Customer authentication device, customer authentication method, and program

Abstract

A first acquisition unit (410) acquires master information including at least one of face information and iris information of a customer, and acquires, from a certificate held by the customer, information of the same type as at least a part of the master information and personal information of the customer. A storage processing unit (420) stores the master information and the personal information in a first storage unit (422) in association with each other when at least a part of the master information matches the information of the same type acquired from the certificate. A second acquisition unit (430) acquires, from an imaging device (30) installed in a store, information for authentication including information of the same type as the master information, and when there is master information that matches the information for authentication, acquires personal information corresponding to the master information. An execution unit (440) causes an in-store device (20) to execute a predetermined process using the personal information.

Description

Technical Field

[0001] The present invention relates to a customer authentication device, a customer authentication method, and a program.

Background Art

[0002] When performing predetermined processing in a store, an administrative agency, etc., personal information of the person may be used. For example, Patent Document 1 describes the following technology related to administrative procedures. First, personal information described in an identity certificate and irises are registered in the server in association with each other. Then, when iris information and personal information of a user are sent from a terminal, the server authenticates the user using the set of this iris information and personal information.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In recent years, the use of customer personal information in stores for processing has been increasing. The inventor of the present invention has considered reducing the burden on customers when performing this processing.

[0005] An example of the object of the present invention is to reduce the burden on customers when performing processing using customer personal information in a store.

Means for Solving the Problems

[0006] According to the present invention, master information including at least one of customer face information and iris information is acquired, and from a certificate held by the customer, information of the same type as at least a part of the master information and the customer's personal information are acquired by a first acquisition means. A storage processing means that, when at least a portion of the master information matches the same type of information obtained from the certificate, links the master information and the personal information together and stores them in the first storage means, A second acquisition means that acquires authentication information from an imaging means installed in the store, and when any of the information contained in the master information matches the authentication information, acquires the personal information corresponding to the master information. An in-store device installed in the store includes an execution means that causes the in-store device to perform a predetermined process using the personal information acquired by the second acquisition means, A customer authentication device equipped with the following features is provided.

[0007] According to the present invention, a computer, Master information including at least one of the customer's facial information and iris information is obtained, and at least a portion of the same type of information as the master information and the customer's personal information are obtained from the customer's identification document. When at least a portion of the master information matches the same type of information obtained from the certificate, the master information and the personal information are linked together and stored in the first storage means. Authentication information is obtained from an imaging device installed in the store, and if any of the information contained in the master information matches the authentication information, the personal information corresponding to that master information is obtained. A customer authentication method is provided that causes an in-store device installed in the store to perform a predetermined process using the acquired personal information.

[0008] According to the present invention, a computer, A first acquisition function that acquires master information including at least one of the customer's facial information and iris information, and acquires at least a portion of the same type of information as the master information and the customer's personal information from the customer's identification document, A storage processing function that, when at least a portion of the master information matches the same type of information obtained from the certificate, links the master information and the personal information together and stores them in the first storage means, A second acquisition function acquires authentication information from an imaging device installed in the store, and if any of the information contained in the master information matches the authentication information, it acquires the personal information corresponding to that master information. An in-store device installed in the store has an execution function that causes the second acquisition function to perform a predetermined process using the personal information acquired by the second acquisition function, A program is provided to give it this feature. [Effects of the Invention]

[0009] According to the present invention, when processing customer personal information at a store, the burden on the customer can be reduced. [Brief explanation of the drawing]

[0010] [Figure 1] This is a diagram illustrating the usage environment of the customer authentication device according to the first embodiment. [Figure 2] This figure shows an example of the functional configuration of a customer authentication device. [Figure 3] This figure shows an example of the hardware configuration of a customer authentication device. [Figure 4] This flowchart shows the first example of the process performed by the customer authentication device. [Figure 5] This flowchart shows a second example of the processing performed by the customer authentication device. [Figure 6] This flowchart shows a third example of the process performed by the customer authentication device. [Figure 7] This figure shows the usage environment of the customer authentication device according to the second embodiment. [Figure 8] This flowchart shows an example of the process performed by a customer authentication device. [Figure 9] This diagram shows the usage environment of the customer authentication device according to the third embodiment. [Modes for carrying out the invention]

[0011] Hereinafter, embodiments of the present invention will be described with reference to the drawings. In all the drawings, the same components are denoted by the same reference numerals, and the description thereof will be omitted as appropriate. In the following description, the face information may be a face image or a feature amount of a face generated from the face image. Also, the iris information may be an iris image or a feature amount of an iris generated from the iris image.

[0012] [First Embodiment] FIG. 1 is a diagram for explaining the usage environment of the customer authentication device 40 according to the present embodiment. The customer authentication device 40 is used together with the registration device 10, the in-store device 20 installed in the store, and the imaging device 30, authenticates the customer when the customer uses the in-store device 20, and transmits the personal information of the customer to the registration device 10. The customer authentication device 40 may be installed in the store or outside the store.

[0013] As an example, the in-store device 20 is a product registration device or a settlement device. As another example, the in-store device 20 controls whether a specific product (for example, alcohol or tobacco) can be taken out from a placement area on which the product is placed. For example, the in-store device 20 controls the lock of the door of the product shelf. As still another example, the in-store device 20 is a printing device that prints an address. As still another example, the in-store device 20 is a control device that controls the opening and closing of the door of the locker. height Before using the in-store device 20, the customer registers the necessary information in the customer authentication device 40 using the registration device 10. The registration device 10 may be, for example, a terminal (for example, a portable terminal) that the customer possesses, may be installed at the entrance of the store, or may be installed inside the store. When the registration device 10 is installed in front of the entrance of the store, the registration device 10 may open the door of the entrance of the store on the condition that it has acquired the information to be registered in the customer authentication device 40.

[0014]

[0015] ​Furthermore, the information registered using the registration device 10 includes information containing at least one of facial information and iris information (hereinafter referred to as master information), and personal information. Of these, the master information is generated by the registration device 10. On the other hand, personal information is obtained from certificates. Certificates are, for example, at least one of a driver's license, health insurance card, passport, and employee ID. Personal information includes, for example, information about the customer's age (for example, at least one of date of birth, age, and age group), and at least one of address information. Personal information may also include the customer's name.

[0016] The in-store device 20 and the imaging device 30 are arranged in close proximity to each other. Specifically, the imaging unit is positioned to capture images of people who intend to use the in-store device 20. The imaging device 30 has at least one (preferably both) of a first imaging unit for capturing images of the customer's face and a second imaging unit for capturing images of the customer's iris.

[0017] When a customer uses the in-store device 20, the imaging device 30 captures an image of the customer and generates authentication information. The authentication information includes at least one type of information that is at least a part of the master information. For example, if the master information includes facial information, the authentication information includes facial information. Also, if the master information includes iris information, the authentication information includes iris information. Furthermore, if the master information includes both facial information and iris information, the authentication information includes at least one (or both) of the facial information and iris information. When the customer authentication device 40 finds that the authentication information matches the master information, it reads the personal information corresponding to the master information and transmits it to the in-store device 20.

[0018] The in-store device 20 performs predetermined processing using personal information obtained from the customer authentication device 40. If the in-store device 20 is a product registration device or a payment device, the in-store device 20 uses this personal information to determine whether or not to register or pay for products with age restrictions. The in-store device 20 also retrieves products with age restrictions from the storage area where they are placed. heightIf the system controls whether an item can be retrieved or not, it will use this personal information to determine whether the item can be retrieved. Furthermore, if the in-store device 20 is a printer that prints addresses, it will print the addresses included in the personal information. Also, if the in-store device 20 is a control device that controls the opening and closing of locker doors, it will use this personal information to control the opening and closing of locker doors.

[0019] Figure 2 shows an example of the functional configuration of the customer authentication device 40. In the example shown in this figure, the customer authentication device 40 comprises a first acquisition unit 410, a storage processing unit 420, a second acquisition unit 430, and an execution unit 440.

[0020] The first acquisition unit 410 acquires the master information and personal information described above from the registration device 10. The certificate also records at least some of the same type of information as the master information (hereinafter referred to as certificate biometric information). The first acquisition unit 410 also acquires the certificate biometric information from the registration device 10 along with the master information and personal information. For example, if the master information includes facial information, the certificate biometric information includes facial information. Also, if the master information includes iris information, the certificate biometric information includes iris information. Furthermore, if the master information includes both facial information and iris information, the certificate biometric information includes at least one of the facial information and iris information.

[0021] The memory processing unit 420 stores the master information and personal information in the first storage unit 422, linking them together, when at least a portion of the master information matches the certificate biometric information acquired by the first acquisition unit 410. The second acquisition unit 430 acquires the authentication information described above from the imaging device 30, and when the information contained in any of the master information matches the authentication information, it acquires the personal information corresponding to that master information from the first storage unit 422. The execution unit 440 causes the in-store device 20 to execute a predetermined process using the personal information acquired by the second acquisition unit 430. A specific example of the execution process is as described above.

[0022] In the example shown in this figure, the first storage unit 422 is part of the customer authentication device 40. However, the first storage unit 422 may be located outside the customer authentication device 40. Also, the storage device in which the registration device 10 stores master information and personal information may be separate from the first storage unit 422. In this case, this storage device may store information other than master information and personal information (for example, membership number). The master information and personal information in this storage device and the master information and personal information in the first storage unit 422 are synchronized.

[0023] Furthermore, if the registration device 10 is installed at the entrance of the store, the information stored in the first storage unit 422 may be erased after registration and after a condition is met. This condition may be, for example, a period of time since registration (e.g., one day, one week, or one month), or a period of time since the last time the information was used.

[0024] Furthermore, if the first storage unit 422 is located outside the customer authentication device 40, the first storage unit 422 may be shared by multiple customer authentication devices 40 (i.e., between multiple stores). In this case, for example, if information is registered in the first storage unit 422 using the registration device 10 at the entrance of one store, the customer authentication devices 40 of other stores can use this information. In other words, the customer a All you need to do is register your information at the store.

[0025] Figure 3 shows an example of the hardware configuration of the customer authentication device 40. The customer authentication device 40 includes a bus 1010, a processor 1020, a memory 1030, a storage device 1040, an input / output interface 1050, and a network interface 1060.

[0026] Bus 1010 is a data transmission path for the processor 1020, memory 1030, storage device 1040, input / output interface 1050, and network interface 1060 to send and receive data to and from each other. However, the method of connecting the processor 1020 and the other components to each other is not limited to bus connection.

[0027] Processor 1020 is a processor implemented in components such as the CPU (Central Processing Unit) and GPU (Graphics Processing Unit).

[0028] Memory 1030 is a main memory device implemented using RAM (Random Access Memory), etc.

[0029] The storage device 1040 is an auxiliary storage device implemented as an HDD (Hard Disk Drive), SSD (Solid State Drive), memory card, or ROM (Read Only Memory). The storage device 1040 stores program modules that implement each function of the customer authentication device 40 (for example, the first acquisition unit 410, the memory processing unit 420, the second acquisition unit 430, and the execution unit 440). The processor 1020 reads these program modules into the memory 1030 and executes them, thereby realizing each function corresponding to the program module. The storage device 1040 also functions as the first storage unit 422.

[0030] The input / output interface 1050 is connected to the customer authentication device 40 and This is an interface for connecting input / output devices.

[0031] The network interface 1060 is an interface for connecting the customer authentication device 40 to a network. This network may be, for example, a LAN (Local Area Network) or a WAN (Wide Area Network). The network interface 1060 may connect to the network via a wireless connection or a wired connection. The customer authentication device 40 may communicate with the registration device 10, the in-store device 20, and the imaging device 30 via the network interface 1060.

[0032] Figure 4 is a flowchart showing a first example of the processing performed by the customer authentication device 40. This figure shows the processing when the customer authentication device 40 stores master information and personal information in the first storage unit 422.

[0033] The registration device 10 has an imaging unit for generating master information. If the master information includes both face information and iris information, the registration device 10 has an imaging unit for generating face information and an imaging unit for generating iris information. The customer then generates the master information using the imaging unit of the registration device 10 (step S10).

[0034] Furthermore, the customer allows the registration device 10 to acquire personal information and certificate biometric information by having the registration device 10 capture the certificate in its imaging unit. Here, the processing of the generated image (for example, character recognition processing or extraction of certificate biometric information) may be performed by the registration device 10 or by the customer authentication device 40. Note that the certificate is stored in memory or If a storage unit such as a magnetic medium is provided and personal information and certificate biometric information are stored in this storage unit, the registration device 10 may read the personal information and certificate biometric information from this storage unit (step S20).

[0035] Next, the registration device 10 transmits the master information, personal information, and certificate biometric information to the customer authentication device 40 (step S30).

[0036] The first acquisition unit 410 of the customer authentication device 40 acquires master information, personal information, and certificate biometric information from the registration device 10. Next, the storage processing unit 420 compares the master information and certificate biometric information with each other, and if the score indicating the comparison result is equal to or greater than a certain threshold, it determines that the master information and certificate biometric information match (Step S40: Yes). Subsequently, the storage processing unit 420 associates the master information and personal information with each other and stores them in the first storage unit 422 (Step S70), and stores the master information and personal information in the first storage unit 422. butInformation indicating completion is sent to the registration device 10 (step S70). The registration device 10 then performs predetermined processing. For example, the registration device 10 may display information indicating that storage is complete on its display. If the registration device 10 is installed in front of the store entrance, the registration device 10 may open the store entrance door (step S80).

[0037] On the other hand, if the score indicating the result of matching the master information and the certificate biometric information is below the standard value, the memory processing unit 420 determines that the master information and the certificate biometric information do not match (step S40 :No ), and information indicating that these were inconsistent is sent to the registration device 10 (step S50). The registration device 10 then displays information on the display indicating that the memory failed (step S60).

[0038] Note that the process shown in step S40 may be performed by the registration device 10. In this case, if the score indicating the result of matching the master information and certificate biometric information is equal to or greater than the standard value, the registration device 10 transmits the master information and personal information to the customer authentication device 40. Then steps S50 and S70 are omitted.

[0039] Figure 5 is a flowchart showing a second example of the processing performed by the customer authentication device 40. In this figure, the customer authentication device 40 causes the in-store device 20 to perform processing using personal information. In the example shown in this figure, the in-store device 20 retrieves a product from the product registration device or payment device, or from the storage area. height It is a device that controls whether or not data can be retrieved. The personal information stored in the first memory unit 422 includes the customer's age.

[0040] First, a customer who wishes to use the in-store device 20 moves close to the in-store device 20. The imaging device 30, which is compatible with the in-store device 20, then captures an image of at least one of the customer's face and iris and generates authentication information. The authentication information includes at least one type of information, as detailed above, which is at least a part of the master information (step S110). Next, the imaging device 30 transmits the generated authentication information to the customer authentication device 40 (step S120).

[0041] The second acquisition unit 430 of the customer authentication device 40 acquires authentication information from the imaging device 30. The execution unit 440 then uses the first storage unit 422 to identify master information that matches the authentication information (step S130), and reads the customer's age corresponding to the identified master information from the first storage unit 422 (step S140). If the read age meets the criteria, for example, if it is above the criteria age (step S150: Yes), the execution unit 440 causes the in-store device 20 to execute a predetermined process. For example, if the in-store device 20 is a product registration device or a payment device, the in-store device 20 performs processing related to the sale of age-restricted products (for example, registration or payment of the product). The in-store device 20 also retrieves the age-restricted product from the storage area where the product is placed. height If you are controlling whether to remove or not remove the product, remove the product from the storage area. height Make it so (Step S170).

[0042] Furthermore, if the authentication information includes both facial information and iris information, in step S130, the execution unit 440 may first perform facial information verification, and if facial information verification fails (for example, if the customer is wearing a mask), then perform iris information verification.

[0043] Figure 6 is a flowchart showing a third example of the processing performed by the customer authentication device 40. In the example shown in this figure, the personal information includes the customer's address. The personal information may also include the customer's name. The in-store device 20 is a printing device that prints the customer's address on slips or other documents. Here, the slips are, for example, delivery slips, but are not limited to these.

[0044] The process from step S110 to step S140 is the same as in the example shown in Figure 5. In step S140, the execution unit 440 of the customer authentication device 40 reads the customer's address from the first storage unit 422. At this point, the execution unit 440 may also read the customer's name from the first storage unit 422.

[0045] The execution unit 440 then transmits the information read from the first storage unit 422 to the in-store device 20 (step S180). The in-store device 20 prints the information obtained from the execution unit 440, for example, on a slip (step S182). The in-store device 20 may also perform other processing using the customer's address and name.

[0046] As described above, according to this embodiment, the customer uses the registration device 10 to store the personal information stored in the certificate in the customer authentication device 40, associating it with the master information. The master information includes at least one of facial information and iris information. When the customer uses the in-store device 20 in the store, the customer authentication device 40 identifies the master information that matches the authentication information generated by the store's imaging device 30 and transmits the personal information corresponding to this master information to the in-store device 20. Therefore, the burden on the customer is reduced when the in-store device 20 processes the customer's personal information.

[0047] [Second Embodiment] Figure 7 shows the usage environment of the customer authentication device 40 according to this embodiment. In this embodiment, the in-store device 20 is a locker such as a delivery box, and is provided for customers to receive mail and packages (hereinafter referred to as "deliveries") at the store rather than at home. When delivering a delivery, the delivery person needs to confirm that the customer is located at the delivery address. However, in this embodiment, as will be explained below, the delivery person does not need to perform this confirmation directly.

[0048] The in-store device 20 is connected to the second storage unit 50. The second storage unit 50 stores the delivery address of a delivery item when the item is placed in the locker. This address is entered into the second storage unit 50 via the in-store device 20, for example, by a delivery person. The customer authentication device 40 then requires that the address stored in the second storage unit 50 (i.e., the address designated as the delivery destination) matches the address read from the first storage unit 422 (i.e., the address listed on the certificate) in order to open the locker door. The second storage unit 50 may be installed inside the store or outside the store.

[0049] Figure 8 is a flowchart showing an example of the processing performed by the customer authentication device 40 according to this embodiment. The processing from step S110 to step S140 is the same as the example shown in Figure 6.

[0050] Furthermore, the execution unit 440 of the customer authentication device 40 requests the in-store device 20 to provide the address stored in the second storage unit 50, either in parallel with or after steps S130 and S140 (step S190). The in-store device 20 then reads the address stored in the second storage unit 50 and transmits it to the execution unit 440 of the customer authentication device 40 (step S192). If the address obtained from the in-store device 20 matches the address read from the first storage unit 422 (step S194: Yes), the execution unit 440 performs the process to open the door of the in-store device 20, i.e., transmits a lock release signal (step S196).

[0051] When the in-store device 20 receives an unlock signal from the customer authentication device 40, it unlocks the door of the in-store device 20 (step S198). This allows the customer to retrieve their delivery from the in-store device 20.

[0052] As described above, according to this embodiment, when it is necessary to confirm that the customer is located at the delivery address, the delivery person can place the delivery item in the in-store device 20. When the customer retrieves the delivery item from the in-store device 20, the customer does not need to present any identification to prove their address. Therefore, the burden on the customer is reduced when the in-store device 20 processes the customer's personal information.

[0053] [Third Embodiment] Figure 9 shows the usage environment of the customer authentication device 40 according to this embodiment. In this embodiment, the store is equipped with a first in-store device 22 and a second in-store device 24. The first in-store device 22 is an example of the in-store device 20, and retrieves a specific product from a storage area where the product is placed. height It controls whether the item can be taken out or not. The second in-store device 24 is also an example of an in-store device 20, and is a product registration device or a payment device.

[0054] Furthermore, the store is equipped with a first imaging device 32 and a second imaging device 34. Both the first imaging device 32 and the second imaging device 34 have the same functions as the imaging device 30. The first imaging device 32 is used when a customer uses the first in-store device 22, and the second imaging device 34 is used when a customer uses the second in-store device 24. The pair of the first in-store device 22 and the first imaging device 32, and the pair of the second in-store device 24 and the second imaging device 34, together with the customer authentication device 40, perform the processing shown in Figure 5.

[0055] The first imaging device 32 generates facial information, and the second imaging device 34 generates at least iris information. In other words, when retrieving a product, authentication is performed using facial information, and when purchasing a product, authentication is performed using at least iris information (preferably authentication using both facial information and iris information). Facial authentication may also be used in combination when purchasing a product.

[0056] Performing iris recognition requires the customer to align their eyes with the direction of the imaging device, which places some burden on the customer. In contrast, in this embodiment, facial recognition is performed when retrieving a product. Therefore, the burden on the customer is reduced. On the other hand, when purchasing a product, at least iris recognition is performed. Therefore, the authentication accuracy when purchasing a product is increased.

[0057] The embodiments of the present invention have been described above with reference to the drawings, but these are merely examples of the present invention, and various other configurations can also be adopted.

[0058] Furthermore, while the flowcharts used in the above description show multiple steps (processes) in sequence, the execution order of the steps performed in each embodiment is not limited to the order in which they are described. In each embodiment, the order of the illustrated steps can be changed to the extent that it does not impede the content. Also, the above embodiments can be combined to the extent that their contents do not conflict.

[0059] Some or all of the above embodiments may also be described as follows, but are not limited to the following: 1. A first acquisition means that acquires master information including at least one of the customer's facial information and iris information, and acquires at least a portion of the same type of information as the master information and the customer's personal information from the customer's identification document, A storage processing means that, when at least a portion of the master information matches the same type of information obtained from the certificate, links the master information and the personal information together and stores them in the first storage means, A second acquisition means that acquires authentication information from an imaging means installed in the store, and when any of the information contained in the master information matches the authentication information, acquires the personal information corresponding to the master information. An in-store device installed in the store includes an execution means that causes the in-store device to perform a predetermined process using the personal information acquired by the second acquisition means, A customer authentication device equipped with the following features. 2. In the customer authentication device described in item 1 above, The aforementioned personal information pertains to the age of the aforementioned customer. The execution means is a customer authentication device that causes the in-store device to perform the predetermined process when the age meets the criteria. 3. In the customer authentication device described in item 2 above, The aforementioned in-store device is a product registration device or a payment device. The aforementioned predetermined process is a customer authentication device that processes the sale of a specific product. 4. In the customer authentication device described in item 2 above, The first in-store device allows a customer to take a specific product from a designated area where that product is placed. height It controls whether it can be removed or not. The first predetermined process performed by the first in-store device involves removing the product from the aforementioned storage area. height A customer authentication device is a process that enables this. 5. In the customer authentication device described in item 4 above, The aforementioned master information includes both the facial information and the iris information. Furthermore, a second in-store device may be a product registration device or a payment device. The second predetermined process in the second in-store device is a process relating to the sale of the specific product, The store is provided with a first imaging means for the first store device and a second imaging means for the second store device. A customer authentication device in which the first imaging means generates facial information and the second imaging means generates at least iris information. 6. In the customer authentication device described in item 1 above, The aforementioned personal information relates to the customer's address and is used in the customer authentication device. 7. In the customer authentication device described in item 6 above, The aforementioned predetermined process is a customer authentication device that prints the customer's address. 8. In the customer authentication device described in item 6 above, The aforementioned in-store device is a locker. When the door of the locker is closed, the customer's address is stored in the second storage means in association with the locker. The execution means is a customer authentication device that, when the address obtained by the second acquisition means as personal information matches the address stored in the second storage means, performs the predetermined process of opening the locker door. 9. In the customer authentication device described in any one of items 1 to 8 above, The first acquisition means is a customer authentication device that acquires the master information, the same type of information, and the personal information from the customer's terminal. 10. In the customer authentication device described in any one of items 1 to 9 above, The first acquisition means is a customer authentication device that acquires the master information, the same type of information, and the personal information from an input device installed at the entrance of the store or inside the store. 11. The computer, Master information including at least one of the customer's facial information and iris information is obtained, and at least a portion of the same type of information as the master information and the customer's personal information are obtained from the customer's identification document. When at least a portion of the master information matches the same type of information obtained from the certificate, the master information and the personal information are linked together and stored in the first storage means. Authentication information is obtained from an imaging device installed in the store, and if any of the information contained in the master information matches the authentication information, the personal information corresponding to that master information is obtained. A customer authentication method that causes an in-store device installed in the store to perform a predetermined process using the acquired personal information. 12. In the customer authentication method described in item 11 above, The aforementioned personal information pertains to the age of the aforementioned customer. The computer is a customer authentication method that causes the in-store device to perform the predetermined process when the age meets the criteria. 13. In the customer authentication method described in item 12 above, The aforementioned in-store device is a product registration device or a payment device. The aforementioned predetermined process is a customer authentication method that relates to the sale of a specific product. 14. In the customer authentication method described in item 12 above, The first in-store device allows a customer to take a specific product from a designated area where that product is placed. height It controls whether it can be removed or not. The first predetermined process performed by the first in-store device involves removing the product from the aforementioned storage area. height A customer authentication method is a process that ensures this happens. 15. In the customer authentication method described in item 14 above, The aforementioned master information includes both the facial information and the iris information. Furthermore, a second in-store device may be a product registration device or a payment device. The second predetermined process in the second in-store device is a process relating to the sale of the specific product, The store is provided with a first imaging means for the first store device and a second imaging means for the second store device. A customer authentication method comprising a first imaging means that generates facial information and a second imaging means that generates at least iris information. 16. In the customer authentication method described in item 11 above, The aforementioned personal information relates to the customer's address and is a customer authentication method. 17. In the customer authentication method described in item 16 above, The aforementioned predetermined process is a customer authentication method which involves printing the customer's address. 18. In the customer authentication method described in item 16 above, The aforementioned in-store device is a locker. When the door of the locker is closed, the customer's address is stored in the second storage means in association with the locker. The computer is a customer authentication method that, when the address obtained by the second acquisition means matches the address stored in the second storage means, performs the predetermined process of opening the locker door. 19. In any of the customer authentication methods described in items 11 to 18 above, A customer authentication method in which the computer obtains the master information, the same type of information, and the personal information from the customer's terminal. 20. In any of the customer authentication methods described in items 11 to 19 above, A customer authentication method in which the computer obtains the master information, the same type of information, and the personal information from an input device installed at the entrance of the store or inside the store. 21. To the computer, A first acquisition function that acquires master information including at least one of the customer's facial information and iris information, and acquires at least a portion of the same type of information as the master information and the customer's personal information from the customer's identification document, A storage processing function that, when at least a portion of the master information matches the same type of information obtained from the certificate, links the master information and the personal information together and stores them in the first storage means, Is it an imaging device installed inside the store? and others A second acquisition function that acquires authentication information and, if any of the information contained in the aforementioned master information matches the authentication information, acquires the aforementioned personal information corresponding to that master information. An in-store device installed in the store has an execution function that causes the second acquisition function to perform a predetermined process using the personal information acquired by the second acquisition function, A program to give it a specific feature. 22. In the program described in item 21 above, The aforementioned personal information pertains to the age of the aforementioned customer. The execution function is a program that causes the in-store device to perform the predetermined process when the age meets the criteria. 23. In the program described in 22 above, The aforementioned in-store device is a product registration device or a payment device. The aforementioned predetermined process is a program that performs a process related to the sale of a specific product. 24. In the program described in 22 above, The first in-store device allows a customer to take a specific product from a designated area where that product is placed. height It controls whether it can be removed or not. The first predetermined process performed by the first in-store device involves removing the product from the aforementioned storage area. height A program that performs a process to make something happen. 25. In the program described in 24 above, The aforementioned master information includes both the facial information and the iris information. Furthermore, a second in-store device may be a product registration device or a payment device. The second predetermined process in the second in-store device is a process relating to the sale of the specific product, The store is provided with a first imaging means for the first store device and a second imaging means for the second store device. A program in which the first imaging means generates face information and the second imaging means generates at least iris information. 26. In the program described in item 21 above, The aforementioned personal information is related to the address of the aforementioned customer. 27. In the program described in 26 above, The aforementioned predetermined process is a program that prints the customer's address. 28. In the program described in item 26 above, The aforementioned in-store device is a locker. When the door of the locker is closed, the customer's address is stored in the second storage means in association with the locker. The execution function is a program that, when the address obtained by the second acquisition function as personal information matches the address stored in the second storage means, performs the predetermined process of opening the locker door. 29. In any of the programs described in items 21 to 28 above, The first acquisition function is a program that acquires the master information, the same type of information, and the personal information from the customer's terminal. 30. In any of the programs described in items 21 to 29 above, The first acquisition function is a program that acquires the master information, the same type of information, and the personal information from an input device installed at the entrance of the store or inside the store.

[0060] This application claims priority based on Japanese Patent Application No. 2020-052760, filed on 24 March 2020, and incorporates all of its disclosures herein. [Explanation of symbols]

[0061] 10. Registration device 20 In-store equipment 22 First in-store device 24. Second in-store device 30 Imaging device 32 First imaging device 34 Second imaging device 40 Customer Authentication Device 50 2nd memory section 410 First acquisition part 420 Memory Processing Unit 422 1st memory section 430 Second Acquisition Department 440 Execution Unit

Claims

1. It comprises a first acquisition means, a memory processing means, a second acquisition means, and an execution means, The first acquisition means acquires master information, including at least one of the customer's facial information and iris information, from the entrance of the store or an input device installed inside the store, before the customer uses the in-store equipment installed inside the store, and acquires at least a portion of the same type of information as the master information and the customer's personal information from the identification card the customer possesses. When the storage processing means finds that at least a portion of the master information matches the same type of information obtained from the certificate, it links the master information and the personal information together and stores them in the first storage means. Subsequently, when the customer uses the in-store equipment installed in the store, The second acquisition means acquires authentication information of the customer from an imaging means installed in the store that images the customer inside the store, and if any of the information contained in the master information matches the authentication information, it acquires the personal information of the customer corresponding to the master information. The execution means causes an in-store device installed in the store to perform a predetermined process using the personal information acquired by the second acquisition means. The memory processing means is a customer authentication device that erases the information stored in the first memory means after predetermined conditions are met.

2. In the customer authentication device according to claim 1, The aforementioned personal information pertains to the age of the aforementioned customer. The execution means is a customer authentication device that causes the in-store device to perform the predetermined process when the age meets the criteria.

3. In the customer authentication device according to claim 2, The aforementioned in-store device is a product registration device or a payment device. The aforementioned predetermined process is a customer authentication device that processes the sale of a specific product.

4. In the customer authentication device according to claim 2, The in-store equipment includes a first in-store equipment and a second in-store equipment. The first in-store device controls whether or not a customer can take a specific product from the designated area where that product is placed. The first predetermined process performed by the first in-store device is a customer authentication device that enables the customer to retrieve the product from the aforementioned storage area.

5. In the customer authentication device according to claim 4, The aforementioned master information includes both the facial information and the iris information. Furthermore, the second in-store device may be a product registration device or a payment device. The second predetermined process in the second in-store device is a process relating to the sale of the specific product, The store is provided with a first imaging means for the first in-store device and a second imaging means for the second in-store device. A customer authentication device in which the first imaging means generates facial information and the second imaging means generates at least iris information.

6. In the customer authentication device according to claim 1, The aforementioned personal information relates to the customer's address and is used in the customer authentication device.

7. In the customer authentication device according to claim 6, The aforementioned predetermined process is a customer authentication device that prints the customer's address.

8. In the customer authentication device according to claim 6, The aforementioned in-store device is a locker. When the door of the locker is closed, the customer's address is stored in the second storage means and associated with the locker. The execution means is a customer authentication device that, when the address obtained by the second acquisition means as personal information matches the address stored in the second storage means, performs the predetermined process of opening the locker door.

9. Computers Before a customer uses an in-store device installed in the store, master information including at least one of the customer's facial information and iris information is obtained from the store entrance or an input device installed in the store, and at least a portion of the same type of information as the master information and the customer's personal information are obtained from the identification card the customer possesses. When at least a portion of the master information matches the same type of information obtained from the certificate, the master information and the personal information are linked together and stored in the first storage means. Subsequently, when the customer uses the in-store equipment installed in the store, Authentication information of the customer is obtained from an imaging device installed in the store that images the customer inside the store, and if any of the information contained in the master information matches the authentication information, the personal information of the customer corresponding to the master information is obtained. The in-store device installed in the store is instructed to perform a predetermined process using the acquired personal information. A customer authentication method comprising deleting information stored in the first storage means after predetermined conditions have been met.

10. On the computer, It has a first acquisition function, a memory processing function, a second acquisition function, and an execution function. The first acquisition function acquires master information, including at least one of the customer's facial information and iris information, from the entrance of the store or an input device installed inside the store before the customer uses the in-store equipment installed inside the store, and acquires at least a portion of the same type of information as the master information and the customer's personal information from the identification card the customer possesses. The memory processing function, when at least a portion of the master information matches the same type of information obtained from the certificate, links the master information and the personal information together and stores them in the first storage means. Subsequently, when the customer uses the in-store equipment installed in the store, The second acquisition function acquires authentication information of the customer from an imaging means installed in the store that images the customer inside the store, and if any of the information contained in the master information matches the authentication information, it acquires the personal information of the customer corresponding to the master information. The execution function causes the in-store device installed in the store to perform a predetermined process using the personal information acquired by the second acquisition function. The memory processing function is a program that erases the information stored in the first storage means after predetermined conditions have been met.

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