Reporting device

The reporting device addresses confusion by sending notification-related messages, ensuring appropriate actions by providing status information about previous notification attempts, thus improving emergency response clarity.

JP7818170B2Active Publication Date: 2026-02-20SAXA
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Patent Information

Application Number
JP2022209134
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2022-12-27
Publication Date
2026-02-20
Estimated Expiration
2042-12-27

AI Technical Summary

Technical Problem

Conventional emergency reporting devices fail to provide clear status information about previous notification attempts, leading to confusion and inappropriate actions by subsequent recipients due to unknown notification histories.

Method used

A reporting device that sends a notification-related message alongside the primary message, including information about previous notification successes or failures to subsequent recipients, ensuring they take appropriate actions.

Benefits of technology

Ensures that subsequent recipients are informed of previous notification statuses, preventing confusion and ensuring appropriate responses to emergency reports.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

To allow a user in a next reporting destination responded to reporting to take an appropriate action for the reporting.SOLUTION: A reporting device automatically and sequentially performs reporting to a plurality of pre-registered reporting destinations according to the priority. The reporting device is configured to send a report message in first reporting to a reporting destination of the highest priority order. The reporting device is also configured to send, in addition to the report message, a report-related message based on information obtained in reporting to other reporting destinations among the plurality of reporting destinations prior to the reporting to the next reporting destination in reporting to the next reporting destination after the first reporting to the reporting destination of the highest priority order.SELECTED DRAWING: Figure 1
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Description

[Technical Field]

[0001] The present invention relates to a reporting device suitable for use as a reporting device that automatically reports the occurrence of an emergency, such as a fire or the intrusion of a suspicious person, to a reporting destination. [Background technology]

[0002] Known notification devices that automatically report emergencies such as a fire at a property being reported or an intrusion by a suspicious person include special number notification devices that report to special numbers such as 110 or 119, and notification devices that automatically report to security companies in mechanical security systems.

[0003] This type of reporting device not only makes a main report to a special call control desk for special numbers such as 110 or 119, or to a specific reporting destination such as a security company, but also automatically makes a secondary voice report (general report) using a telephone line after the main report has been completed, for post-event reporting to a general reporting destination (for example, the end user who is the person in charge of the property).

[0004] In this case, for general reporting, multiple reporting destinations can be set, and the reporting destinations can be prioritized, for example, to report in the following order: property manager → assistant manager → emergency response officer, etc. Also, for general reporting, a device is provided that can be set to report to the next reporting destination in order of priority, regardless of whether the reporting is successful (the person being reported answers and hears the reporting voice message) or unsuccessful (the person being reported does not answer, is on the phone, or is disconnected before the voice message is heard, etc.), and for the reporting destination where the reporting fails, a reporting sequence is repeated in order of priority, so that reporting is sent to all reporting destinations (see Patent Document 1 (JP 61-224551 A)). [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 61-224551 Summary of the Invention [Problem to be solved by the invention]

[0006] In the above-mentioned conventional notification device, notification messages for reporting the occurrence of an emergency, such as "A fire has broken out" or "A suspicious person has entered," are stored in advance in a memory for use in primary and secondary notifications (general notifications), and when a notification destination responds as a result of the notification, the stored notification message is read out and sent to the notification destination. Then, in secondary notifications, notifications are made in accordance with priority, and the notification messages are transmitted to the notification destinations in sequence.

[0007] However, in the case of secondary reporting using conventional reporting devices, when a report is made to the next reporting destination in accordance with priority, the user at the next reporting destination who responds to the report simply receives a reporting message informing them of the occurrence of an emergency, and the status of the report to the previous reporting destination is unknown, so there are cases in which the user at the next reporting destination who responds to the report is confused when taking action in response to the report.

[0008] Fig. 5 is a diagram showing an example of a secondary reporting sequence in a conventional reporting device of this type. In this example, a responsible person, for example, the president, and a deputy responsible person, for example, the general manager, are set as the destinations of the secondary reporting, and priority is set so that reporting is made in the order of the responsible person → deputy responsible person.

[0009] As shown in Fig. 5, when an abnormality such as a fire or the intrusion of a suspicious person is detected, the notification device first sends a notification to the telephone terminal (telephone number) of the person in charge who has the highest priority. In the example of Fig. 5, it is assumed that the person in charge does not respond to this notification at that telephone terminal. The notification device detects that there is no response from the person in charge's telephone terminal (non-response), determines that the notification has failed, stops sending the notification to the person in charge's telephone terminal, and sends a notification to the telephone terminal (telephone number) of the next-highest-ranking deputy person in charge.

[0010] In the example of Figure 5, the assistant manager responds to this report using his telephone terminal. When the reporting device detects the response from the assistant manager's telephone terminal, it creates a communication path between the reporting device and the assistant manager's telephone terminal, and sends a voice report message, in this example, "This is an emergency...", via this communication path. Therefore, the assistant manager hears this voice report message.

[0011] Next, in this example, since the previous attempt to notify the person in charge failed, the notification device makes another attempt to notify the person in charge's telephone terminal. In the example of Figure 5, the second attempt to notify the person in charge's telephone terminal also fails, and subsequent repeated attempts to notify the person in charge's telephone terminal also fail.

[0012] In the example of the reporting sequence in Figure 5, the assistant manager hears the audio report message, but is confused because he does not know whether the report has been sent to the manager. If the assistant manager thinks, "The report must have been sent to the manager, and the manager will deal with it," he may leave the report alone without taking any action.

[0013] However, in the example of Figure 5, in reality, all reports to the person in charge fail, and the person in charge does not take any action in response to the reports, so there is a problem in that even though a report is made based on the occurrence of an emergency, no appropriate action is taken in response to this report.

[0014] Next, the example in Fig. 6 is the same as the example in Fig. 5 in that the first report to the telephone terminal (telephone number) of the manager with the higher priority fails, and the report to the telephone terminal (telephone number) of the deputy manager with the next higher priority is successful. In the example in Fig. 6, when the reporting device makes a second report to the telephone terminal of the manager that failed the previous time, there is a response from the manager, and the report is successful.

[0015] In the case of Fig. 6, when both the assistant manager and the manager receive the notification message, they are not sure about the status of the notification to the other reporter, so a situation may arise in which the assistant manager takes some action based on the voice notification message, and the manager also takes some action based on the voice notification message, as shown in Fig. 6. When this happens, instructions are given in the form of duplicated actions, which may cause confusion at the site where the instructions are received.

[0016] SUMMARY OF THE INVENTION An object of the present invention is to provide a notification device that can solve the above problems. [Means for solving the problem]

[0017] In order to solve the above problem, the invention of claim 1 is as follows: A reporting device that automatically reports to multiple pre-registered reporting destinations in order of priority, The system is configured to send a notification message when a first notification is made to a notification destination with the highest priority, and When reporting to a next reporting destination after the first reporting to the reporting destination with the highest priority, in addition to the reporting message, a reporting-related message is sent based on information obtained when reporting to another reporting destination among the plurality of reporting destinations that was made before the reporting to the next reporting destination. And, a storage means for receiving and storing a message from the notification destination for which the notification has been successful; The notification-related message includes a message stored in the storage means. The present invention provides a notification device characterized by the above.

[0018] In the reporting device of the invention of claim 1 configured as described above, when reporting to the next reporting destination after the first reporting to the reporting destination with the highest priority, in addition to the reporting message, a reporting-related message is sent based on information obtained when reporting to the other reporting destination. In other words, according to the reporting device of the invention of claim 1 configured as described above, it is possible to send, as a reporting-related message, a message regarding the reporting situation up to the reporting destination in question, for example.

[0019] Therefore, according to the invention of claim 1 having the above-mentioned configuration, when a report is made to the next report destination in accordance with the priority, a report-related message is sent along with the report message, so that the user at the next report destination who responds to the report can deal with the report appropriately. [Effects of the Invention]

[0020] According to the present invention, a significant effect is achieved in that the next user to be notified who has responded to the notification can appropriately deal with the notification. [Brief explanation of the drawings]

[0021] [Figure 1] 1 is a diagram showing an example of the configuration of a reporting system including a first embodiment of a reporting device according to the present invention. [Figure 2] FIG. 3 is a flowchart showing an example of the flow of operations of the sub-notification processing unit in the first embodiment of the notification device according to the present invention. [Figure 3] FIG. 3 is a diagram showing an example of a sequence of a secondary notification in the first embodiment of the notification device according to the present invention. [Figure 4] FIG. 4 is a diagram illustrating a configuration example of a second embodiment of a reporting device according to the present invention. [Figure 5] FIG. 10 is a diagram showing an example of a sub-notification sequence in a conventional notification device. [Figure 6] FIG. 10 is a diagram showing another example of a sub-notification sequence in a conventional notification device. DETAILED DESCRIPTION OF THE INVENTION

[0022] Hereinafter, several embodiments of the notification device according to the present invention will be described with reference to the drawings.

[0023] [First embodiment] 1 is a diagram illustrating an example of the configuration of an emergency notification system including a notification device 1 according to a first embodiment. As described above, the notification device 1 according to the first embodiment in the emergency notification system of this example is configured to be able to issue a primary notification as well as a secondary notification when an abnormality occurs.

[0024] The reporting device 1 is connected to a communication network 2 including a telephone line. A main reporting destination 3 and a plurality of secondary reporting destinations 41, 42,..., 4n (n is a natural number) are connected to the communication network 2. As described above, the main reporting destination 3 is a special call control desk for special numbers such as 110 and 119, or a receiving terminal such as a security company. In this example, the secondary reporting destinations 41, 42,..., 4n are telephone terminals of general reporting destinations that are preset in the reporting device 1 as will be described later.

[0025] In this example, as shown in Figure 1, the reporting device 1 of the first embodiment is configured by connecting a main reporting processing unit 11, a secondary reporting processing unit 12, a reporting message storage unit 13, a secondary reporting destination information storage unit 14, a reporting status message storage unit 15, a display unit 16, various sensors 171, 172, ..., 17m (m is a natural number), and an input operation unit 18 to a control unit 10.

[0026] The various sensors 171, 172,..., 17m include fire sensors and monitoring sensors for monitoring intruders. The monitoring sensors include motion sensors and sensors for detecting whether doors, windows, etc. are open or closed. The input operation unit 18 may be configured to allow voice input in addition to text character input.

[0027] The control unit 10 is configured by, for example, a microprocessor, and performs overall control of the reporting device 1. The control unit 10 detects the occurrence of an abnormality by monitoring the sensor outputs of the sensors 171, 172, ..., 17m. Then, when the control unit 10 detects the occurrence of an abnormality, it controls the main reporting processing unit 11 and the secondary reporting processing unit 12 to make a main report and a secondary report.

[0028] When activated by the control unit 10, the main report processing unit 11 automatically dials the main report destination 3 to execute a report. A report message storage unit 13 stores voice report messages such as "This is an emergency." When the main report destination 3 responds, the main report processing unit 11 sends the voice report message obtained from the report message storage unit 13 to the main report destination 3.

[0029] When the main report processing unit 11 has completed the main report, the control unit 10 activates the secondary report processing unit 12. The secondary report processing unit 12 executes a secondary report based on the secondary report destination information stored in the secondary report destination information storage unit 14. The control unit 10 accepts in advance the setting of multiple secondary report destinations via the input operation unit 18, and also accepts the setting of priorities for the multiple secondary report destinations, which are stored in the secondary report destination information storage unit 14. Under the control of the control unit 10, the display unit 16 displays information for confirmation of each input secondary report destination.

[0030] The secondary notification processing unit 12 executes secondary notifications according to the set priority order to multiple secondary notification destinations stored in the secondary notification destination information storage unit 14, regardless of whether the notification to each secondary notification destination is successful or unsuccessful. As described above, a successful notification is when the person to be notified responds and a notification voice message is sent that the person to be notified can hear, while a failed notification is when the person to be notified does not respond, is busy, or is disconnected before the voice notification message is sent.

[0031] When the first sequence of notifications to multiple secondary notification destinations is completed in accordance with the priority order, if there is a secondary notification destination for which notification has failed, the secondary notification processing unit 12 performs a second sequence of notifications to the secondary notification destination for which notification has failed in accordance with the priority order.The secondary notification processing unit 12 then repeats the sequence of notifications in accordance with the priority order until there are no more secondary notification destinations for which notification has failed.

[0032] In this case, in this embodiment, when the highest priority secondary notification destination responds to the first notification to that secondary notification destination, the secondary notification processing unit 12 is configured to read out the voice notification message stored in the notification message storage unit 13 and send only this voice notification message to that highest priority secondary notification destination.

[0033] In this embodiment, the secondary notification processing unit 12 includes a notification status grasping unit 121 that grasps and stores / manages notification success or failure for each secondary notification destination, including the secondary notification destination with the highest priority. The notification status grasping unit 121 grasps and stores / manages notification status information on notification success or failure in association with each secondary notification destination.

[0034] When reporting to a next report destination after an initial report to the secondary report destination with the highest priority, and the next report destination responds, the secondary report processing unit 12 is configured to read and send out an audio report message stored in the report message storage unit 13, and also to read out a report status message corresponding to the report status up to the secondary report to the next report destination from the report status message storage unit 15, and send it to the next report destination. Here, the next report destination after an initial report to the secondary report destination with the highest priority includes all next report destinations when a second report sequence is performed in accordance with priority when there is a secondary report destination for which reporting has failed, and includes the secondary report destination with the highest priority for which reporting has failed during the initial report.

[0035] The notification status message is voice message information for notifying whether the notification was successful or unsuccessful, and is an example of a notification-related message. Examples of notification status messages that are stored and prepared in advance include "The first notification destination could not be contacted" (corresponding to the case where the notification to the first notification destination was unsuccessful) and "The second notification destination has been contacted" (corresponding to the case where the notification to the second notification destination was successful).

[0036] If a phrase specifying the secondary destination, such as a name or a job title, is registered in the secondary destination information storage unit 14 as the secondary destination name, a reporting status message using that phrase can be created and used. In that case, the reporting status message storage unit 15 leaves the secondary destination name blank, stores "Could not contact XX (XX means blank; the same applies below)" in the case of a failed report, and stores "XX has been contacted" in the case of a successful report, and creates a reporting status message by inserting the name, job title, etc. stored in the secondary destination information storage unit 14 into the "XX" part of the stored reporting status message.

[0037] In the sub-notification sequence, if there are multiple sub-notification destinations before the sub-notification destination that receives the notification status message, the notification status message may be configured to be sent so as to notify the notification status of all of the multiple sub-notification destinations before that.Also, if there are multiple sub-notification destinations before the sub-notification destination that receives the notification status message, one to multiple sub-notification destinations in a specific order may be set, for example, only the highest-order sub-notification destination may be set, and the notification status message may be sent so as to notify the notification status of that set sub-notification destination.

[0038] In addition, in the configuration of the notification device 1 in Figure 1, the main notification processing unit 11 and the sub notification processing unit 12 can be configured to be included in the control unit 10 by configuring them so that processing is performed by software (program).

[0039] [Example of Operation of the Sub-Notification Processing Unit 12 in the Notification Device 1 of the First Embodiment] Next, an example of the operation of the sub-notification processing unit 12 in the notification device 1 of the first embodiment will be described with reference to the flowchart of Fig. 2. In the description of the flowchart of Fig. 2, the sub-notification processing unit 12 will be described as being configured such that processing is executed by software (program) and is included in the control unit 10. In other words, the execution entity of each step in the flowchart of Fig. 2 will be described as the control unit 10.

[0040] When the control unit 10 detects the occurrence of an abnormality, it makes a main report using the function of the main report processing unit 11, and when the main report is completed, it starts the sub-report sequence of FIG.

[0041] First, the control unit 10 refers to the secondary report destination information storage unit 14 and sets the secondary report destination with the highest priority as the report destination (step S1). Next, the control unit 10 seizes the line, automatically dials the set secondary report destination (step S2), and monitors whether the secondary report destination has responded (step S3).

[0042] If it is determined in step S3 that the destination has responded, the control unit 10 sends the destination a notification message notifying the occurrence of an emergency, read from the notification message storage unit 13 (step S4). After completing the sending of the notification message, the control unit 10 disconnects the line (step S5), and stores information indicating that the notification was successful in association with the destination (step S6).

[0043] Furthermore, when it is determined in step S3 that the call destination did not respond, the control unit 10 releases the line (step S7) and stores information about the call failure in association with the call destination (step S8). Note that even if the call destination does not not respond but is busy or is disconnected before the voice call message is sent, the control unit 10 also releases the line and stores information about the call failure in association with the call destination.

[0044] After step S6 or step S8, the control unit 10 refers to the secondary reporting destination information storage unit 14, sets the next reporting destination as the reporting destination (step S9), seizes the line, automatically dials the reporting destination of the set destination (step S10), and monitors whether the next reporting destination has responded (step S11).

[0045] If it is determined in step S11 that the next report destination did not respond, the control unit 10 returns the process to step S7 to release the line, and in the next step S8, stores information about the report failure in association with the report destination, and then executes the processes from step S8 onwards.Also, if it is determined in step S11 that the next report destination responded, the control unit 10 sends to the report destination a report message notifying the occurrence of an emergency, which is read from the report message storage unit 13, and also sends, as a report-related message, a report status message for notifying the report status of the report destination preceding the next report destination, which is read from the report status message storage unit 15 (step S12).

[0046] Then, after completing the sending of the notification message and notification-related message in step S12, the control unit 10 determines whether the notification has been successful for all the secondary notification destinations stored in the secondary notification destination information storage unit 14 (step S13).

[0047] If it is determined in step S13 that the notification has not been successful for all of the secondary notification destinations stored in the secondary notification destination information storage unit 14, the control unit 10 returns the process to step S5 to disconnect the line, and in the next step S6 stores the information on the successful notification in association with the secondary notification destination, and then executes the processes from step S6 onwards.

[0048] Also, when it is determined in step S13 that the notifications to all the secondary notification destinations stored in the secondary notification destination information storage unit 14 have been successful, the control unit 10 disconnects the line (step S14) and terminates the secondary notification processing routine.

[0049] [Example of a secondary call sequence] Figure 3 shows an example of a secondary reporting sequence in the secondary reporting destination information storage unit 14 when a person in charge (e.g., the president) is set as the highest-level reporting destination, and two people, a deputy person in charge (e.g., a department manager), are set as the next highest-level reporting destination.

[0050] In the example of Fig. 3, when an abnormality is detected by the notification device 1, a notification is sent from the notification device 1 to the telephone terminal of the person in charge. In the example of Fig. 3, the person in charge does not respond to this notification.

[0051] The notification device 1 recognizes that the notification has failed because the manager's telephone terminal has not responded, stores this information, and sends a notification to the deputy manager's telephone terminal as the next destination. In the example of Figure 3, the deputy manager responds to this notification, so the notification device 1 sends the deputy manager a notification message stating "This is an emergency..." and, in response to the failure of the notification to the manager, who is the first destination, a notification status message stating "The first destination could not be contacted." The deputy manager hears this notification message and the notification status message and thinks, "Since the manager (president) has not been contacted, I will take the initiative," and takes appropriate action based on the notification.

[0052] The notification device 1 determines that the notification was successful based on the deputy manager's response to the notification made to the telephone terminal of the deputy manager as the next notification destination and listening to the notification message, and stores this information.Then, since the previous notification to the manager was unsuccessful, the notification device 1 makes another notification to the manager's telephone terminal.In the example of Figure 3, the manager responds to this second notification.

[0053] The notification device 1 then sends the manager a notification message stating "This is an emergency..." and, in response to the successful notification to the second destination, the deputy manager, sends a notification status message stating "The second destination has been contacted." The manager hears this notification message and notification status message and thinks, "If the deputy manager (general manager) has already been contacted, I'll try contacting him first," and takes appropriate action, such as contacting the deputy manager (general manager), without taking any prescribed action based on the notification.

[0054] As can be seen from the example sequence of Fig. 3, the reporting device 1 of the first embodiment can know the reporting status of other reporting destinations before reporting to the next reporting destination, thereby preventing a situation in which no appropriate action is taken in the conventional reporting sequence described using Fig. 5. It can also prevent a situation in which actions based on a report are taken repeatedly, as in the conventional reporting sequence described using Fig. 6.

[0055] [Second embodiment] In the reporting device of the first embodiment described above, a reporting status message is sent as a reporting-related message to notify the reporting status of other reporting destinations before reporting to the next reporting destination. However, the reporting-related message is not limited to the reporting status message as in the first embodiment, and may be any message based on information that can be obtained at the time of reporting before reporting to the next reporting destination.

[0056] The reporting device 1A of the second embodiment described below is configured to be able to send, as a report-related message, not only a report status message but also a message message such as an instruction message from a report receiver who responded to a report made before the report to the next report destination. That is, in the second embodiment, a message message obtained when a report is made to another report destination among multiple report destinations made before the report to the next report destination is used as the report-related message.

[0057] Figure 4 is a block diagram showing an example configuration of a notification device 1A of the second embodiment, and parts that are the same as those of the notification device 1 of the first embodiment in the example of Figure 1 are given the same reference symbols and detailed descriptions thereof are omitted.

[0058] 4, the notification device 1A of the second embodiment is provided with an incoming call processing unit 21, a recording unit 22, and a recorded message storage unit 23 in addition to the configuration of the notification device 1 of the first embodiment. The incoming call processing unit 21, the recording unit 22, and the recorded message storage unit 23 are configured to perform the necessary processing operations under the control of the sub-notification processing unit 12.

[0059] The sub-notification processing unit 12 in the notification device 1A of this second embodiment is configured to send a notification message to the sub-notification destination that responded to the notification (if a notification status message is also sent, the notification status message is also sent), and then receive a message message from the notification recipient of the sub-notification destination, in this example a voice instruction message, at the receiving processing unit 21, and store the received voice instruction message in the recorded message memory unit 23 by the recording unit 22.

[0060] In this case, after sending the notification message (if a notification status message is also sent, the notification status message is also sent), the secondary notification processing unit 12 sends a message prompting the user to input a message if there is a message to be transmitted to the secondary notification destination before receiving the message. For example, a message prompting the user to input a message may be something like, "If there is a message for another secondary notification destination, please speak when the beep sounds."

[0061] In the above example, when the secondary notification processing unit 12 receives a response to a notification, it records the message received by the incoming call processing unit 21 before releasing the line. However, if the incoming call processing unit 21 has the function of accepting incoming calls, it may accept an incoming call from the secondary notification destination where the notification was successful even after the line has been released, receive a message such as a voice instruction message, and have the recording unit 22 store the received message in the recorded message memory unit 23.

[0062] When a message such as a voice instruction message is stored in the recorded message storage unit 23, the sub-report processing unit 12 sends the message together with the message-related message to the message receiver who responds to the report to the next report destination.

[0063] In the second embodiment described above, in addition to the notification status message, a message such as an instruction message from the notification recipient who responded to the notification before the notification to the next notification destination is sent as the notification-related message. However, instead of the notification status message, the notification-related message may be configured to send only a recorded voice message.

[0064] [Other embodiments or modifications] In some reporting devices, the secondary reporting mode is not limited to the voice reporting mode to a telephone terminal as described above, but may also be set to a reporting mode via email or a dedicated app for each secondary reporting destination. In such reporting devices, when a report is made to a secondary reporting destination in a mode other than voice reporting, a message informing the next reporting destination of the reporting mode may be sent as a reporting-related message. For example, when a report is made to a secondary reporting destination of a person in charge with a higher priority by email, a message stating "A report has been made to the person in charge by email" may be sent as a reporting-related message. In other words, in this example, a reporting-related message is sent based on information about the reporting mode obtained when a report was made to another of the multiple reporting destinations before the report to the next reporting destination.

[0065] In addition, the reporting device in the above-mentioned embodiment is a device that makes a primary report and then makes a secondary report to a secondary report destination, but the reporting device according to this invention may also be a device that only has functions similar to the above-mentioned secondary report functions. [Explanation of symbols]

[0066] 1, 1A... reporting device, 2... communication network, 3... main reporting destination, 41 to 4n... secondary reporting destination, 10... control unit, 11... main reporting processing unit, 12... secondary reporting processing unit, 13... reporting message storage unit, 14... secondary reporting destination information storage unit, 15... reporting status message storage unit, 16... display unit, 171 to 17m... sensor, 21... receiving processing unit, 22... recording unit, 23... recorded message storage unit, 121... reporting status grasping unit

Claims

1. A reporting device that automatically reports to multiple pre-registered reporting destinations in order of priority, The system is configured to send a notification message when a first notification is made to a notification destination with the highest priority, and when reporting to a next report destination after a first report to the report destination with the highest priority, in addition to the report message, a report-related message is sent based on information obtained when reporting to another report destination among the plurality of report destinations that was made before the first report to the next report destination, a storage means for receiving and storing a message from the notification destination for which the notification has been successful; The notification-related message includes a message stored in the storage means. A reporting device characterized by:

2. A reporting device that automatically reports to multiple pre-registered reporting destinations in order of priority, The system is configured to send a notification message when a first notification is made to a notification destination with the highest priority, and when reporting to a next report destination after a first report to the report destination with the highest priority, in addition to the report message, a report-related message is sent based on information obtained when reporting to another report destination among the plurality of report destinations that was made before the first report to the next report destination, The notification-related message includes a message conveying the manner of notification to the notification destination. A reporting device characterized by:

3. The notification is automatically made in order according to the priority order, regardless of whether the notification to the notification destination is successful or unsuccessful, The notification-related message includes a message of notification success or notification failure to a notification destination with a higher priority.

3. The notification device according to claim 1 or 2.

4. The notification is automatically made in order according to the priority order, regardless of whether the notification is successful or unsuccessful for the destination, and is repeated until the notification is successful for all destinations; The notification-related message includes a message indicating whether or not a destination of a lower priority has responded.

3. The notification device according to claim 1 or 2.

5. a reporting status ascertaining means for ascertaining and storing reporting statuses of success and failure of reporting for each reporting destination in the reports automatically made in sequence according to the priority order; The notification-related message includes a message for transmitting the notification status to other notification destinations grasped by the notification status grasping means.

3. The notification device according to claim 1 or 2.

Citation Information

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