Washing machine system

Abstract

To provide a washing machine and a washing machine system that allow a user to select operation settings according to the user's needs for the task of selecting operation settings of the washing machine. [Solution] The washing machine system includes a washing machine and a server 200. Server 200 includes a server storage unit 211, a server communication unit 210, and a server control unit 212. Server storage unit 211 can store recommendation information 21a that indicates recommended operation settings for the washing machine. Server communication unit 210 communicates with the washing machine. Server control unit 212 controls server communication unit 210 so that server communication unit 210 transmits query information that asks whether or not to use the recommended operation settings to the washing machine and / or an external output device that can output the query information.

Description

Technical Field

[0001] The present invention relates to a washing machine and a washing machine system.

Background Art

[0002] The laundry system described in Patent Document 1 includes a washing machine and a home terminal. The home terminal has a display panel, an input unit, and a control circuit. The control circuit of the home terminal causes the display panel to display items to be washed. When an item to be washed is selected via the input unit, the control circuit of the home terminal acquires control data corresponding to the selected item to be washed from a washing control information providing server and transfers it to the washing machine.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] A user selects an operation setting of a washing machine, such as a selection target item, via an input unit. However, as the types of operation settings of the washing machine diversify, the operation of selecting an operation setting becomes complicated for a user who is unfamiliar with the types of operation settings. Therefore, there is a need for users who want to inform the user of recommended operation settings. There is also a need for users who want the user to select the operation settings by themselves.

[0005] An object of the present invention is to provide a washing machine and a washing machine system that can cause a user to select an operation setting in accordance with the needs of the user for the operation of selecting an operation setting of the washing machine.

Means for Solving the Problems

[0006] According to a first aspect of the present invention, a washing machine system comprises a washing machine and a server. The server includes a server storage unit, a server communication unit, and a server control unit. The server storage unit is capable of storing recommendation information indicating recommended operating settings for the washing machine. The server communication unit communicates with the washing machine. The server control unit controls the server communication unit to transmit query information indicating whether or not to use the recommended operating settings to the washing machine and / or to an external output device capable of outputting the query information.

[0007] According to a second aspect of the present invention, the washing machine washes laundry. The washing machine comprises a washing machine memory unit, an output unit, and a response receiving unit. The washing machine memory unit is capable of storing recommendation information, including recommended operating settings for the washing machine. The output unit outputs inquiry information indicating whether or not to use the recommended operating settings. The response receiving unit receives a response to the inquiry. [Effects of the Invention]

[0008] According to the present invention, the user can select the operating settings for the washing machine according to the user's needs for selecting the operating settings. [Brief explanation of the drawing]

[0009] [Figure 1] This is a schematic diagram of a washing machine system according to the first embodiment of the present invention. [Figure 2] This is a cross-section of a washing machine. [Figure 3] This is a diagram showing the operation display unit. [Figure 4] This is a block diagram of a washing machine. [Figure 5] This is a diagram showing the correspondence information. [Figure 6] Server block. [Figure 7] This is the first flowchart illustrating the first operation of the washing machine system. [Figure 8] This is the second flowchart illustrating the first operation of the washing machine system. [Figure 9] It is a schematic diagram showing the first operation of the washing machine system. [Figure 10] It is a flowchart showing the second operation of the washing machine system. [Figure 11] It is the first schematic diagram showing the second operation of the washing machine system. [Figure 12] It is a flowchart showing the first response transmission process. [Figure 13] It is a flowchart showing the first response reception process. [Figure 14] It is the second schematic diagram showing the second operation of the washing machine system. [Figure 15] It is a flowchart showing the third operation of the washing machine system. [Figure 16] It is the first schematic diagram showing the third operation of the washing machine system. [Figure 17] It is a flowchart showing the second response transmission process. [Figure 18] It is a flowchart showing the second response reception process. [Figure 19] It is the second schematic diagram showing the third operation of the washing machine system.

Mode for Carrying Out the Invention

[0010] Embodiments of the present invention will be described with reference to the drawings. In the drawings, the same or corresponding parts are denoted by the same reference numerals and the description will not be repeated.

[0011] [First Embodiment] Referring to FIG. 1, the washing machine system 1 according to the first embodiment of the present invention will be described. FIG. 1 is a schematic diagram of the washing machine system 1 according to the first embodiment of the present invention.

[0012] As shown in FIG. 1, the washing machine system 1 includes a washing machine 100 and a server 200. The washing machine 100 and the server 200 can communicate with each other via a communication network N using, for example, a telecommunication network or an optical communication network.

[0013] The washing machine 100 includes an operation display unit 110, a connection port 111, a door 112, a door open button 113, and a housing 114.

[0014] The operation display unit 110 is located at the top of the front of the housing 114. The connection port 111 is located at the top of the front of the housing 114. The connection port 111 is connected to a water tap. Water discharged from the tap is supplied to the washing machine 100 via the connection port 111. The door 112 is located at the front of the housing 114. The door 112 separates the inside of the housing 114 from the outside of the housing 114. The door open button 113 is located around the door 112. When the door open button 113 is operated, the door 112 opens.

[0015] Next, we will further describe the washing machine 100 with reference to Figure 2. Figure 2 is a cross-sectional view of the washing machine 100.

[0016] As shown in Figure 2, the washing machine 100 further includes a drum 115, a water tub 116, and a damper 117.

[0017] Each of the drum 115 and the water tank 116 is located inside the housing 114. Each of the drum 115 and the water tank 116 has a cylindrical shape with one end closed. The drum 115 is capable of holding laundry. A drum bottom is formed at one end of the drum 115. A drum opening 15a is formed at the other end of the drum 115. The drum opening 15a faces the door 112. The drum 115 is located inside the water tank 116. A water tank bottom is formed at one end of the water tank 116. A water tank opening 16a is formed at the other end of the water tank 116. The water tank opening 16a faces the door 112.

[0018] When the door 112 is opened, the drum opening 15a faces the outside of the housing 114. As a result, the user can put laundry into the drum 115 through the drum opening 15a.

[0019] The washing machine 100 further includes a drum motor 118, an output shaft 119, a plurality of holes 120, and a plurality of baffles 121.

[0020] The drum motor 118 rotates the drum 115. The drum motor 118 is connected to the drum 115 via an output shaft 119. Multiple holes 120 are formed in the drum 115. Multiple holes 120 penetrate the drum 115. Each of the multiple baffles 121 is formed on the inner circumferential surface of the drum 115 and protrudes inward from the drum 115. The multiple baffles 121 are arranged along the circumferential direction of the drum 115.

[0021] This explains the procedure for the washing machine 100 to perform a wash cycle.

[0022] First, laundry is placed into the drum 115. Then, water is supplied to the drum 115 through multiple holes 120, and the laundry is submerged in water. The drum motor 118 then powers the drum 115 to rotate. As the drum 115 rotates, the baffles 121 lift the laundry. The laundry then falls due to gravity and is slammed against the inner surface of the drum 115. As the drum 115 continues to rotate, the lifting and slamming of the laundry against the inner surface of the drum 115 alternate repeatedly. As a result, the laundry is washed.

[0023] The washing machine 100 further includes a fan 122, a heater 123, and a duct 124. The fan 122 is connected to the drum 115 via the heater 123 and the duct 124.

[0024] This explains the procedure for the washing machine 100 to perform a drying cycle.

[0025] Hot air generated by the fan 122 and heater 123 is supplied to the inside of the water tank 116 via the duct 124. The hot air supplied to the inside of the water tank 116 is then supplied to the inside of the drum 115 via the multiple holes 120. As a result, the laundry inside the drum 115 is dried.

[0026] The washing machine 100 washes and dries laundry by performing, for example, a washing process, a rinsing process, a spin-drying process, and a drying process. The washing process refers to the process of washing the laundry. The rinsing process refers to the process of rinsing the laundry. The spin-drying process refers to the process of removing water from the laundry. The drying process refers to the process of drying the laundry. Note that the washing machine 100 does not necessarily have a drying function.

[0027] Next, the operation display unit 110 will be described with reference to Figure 3. Figure 3 is a diagram showing the operation display unit 110.

[0028] As shown in Figure 3, the operation display unit 110 includes a reception unit 50 and a display unit 52.

[0029] The reception unit 50 receives instructions for the washing machine 100. The reception unit 50 includes, for example, a tact switch (mechanical switch).

[0030] The reception unit 50 includes multiple keys. These multiple keys consist of a bath water key 501, a reservation key 502, a wash key 503, a rinse key 504, a spin-dry key 505, a drying key 506, a selection reception unit X, a lock release key 513, a power-on key 514, a power-off key 515, a start / pause key 516, and a listen key 518.

[0031] The selection receiving unit X has a dehydration degree key 507, a dryness degree key 508, a wash key 509, a wash-dry key 510, a dry key 511, and a refresh key 512.

[0032] Each of the bath water keys 501 through 518 is equipped with a light-emitting part, such as an LED. As a result, each of the bath water keys 501 through 518 can be illuminated by the light-emitting part.

[0033] The bath water key 501 accepts whether or not to use bath water. The reservation key 502 accepts the reservation of the end time of the operation. The wash key 503 accepts the washing time for the laundry. The rinse key 504 accepts the number of rinses for the laundry. The spin-dry key 505 accepts the spin-drying time for the laundry. The drying key 506 accepts the drying time for the laundry.

[0034] The selection reception unit X accepts the selection of the operating settings for the washing machine 100. Hereafter, the operating settings for the washing machine 100 may be referred to as "operating settings".

[0035] The operating settings function as identification information to specify the operation of the washing machine 100. The operating settings are associated with the operation of the washing machine 100.

[0036] The operation details of the washing machine 100 refer to the operation of the washing machine 100 when it operates by controlling each element of the washing machine 100, such as the washing cycle time, the number of rinse cycles, the spin-drying cycle time, and the drying cycle time. Hereafter, the operation details of the washing machine 100 may be referred to as "operation details".

[0037] In the first embodiment, the washing machine 100 has multiple operating settings. Each operating setting is associated with a specific operation.

[0038] In the first embodiment, the multiple operating settings include "Low Vibration," "Standard," and "Smooth," which indicate the "Degree of Dehydration." The multiple operating settings also include "Thorough," "Standard," and "Moderate," which indicate the "Degree of Drying." Furthermore, the multiple operating settings include "Standard," "Thorough," and "Dry," which indicate the settings for the "Wash Course" and the "Wash-Dry Course." In addition, user-created operating settings are registered under "My Style" and "Original." The "Wash Course" refers to a course in which the washing, rinsing, and dehydration processes are performed. The "Wash-Dry Course" refers to a course in which a drying process is added to the "Wash Course."

[0039] The unlock key 513 receives an instruction to unlock the door lock of door 112. The power on key 514 receives an instruction to start powering the washing machine 100. The power on key 514 is an example of the power control unit of the present invention. The power off key 515 receives an instruction to cut off power to the washing machine 100. The start / pause key 516 receives an instruction to start the operation of the washing machine 100 and an instruction to pause the operation of the washing machine 100. The listen key 518 receives an instruction to have the washing machine 100 output an explanation of the original content, which is one of the operation settings. The explanation of the original content is output by voice, for example, via the output unit 125 (see Figure 4), which will be described later.

[0040] The display unit 52 displays the operating status of the washing machine 100. The display unit 52 includes, for example, an LED (Light Emitting Diode).

[0041] The display unit 52 includes a reservation display unit 520, a rinse display unit 521, an explanation display unit 522, an information display unit 523, a wrinkle prevention display unit 524, a water filling display unit 525, a process display unit 526, a drying time display unit 527, a wireless communication display unit 528, an operation setting display unit 529, and a door lock display unit 530.

[0042] The reservation display unit 520 displays information indicating that the machine is waiting for a reserved operation. The rinse display unit 521 displays information indicating whether the bath water is used in the washing or rinsing process. The explanation display unit 522 displays information indicating the meaning of the numbers displayed in the information display unit 523. The information display unit 523 displays information such as the reserved time for the operation to process the laundry, and the remaining time during the operation to process the laundry. The wrinkle prevention display unit 524 displays information indicating that the washing machine 100 is performing a wrinkle prevention operation. The water filling display unit 525 displays information indicating that the washing machine 100 is performing a water filling and rinsing operation. The process display unit 526 displays information indicating the process that the washing machine 100 is currently processing. The drying time display unit 527 displays information indicating the drying time for the laundry. The wireless communication display unit 528 displays information indicating that the washing machine 100 is ready to communicate via wireless communication. The operation setting display unit 529 displays information indicating the operation settings. The door lock indicator unit 530 displays information indicating that the door 112 is locked.

[0043] Next, we will further describe the washing machine 100 with reference to Figure 4. Figure 4 is a block diagram of the washing machine 100.

[0044] As shown in Figure 4, the washing machine 100 further includes an output unit 125, a washing machine communication unit 126, a washing machine storage unit 127, and a washing machine control device 128.

[0045] The output unit 125 outputs sound. The output unit 125 includes, for example, a speaker. The washing machine communication unit 126 is a device that communicates with the server 200. The washing machine communication unit 126 communicates with the server 200, for example, via a wireless access point and a communication network N (see Figure 1). In this case, the washing machine communication unit 126 communicates with the wireless access point using, for example, the Wi-Fi (registered trademark) communication standard.

[0046] The washing machine storage unit 127 includes a main memory (e.g., semiconductor memory) such as ROM (Read Only Memory) and RAM (Random Access Memory), and may further include an auxiliary memory (e.g., a hard disk drive). The washing machine storage unit 127 stores various computer programs executed by the washing machine control device 128.

[0047] The washing machine memory unit 127 stores the correspondence information Y. The correspondence information Y will be explained later.

[0048] The washing machine control device 128 includes a processor such as a CPU (Central Processing Unit) and an MPU (Micro Processing Unit). The washing machine control device 128 controls each element of the washing machine 100. Specifically, the processor of the washing machine control device 128 controls the operation display unit 110, the drum motor 118, the fan 122, the heater 123, the output unit 125, the washing machine communication unit 126, and the washing machine storage unit 127 by executing a computer program stored in the washing machine storage unit 127.

[0049] The washing machine control device 128 includes a washing machine control unit 128a and a determination unit 128b. Specifically, the processor of the washing machine control device 128 functions as the washing machine control unit 128a and the determination unit 128b by executing a computer program stored in the washing machine storage unit 127.

[0050] Next, the correspondence information Y will be explained with reference to Figures 3 and 5. Figure 5 is a diagram showing the correspondence information Y.

[0051] As shown in Figures 3 and 5, the correspondence information Y indicates information that associates the operation setting with the operation content of the washing machine 100. When the operation setting is selected via the selection receiving unit X, the washing machine control unit 128a determines the operation content of the washing machine 100 associated with the operation setting based on the correspondence information Y. As a result, the washing machine 100 operates according to the operation content associated with the operation setting in the correspondence information Y.

[0052] For example, in the corresponding information Y, a predetermined operation of the washing machine 100 is associated with the operating settings defined in "My Home Style". The predetermined operation of the washing machine 100 is such that the washing process takes α1 minutes, the rinsing process takes α2 times, and the spin-drying process takes α3 minutes. In this case, when "My Home Style" is selected via the selection reception unit X, the washing machine 100 performs the washing process for α1 minutes, the rinsing process takes α2 times, and the spin-drying process takes α3 minutes.

[0053] Next, we will describe server 200 with reference to Figure 6. Figure 6 is a block diagram of server 200.

[0054] As shown in Figure 6, Server 200 may be a switch, a server cluster consisting of multiple servers, or a cloud computing service center. Server 200 provides communication services to clients.

[0055] The server 200 includes a server communication unit 210, a server storage unit 211, and a server control unit 212.

[0056] The server communication unit 210 is a device that communicates with the washing machine 100. The server communication unit 210 communicates with the server 200, for example, via a wireless access point and a communication network N.

[0057] The server storage unit 211 includes main memory such as ROM and RAM, and may further include auxiliary storage. The server storage unit 211 stores various computer programs executed by the server control unit 212.

[0058] The server storage unit 211 is capable of storing recommendation information 21a and registration information 21b. Therefore, the server storage unit 211 stores recommendation information 21a and registration information 21b.

[0059] Recommendation information 21a includes recommended operating settings for the washing machine 100. More specifically, recommendation information 21a includes information that associates the recommended operating settings for the washing machine 100 with the operation details of the washing machine 100. Hereafter, the recommended operating settings for the washing machine 100 may be referred to simply as "recommended operating settings."

[0060] The administrator of server 200 determines the recommended operating settings.

[0061] Alternatively, the server control unit 212 may determine the recommended operating settings. In this case, for example, the server control unit 212 obtains the operating settings used by each of the multiple washing machines 100 and determines the recommended operating settings based on the obtained operating settings. For example, the server control unit 212 determines a ranking of the number of times the operating settings obtained from the multiple washing machines 100 have been used, and determines the operating setting with the highest ranking, or an operating setting higher than a predetermined rank, as the recommended operating setting.

[0062] The recommended operating settings stored in the server storage unit 211 may be singular or multiple. If there are multiple recommended operating settings stored in the server storage unit 211, a priority order may be set for the multiple recommended operating settings in the order in which they should be recommended to the washing machine 100.

[0063] The registration information 21b contains the same content as the correspondence information Y (see Figure 5). The server 200 communicates with the washing machine 100 via the communication network N to obtain the correspondence information Y from the washing machine 100 and generate the registration information 21b. As a result, the server 200 can understand the operating settings registered in the washing machine 100 using the registration information 21b.

[0064] The server control unit 212 includes processors such as a CPU and an MPU. The server control unit 212 controls each element of the server control unit 212. Specifically, the processor of the server control unit 212 controls the server communication unit 210 and the server storage unit 211 by executing computer programs stored in the server storage unit 211.

[0065] Next, the first operation of the washing machine system 1 will be described with reference to Figures 7 to 9. Figure 7 is the first flowchart showing the first operation of the washing machine system 1. Figure 8 is the second flowchart showing the first operation of the washing machine system 1. Figure 9 is a schematic diagram showing the first operation of the washing machine system 1.

[0066] As shown in Figures 7 and 9, in the first embodiment, the recommended operating setting A1 and the operation content A2 of the washing machine 100 associated with the recommended operating setting A1 are pre-registered in the washing machine 100. In other words, the recommended operating setting A1 and the operation content A2 of the washing machine 100 associated with the recommended operating setting A1 are stored in the washing machine storage unit 127.

[0067] Note that "operation setting A1 is pre-registered in the washing machine 100" means that before the trigger operation shown in step S100 below is performed, operation setting A1 is stored in the washing machine storage unit 127 and can be selected via the selection receiving unit X (see Figure 3). For example, the default operation setting registered in the washing machine 100 at the time of manufacture corresponds to the operation setting pre-registered in the washing machine 100.

[0068] The first operation will be explained below.

[0069] In step S100, the determination unit 128b determines whether or not a trigger operation has been performed. A trigger operation is an operation that prompts the washing machine 100 to send an inquiry communication to the server 200. The inquiry communication is a communication to inquire about the availability of recommended operating settings. The trigger operation is performed via the trigger operation unit.

[0070] The trigger operation unit of the first embodiment simultaneously receives a trigger operation and an instruction to the washing machine 100. Therefore, even if the user inputs an instruction to the washing machine 100 via the trigger operation unit without being aware of the trigger operation, the determination unit 128b determines that a trigger operation has been performed. As a result, inquiry communication is initiated, and the user becomes aware that the washing machine 100 has the function of communicating with the server 200.

[0071] In the first embodiment, the trigger operation unit is the power-on key 514. In this case, the trigger operation indicates the operation of the power-on key 514. When the power-on key 514 is operated and the power of the washing machine 100 changes from off to on, the determination unit 128b determines that the trigger operation has been performed.

[0072] Note that the trigger operation unit is not limited to the power-on key 514. Any key other than the power-on key 514 among the reception unit 50 may also be the trigger operation unit.

[0073] Alternatively, the washing machine 100 may be provided with an open / close detection unit that detects the opening and closing of the door 112, and this open / close detection unit may function as a trigger operation unit. For example, after the power-on key 514 is operated and the washing machine 100 is started, if the open / close detection unit first detects that the door 112 has been opened, the determination unit 128b determines that a trigger operation has been performed.

[0074] Alternatively, the washing machine 100 may be equipped with a voice receiving device, such as a microphone, which can function as a trigger operation unit. For example, when a predetermined sound is input via the voice receiving device, the determination unit 128b determines that a trigger operation has been performed.

[0075] Alternatively, the washing machine 100 may be equipped with a motion sensor, which may function as a trigger operation unit. For example, after the power-on key 514 is operated and the washing machine 100 is started, the determination unit 128b determines that a trigger operation has been performed when the motion sensor first detects a person.

[0076] If a trigger action is performed (Yes in step S100), the process proceeds to step S110. If a trigger action is not performed (No in step S100), the process shown in step S100 is repeated.

[0077] In step S110, the washing machine control unit 128a controls the washing machine communication unit 126 to send trigger information to the server 200. The trigger information includes information indicating whether or not there are recommended operating settings to query the server 200.

[0078] In step S200, the server communication unit 210 receives trigger information.

[0079] In step S210, the server control unit 212 determines whether or not there are recommended operating settings. Specifically, the server control unit 212 determines whether or not recommendation information 21a is stored in the server storage unit 211.

[0080] If there is a recommended operating setting (Yes in step S210), the process proceeds to step S220. In the first embodiment, the recommended operating setting is operating setting A1.

[0081] If no recommended operating settings are found (No in step S210), the process proceeds to step S230.

[0082] In step S220, the server control unit 212 controls the server communication unit 210 to send first inquiry information to the washing machine 100. The first inquiry information is information indicating whether or not to use the recommended operation setting A1.

[0083] The first inquiry information is an example of inquiry information according to the present invention.

[0084] In step S230, the server control unit 212 controls the server communication unit 210 to send completion information to the washing machine 100. The completion information indicates that the server 200 has finished processing to inform the washing machine 100 of the recommended operating settings. As a result, the server 200's processing ends.

[0085] In step S120, the washing machine control unit 128a determines whether or not the washing machine communication unit 126 has received the first query information.

[0086] If the washing machine communication unit 126 receives the first inquiry information (Yes in step S120), the process proceeds to step S130.

[0087] If the washing machine communication unit 126 does not receive the first query information (No in step S120), the washing machine 100 terminates its operation. In other words, if the washing machine communication unit 126 receives termination information, the washing machine 100 terminates its operation.

[0088] In step S130, the washing machine control unit 128a controls the output unit 125 so that it outputs the first question information. The output unit 125 outputs the first question information as audio.

[0089] An example of the first question is, "It looks like it will start raining in an hour. Do you want to add drying to the washing settings?" In this case, the recommended operating setting A1 provided by server 200 would be, for example, the "Standard" setting for the "Wash and Dry" course.

[0090] Two examples of the first question are, "It's gotten colder recently, and the laundry isn't drying well. Should I set it to dry thoroughly?" In this case, the recommended operating setting A1 provided by server 200 would be, for example, "thorough" for "drying level."

[0091] Furthermore, while the output unit 125 is outputting the first question information by voice, all keys included in the reception unit 50 may be disabled. Also, while the output unit 125 is outputting the first question information by voice, the light-emitting parts of several keys on the reception unit 50 (bath water key 501 to listen key 518) may be turned off. As a result, it becomes possible to suppress user errors.

[0092] Alternatively, the output unit 125 provided in the washing machine 100 may be a display device such as a screen. In this case, the first question information is displayed on the display device. As a result, the user can view the first question information via the display device.

[0093] As shown in Figure 8, in step S140, the washing machine control unit 128a determines whether the reception unit 50 has received a response to the first inquiry within a predetermined time. In the first embodiment, the wash key 503 and the dry key 506 of the reception unit 50 receive responses to the first inquiry. The wash key 503 functions as a key that accepts Yes. In the first embodiment, the wash key 503 receives a response indicating that the recommended operation setting A1 will be used. The dry key 506 functions as a key that accepts No. In the first embodiment, the dry key 506 receives a response indicating that the recommended operation setting A1 will not be used.

[0094] The predetermined time is set in advance and stored in the washing machine memory unit 127.

[0095] Furthermore, within a predetermined time, the illuminated area forming the word "Yes" around the wash key 503 may light up, and the illuminated area forming the word "No" around the dry key 506 may light up. As a result, the user will be able to easily input their answer to the first question.

[0096] Alternatively, the washing machine 100 may be equipped with a voice receiving device, such as a microphone, which can receive the answer to the first question by voice.

[0097] The washing key 503 and the drying key 506 are examples of the answer receiving section of the present invention.

[0098] If the reception unit 50 receives a response to the first question within the specified time (Yes in step S140), the process proceeds to step S150.

[0099] If the reception unit 50 does not receive an answer to the first question within the specified time (No in step S140), the washing machine 100's process ends.

[0100] In step S150, the washing machine control unit 128a determines whether the receiving unit 50 has received a response indicating that the recommended operating setting A1 will be used as the answer to the first question. In other words, in step S140, the washing machine control unit 128a determines whether the wash key 503 (Yes) was pressed.

[0101] If the wash key 503 is operated and a response is entered indicating that the recommended operation setting A1 should be used (Yes in step S150), the process proceeds to step S160.

[0102] If the drying key 506 is pressed and a response is entered indicating that the recommended operating setting A1 will not be used (No in step S150), the washing machine 100 process ends.

[0103] In step S160, the washing machine control unit 128a uses the recommended operation setting A1. Using the recommended operation setting A1 means that the washing machine control unit 128a operates the washing machine 100 according to the operation content A2 of the washing machine 100 which is associated with the recommended operation setting A1.

[0104] If the first query information is an example, the recommended operation setting A1 is "Standard" for the "Wash-Dry Course". Therefore, if the first query information is an example, the washing machine control unit 128a uses operation setting A1 which sets the "Wash-Dry Course" to "Standard".

[0105] If there are two examples of information in the first query, the recommended operating setting A1 is "thorough" for "drying degree". Therefore, if there are two examples of information in the first query, the washing machine control unit 128a uses operating setting A1 which sets "drying degree" to "thorough". For example, if the user uses the "standard" operating setting for the "wash-dry course", the washing machine control unit 128a enables the use of operating setting A1 which sets "drying degree" to "thorough". Then, the washing machine control unit 128a adds operating setting A1 which sets "drying degree" to "thorough" to the operating settings used by the user.

[0106] As explained above with reference to Figures 7 to 9, in step S220 (see Figure 7), the server communication unit 210 transmits first inquiry information to the washing machine 100. Therefore, a user unfamiliar with the types of operation settings can respond by indicating that they will use the recommended operation setting A1. On the other hand, a user who wants to select the operation setting themselves can respond by indicating that they will not use the recommended operation setting A1. As a result, the washing machine system 1 allows the user to select the operation setting according to the user's needs regarding the task of selecting the operation setting of the washing machine 100.

[0107] Furthermore, in step S130, the output unit 125 outputs the first inquiry information. Thus, the user can recognize that the washing machine system 1 has a function to inform the user of the recommended operating setting A1. In addition, the user is given the opportunity to learn about operating setting A1 that they were previously unaware of.

[0108] Furthermore, in step S150 (see Figure 8), operation setting A1 is selected when the user responds that they wish to use the recommended operation setting A1. Therefore, the user does not need to search for operation setting A1 themselves. As a result, operation setting A1 can be easily selected, and the laundry process can be performed efficiently.

[0109] Furthermore, in step S150, the answer to the first question is entered via keys provided in the washing machine 100 (in the first embodiment, the wash key 503 and the dry key 506). Therefore, there is no need to prepare a separate device for entering the answer to the first question. As a result, the answer to the first question can be entered easily.

[0110] [Second Embodiment] Next, the second operation of the washing machine system 1 will be described with reference to Figures 10 to 14. Figure 10 is a flowchart showing the second operation of the washing machine system 1. Figure 11 is a first schematic diagram showing the second operation of the washing machine system 1.

[0111] As shown in Figures 10 and 11, the second embodiment differs from the first embodiment in that the recommended operation setting C1 is not registered in the washing machine 100. The fact that operation setting C1 is not registered in the washing machine 100 means that operation setting C1 is not stored in the washing machine storage unit 127 and cannot be selected via the selection receiving unit X (see Figure 3).

[0112] The following describes the second operation of the washing machine system 1, focusing on the differences from the first operation of the first embodiment.

[0113] In step S211, the server control unit 212 determines whether or not there are recommended operating settings.

[0114] If there is a recommended operating setting (Yes in step S211), the process proceeds to step S221. In the second embodiment, the recommended operating setting is operating setting C1.

[0115] If no recommended operating settings are found (No in step S211), the process proceeds to step S230.

[0116] In step S221, the server control unit 212 controls the server communication unit 210 to send a second inquiry to the washing machine 100. The second inquiry is information indicating whether or not to use the recommended operating setting C1.

[0117] The second set of questioning information are two examples of questioning information according to the present invention.

[0118] In step S121, the washing machine control unit 128a determines whether or not the washing machine communication unit 126 has received the second inquiry information.

[0119] If the washing machine communication unit 126 receives the second inquiry information (Yes in step S121), the process proceeds to step S131.

[0120] If the washing machine communication unit 126 does not receive the second inquiry information (No in step S121), the washing machine 100 terminates its operation. In other words, if the washing machine communication unit 126 receives termination information, the washing machine 100 terminates its operation.

[0121] In step S131, the washing machine control unit 128a controls the output unit 125 so that the output unit 125 outputs the second query information.

[0122] An example of the second type of question information is, "Dad did the laundry over the weekend, but should we switch back to Mom's laundry settings today?" In this case, the recommended operating setting C1 prepared by server 200 would be, for example, "Mom's Laundry," which can be registered in "Our Family's Style."

[0123] Two examples of the second type of question are, "It's blanket season. Why not wash your blankets on the mite-removal course before using them?" In this case, the recommended operation setting C1 provided by server 200 is, for example, the "mite-removal course" which can be registered as "original".

[0124] In step S141, the washing machine control unit 128a determines whether the reception unit 50 has received an answer to the second question within a predetermined time.

[0125] If the reception unit 50 receives a response to the second question within the specified time (Yes in step S141), the process proceeds to step S170.

[0126] If the reception unit 50 does not receive a response to the second question within the specified time (No in step S141), the washing machine 100's process ends.

[0127] In step S170, the washing machine 100 performs the first response transmission process.

[0128] Furthermore, after the processing shown in step S221 is completed, in step S240, the server 200 performs the first response reception processing. A detailed explanation of the first response processing will be described later with reference to Figures 13 and 14.

[0129] The first response transmission process will be explained with reference to Figures 12 and 14. Figure 12 is a flowchart showing the first response transmission process. Figure 14 is a second schematic diagram showing the second operation of the washing machine system 1.

[0130] As shown in Figures 12 and 14, in step S171, the washing machine control unit 128a determines whether the receiving unit 50 has received a response indicating that the recommended operating setting C1 will be used as the answer to the second question.

[0131] If the reception unit 50 receives a response indicating that the recommended operating setting C1 will be used (Yes in step S171), the process proceeds to step S172.

[0132] If the reception unit 50 does not receive a response indicating that the recommended operating setting C1 will be used (No in step S171), the process proceeds to step S176.

[0133] In step S172, the washing machine control unit 128a controls the washing machine communication unit 126 to send first consent information to the server 200. The first consent information is a response indicating that the washing machine 100 will use the recommended operating setting C1.

[0134] In step S173, the washing machine communication unit 126 receives information from the server 200 indicating the recommended operating settings C1. More specifically, the washing machine communication unit 126 receives recommendation information 21a from the server 200. The recommendation information 21a includes operating settings C1 indicating the recommended operating settings and operation details C2 indicating the operation details of the washing machine 100 associated with the recommended operating settings.

[0135] In step S174, the washing machine control unit 128a uses the recommended operating setting C1.

[0136] If the second query information is an example, the recommended operating setting C1 is "Mom's Laundry". Therefore, if the second query information is an example, in step S173, the washing machine communication unit 126 receives from the server 200 information indicating "Mom's Laundry" and information indicating the operation content of the washing machine 100 associated with "Mom's Laundry". Then, in step S174, the washing machine control unit 128a uses the operating setting C1 for "Mom's Laundry".

[0137] If there are two examples of second query information, the recommended operating setting C1 is "Dust Mite Removal Course". Therefore, if there are two examples of second query information, in step S173, the washing machine communication unit 126 receives from the server 200 information indicating "Dust Mite Removal Course" and information indicating the operation content of the washing machine 100 associated with "Dust Mite Removal Course". Then, in step S174, the washing machine control unit 128a uses the operating setting C1 for "Dust Mite Removal Course".

[0138] In step S175, the washing machine control unit 128a registers the recommended operation setting C1 with the washing machine 100. Specifically, the washing machine control unit 128a stores correspondence information Y in the washing machine storage unit 127, which consists of the recommended operation setting C1 and the operation content C2 of the washing machine 100 associated with the recommended operation setting C1. As a result, it becomes possible to select the recommended operation setting C1 via the selection reception unit X.

[0139] When the washing machine control unit 128a registers the recommended operation setting C1 with the washing machine 100, the washing machine 100's processing ends.

[0140] In step S176, the washing machine control unit 128a controls the washing machine communication unit 126 to send first rejection information to the server 200. The first rejection information is a response indicating that the washing machine 100 will not use the recommended operation setting C1. As a result, the washing machine 100's processing ends.

[0141] The first response reception process will be explained with reference to Figures 13 and 14. Figure 13 is a flowchart showing the first response reception process.

[0142] As shown in Figures 13 and 14, in step S241, the server control unit 212 determines whether the server communication unit 210 has received the first consent information transmitted from the washing machine 100 in step S172 (see Figure 10).

[0143] If the server communication unit 210 receives the first consent information (Yes in step S241), the process proceeds to step S242.

[0144] If the server communication unit 210 does not receive the first consent information (No in step S241), the server 200 terminates its processing. In other words, if the server communication unit 210 does not receive the first rejection information, the server 200 terminates its processing.

[0145] In step S242, the server control unit 212 controls the server communication unit 210 so that it transmits information indicating the recommended operating settings C1. More specifically, the server control unit 212 controls the server communication unit 210 so that it transmits recommendation information 21a to the washing machine 100. As a result, in step S173 (see Figure 12), the washing machine 100 receives information indicating the recommended operating settings C1 and information indicating the operation details C2.

[0146] In step S243, the server control unit 212 updates the registration information 21b (see Figure 6). Specifically, it adds information indicating the recommended operating settings C1 and the operation details C2 of the washing machine 100 associated with the recommended operating settings C1 to the registration information 21b. As a result, the server 200 finishes processing.

[0147] As explained above with reference to Figures 10 to 14, in step S221 (see Figure 10), the server communication unit 210 transmits a second inquiry to the washing machine 100. Therefore, the user can select an answer to the second inquiry from Yes and No. As a result, the washing machine system 1 allows the user to select the operating settings according to the user's needs for selecting the operating settings of the washing machine 100.

[0148] Furthermore, in step S175 (see Figure 12), the washing machine control unit 128a registers the recommended operation setting C1 with the washing machine 100. Therefore, after the operation setting C1 is registered with the washing machine 100, the user can select the operation setting C1 without the washing machine 100 having to communicate with the server 200.

[0149] [Third Embodiment] Next, the third operation of the washing machine system 1 will be described with reference to Figures 15 to 19. Figure 15 is a flowchart showing the third operation of the washing machine system 1. Figure 16 is a first schematic diagram showing the third operation of the washing machine system 1.

[0150] The third embodiment differs from the second embodiment in that the operation setting A1 registered in the washing machine 100 is updated.

[0151] As shown in Figures 15 and 16, in the third embodiment, the recommended operation setting A1 is registered in the washing machine 100. Hereinafter, the operation setting A1 registered in the washing machine 100 may be referred to as the registered operation setting A1. The operation content A2 of the washing machine 100 associated with the registered operation setting A1 is different from the operation content A3 of the washing machine 100 associated with the recommended operation setting A1.

[0152] In the third operation of the washing machine system 1, the registered operation setting A1 is updated to the recommended operation setting A1. The update of the registered operation setting A1 to the recommended operation setting A1 means that the operation content A2 associated with the registered operation setting A1 is changed to the operation content A3 associated with the recommended operation setting A1 (see Figure 19).

[0153] Recommended operating setting A1 in the third embodiment is an example of the updated operating setting of the present invention.

[0154] The following describes the third operation of the washing machine system 1, focusing on the differences from the second operation of the second embodiment.

[0155] As shown in Figures 15 and 16, in step S212, the server control unit 212 determines whether or not there are recommended operating settings.

[0156] If there is a recommended operating setting (Yes in step S212), the process proceeds to step S222. In the second embodiment, the recommended operating setting is operating setting C1.

[0157] If no recommended operating settings are found (No in step S212), the process proceeds to step S230.

[0158] In step S222, the server control unit 212 controls the server communication unit 210 to send a third inquiry to the washing machine 100. The third inquiry is information indicating whether or not to use the recommended operation setting A1.

[0159] In the third embodiment, using the recommended operating setting A1 means updating the registered operating setting A1 to the recommended operating setting A1. Therefore, in the third embodiment, the third query information indicates a question of whether or not to update the registered operating setting A1 to the recommended operating setting A1.

[0160] The third set of questioning information consists of three examples of questioning information according to the present invention.

[0161] In step S122, the washing machine control unit 128a determines whether or not the washing machine communication unit 126 has received the third inquiry information.

[0162] If the washing machine communication unit 126 receives the third inquiry information (Yes in step S122), the process proceeds to step S132.

[0163] If the washing machine communication unit 126 does not receive the third inquiry information (No in step S122), the washing machine 100 terminates its operation. In other words, if the washing machine communication unit 126 receives termination information, the washing machine 100 terminates its operation.

[0164] In step S132, the washing machine control unit 128a controls the output unit 125 so that the output unit 125 outputs the third query information.

[0165] An example of the third type of information prompt is, "The shirt washing method for washing dress shirts has been updated. Do you want to update to the latest recommended settings?" In this case, for washing machine 100, the "Original" setting is registered as "Shirt Washing Method," which is registered operation setting A1.

[0166] In step S142, the washing machine control unit 128a determines whether the reception unit 50 has received an answer to the third question within a predetermined time.

[0167] If the reception unit 50 receives a response to the third question within the specified time (Yes in step S142), the process proceeds to step S180.

[0168] If the reception unit 50 does not receive an answer to the third question within the specified time (No in step S142), the washing machine 100's process ends.

[0169] In step S180, the washing machine 100 performs the second response transmission process.

[0170] Furthermore, after the processing shown in step S222 is completed, in step S250, the server 200 performs the second response reception processing. A detailed explanation of the second response reception processing will be given later with reference to Figures 18 and 19.

[0171] The second response transmission process will be explained with reference to Figures 17 and 19. Figure 17 is a flowchart showing the second response transmission process. Figure 19 is a second schematic diagram showing the third operation of the washing machine system 1.

[0172] As shown in Figures 17 and 19, in step S181, the washing machine control unit 128a determines whether the receiving unit 50 has received a response to the third question indicating that the registered operation setting A1 of the washing machine 100 should be updated to the recommended operation setting A1.

[0173] If the receiving unit 50 receives a response indicating that the registered operation setting A1 of the washing machine 100 will be updated (Yes in step S181), the process proceeds to step S182.

[0174] If the receiving unit 50 does not receive a response indicating that the registered operation setting A1 of the washing machine 100 will not be updated (No in step S181), the process proceeds to step S185.

[0175] In step S182, the washing machine control unit 128a controls the washing machine communication unit 126 to send second consent information to the server 200. The second consent information is a response indicating that the registered operation setting A1 of the washing machine 100 will be updated.

[0176] In step S183, the washing machine communication unit 126 receives update information from the server 200. The update information includes information indicating the operation content A3 which corresponds to the recommended operation setting A1.

[0177] In step S184, the washing machine control unit 128a updates the registered operation setting A1 registered in the washing machine 100 to the recommended operation setting A1. More specifically, the washing machine control unit 128a changes the operation content A2 of the washing machine 100, which is associated with the registered operation setting A1, to operation content A3.

[0178] The washing machine control unit 128a stores the recommended operation setting A1 in the washing machine memory unit 127. As a result, when the recommended operation setting A1 is selected via the selection reception unit X, the washing machine 100 operates according to operation content A3.

[0179] If the third question provides an example, the "Shirt Washing Method" registered in the "Original" section of Washing Machine 100 will be updated.

[0180] When the washing machine control unit 128a updates the registered operation setting A1, the washing machine 100 finishes processing.

[0181] In step S185, the washing machine control unit 128a controls the washing machine communication unit 126 to send a second rejection message to the server 200. The second rejection message is a response indicating that the registered operation setting A1 of the washing machine 100 will not be updated. As a result, the processing of the washing machine 100 is terminated.

[0182] As shown in Figure 15, after the completion of the process shown in step S222, in step S250, the server 200 performs the second response reception process.

[0183] The second response reception process will be explained with reference to Figures 18 and 19. Figure 18 is a flowchart showing the second response reception process.

[0184] As shown in Figures 18 and 19, in step S251, the server control unit 212 determines whether the server communication unit 210 has received the second consent information transmitted from the washing machine 100 in step S182 (see Figure 17).

[0185] If the server communication unit 210 receives the second consent information (Yes in step S251), the process proceeds to step S252.

[0186] If the server communication unit 210 does not receive the second consent information (No in step S251), the server 200 terminates its processing. In other words, if the server communication unit 210 does not receive the second rejection information, the server 200 terminates its processing.

[0187] In step S252, the server control unit 212 controls the server communication unit 210 to transmit update information. As a result, in step S183 (see Figure 17), the washing machine 100 receives the update information.

[0188] In step S253, the server control unit 212 updates the registration information 21b. Specifically, in the registration information 21b, operation content A2, which is associated with operation setting A1, is changed to operation content A3. As a result, the server 200 finishes processing.

[0189] As explained above with reference to Figures 15 to 19, in step S222 (see Figure 15), the server communication unit 210 transmits a third inquiry to the washing machine 100. Therefore, the user can select a response to the third inquiry from Yes and No. As a result, the washing machine system 1 allows the user to choose whether or not to update the registered operation setting A1.

[0190] Furthermore, in step S184 (see Figure 17), the washing machine control unit 128a updates the registered operation setting A1 to the recommended operation setting A1. Therefore, after the recommended operation setting A1 is registered in the washing machine 100, the user can select the recommended operation setting A1 without the washing machine 100 communicating with the server 200.

[0191] Embodiments of the present invention have been described above with reference to the drawings (Figures 1 to 19). However, the present invention is not limited to the above embodiments and can be implemented without departing from its essence (for example, (1) to (13)). Furthermore, various inventions can be formed by appropriately combining the multiple components disclosed in the above embodiments. For example, some components may be deleted from all the components shown in the embodiments. The drawings schematically show each component in order to make them easy to understand, and the number of each component shown may differ from the actual number due to the convenience of drawing creation. Also, each component shown in the above embodiments is just an example and is not particularly limiting, and various modifications can be made without substantially departing from the effects of the present invention.

[0192] (1) In step S100 of the first to third embodiments (see Figures 7, 10, and 15), a trigger operation is performed via the trigger operation unit.

[0193] The trigger operation unit may be a smartphone or a terminal such as a PC (Personal Computer). In this case, when an input unit such as a touch panel or keyboard on the terminal is operated, the determination unit 128b (see Figure 4) determines that a trigger operation has been performed. The terminal is wirelessly or wired to enable communication with the washing machine 100 and / or the server 200.

[0194] (2) In step S220 of the first embodiment (see Figure 7), step S221 of the second embodiment (see Figure 10), and step S222 of the third embodiment (see Figure 15), the server communication unit 210 transmits inquiry information to the washing machine 100. Inquiry information refers collectively to first inquiry information, second inquiry information, and third inquiry information. However, the present invention is not limited thereto. The server communication unit 210 may transmit inquiry information to the washing machine 100 and / or a terminal.

[0195] When the server communication unit 210 transmits query information to the terminal, the terminal receives the query information. The terminal then displays the query information on the terminal display unit provided in the terminal. The terminal display unit includes, for example, a display. As a result, the user can visually confirm the first query information via the terminal display unit. Alternatively, the query information may be output as sound from the sound output unit provided in the terminal. The sound output unit includes, for example, a speaker.

[0196] When the user checks the question information on the terminal, they input their answer to the question via the terminal's input field. As a result, the answer to the question is sent from the terminal to the server 200. Alternatively, the answer to the question may be sent from the terminal to the server 200 via the washing machine 100.

[0197] The terminal is an example of an external output device of the present invention. The terminal may be used instead of the washing machine 100, or both the washing machine 100 and the terminal may be used to receive inquiry information and to answer inquiries. As a result, the user can select a device to receive inquiry information and to answer inquiries according to their needs.

[0198] (3) In the first to third embodiments, as shown in Figures 9, 11, and 16, the washing machine memory unit 127 of the washing machine 100 stores the operation setting A1 and the operation content A2 of the washing machine 100 associated with the operation setting A1. However, the present invention is not limited thereto. The operation content A2 does not have to be stored in the washing machine memory unit 127. Below, a configuration in which the operation content A2 is not stored in the washing machine memory unit 127 will be described with reference to Figures 9, 11, and 16.

[0199] The washing machine memory unit 127 stores the operation setting A1, but not the operation details A2. The server 200's registration information 21b includes both the operation setting A1 and the operation details A2. When the operation setting A1 is selected via the washing machine 100's selection receiving unit X (see Figure 3), the washing machine control unit 128a communicates with the server 200 via the washing machine communication unit 126 and obtains the operation details A2 from the server 200's registration information 21b. As a result, the washing machine control unit 128a becomes able to use the operation setting A1.

[0200] As explained above with reference to Figures 9, 11, and 16, when operation setting A1 is selected via the selection reception unit X, the washing machine control unit 128a obtains operation details A2 from the server 200. Therefore, the washing machine control unit 128a obtains operation details A2 from the server 200 as needed. As a result, the memory of the washing machine storage unit 127 can be used efficiently.

[0201] (4) Before the washing machine 100 starts a wash cycle, it may perform capacity sensing. Capacity sensing is a process in which the washing machine control unit 128a calculates the capacity of the laundry by rotating the drum 115 when the laundry is placed in the drum 115 and no water is supplied to the drum 115. The capacity of laundry that the washing machine 100 can process varies depending on the operation setting.

[0202] If the volume of laundry calculated by volume sensing exceeds the capacity that the washing machine 100 can process, the server 200 may send a question to the washing machine 100 asking whether to use a recommended operating setting, such as the first question in step S220 (see Figure 7). In this case, the recommended operating setting indicates another operating setting that can process a larger volume of laundry than the operating setting currently used by the washing machine 100. The user then responds to the question from the server 200 with either the wash key 503 (Yes) or the dry key 506 (No).

[0203] (5) If the reason the server 200 sent inquiry information to the washing machine 100 is due to the laundry load being too large, the washing machine 100 may perform the following processing, as explained with reference to Figures 2 and 4. In this case, the washing machine 100 includes an open / close detection unit that detects the opening and closing of the door 112.

[0204] After the server 200 sends a query to the washing machine 100, the open / close detection unit detects that the door 112 has been opened, and the washing machine control unit 128a determines that the amount of laundry in the drum 115 has decreased. Subsequently, when the open / close detection unit detects that the door 112 has been opened again, the washing machine control unit 128a performs capacity sensing. The washing machine control unit 128a then notifies the user via the output unit 125 that it is performing capacity sensing again.

[0205] (6) In the first embodiment, in step S130 (see Figure 7), the output unit 125 outputs the first question information in voice. In the second embodiment, in step S131 (see Figure 9), the output unit 125 outputs the second question information in voice. In the third embodiment, in step S132 (see Figure 12), the output unit 125 outputs the third question information in voice. Hereinafter, the first to third question information may be collectively referred to as question information.

[0206] The washing machine 100 may be provided with a playback control unit for playing back audio of the question information. This will be explained below with reference to Figures 3 and 4. The playback control unit is, for example, a "Listen" key 518. As a result, even if the user misses the question information, they can operate the "Listen" key 518 to play back the audio of the question information from the output unit 125 and listen to the question information again. In this case, the user can choose one of the following in response to the question from the server 200: Yes, No, or Listen again.

[0207] (7) While the output unit 125 is outputting the voice of the question information, the wash key 503 and the dry key 506, which are examples of the answer receiving units of the present invention, may be made unresponsive to input. In other words, before the voice of the question information is output, the wash key 503 functions as the original key to instruct the washing operation of the laundry, and the dry key 506 functions as the original key to instruct the drying operation of the laundry. After the voice of the question information is output, the wash key 503 functions as the key to select Yes, and the dry key 506 functions as the key to select NO. As a result, when the output of the voice of the question information begins, it is possible to suppress the occurrence of erroneous operations, such as when the user operates the wash key 503 to wash the laundry, but the washing machine control unit 128a determines it to be Yes. Note that when the wash key 503 and the dry key 506 are unresponsive to input, it means that the washing machine 100 does not operate in response to the operation of the wash key 503 and / or the operation of the dry key 506.

[0208] Furthermore, the wash key 503 and the dry key 506 may be disabled from the moment immediately before the output unit 125 starts outputting the audio of the question information until a predetermined period of time has elapsed. In other words, the wash key 503 may function as a key to select Yes and the dry key 506 may function as a key to select No before the audio output of the question information ends. Note that the period from immediately before the start of the audio output of the question information until a predetermined period of time has elapsed refers, for example, to the period from several hundred milliseconds before the audio output of the question information starts until two seconds after the audio output starts.

[0209] (8) In the first to third embodiments, if, after the trigger operation is performed via the power-on key 514 in step S100 (see Figures 7, 9, and 12), the reception unit 50 receives an input for the operation setting before the output unit 125 starts outputting the voice of the inquiry information, the process by which the output unit 125 outputs the voice of the inquiry information (see steps S130, S131, and S132) may be canceled.

[0210] Furthermore, if the receiver 50 receives the input for the operation setting after the trigger operation is performed via the power-on key 514, but before the output unit 125 starts outputting the voice prompt information, and the input for the operation setting is interrupted and a predetermined waiting time has elapsed, the output unit 125 may perform the process of outputting the voice prompt information. In this case, once the predetermined waiting time has elapsed, the washing machine control unit 128a determines that the user is undecided about which operation setting to select. The washing machine control unit 128a then controls the output unit 125 to output the voice prompt information.

[0211] (9) The server 200 may obtain information from the washing machine 100 indicating the first operation log of the washing machine 100 and determine recommended operation settings based on the information indicating the first operation log. The information indicating the first operation log is information indicating the state of the washing machine 100 during operation. The state of the washing machine 100 during operation is, for example, the degree to which the washing machine 100 shakes. In this case, the washing machine 100 is equipped with a shake detection means for detecting the degree to which the washing machine 100 shakes. The detection result of the shake detection means is transmitted to the server 200 via the communication network N (see Figure 1) and stored in the server 200 as the first operation log. The server 200 then determines the operation settings for the washing machine 100 according to the state of the washing machine 100 during operation, such as the degree to which the washing machine 100 shakes. The server 200 then sends a question to the washing machine 100 indicating whether or not to use the operation settings determined by the server 200. The user then responds to the question from the server 200 with the wash key 503 (Yes) or the dry key 506 (No). As a result, users will be able to use operating settings that are appropriate for the condition of the washing machine 100.

[0212] (10) The server 200 may obtain information from the washing machine 100 indicating the second operation log of the washing machine 100, and based on the information indicating the second operation log, determine when the washing machine 100 should perform a cleaning operation after the washing operation of the washing machine 100 is completed. The information indicating the second operation log includes, for example, the degree of soiling of the washing machine 100 and the history of the cleaning operation of the washing machine 100. The washing machine 100 is equipped with a sensor that detects a physical quantity indicating the degree of soiling of the washing machine 100, and transmits the detected value of the sensor to the server 200. The washing machine 100 also transmits the history of the cleaning operation to the server 200. As a result, the degree of soiling of the washing machine 100 and the history of the cleaning operation of the washing machine 100 are accumulated in the server 200 as the second operation log. The server 200 then determines when the washing machine 100 should perform a cleaning operation based on the second operation log. When the time comes for the washing machine 100 to perform a cleaning operation, after the washing operation of the washing machine 100 is completed, the server 200 transmits query information to the washing machine 100 indicating whether or not to perform a cleaning operation. The user then responds to the server 200's prompt with either the wash key 503 (Yes) or the dry key 506 (No). As a result, the user can easily recognize when it is time to clean the washing machine 100.

[0213] (11) The washing machine 100 of the first to third embodiments is a drum-type washing machine. However, the present invention is not limited thereto. The washing machine of the present invention may also be a top-loading washing machine.

[0214] (12) The recommended operating settings include settings for post-processing operations performed after the washing cycle of the washing machine 100 is completed. Post-processing operations include, for example, a cleaning operation of the washing machine 100, a wrinkle prevention operation for laundry, or a drying operation to prevent mold in the washing machine 100. In this case, the server control unit 212 transmits a question to the washing machine 100 and / or the terminal asking whether or not to use the post-processing operation settings. The output unit 125 of the washing machine 100 and / or the audio output unit of the terminal then output an audio message indicating the question, for example, "Do you want to perform a cleaning operation?". The output unit 125 of the washing machine 100 and / or the audio output unit of the terminal may also output an audio message indicating the question after the washing cycle is completed. As a result, after the washing cycle is completed, the user can hear the audio message indicating the question and respond to the question using the wash key 503 (Yes key) and the dry key 506 (No key).

[0215] (13) The washing machine memory unit 127 may store recommendation information 21a. In this case, the output unit 125 outputs a question indicating whether or not to use the recommended operation settings stored in the washing machine memory unit 127. In other words, the output unit 125 outputs the question information without going through the server 200. For example, the output unit 125 outputs a question asking whether or not to use the settings for a post-processing operation such as a cleaning operation. The user then answers the question using the wash key 503 (Yes key) and the dry key 506 (No key). As a result, the user can select the operation settings according to their needs for selecting the operation settings of the washing machine 100. [Industrial applicability]

[0216] This invention is applicable to the fields of washing machines and washing machine systems. [Explanation of Symbols]

[0217] 1. Washing machine system 21a Recommendation information 100 Washing Machines 125 Output section 126 Washing Machine Communications Department 128a Washing machine control unit 128b Judgment part 200 servers 210 Server Communication Unit 211 Server Storage Unit 212 Server Control Unit 503 Washing Key (Response Reception Department) 506 Dry Key (Response Reception Section)

Claims

1. A washing machine system comprising a washing machine and a server, The aforementioned server, A server storage unit capable of storing recommendation information including recommended operating settings for the washing machine and the operating content of the washing machine corresponding to said recommended operating settings, A server communication unit that communicates with the aforementioned washing machine, A server control unit controls the server communication unit so that the server communication unit transmits query information to the washing machine indicating the reason for recommending the aforementioned operating settings and whether or not to use the aforementioned operating settings. Includes, The aforementioned washing machine, A communication unit that communicates with the server and receives the query information transmitted by the server communication unit, An output unit that outputs the inquiry information received by the communication unit in voice, A response receiving unit receives the user's response from the washing machine's operation setting key regarding whether or not to use the recommended operation settings in response to the aforementioned inquiry information. Includes, The washing machine also, A washing machine control unit controls the communication unit and controls the operation of the washing machine according to the operation content of the washing machine corresponding to the operation settings used by the washing machine, A washing machine storage unit that stores the operating settings of the washing machine and the operating content of the washing machine corresponding to those operating settings, Includes, The server storage unit stores registration information, including the operation settings and operation details, which are stored in the washing machine storage unit. The server control unit, If the recommended operating settings are included in the operating settings stored in the washing machine memory unit, the query information is transmitted to the washing machine. If the recommended operating settings are not included in the operating settings stored in the washing machine storage unit, the query information is sent to the washing machine, and if the washing machine responds to the query information granting permission to use the recommended operating settings, the server communication unit is controlled to send the recommended operating settings and operation details included in the recommendation information stored in the server storage unit to the washing machine, and the recommended operating settings and operation details included in the recommendation information are stored in the server storage unit as registration information. Of the aforementioned operating setting keys, the wash key for instructing the wash operation functions as a key that accepts a response authorizing the use of the recommended operating settings if it is operated within a predetermined time after the audio of the inquiry information is output. Among the aforementioned operating setting keys, the drying key for instructing the drying operation functions as a key that accepts a response that does not permit the use of the recommended operating settings if it is operated within the predetermined time after the audio of the inquiry information is output. Washing machine system.

2. The server control unit, Determine whether the recommendation information, including the recommended operating settings, is present in the server storage unit. If the recommendation information is in the server storage unit, the server communication unit is instructed to send the inquiry information to ask whether or not to use the recommended operating settings. If the aforementioned recommendation information is not found in the server storage unit, the server communication unit will not initiate the aforementioned inquiry. The washing machine system according to claim 1.

3. The washing machine further includes a determination unit that determines whether or not a trigger operation has been performed. The aforementioned trigger operation indicates an operation that causes the washing machine to initiate query communication with the server. When the server control unit receives the query communication, it determines whether or not the recommendation information is in the server storage unit. The washing machine system according to claim 2.

Images