Web ordering system with delivery check function
The web-based ordering system addresses inefficiencies in delivery verification and invoice processing by integrating a delivery check function, improving accounting efficiency and reducing delays.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- AKTIO CORP
- Filing Date
- 2022-02-04
- Publication Date
- 2026-06-02
AI Technical Summary
The existing web order systems face inefficiencies in accounting processing due to issues such as missing or misplaced delivery slips, leading to delays and burdens on contractors for reissuing documents and payment delays.
A web-based ordering system with a delivery check function that includes a delivery check screen, invoice generation, delivery check guidance, and delivery slip generation, allowing for efficient delivery verification and integration with invoice processing.
Enhances accounting efficiency by ensuring accurate delivery verification and streamlined invoice processing, reducing delays and reissuing burdens.
Smart Images

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Abstract
Description
Technical Field
[0001] The present invention relates to a WEB order system used by orderers and order recipients to manage orders for lending, returning, selling, etc. of handled goods. In particular, it relates to a WEB order system equipped with a delivery check function by the orderer side for the handled goods ordered using a website, telephone, etc.
Background Art
[0002] In construction work, in order to improve work efficiency and optimize the use of management resources, construction machinery and construction materials used at the site may be rented only when necessary. In the conventional method, a lending company (hereinafter, order recipient) receives orders such as lending and returning of handled goods by phone from a business partner (hereinafter, orderer) such as a construction company, and the order recipient side generally proceeds with the shipping work and collection work of the specified handled goods based on the received content.
[0003] As a system that enables the above-described order receiving and placing work to be realized on the Internet, the applicant provides a WEB order system shown in the following Non-Patent Document 1.
[0004]
Non-Patent Document 1
Summary of the Invention
Problems to be Solved by the Invention
[0005] By the way, the general flow from the order placement work to the payment process when receiving and placing orders using the above-described WEB order system or telephone is as follows. (1) The order placement staff on the orderer side places an order for the handled goods to the order recipient side by phone or WEB. On the order recipient side, the handled goods are delivered after receiving the order. (2) The ordering person receives the delivery slip (including the return confirmation receipt, and includes both paper and electronic issuance; the same applies hereinafter) from the supplier, and after confirming the delivery and return of the goods (hereinafter referred to as "delivery check"), the ordering person forwards the delivery slip to the accounting person on the ordering side. (3) The contractor shall send the invoice to the ordering party at the designated time, either on paper or electronically (including both paper and electronic data issuance; the same applies hereinafter). If the recipient of the invoice is the ordering person, the invoice shall also be forwarded to the accounting person on the ordering party's side. (4) The accounting staff on the ordering side will cross-reference the delivery slip and the invoice before proceeding with the payment.
[0006] In the process described above, there was a problem in particular with the ordering person in (2) failing to check the delivery, or failing to forward or losing delivery slips, etc., which caused delays in the reconciliation work by the client's accounting staff in (4). Furthermore, from the perspective of the contractors, there were problems such as the burden of reissuing delivery slips and other documents, as well as payment delays due to delays in the reconciliation process.
[0007] Therefore, one of the objectives of the present invention is to provide a means that enables more efficient accounting processing after the delivery of ordered goods. [Means for solving the problem]
[0008] The present invention, made to solve the above problems, is a web-based ordering system capable of accepting orders for the rental or purchase of at least construction machinery or construction materials, and is characterized by comprising a delivery check screen display unit that displays a delivery check screen on the customer's terminal for performing a delivery check on the ordered items. Furthermore, this invention , receiving The system may also be further equipped with an invoice generation unit that adds information about whether or not delivery checks were performed on the aforementioned products to the invoice issued by the customer. Furthermore, the present invention may also further include a delivery check guidance unit that sends a notification to the ordering party instructing them to perform a delivery check using the delivery check screen. Furthermore, the present invention may also include a delivery slip relating to the items being notified in the notification sent from the delivery check guidance unit. Furthermore, this invention , receiving The system may also be further equipped with a delivery slip generation unit that adds a two-dimensional code to the delivery slip issued by the customer, which contains a hyperlink to the delivery check screen for the items listed on the delivery slip. Furthermore, the present invention may also further include a delivery slip display unit that displays a delivery slip for the ordered goods on the customer's terminal. Furthermore, the present invention may also further include a history storage unit that stores history information of delivery checks for the items that have been ordered. Furthermore, the present invention also allows the delivery check screen to display at least a checkbox, the name of the person who placed the order, the delivery date, the site name, and the person who performed the delivery check, for each item handled. Furthermore, the present invention further comprises a home screen display unit, a first loan order unit, a second loan order unit, a return order unit, and an order execution unit, wherein the home screen display unit displays at least the following on the customer's terminal: a first link that transitions to a catalog screen displaying the handled items; a second link that transitions to a reorder screen displaying a reorder list consisting of a list of the handled items included in the customer's order history; a third link that transitions to a return screen displaying a return list consisting of a list of the handled items currently loaned to the customer with a return instruction checkbox added; and a ninth link that transitions to the delivery check screen. The system can be configured to have a function to display the following: the first loan order unit has a function to save loan orders for the items selected by the customer via the catalog screen to the electronic cart; the second loan order unit has a function to save re-loan orders for the items selected by the customer via the re-order screen to the electronic cart; the return order unit has a function to save return orders for the items currently on loan selected by the customer via the return screen to the electronic cart; and the order execution unit has a function to process the loan orders, re-loan orders, and return orders saved in the electronic cart as a single order information. [Effects of the Invention]
[0009] According to the present invention, accounting processing after the delivery of ordered goods can be carried out more efficiently. [Brief explanation of the drawing]
[0010] [Figure 1] Overall configuration diagram of the web ordering system according to Example 1. [Figure 2] An image of the home screen according to Example 1. [Figure 3] An illustrative image of the catalog screen. [Figure 4] Image of the order details input screen. [Figure 5] Image of the reorder screen. [Figure 6] Image of the reorder selection details screen. [Figure 7] Image diagram of the reorder content input screen. [Figure 8] Image diagram of the return screen. [Figure 9] Image diagram of the repair loss screen. [Figure 10] Image diagram of the repair loss selected item details screen. [Figure 11] Image diagram of the repair loss input screen. [Figure 12] Image diagram of the electronic cart screen. [Figure 13] Image diagram of the arrangement list display column and the arrangement chat screen after order completion. [Figure 14] Image diagram of the operation list screen. [Figure 15] Image diagram of the inquiry screen. [Figure 16] Image diagram of the inquiry list display column and the inquiry chat screen after inquiry completion. [Figure 17] Overall configuration diagram of the WEB order system according to Example 2. [Figure 18] Image diagram of the home screen according to Example 2. [Figure 19] Image diagram of the delivery check screen. [Figure 20] Image diagram of the invoice. [Figure 21] Image diagram of the delivery note.
Mode for Carrying Out the Invention
[0011] Hereinafter, referring to the drawings, the process flow of order receiving and placing processing in the WEB order system in Example 1 will be described, and the process flow of delivery confirmation and accounting processing using the delivery check function in the WEB order system in Example 2 will be described. In the WEB order system in the present invention, the order management device described in each example may be configured using a plurality of information processing devices, or at least one of the processing units may be configured to be executed by a dedicated application installed on the order receiver side terminal. Furthermore, the layouts of the various screens in each embodiment can be appropriately changed depending on the type of terminal used by the customer (PC, smartphone, tablet, etc.) and the size of the display. Therefore, the layouts of the items in the various screens in the present invention are not limited to those described in this embodiment. [Examples]
[0012] <1> Overall structure (Figure 1) The web-based ordering system shown in Figure 1 comprises at least an order management device A, a customer terminal B, and a customer terminal C, and each device and terminal is configured to send and receive information via a network D.
[0013] <1.1> Customer's terminal (Figure 1) Terminal B on the ordering side is a terminal used by the person in charge of ordering (the ordering party), and is an information processing terminal that can connect to the internet, such as a personal computer, smartphone, or tablet. The customer can use customer terminal B to access and log in to the website managed and operated by order management device A, and perform various order-related tasks.
[0014] (Figure 1) <1.2> Contractor's terminal (Figure 1) Terminal C on the contractor's side is a terminal used by the person in charge on the contractor's side (the contractor), and, similar to the client's terminal B mentioned above, it is an information processing terminal that can connect to the internet, such as a personal computer, smartphone, or tablet. The contractor uses this customer-side terminal B to access the system managed and operated by order management device A with contractor privileges and respond to the customer's order placement.
[0015] <1.3> Order Management System (Figure 1) Order management device A is configured using an information processing device, and utilizes a CPU, RAM, and storage media such as an HDD located inside the information processing device to perform functions such as a web server, application server, and database server. In this embodiment, the order management device A comprises a home screen display unit 10, a first loan order unit 20, a second loan order unit 30, a return order unit 40, a repair / loss order unit 50, and an order execution unit 60. Each of these processing units is configured to perform its respective function through a program installed on the hardware. The following describes the detailed functions of each processing unit that constitutes the order management device A.
[0016] <2> Home screen display section (Figures 1 and 2) The home screen display unit 10 is a program that performs the function of displaying the home screen when a customer logs in to the website providing the ordering service according to the present invention. Figure 2 shows an image of the home screen E. Home screen E displays images or text with embedded links (hyperlinks) that provide URLs for transitioning to various other screens. In this embodiment, the home screen E is arranged with six image buttons, each embedded with a first link 11, a second link 12, a third link 13, a fourth link 14, a sixth link 16, and a seventh link 17. Furthermore, at the bottom of the six image button screens, there are two display fields (the "In Progress" list display field E1 and the "Inquiry" list display field E2) that display text containing the fifth link 15 and the eighth link 18, respectively. Furthermore, each of these links is also displayed as embedded text in the global navigation E3 located at the top of the home screen E. This global navigation E3 is a menu display area that is permanently displayed on various screens accessed from the home screen E, allowing users to navigate to different screens without having to return to the home screen E.
[0017] <2.1> First link (transition to catalog screen) (Figures 2 and 3) The first link 11 is a hyperlink that transitions to a catalog screen F (Figure 3) where the products handled include at least construction machinery or construction materials. In the home screen E shown in Figure 2, the first link 11 is embedded in the image data, which includes the text "Catalog Order Select from General Catalog".
[0018] <2.2> Second link (transition to the reorder screen) (Figures 2 and 5) The second link 12 is a hyperlink that transitions to the reorder screen H (Figure 5), which displays the reorder list H1, a list of items included in the customer's order history. In the home screen E shown in Figure 2, the second link 12 is embedded in the image data, which includes the text "Reorder Select from previous orders".
[0019] <2.3> Third link (transition to the return screen) (Figures 2 and 8) The third link 13 is a hyperlink that transitions to a return screen K (Figure 8) where a return list K2 can be viewed, which is a list of items currently on loan to the customer with a checkbox K1 for return instructions added to it. In the home screen E shown in Figure 2, a third link 13 is embedded in the image data, which includes the text "Returns are now more convenient with bulk selection!".
[0020] <2.4>Fourth link (Transition to the repair / loss list screen) (Figures 2 and 9) The fourth link, 14, is a hyperlink that transitions to the repair / loss designation screen L (Figure 9), where the repair / loss designation list (L1), which consists of a list of items currently on loan to the customer, can be viewed. In the home screen E shown in Figure 2, the fourth link 14 is embedded in the image data, which includes the text "Repair / Loss Contact us regarding repair / loss."
[0021] <2.5> Fifth link (Transition to the arrangement chat screen) (Figures 2 and 13) The fifth link 15 is a hyperlink that transitions to a chat screen with the recipient (order chat screen P (Figure 13)) for each of the aforementioned order information being processed. Although not shown in the illustration in the home screen E in Figure 2, the fifth link 15 is embedded in the text within the field titled "Orders in Progress" (orders in progress list display field E1). The text into which the fifth link 15 is embedded will be selected to include the type of order information being processed (reorder, return, repair / loss) and the name of the item being handled.
[0022] <2.6> The sixth link (operation list screen) (Figures 2 and 14) The sixth link, 16, is a hyperlink that transitions to the operational list screen Q (Figure 14), which allows users to view the operational list, consisting of a loan list that displays items currently on loan to customers. In the home screen E shown in Figure 2, the sixth link 16 is embedded in the image data, which includes the text "Operation List: List of Rental Machines".
[0023] <2.7> The seventh link (inquiry screen) (Figures 2 and 15) The seventh link, 17, is a hyperlink that leads to an inquiry screen R (Figure 15) where the customer can input inquiry information and attach data such as photographic images. In the home screen E shown in Figure 2, the seventh link 17 is embedded in the image data, which includes the text "Contact Us / Consultation on Choosing a Machine, etc."
[0024] <2.8> Eighth link (inquiry chat screen S) (Figure 2) The eighth link, 18, is a hyperlink that transitions to the inquiry chat screen S, which is provided for each inquiry. Although not shown in the illustration in the home screen E in Figure 2, the eighth link 18 is embedded in the text within the field titled "Inquiry Status" (inquiry list display field E2). The text into which the eighth link 18 is embedded will be selected from the subject of the inquiry, etc.
[0025] <3> First loan order section (Figure 1) The first loan order unit 20 is a program that performs the function of saving the loan order for the items selected by the customer to the electronic cart via the catalog screen F displayed by the selection of the first link 11.
[0026] <3.1> Catalog screen (Figure 3) Figure 3 is an illustrative diagram of the catalog screen F. Catalog screen F is the screen displayed by selecting the first link 11. In this embodiment, the catalog screen F is provided with a category field F1, a product field F2, and a search field F3. The category field F1 is located on the left side of the screen, the product field F2 is located in the center of the screen, and the search field F3 is located at the top right of the screen. In the initial catalog screen F, which is displayed immediately after selecting the first link 11, the product column F2 prioritizes displaying products that meet certain conditions, such as having a large number of units handled. The category field F1 is hierarchically organized by product category, and by selecting the appropriate category, the products belonging to that category will be displayed in the product field F2. The images or text of the products displayed in the product field F2 contain hyperlinks that lead to the order details input screen G (Figure 4) for that product, which will be described later.
[0027] <3.2> Order details input screen (Figure 4) Figure 4 is an image of the order details input screen G. The order details input screen G displays an order details field G1 where you can enter images of the products you want to sell, select the quantity to order, and add notes, as well as an add button G2 that allows you to save the entered order details to the electronic cart. When the customer selects the add button G2, the first rental order unit 20 temporarily saves the rental order for the item to the electronic cart.
[0028] <4> Second loan order section (Figure 1) The second loan order unit 30 is a program that performs the function of saving the re-loan order for the items selected by the customer to the electronic cart, via the re-order screen H which is displayed by selecting the second link 12 displayed on the home screen E.
[0029] <4.1> Reorder screen (Figure 5) Figure 5 is an image of the reorder screen H. The reorder screen H is the screen displayed by selecting the second link 12. The reorder screen H includes at least a reorder list H1, which lists the products that the customer has previously ordered. This "order history" is not limited to information about orders placed by customers in the past using the web ordering system according to the present invention, but may also include information about orders placed by telephone, fax, etc., as was done conventionally, and is not particularly limited. The text of the items listed in the reorder list H1 contains a hyperlink that transitions to the reorder item details screen I (Figure 6), which displays the details of the selected item.
[0030] <4.2> Reorder Selection Details Screen (Figure 6) Figure 6 is an illustrative image of the reorder selection details screen I. On the reorder selection details screen I, the details section for the selected item is displayed in the center of the screen, and the confirmation button I1 for the selected item is located at the bottom of the screen. This confirmation button I1 contains a hyperlink that transitions to the reorder details input screen J for the product in question.
[0031] <4.3> Reorder details input screen (Figure 7) Figure 7 is an image of the reorder details input screen J. The reorder details input screen J displays a reorder details input field J1 where you can enter images of the products you want to order, select the quantity, and add notes, as well as an add button J2 that allows you to save the entered order details to the electronic cart. When the customer selects the add button J2, the second loan order unit 30 temporarily saves the re-loan order for the item to the electronic cart.
[0032] <5> Return Order Section (Figure 1) The return order unit 40 is a program that performs the function of saving the return order of the borrowed item selected by the customer to the electronic cart, via the return screen K displayed by the selection of the third link 13.
[0033] <5.1> Return screen (Figure 8) Figure 8 is an image of the return screen K. The return screen K is the screen displayed by selecting the third link 13. On the return screen K, a return list K1 is located in the center of the screen, which is a list of items currently on loan with a checkbox for return instructions added to it. An add button K2 is located at the bottom of the screen. The selection of items to be returned is made by checking the corresponding checkbox. Therefore, on the return screen K, you can select multiple items to be returned at once from the return list K1. When the customer selects the add button K2, the return order unit 40 saves the return order for the item to the electronic cart.
[0034] <6> Repair / Loss Order Department (Figure 1) The Repair / Loss Order Unit 50 is a program that performs the function of saving the repair / loss order for the loaned item selected by the customer to the electronic cart, via the repair / loss screen displayed by selecting the fourth link 14.
[0035] <6.1> Repair / Loss Screen (Figure 9) Figure 9 is an illustrative diagram of the repair / loss screen L. The repair / loss screen L is the screen displayed by selecting the fourth link 14. The repair / loss screen L includes at least a repair / loss designation list L1, which consists of a list of items currently on loan. The text of the items listed in the repair / loss designation list L1 contains a hyperlink that transitions to the repair / loss selection details screen M (Figure 10), which displays the details of the selected item.
[0036] <6.2>Details screen for selected items to be repaired or lost (Figure 10) Figure 10 is an image of the details screen M for selected items to be repaired or lost. The Repair / Loss Selection Details Screen M displays the details of the selected item in the center of the screen, and a confirmation button M1 for the selected item is located at the bottom of the screen. This confirmation button M1 has a hyperlink embedded in it that transitions to the repair / loss input screen N for the item being handled.
[0037] <6.3> Repair / Loss Input Screen (Figure 11) Figure 11 is an illustrative diagram of the repair / loss input screen N. The Repair / Loss Input Screen N is displayed when the Confirmation button M1 is selected on the Repair / Loss Selected Item Details Screen M. In the center of the Repair / Loss Input Screen N, there are fields for details of the selected item, a choice between repair request / loss notification, a selection of quantity, a memo field for free-form text, and an add button N1. When the customer selects the add button N1, the repair / loss order unit 50 temporarily saves the repair / loss order for the selected item to the electronic cart.
[0038] <7> Order execution unit (Figure 1) The order execution unit 60 is a program that performs the function of processing the loan order, re-loan order, return order, and repair / loss order stored in the electronic cart as a single order information.
[0039] <7.1> Electronic shopping cart screen (Figure 12) Figure 12 is an image of the electronic shopping cart screen O. The electronic cart screen O is displayed when selecting the hyperlink embedded in the "Cart" text included in the global navigation E3 on the home screen E. In addition, the electronic cart screen O may be displayed when saving to the electronic cart is performed by selecting the additional buttons G2, J2, K2, and N1. The electronic cart screen O includes an order list field O1 that displays each order saved in the electronic cart by the first loan order section 20, the second loan order section 30, the return order section 40, and the repair / loss order section 50, respectively; an order details input field O2 for entering order details such as delivery date, usage period, and delivery location; and an order button O3 for confirming the order details. When the customer selects the order button O3, the order execution unit 60 processes each order as a single unit of order information, and the order is completed.
[0040] <8> Upon completion of the order (Figure 13(a)) When an order is executed by the order execution unit 60, text related to the order details is displayed in the pending list display area E1 shown on the home screen E as described in Figure 2. Figure 13(a) is a display image of the "Ordering List" display area E2, which is a portion of the home screen E. The text displayed in the pending list display field E2 is configured to show the name of the item in the case of a loan order via the first link 11, the word "Reorder" in the case of a re-loan order via the second link 12, the word "Return" in the case of a return order via the third link 13, and "Repair / Loss" in the case of a repair / loss order via the third link 13. Therefore, referring to the text shown in Figure 13(a), it can be seen that the order information represents a single order processing of return orders, blower rental orders, repair / loss orders, and reorders. This text contains a fifth link 15 that leads to the chat screen P (Figure 13(b)) for arranging the order information, which will be described later.
[0041] <9> Chat screen for making arrangements (Figure 13(b)) Figure 13(b) is an image of the chat screen P used for making arrangements. The arrangement chat screen P is the screen that appears when the fifth link 15 is selected from the arrangement list display area E2. The arrangement chat screen P has a message input field that the customer can use to enter messages, and below it is a chat field that displays messages from both the customer and the service provider in chronological order. By using the chat function to gather detailed information and provide relevant details for each order, the contractor can better meet the customer's needs and ensure accurate deliveries. Furthermore, if the order-receiving party in this invention is the same business office as the order-receiving party in telephone orders, it is beneficial in that no discrepancies in business understanding will occur even when telephone orders and this service are used in combination.
[0042] <10> Operation list screen (Figure 14) Figure 14 is an illustrative diagram of the operation list screen Q. The operational list screen Q is the screen displayed by selecting the sixth link 16. The operational list screen Q displays a list of items that are currently on loan. Please note that the list displayed on the operational list screen Q is configured so that you cannot specify actions such as returning or reordering items. Therefore, although the items of the items handled displayed on the return screen K, the repair / loss screen L, and the operation list screen Q are essentially the same, each screen is individually prepared to suit the customer's desired actions, making it a highly convenient design for customers.
[0043] <11> Inquiry screen (Figure 15) Figure 15 is an image of the inquiry screen R. Inquiry screen R is the screen displayed by selecting link 17, which is the seventh link. The inquiry screen R includes input fields for the customer's name, contact information, subject, and inquiry details, as well as an attachment button R1 for uploading image files and other content, and a send button R2. By selecting the send button R2, the inquiry is sent to the order management device A, and the order management device A notifies the customer terminal C that an inquiry has been received.
[0044] <12> Upon completion of the inquiry (Figure 16(a)) After completing an inquiry, the text of each inquiry will be displayed in the inquiry list display area E2 on the home screen E. This text can use the subject entered on the inquiry screen R, and also has the aforementioned eighth link 18 embedded within it.
[0045] <13> Inquiry chat screen (Figure 16(b)) Figure 16 is an image of the inquiry chat screen S. The inquiry chat screen S is the screen that appears when you select the eighth link 18. The inquiry chat screen S is as described above. <9> Since the chat screen P for arrangements is identical in structure to the one described earlier, a detailed explanation will be omitted.
[0046] <14> summary Thus, the web ordering system according to this embodiment provides at least one of the effects described below. (1) The ordering methods available to customers from the home screen will be more diverse, allowing them to place orders in a way that is more convenient for them. (2) Each order screen allows customers to place orders with as much detail as possible, which also allows the service provider to more efficiently confirm the order details through follow-up contact. (3) Loan orders, re-loan orders, return orders, and repair / loss orders can be combined and placed simultaneously as appropriate, improving the efficiency of the ordering process. (4) Since customers can place loan orders again from their order history, the efficiency of the ordering process by the customer is improved. (5) From the list of items that the customer has borrowed, instructions and communications regarding the return, repair, or loss of the items can be made as if they were orders, and communication with the supplier can be made in the same way as the borrowing procedure. (6) Communication between the customer and the service provider from the time the customer places an order until the order details are confirmed can be conducted via a chat screen. Furthermore, since communication can be conducted in various ways, such as by attaching text and photos, it becomes possible to place orders without errors. (7) Both parties can view the chat history, making it easier to understand the process leading up to the order confirmation. (8) The customer can check a list of items currently on loan, which helps in confirming the current status and improving the efficiency of the return process. (9) By accepting attachments of data such as photographs from the ordering party, it becomes easier for the receiving party to identify the person in question. (10) By attaching data such as photographs from the contractor, it becomes possible to provide specific and clear answers to the contractor. [Examples]
[0047] Next, we will describe the details of the web-based ordering system that has a delivery check function. It should be noted that the configuration of the order processing for the rental or purchase of items in the web-based ordering system described in this embodiment is not limited to the configuration described in Embodiment 1, and can be combined with other ordering systems.
[0048] <1> Overall structure (Figure 17) The web ordering system shown in Figure 17, like in Example 1, comprises at least an order management device A, a customer terminal B, and a customer terminal C. Order management device A includes, in addition to the home screen display unit 10, first loan order unit 20, second loan order unit 30, return order unit 40, repair / loss order unit 50, and order execution unit 60 described in Example 1 (these are not shown in Figure 17), a delivery check screen display unit 70, an invoice generation unit 80, a delivery check guidance unit 90, a delivery note generation unit 100, a delivery note display unit 110, and a history storage unit 120. The details of the new processing unit are described below.
[0049] <2> Delivery check screen display section (Figures 17-19) The delivery check screen display unit 70 has the function of displaying the delivery check screen on the terminal used by the customer. First, Figure 18 shows an image of the home screen according to this embodiment. In the home screen E of this embodiment, in addition to the first link 11, second link 12, third link 13, sixth link 16, and seventh link 17 shown in Embodiment 1, six image buttons are arranged, each with a newly added ninth link 19 embedded within them. This ninth link, 19, is a hyperlink embedded in image data on the home screen E that includes the text "Delivery Check: Eliminate monthly invoice and delivery note matching!". Selecting this image data will take you to the delivery check screen T, which will be described later.
[0050] <2.1> Delivery check screen (Figure 19) Figure 19 shows an image of the delivery check screen according to this embodiment. The delivery check screen T is a list of the items that have been ordered. In the leftmost column, there is a checkbox T1 indicating whether or not a delivery check is required for each item. In addition, there are columns for the ordering person, delivery date, site name, delivery checker, delivery check date, etc. Additionally, the delivery check screen T includes a confirmation button T2 labeled "Check selected items for delivery".
[0051] <2.2> Delivery Check Procedure (Figure 19) Upon logging into the system, the ordering party will check the delivery slip (including the return confirmation slip, and both paper and electronic versions; the same applies hereinafter) received separately from the receiving party, as well as the delivery date, quantity, delivery slip, site name, and other information for each item on the delivery check screen T, and then select the corresponding checkbox T1 for each item. Subsequently, selecting the confirmation button T2 on the screen will mark the contents of the delivery slip for the item in question as "checked". Subsequently, on the delivery check screen T, the "Delivery Checker" and "Delivery Check Date" fields, located to the right of the item that underwent the delivery check, will display additional information about the delivery check.
[0052] Furthermore, in this invention, after selecting the confirmation button T2, a screen (not shown) may be displayed to request the customer to confirm the delivery check status (switching between "delivered" and "not delivered"). Furthermore, regarding the entry for the "delivery checker," the user information of the customer who is logged into the system can be used as is, or a screen may be displayed requesting the delivery checker's name to be entered again after selecting the confirmation button T2.
[0053] <3> Invoice generation unit (Figures 17, 20) The invoice generation unit 80 has a function to add information about whether or not a delivery check was performed to the invoice sent from the receiving party to the ordering party (including both paper invoices and electronic data invoices; the same applies hereinafter). Invoices may be generated as needed for items that have been delivered, or they may be generated in bulk based on the closing date.
[0054] Figure 20 shows an image of an invoice according to this embodiment. In the invoice generation unit 80, if all of the items included in the breakdown of the invoice have already undergone a delivery check on the delivery check screen described above, the unit adds delivery check status information U1, consisting of phrases such as "Delivery check completed," to the invoice U. Additionally, a column (check column U2) may be provided to indicate whether or not a delivery check has been performed for each item listed on invoice U. When the accounting staff on the ordering side receives the invoice, if the invoice U has the phrase "delivery checked," they can simplify the process by skipping the step of matching the delivery note and the invoice and proceeding immediately with payment processing.
[0055] Furthermore, if the item breakdown on the invoice includes items for which delivery checks have not been performed, it is possible to add information U1 indicating whether or not a delivery check has been performed, such as "Delivery check not performed," to the invoice, or to omit the check in the check column U2 (not shown).
[0056] <4> Delivery check guidance section (Figures 17, 18) The delivery check guidance unit 90 has the function of sending a notification to the ordering party instructing them to perform a delivery check using the delivery check screen T. The delivery check notification unit 90 is not limited to using pre-registered notification recipients (email address, phone number, etc.) such as the ordering person, but can choose any method, such as adding a new notification field to the home screen E shown in Figure 18, or adding a notification badge to the "Delivery Check" button which has the ninth link 19 embedded in the global navigation E3 located at the top of the screen when logged in. Furthermore, when sending a notification instructing the recipient to conduct a delivery check, if it is possible to attach files, the electronic data of the relevant delivery slip may be attached.
[0057] In this invention, the timing of the notification prompting a delivery check by the delivery check guidance unit 90 is not particularly limited, and one or more of the following can be appropriately selected: when the delivery slip is issued, when a predetermined period has elapsed since the issuance of the delivery slip, when the invoice is issued, etc.
[0058] <5> Delivery note generation unit (Figures 17, 21) The delivery note generation unit 100 has a function to add a two-dimensional code to the delivery note issued by the recipient, which contains a hyperlink to the delivery check screen T for the items listed on the delivery note.
[0059] As shown in Figure 21, the upper right corner of the delivery slip V has a two-dimensional code V1 embedded with a hyperlink to the delivery check screen T. By scanning this two-dimensional code V1 with the camera of a smartphone or tablet equipped with a web browser, users can access the delivery check screen T.
[0060] With this configuration, the customer's representative who receives the delivery slip can immediately access the delivery check screen T after receiving the delivery slip, and efficiently perform a delivery check while confirming the information on the delivery slip.
[0061] <6> Delivery slip display section (Figure 17) The delivery slip display unit 110 has the function of displaying a delivery slip for the ordered goods on the terminal used by the customer. The method of displaying the delivery slip by the delivery slip display unit 100 is not particularly limited, but possible methods include embedding a hyperlink in the name of the handled item on the delivery check screen T shown in Figure 19 to open the delivery slip display screen W as a separate window, or preparing a separate screen (not shown) to display a list for displaying the delivery slip. With this configuration, even if the person performing the delivery check does not have a delivery slip in their possession, they can log into the system and perform the delivery check while viewing the delivery slip on the screen.
[0062] <7> History storage unit (Figure 17) The history storage unit 120 has the function of saving history information of delivery checks for the ordered goods. The delivery check history information may include not only the person who performed the check, the date and time of the check, and the check details (delivered / not delivered), but also, if necessary, information that can identify the logged-in user (IP address, cookies, etc.).
[0063] The saved delivery check history information is primarily managed by the contractor and can be used for tracking down problems that may arise, such as input errors in delivery checks by the client or delivery checks being performed by unauthorized persons.
[0064] <8> summary Thus, the web ordering system according to this embodiment provides at least one of the effects described below. (1) Delivery checks of handled goods can be performed on the system, and the person responsible for the delivery check work is not limited, nor can the delivery check work be performed at any time or place. (2) By adding information on whether or not a delivery check was performed to the invoice, the accounting staff on the ordering side can easily determine whether or not they need to cross-reference the delivery note and the invoice. (3) Sending a notification to the customer encouraging them to perform a delivery check can help reduce the chances of overlooking a delivery check. (4) By adding a QR code to the delivery slip that contains a link to the delivery check screen, the delivery check process can be easily initiated. (5) By making the delivery slips viewable on the system, delivery checks can be performed while viewing the delivery slips on the screen. (6) By saving the delivery check history, it becomes possible to conduct a follow-up investigation based on the history information if any problems occur. [Explanation of symbols]
[0065] A: Order management system B: Orderer's terminal C: Contractor's terminal 10: Home screen display section 11-19: Link 1 to Link 9 20: First Loan Order Department 30: Second Loan Order Department 40: Return Order Department 50: Repair and Loss Order Department 60: Order Execution Department 70: Delivery check screen display section 80: Invoice generation department 90: Delivery Check Guidance Department 100: Delivery Note Generation Department 110: Delivery Note Display Section 120: History storage section B: Orderer's terminal C: Contractor's terminal D: Network E: Home screen E1: Display field for the pending list. E2: Inquiry in progress list display area E3: Global Navigation F: Catalog screen F1: Category field, F2: Product field, F3: Search field G: Order details entry screen G1: Order details field, G2: Add button H: Reorder screen H1: Reorder List I: Reorder Selection Details Screen I1: Confirm button J: Reorder details entry screen J1: Reorder details input field, J2: Add button K: Return screen K1: Return List K2: Add button L: Repair lost screen L1: List for designating repair or loss. M: Repair / Loss Selection Details Screen M1: Confirm button N: Repair / Loss Input Screen N1: Add button O: Electronic cart screen O1: Order list field, O2: Order details input field, O3: Order button P: Chat screen for arrangements Q: Operation list screen R: Inquiry screen R1: Attach button, R2: Send button S: Inquiry chat screen T: Delivery check screen T1: Checkbox T2: Select button U:Bill U1: Information on whether or not delivery checks were performed. U2: Check box V: Delivery Note V1: QR code
Claims
1. A web-based ordering system that can accept orders for the rental or purchase of at least construction machinery or construction materials, A delivery check screen display unit, which displays a delivery check screen on the customer's terminal for performing a delivery check on the goods that have been ordered, and An invoice generation unit adds information to the invoice issued by the recipient regarding whether or not a delivery check was performed on the aforementioned goods. Characterized by comprising at least the following: Web ordering system.
2. The system is further characterized by having a delivery check guidance unit that sends a notification to the customer instructing them to perform a delivery check using the delivery check screen. The web ordering system according to claim 1.
3. The notification sent from the aforementioned delivery check guidance department includes a delivery slip for the items subject to the notification. The web ordering system according to claim 2.
4. The system is further characterized by comprising a delivery slip generation unit that adds a two-dimensional code to the delivery slip issued by the recipient, which contains a hyperlink to the delivery check screen for the items listed on the delivery slip. A web ordering system according to any one of claims 1 to 3.
5. The system is further characterized by having a delivery slip display unit that displays the delivery slip for the ordered goods on the customer's terminal. A web ordering system according to any one of claims 1 to 4.
6. The system is further characterized by having a history storage unit that stores history information of delivery checks for the goods that have been ordered. A web ordering system according to any one of claims 1 to 4.
7. In the aforementioned delivery check screen, For each of the aforementioned items, at least the following fields are displayed: a checkbox, the name of the person who placed the order, the delivery date, the site name, and the person who checked the delivery. A web ordering system according to any one of claims 1 to 5.
8. It further comprises a home screen display unit, a first loan order unit, a second loan order unit, a return order unit, and an order execution unit. The aforementioned home screen display unit is A first link that transitions to a catalog screen displaying the aforementioned products, A second link leads to a reorder screen that displays a reorder list consisting of the aforementioned items included in the customer's order history, A third link leads to a return screen that displays a return list, which consists of a list of the items currently on loan to the customer, with a return instruction checkbox added to each item. The ninth link leads to the aforementioned delivery check screen, It has a function to display a home screen that shows at least the following on the customer's device: The aforementioned first loan order department is, It has a function to save the rental order for the items selected by the customer via the catalog screen to the electronic cart. The second loan order section mentioned above is: The system has a function to save the re-rental order for the items selected by the customer via the re-order screen to the electronic cart. The aforementioned return order section is, The system has a function to save the return order for the borrowed item selected by the customer via the return screen to the electronic cart. The aforementioned order execution unit, The electronic cart is characterized by having a function to process the loan order, re-loan order, and return order stored in the electronic cart as a single order information. A web ordering system according to any one of claims 1 to 6.