Travel-related information presentation device, currency exchange system, travel-related information presentation method and program

Abstract

To present travel-related information with high matching accuracy by recognizing a customer's personal attributes as they are, rather than guessing them, without requiring the customer to input his / her personal attributes one by one. When an inbound tourist exchanges money at a currency exchange machine, the customer's personal attribute information is read from their passport, and travel-related information is generated based on the read personal attribute information.

Description

[Technical Field]

[0001] The present invention relates to a travel-related information presentation device, a currency exchange system, a travel-related information presentation method and a program (hereinafter collectively referred to as "travel-related information presentation device, etc.") that displays travel-related information that matches a customer's personal attributes on digital signage, and in particular to a travel-related information presentation device, etc. that improves convenience when installed in a currency exchange machine. [Background technology]

[0002] Patent Document 1 discloses a tourist information system that enables tourists visiting tourist spots to view digital signage of tourist spots corresponding to their personal attributes on a tourist information display screen, while eliminating the need to input their personal attributes one by one. According to this tourist information system, a photographing means photographs the face of a user who is a tourist, an attribute estimation means estimates the user's attributes based on the photographed image of the face, a tourist information generation means generates tourist information for the area corresponding to the estimated user's attributes, and a signage device displays the generated tourist information. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2022-70422 Summary of the Invention [Problem to be solved by the invention]

[0004] According to Patent Document 1, users can obtain tourist information that matches their needs without having to input their own personal attributes. However, the tourist information that users obtain is merely personal attributes estimated from a photographed image of their face, and is not the user's personal attributes themselves.

[0005] An object of the present invention is to provide a travel-related information presentation device etc. that can present travel-related information to a customer based on the customer's personal attributes themselves, while eliminating the need for the customer to input their personal attributes one by one. [Means for solving the problem]

[0006] The travel-related information presentation device of the present invention comprises: a personal attribute information recognition unit that recognizes personal attribute information including at least one of the name, nationality, date of birth, and gender read from a passport presented by a customer; a travel-related information generating unit that generates travel-related information based on the personal attribute information and displays it on a display; Equipped with.

[0007] The currency exchange system of the present invention comprises: a plurality of travel-related information presentation devices; a server that communicates with each travel-related information presentation device via a network; Equipped with Each travel-related information presentation device a display processing unit that transmits personal attribute information including at least one of the name, nationality, date of birth, and gender read from the passport presented by the customer to the server, receives travel-related information from the server, and displays the travel-related information on a display; Equipped with The server a travel-related information generation unit that, upon receiving the personal attribute information from each travel-related information presentation device, generates the travel-related information based on the personal attribute information from the information request device, using the travel-related information presentation device as an information request device, and returns the travel-related information to the information request device; Equipped with. [Effects of the Invention]

[0008] According to the present invention, when a customer presents a passport to receive services such as currency exchange, the passport's personal attributes are recognized, eliminating the need for the customer to input their personal attributes each time, and the customer's personal attributes are recognized directly, rather than estimated. As a result, travel-related information that matches each customer's personal attributes with high accuracy can be presented.

[0009] In a typical currency exchange machine, when a traveler exchanges currency at the currency exchange machine, the traveler is required to present a passport to prevent money laundering, and personal attributes that identify the traveler are read from the passport. Therefore, by installing the travel-related information presentation device of the present invention, particularly in a currency exchange machine, it is possible to provide travel-related information to the traveler as a customer in addition to the currency exchange, thereby improving convenience. [Brief explanation of the drawings]

[0010] [Figure 1A] FIG. 1 is a front view of a currency exchange machine when exchanging foreign currency into local currency. [Figure 1B] FIG. 1 is a front view of a currency exchange machine when exchanging local currency into foreign currency. [Figure 2] FIG. 1 is a block diagram of a control unit (hardware and software) provided in a currency exchange machine. [Figure 3] 1 is a flowchart of a standalone currency exchange method. [Figure 4] 10 is a diagram illustrating an example of a screen of travel-related information that the travel-related information generation unit displays on the digital signage display device. FIG. [Figure 5] FIG. 1 is a schematic diagram of a currency exchange system. [Figure 6] FIG. 2 is a detailed configuration diagram of a currency exchange system. [Figure 7A] 1 is a flowchart of a currency exchange device-side execution part of a network-based travel currency exchange method. [Figure 7B] 1 is a flowchart of a server-side execution portion of a network-based currency exchange method. DETAILED DESCRIPTION OF THE INVENTION

[0011] Preferred embodiments of the present invention will be described in detail with reference to the drawings. It goes without saying that the present invention is not limited to the following embodiments. Various modifications made by those skilled in the art based on everyday design matters within the technical scope of the present invention are also encompassed by the present invention. The same elements are designated by the same reference numerals throughout the drawings.

[0012] (Currency exchange machine / Configuration) 1A and 1B are front views of currency exchange machine 10 when exchanging foreign currency into local currency and local currency into foreign currency, respectively. Currency exchange machine 10 is equipped with a digital signage display 54. In this currency exchange machine 10, digital signage display 54 is mounted externally on the top surface of the main body housing 34. Digital signage display 54 can be attached separately from display 12 to the front of the housing 34 of currency exchange machine 10, or display 12 can also have the display function of digital signage display 54.

[0013] The front of the housing 34 is divided into three sections in the height direction, namely, an upper section, a middle section, and a lower section. In the upper section, a display 12 is provided on the left side, and a receipt discharge slot 14 is provided on the upper right side and an IC card reader 16 is provided on the lower right side. In the middle section, a bill insertion slot 20, a bill ejection slot 22, and a numeric keypad 18 are provided in that order from left to right. In the lower section, a coin insertion slot 24, a coin ejection slot 26, and a passport reader 28 are provided in that order from left to right.

[0014] In this embodiment, the currency exchange machine 10 is assumed to be installed in Japan, and therefore the local currency is the yen. The currency exchange machine 10 is capable of exchanging multiple types of foreign currencies. Examples of foreign currencies include the U.S. dollar, the euro, the Chinese yuan, and the South Korean won. The currency exchange machine 10 is installed, for example, in the head offices and branches of financial institutions such as banks, as well as in facilities frequented by many tourists and business travelers, such as airports and tourist facilities.

[0015] A typical customer of the currency exchange machine 10 is assumed to be an inbound foreign traveler entering the country carrying a passport 56. The inbound foreign traveler exchanges foreign currency for local currency at the currency exchange machine 10. Customers of the currency exchange machine 10 also include Japanese nationals who are about to travel or work abroad. The Japanese nationals exchange local currency for foreign currency at the currency exchange machine 10. When inbound foreign nationals return home or continue traveling to another foreign country from their home country, they may exchange any remaining yen (local currency) for the currency of their home country (foreign currency) or for the currency (foreign currency) of the foreign country at their next travel destination.

[0016] (Currency exchange machine / exchange function) A customer wishing to exchange money first inserts his / her cash card 50 into the IC card reader 16 or inserts his / her passport 56 into the passport reader 28, which is an image scanner.

[0017] The illustrated passport reader 28 is of a type in which a customer opens the top cover upward to expose the glass surface and presses the corresponding page of the passport 56 against the glass surface to read it. In the illustration, the passport reader 28 appears to be mounted on the front of the housing 34 for the sake of simplicity, but in reality, an attached stand is attached to the outside of the housing 34 and the passport reader 28 is placed on the stand as an external attachment to the main body of the currency exchange machine 10. Furthermore, the passport reader 28 may be of a type in which a slot is provided on the front of the housing 34 and, when reading the text of the passport 56, the customer opens the page to be read and inserts it into the slot.

[0018] Inbound foreigners generally use passports 56 when exchanging money at currency exchange machines 10. Some foreigners who reside in a domestic country (Japan in this example) may have accounts at domestic financial institutions, and such foreigners may use cash cards 50 instead of passports 56 when exchanging money at currency exchange machines 10.

[0019] The reason why the currency exchange machine 10 allows the use of a cash card 50 instead of a passport 56 to identify the customer is that the cash card 50 contains information such as an account number and branch name, which serve as the customer's ID, just like the passport number of the passport 56, and the financial institution acting as a currency exchange business can ascertain the personal attribute information of the customer that is the same as the personal attributes of the passport 56 by accessing the financial institution's DB (customer database) using these account numbers as identifiers.

[0020] When a cash card 50 is used instead of a passport 56 to identify a customer, the currency exchanger 10 typically accesses a server managed by a company commissioned by the currency exchanger (e.g., a vendor that sold the currency exchanger 10 to the currency exchanger or a manufacturer of the currency exchanger 10) before accessing the database of the currency exchanger of the financial institution that issued the cash card 50. Only when the server recognizes the cash card presented by the customer as a substitute for the passport 56 can the customer exchange currency using the cash card 50 instead of the passport 56. Note that if the currency exchanger that operates the currency exchanger 10 is not the financial institution that issued the cash card 50 to the customer, the server of the financial institution, rather than the commissioned company, can inquire as to whether or not to use the cash card 50.

[0021] On the other hand, when exchanging foreign currency into local currency, if the currency exchanger is a financial institution that purchases the currency exchange machine 10 and operates and manages it itself, the currency exchange machine 10 can immediately apply the converted local currency to a deposit without making any inquiries to anyone.

[0022] The banknotes and coins that a customer wishes to exchange are inserted into the banknote slot 20 and coin slot 24, respectively. The exchanged banknotes or coins are discharged from the banknote outlet 22 and coin outlet 26, respectively. When the exchange process for the customer is complete, a receipt is discharged from the receipt outlet 14, on which information regarding the exchange process is printed, and the customer can use this receipt to verify the exchange.

[0023] This currency exchange machine 10 can accept coins as well as banknotes as the currency to be exchanged and the currency to be exchanged after the exchange, but it may also be configured to accept only banknotes. In that case, the coin insertion slot 24 and the coin discharge slot 26 are removed from the currency exchange machine 10. Also, it is possible to configure the currency exchange machine 10 to accept coins only when the local currency (yen) is selected as the currency to be exchanged after the exchange, and to remove the coin insertion slot 24 from the currency exchange machine 10 and leave only the coin discharge slot 26.

[0024] This currency exchange machine 10 is a currency exchange machine that counters money laundering. Economic sanctions, such as asset freezes, imposed under the Foreign Exchange and Foreign Trade Act prohibit certain individuals from exchanging currency in order to prevent money laundering and terrorist financing. Specifically, the currency exchange machine 10 references, for example, the JCIF (Center for International Finance) or the Ministry of Finance's sanctioned party list based on personal characteristic information read by the passport reader 28 from multiple items (e.g., passport number, name, gender, nationality, expiration date, and issue date) on the passport 56, and refuses to exchange currency for customers who are reasonably likely to be identified as individuals on the sanctioned party list. The economic sanctions information server 134, described later in Figure 5, publishes such a sanctioned party list.

[0025] A customer who is reasonably suspected to be the same person as on the blocked party list is, for example, a customer who is on the blocked party list and who has at least the same nationality and first and last name as those listed on the blocked party list as those listed on the passport 56. However, this condition is fluid, and when it is changed, it is determined under the changed conditions whether the customer is reasonably suspected to be the same person as on the blocked party list and whether the exchange at the currency exchange machine 10 should be refused.

[0026] In order to comply with transaction reporting requirements under the Foreign Exchange Law, the currency exchange machine 10 is also capable of setting predetermined limits on the exchange period and the maximum exchange amount per transaction or per day for selling or buying currencies to the same customer.

[0027] (Travel-related information presentation device / configuration) FIG. 2 is a configuration diagram of the control unit 60 (hardware and software) provided in the currency exchange machine 10. The currency exchange machine 10 also functions as a travel-related information presentation device. The control unit 60 includes hardware 62 and software 64 as a program. The hardware 62 includes a CPU 66, a hard disk 68, and an interface 70. The software 64 has, as functions generated during execution, a personal attribute information recognition unit 72, a monetary information recognition unit 74, a time and weather information recognition unit 76, a determination unit 78, a travel-related information generation unit 84, a log information recording unit 86, and a benefit granting unit 88.

[0028] The hard disk 68 is an example of a storage device. The interface 70 serves as a hardware interface and a user interface between the CPU 66 and peripheral devices such as the digital signage display 54. Details of the personal attribute information recognition unit 72, the financial information recognition unit 74, the time and weather information recognition unit 76, the determination unit 78, the travel-related information generation unit 84, the log information recording unit 86, and the benefit granting unit 88 will be described in detail with reference to FIG. 3.

[0029] (Travel-related information display device / function) Figure 3 is a flowchart of a standalone travel-related information presentation method. The standalone type refers to a single currency exchange machine 10 that independently performs the travel-related information presentation method. In contrast, in a currency exchange system 138 shown in Figure 5 (described below), multiple currency exchange machines 10 managed by the same currency exchange company are connected to a server 132 via the Internet 146 to perform the currency exchange method, which is defined as a network type.

[0030] The program underlying the flowchart in Figure 3 is started immediately when the currency exchange machine 10 has completed the exchange for the current customer, i.e., when the local currency, foreign currency, and exchange amount for the current customer have been determined as part of the currency exchange machine 10's original exchange process (which is distinct from the travel-related information provision process).

[0031] In step S100, the personal attribute information recognition unit 72 recognizes the passport information and personal attribute information of the passport 56. The passport information and personal attribute information of the passport 56 is the passport information recognized by the personal attribute information recognition unit 72 when the passport reader 28 reads the passport 56 that the customer set in the passport reader 28 during the original currency exchange process of the currency exchange machine 10 before the travel-related information provision process. If the passport 56 has an IC card, it is recognized by the personal attribute information recognition unit 72 by reading it with an IC reader (not shown) of the currency exchange machine 10. The passport information includes the customer's passport number and personal attribute information. The personal attribute information includes the customer's name, gender, nationality, expiration date, and issue date.

[0032] In step S102, the monetary information recognition unit 74 recognizes monetary information regarding the exchange that the currency exchange machine 10 has handled for the current customer at the currency exchange machine 10. The monetary information includes the type and amount of currency before the exchange (in the case of foreign currency, whether it is converted to the local currency amount or the actual amount of the foreign currency), the type and amount of currency after the exchange (in the case of foreign currency, whether it is converted to the local currency amount or the actual amount of the foreign currency), the exchange rate and fee at the time of the exchange.

[0033] In step S104, the time and weather information recognition unit 76 recognizes the time and weather information for the local area (where the currency exchange machine 10 is installed). Specifically, the time and weather information recognition unit 76 accesses a URL (e.g., the Japan Meteorological Agency's website) that provides weather data, specifies the address of the local area using the URL, and obtains the local current weather and forecast weather (e.g., sunny or rainy), temperature, and humidity. The current time information is obtained from a clock built into the CPU 66.

[0034] In step S106, the determination unit 78 refers to past log information. The past log information is stored on the hard disk 68, and will be described again in step S124. The log information includes, for customers who have exchanged money in the currency exchange machine 10 in the past, the customer ID (e.g., passport number), personal attribute information, financial information at the time, the content ID of the digital signage presented to the customer on the digital signage display 54, the date and time of the exchange, and the points awarded (a value corresponding to the benefit awarded to the customer by the benefit awarding unit 88).

[0035] In step S108, the determination unit 78 determines whether or not the current customer is a returning customer to the currency exchange machine 10 based on the past log information referenced in step S106.

[0036] In step S108, if the determination result is affirmative (YES), i.e., if past log information exists for the current customer, the determination unit 78 determines that the customer is a returning customer and proceeds to the next step S110. On the other hand, if the determination result is negative (NO), i.e., if past log information does not exist for the current customer, the determination unit 78 determines that the customer is a new customer and proceeds to step S118.

[0037] In step S110, the reward granting unit 88 adds returning customer reward points based on the customer's past exchange performance to the reward parameter Bp of the current customer. The returning customer reward points are set to a larger value the larger the exchange amount in the customer's previous log information referenced by the reward granting unit 88 in step S108, or the larger the total exchange amount in multiple log information for the most recent period.

[0038] The bonus parameter Bp is reset to its initial state each time the program of Fig. 3 is started. The points are, for example, mileage points. The points awarded to the customer this time are recorded in the hard disk 68 as log information that covers all information related to the current currency exchange process and the travel-related information provision process in step S124, which will be described later.

[0039] In step S112, the travel-related information generation unit 84 adds a duplication restriction (a measure to prohibit the re-presentation of content previously presented to the customer) to the content generation parameter Cp for the current customer. Specifically, the travel-related information generation unit 84 sets a flag in the content generation parameter Cp. Note that the content generation parameter Cp is reset to its initial value each time the program in FIG. 3 is started.

[0040] It is also possible to set a time limit so that the past log information referenced in step S106 is limited to information from a certain period in the past from the current time, and log information from before that period is not referenced. In this case, the returning customer bonus points in step S110 are awarded only to customers who return within the certain period in the past from the current time. Also, the duplication restriction in step S112 means that travel-related information content presented to a customer more than the certain period in the past from the current time will be displayed again to that customer on the digital signage display 54. A time limit can also be set for the past log information referenced in the family determination in step S202, described below.

[0041] In step S118, the travel-related information generation unit 84 generates travel-related information based on the recognition information from steps S100-S104 and the content generation parameter Cp. When the flag of the content generation parameter Cp is set, the travel-related information generation unit 84 references past log information for the current customer and generates travel-related information that does not overlap with travel-related information presented during previous currency exchanges. The travel-related information generation unit 84 generates multiple pieces of travel-related information in step S118.

[0042] In step S120, the travel-related information generation unit 84 displays the indexes of the multiple pieces of travel-related information generated in step S118 on the digital signage display 54. In step S122, the travel-related information generation unit 84 displays on the digital signage display 54 the travel-related information of the content corresponding to the index selected by the customer from the indexes displayed in step S120.

[0043] Fig. 4 is a diagram illustrating an example of a screen for travel-related information that the travel-related information generation unit 84 displays on the digital signage display 54. The upper and lower parts of Fig. 4 are an index selection screen and a travel-related information screen, respectively, that are displayed on the digital signage display 54 in steps S120 and S122.

[0044] In the embodiment, the index screen has only one level, but when there is a large amount of candidate travel-related information, the indexes can be hierarchically organized in correspondence with classification levels, so that customers can select an index at each index level and go through multiple index levels to arrive at the screen of the travel-related information they desire on the digital signage display 54.

[0045] In Figure 4, the upper index screen displays four indexes (1)-(4) along with icons. (1) represents food and drink, (2) represents accommodation, (3) represents famous places, and (4) represents the guide classification. Note that the guide classification in (4) can include not only travel-related information in foreign languages ​​about local guide locations for inbound tourists, but also evacuation routes within facilities in the event of a disaster and maps to local shelters as travel-related information.

[0046] When a user touches (selects) the number "1" on the upper index screen (assuming the digital signage display 54 employs a touch panel), the travel-related information on the lower screen is displayed. (1)-(4) on the lower screen belong to the travel-related information and indicate specific store names. When a customer selects one of (1)-(4) on the lower screen, more detailed travel-related information for the corresponding store is obtained. In other words, in this embodiment, each piece of travel-related information is also hierarchically organized by level of detail. Furthermore, when a customer scans the two-dimensional codes 531-534 of (1)-(4) with their smartphone, detailed information about each store and recommended routes from the location are displayed on the smartphone screen, and the customer can obtain various information about the travel-related information they desire by operating their smartphone.

[0047] In the above explanation, the customer selects an index by directly touching the index on the touch panel. However, if the digital signage display device 54 is configured to detect which numeric key on the numeric keypad 18 is pressed on the index screen being displayed, the customer can select an index number by pressing the numeric keypad 18.

[0048] After a customer has completed their original currency exchange at currency exchange machine 10, lingering in front of currency exchange machine 10 to obtain travel-related information from digital signage display 54 can be a nuisance to customers waiting behind them. Therefore, screen-corresponding two-dimensional codes 53a, 53b are displayed on the index screen (top row) and the travel-related information screen (bottom row) in Figure 4. Customers can read screen-corresponding two-dimensional codes 53a, 53b on each screen using a two-dimensional code reader app on their smartphone and access the corresponding URL using a browser app. Subsequently, screens substantially identical to the screens displayed sequentially on digital signage display 54 can be displayed on their smartphone. This reduces the time spent at currency exchange machine 10 and prevents a decline in the efficiency of the currency exchange process despite the addition of the travel-related information service. Conversely, instead of scanning the screen-compatible two-dimensional codes 53a, 53b with their smartphones, customers may display a two-dimensional code indicating their smartphone's ID on the screen of their smartphones and have it read by a two-dimensional code reader (not shown) on the currency exchange machine 10, after which the currency exchange machine 10 and their smartphones may be connected to the Internet, allowing them to obtain travel-related information from their smartphones.

[0049] The bonus points shown in FIG. 3 can be used as discounts at the stores displayed on the travel-related information screen shown in FIG. 4, instead of mileage points.

[0050] In step S124, the log information recording unit 86 stores information relating to the content recognized and presented in steps S100 to S122 together with the current date and time as log information on the hard disk 68. In other words, the log information stored in step S124 will be treated as past log information in step S106 of the program in Fig. 3, which is repeatedly executed after the information is stored.

[0051] (Example of travel-related information) The travel-related information generation unit 84 generates multiple travel-related information candidates that match the customer based on the customer's personal attribute information and at least one of financial information and time / weather information, allows the customer to select the travel-related information they want from the multiple travel-related information candidates, and then displays the selected information on the digital signage display 54. The travel-related information generated by the travel-related information generation unit 84 typically includes places to visit for travelers that are within a predetermined distance or travel time from the location where the currency exchange machine 10 is installed, and include at least one of tourist facilities, restaurants, accommodations, and merchandise stores. Note that the means of transportation for the travel time from the starting point may be any means, such as walking, bus, taxi, or rental car.

[0052] If the currency exchange machine 10 is installed at a large international airport, a train station in a large city, or the like, the installation location can be determined as a place where a large number of inbound foreign tourists gather, i.e., the installation location can be determined as a mere transit point, and the travel-related information generation unit 84 can generate travel-related information for famous tourist destinations and tourist stops that match the season and popularity on a nationwide scale, without making the installation location of the currency exchange machine 10 a condition for the travel-related information to be generated.

[0053] Personal attribute information that can be identified from the passport 56 includes nationality, date of birth, and gender. For example, the travel-related information generation unit 84 categorizes the region to which the customer's country belongs by country or region (e.g., North America, South America, Europe, Africa, China, South Korea, India, the Middle East, Africa, etc.) according to nationality, and generates multiple pieces of travel-related information about restaurants and famous places that people in each country or region tend to like.

[0054] Since the age and generation can be determined from the date of birth, the travel-related information generation unit 84 generates multiple pieces of travel-related information that are likely to be of interest to the customer, taking into account the customer's country, gender, age group, and generation.

[0055] The monetary information recognized by the travel-related information generation unit 84 includes the type and amount of currency before and after the customer exchanged money at the currency exchange machine 10. The type of currency can determine the customer's nationality. Since the euro is issued in multiple countries, the customer's nationality or area can be determined from the euro. As for the amount of the monetary information, either a foreign currency or a domestic currency amount can be selected.

[0056] The travel-related information generation unit 84 predicts the customer's budget from the selected amount and generates travel-related information corresponding to the predicted budget. For example, if the predicted budget is small, the travel-related information generation unit 84 generates many restaurants and famous places as travel-related information candidates, if the predicted budget is medium, it generates travel-related information candidates mainly focusing on accommodations, and if the customer is of a specific nationality and is expensive, it generates souvenir shops and stores selling products that people from that country tend to visit as potential travel-related information candidates.

[0057] The travel-related information generation unit 84 preferably sets candidates for travel-related information to be generated by combining personal attribute information and monetary information with the time of exchange and weather (including not only sunny, cloudy, and rainy weather conditions, but also temperature and humidity). The weather, of course, refers to the weather at the location where the currency exchange machine 10 is installed. If the location of the currency exchange machine 10 is merely a customer's transit point and travel-related information for a region other than the location is to be generated, the travel-related information will be generated taking into account the weather of the region. For example, if the local conditions (the customer's expected arrival location and arrival time) are sunny in the morning, travel-related information for famous places and historical sites will be generated as candidates for travel-related information. If it is night or rainy, travel-related information for indoor entertainment venues and accommodations will be generated. Furthermore, if it is summer, travel-related information for cool destinations will be generated, and if it is a cold winter day, travel-related information for hot spring inns and hot pot restaurants will be generated and displayed on the digital signage display 54.

[0058] The travel-related information generation unit 84 can use a data table of travel-related information. The data table is pre-registered with combinations of various values ​​such as the customer's personal attribute information, financial information, current time zone, and weather (e.g., nationality, 100,000 yen, evening, etc.) and one or more specific travel-related information (e.g., hotel A or famous place B) associated with the combination. This data table is preferably updateable by the currency exchange business operator itself or through a contract. The travel-related information generation unit 84 refers to the data table to find travel-related information that matches the customer's personal attribute information and other presentation environment (financial information, current time, weather, etc.), and presents the travel-related information to the customer as generated travel-related information in step S118.

[0059] The travel-related information generation unit 84 can also use a generation AI instead of a data table. In this case, the travel-related information generation unit 84 adds search conditions to the generation AI, including various values ​​such as financial information, time of day, and weather (e.g., nationality, 100,000 yen, time of day, weather, etc.), in addition to the customer's personal attribute information, and instructs the generation AI to provide travel-related information that meets these search conditions. In this case, instead of instructing the generation AI to provide travel-related information, the travel-related information generation unit 84 can also instruct the generation AI to provide accommodations, famous places, and restaurants, which are subordinate concepts to the travel-related information. The travel-related information generation unit 84 presents the travel-related information provided by the generation AI to the customer as completed travel-related information in step S118.

[0060] (Currency exchange system / configuration) 5 is a schematic diagram of the currency exchange system 138. This currency exchange system 138 is incorporated into the Internet system 130. Although the economic sanctions information holding server 134 is incorporated into the Internet system 130, it is not included as a component of the currency exchange system 138.

[0061] The Internet 146 is connected to n (n is plural) currency exchange machines 10a, 10b, ..., 10n, a single server 132, and an economic sanctions information holding server 134. Each display 12r (a collective term for the n currency exchange machines 10) is capable of communicating with the server 132 via the Internet 146. The server 132 and the economic sanctions information holding server 134 are also capable of communicating freely via the Internet 146. The economic sanctions information holding server 134 is a server that publishes a list of sanctioned parties to prevent money laundering. Based on personal attribute information recognized from the passport 56 presented by the customer of the display 12r, the server 132 determines whether the customer matches a sanctioned party registered on the sanctioned party list of the economic sanctions information holding server 134, and if they match, instructs the display 12r to refuse to exchange money for the customer.

[0062] FIG. 6 is a detailed configuration diagram of the currency exchange system 138. The control unit 60 of each currency exchange machine 10r includes hardware 62 and software 64, similar to the control unit 60 of FIG. 2. The hardware 62 of FIG. 6 is the same as the hardware 62 of FIG. 2, except that a transceiver 140 is added. The transceiver 140 is used when the currency exchange machine 10r transmits and receives data to and from the server 132 via the Internet 146. The software 64 generates a display processing unit 144 when the CPU 66 executes the software 64.

[0063] The server 132 has hardware 150 and software 152. The hardware 150 includes a transceiver 160, a CPU 162, an interface 164, and a hard disk 166. The server 132 communicates with each currency exchange machine 10r via the Internet 146 using the transceiver 160. The interface 164 serves as a hardware interface and a user interface, and is interposed between the CPU 162 and peripheral devices such as the hard disk 166 as a storage device.

[0064] By executing software 152, CPU 162 generates personal attribute information recognition unit 72, monetary information recognition unit 74, time and weather information recognition unit 76, determination unit 78, log information recording unit 86, and reward granting unit 88. These personal attribute information recognition unit 72, monetary information recognition unit 74, time and weather information recognition unit 76, determination unit 78, log information recording unit 86, and reward granting unit 88 have the same functions as the personal attribute information recognition unit 72, monetary information recognition unit 74, time and weather information recognition unit 76, determination unit 78, log information recording unit 86, and reward granting unit 88 of software 64 in Fig. 2 except that they are generated in software 64 or software 152 due to the difference in program execution location.

[0065] (Currency exchange system / function) 7A and 7B are flowcharts of the currency exchange machine-side execution portion and the server-side execution portion of the network-based currency exchange method, respectively. The network-based currency exchange method is implemented by the currency exchange machine-side execution portion and the server-side execution portion working together. The currency exchange machine-side execution portion is initiated as soon as the currency exchange machine 10r completes the exchange process for a customer. The server 132 is initiated as soon as passport 56 reading information is received from any currency exchange machine 10r.

[0066] 7A, in step S170, the display processing unit 144 acquires data read by the passport reader 28 from the passport 56. The data read by the passport reader 28 is data relating to the passport number and personal attribute information of the passport reader 28 of the customer of the currency exchange machine 10 (hereinafter referred to as "passport data").

[0067] In step S172, the display processing unit 144 acquires monetary data of the exchange performed by the currency exchange machine 10 for the current customer in the exchange process before the travel-related information presentation process. The monetary data of the exchange is data of monetary information (hereinafter referred to as "monetary data") regarding the exchange performed by the currency exchange machine 10 for the current customer at the currency exchange machine 10. The monetary information includes the type and amount of currency before the exchange, the type and amount of currency after the exchange, the exchange rate and fee at the time of the exchange.

[0068] In step S174, the display processing unit 144 adds the ID (identifier) ​​of its own currency exchange machine 10 to the passport data and money data acquired in steps S170 and S172, respectively, and transmits the data to the server 132 as currency exchange machine data.

[0069] In step S176, the display processing unit 144 waits for receipt of index information from the server 132 (determination=NO), and upon receipt (determination=YES), proceeds to step S178. Here, the index information corresponds to, for example, the icons (1)-(4) on the index selection screen of the digital signage display device 54 in the upper row of Figure 4. Step S176 corresponds to step S120 (Figure 3).

[0070] In step S178, the display processing unit 144 transmits to the server 132 the index selected by the customer from the index selection screen of the digital signage display device 54.

[0071] In step S180, the display processing unit 144 waits to receive travel-related information from the server 132 (determination=NO), and upon receiving the information (determination=YES), the process proceeds to step S182. Here, the travel-related information refers to, for example, information related to the content of the screen of the digital signage display device 54 in the lower part of Figure 4. Step S182 corresponds to step S122 (Figure 3).

[0072] Next, the flowchart of the server-side execution portion in Fig. 7B will be described. The correspondence between the steps in Fig. 7B and the steps in Fig. 3 will be described. Step S192 is processing corresponding to the processing of steps S100 and S102. Steps S194, S196, S198, S200, S202, and S206 are processing corresponding to the processing of steps S106, S108, S110, S112, S114, S116, and S118, respectively. Step S214 is processing corresponding to step S124.

[0073] The differences between Figure 7B and Figure 3 are that these processes are performed by the server 132 in the network-based currency exchange method of Figure 7B, whereas in the standalone currency exchange method of Figure 3, they are performed by the currency exchange machine 10; and that the network-based server 132 in Figure 7B manages and generates travel-related information for all n currency exchange machines 10r, whereas in the standalone method of Figure 3, it manages and generates travel-related information for only one currency exchange machine 10.

[0074] In step S190, the personal attribute information recognition unit 72 and / or monetary information recognition unit 74 waits to receive exchange machine data from any currency exchange machine 10r (determination = NO), and upon receiving the exchange machine data (determination = YES), proceeds to step S192. The exchange machine data received from the currency exchange machine 10r is the exchange machine data (=exchange machine ID + passport data + monetary data) defined in step S174. The currency exchange machine 10r from which the personal attribute information recognition unit 72 and / or monetary information recognition unit 74 received the exchange machine data in step S190 corresponds to the "information request machine" of the present invention.

[0075] In step S192, the personal attribute information recognition unit 72 and the monetary information recognition unit 74 recognize the passport information and the monetary information, respectively, from the passport data and the monetary data included in the currency exchange machine data received in step S190. Step S192 corresponds to steps S100 and S102 (FIG. 3).

[0076] Although the flowchart in FIG. 7B does not include a step corresponding to step S104 in FIG. 3, the time and weather information recognition unit 76 of the server 132 (FIG. 6) identifies the location of the currency exchange machine 10r (which is also the "information request machine" of the present invention) from its ID, and then, similar to the time and weather information recognition unit in step S104, accesses the URL providing weather data, specifies the identified address, and obtains the local weather and future forecast weather (e.g., sunny or rainy), temperature, and humidity.

[0077] In step S194, the travel-related information generation unit 84 refers to past log information stored on the hard disk 166. The log information stored on the hard disk 166 is log information from all of the currency exchangers 10r in the currency exchange system 138. Therefore, even if the customer obtains travel-related information from any of multiple currency exchangers 10r in the currency exchange system 138 in step S200 (described later), the customer can always obtain new travel-related information without having to resubmit duplicate travel-related information.

[0078] In step S206, the travel-related information generation unit 84 can generate travel-related information using a data table and generation AI, similar to what the travel-related information generation unit 84 did in step S118 in the standalone currency exchange method.

[0079] In step S208, the travel-related information generation unit 84 transmits the index information to the currency exchanger 10r of the information request machine via the transceiver 140. In step S210, the travel-related information generation unit 84 waits to receive the index selected by the customer from the currency exchanger 10r of the information request machine (NO), and upon receiving the index (YES), starts step S212.

[0080] In step S212, the travel-related information generation unit 84 transmits the travel-related information corresponding to the index selected by the customer to the currency exchanger 10r as an information requester via the transceiver 140. Then, in step S214, the log information recording unit 86 (FIG. 6) stores the log information on the hard disk 166 of the hardware 150, similar to how the log information recording unit 86 in FIG. 2 stores the log information on the hard disk 68 of the hardware 62. However, the log information stored on the hard disk 166 of the hardware 150 includes the ID of the currency exchanger 10r in addition to the log information stored on the hard disk 68 of the hardware 62.

[0081] (Another embodiment) In the embodiment, the customer is described as an inbound foreign customer. However, the travel-related information presentation device of the present invention can also be used as a travel-related information presentation device for domestic nationals traveling abroad to exchange domestic currency for foreign currency. The currency exchange machine 10 requires domestic nationals to present their passport 56 when exchanging currency. In addition to nationality, the passport 56 also contains information such as the customer's date of birth, gender, and given name, which can identify the customer's personal attributes. By utilizing this personal attribute information, the benefit in step S110 can be granted, thereby increasing the efficiency of use of the currency exchange machine 10.

[0082] In providing travel-related information for domestic customers, it is effective for currency exchange businesses to collaborate with domestic travel businesses or businesses in other countries (e.g., tourism businesses and accommodation businesses in each country). For example, when a domestic customer exchanges yen for South Korean won, travel-related information about tourist spots, hotels, and amusement parks recommended by the partner South Korean business can be displayed on digital signage display 54. In this case, it is preferable to make special offers available to the customer at the destination store based on the customer's personal attribute information (e.g., age group) and the amount of exchange (i.e., the amount of local foreign currency after exchange, not the domestic currency), or to display travel-related information based on the season at the time of exchange on digital signage display 54.

[0083] (others) The currency exchange machine 10 and the currency exchange system 138 are embodiments of the travel-related information presentation device and the travel-related information presentation system of the present invention, respectively. The standalone currency exchange method of Figure 3 and the network currency exchange method of Figures 7A and 7B are embodiments of the travel-related information presentation method of the present invention.

[0084] The travel-related information presentation device and travel-related information presentation system of the present invention can improve convenience by being installed in currency exchange machine 10 and currency exchange system 138 in particular. This is because, as described above, currency exchange machine 10 and currency exchange system 138 require a traveler to present their passport when exchanging currency, as an anti-money laundering measure, and reads personal attributes identifying the customer from the passport, making it possible to provide travel-related information to the customer in addition to the currency exchange.

[0085] In the embodiment of the standalone currency exchange method of Figure 3, the computer (CPU 66) of currency exchange machine 10 performs the steps of the currency exchange method of Figure 3. In the networked currency exchange method of Figures 7A and 7B, the first computer (CPU 66) of each currency exchange machine 10r performs the steps of the currency exchange method of Figure 7A, and the second computer (CPU 162) of server 132 performs the steps of the currency exchange method of Figure 7B.

[0086] The present invention includes a program. A stand-alone program causes the computer (CPU 66) of the currency exchange machine 10 to execute the steps of the currency exchange method of Fig. 3. A network program causes a first computer (CPU 66) of the currency exchange machine 10 to execute the steps of the currency exchange method of Fig. 7A, and a second computer (CPU 162) of the server 132 to execute the steps of the currency exchange method of Fig. 7B.

[0087] In the present invention, travel-related information to be presented to a customer is generated based on the customer's personal attribute information read from the customer's passport 56. It will be clear to those skilled in the art from the description of this specification that a similar implementation can be achieved by using a driver's license or an IC card (e.g., a card issued by a financial institution such as a cash card 50 or a credit card issued based on the customer's identification, or an IC-equipped driver's license) instead of the passport 56. This is because, like the passport 56, these driver's licenses and IC cards also have personal attribute information directly written or stored as data along with the individual's ID, or can be indirectly recognized by accessing a predetermined database based on the ID.

[0088] When recognizing a customer's personal attribute information from a driver's license or IC card instead of a passport 56, it may be possible to recognize personal attribute information (e.g., the customer's address) that is not included in the passport 56. By utilizing such personal attribute information that could not be recognized from the passport 56, the services provided by the currency exchange machine 10 to customers can be expanded. For example, a driver's license includes the customer's address as personal attribute information that cannot be recognized from the passport 56. If the address is included in the log information stored on the hard disks 68 and 166 along with the customer ID, it is possible to determine whether past log information exists for another customer with the same address as the current customer during currency exchange at the currency exchange machine 10. If the determination is affirmative, the current customer is determined to be a family member of the other customer, and family privilege points are awarded to the current customer in addition to the repeat customer privilege points awarded in steps S110 and S198, thereby promoting the currency exchange business. [Explanation of symbols]

[0089] 10···Currency exchange machine, 28···Passport reader, 54···Digital signage display device, 56···Passport, 60···Control unit, 66, 162···CPU, 72···Personal attribute information recognition unit, 74···Monetary information recognition unit, 76···Time and weather information recognition unit, 78···Determination unit, 84···Travel-related information generation unit, 86···Log information recording unit, 88···Benefit granting unit, 138···Currency exchange system, 146···Internet.

Claims

1. a personal attribute information recognition unit that recognizes personal attribute information including at least one of the name, nationality, date of birth, and gender read from a passport presented by a customer; a monetary information recognition unit that recognizes monetary information including at least one of the amount of the local currency and the country in which the foreign currency is used when the customer who presents the passport exchanges foreign currency into local currency or vice versa using a currency exchange machine equipped with a display; a travel-related information generating unit that generates travel-related information based on the personal attribute information and the financial information and displays the travel-related information on the display; A travel-related information presentation device comprising:

2. 2. The travel-related information presentation device of claim 1, wherein the travel-related information generated by the travel-related information generation unit is information selected based on the personal attribute information and the monetary information to select places to visit for travelers that are within a predetermined distance or a predetermined travel time from the currency exchange machine and include at least one of tourist facilities, restaurants, accommodations, and merchandise stores.

3. a time and weather information recognition unit that recognizes time and weather information including at least one of the current date and time, season, temperature, and weather; The travel-related information presentation device according to claim 2 , wherein the travel-related information generation unit generates the travel-related information by taking into account the time and weather information.

4. a personal attribute information recognition unit that recognizes personal attribute information including at least one of the name, nationality, date of birth, and gender read from a passport presented by a customer; a travel-related information generating unit that generates travel-related information based on the personal attribute information and displays it on a display; Equipped with The travel-related information generation unit generates multiple pieces of travel-related information for each customer, displays the travel-related information selected by the customer from the multiple pieces of travel-related information on the display, displays a two-dimensional code linked to each screen that allows the customer to select from the multiple pieces of travel-related information, and when the customer reads the two-dimensional code with their smartphone and accesses the URL corresponding to the two-dimensional code using a browser app on the smartphone, the travel-related information screen on the display is switched to and displayed as a replacement for the customer's smartphone screen, a travel-related information presentation device.

5. a personal attribute information recognition unit that recognizes personal attribute information including at least one of the name, nationality, date of birth, and gender read from a passport presented by a customer; a travel-related information generating unit that generates travel-related information based on the personal attribute information and displays it on a display; a log information recording unit that records log information including the personal attribute information and passport information including the passport number simultaneously read from the passport of each customer in a storage device; a determination unit that, each time the passport information of a passport from each customer is read, references the passport number in the passport information and determines whether or not there is past log information containing a passport number that matches the referenced passport number; a reward provision unit that recognizes the customer as a returning customer when the determination unit makes a positive determination and provides a reward for the returning customer; A travel-related information presentation device comprising:

6. 6. The travel-related information presentation device according to claim 5, wherein the returning customer benefit granted by the benefit granting unit to the returning customer is a benefit whose economic value increases the larger the amount of foreign currency or local currency exchanged by the returning customer using the currency exchange machine equipped with the display together with the presentation of the passport.

7. the log information recording unit includes, in the log information stored in the storage device, travel-related information displayed on the display device for the customer associated with the passport number of the log information as displayed information; The travel-related information presentation device of claim 5, wherein when the determination unit determines that the customer is a returning customer, the travel-related information generation unit generates travel-related information that is different from the travel-related information related to the displayed information contained in the past log information of the returning customer.

8. a plurality of travel-related information presentation devices; a server that communicates with each travel-related information presentation device via a network; Equipped with Each travel-related information presentation device a display processing unit that transmits personal attribute information including at least one of the name, nationality, date of birth, and gender read from the passport presented by the customer to the server, receives travel-related information from the server, and displays the travel-related information on a display; Equipped with The server a travel-related information generation unit that, upon receiving the personal attribute information from each travel-related information presentation device, generates the travel-related information based on the personal attribute information from the information request device, using the travel-related information presentation device as an information request device, and returns the travel-related information to the information request device; A currency exchange system comprising:

9. the display processing unit transmits passport information including the personal attribute information and passport number simultaneously read from each customer's passport to the server; The server a log information recording unit that, upon receiving the passport information from each travel-related information presentation device, records log information including the passport information in a storage device, thereby recording log information related to all the travel-related information presentation devices; a determination unit that, upon receiving the passport information from each travel-related information presentation device, determines whether past log information related to the passport number of the passport information from the information request device is included in the past log information stored in the storage device, using the travel-related information presentation device as the information request device; When the determination by the determination unit is affirmative, the customer is identified as a returning customer, and notification information is transmitted to the information request device to the effect that a special benefit for returning customers will be granted to the returning customer; The currency exchange system according to claim 8 , wherein the display processing unit, upon receiving the notification information from the server, displays the notification information on the display.

10. the log information recording unit includes, in the log information stored in the storage device, travel-related information displayed on the travel-related information presentation device to the customer associated with the passport number of the log information as displayed information; The currency exchange system of claim 9, wherein when the determination unit determines that the customer is a returning customer, the travel-related information generation unit generates travel-related information that is different from the travel-related information related to the displayed information of the returning customer's past log information.

11. a personal attribute information recognition step of recognizing personal attribute information including at least one of a customer's name, nationality, date of birth, and gender read from a passport presented by the customer; a monetary information recognition step of recognizing monetary information including at least one of the amount of the local currency and the country in which the foreign currency is used when the customer who presented the passport exchanges foreign currency into local currency or vice versa using a currency exchange machine equipped with a display; a travel-related information generating step of generating travel-related information based on the personal attribute information and the financial information and displaying the travel-related information on the display device; A method for presenting travel-related information comprising:

12. A travel-related information presentation method executed by a first computer of each travel-related information presentation device and a second computer of a server that communicates with each travel-related information presentation device via a network, comprising: The method executed by the first computer of each travel-related information presentation device includes: transmitting personal attribute information including at least one of the name, nationality, date of birth, and gender read from the passport presented by the customer to a server; receiving travel-related information from the server and displaying the travel-related information on a display; Equipped with The second computer-implemented method includes: receiving the personal attribute information from each travel-related information presentation device; receiving the personal attribute information, generating the travel-related information based on the personal attribute information from the information requester, using the travel-related information presentation device that is the sender of the personal attribute information as an information requester; and returning the generated travel-related information to the information request device.

13. A travel-related information presentation method executed by a first computer of each travel-related information presentation device includes: transmitting personal attribute information including at least one of the name, nationality, date of birth, and gender read from the passport presented by the customer to a server; the server, having received the personal attribute information from each travel-related information presentation device, returns travel-related information generated based on the personal attribute information from the information request device to the information request device, with the travel-related information presentation device that is the sender of the personal attribute information as an information request device, and the travel-related information device corresponding to the information request device displays the travel-related information returned from the server on a display; A travel-related information presentation method comprising:

14. A travel-related information presentation method executed by a second computer of a server that communicates with each travel-related information presentation device via a network, comprising: receiving, from each travel-related information presentation device, personal attribute information including at least one of name, nationality, date of birth, and gender read from a passport presented by the customer; receiving the personal attribute information, generating travel-related information based on the personal attribute information from the information requester, using the travel-related information presentation device that is the sender of the personal attribute information as an information requester; and returning the generated travel-related information to the travel-related information presentation device corresponding to the information requester, which displays the generated travel-related information on a display when receiving the generated travel-related information.

15. A program causing a computer to execute each step of the travel-related information presentation method according to claim 11.

16. A program causing a plurality of computers to execute each step of the travel-related information presentation method according to claim 12.

17. A program causing a first computer to execute each step of the travel-related information presentation method according to claim 13.

18. A program causing a second computer to execute each step of the travel-related information presentation method according to claim 14.

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