Information provision system

Abstract

To enhance consumer confidence in products and allow consumers to comfortably choose products.SOLUTION: An information provision system is provided, comprising: product provider information recording means 6 configured to record product provider information sent from a product provider terminal 2, information provider information recording means 7 configured to record information provider information sent from information provider terminals 3; consumer information recording means 8; model information generation means 9; information selection means 10; information output means 11; and point granting means 12.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information providing system. More specifically, it relates to an information providing system that enables consumers to safely select products and services.

Background Art

[0002] Conventionally, the safety of products, mainly foods, has been attracting the attention of consumers. When consumers select products, they have come to show interest even in what the products themselves and their raw materials are.

[0003] Therefore, product providers provide products by attaching labels with information such as the ingredients, origin, manufacturing date, etc. of the products and their raw materials to the product packaging or recording them on IC tags.

[0004] However, simply attaching information described or recorded to products is prone to tampering and forgery of that information. In fact, there are cases where information has been tampered with or forged, resulting in low credibility among consumers and making it difficult for consumers to safely select products.

[0005] Therefore, the inventor of the present invention has proposed a technique of providing foods by attaching sample raw material powders obtained by powdering the raw materials of the foods to the foods instead of simply attaching information described or recorded to the foods (see Patent Document 1).

Prior Art Documents

Patent Documents

[0006]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0007] Incidentally, the quality of various products, including food, and the quality of various services are strongly influenced by various factors in the process by which those products and services are provided to consumers.

[0008] Therefore, while a sample of raw material powder for food products can provide information about the quality of the food, it is only one factor, and the technology described in Patent Document 1, which involves attaching a sample of raw material powder to the food product before providing it, may not be sufficient to achieve the goal of enabling consumers to confidently choose products and services.

[0009] This invention was conceived in view of the above points, and aims to provide an information provision system that enables consumers to select products and services with greater confidence. [Means for solving the problem]

[0010] To achieve the above objectives, the information provision system of the present invention includes: a product provider information recording means that records information transmitted from the terminal of a product provider as product provider information, including information on a predetermined product; an information provider information recording means that records information transmitted from the terminal of an information provider different from the product provider as information provider information, including information on the product provided by the product provider and information for understanding the quality of the product provided by the product provider; an information output means that outputs the information for understanding the quality included in selected information provider information, which is selected by the product provider from the information provider information recorded in the information provider information recording means, or identification information that can access the information for understanding the quality included in the selected information provider information; and information transmitted from the terminals of consumers different from the product provider and the information provider. The system comprises: reference information generation means, which generates reference information for quality understanding based on the selection criteria information for selecting the information for quality understanding; information selection means, which selects the information for quality understanding from among a plurality of pieces of information for quality understanding included in the selection information provider information, or from among a plurality of pieces of information provider information which are the selection information provider information, based on the reference information generated by the reference information generation means; and point awarding means, which awards points to the information provider whose information for quality understanding has been used by outputting information from the information output means, wherein the information output means outputs the information for quality understanding selected by the information selection means, or identification information that allows access to the information for quality understanding selected by the information selection means.

[0011] Furthermore, the information provision system of the present invention includes: a product provider information recording means that records information transmitted from the terminal of a product provider as product provider information, which includes information on a predetermined product; an information provider information recording means that records information transmitted from the terminal of an information provider different from the product provider as information provider information, which includes information on the product provided by the product provider and information for understanding the quality of the product provided by the product provider; and an information output means that outputs the information for understanding the quality included in the selected information provider information, which is selected by the product provider from the information provider information recorded in the information provider information recording means, or identification information that can access the information for understanding the quality included in the selected information provider information. The system includes: an information selection means for selecting information for quality understanding from among a plurality of pieces of information for quality understanding included in the information provider information, or from among a plurality of pieces of information provider information that constitute the selected information provider information, based on reference information transmitted from a consumer terminal different from the product provider and the information provider, and for selecting information for quality understanding; and a point awarding means for awarding points to the information provider whose information for quality understanding has been used by outputting information from the information output means, wherein the information output means outputs the information for quality understanding selected by the information selection means, or identification information that allows access to the information for quality understanding selected by the information selection means.

[0012] Here, by recording information about a predetermined product in the product provider information recording means, the predetermined product provided by the product provider can be identified.

[0013] Furthermore, by recording information about the products provided by the product provider in the information provider information recording means, the information provider can identify specific products provided by the product provider from their perspective.

[0014] Furthermore, by identifying the specified product based on information from both the product provider and the information provider, it is possible to deter information falsification and forgery. In other words, by recording information that should be identical (information about a specified product) from both the provider (product provider) and other parties (information providers), it is possible to deter information tampering and forgery.

[0015] Furthermore, by recording information for quality understanding in the information provider information, the quality of the products offered by the product provider can be identified from the information provider's perspective.

[0016] Furthermore, if information for understanding the quality of the products provided by the product provider is recorded in the product provider information recording means, the quality of the products provided by the product provider can be identified from the product provider's perspective. Furthermore, by identifying the quality of a given product based on information from both the product provider and the information provider, it is possible to deter information falsification and forgery. In other words, by recording information that should be identical (information for understanding product quality) from both the provider (product provider) and other parties (information providers), it is possible to deter information falsification and forgery. Furthermore, because information falsification and forgery can be deterred, the information provider information also plays a role in guaranteeing the quality of the specified product provided by the product provider.

[0017] Furthermore, by outputting information for quality understanding included in the selected information provider information, or identifying information that allows access to information for quality understanding, consumers can grasp the quality of products from product providers identified by the information provider.

[0018] Furthermore, by awarding points to information providers whose information for quality understanding is used, the point-awarding mechanism can increase the incentive for information providers to want their information to be used for quality understanding.

[0019] In addition, since the target to which points are given is information provider information in which information for quality understanding is used, in other words, since it is selected information provider information, competition arises among information providers who want to use the information provider information, and furthermore, high-quality information for quality understanding included in the information provider information can be expected.

[0020] Also, when the reference information generation means generates reference information (reference information for quality understanding of the products provided by product providers) based on the selection criteria information, information to be referred to when selecting information for quality understanding can be obtained from among "information for multiple quality understandings" or from among "information provider information for multiple".

[0021] And by the information selection means selecting "information for quality understanding" based on the reference information ("reference information generated by the reference information generation means" or "reference information transmitted from the consumer's terminal"), even if the consumer does not select specific "information for quality understanding", "information for quality understanding" can be selected based on the selection criteria information. Note that the "information for quality understanding" selected by the information selection means may be singular or plural.

[0022] Here, when the consumer transmits selection criteria information as the "criteria for the information they want to select", the reference information generated based on the selection criteria information (criteria for the information they want to select) can be regarded as "model information for quality understanding of the product (that is, information for quality understanding that the consumer wants to select)". Therefore, when transmitting selection criteria information as the "criteria for the information they want to select", "information for quality understanding" with a high similarity to the reference information (model information) will be selected.

[0023] Similarly, when the consumer transmits reference information as the "reference information for the information they want to select", "information for quality understanding" with a high similarity to the reference information (model information) will be selected.

[0024] On the other hand, when a consumer transmits selection criterion information as a "criterion for information they do not want to select", the reference information generated based on the selection criterion information (criterion for information they do not want to select) can be regarded as "negative example information for understanding the quality of the product (i.e., information for understanding the quality that the consumer does not want to select)". Therefore, when transmitting selection criterion information as a "criterion for information they do not want to select", "information for understanding quality" with a low similarity to the reference information (negative example information) will be selected.

[0025] Similarly, when a consumer transmits reference information as "reference information for information they do not want to select", "information for understanding quality" with a low similarity to the reference information (negative example information) will also be selected.

[0026] [[ID=]11]Note that when compared with the case of transmitting "criterion for information they do not want to select" as selection criterion information, when transmitting "criterion for information they want to select" as selection criterion information, the consumer's desired information can be identified more directly. Therefore, considering the point of fully reflecting the consumer's thoughts, it is more preferable to transmit "criterion for information they want to select" as selection criterion information.

[0027] Similarly, considering the point of more directly identifying the information that the consumer wants to select and fully reflecting the consumer's thoughts, it is more preferable to transmit "reference information for information they want to select" as reference information.

[0028] In addition, the information output means can provide the consumer with the information the consumer desires (i.e., information in line with the consumer's selection intention) by outputting "information for understanding quality selected by the information selection means" or "identification information that can access the information for understanding quality selected by the information selection means".

[0029] Furthermore, the information provision system of the present invention includes: a service provider information recording means that records information transmitted from the service provider's terminal as service provider information, which includes information about a predetermined service; an information provider information recording means that records information transmitted from the terminal of an information provider different from the service provider as information provider information, which includes information about the service provided by the service provider and information for understanding the quality of the service provided by the service provider; an information output means that outputs the information for understanding the quality included in selected information provider information, which is selected by the service provider from the information provider information recorded in the information provider information recording means, or identification information that allows access to the information for understanding the quality included in the selected information provider information; and consumers different from the service provider and the information provider. The system comprises: a reference information generation means that generates reference information for quality understanding based on selection criterion information transmitted from a terminal for selecting information for quality understanding; an information selection means that selects information for quality understanding from among a plurality of pieces of information for quality understanding included in the selected information provider information, or from among a plurality of pieces of information provider information which are the selected information provider information, based on the reference information generated by the reference information generation means; and a point awarding means that awards points to the information provider whose information for quality understanding has been used by outputting information from the information output means, wherein the information output means outputs the information for quality understanding selected by the information selection means, or identification information that allows access to the information for quality understanding selected by the information selection means.

[0030] Furthermore, the information provision system of the present invention includes: a service provider information recording means that records information transmitted from the service provider's terminal as service provider information, which includes information about a predetermined service; an information provider information recording means that records information transmitted from the terminal of an information provider different from the service provider as information provider information, which includes information about the service provided by the service provider and information for understanding the quality of the service provided by the service provider; and an information output that outputs the information for understanding the quality included in the selected information provider information, which is selected by the service provider from the information provider information recorded in the information provider information recording means, or identification information that can access the information for understanding the quality included in the selected information provider information. The system includes: a power means; an information selection means for selecting information for quality understanding from among a plurality of pieces of information for quality understanding included in the selected information provider information, or from among a plurality of pieces of information provider information which are the selected information provider information, based on the reference information for selecting information for quality understanding transmitted from a terminal of a consumer different from the service provider and the information provider; and a point awarding means for awarding points to the information provider whose information for quality understanding has been used by outputting information from the information output means, wherein the information output means outputs the information for quality understanding selected by the information selection means, or identification information that allows access to the information for quality understanding selected by the information selection means.

[0031] Here, by recording information about a predetermined service as service provider information in the service provider information recording means, the predetermined service provided by the service provider can be identified.

[0032] Furthermore, by recording information about the services provided by the service provider in the information provider information recording means, the information provider can identify the specific services provided by the service provider from their perspective.

[0033] Furthermore, by identifying the specified services based on information from both the service provider and the information provider, it is possible to deter the falsification and forgery of information. In other words, by recording information that should be identical (information for a specified service) from both the provider (service provider) and other parties (information providers), it is possible to deter the alteration or falsification of information.

[0034] Furthermore, by recording information for quality understanding in the information provider information, the quality of the services provided by the service provider can be identified from the information provider's perspective.

[0035] Furthermore, if information for understanding the quality of the services provided by the service provider is recorded in the service provider information recording means, the quality of the services provided by the service provider can be identified from the service provider's perspective. Furthermore, by determining the quality of a given service based on information from both the service provider and the information provider, it is possible to deter the falsification and forgery of information. In other words, by recording information that should be identical (information for understanding the quality of a service) from both the provider (service provider) and other parties (information providers), it is possible to deter information falsification and forgery. Furthermore, because information falsification and forgery can be deterred, information provider information also plays a role in guaranteeing the quality of the specified services provided by the service provider.

[0036] Furthermore, by outputting information for quality understanding included in the selected information provider information, or identifying information that allows access to the information for quality understanding, consumers can grasp the quality of services provided by the service provider identified by the information provider.

[0037] Furthermore, by awarding points to information providers whose information for quality understanding is used, the point-awarding mechanism can increase the incentive for information providers to want their information to be used for quality understanding.

[0038] Furthermore, since points are awarded to information providers whose information for quality understanding has been utilized—in other words, to selected information providers—competition will arise among information providers who want their information to be utilized, which is expected to further improve the quality of the information for quality understanding included in the information providers' information.

[0039] Furthermore, when the reference information generation means generates reference information (reference information for information on understanding the quality of services provided by a service provider) based on selection criteria information, it can obtain information to refer to when selecting information for understanding quality from among "multiple pieces of information for understanding quality" or from "multiple pieces of information provider information".

[0040] Furthermore, by having the information selection means select "information for understanding quality" based on reference information ("reference information generated by the reference information generation means" or "reference information transmitted from the consumer's terminal"), consumers can select "information for understanding quality" based on selection criteria information, even if they do not select specific "information for understanding quality". The "information for understanding quality" selected by the information selection method may be singular or plural.

[0041] In this case, if consumers submit selection criteria information as "criteria for information they wish to select," the reference information generated based on the selection criteria information (criteria for information they wish to select) can be considered "exemplary information for understanding service quality (i.e., information for understanding quality that consumers wish to select)." Therefore, if you submit selection criteria information as the "criteria for the information you want to select," the system will select "information for understanding quality" that has a high degree of similarity to the reference information (model information).

[0042] Similarly, when consumers submit reference information as "reference information for information they want to select," they will choose "information for understanding quality" that has a high degree of similarity to the reference information (model information).

[0043] On the other hand, when consumers submit selection criteria information as "criteria for information they do not want to select," the reference information generated based on that selection criteria information (criteria for information they do not want to select) can be considered "information that serves as a cautionary tale for understanding the quality of the service (i.e., information for understanding the quality that consumers do not want to select)." Therefore, if you submit selection criteria information as "criteria for information you do not want to select," you will end up selecting "information for understanding quality" that has a low similarity to reference information (information that serves as a negative example).

[0044] Similarly, when consumers submit reference information as "reference information for information they do not want to select," they will choose "information for understanding quality" that has a low similarity to the reference information (information that serves as a cautionary tale).

[0045] Furthermore, compared to submitting "criteria for information you do not want to select" as selection criteria information, submitting "criteria for information you want to select" as selection criteria information allows for a more direct identification of the information consumers want to select. Therefore, considering the need to fully reflect consumers' wishes, it is preferable to submit "criteria for information you want to select" as selection criteria information.

[0046] Similarly, considering the need to more directly identify the information consumers want to select and fully reflect their preferences, it is preferable to send "reference information for the information you want to select" as reference information.

[0047] Furthermore, by outputting "information for quality understanding selected by the information selection means" and "identification information that allows access to the quality understanding information selected by the information selection means," the information that consumers desire (i.e., information that aligns with the consumer's selection intent) can be provided to consumers.

[0048] By the way, "specified goods" here also include food products. Furthermore, "specified goods" include both primary and secondary products, and both tangible and intangible items.

[0049] Furthermore, "specified services" here refers to various services provided for the customer or efforts made for the benefit of others, regardless of whether they are paid or unpaid.

[0050] Furthermore, "identifiable information that allows access to information for understanding quality" here refers to identifiers such as two-dimensional barcodes or color codes that allow access to a website containing "information for understanding quality" via a communication line.

[0051] Furthermore, "points" here refers to points that can be exchanged for prizes or goods, used for discounts, or applied to part of the price of future purchases, and includes both points that can be exchanged for cash and points that cannot be exchanged for cash. [Effects of the Invention]

[0052] The information provision system of the present invention enables consumers to select products and services with greater confidence, thereby improving the reliability of those products and services. [Brief explanation of the drawing]

[0053] [Figure 1] This is a schematic diagram illustrating an example configuration of the product information provision system of the present invention. [Figure 2] This is a schematic diagram illustrating an example of how to use the product information provision system of the present invention. [Modes for carrying out the invention]

[0054] The following describes embodiments for carrying out the present invention (hereinafter referred to as "embodiments").

[0055] Figure 1 is a schematic diagram illustrating a product information provision system 1, which is an example of the configuration of the information provision system of the present invention. The product information provision system 1 shown in Figure 1 is configured to exchange various types of information via the internet 5 with product provider terminals 2 used by product providers, information provider terminals 3 (3A, 3B, 3C, 3D, 3E, 3F) used by information providers, and generating AI 4.

[0056] The information providers who use the information provider terminal 3 are not limited to any particular group, and may include (1) those who have received products from the product provider through a route other than the product provider, (2) customers (existing customers) who have received products from the product provider in the past, or (3) research companies and evaluation companies whose business is to research and evaluate various products. In addition, it is also acceptable for (1) to (3) to be combined as appropriate, such as when all information providers are those who have received products through a route other than the product provider, when all information providers are existing customers, when all information providers are research companies or evaluation companies, or when some information providers are those who have received products through a route other than the product provider and some are research companies or evaluation companies.

[0057] Furthermore, the product information provision system 1 has a product provider information recording means 6 that records product provider information transmitted from the product provider terminal 2.

[0058] Furthermore, the product provider information recording means 6 is configured to record at least information 6a about the contents of the products that the product provider provides to the customer, information 6b about the quality of such products (text information), and output target information 6c for identifying the information provider information to be output.

[0059] In this embodiment, three pieces of information (6b-1, 6b-2, 6b-3) are recorded as "product quality information 6b".

[0060] Furthermore, in this embodiment, "product quality information 7Ec," which will be described later, is recorded as "output target information 6c." Specifically, we will explain using the example where the product provider selects "product quality information 7Ec (7Ec-1, 7Ec-2, 7Ec-3)" as the selected information provider information.

[0061] Note that numbers following a hyphen (-) are the same, indicating that they are corresponding information. For example, "6b-1" means that it corresponds to "7Ac-1, 7Bc-1, 7Cc-1, 7Dc-1, 7Ec-1, 7Fc-1," which will be discussed later.

[0062] Here, product quality information 6b and output target information 6c are recorded, linked to product content information 6a. If product content information for multiple products is recorded (i.e., in addition to product content information 6a, product content information for products other than product content information 6a is also recorded), product quality information and output target information corresponding to the product content information for each product are recorded.

[0063] Furthermore, the product information provision system 1 includes an information provider information recording means 7A for recording information provider information A transmitted from an information provider terminal 3A used by the information provider, an information provider information recording means 7B for recording information provider information B transmitted from an information provider terminal 3B used by the information provider, an information provider information recording means 7C for recording information provider information C transmitted from an information provider terminal 3C used by the information provider, an information provider information recording means 7D for recording information provider information D transmitted from an information provider terminal 3D used by the information provider, an information provider information recording means 7E for recording information provider information E transmitted from an information provider terminal 3E used by the information provider, and an information provider information recording means 7F for recording information provider information F transmitted from an information provider terminal 3F used by the information provider.

[0064] Furthermore, the information provider information recording means 7A is configured to record at least the following: information 7Aa of the information provider using the information provider terminal 3A; information 7Ab of the contents of the products provided by the product provider; information (text information) 7Ac of the quality of the products provided by the product provider; information 7Ad of the redemption rate when the product quality information 7Ac is used; and information 7Ae of the points held. In this embodiment, "product quality information 7Ac" records three pieces of information (7Ac-1, 7Ac-2, 7Ac-3) corresponding to "product quality information 6b".

[0065] Here, "product content information 7Ab" refers to information about a product provided by a different product provider than the product provider using product provider terminal 2 (hereinafter referred to as "product from another route"), but which is the same product as the product provided by the product provider using product provider terminal 2.

[0066] Furthermore, linked to the information provider's information 7Aa, the product content information 7Ab, product quality information 7Ac, reward rate information 7Ad, and point information 7Ae are recorded. Also, linked to the product content information 7Ab, the product quality information 7Ac and reward rate information 7Ad are recorded. If information on the contents of multiple products is recorded (i.e., in addition to the product content information 7Ab, information on the contents of products other than those in product content information 7Ab is also recorded), the product quality information and reward rate information corresponding to the information on each product are recorded.

[0067] Similarly, the information provider information recording means 7B is configured to record at least the information of the information provider using the information provider terminal 3B 7Ba, information about the contents of the products provided by the product provider 7Bb, information (text information) about the quality of the products provided by the product provider 7Bc, information about the redemption rate when the product quality information 7Bc is used 7Bd, and information about the points held 7Be. In this embodiment, "product quality information 7Bc" records three pieces of information (7Bc-1, 7Bc-2, 7Bc-3) corresponding to "product quality information 6b".

[0068] Here, "product content information 7Bb" refers to information about a product provided by a different product provider than the product provider using product provider terminal 2 (hereinafter referred to as "another route product"), but which is the same product as the product provided by the product provider using product provider terminal 2.

[0069] Furthermore, linked to the information provider's information 7Ba, the product content information 7Bb, the product quality information 7Bc, the return rate information 7Bd, and the points information 7Be are recorded. Also, linked to the product content information 7Bb, the product quality information 7Bc and the return rate information 7Bd are recorded. If information on the contents of multiple products is recorded (i.e., in addition to the product content information 7Bb, information on the contents of products other than the product content information 7Bb is also recorded), the product quality information and return rate information corresponding to the information on each product are recorded.

[0070] Similarly, the information provider information recording means 7C is configured to record at least the information of the information provider using the information provider terminal 3C 7Ca, information about the contents of the products provided by the product provider 7Cb, information (text information) about the quality of the products provided by the product provider 7Cc, information about the redemption rate when the product quality information 7Cc is used 7Cd, and information about the points held 7Ce. In this embodiment, "product quality information 7Cc" records three pieces of information (7Cc-1, 7Cc-2, 7Cc-3) corresponding to "product quality information 6b".

[0071] Here, "product content information 7Cb" refers to information about a product provided by a different product provider than the product provider using product provider terminal 2 (hereinafter referred to as "product from another route"), but which is the same product as the product provided by the product provider using product provider terminal 2.

[0072] Furthermore, linked to the information provider's information 7Ca, the product content information 7Cb, product quality information 7Cc, reward rate information 7Cd, and point information 7Ce are recorded. Also, linked to the product content information 7Cb, the product quality information 7Cc and reward rate information 7Cd are recorded. If information on the contents of multiple products is recorded (i.e., in addition to the product content information 7Cb, information on the contents of products other than the product content information 7Cb is also recorded), the product quality information and reward rate information corresponding to the information on the contents of each product are recorded.

[0073] Similarly, the information provider information recording means 7D is configured to record at least the information of the information provider using the information provider terminal 3D 7Da, the information of the contents of the products provided by the product provider 7Db, the quality information (text information) of the products provided by the product provider 7Dc, the redemption rate information 7Dd when the quality information 7Dc is used, and the points held 7De. In this embodiment, "product quality information 7Dc" records three pieces of information (7Dc-1, 7Dc-2, 7Dc-3) corresponding to "product quality information 6b".

[0074] Here, "product content information 7Db" refers to information about products provided by a different product provider than the product provider using product provider terminal 2 (hereinafter referred to as "products from another route"), but which are the same products as those provided by the product provider using product provider terminal 2.

[0075] Furthermore, linked to the information provider's information 7Da, the product content information 7Db, the product quality information 7Dc, the return rate information 7Dd, and the points information 7De are recorded. Also, linked to the product content information 7Db, the product quality information 7Dc and the return rate information 7Dd are recorded. If information on the contents of multiple products is recorded (i.e., in addition to the product content information 7Db, information on the contents of products other than those in product content information 7Db is also recorded), the product quality information and return rate information corresponding to the information on each product are recorded.

[0076] Similarly, the information provider information recording means 7E is configured to record at least the following: information 7Ea of the information provider using the information provider terminal 3E; information 7Eb of the contents of the products provided by the product provider; information (text information) 7Ec of the quality of the products provided by the product provider; information 7Ed of the redemption rate when the product quality information 7Ec is used; and information 7Ee of the points held. In this embodiment, "product quality information 7Ec" records three pieces of information (7Ec-1, 7Ec-2, 7Ec-3) corresponding to "product quality information 6b".

[0077] Here, "product content information 7Eb" refers to information about a product provided by a different product provider than the product provider using product provider terminal 2 (hereinafter referred to as "product from another route"), but which is the same product as the product provided by the product provider using product provider terminal 2.

[0078] Furthermore, linked to the information provider's information 7Ea, the product details information 7Eb, the product quality information 7Ec, the reward rate information 7Ed, and the points information 7Ee are recorded. Also, linked to the product details information 7Eb, the product quality information 7Ec and the reward rate information 7Ed are recorded. If information on the details of multiple products is recorded (i.e., in addition to the product details information 7Eb, information on the details of products other than those in product details information 7Eb is also recorded), the product quality information and reward rate information corresponding to the information on each product are recorded.

[0079] Similarly, the information provider information recording means 7F is configured to record at least the information of the information provider using the information provider terminal 3F 7Fa, the information of the contents of the products provided by the product provider 7Fb, the quality information (text information) of the products provided by the product provider 7Fc, the redemption rate information 7Fd when the quality information 7Fc is used, and the information of the points held 7Fe. In this embodiment, "product quality information 7Fc" records three pieces of information (7Fc-1, 7Fc-2, 7Fc-3) corresponding to "product quality information 6b".

[0080] Here, "product content information 7Fb" refers to information about a product provided by a different product provider than the product provider using product provider terminal 2 (hereinafter referred to as "product from another route"), but which is the same product as the product provided by the product provider using product provider terminal 2.

[0081] Furthermore, linked to the information provider's information 7Fa, the product content information 7Fb, the product quality information 7Fc, the reward rate information 7Fd, and the points information 7Fe are recorded. Also, linked to the product content information 7Fb, the product quality information 7Fc and the reward rate information 7Fd are recorded. If information on the contents of multiple products is recorded (i.e., in addition to the product content information 7Fb, information on the contents of products other than the product content information 7Fb is also recorded), the product quality information and reward rate information corresponding to the contents of each product are recorded.

[0082] Furthermore, the product information provision system 1 has a consumer information recording means 8 that records "selection criteria information for selecting information on product quality (hereinafter simply referred to as "selection criteria information")" transmitted from a consumer's terminal (not shown) that is a new customer (prospective customer). In this embodiment, the consumer information recording means 8 records "the criteria for quality information of the product that the consumer wants to select" as selection criterion information.

[0083] Furthermore, the product information provision system 1 has a model information generation means (an example of a reference information generation means) 9 that generates model information for understanding quality (hereinafter simply referred to as "model information").

[0084] Here, the model information generation means 9 generates model information by inputting the "selection criteria information" into the general-purpose generative AI (generation AI) 4 when the selection criteria information is recorded in the consumer information recording means 8, and obtaining the output result of the generation AI 4. When new model information is generated, it will be registered in place of the previous model information (overwritten).

[0085] For example, in the selection criteria information, (1) The explanation is given using simple language without using technical jargon. (2) The explanation uses specific data. (3) The product must include testimonials from people who have used the product. (4) It does not contain any expressions that may offend others. If this information is recorded, the contents of (1) to (4) are input into the generating AI4 to generate model information.

[0086] Furthermore, the product information provision system 1 has an information selection means 10 that selects "product quality information" to be output from among the selected information provider information 7Ec (7Ec-1, 7Ec-2, 7Ec-3) based on the model information.

[0087] Here, when selection criterion information is recorded, the information selection means 10 selects the information with the highest similarity to the "model information" from the selection information provider information 7Ec as the output target.

[0088] In other words, once the "selection criteria information" is recorded, the model information generation means 9 generates model information, and then the information selection means 10 selects the information with the highest similarity to the model information as the output target.

[0089] Furthermore, the product information provision system 1 has an information output means 11 that outputs the information selected by the information selection means 10 when a consumer who is a new customer (prospective customer) requests information.

[0090] Furthermore, the product information provision system 1 includes a point awarding means 12 that awards points to the information provider when the information output means 11 outputs information. Specifically, when "product quality information 7Ec" is output, points will be added to the points information 7Ee held by the information provider information recording means 7E, according to the redemption rate information 7Ed.

[0091] Figure 2 is a schematic diagram showing an example of how to use the product information provision system of the present invention. In the following explanation, we will assume that the information providers 30 (30A, 30B, 30C, 30D, 30E, 30F) have previously received products through other channels, and that the new customer 40, who is a consumer, is gathering information when considering whether or not to receive products from the product provider 20.

[0092] [1. Recording of various information] In one example of how to use the product information provision system of the present invention, in order for a new customer 40 to obtain information, various types of information need to be recorded in the product information provision system 1. Therefore, the recording of various types of information in the product information provision system 1 will be explained.

[0093] First, the product provider 20 records the details of the product 200 it provides (product details information 6a) in the product provider information recording means 6 using the product provider terminal 2. Furthermore, the product provider 20 records the details of the quality of the product 200 it provides (product quality information 6b-1, 6b-2, 6b-3) in the product provider information recording means 6 using the product provider terminal 2. These records correspond to the steps indicated by the symbol (1) in Figure 2.

[0094] Next, the information provider 30A records information that identifies itself (information provider information 7Aa) in the information provider information recording means 7A using the information provider terminal 3A. Furthermore, linked to the information provider's information 7Aa, the details of products from a different route (product details information 7Ab) and the details of the quality of products from a different route (product quality information 7Ac-1, 7Ac-2, 7Ac-3) are recorded in the information provider's information recording means 7A using the information provider's terminal 3A.

[0095] Furthermore, information on the return rate 7Ad, which is obtained when product quality information 7Ac is used in conjunction with information on the information provider 7Aa, is recorded in the information provider information recording means 7A using the information provider terminal 3A. These records correspond to the steps indicated by the symbol (2) in Figure 2.

[0096] When the information provider 30A records various pieces of information, a notification to that effect is sent to the product provider 20 (step indicated by symbol (3) in Figure 2).

[0097] Here, we explain using the example of information provider 30A recording information about the information provider 7Aa, information about the product contents 7Ab, information about the product quality 7Ac, and information about the return rate 7Ad. However, information providers 30B, 30C, 30D, 30E, and 30F also record information in a similar manner. Please note that information providers 30A to 30F will not be recording at the same time, but rather sequentially.

[0098] Next, since the message "that fact" has been transmitted in step (3) above, the product provider 20 accesses the product information provision system 1, confirms the recorded information provider information (A to F), selects one of the information provider information (for example, by comparing the quality of "product quality information" to select information provider information, by comparing the "return rate" to select information provider information, etc.), and records the output target information 6c using the product provider terminal 2 (step indicated by symbol (4) in Figure 2). Here, "product quality information 7E" is recorded as output information 6c.

[0099] After recording the various types of information described above, it becomes possible to provide these types of information to the new customers 40.

[0100] Here, we only explain the case where the information provider 30 records various information about the product 200 provided by the product provider 20. However, the information recorded in the product information provision system 1 is not limited to "product 200 provided by product provider 20," but also includes information about "products other than product 200 provided by product provider 20" and "products provided by product providers other than product provider 20." In other words, in this embodiment, we will explain using the example of a new customer 40 obtaining information related to the product 200 provided by the product provider 20 (as described later), but the product information provision system 1 can also provide information related to "products other than the product 200 provided by the product provider 20" and "products provided by product providers other than the product provider 20".

[0101] [2. Provision of various information] A new customer 40 who wishes to receive various information related to the product 200 provided by the product provider 20 accesses the product information provision system 1 via the internet 5 using a new customer terminal (not shown) (the step indicated by the symbol (5) in Figure 2).

[0102] When the new customer accesses the product information provision system 1, a list of product providers who can provide information is displayed on the new customer terminal, and the new customer 40 selects "Product Provider 20" from the displayed list. After selecting "Product Provider 20," a list of products offered by Product Provider 20 is displayed, and the new customer 40 selects "Product 200" from the displayed list.

[0103] Then, after selecting "Product 200 from Product Provider 20" from the new customer terminal, the new customer terminal sends "Selection Criteria Information" to the Product Information Provision System 1.

[0104] When the "selection criteria information" transmitted to the product information provision system 1 is recorded in the consumer information recording means 8, the model information generation means 9 generates model information, and the information selection means 10 selects the information to be output (for example, "product quality information 7Ec-1").

[0105] Next, when the information selection means 10 selects an output target, the information output means 11 outputs the information corresponding to the output target, "product quality information 7Ec-1," from among the "product content information 6a (the information corresponding to product 200 is product content information 6a)" and "product quality information 6b" linked to "product content information 6a" recorded in the product provider information recording means 6 (the information is displayed on the new customer terminal). In other words, it outputs "product quality information 6b-1" which corresponds to "product quality information 7Ec-1".

[0106] In addition, the information output means 11 outputs the information selected by the information selection means 10 (the information is displayed on the new customer terminal). Specifically, if the information selection means 10 selects "product quality information 7Ec-1" as the output target, it outputs "product quality information 7Ec-1" and "product content information 7Eb" which is linked to "product quality information 7Ec-1".

[0107] Subsequently, if the new customer 40 receives (purchases) product 200 from product provider 20, product provider 20 provides product 200 to the new customer 40.

[0108] When the information output means 11 outputs information, a message to that effect is sent to the information provider (the step shown by the reference numeral (6) in Figure 2 when the message is sent to the information provider 7E).

[0109] [3. Point Awarding] When the information output means 11 outputs information, the point awarding means 12 awards points to the person who registered the information output by the information output means 11. Specifically, for example, if the information output means 11 outputs "product quality information 7Ec-1", points equivalent to the price obtained by multiplying "the price of product 200 from product provider 20" by the return rate information 7Ed will be awarded, and the information 7Ee of the points held will be updated.

[0110] [effect] In the product information provision system of the present invention described above, the quality of the product 200 of the product provider 20 can be grasped by "product quality information 7Ec-1". Furthermore, by checking the "Product Quality Information 7Ec-1" before receiving product 200, new customers 40 can understand the quality of product 200, thus providing them with the information to decide whether or not to receive product 200 from product provider 20 (whether or not to purchase product 200).

[0111] Furthermore, both "product quality information 6b-1" and "product quality information 7Ec-1" are output, and by identifying "product quality information 200" based on information from both the product provider (product provider 20) and others (information provider 30E), it is possible to deter information tampering and forgery.

[0112] Similarly, both "product content information 6a" and "product content information 7Eb" are output, and by identifying "product 200" based on information from both the product provider (product provider 20) and others (information provider 30E), it is possible to deter information tampering and forgery.

[0113] Furthermore, since information providers are awarded points, there is a greater incentive to register their information, which is expected to lead to an improvement in the quality of the information provided (in terms of quantity and quality). As a result, the "quality of product 200" can be better understood.

[0114] Furthermore, since information providers themselves can register "product quality information 7Ac~7Fc" and "reward rate information 7Ae~7Fe," and points are awarded only for information provider information selected by the product provider 20, it is expected that the quality of information provider information will be improved, and this will also allow for a better understanding of the "quality of product 200."

[0115] Furthermore, since the new customer 40 only needs to submit "selection criteria information," and the information selection means 10 selects the "product quality information" that has the highest similarity to "product quality information that the new customer 40 wants to select," the new customer does not need to select specific information from the information provider information, namely "product quality information 7Ec-1, 7Ec-2, 7Ec-3." Furthermore, since the information selection means 10 can select the optimal (i.e., information that aligns with the new customer's selection intent) "product quality information," even if the new customer 40 does not have sufficient knowledge about the "product content" or "product quality" (in other words, if it is difficult for the new customer 40 to make a selection based solely on their own knowledge), it is possible to output information that aligns with the selection criteria information (the criteria for the "product quality information" that the new customer 40 wants to select).

[0116] [Example 1] In this embodiment, the explanation is given using the case where "product quality information 7Ec-1" is output as an example. However, since it is sufficient for the new customer 40 to be able to confirm "product quality information 7Ec-1", identification information (an identifier such as a two-dimensional barcode or color code) that allows access to "product quality information 7Ec-1" may also be output. In this case, the identification information will be used to access a website or other platform containing "Product Quality Information 7Ec-1" on the new customer's terminal, and the "Product Quality Information 7Ec-1" will be verified. Furthermore, as in Modification 1, when accessing "product quality information 7Ec-1" through identification information, in consideration of the expectation of new customers that the accessed website will contain the same information, even if the "product quality information 7Ec-1" in the information provider information recording means 7E is changed, the website accessed using the identification information output before the change may still display the "product quality information 7Ec-1" before the change.

[0117] [Differentiation 2] Furthermore, in this embodiment, the output target recorded in the output target information 6c (for example, "product quality information 7Ec") has multiple "product quality information (7Ec-1, 7Ec-2, 7Ec-3)", and the output target is selected from among these multiple "product quality information (7Ec-1, 7Ec-2, 7Ec-3)" based on reference information (for example, "product quality information 7Ec-1" is selected). However, it is sufficient if the system can output the information desired by new customers who are consumers. In this case, it is also acceptable to record multiple output targets (for example, "product quality information 7Ec" and "product quality information 7Fc") that each contain a single "product quality information" in the output target information 6c, and then select an output target from among these multiple output targets (for example, "product quality information 7Ec" and "product quality information 7Fc") based on reference information (for example, select "product quality information 7Ec"). Furthermore, it is also possible to record multiple output targets having multiple "product quality information" (for example, "product quality information (7Ec-1, 7Ec-2, 7Ec-3)", "product quality information (7Fc-1, 7Fc-2, 7Fc-3)") in output target information 6c, and select an output target from among these multiple output targets based on reference information (for example, select "product quality information 7Ec-1").

[0118] [Difference 3] Furthermore, in this embodiment, the explanation is given using the example of a case where "criteria for information on the quality of products that consumers want to select" is recorded as selection criterion information, but it is also possible to record "criteria for information on the quality of products that consumers do not want to select" as selection criterion information. In this case, the information selection means 10 selects the information with the lowest similarity to the information generated based on the selection criterion information (information that serves as a cautionary tale) as the output target.

[0119] [Differentiation Example 4] Furthermore, in this embodiment, the explanation is given using the example of a case where "selection criteria information" is transmitted from a new customer terminal and the model information generation means 9 generates model information, but the "model information" may also be transmitted from the new customer terminal. In this case, the information selection means 10 will select the information to be output based on the "model information" transmitted from the new customer terminal.

[0120] [Difference 5] Furthermore, in this embodiment, the explanation is given using the example that "product quality information 6b" and "product quality information 7Ac~7Fc" are textual information, but it is sufficient if the quality of the product can be identified, and it does not necessarily have to be textual information. For example, "product quality information 6b" and "product quality information 7Ad~7Ed" may include image information (image information only, textual information and image information).

[0121] [Modification 6] Furthermore, in this embodiment, the explanation is given using the example of a product provider providing a product, or in other words, the explanation is given using the example of a product as the object of the transaction, but it is not limited to this, and it may also apply when a service provider provides a service. [Explanation of symbols]

[0122] 1. Product Information Provision System 2. Product provider terminal 3. Information provider terminal 4 Generation AI 5. Internet 6. Means for recording product provider information 7. Information provider information recording means 8. Means for recording consumer information 9 Model information generation means 10. Information Selection Methods 11 Information output means 12 Point Award Methods 20 Product provider 30 Information provider 40 New Customers 200 products

Claims

1. A product provider information recording means that records information transmitted from the product provider's terminal, including information about a specified product, as product provider information, Information provider information recording means that records information transmitted from a terminal of an information provider different from the product provider as information provider information, including information about the product provided by the product provider and information for understanding the quality of the product provided by the product provider, Information output means that outputs information for understanding quality included in selected information provider information, which is information provider information selected by the product provider, from among the information provider information recorded in the information provider information recording means, or identification information that allows access to the information for understanding quality included in the selected information provider information, A reference information generation means that generates reference information for quality understanding by inputting selection criterion information transmitted from a consumer's terminal different from the product provider and the information provider, the selection criterion information for selecting the information for quality understanding, into a general-purpose generation AI and obtaining the output result of the generation AI, Information selection means that, from among the multiple pieces of information for quality understanding included in the selected information provider information, or from among the multiple pieces of information provider information that constitute the selected information provider information, selects information that has a high degree of similarity to the reference information generated by the reference information generation means, or information that has a low degree of similarity to the reference information generated by the reference information generation means, according to the selection criteria information. The system includes a point-granting means that, when the information output means outputs information, awards points to the information provider whose information for quality understanding has been used, The information output means outputs the information for quality understanding selected by the information selection means, or identification information that allows access to the information for quality understanding selected by the information selection means. Information provision system.

2. The information selection means selects from among a plurality of information for quality understanding included in the selected information provider information, or from among a plurality of information provider information which is the selected information provider information, information for quality understanding that has a high similarity to the reference information. The information provision system according to claim 1.

3. The system includes a specific information recording means for recording specific information transmitted from the terminal of the product provider, which is used to identify the selected information provider information from among a plurality of information provider information recorded in the information provider information recording means, The information selection means selects information for quality understanding from among the selected information provider information identified based on the specific information recorded in the specific information recording means. The information provision system according to claim 1.

4. A service provider information recording means that includes information of a predetermined service and records information transmitted from the service provider's terminal as service provider information, Information provider information recording means that records information transmitted from a terminal of an information provider different from the service provider as information provider information, including information about the service provided by the service provider and information for understanding the quality of the service provided by the service provider, Information output means that outputs information for quality understanding included in selected information provider information, which is information provider information selected by the service provider from among the information provider information recorded in the information provider information recording means, or identification information that allows access to the information for quality understanding included in the selected information provider information, A reference information generation means that generates reference information for quality understanding by inputting selection criterion information transmitted from a consumer's terminal different from the service provider and the information provider, the selection criterion information for selecting the information for quality understanding, into a general-purpose generation AI and obtaining the output result of the generation AI, Information selection means that, from among the multiple pieces of information for quality understanding included in the selected information provider information, or from among the multiple pieces of information provider information that constitute the selected information provider information, selects information that has a high degree of similarity to the reference information generated by the reference information generation means, or information that has a low degree of similarity to the reference information generated by the reference information generation means, according to the selection criteria information. The system includes a point-granting means that, when the information output means outputs information, awards points to the information provider whose information for quality understanding has been used, The information output means outputs the information for quality understanding selected by the information selection means, or identification information that allows access to the information for quality understanding selected by the information selection means. Information provision system.

5. The information selection means selects from among a plurality of information for quality understanding included in the selected information provider information, or from among a plurality of information provider information which is the selected information provider information, information for quality understanding that has a high similarity to the reference information. The information provision system according to claim 4.

6. The service provider's terminal is used to record specific information, which is specific information transmitted from the service provider's terminal, and which is used to identify the selected information provider information from among a plurality of information provider information recorded in the information provider information recording means, The information selection means selects information for quality understanding from among the selected information provider information identified based on the specific information recorded in the specific information recording means. The information provision system according to claim 4.

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