 indicating a maintenance operation may be displayed at a position corresponding to the position of the mobile body 100A requiring maintenance.

[0187] The display control unit 330 may display figures (symbols, marks) 338G, 338B, 338P, 338V, 338Y corresponding to maintenance operations on the display unit 310. The display control unit 330 may display figures 338G, 338B, 338P, 338V, 338Y in a manner corresponding to the type of maintenance operation on the display unit 310. When explaining without distinguishing the figures, the reference numeral 338 is used, and when explaining each figure separately, the reference numerals 338G, 338B, 338P, 338V, 338Y are used. The display control unit 330 may display figures 338 of a color corresponding to the type of maintenance operation on the display unit 310. For example, the figure 338 indicating the first type of maintenance operation among a plurality of maintenance operations may be assigned the first color. The figure 338 indicating the second type of maintenance operation among a plurality of maintenance operations may be assigned the second color. The figure 338 indicating the third type of maintenance operation among a plurality of maintenance operations may be assigned the third color. The figure 338 indicating the fourth type of maintenance operation among a plurality of maintenance operations may be assigned the fourth color. The figure 338 indicating the fifth type of maintenance operation among a plurality of maintenance operations may be assigned the fifth color.

[0188] The display control unit 330 may display character information 340 indicating the type of maintenance operation together with the figure 338.

[0189] When the type of maintenance work is, for example, "inspection", the maintenance work can be indicated by, for example, a green figure 338G. When the type of maintenance work is, for example, "charging", the maintenance work can be indicated by, for example, a blue figure 338B. When the type of maintenance work is, for example, "repair", the maintenance work can be indicated by, for example, a pink figure 338P. When the type of maintenance work is, for example, "movement", the maintenance work can be indicated by, for example, a purple figure 338V. When the type of maintenance work is, for example, "cleaning", the maintenance work can be indicated by, for example, a yellow figure 338Y.

[0190] Note that the mode according to the type of maintenance work is not limited to color. For example, the mode according to the type of maintenance work may be, for example, shape. That is, a figure 338 having a shape corresponding to the type of maintenance work may be displayed on the display unit 310.

[0191] The display control unit 330 can display the figure 338 on the display unit 310 in a mode according to the amount of work (man-hours) required for the maintenance work. For example, the figure 338 may be displayed on the display unit 310 in a size according to the amount of work required for the maintenance work. For example, when the amount of work required for the maintenance work is relatively small, the maintenance work can be indicated by a figure 338 of a relatively small size. For example, when the amount of work required for the maintenance work is medium, the maintenance work can be indicated by a figure 338 of a medium size. For example, when the amount of work required for the maintenance work is relatively large, the maintenance work can be indicated by a figure 338 of a relatively large size.

[0192] The display control unit 330 may display the graphic 338 on the display unit 310 in a manner corresponding to the distance between the maintenance-required moving body 100A and the maintenance member. A graphic 338 sized according to the distance between the maintenance-required moving body 100A and the maintenance member may be displayed on the display unit 310. For example, when the distance between the maintenance-required moving body 100A and the maintenance member is relatively small, the maintenance operation may be indicated by a relatively large-sized graphic 338. For example, when the distance between the maintenance-required moving body 100A and the maintenance member is medium, the maintenance operation may be indicated by a medium-sized graphic 338. For example, when the distance between the maintenance-required moving body 100A and the maintenance member is relatively large, the maintenance operation may be indicated by a relatively large-sized graphic 338.

[0193] As described above, the terminal device 300 may include a reception unit 315. The reception unit 315 receives a trust operation input, which is an input of an operation by a maintenance member for the maintenance operation displayed on the display unit 310. In other words, the reception unit 315 receives an approval operation input, which is an input of an operation by a maintenance member for the maintenance operation displayed on the display unit 310. The reception unit 315 may receive a trust operation input for the maintenance operation based on an operation by the maintenance member on the graphic 338 displayed on the display unit 310. When the graphic 338 displayed on the display unit 310 is tapped by the maintenance member, the maintenance operation indicated by the graphic 338 may be entrusted by the maintenance member.

[0194] There may be cases where a single maintenance mobile body 100A requires multiple maintenance operations. When a single maintenance mobile body 100A requires multiple maintenance operations, the display control unit 330 may display as follows. That is, in such a case, the display control unit 330 may display the completed maintenance operations and the uncompleted maintenance operations among these multiple maintenance operations on the display unit 310 in different manners. For example, the maintenance operation selected by the maintenance member may be highlighted, and the maintenance operation not selected by the maintenance member may be displayed in a blinking manner. The highlighting of the maintenance operation may be performed, for example, by increasing the color density of the graphic 338, but is not limited thereto.

[0195] For example, when the maintenance member is capable of handling "maintenance" but not "movement", "maintenance" can be entrusted, but "movement" cannot be entrusted. When a graphic 338P indicating, for example, "maintenance" is selected by the maintenance member, the graphic 338P may be highlighted, and the graphic 338V indicating "movement" may be displayed in a blinking manner. The highlighting may be performed, for example, by increasing the color density of the graphic 338P, but is not limited thereto.

[0196] FIG. 18 is a diagram showing an example of a display screen. In the example shown in FIG. 18, the graphic 338P indicating "maintenance" selected by the maintenance member is highlighted. The graphic 338V indicating "movement" not selected by the maintenance member is displayed in a blinking manner.

[0197] When the graphic 338P indicating the "maintenance" maintenance operation is selected by the maintenance member and the graphic 338V indicating the "movement" maintenance operation is selected by another maintenance member, the entrustment for these maintenance operations may be established. That is, multiple maintenance members may jointly accept multiple maintenance operations.

[0198] In addition, if the maintenance work of "maintenance" has elapsed a predetermined time since the timing selected by the maintenance member, and the maintenance work of "movement" is not selected by another maintenance member, the following will occur. That is, in such a case, the maintenance work of "maintenance" selected by the maintenance member can be canceled.

[0199] When the display control unit 330 displays the information 336 indicating the maintenance work on the display unit 310, the display control unit 330 can selectively display on the display unit 310 the information indicating the maintenance work that the maintenance member can handle. The workable operation information indicating the maintenance work that the maintenance member can handle can be stored in advance, for example, in the storage unit 304 provided in the terminal device 300. The maintenance work that the maintenance member can handle can be grasped based on the workable operation information regarding the maintenance member. Therefore, even if the maintenance work that the maintenance member can handle and the maintenance work that the maintenance member cannot handle are included in the maintenance required information supplied from the management device 400, the following will occur. That is, even in such a case, the display control unit 330 can display only the maintenance work that the maintenance member can handle on the display unit 310.

[0200] FIG. 19 is a diagram showing an example of a display screen. In the example shown in FIG. 19, only the maintenance work that the maintenance member can handle is displayed. For example, if the maintenance member can only perform the maintenance work of "cleaning", the maintenance work of "inspection", "charging", "maintenance", and "movement" is not displayed on the display screen 332.

[0201] When there are multiple maintenance operations required for one maintenance mobile unit 100A, the display control unit 330 may operate as follows. That is, in such a case, the display control unit 330 may display the maintenance operations required for one maintenance mobile unit 100A only when the maintenance member can handle all of the multiple maintenance operations required for the one maintenance mobile unit 100A. That is, when the maintenance member cannot handle any one of the multiple maintenance operations required for the one maintenance mobile unit 100A, the display control unit 330 does not display all of the multiple maintenance operations required for the one maintenance mobile unit 100A. As described above, the available operation information indicating the maintenance operations that the maintenance member can handle may be stored in advance, for example, in the storage unit 304 provided in the terminal device 300. Whether the maintenance member can handle all of the multiple maintenance operations required for the one maintenance mobile unit 100A can be determined based on the available operation information regarding the maintenance member. Therefore, when the maintenance member can handle all of the multiple maintenance operations required for the one maintenance mobile unit 100A, the display control unit 330 can display the maintenance operations required for the one maintenance mobile unit 100A on the display unit 310.

[0202] FIG. 20 is a diagram showing an example of a display screen. For example, a case where one maintenance mobile unit 100A requires a "maintenance" operation and a "movement" operation will be described as an example. When the maintenance member can perform the "maintenance" operation but cannot perform the "movement" operation, the following occurs. That is, neither the "maintenance" operation nor the "movement" operation occurring in the maintenance mobile unit 100A is displayed on the display unit 310.

[0203] The display control unit 330 may display, on the display unit 310 in different manners, maintenance work that the maintenance member can handle and maintenance work that the maintenance member cannot handle. As described above, the workable work information indicating maintenance work that the maintenance member can handle may be stored in advance, for example, in the storage unit 304 provided in the terminal device 300. The maintenance work that the maintenance member can handle can be grasped based on the workable work information regarding the maintenance member. Therefore, the display control unit 330 can display, on the display unit 310 in different manners, maintenance work that the maintenance member can handle and maintenance work that the maintenance member cannot handle. For example, maintenance work that the maintenance member cannot handle may be displayed in a grayed-out manner.

[0204] FIG. 21 is a diagram showing an example of a display screen. When the maintenance member cannot handle the maintenance work of "movement", as shown in FIG. 21, the maintenance work of "movement" may be displayed in a grayed-out manner, for example.

[0205] As described above, the terminal device 300 may be provided with a commission information supply unit 320. When a commission operation input is received by the reception unit 315, the commission information supply unit 320 supplies, to the management device 400, commission information indicating that the commission operation input for the maintenance work has been performed by the maintenance member.

[0206] As described above, the management device 400 may be provided with a processing unit 423. The processing unit 423 can establish a commission to the maintenance member based on the commission information. When there are a plurality of maintenance works required by one main maintenance moving body 100A, the processing unit 423 may perform the following processing. That is, when the commission for all of the plurality of maintenance works required by one main maintenance moving body 100A has been performed by one or two or more maintenance members, the processing unit 423 may establish a commission of these maintenance works to the maintenance member.

[0207] Figure 22 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0208] In step S121, the selection unit 420 provided in the management device 400 selects the distribution destination of the maintenance required information from among a plurality of maintenance members registered in advance. After that, the process proceeds to step S122.

[0209] In step S122, the maintenance required information distribution unit 414 provided in the management device 400 distributes the maintenance required information to the terminal device 300 possessed by the maintenance member selected by the selection unit 420. After that, the process proceeds to step S123.

[0210] In step S123, the display control unit 330 provided in the terminal device 300 displays information indicating the maintenance work on the display unit 310 based on the maintenance required information. After that, the process proceeds to step S124.

[0211] In step S124, the reception unit 315 provided in the terminal device 300 receives a reception operation input, which is an input of an operation of accepting by the maintenance member for the maintenance work displayed on the display unit 310. After that, the process proceeds to step S125.

[0212] In step S125, the entrusted information supply unit 320 provided in the terminal device 300 supplies the management device 400 with entrusted information indicating that the reception operation input for the maintenance work has been performed by the maintenance member. After that, the process proceeds to step S126.

[0213] In step S126, the processing unit 423 provided in the management device 400 establishes a commission to the maintenance member based on the entrusted information. Thus, the process shown in Figure 22 is completed.

[0214] FIG. 23 is a flowchart showing an example of the operation of the management system according to the present embodiment. An example in the case where one maintenance mobile body 100A requires a plurality of maintenance operations is shown in FIG. 23.

[0215] In step S131, the display control unit 330 provided in the terminal device 300 displays information indicating the maintenance work on the display unit 310. After that, the process proceeds to step S132.

[0216] In step S132, one of the plurality of maintenance operations required by one maintenance mobile body 100A is selected by the maintenance member. After that, the process proceeds to step S133.

[0217] In step S133, the display control unit 330 highlights the maintenance work selected by the maintenance member.

[0218] In step S134, the display control unit 330 blinks the maintenance work not selected by the maintenance member. Thus, the process shown in FIG. 23 is completed.

[0219] FIG. 24 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0220] In step S141, the control unit 314 provided in the terminal device 300 extracts the maintenance work that the maintenance member can handle from the maintenance required information distributed from the management device 400. After that, the process proceeds to step S142.

[0221] In step S142, the display control unit 330 displays information indicating the maintenance work that the maintenance member can handle on the display unit 310. Thus, the process shown in FIG. 24 is completed.

[0222] FIG. 25 is a flowchart showing an example of the operation of the management system according to the present embodiment. An example in the case where there are a plurality of maintenance operations required by one maintenance mobile body 100A is shown in FIG. 25.

[0223] In step S151, the control unit 314 provided in the terminal device 300 determines whether the maintenance member can handle all of the plurality of maintenance operations required by one maintenance mobile body 100A. If the maintenance member can handle all of the plurality of maintenance operations required by one maintenance mobile body 100A (YES in step S151), the process proceeds to step S152. If the maintenance member cannot handle all of the plurality of maintenance operations required by one maintenance mobile body 100A (NO in step S151), the process proceeds to step S153.

[0224] In step S152, the display control unit 330 provided in the terminal device 300 displays all of the plurality of maintenance operations required by the one maintenance mobile body 100A. Thus, the process shown in FIG. 25 is completed.

[0225] In step S153, the display control unit 330 provided in the terminal device 300 does not display all of the plurality of maintenance operations required by the one maintenance mobile body 100A. Thus, the process shown in FIG. 25 is completed.

[0226] As described above, the terminal device 300 may be provided with an image acquisition unit 322. The image acquisition unit 322 can acquire the image acquired by the imaging unit 306. The image acquired by the image acquisition unit 322 can be provided to the management device 400.

[0227] As described above, the management device 400 may be provided with a moving body determination unit 417. The moving body determination unit 417 can determine whether or not the maintenance-required moving body 100A is included in the image. For example, the moving body determination unit 417 can determine whether or not the maintenance-required moving body 100A is included in the image based on information regarding the current position of the terminal device 300, an image acquired by the image acquisition unit 322 provided in the terminal device 300, and information regarding the position of the maintenance-required moving body 100A.

[0228] The moving body determination unit 417 can determine whether or not the maintenance member is located in the vicinity of the maintenance-required moving body 100A based on information regarding the current position of the terminal device 300 and information regarding the position of the maintenance-required moving body 100A. The information regarding the position of the maintenance-required moving body 100A may include, for example, the management number of the port lock mechanism 38 that locks the maintenance-required moving body 100A.

[0229] The moving body determination unit 417 can determine whether or not the maintenance-required moving body 100A is included in the image based on the management number or the like shown in the image acquired by the image acquisition unit 322 provided in the terminal device 300. When the moving body determination unit 417 determines that the maintenance-required moving body 100A is included in the image, the control unit 408 provided in the management device 400 provides information regarding the maintenance-required moving body 100A to the terminal device 300. More specifically, the control unit 408 can supply information indicating the position of the maintenance-required moving body 100A in the image to the terminal device 300.

[0230] When a QR code (registered trademark) provided in the information presentation unit 110 provided in the moving body 100 is read by the terminal device 300, it may be determined which of the plurality of moving bodies 100 included in the image is the maintenance-required moving body 100A. That is, the QR code (registered trademark) provided in the moving body 100 is imaged by the imaging unit 306 provided in the terminal device 300. The control unit 314 provided in the terminal device 300 acquires information regarding the moving body 100 by analyzing the information presented by the QR code (registered trademark). The control unit 314 provides the information regarding the moving body 100 to the management device 400. The control unit 408 provided in the management device 400 can determine whether or not the moving body 100 is the maintenance-required moving body 100A based on the information supplied from the terminal device 300 and the information stored in the moving body information storage unit 428.

[0231] As described above, the terminal device 300 may be provided with a display control unit 330. The display control unit 330 can display the image acquired by the imaging unit 306 on the display unit 310. FIG. 26 is a diagram showing an example of a display screen. An example in the case where a plurality of moving bodies 100 are displayed on the display screen 344 is shown in FIG. 26. When the maintenance-required moving body 100A is included in the image, the display control unit 330 can superimpose and display a figure 342 corresponding to the maintenance-required moving body 100A on the maintenance-required moving body 100A. In other words, the display control unit 330 superimposes and displays a figure 342 indicating that the moving body 100 corresponds to the maintenance-required moving body 100A on the maintenance-required moving body 100A. As described above, the management device 400 can supply information indicating the position of the maintenance-required moving body 100A in the image to the terminal device 300. Therefore, the control unit 314 provided in the terminal device 300 can grasp the position of the maintenance-required moving body 100A in the image. The display control unit 330 can superimpose and display a figure 342 indicating that the moving body 100 corresponds to the maintenance-required moving body 100A on the maintenance-required moving body 100A. Examples of the figure 342 corresponding to the maintenance-required moving body 100A may include, but are not limited to, an arrow or the like. Such a figure 342 may be, for example, a circle, an ellipse, or the like surrounding the maintenance-required moving body 100A. Further, such a figure 342 may be a figure corresponding to the outer shape of the maintenance-required moving body 100A.

[0232] The management device 400 can provide, for example, information indicating a maintenance target part, which is a part to be maintained among the maintenance-required moving bodies 100A, to the terminal device 300. FIG. 27 is a diagram showing an example of a display screen. An example where the information indicating the maintenance target part is displayed on the display screen 344 is shown in FIG. 27. The display control unit 330 provided in the terminal device 300 can superimpose and display a graphic 346 indicating the maintenance target part on the maintenance target part. When the maintenance target part is, for example, the battery 108, the graphic 346 can be superimposed and displayed on the battery 108, but it is not limited thereto. The graphic 346 may be superimposed and displayed on a battery holder (not shown) on which the battery 108 is mounted. Further, when the maintenance target part is, for example, a light provided in the moving body 100, the graphic 346 can be superimposed and displayed on the light, but it is not limited thereto. The graphic 346 may be superimposed and displayed on a lighting switch, which is a switch for lighting the light.

[0233] The management device 400 can supply, for example, information indicating the content of maintenance work for the maintenance-required moving body 100A to the terminal device 300. The display control unit 330 provided in the terminal device 300 can display the information indicating the content of maintenance work for the maintenance-required moving body 100A on the display unit 310. For example, when the content of maintenance work for the maintenance-required moving body 100A is charging of the battery 108, the display control unit 330 can display information to the effect that the content of the maintenance work is charging of the battery 108 on the display unit 310. As shown in FIG. 27, the display control unit 330 can superimpose and display character information 348 indicating the content of the maintenance work on the maintenance target part.

[0234] As described above, the terminal device 300 may be provided with the voice information providing unit 324. The voice information providing unit 324 may provide voice information indicating the content of the maintenance work required to be provided by the maintenance member. The voice information providing unit 324 may provide voice information indicating the content of the maintenance work required to be provided by the maintenance member via a speaker (not shown) or the like provided in the terminal device 300.

[0235] As described above, the management device 400 may be provided with the working state suitability determination unit 424. The working state suitability determination unit 424 may determine the suitability of the working state during the maintenance work based on the image supplied from the terminal device 300. For example, when the image supplied from the terminal device 300 is a backlit image, the maintenance member performs the maintenance work in a dazzling state. The maintenance work in a dazzling state is inappropriate. The control unit 408 provided in the management device 400 may supply information indicating the result of the determination by the working state suitability determination unit 424 to the terminal device 300.

[0236] When it is determined by the working state suitability determination unit 424 that the working state is inappropriate, the control unit 408 provided in the management device 400 may supply information for prompting a change in the working state to the terminal device 300. The display control unit 330 provided in the terminal device 300 may display information for prompting a change in the working state on the display unit 310 based on the information supplied from the management device 400. The display control unit 330 may display a figure, character information, or the like for prompting a change in the working state on the display unit 310. For example, when an appropriate working state can be realized by changing the position and posture of the maintenance member, the display control unit 330 may display a figure, character information, or the like for prompting a change in the position and posture of the maintenance member on the display unit 310. When an appropriate working state can be realized by changing the position and posture of the maintenance-required moving body 100A, the display control unit 330 may display a figure, character information, or the like for prompting a change in the position and posture of the maintenance-required moving body 100A on the display unit 310.

[0237] As described above, the terminal device 300 may be provided with the voice information providing unit 324. The voice information providing unit 324 can provide voice information for prompting a change in the working state. For example, when an appropriate working state can be realized by changing the position and posture of the maintenance member, the voice information providing unit 324 can provide voice information for prompting the change in the position and posture of the maintenance member. When an appropriate working state can be realized by changing the position and posture of the maintenance-required moving body 100A, the voice information providing unit 324 can provide voice information for prompting the change in the position and posture of the maintenance-required moving body 100A.

[0238] The display control unit 330 can display, on the display unit 310, information indicating the storage location of the tools used during the maintenance work on the maintenance-required moving body 100A. The display control unit 330 can superimpose and display a graphic, character information, etc. indicating the storage location of the tools used during the maintenance work on the storage location. The voice information providing unit 324 can provide voice information indicating the storage location of the tools used during the maintenance work. As described above, the work information storage unit 433 stores information indicating the storage location of the tools used during the maintenance work. The control unit 408 provided in the management device 400 can determine, for example, whether the storage location is included in the image based on the information regarding the current position of the terminal device 300, the image acquired by the image acquisition unit 322 provided in the terminal device 300, and the information indicating the storage location of the tools used during the maintenance work. When it is determined that the storage location is included in the image, the control unit 408 provides the information indicating the storage location to the terminal device 300. The display control unit 330 provided in the terminal device 300 can display, on the display unit 310, the information indicating the storage location of the tools used during the maintenance work based on the information supplied from the management device 400.

[0239] As described above, the management device 400 may be provided with a position and posture suitability determination unit 425. The position and posture suitability determination unit 425 can determine the suitability of the position and posture during maintenance work. The position and posture suitability determination unit 425 can determine the suitability of the position and posture during maintenance work based on the appropriate position and posture information, which is information indicating an appropriate position and posture according to the maintenance work, and the image acquired by the imaging unit 306. Note that the appropriate position and posture information is stored in the work information storage unit 433 as described above.

[0240] When the position and posture suitability determination unit 425 determines that the position and posture are inappropriate, the control unit 408 provided in the management device 400 can supply information for prompting a change in the position and posture to the terminal device 300. The display control unit 330 provided in the terminal device 300 can display information for prompting a change in the position and posture on the display unit 310 based on the information supplied from the management device 400. The display control unit 330 can display a figure, character information, etc. for prompting a change in the position and posture on the display unit 310. For example, when the position and posture of the maintenance member are inappropriate, the display control unit 330 can display a figure, character information, etc. for prompting a change in the position and posture of the maintenance member on the display unit 310. When the position and posture of the maintenance-required moving body 100A are inappropriate, the display control unit 330 can display a figure, character information, etc. for prompting a change in the position and posture of the maintenance-required moving body 100A on the display unit 310. When the position and posture of the part are inappropriate, the display control unit 330 can display a figure, character information, etc. for prompting a change in the position and posture of the part on the display unit 310. The voice information providing unit 324 can provide voice information for prompting these changes in the position and posture.

[0241] FIG. 28 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0242] In step S161, the image acquisition unit 322 provided in the terminal device 300 acquires the image acquired by the imaging unit 306 provided in the terminal device 300. After that, the process proceeds to step S162.

[0243] In step S162, the control unit 314 provided in the terminal device 300 provides the image acquired by the image acquisition unit 322 to the management device 400. After this, the process proceeds to step S163.

[0244] In step S163, the moving body determination unit 417 provided in the management device 400 determines whether or not the maintenance-required moving body 100A is included in the image. If the maintenance-required moving body 100A is included in the image (YES in step S163), the process proceeds to step S164. If the maintenance-required moving body 100A is not included in the image (NO in step S163), the process shown in FIG. 28 is completed.

[0245] In step S164, the control unit 408 provided in the management device 400 supplies information indicating the position of the maintenance-required moving body 100A in the image to the terminal device 300. After this, the process proceeds to step S165.

[0246] In step S165, the display control unit 330 provided in the terminal device 300 displays the image on the display unit 310 and superimposes a figure corresponding to the maintenance-required moving body 100A on the maintenance-required moving body 100A. Thus, the process shown in FIG. 28 is completed.

[0247] FIG. 29 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0248] In step S171, the control unit 408 provided in the management device 400 provides information indicating the maintenance target part of the maintenance-required moving body 100A to the terminal device 300. After this, the process proceeds to step S172.

[0249] In step S172, the display control unit 330 provided in the terminal device 300 displays the maintenance-required moving body 100A including the maintenance target part on the display unit 310, and superimposes a graphic indicating that it is the maintenance target part on the maintenance target part. Thus, the process shown in FIG. 29 is completed.

[0250] FIG. 30 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0251] In step S181, the control unit 408 provided in the management device 400 supplies information indicating the content of the maintenance work for the maintenance-required moving body 100A to the terminal device 300. Thereafter, the process proceeds to step S182.

[0252] In step S182, the display control unit 330 provided in the terminal device 300 displays the maintenance-required moving body 100A including the maintenance target part on the display unit 310, and superimposes information indicating the content of the maintenance work for the maintenance-required moving body 100A on the maintenance target part. Thus, the process shown in FIG. 30 is completed.

[0253] FIG. 31 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0254] In step S191, the work state appropriateness determination unit 424 provided in the management device 400 determines the appropriateness of the work state during the maintenance work. If the work state appropriateness determination unit 424 determines that the work state is inappropriate (YES in step S191), the process proceeds to step S192. If the work state appropriateness determination unit 424 determines that the work state is appropriate (NO in step S191), the process shown in FIG. 31 is completed.

[0255] In step S192, the control unit 408 provided in the management device 400 supplies information for prompting a change in the work state to the terminal device 300. Thereafter, the process proceeds to step S193.

[0256] In step S193, the display control unit 330 provided in the terminal device 300 displays information for prompting a change in the working state on the display unit 310. Thus, the process shown in FIG. 31 is completed.

[0257] FIG. 32 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0258] In step S201, the control unit 408 provided in the management device 400 provides the terminal device 300 with information indicating the storage location of tools used during maintenance work on the maintenance-required moving body 100A. Thereafter, the process proceeds to step S202.

[0259] In step S202, the display control unit 330 provided in the terminal device 300 superimposes and displays on the display unit 310 the information indicating the storage location of tools used during maintenance work on the maintenance-required moving body 100A. Thus, the process shown in FIG. 32 is completed.

[0260] FIG. 33 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0261] In step S211, the position and posture suitability determination unit 425 provided in the management device 400 determines the suitability of the position and posture during maintenance work. If the position and posture suitability determination unit 425 determines that the position and posture are inappropriate (YES in step S211), the process proceeds to step S212. If the position and posture suitability determination unit 425 determines that the position and posture are appropriate (NO in step S211), the process shown in FIG. 33 is completed.

[0262] In step S212, the control unit 408 provided in the management device 400 supplies the terminal device 300 with information for prompting a change in the position and posture. Thereafter, the process proceeds to step S213.

[0263] In step S213, the display control unit 330 provided in the terminal device 300 displays information for prompting a change in the position and orientation on the display unit 310. Thus, the process shown in FIG. 33 is completed.

[0264] FIG. 34 is a diagram showing an example of the arrangement of service bases.

[0265] As described above, the management device 400 may be provided with a setting unit 440. The setting unit 440 can set a management area 350. The management area 350 is an area where management for providing maintenance to the moving body 100 is performed. The setting unit 440 can set a plurality of management areas 350. Here, however, one management area 350 out of the plurality of management areas 350 will be described as an example. The setting unit 440 can set the management area 350 based on map information. The map information may be stored in advance in the map information storage unit 438. A part of an area (not shown) indicated by the map information can be set as the management area 350.

[0266] As described above, the management device 400 may be provided with a determination unit 442. The determination unit 442 can determine the position of the service base 352. The service base 352 is a base that provides maintenance work for the moving body 100. The determination unit 442 can determine the position of the service base 352 so that the service bases 352 are arranged substantially evenly within the management area 350. That is, the determination unit 442 can determine the position of the service base 352 so that the distances between the service bases 352 are substantially equal to each other. In other words, the determination unit 442 can determine the position of the service base 352 so that the maximum value of the access time to the nearest service base 352 is equal to or less than a predetermined maximum access time. For example, when the predetermined maximum access time is, for example, 10 minutes, the position of the service base 352 is determined so that the access time of the user to the nearest service base 352 is 10 minutes or less regardless of the position of the user within the management area 350. The access time can be calculated based on the map information, but is not limited thereto. Information regarding the access time may be associated with the map information.

[0267] The determination unit 442 can determine the number of service bases 352 within the management area 350 based on the maintenance demand in the management area 350. Information regarding the maintenance demand may be stored in the storage unit 404 in advance. The information regarding the maintenance demand may be pre-associated with the map information. When the maintenance demand in the management area 350 is relatively large, the determination unit 442 can set the number of service bases 352 within the management area 350 to be relatively small. When the maintenance demand in the management area 350 is medium, the determination unit 442 can set the number of service bases 352 within the management area 350 to be medium. When the maintenance demand in the management area 350 is relatively small, the determination unit 442 can set the number of service bases 352 within the management area 350 to be relatively small.

[0268] FIG. 35 is a diagram showing an example of the arrangement of service bases.

[0269] The determination unit 442 can determine the location of each service base 352 based on the services that the service base 352 can handle. For example, the determination unit 442 can appropriately arrange the high-level service base 352A and the non-high-level service base 352B. The high-level service base 352A is a service base that can handle various services. The non-high-level service base 352B is a service base that can handle only some services. As described above, maintenance member information is stored in the maintenance member information storage unit 432 provided in the management device 400. The maintenance member information may include corresponding work information, which is information regarding the maintenance work that the maintenance member can handle. Based on the maintenance member information regarding the maintenance members belonging to the service base 352, the services that the service base 352 can handle can be grasped.

[0270] The determination unit 442 can determine the positions of the service bases 352 so that the non-high-level service bases 352B do not adjacent to each other. That is, the determination unit 442 can arrange the high-level service base 352A between one non-high-level service base 352B and another non-high-level service base 352B. To prevent the non-high-level service bases 352B from adjacent to each other, it can contribute to shortening the access time to the high-level service base 352A.

[0271] FIG. 36 is a diagram showing an example of the arrangement of service bases.

[0272] The determination unit 442 can determine the positions of the respective service bases based on the operating hours of the service bases. For example, the determination unit 442 can appropriately arrange the long-time service base 352C and the short-time service base 352D. The long-time service base 352C is a service base with a relatively long operating time. The short-time service base 352D is a service base with a relatively short operating time. As described above, the maintenance member information storage unit 432 provided in the management device 400 stores maintenance member information. The maintenance member information may include information regarding the operating hours of the maintenance members. Based on the maintenance member information regarding the maintenance members belonging to the service base 352, the operating hours of the service base 352 can be grasped.

[0273] The determination unit 442 can determine the positions of the service bases 352 so that the short-time service bases 352D do not adjacent to each other. That is, the determination unit 442 can arrange the long-time service base 352C between one short-time service base 352D and another short-time service base 352D. To prevent the short-time service bases 352D from adjacent to each other, it can contribute to improving convenience.

[0274] FIG. 37 is a diagram showing an example of the arrangement of service bases.

[0275] The determination unit 442 can determine the position of the service base 352 such that at least the service base 352 is arranged at a low elevation location 350L which is a location with a relatively low elevation in the management area 350. The map information may include information regarding the elevation of each location. The determination unit 442 can identify the low elevation location 350L in the management area 350 based on the map information. The determination unit 442 arranges the service base 352 at least at the low elevation location 350L. People tend to gather at locations with a relatively low elevation. For this reason, at locations with a relatively low elevation, the maintenance demand is relatively high. Also, it is not easy for the user to move the moving body 100 with a malfunction from a location with a relatively low elevation to a location with a relatively high elevation on foot. On the other hand, it is relatively easy to move the moving body 100 with a malfunction from a location with a relatively high elevation to a location with a relatively low elevation. For such reasons, at least the service base 352 can be arranged at the low elevation location 350L in the management area 350.

[0276] As described above, the management device 400 may be provided with a correction unit 444. There may be a bias in the operation of the service base 352. That is, there may be a bias in the number of visitors at each service base 352. At the service base 352 with a relatively large number of visitors, the time until maintenance is completed tends to be relatively long. On the other hand, at the service base 352 with a relatively small number of visitors, the time until maintenance is completed tends to be relatively short. By correcting the bias in operation, that is, the bias in the number of visitors, the time until maintenance is completed can be leveled as a whole. Therefore, in the present embodiment, when there is a bias in the operation of the service base 352, the correction unit 444 distributes information for seeing off guests to the mobile terminal 200. The display control unit 226 provided in the mobile terminal 200 can display the information for seeing off guests on the display unit 210 provided in the mobile terminal 200.

[0277] Examples of information for seeing off guests may include information for prompting the user to use the service base 352 with relatively few visitors. The correction unit 444 can extract a service base 352 with relatively few visitors from among a plurality of service bases 352 located within a predetermined distance from the position of the mobile terminal 200 held by the user. The correction unit 444 can distribute information indicating the service base 352 thus extracted to the mobile terminal 200.

[0278] The information for seeing off guests may be information indicating the number of visitors at each service base 352. The correction unit 444 may distribute information indicating the number of visitors at each service base 352 to the mobile terminal 200. The display control unit 226 provided in the mobile terminal 200 can display information indicating the number of visitors at each service base 352 on the display unit 210 provided in the mobile terminal 200. A service base 352 with relatively few visitors can be grasped by the user based on the information. The use of a service base 352 with relatively few visitors can be prompted by the information.

[0279] FIG. 38 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0280] In step S221, the setting unit 440 provided in the management device 400 sets the management area 350. Thereafter, the process proceeds to step S222.

[0281] In step S222, the determination unit 442 provided in the management device 400 determines the position of the service base 352 so that the service bases 352, which are bases for providing maintenance work for the mobile body 100, are arranged substantially evenly within the management area 350. Thus, the process shown in FIG. 38 is completed.

[0282] FIG. 39 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0283] In step S231, the setting unit 440 provided in the management device 400 sets the management area 350. After that, the process proceeds to step S232.

[0284] In step S232, the determination unit 442 provided in the management device 400 determines the number of service bases 352 based on the maintenance demand. After that, the process proceeds to step S233.

[0285] In step S233, the determination unit 442 provided in the management device 400 determines the positions of the service bases 352 so that the service bases 352, which are the bases for providing maintenance work for the moving body 100, are arranged substantially evenly within the management area 350. Thus, the process shown in FIG. 39 is completed.

[0286] FIG. 40 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0287] In step S241, the setting unit 440 provided in the management device 400 sets the management area 350. After that, the process proceeds to step S242.

[0288] In step S242, the determination unit 442 provided in the management device 400 grasps the low altitude locations 350L in the management area 350 based on the map information. After that, the process proceeds to step S243.

[0289] In step S243, the determination unit 442 determines the positions of the service bases 352 so that at least the service bases 352 are located at the low altitude locations 350L. Thus, the process shown in FIG. 40 is completed.

[0290] FIG. 41 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0291] In step S251, the correction unit 444 provided in the management device 400 determines whether a deviation equal to or greater than a predetermined uneven distribution threshold value has occurred among the service bases 352. If a deviation equal to or greater than the predetermined uneven distribution threshold value has occurred among the service bases 352 (YES in step S251), the process proceeds to step S252. If a deviation equal to or greater than the predetermined uneven distribution threshold value has not occurred among the service bases 352 (NO in step S251), the process shown in FIG. 41 is completed.

[0292] In step S252, the correction unit 444 distributes information for passenger drop-off to the mobile terminal 200. Thus, the process shown in FIG. 41 is completed.

[0293] The mobile terminal 200 and the terminal device 300 can perform non-base-station-intervened wireless communication, which is wireless communication without the intervention of the base station 23 (see FIG. 1).

[0294] As described above, the mobile terminal 200 may be provided with a reception unit 216. The reception unit 216 can receive an input of maintenance-required mobile body information, which is information regarding the maintenance-required mobile body 100A. The input of the maintenance-required mobile body information can be performed by the owner of the mobile terminal 200.

[0295] As described above, the mobile terminal 200 may be provided with a maintenance-required information providing unit 222. The maintenance-required information providing unit 222 can perform the following processing based on the maintenance-required mobile body information received by the reception unit 216. That is, the maintenance-required information providing unit 222 can provide maintenance-required information for commissioning maintenance work on the maintenance-required mobile body 100A to the terminal device 300 by non-base-station-intervened wireless communication.

[0296] As described above, the terminal device 300 may be provided with a display control unit 330. The display control unit 330 can display display information corresponding to the maintenance-required information on the display unit 310 provided in the terminal device 300.

[0297] The reception unit 216 provided in the mobile terminal 200 can further receive the input of defect content information indicating the content of the defect occurring in the maintenance-required moving body 100A. The maintenance-required information providing unit 222 provided in the mobile terminal 200 can provide the defect content information to the terminal device 300 by non-base-station-intervened wireless communication.

[0298] The display control unit 330 provided in the terminal device 300 can display, on the display unit 310 provided in the terminal device 300, display information corresponding to the maintenance-required information, further based on the defect content information and the corresponding work information indicating the maintenance work that the maintenance member can handle.

[0299] As described above, the mobile terminal 200 may be provided with a determination unit 227. The determination unit 227 can determine whether the holder of the mobile terminal 200 can perform the maintenance work on the maintenance-required moving body 100A, based on the information indicating the maintenance work that the holder can handle and the defect content information.

[0300] When the determination unit 227 determines that the holder can perform the maintenance work on the maintenance-required moving body 100A, the display control unit 226 provided in the mobile terminal 200 can perform the following processing. In such a case, the display control unit 226 can display, on the display unit 210 provided in the mobile terminal 200, the maintenance-required information for entrusting the maintenance work to the holder of the mobile terminal 200.

[0301] When the holder of the mobile terminal 200 refuses to accept the maintenance work, the maintenance-required information providing unit 222 provided in the mobile terminal 200 can provide the maintenance-required information to the terminal device 300.

[0302] As described above, the management device 400 may be provided with an incentive granting unit 445. When maintenance of the maintenance-required moving body 100A is performed by the owner of the mobile terminal 200, the incentive granting unit 445 may grant an incentive to the owner who has performed the maintenance work. Examples of the incentive may include points, but are not limited thereto. Such points may be applied to the cost when the owner borrows the moving body 100, but are not limited thereto.

[0303] As described above, the terminal device 300 may be provided with an input reception unit 317. The input reception unit 317 may receive an input of maintenance-required moving body information, which is information about the maintenance-required moving body 100A.

[0304] As described above, the terminal device 300 may be provided with a providing unit 326. Based on the maintenance-required moving body information received by the input reception unit 317, the providing unit 326 may provide maintenance-required information to other terminal devices (not shown) by non-base-station-mediated wireless communication.

[0305] The input reception unit 317 provided in the terminal device 300 may receive an input of defect content information indicating the content of the defect occurring in the maintenance-required moving body 100A.

[0306] As described above, the terminal device 300 may be provided with an approval determination unit 331. Based on information indicating the maintenance work that the owner can perform and the defect content information, the approval determination unit 331 may determine whether the owner of the terminal device 300 can perform the maintenance work on the maintenance-required moving body 100A.

[0307] When the display control unit 330 provided in the terminal device 300 can perform the following processing when the approval determination unit 331 determines that the maintenance work on the maintenance-required moving body 100A can be performed by the owner of the terminal device 300. That is, when this is the case, the display control unit 330 provided in the terminal device 300 can display maintenance request information for requesting the maintenance work to the owner of the terminal device 300 on the display unit 310 provided in the terminal device 300.

[0308] The incentive granting unit 445 provided in the management device 400 can grant an incentive for providing information regarding the maintenance-required moving body 100A. When the information regarding the maintenance-required moving body 100A is provided using the mobile terminal 200, an incentive can be granted to the owner of the mobile terminal 200. When the information regarding the maintenance-required moving body 100A is provided using the terminal device 300, an incentive can be granted to the owner of the terminal device 300. Examples of the incentive include, but are not limited to, points.

[0309] As described above, the management device 400 may be provided with an information provider evaluation unit 456. The information provider evaluation unit 456 can perform information provider evaluation information, which is information indicating an evaluation of an information provider who is a person who provided information regarding the maintenance-required moving body 100A. For example, when the accuracy of the information provided by the information provider is relatively low, the information provider evaluation unit 456 can set the evaluation of the information provider relatively low. When the accuracy of the information provided by the information provider is relatively high, the information provider evaluation unit 456 can set the evaluation of the information provider relatively high. The incentive granting unit 445 may set the size of the incentive according to the height of the evaluation of the information provider in the information provider evaluation information.

[0310] FIG. 42 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0311] In step S261, the reception unit 216 provided in the mobile terminal 200 can receive an input of maintenance-required moving body information, which is information regarding the maintenance-required moving body 100A. As described above, the input of the maintenance-required moving body information can be performed by the owner of the mobile terminal 200. After that, the process proceeds to step S262.

[0312] In step S262, the maintenance-required information providing unit 222 provided in the mobile terminal 200 provides the terminal device 300 with maintenance-required information for commissioning maintenance work on the maintenance-required moving body 100A by non-base-station-intervened wireless communication. After that, the process proceeds to step S263.

[0313] In step S263, the display control unit 330 provided in the terminal device 300 displays display information corresponding to the maintenance-required information on the display unit 310 provided in the terminal device 300. Thus, the process shown in FIG. 42 is completed.

[0314] FIG. 43 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0315] In step S271, the reception unit 216 provided in the mobile terminal 200 receives an input of maintenance-required moving body information, which is information regarding the maintenance-required moving body 100A. After that, the process proceeds to step S272.

[0316] In step S272, the reception unit 216 further receives an input of defect content information indicating the content of the defect occurring in the maintenance-required moving body 100A. After that, the process proceeds to step S273.

[0317] In step S273, the maintenance-required information providing unit 222 provided in the mobile terminal 200 provides the terminal device 300 with the maintenance-required information for commissioning maintenance work on the maintenance-required moving body 100A and the defect content information by non-base-station-intervened wireless communication. After that, the process proceeds to step S274.

[0318] In step S274, the display control unit 330 provided in the terminal device 300 further displays, on the display unit 310 provided in the terminal device 300, display information corresponding to the maintenance required information, based on the defect content information and the corresponding work information indicating the maintenance work that the maintenance member can handle.

[0319] FIG. 44 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0320] In step S281, the reception unit 216 provided in the mobile terminal 200 receives an input of maintenance required mobile body information, which is information regarding the maintenance required mobile body 100A. Thereafter, the process proceeds to step S282.

[0321] In step S282, the reception unit 216 further receives an input of defect content information indicating the content of the defect occurring in the maintenance required mobile body 100A. Thereafter, the process proceeds to step S283.

[0322] In step S283, the determination unit 227 provided in the mobile terminal 200 determines whether the maintenance work for the maintenance required mobile body 100A can be performed by the owner of the mobile terminal 200. The determination unit 227 can determine whether the maintenance work can be performed by the owner of the mobile terminal 200, based on the information indicating the maintenance work that the owner can handle and the defect content information. If the maintenance work for the maintenance required mobile body 100A can be performed by the owner of the mobile terminal 200 (YES in step S283), the process proceeds to step S284. If the maintenance work for the maintenance required mobile body 100A cannot be performed by the owner of the mobile terminal 200 (NO in step S283), the process proceeds to step S285.

[0323] In step S284, the display control unit 226 provided in the mobile terminal 200 displays maintenance required information for commissioning the maintenance work for the maintenance required mobile body 100A to the owner of the mobile terminal 200 on the display unit 210 provided in the mobile terminal 200.

[0324] In step S285, the control unit 214 provided in the mobile terminal 200 determines whether or not the acceptance of the maintenance work has been rejected by the owner of the mobile terminal 200. The rejection of the acceptance of the maintenance work can be performed by the operation screen displayed on the display unit 210 being operated by the owner of the mobile terminal 200. If the acceptance of the maintenance work has not been rejected by the owner of the mobile terminal 200 (NO in step S285), the process shown in FIG. 44 is completed. If the acceptance of the maintenance work has been rejected by the owner of the mobile terminal 200 (YES in step S285), the process proceeds to step S286.

[0325] In step S286, the maintenance required information providing unit 222 provided in the mobile terminal 200 provides the terminal device 300 with the maintenance required information for commissioning the maintenance work for the maintenance required mobile body 100A and the defect content information by non-base station intervening wireless communication. Thereafter, the process proceeds to step S287.

[0326] In step S287, the display control unit 330 provided in the terminal device 300 displays display information corresponding to the maintenance required information on the display unit 310 provided in the terminal device 300, further based on the defect content information and the corresponding work information indicating the maintenance work that the maintenance member can handle. Thus, the process shown in FIG. 44 is completed.

[0327] FIG. 45 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0328] In step S291, the input reception unit 317 provided in the terminal device 300 receives an input of maintenance required mobile body information, which is information regarding the maintenance required mobile body 100A. After this, the process proceeds to step S292.

[0329] In step S292, the input reception unit 317 further receives an input of defect content information indicating the content of the defect occurring in the maintenance required mobile body 100A. After this, the process proceeds to step S293.

[0330] In step S293, the approval determination unit 331 provided in the terminal device 300 determines whether the maintenance work on the maintenance required mobile body 100A can be performed by the owner of the terminal device 300. The approval determination unit 331 can determine whether the maintenance work can be performed by the owner of the terminal device 300 based on information indicating the maintenance work that the owner can handle and the defect content information. If the maintenance work on the maintenance required mobile body 100A can be performed by the owner of the terminal device 300 (YES in step S293), the process proceeds to step S294. If the maintenance work on the maintenance required mobile body 100A cannot be performed by the owner of the terminal device 300 (NO in step S293), the process proceeds to step S295.

[0331] In step S294, the display control unit 330 provided in the terminal device 300 displays maintenance request information for requesting the owner of the terminal device 300 to perform maintenance work on the maintenance required mobile body 100A on the display unit 310 provided in the terminal device 300.

[0332] In step S295, the control unit 314 provided in the terminal device 300 determines whether a request for maintenance work has been rejected by the owner of the terminal device 300. The rejection of the request for maintenance work can be performed by operating the operation screen displayed on the display unit 310 by the owner of the terminal device 300. If the request for maintenance work has not been rejected by the owner of the terminal device 300 (NO in step S295), the process shown in FIG. 45 is completed. If the request for maintenance work has been rejected by the owner of the terminal device 300 (YES in step S295), the process proceeds to step S296.

[0333] In step S296, the providing unit 326 provided in the terminal device 300 provides other terminal devices 300 with maintenance-required information for commissioning maintenance work on the maintenance-required moving body 100A and malfunction content information by non-base-station-intervened wireless communication. After that, the process proceeds to step S297.

[0334] In step S297, the display control unit 330 provided in the other terminal device 300 further displays, on the other display unit 310 provided in the other terminal device 300, display information corresponding to the maintenance-required information based on the malfunction content information and the corresponding work information indicating the maintenance work that the maintenance members can handle. Thus, the process shown in FIG. 45 is completed.

[0335] As described above, the terminal device 300 may be provided with a reception unit 315. The reception unit 315 can receive an input of a maintenance record (work record), which is a record of maintenance work performed by a maintenance member who possesses the terminal device 300. The maintenance record may include information about the person who performed the maintenance work on the maintenance-required moving body 100A. The maintenance record may include information indicating the date and time of the maintenance work performed on the maintenance-required moving body 100A. Further, the maintenance record may include information indicating the content of the maintenance work performed on the maintenance-required moving body 100A. Also, the maintenance record may include information about the parts (used parts) attached to the maintenance-required moving body 100A in the maintenance work on the maintenance-required moving body 100A. Additionally, the maintenance record may include information about the time required for the maintenance work on the maintenance-required moving body 100A. Moreover, the maintenance record may also include matters such as deferral items regarding the maintenance. Note that the maintenance record is not limited to these.

[0336] As described above, the terminal device 300 may be provided with a maintenance record providing unit 328. The maintenance record providing unit 328 can provide the maintenance record received by the reception unit 315 to the management device 400.

[0337] As described above, the management device 400 may be provided with an acquisition unit 446. The acquisition unit 446 can acquire the maintenance record provided from the terminal device 300. The acquisition unit 446 can store the acquired maintenance record in the maintenance history storage unit 434.

[0338] As described above, the management device 400 may be provided with a work evaluation unit 448. The work evaluation unit 448 can generate work evaluation information, which is information indicating an evaluation of the maintenance work, based on the maintenance record, which is a record of the maintenance work, and the result of the maintenance work.

[0339] The result of the maintenance work can be grasped based on, for example, the period until the same maintenance work as the maintenance work performed on a certain moving body 100 is required again by the certain moving body 100. The period until the same maintenance work as a certain maintenance work performed on a certain moving body 100 is required again by the certain moving body 100 can be grasped based on, for example, the maintenance history of the certain moving body 100.

[0340] In addition, the result of the maintenance work can be grasped based on, for example, the travel distance of a certain moving body 100 until the same maintenance work as the maintenance work performed on the certain moving body 100 is required again by the certain moving body 100. The travel distance of a certain moving body 100 until the same maintenance work as a certain maintenance work performed on the certain moving body 100 is required again by the certain moving body 100 can be grasped based on, for example, the usage history of the certain moving body 100.

[0341] As described above, the work evaluation unit 448 can generate work evaluation information indicating an evaluation of the maintenance work based on the maintenance record and the result of the maintenance work. As described above, the maintenance record may include information regarding parts (used parts) attached to the maintenance-required moving body 100A in the maintenance work for the maintenance-required moving body 100A. Further, the maintenance record may include information regarding the time required for the maintenance work for the maintenance-required moving body 100A. That is, the maintenance record may include information indicating the cost in the maintenance work. Therefore, the work evaluation unit 448 can generate work evaluation information for the maintenance work based on the information indicating the cost in the maintenance work and the result of the maintenance work.

[0342] The work evaluation unit 448 can store the work evaluation information generated by the work evaluation unit 448 in the maintenance member information storage unit 432 or the like.

[0343] As described above, the management device 400 may be provided with a work standard generation unit 450. The work standard generation unit 450 may adopt, as work standards, maintenance operations for which the evaluation indicated by the work evaluation information is equal to or higher than the evaluation criteria. For example, maintenance operations that can obtain relatively high durability despite relatively low costs have relatively high work evaluations. On the other hand, maintenance operations with relatively low durability despite relatively high costs have relatively low work evaluations. Maintenance operations that can obtain relatively high durability despite relatively low costs may be adopted as work standards. Maintenance operations with relatively low durability despite relatively high costs are not adopted as work standards.

[0344] The work standard generation unit 450 may generate work standards according to the region. For example, for the moving body 100 used in an area where salt damage is likely to occur, selecting parts that have been sufficiently rust-proofed may be set as the work standard. Whether the moving body 100 has been used in an area where salt damage is likely to occur can be grasped, for example, based on the usage history of the moving body 100. For example, for the moving body 100 used in an area with many slopes, selecting brake pads with sufficiently high durability may be set as the work standard. Whether the moving body 100 has been used in an area with many slopes can be grasped, for example, based on the usage history of the moving body 100.

[0345] As described above, the management device 400 may be provided with a member evaluation unit 422. The member evaluation unit 422 may generate member evaluation information indicating the evaluation of the maintenance members based on the above-described work evaluation information. The work evaluation information is information indicating the evaluation of the maintenance work, as described above. The member evaluation unit 422 may determine the height of the member evaluation according to, for example, the height of the evaluation in the work evaluation information, but is not limited thereto.

[0346] As described above, the management device 400 may include a reward determination unit 451. The reward determination unit 451 may determine a reward for a maintenance member based on the member evaluation information generated by the member evaluation unit 422. The reward determination unit 451 may determine the level of reward according to, for example, the level of evaluation in the member evaluation information, but is not limited to this.

[0347] As described above, the management device 400 may be provided with a work standard information providing unit 452. The work standard information providing unit 452 may provide information related to the work standard. More specifically, the work standard information providing unit 452 may provide the information related to the work standard to a person who is not a maintenance member, for example, for a fee.

[0348] As described above, the management device 400 may be provided with a fee determination unit 454. The fee determination unit 454 may determine the fee for the information provided by the work standard information providing unit 452 in accordance with the amount of data of the information provided by the work standard information providing unit 452. When the amount of data of the information is relatively large, the fee for the provision of the information may be set relatively high. In addition, the fee determination unit 454 may determine the fee for the information provided by the work standard information providing unit 452 in accordance with the amount of data required to generate the information provided by the work standard information providing unit 452. When the amount of data required to generate the information is relatively large, the fee for the provision of the information may be set relatively high.

[0349] FIG. 46 is a flowchart showing an example of the operation of the management system according to this embodiment.

[0350] In step S301, the reception unit 315 provided in the terminal device 300 receives an input of a maintenance record that is a record of maintenance work performed by a maintenance member. Then, the process proceeds to step S302.

[0351] In step S302, the maintenance record providing unit 328 provided in the terminal device 300 provides the maintenance record received by the reception unit 315 to the management device 400. Thereafter, the process proceeds to step S303.

[0352] In step S303, the work evaluation unit 448 provided in the management device 400 performs a work evaluation, which is an evaluation of the maintenance work, based on the maintenance record and the result of the maintenance work. Thus, the process shown in FIG. 46 is completed.

[0353] As described above, according to the present embodiment, work evaluation information, which is information indicating an evaluation of the maintenance work, can be generated based on the maintenance record and the result of the maintenance work. The work evaluation information can be used for setting work standards. The setting of the work standards can contribute to the good management of the moving body 100.

[0354] As described above, the mobile terminal 200 may be provided with the control unit 214. The control unit 214 can acquire the identification information of the moving body 100 that is the target of providing the defect content information, which is information indicating the content of the defect occurring in the moving body 100. The acquisition of the identification information of the moving body 100 can be performed by the identification information presented by the information presentation unit 110 provided in the moving body 100 being read by the mobile terminal 200, but is not limited thereto. For example, the identification information of the moving body 100 may be input by the input screen displayed on the mobile terminal 200 being operated by the user. The control unit 214 can provide the acquired identification information to the management device 400.

[0355] As described above, the management device 400 may be provided with a mobile body information storage unit 428. As described above, the mobile body information storage unit 428 may store mobile body information, which is information regarding each mobile body 100. As described above, the mobile body information may include defect content information indicating the content of the defect occurring in the mobile body 100. The control unit 408 provided in the management device 400 may acquire, from the mobile body information storage unit 428, defect content information regarding the mobile body 100 corresponding to the identification information provided from the mobile terminal 200. The control unit 408 may supply the defect content information to the mobile terminal 200.

[0356] As described above, the mobile terminal 200 may be provided with an information providing unit 228. The information providing unit 228 may provide the user with defect content information corresponding to the mobile body 100. The information providing unit 228 may display the defect content information on the display unit 210 provided in the mobile terminal 200, but is not limited thereto. The information providing unit 228 may provide the user with the defect information by voice.

[0357] FIG. 47 is a diagram showing an example of a display screen. An example of a state in which defect content information is displayed on the display screen 230 is shown in FIG. 47. The display control unit 226 may display the display screen 230 on the display unit 210. The display control unit 226 may display the image acquired by the image acquisition unit 224 on the display screen 230. When the mobile body 100 targeted for the provision of the defect content information is included in the image, the display control unit 226 may superimpose and display a figure (symbol, mark) 232 corresponding to the defect content information of the mobile body 100 on the mobile body 100. Such a figure 232 may be, for example, a circle, an ellipse, etc. surrounding the defective part, but is not limited thereto. Such a figure 232 may be a figure corresponding to the outer shape of the defective part. The display control unit 226 may display such a figure 232 and also display character information 233 indicating the content of the defect on the display screen 230.

[0358] As described above, the mobile terminal 200 may be provided with a reception unit 216. The reception unit 216 can receive an input of defect content information, which is information regarding the content of a defect occurring in the mobile body 100. The input of the defect content information can be performed by the user who holds the mobile terminal 200. The input of the defect content information can be performed, for example, by the user who uses the mobile body 100, but is not limited thereto. Examples of the content of the defect may include, for example, that the saddle is dirty. Also, as the content of the defect, it may be mentioned that it is difficult to adjust the height of the saddle. Also, as the content of the defect, it may be mentioned that the saddle is malfunctioning. Also, as the content of the defect, it may be mentioned that the tire pressure is low. Also, as the content of the defect, a flat tire may be mentioned. Also, as the content of the defect, it may be mentioned that abnormal noise occurs from the brake. Also, as the content of the defect, it may be mentioned that the braking effect is poor. Also, as the content of the defect, it may be mentioned that the brake does not work. Note that the content of the defect is not limited to these.

[0359] As described above, the storage unit 404 provided in the management device 400 may be provided with a mobile body information storage unit 428. The mobile body information storage unit 428 can store mobile body information. As described above, the mobile body information may include defect content information. The defect content information received by the reception unit 216 provided in the mobile terminal 200 can be provided from the mobile terminal 200 to the management device 400. The control unit 408 provided in the management device 400 can update the defect content information stored in the storage unit 404 based on the defect content information received by the reception unit 216 provided in the mobile terminal 200. More specifically, the control unit 408 can update the defect content information stored in the mobile body information storage unit 428 based on the defect content information received by the reception unit 216. As described above, the management device 400 may be provided with a reservation reception unit 410. The reservation reception unit 410 can restrict the use reservation of the mobile body 100 based on the defect content information.

[0360] FIG. 48 is a flowchart showing an example of the operation of the management system according to the present embodiment.

[0361] In step S311, the control unit 214 provided in the mobile terminal 200 acquires the identification information of the moving body 100 that is the target of the provision of the defect content information. After that, the process proceeds to step S312.

[0362] In step S312, the control unit 214 supplies the identification information of the moving body 100 that is the target of the provision of the defect content information to the management device 400. After that, the process proceeds to step S313.

[0363] In step S313, the control unit 408 provided in the management device 400 reads out the defect content information corresponding to the identification information from the moving body information storage unit 428. After that, the process proceeds to step S314.

[0364] In step S314, the control unit 408 supplies the defect content information to the mobile terminal 200. After that, the process proceeds to step S315.

[0365] In step S315, the information providing unit 228 provided in the mobile terminal 200 provides the defect content information to the user who holds the mobile terminal 200. Thus, the process shown in FIG. 48 is completed.

[0366] As described above, according to the present embodiment, since the defect content information regarding the moving body 100 can be provided, the user can determine whether or not to use the moving body 100 before starting the use of the moving body 100. According to the present embodiment, it is possible to contribute to the convenience of the user.

[0367] [Modified Embodiment] The present invention is not limited to the above-described embodiment, and various configurations can be adopted without departing from the gist of the present invention.

[0368] For example, in the above embodiment, the case where the determination unit 416 is provided in the management device 400 has been described as an example, but the present invention is not limited thereto. For example, the determination unit 416 may be provided in the mobile terminal 200.

[0369] In addition, in the above-described embodiment, the case where the position and orientation suitability determination unit 425 is provided in the management device 400 has been described as an example, but the present invention is not limited thereto. For example, the position and orientation suitability determination unit 425 may be provided in the terminal device 300.

[0370] In addition, in the above-described embodiment, the case where the work state suitability determination unit 424 is provided in the management device 400 has been described as an example, but the present invention is not limited thereto. For example, the work state suitability determination unit 424 may be provided in the terminal device 300.

[0371] In addition, in the above-described embodiment, the case where the work information storage unit 433 is provided in the management device 400 has been described as an example, but the present invention is not limited thereto. For example, the work information storage unit 433 may be provided in the terminal device 300.

[0372] The invention that can be understood from the above-described embodiment will be described below.

[0373] The management system (10) is a management system that manages a moving body (100) shared by a plurality of users, and includes a management device (400), a mobile terminal (200) capable of communicating with the management device, and a terminal device (300) that is held by a maintenance member who performs maintenance work on the maintenance-required moving body (100A) which is the moving body that requires maintenance and is capable of communicating with the management device. The mobile terminal includes a reception unit (216) that receives an input of maintenance-required moving body information which is information about the maintenance-required moving body, and a maintenance-required moving body information providing unit (220) that provides the maintenance-required moving body information received by the reception unit to the management device. The management device includes a selection unit (420) that selects a distribution destination of maintenance-required information for entrusting the maintenance work on the maintenance-required moving body from among a plurality of the maintenance members registered in advance based on the position of the maintenance-required moving body corresponding to the maintenance-required moving body information and the position of the maintenance member, and a maintenance-required information distribution unit (414) that distributes the maintenance-required information to the terminal device held by the maintenance member selected by the selection unit. According to such a configuration, since the distribution destination of the maintenance-required information is selected based on the position of the maintenance-required moving body and the position of the maintenance member, the maintenance work can be started promptly. Therefore, according to such a configuration, the time until the completion of the maintenance work can be shortened.

[0374] In the above management system, the reception unit may further receive an input of defect content information indicating the content of the defect occurring in the maintenance-required moving body, and the selection unit may further select the distribution destination of the maintenance-required information based on the defect content information and corresponding work information indicating the maintenance work that the maintenance member can handle. According to such a configuration, the defect occurring in the maintenance-required moving body can be surely eliminated.

[0375] In the above-described management system, among the plurality of maintenance members, there may be included maintenance members capable of handling at least one of the plurality of types of maintenance work. According to such a configuration, even a person who can only perform a specific maintenance work can become a maintenance member.

[0376] In the above-described management system, the management device further includes a member evaluation unit (422) that generates member evaluation information indicating an evaluation of the maintenance member based on work evaluation information, which is information indicating an evaluation of the maintenance work performed by the maintenance member. The selection unit may select the maintenance member based on the member evaluation information generated by the member evaluation unit.

[0377] In the above-described management system, the work evaluation information may be generated based on at least one of the maintenance history and the usage history of the moving body.

[0378] In the above-described management system, the terminal device includes a reward information input reception unit (316) that receives an input of reward information, which is information regarding the reward when the maintenance member performs the maintenance work. The selection unit may select the maintenance member based on the reward information corresponding to the maintenance member.

[0379] In the above-described management system, the terminal device further includes a completion information reception unit (318) that receives an input of work completion information indicating that the maintenance work on the maintenance-required moving body has been completed. The management device may store the position of the lending port (22) where the moving body for which the maintenance work has been completed is located as the position of the maintenance member.

[0380] The management method is a management method for managing a moving body shared by a plurality of users, and includes: a reception step (S101) in which a mobile terminal receives an input of maintenance-required moving body information, which is information regarding a maintenance-required moving body that requires maintenance; a step (S102) in which the mobile terminal provides the maintenance-required moving body information received in the reception step to a management device; a selection step (S103) in which the management device selects, from among a plurality of pre-registered maintenance members, a distribution destination of maintenance-required information for entrusting the maintenance work for the maintenance-required moving body based on the position of the maintenance-required moving body corresponding to the maintenance-required moving body information and the position of a maintenance member who performs maintenance work on the maintenance-required moving body; and a step (S104) in which the management device distributes the maintenance-required information to the distribution destination selected in the selection step.

Explanation of Signs

[0381] 10: Management system 12: Sharing system 22: Lending port 23: Base station 24: Network 29: Management center 30: Management machine 38: Port lock mechanism 100: Moving body 100A: Maintenance-required moving body 100B: Available moving body 102, 202, 202A, 302, 402: Arithmetic unit 104, 204, 204A, 304, 404: Storage unit 105, 205, 311: Positioning unit 106: Lock mechanism 108: Battery 110: Information presentation unit 111: Inter-mobile communication unit 112, 212, 212A, 312, 406: Communication unit 114, 214, 214A, 314, 408: Control unit 116: Usage restriction information acquisition unit 118: Usage restriction unit 122: Reservation transfer unit 124, 329: Position information acquisition unit 126: Authentication Unit 128: Data Acquisition Unit 200: Mobile Terminal 200A: Mobile Communication Terminal 206, 206A, 306: Imaging Unit 208, 208A, 308: Operation Unit 210, 210A, 310: Display Unit 216, 315: Reception Unit 218: Usage Restriction Information Providing Unit 220: Maintenance Required Mobile Body Information Providing Unit 222: Maintenance Required Information Providing Unit 224, 322: Image Acquisition Unit 225: Defect Content Judgment Unit 226, 226A, 330: Display Control Unit 227, 416: Judgment Unit 228: Information Providing Unit 230, 332, 344: Display Screen 232, 338, 338B, 338G, 338P, 338V, 338Y, 342, 346: Graphic 233, 340, 348: Character Information 300: Terminal Device 316: Reward Information Input Reception Unit 317: Input Reception Unit 318: Completion Information Reception Unit 320: Entrusted Information Supply Unit 324: Voice Information Providing Unit 326: Providing Unit 328: Maintenance Record Providing Unit 331: Feasibility Judgment Unit 334: Map 336: Information 350: Management Area 350L: Low Elevation Location 352: Service Base 352A: High - level Service Base 352B: Non - high - level Service Base 352C: Long - time Service Base 352D: Short - time Service Base 400: Management Device 410: Reservation Reception Unit 412: Estimation Unit 414: Maintenance Required Information Distribution Unit 417: Mobile Body Judgment Unit 418: Notification Unit 420: Selection Unit 422: Member Evaluation Unit 423: Processing Unit 424: Work Status Appropriateness Judgment Unit 425: Position and Posture Appropriateness Judgment Unit 426: User Information Storage Unit 428: Mobile Body Information Storage Unit 430: Reservation Information Storage Unit 432: Maintenance Member Information Storage Unit 433: Work Information Storage Unit 434: Maintenance History Storage Unit 436: Usage History Storage Unit 438: Map Information Storage Unit 440: Setting Unit 442: Decision Unit 444: Correction Unit 445: Incentive Granting Unit 446: Acquisition Unit 448: Work Evaluation Unit 450: Work Standard Generation Unit 451: Reward Decision Unit 452: Work Standard Information Providing Unit 454: Consideration Decision Unit 456: Information Provider Evaluation Unit

Claims

1. A management system (10) for managing a moving body (100) shared by a plurality of users, comprising: a management device (400); a mobile terminal (200) capable of communicating with the management device; a terminal device (300) held by a maintenance member who performs maintenance work on a maintenance-required moving body (100A) which is the moving body in need of maintenance and capable of communicating with the management device; and comprising: wherein the mobile terminal: comprises a reception unit (216) for receiving an input of maintenance-required moving body information which is information regarding the maintenance-required moving body; and a maintenance-required moving body information providing unit (220) for providing the maintenance-required moving body information received by the reception unit to the management device; wherein the management device: comprises a selection unit (420) for selecting, from among a plurality of the maintenance members registered in advance, a distribution destination of maintenance-required information for entrusting the maintenance work on the maintenance-required moving body based on the position of the maintenance-required moving body corresponding to the maintenance-required moving body information and the position of the maintenance member; and a maintenance-required information distribution unit (414) for distributing the maintenance-required information to the terminal device held by the maintenance member selected by the selection unit; the management device further comprises a member evaluation unit (422) for generating member evaluation information indicating an evaluation of the maintenance member based on work evaluation information which is information indicating an evaluation of the maintenance work performed by the maintenance member; the selection unit selects the maintenance member based on the member evaluation information generated by the member evaluation unit. A management system.

2. In the management system according to Claim 1, the reception unit further receives an input of defect content information indicating the content of a defect occurring in the maintenance-required moving body; the selection unit further selects the distribution destination of the maintenance-required information based on the defect content information and corresponding work information indicating the maintenance work that the maintenance member is capable of handling. A management system.

3. In the management system according to Claim 1 or 2, A management system, wherein the plurality of maintenance members include maintenance members capable of corresponding to at least one of the plurality of types of maintenance work.

4. In the management system according to claim 1, The work evaluation information is generated based on at least one of the maintenance history and usage history of the moving body, a management system.

5. A management system for managing a moving body shared by a plurality of users, A management device; A mobile terminal communicable with the management device; A terminal device held by a maintenance member who performs maintenance work on a maintenance-required moving body that is the moving body and communicable with the management device; Comprising: The mobile terminal A reception unit that receives an input of maintenance-required moving body information that is information about the maintenance-required moving body; A maintenance-required moving body information providing unit that provides the maintenance-required moving body information received by the reception unit to the management device; The management device A selection unit that selects a distribution destination of maintenance-required information for commissioning the maintenance work on the maintenance-required moving body from among a plurality of the pre-registered maintenance members based on the position of the maintenance-required moving body corresponding to the maintenance-required moving body information and the position of the maintenance member; A maintenance-required information distribution unit that distributes the maintenance-required information to the terminal device held by the maintenance member selected by the selection unit; The terminal device includes a reward information input reception unit (316) that receives an input of reward information that is information about a reward when the maintenance member performs the maintenance work. The selection unit selects the maintenance member based on the reward information corresponding to the maintenance member, a management system.

6. A management system for managing a moving body shared by a plurality of users, A management device; A mobile terminal communicable with the management device; A terminal device held by a maintenance member who performs maintenance work on a maintenance-required moving body that is the moving body and communicable with the management device; Comprising: The mobile terminal A reception unit that receives input of maintenance mobile body information, which is information regarding the maintenance mobile body; A maintenance mobile body information providing unit that provides the maintenance mobile body information received by the reception unit to the management device, and The management device A selection unit that selects, from among a plurality of pre-registered maintenance members, a distribution destination of maintenance information for commissioning a maintenance operation on the maintenance mobile body based on the position of the maintenance mobile body corresponding to the maintenance mobile body information and the position of the maintenance member; A maintenance information distribution unit that distributes the maintenance information to the terminal device possessed by the maintenance member selected by the selection unit, and The terminal device further includes a completion information reception unit (318) that receives input of work completion information indicating that the maintenance operation on the maintenance mobile body has been completed, The management device stores the position of the lending port (22) where the mobile body for which the maintenance operation has been completed is located as the position of the maintenance member. A management system.

7. A management method for managing a mobile body shared by a plurality of users, A reception step (S101) in which a mobile terminal receives input of maintenance mobile body information, which is information regarding the maintenance mobile body that requires maintenance; A step (S102) in which the mobile terminal provides the maintenance mobile body information received in the reception step to a management device; A selection step (S103) in which the management device selects, from among a plurality of pre-registered maintenance members, a distribution destination of maintenance information for commissioning a maintenance operation on the maintenance mobile body based on the position of the maintenance mobile body corresponding to the maintenance mobile body information and the position of a maintenance member who performs a maintenance operation on the maintenance mobile body; A step (S104) in which the management device distributes the maintenance information to the distribution destination selected in the selection step; and The management device further has a member evaluation step of generating member evaluation information indicating an evaluation of the maintenance member based on work evaluation information which is information indicating an evaluation of the maintenance work performed by the maintenance member. In the selection step, a management method of selecting the maintenance member based on the member evaluation information generated in the member evaluation step.

8. A management method for managing a moving body shared by a plurality of users, A reception step in which a mobile terminal receives an input of maintenance required mobile body information which is information regarding a maintenance required mobile body which is the moving body that requires maintenance, A step in which the mobile terminal provides the maintenance required mobile body information received in the reception step to a management device, A selection step in which the management device selects a distribution destination of maintenance required information for commissioning the maintenance work on the maintenance required mobile body based on the position of the maintenance required mobile body corresponding to the maintenance required mobile body information and the position of a maintenance member who performs the maintenance work on the maintenance required mobile body from among a plurality of the maintenance members registered in advance, A step in which the management device distributes the maintenance required information to the distribution destination selected in the selection step, having The method further has a reward information input reception step in which a terminal device possessed by the maintenance member receives an input of reward information which is information regarding a reward when the maintenance member performs the maintenance work. In the selection step, a management method of selecting the maintenance member based on the reward information corresponding to the maintenance member.

9. A management method for managing a moving body shared by a plurality of users, A reception step in which a mobile terminal receives an input of maintenance required mobile body information which is information regarding a maintenance required mobile body which is the moving body that requires maintenance, A step in which the mobile terminal provides the maintenance required mobile body information received in the reception step to a management device, A selection step in which the management device selects a distribution destination of maintenance required information for commissioning the maintenance work on the maintenance required mobile body from among a plurality of the maintenance members registered in advance, based on the position of the maintenance required mobile body corresponding to the maintenance required mobile body information and the position of the maintenance member who performs the maintenance work on the maintenance required mobile body; A step in which the management device distributes the maintenance required information to the distribution destination selected in the selection step; having; A completion information reception step in which a terminal device possessed by the maintenance member receives an input of work completion information indicating that the maintenance work on the maintenance required mobile body has been completed; A step in which the management device stores the position of the lending port where the mobile body on which the maintenance work has been completed is located as the position of the maintenance member; A management method further having.

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