Reward system and program

Abstract

To improve the motivation for a user to perform operation using a higher-convenience device.SOLUTION: A monitoring system comprises a controller, a user terminal and a wearable terminal. Determination means 413 makes a determination as a privilege to be granted to a user in response to operation of the user performed using the controller, the user terminal or the wearable terminal. Regarding the same kind of operation, the determination means 413 determines different privileges in accordance with devices used for the operation. Output means 415 outputs privilege information indicating the privilege determined by the determination means 413.SELECTED DRAWING: Figure 3

Description

Technical Field

[0001] The present invention relates to a technique for granting privileges according to a user's operation.

Background Art

[0002] There is known a security system having a plurality of security modes (for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Among systems that operate according to a user's operation, there are some that can be operated using a plurality of devices such as devices installed in a property or devices that a user can carry. In such a system, the convenience for the user may vary depending on the device used for the operation. Therefore, a mechanism for enhancing the motivation for the user to perform the operation using a more convenient device is desired.

[0005] One object of the present invention is to enhance the motivation for the user to perform the operation using a more convenient device.

Means for Solving the Problems

[0006] One aspect of the present invention is a privilege granting system having a first device and a second device, the system including: a determination means for determining a privilege to be granted to a user according to a user operation performed using the first device or the second device; and an output means for outputting privilege information indicating the privilege determined by the determination means, wherein the determination means determines different privileges according to the device used for the operation for the same type of operation.

[0007] The first device is a stationary device installed in an area where the user enters and exits, and the second device is a portable device carried by the user. The determination means may determine that for the same type of operation, when the portable device is used, the benefits are of a higher value than when the stationary device is used.

[0008] The stationary device is a security device that monitors intrusion into the area where the user enters and exits based on a plurality of security modes, the portable device is capable of receiving the operation for the security device to switch between the plurality of security modes, and the determination means may determine the benefits to be granted depending on the device for which the operation to switch between the plurality of security modes has been performed.

[0009] The determination means may determine the benefits to be granted to the user such that, if the operation is a security-related operation of the security device including an operation to set one of the plurality of security modes, the increase in the amount or rate of benefits determined when the portable device is used with the stationary device is greater than in the case of an operation other than a security-related operation.

[0010] The plurality of security modes include a watch mode that monitors the area and a deactivation mode that does not monitor the area, and the determination means may determine the benefits to be granted to the user such that, when the operation is an operation to set the watch mode, the amount or rate of increase in the benefits determined when the portable device is used with respect to the stationary device is greater than when the operation is an operation to set the deactivation mode.

[0011] The first device is a non-wearable user terminal carried by the user, and the second device is a wearable terminal carried by the user. The determination means may determine that for the same type of operation, when the user terminal is used, the benefits are of a higher value than when the wearable terminal is used.

[0012] Another aspect of the present invention provides a reward granting system for granting rewards to a user, comprising: acquisition means for acquiring operation information relating to an operation performed by the user using a first device or a second device; determination means for determining the reward to be granted to the user based on the operation information; and output means for outputting reward information indicating the reward determined by the determination means, wherein the determination means determines different rewards for the same type of operation depending on the device used for the operation.

[0013] A further aspect of the present invention provides a program that includes the steps of determining a benefit to be granted to a user in response to an operation performed by the user using a first or second device, and outputting benefit information indicating the determined benefit, wherein the determining step includes determining different benefits for the same type of operation depending on the device used for the operation. [Effects of the Invention]

[0014] According to the present invention, it is possible to increase the motivation of users to operate using more convenient devices. [Brief explanation of the drawing]

[0015] [Figure 1] This figure shows an example of the configuration of a monitoring system according to the embodiment. [Figure 2] This figure shows an example of a controller configuration. [Figure 3] This figure shows an example of the configuration of a server device. [Figure 4] This figure shows an example of a point calculation table. [Figure 5] This figure shows an example of a points management table. [Figure 6] This figure shows an example of the configuration of a user terminal. [Figure 7] This is a sequence chart illustrating an example of the operation of a monitoring system. [Modes for carrying out the invention]

[0016] 1. Structure Figure 1 shows an example of the configuration of the monitoring system 10 according to the embodiment. The monitoring system 10 provides a monitoring service that monitors for abnormalities such as intrusion into the monitoring area 50, which is a property that the user enters and exits in response to the user's operation. In one example, the monitoring area 50 is the residence where the user lives. Here, "residence" is not necessarily limited to living there, but also includes staying there for a certain period of time. However, the monitoring area 50 is not limited to the user's residence, but may be an office building, commercial facility, or other building. In addition, the monitoring system 10 provides the user with benefits in accordance with the use of the monitoring system 10 in order to increase the motivation of the user to make better use of the monitoring system 10. The monitoring system 10 is an example of a benefit-granting system according to the present invention. Here, "benefit" refers to an incentive such as goods or services that benefit the user or make them feel that they are using the monitoring system 10. The points and items granted to the user, which will be described later, are examples of benefits according to the present invention.

[0017] The monitoring system 10 includes a plurality of sensors 100, a controller 200, a setting unit 300, a server device 400, a wearable terminal 500, and a user terminal 600. The plurality of sensors 100, the controller 200, and the setting unit 300 are installed in a monitoring area 50 such as a user's residence and are connected via a communication network 11 such as a LAN (Local Area Network). The controller 200 is an example of the "first device" or "stationary device" according to the present invention. Here, the terms "installed" and "stationary" mean being placed in a defined location and do not necessarily have to be fixed. The server device 400 is installed in a monitoring center operated by an operator providing a monitoring service. Both the wearable terminal 500 and the user terminal 600 can be carried by the user. The controller 200, the server device 400, and the user terminal 600 are connected via a communication network 12 including the Internet and a mobile communication network. The wearable terminal 500 and the user terminal 600 are pre-paired and connected wirelessly.

[0018] The plurality of sensors 100 are used for intrusion monitoring to detect intruders into the monitoring area 50. When the monitoring area 50 is a residence, the plurality of sensors 100 include sensors 100 installed indoors in the residence (hereinafter also referred to as "indoor sensors 100") and sensors 100 installed outdoors in the residence (hereinafter also referred to as "outdoor sensors 100"). The indoor sensors 100 are installed, for example, at openings such as entrance doors and windows, at flow lines such as passages in the residence, and in living rooms. The outdoor sensors 100 are installed, for example, in the garden and on the gate. The plurality of sensors 100 include window / door sensors and human presence sensors.

[0019] The window / door sensor is installed at openings such as the entrance door, windows, and gates, and detects the opening of opening and closing bodies such as doors and windows. Examples of window / door sensors include a sensor that detects the opening of a door by detecting a change in magnetic field, and a sensor that detects the opening of a door by turning on / off a tamper switch. The human presence sensor, also called a space sensor, is installed in traffic flow areas and living rooms to detect the presence of people. Examples of human presence sensors include a sensor that detects the presence of people by fluctuations in heat rays, a sensor that detects the presence of people by sound waves or high frequencies, a sensor that detects the presence of people from an input image, and a sensor that detects the presence of people when the incident light from a light projecting unit is blocked.

[0020] The controller 200, also called a security device, performs intrusion monitoring of the monitoring area 50 where the user enters and exits using the sensor 100 based on the security mode set according to the user's operation. When an intruder is detected by the sensor 100, the controller 200 notifies the server device 400 that an intruder has entered the monitoring area 50. The controller 200 has three security modes: unmanned security mode, manned security mode, and解除 mode. The controller 200 is mainly embedded in the wall of the living room or placed on a tabletop.

[0021] The unmanned security mode is used when the user goes out and the monitoring area 50 is unmanned, and is a security mode for monitoring the monitoring area 50. In the unmanned security mode, intrusion monitoring is performed throughout the monitoring area 50. In the unmanned security mode, when detection information is output from the sensor 100, an abnormal signal is transmitted from the controller 200 to the server device 400. When the unmanned security mode is set, for the sensor 100 that monitors the user's departure route, it is preferable to start detecting intruders after a predetermined time has elapsed since the unmanned security mode was set, so as not to misdetect the departing user as an intruder.

[0022] It should be noted that the "解除 mode" in the original text seems to be an incorrect or incomplete expression. It might need further clarification in the original context. Here it is directly translated as "解除 mode" as there is no clear indication of the correct term.The manned security mode is used when a user is present in the monitoring area 50 (i.e., when the area is occupied), and is a security mode that monitors the monitoring area 50. In manned security mode, at least a portion of the monitoring area 50 is monitored for intrusion, to the extent that the user's actions while at home are tolerated and not judged as an intrusion anomaly. For example, in manned security mode, predetermined outer perimeter areas such as the front door, windows, gates, and the outside of the residence are monitored to detect intrusion into the monitoring area 50 from the outside. Alternatively, from among multiple areas included in the monitoring area 50, an area designated by the user's operation may be monitored. In manned security mode, when detection information is output from a sensor 100 installed in the outer perimeter area or a designated area (such as the second floor), an anomaly signal is sent from the controller 200 to the server device 400. On the other hand, even if detection information is output from a sensor 100 installed in a location other than the outer perimeter area or a designated area, this detection information is ignored, and no anomaly signal is sent from the controller 200 to the server device 400. If sensors 100 are not installed in part of the user's activity area (for example, if there are no motion sensors in the living room or corridor, and only window / door sensors are installed), intrusion monitoring using all sensors 100 (monitoring the entire monitoring area 50) may be performed in manned security mode. Since both unmanned monitoring mode and manned monitoring mode are security modes that monitor the monitoring area 50, they are collectively referred to as "alert mode".

[0023] The deactivation mode is a security mode in which monitoring area 50 is not performed. The deactivation mode is used when there is no need to monitor for intruders. In deactivation mode, monitoring for intruders in monitoring area 50 is not performed, and even if detection information is output from sensor 100, this detection information is ignored, and no abnormal signal is sent from controller 200 to server device 400.

[0024] The setting unit 300 accepts operations to set the security mode of the controller 200. For example, the setting unit 300 is installed at the entrance of a residence and is used to set the security mode when leaving the house or returning home.

[0025] When the server device 400 receives an abnormal signal from the controller 200, it outputs information about the monitoring area 50 and the user, prompting the monitoring sensor controller to confirm with the user and the security guards who rush to the monitoring area 50 to take action. The server device 400 also processes to grant benefits to users based on their use of the monitoring system 10.

[0026] The wearable terminal 500 is worn on the user's arm or other body part and is used for setting security modes and inputting and outputting various information related to monitoring services. The wearable terminal 500 communicates with the user terminal 600 to send and receive various information. Examples of the wearable terminal 500 include smartwatches and other wristwatch-type wearable terminals, ring-type wearable terminals, and glasses-type wearable terminals.

[0027] The user terminal 600 is not worn by the user but is carried by the user and is used for setting security modes and inputting and outputting various information related to monitoring services. Examples of the user terminal 600 include smartphones, mobile phones, personal computers, and tablet terminals. The wearable terminal 500 and the user terminal 600 are examples of the "second device" or "portable device" according to the present invention. The wearable terminal 500 is a wearable terminal because it is worn by the user. On the other hand, the user terminal 600 is a non-wearable terminal because it is not worn by the user.

[0028] When the wearable device 500 is detected being attached to or removed by a user, it enters a locked state (unable to accept operations), and the user can operate the wearable device 500 by performing a predetermined unlocking operation. Predetermined unlocking operations include, for example, entering a predetermined passcode or password, screen operations such as swiping, inputting a predetermined gesture, face recognition operations such as facing the screen, fingerprint recognition operations such as tapping the fingerprint sensor, or unlocking operations on the paired user device 600.

[0029] Furthermore, when the wearable terminal 500 is worn by a user, once the lock state described above is released, the user's authentication is considered to have been completed, and operations can be performed without requiring further unlocking as long as the user continues to wear the device. The wearing state can be determined, for example, by whether or not a pulse is detected by the pulse sensor installed in the wearable terminal 500. Note that pairing refers to the state in which the user terminal 600 and the wearable terminal 500 are wirelessly connected, or the state in which they are wirelessly connected and a predetermined unlocking operation has been performed (user authentication has been completed).

[0030] Figure 2 shows an example of the configuration of the controller 200. The controller 200 comprises a control unit 201, a storage unit 202, a communication unit 203, an operation unit 204, a display unit 205, and a sound unit 206. Each part of the controller 200 is connected via a bus.

[0031] The control unit 201 is a processor that controls each part of the device and performs various processing tasks. For example, the control unit 201 includes a CPU (Central Processing Unit). The memory unit 202 is a memory that stores various data such as the program for realizing the device's functions, the currently set security mode, and the user ID (identification) of the controller 200 user. Here, we assume that there is one user in the monitoring area 50. In this case, the memory unit 202 stores the user ID of that one user. For example, the memory unit 202 includes at least one of ROM (Read Only Memory), RAM (Random Access Memory), HDD (Hard Disk Drive), and SSD (Solid State Drive). The communication unit 203 is a communication interface for connecting the device to the communication networks 11 and 12. The communication unit 203 is used to communicate with other devices connected via the communication networks 11 or 12.

[0032] The operation unit 204 receives various operations on the monitoring system 10, such as setting the security mode. For example, the operation unit 204 includes a touch sensor that receives operations on the screen of the display unit 205 and an operation button that receives an operation to set the security mode. The display unit 205 displays various information such as the currently set security mode, the status of the sensor 100, and information indicating the installation location of the sensor 100. For example, the display unit 205 includes a liquid crystal display. Alternatively, the display unit 205 may be configured as a touch panel in combination with the touch sensor. The sound unit 206 outputs various sounds such as a sound to signal the occurrence of an abnormality and message voices. For example, the sound unit 206 includes a speaker.

[0033] The control unit 201 functions as an acquisition means 211, a setting means 212, a transmission means 213, an acquisition means 214, and a display control means 215. These functions are realized when the control unit 201 executes a program stored in the storage unit 202, and the control unit 201 performs calculations or controls various parts of the controller 200.

[0034] The acquisition means 211 acquires operation information indicating an operation to set a security mode. The operation to set a security mode is performed using the operation unit 204, the setting unit 300, the user terminal 600, or the wearable terminal 500. In this embodiment, the operation to set a security mode means an operation to switch between multiple security modes. When the operation to set a security mode is performed using the setting unit 300, the acquisition means 211 receives operation information indicating this operation from the setting unit 300. When the operation to set a security mode is performed using the user terminal 600 or the wearable terminal 500, the acquisition means 211 receives operation information indicating this operation from the user terminal 600 or the wearable terminal 500 via the server device 400.

[0035] The setting means 212 sets one of several security modes according to the user's operation. When an operation to set a security mode is performed using the operation unit 204, the setting means 212 sets the security mode corresponding to this operation. When an operation to set a security mode is performed using the setting unit 300, user terminal 600, or wearable terminal 500, the setting means 212 sets the security mode corresponding to the operation indicated by the operation information acquired by the acquisition means 211.

[0036] When a user operates the monitoring system 10 using the operation unit 204 or the setting unit 300, the transmission means 213 transmits operation information indicating this operation to the server device 400. The operation information includes the user ID stored in the storage unit 202. If the user performs an operation to set a security mode, this operation information further includes information indicating the type of security mode set and the date and time the security mode was set. The operation information may be transmitted each time an operation is performed by the user, or the operation information may be temporarily stored in the storage unit 202 each time an operation is performed by the user and then transmitted in batches at predetermined time intervals.

[0037] The acquisition means 214 acquires benefit information indicating the benefits granted to users of the controller 200. The benefit information is transmitted from the server device 400 to the controller 200. The acquisition means 214 receives this benefit information. The display control means 215 displays the benefit information acquired by the acquisition means 214 on the display unit 205.

[0038] Figure 3 shows an example of the configuration of the server device 400. The server device 400 comprises a control unit 401, a storage unit 402, and a communication unit 403. Each part of the server device 400 is connected via a bus. The control unit 401, storage unit 402, and communication unit 403 are basically the same as the control unit 201, storage unit 202, and communication unit 203 of the controller 200, respectively. However, the storage unit 402 stores a program for realizing the functions of the server device 400, a point calculation table 421, and a point management table 422. The communication unit 403 is a communication interface for connecting its own device to the communication network 12 and is used to communicate with other devices connected via the communication network 12.

[0039] Figure 4 shows an example of a point calculation table 421. The point calculation table 421 is used to determine the points to be awarded to the user in response to the operation of the monitoring system 10. The point calculation table 421 includes the type of device, the type of operation, and the points to be awarded. In the example shown in Figure 4, the type of device includes the type of device for the controller 200, the type of device for the user terminal 600, and the type of device for the wearable terminal 500. The types of operation include "security operation related," "notification confirmation related," and "other."

[0040] "Security Operation Related" refers to the types of security-related operations for the controller 200. "Security Operation Related" further includes the types of operations "Security Mode Setting," "Mode History Confirmation," "Security Set Time Change," and "Surveillance Camera Image Confirmation." "Security Mode Setting" indicates the type of operation for setting the security mode. "Mode History Confirmation" indicates the type of operation for checking the security mode setting history. "Security Set Time Change" indicates the type of operation for changing the time at which monitoring based on the security mode begins. "Surveillance Camera Image Confirmation" indicates the type of operation for checking images taken by cameras installed in the monitoring area 50 when the user is absent, or for checking real-time video from the cameras. The operation type "Security Mode Setting" further includes the types of operations "Deactivation Mode," "Unattended Security Mode," and "Manned Security Mode." "Deactivation Mode" indicates the type of operation for setting the deactivation mode. "Unattended Security Mode" indicates the type of operation for setting the unattended security mode. "Manned Security Mode" indicates the type of operation for setting the manned security mode.

[0041] "Notification Confirmation Related" refers to the type of operation to confirm various notifications made by the monitoring system 10. "Notification Confirmation Related" does not include security-related operations of the controller 200. "Notification Confirmation Related" further includes the types of operations "Surveys, etc." and "Notification Confirmation such as Monitoring Service Utilization Reports." "Surveys, etc." refers to the type of operation to confirm surveys. "Notification Confirmation such as Monitoring Service Utilization Reports" refers to the type of operation to confirm reports and notification information indicating the utilization of monitoring services (such as notifications to confirm registered information such as emergency contacts, and notifications to confirm battery replacement for each device).

[0042] "Other" refers to types of operations that are not included in "Security Operation Related" or "Notification Confirmation Related." "Other" further includes the operation type "Login." "Login" refers to the operation of logging into an application program that provides functions related to the monitoring service (hereinafter referred to as the "Monitoring Service App").

[0043] In the point calculation table 421, points awarded to a user are associated with pairs of operations performed by the user and the types of devices used for those operations. For example, the pair of an operation called "Release Mode" and the device type of the controller 200 is assigned 3 points, the pair of an operation called "Release Mode" and the device type of the user terminal 600 is assigned 5 points, and the pair of an operation called "Release Mode" and the device type of the wearable terminal 500 is assigned 7 points. This indicates that if the user sets the release mode using the controller 200, they are awarded 3 points; if they use the user terminal 600, they are awarded 5 points; and if they use the wearable terminal 500, they are awarded 7 points.

[0044] Note that the points shown in Figure 4 are just an example and are not limited thereto. The points associated with each operation type and each device type may be more or less than the points shown in Figure 4. However, it is preferable that the points associated with the device type of the user terminal 600 or wearable terminal 500 are more than the points associated with the device type of the controller 200. Also, it is preferable that the points associated with the device type of the wearable terminal 500 are more than the points associated with the device type of the user terminal 600. Furthermore, when an operation to set a security mode is performed, the user is not necessarily awarded different points depending on the type of security mode set. The points awarded to the user may be uniform regardless of the type of security mode. In one example, when an operation to set any security mode is performed, the user may be awarded 5 points if the controller 200 is used for this operation, 8 points if the user terminal 600 is used, and 11 points if the wearable terminal 500 is used.

[0045] Figure 5 shows an example of a points management table 422. It is used to manage the points awarded to each user. The points management table 422 includes user IDs and points. A user ID is information that uniquely identifies a user. Each user ID is associated with the points awarded to the user identified by that user ID. Points are the number of points awarded to a user. The higher the points, the higher the value. Users can receive goods or services that are beneficial according to their points. The higher the points, the higher the value of the goods or services provided to the user. In the example shown in Figure 5, the user ID "001" is associated with 20 points. This indicates that the user with user ID "001" has been awarded 20 points.

[0046] Returning to Figure 3, the control unit 401 functions as an acquisition means 411, a determination means 412, a decision means 413, an assignment means 414, and an output means 415. These functions are realized when the control unit 401 executes a program stored in the storage unit 402, and the control unit 401 performs calculations or controls various parts of the server device 400.

[0047] The acquisition means 411 acquires operation information indicating an operation performed on the monitoring system 10 by a user. When the monitoring system 10 is operated using the controller 200 or the setting unit 300, the acquisition means 411 receives operation information indicating this operation from the controller 200. When the monitoring system 10 is operated using the user terminal 600, the acquisition means 411 receives operation information indicating this operation from the user terminal 600. When the monitoring system 10 is operated using the wearable terminal 500, the acquisition means 411 receives operation information indicating this operation via the user terminal 600. An operation on the monitoring system 10 corresponds to using the monitoring system 10. This operation includes operations on the controller 200, such as setting one of several security modes, and operations on the server device 400, such as checking questionnaires. Furthermore, when an operation to set a security mode is performed, the operation information includes the type of security mode that was set. In addition, the operation information includes the type of device used for the operation.

[0048] The determination means 412 determines the type of operation performed by the user and the type of device used for this operation. The determination means 412 determines the type of operation indicated by the operation information acquired by the acquisition means 411. Each operation of the monitoring system 10 and the type of operation to which it belongs are predetermined and stored in the storage unit 402. The determination means 412 also determines the type of device included in the operation information.

[0049] The determination means 413 determines the points to be awarded to the user in accordance with the user's operation of the monitoring system 10. In this case, the determination means 413 determines different points depending on the type of operation performed by the user and the device used for the user's operation. Furthermore, for operations of the same type, the determination means 413 determines different points depending on the device used for that operation. In one example, the determination means 413 determines the points associated with the pair of operation type and device type determined by the determination means 412 in the point calculation table 421. For example, operations of the same type refer to operations in which the same service or processing is performed in the monitoring system 10 regardless of which device the user uses.

[0050] In the example shown in Figure 4, the determination means 413 determines a higher score when a user terminal 600 or wearable terminal 500 is used for operation compared to when the controller 200 is used. The reason for determining the score in this way is that since the controller 200 is installed in the monitoring area 50, the user cannot operate it without moving to the location where the controller 200 is installed. In contrast, both the user terminal 600 and the wearable terminal 500 are portable by the user, so the user can operate them without moving. From the perspective of being able to operate without being tied to a location, it is more convenient for the user to operate using the user terminal 600 or wearable terminal 500 than the controller 200. Therefore, this is to increase the motivation to use the more convenient user terminal 600 or wearable terminal 500 for operation.

[0051] Furthermore, the decision means 413 determines a higher score when the wearable terminal 500 is used for user operation compared to when the user terminal 600 is used. The reason for determining the score in this way is that although the user terminal 600 is held by the user, it may be temporarily separated from the user, such as being placed on a desk or table, and the user may not be able to operate it without going to retrieve the user terminal 600. Also, the user terminal 600 is not always held in the hand but is stored in a bag or pocket, so it cannot be operated without taking it out of the bag or pocket. In contrast, since the wearable terminal 500 is worn by the user, the user can operate it without always moving and does not need to take it out of a bag or pocket. Furthermore, it can be operated with user verification in place without the hassle of unlocking it. From the perspective of not being tied to a location and not needing to take it out of a bag or pocket or the hassle of unlocking it, using the wearable terminal 500 for operation is more convenient for the user than using the user terminal 600. Therefore, the motivation to use the more convenient wearable terminal 500 for operation is increased.

[0052] Furthermore, the determination means 413 increases the value of the points determined when the controller 200, user terminal 600, and wearable terminal 500 are used for an operation of the type "security operation-related" compared to when other types of operations are performed. In the example shown in Figure 4, when comparing the points determined when the controller 200, user terminal 600, and wearable terminal 500 are used for an operation of the type "security operation-related" with the points determined when the controller 200, user terminal 600, and wearable terminal 500 are used for an operation of the type "notification confirmation-related" or "other," the points determined for an operation of the type "security operation-related" are higher than for other types of operations, regardless of which device is operated. The reason for determining points in this way is to increase the motivation to perform an operation of the type "security operation-related," as the operations necessary to fully utilize the monitoring service belong to this category.

[0053] Furthermore, when the operation type "Security Mode Setting" is performed, the value of the points determined when the controller 200, user terminal 600, and wearable terminal 500 are used for this operation is increased compared to when other types of operations (in the example shown in Figure 4, other types of operations such as "Security Operation Related," "Notification Confirmation Related," and "Other") are performed. This increases the motivation for users to perform the "Security Mode Setting" operation, which is necessary to fully utilize the monitoring service. Note that in the example shown in Figure 4, the points determined when operations other than "Security Mode Setting" in the "Security Operation Related" category are performed, such as "Mode History Confirmation," "Security Set Time Change," and "Surveillance Camera Image Confirmation," are greater than the points determined when operations of the "Notification Confirmation Related" or "Other" categories are performed. However, the points determined when operations other than "Security Mode Setting" in the "Security Operation Related" category are performed may be the same as the points determined when operations of the "Notification Confirmation Related" or "Other" categories are performed.

[0054] Furthermore, when an operation of the type "security operation related" is performed, the determination means 413 determines the points such that the difference (increase) between the points determined when the controller 200 is used for this operation and the points determined when the user terminal 600 or wearable terminal 500 is used is larger compared to when an operation of the type other than this operation is performed. In the example shown in Figure 4, when the controller 200 is used for an operation of the type "mode history confirmation" in the "security operation related" category, the points determined when the user terminal 600 is used are 2 points, and the difference between these points is 2 points. Also, the difference between the points determined when the user terminal 600 is used for this operation and the points determined when the wearable terminal 500 is used is also 2 points. In contrast, when the controller 200 is used for an operation of the type "questionnaire, etc." in the "notification confirmation related" category, the points determined when the controller 200 is used are 1 point, and the points determined when the user terminal 600 is used are 2 points, and the difference between these points is 1 point. Furthermore, the difference between the points determined when the user terminal 600 is used for this operation and the points determined when the wearable terminal 500 is used is also 1 point. Therefore, when an operation of the type "security operation-related" is performed, the difference between the points determined when the controller 200 is used and the points determined when the user terminal 600 or wearable terminal 500 is used is larger than when an operation of any other type is performed. The reason for determining points in this way is that operations necessary for users to fully utilize the monitoring service belong to the "security operation-related" category, and since performing the operation using the user terminal 600 or wearable terminal 500 is more convenient for the user than using the controller 200, this increases the motivation to perform the operation using the more convenient user terminal 600 or wearable terminal 500.

[0055] Furthermore, when the alert mode is set according to the user's operation, the determination means 413 determines the points such that the difference between the points determined when the controller 200 is used for this operation and the points determined when the user terminal 600 or wearable terminal 500 is used is larger than when the deactivation mode is set. In the example shown in Figure 4, the points determined when the controller 200 is used for setting the deactivation mode are 3 points, and the points determined when the user terminal 600 is used are 5 points, with a difference of 2 points. The difference between the points determined when the user terminal 600 is used for this operation and the points determined when the wearable terminal 500 is used is also 2 points. In contrast, when the controller 200 is used for setting the unmanned alert mode, the points determined when the controller 200 is used are 5 points, and the points determined when the user terminal 600 is used are 8 points, with a difference of 3 points. The difference between the points determined when the user terminal 600 is used for this operation and the points determined when the wearable terminal 500 is used is also 3 points. Furthermore, when the controller 200 is used to set the manned security mode, 7 points are determined, and when the user terminal 600 is used, 11 points are determined, with a difference of 4 points between these two sets of points. The difference between the points determined when the user terminal 600 is used for this operation and the points determined when the wearable terminal 500 is used is also 4 points. Therefore, when a security mode, i.e., an unmanned security mode or a manned security mode, is set according to the user's operation, the difference between the points determined when the operation is performed using the controller 200 and the points determined when the operation is performed using the user terminal 600 or wearable terminal 500 is larger than when the deactivation mode is set.The reason for determining points in this way is that setting the alert mode is an operation necessary for users to fully utilize the monitoring service, and that performing this operation using the user terminal 600 or wearable terminal 500 is more convenient for the user than using the controller 200. Therefore, the system aims to increase the motivation for users to perform this operation using the more convenient user terminal 600 or wearable terminal 500.

[0056] Furthermore, the method for determining points is not limited to the method using the point calculation table 421, but may be done by other methods. For example, the base point may be 1 point, the combination of the operation type "release mode" and the device type of the controller 200 may be multiplied by 3, the combination of the operation type "release mode" and the device type of the user terminal 600 may be multiplied by 5, and the combination of the operation type "release mode" and the device type of the wearable terminal 500 may be multiplied by 7. The determination means 413 may then determine the points by multiplying the base point by the multiplier determined for the combination of operation type and device type.

[0057] The granting means 414 grants points to the user determined by the determination means 413. In one example, the granting means 414 grants points to the user by updating the points associated with the user's user ID in the point management table 422. The granting means 414 also grants the user items corresponding to the user's points. In one example, the items are components of objects included in the screen displayed by the monitoring service application (hereinafter referred to as the "application screen") (for example, different shapes and colors of houses, windows, doors, plants, mailboxes, animals, etc., that mimic the monitoring area 50). The points required to use each item (hereinafter referred to as "required points") are predetermined and stored in the storage unit 402 of the server device 400. When the points granted to the user reach the required points for a certain item, the granting means 414 releases this item to the user. "Release" here means making the item available for use. This allows the user to customize the objects on the application screen using this item.

[0058] The user's points may or may not be consumed upon unlocking the item. If the points are not consumed, the granting means 414 will unlock the item without requiring a request from the user and will not deduct any points awarded to the user upon unlocking the item. On the other hand, if the points are consumed, the granting means 414 will unlock the item in response to a request from the user and will deduct the required points for the unlocked item from the user's points stored in the point management table 422.

[0059] The output means 415 outputs reward information indicating the rewards granted to the user. The reward information includes information indicating the points determined by the determination means 413. The reward information may also include information indicating the user's points stored in the point management table 422 and items newly granted to the user. In one example, the output means 415 transmits the reward information to at least one of the controller 200, wearable terminal 500, and user terminal 600. The storage unit 402 of the server device 400 stores each user's user ID and the communication addresses of the controller 200, wearable terminal 500, and user terminal 600 used by that user in a pre-associated manner. The output means 415 transmits the reward information to the communication address stored in association with the user ID of the user to whom points were granted. This transmission of reward information may be delivered in a push manner or in a pull manner.

[0060] Figure 6 shows an example of the configuration of a user terminal 600. The user terminal 600 comprises a control unit 601, a storage unit 602, a communication unit 603, an operation unit 604, a display unit 605, and a sensor unit 606. Each part of the user terminal 600 is connected via a bus. The control unit 601, storage unit 602, communication unit 603, operation unit 604, and display unit 605 are basically the same as the control unit 201 and storage unit 202 of the controller 200, the communication unit 403 of the server device 400, the operation unit 204 of the controller 200, and the display unit 205, respectively. However, the storage unit 602 stores the monitoring service application and the user ID of the user of the user terminal 600. The communication unit 603 is further used to communicate wirelessly with the wearable terminal 500 in accordance with wireless communication standards. The communication unit 603 pairs with the wearable terminal 500. The operation unit 604 includes, for example, a touch sensor that accepts operations on the screen of the display unit 605, and operation buttons that accept various operations. The sensor unit 606 includes various sensors.

[0061] The control unit 601 functions as a transmission means 611, an acquisition means 612, and a display control means 613. These functions are realized when the control unit 601 executes a program stored in the storage unit 602, performs calculations, or controls various parts of the user terminal 600.

[0062] When a user operates the monitoring system 10 using the operation unit 604, the transmission means 611 transmits operation information to the server device 400, similar to the transmission means 213 of the controller 200. The operation information includes the user ID stored in the storage unit 602. If the user performs an operation to set a security mode, the operation information further includes information indicating the type of security mode set and the date and time that security mode was set. The operation information may be transmitted each time an operation is performed by the user, or the operation information may be temporarily stored in the storage unit 602 each time an operation is performed by the user and then transmitted in batches at predetermined time intervals.

[0063] The acquisition means 612, similar to the acquisition means 214 of the controller 200, acquires benefit information indicating the benefits granted to the user of the user terminal 600. The benefit information is transmitted from the server device 400 to the user terminal 600. The acquisition means 612 receives this benefit information. The display control means 613, similar to the display control means 215 of the controller 200, displays the benefit information acquired by the acquisition means 612 on the display unit 605.

[0064] 2.Operation Figure 7 is a sequence chart showing an example of the operation of the monitoring system 10. This operation is initiated when a user operates the monitoring system 10. The user operates the monitoring system 10 using either the controller 200, the wearable terminal 500, or the user terminal 600.

[0065] In one example, if a user (hereinafter referred to as the "target user") performs an operation on the monitoring system 10 using the controller 200, in step S11, the operation unit 204 of the controller 200 receives this operation. In step S12, the transmission means 213 of the controller 200 transmits operation information indicating this operation to the server device 400. For example, if the target user's user ID is "001", this operation information will include the user ID "001". This operation information will also include the type of device of the controller 200. When the operation information is transmitted from the controller 200, the acquisition means 411 of the server device 400 receives this operation information.

[0066] In another example, if the target user performs an operation on the monitoring system 10 using the user terminal 600, in step S11, this operation is received by the operation unit 604 of the user terminal 600. In step S12, operation information is transmitted from the transmission means 611 of the user terminal 600 to the server device 400. This operation information includes the type of device of the user terminal 600. In yet another example, if the target user performs an operation on the monitoring system 10 using the wearable terminal 500, the same processing as in the controller 200 or user terminal 600 is performed in the wearable terminal 500. However, the operation information transmitted from the wearable terminal 500 to the server device 400 includes the type of device of the wearable terminal 500.

[0067] Although not shown in Figure 7, when a user operates the monitoring system 10, the controller 200 or server device 400 performs processing in response to this operation. For example, if a user performs an operation to set the security mode, the setting means 212 of the controller 200 sets the security mode in response to this operation.

[0068] In step S13, the determination means 412 of the server device 400 determines the type of operation indicated by the received operation information. In one example, if the operation indicated by the operation information is an operation to set an unmanned security mode, the determination means 412 determines the operation type to be "Security Operation Related" > "Security Mode Setting" > "Unmanned Security Mode". In another example, if the operation indicated by the operation information is an operation to check the security mode setting history, the determination means 412 determines the operation type to be "Security Operation Related" > "Mode History Confirmation". In yet another example, if the operation indicated by the operation information is an operation to check a questionnaire, the determination means 412 determines the operation type to be "Notification Confirmation Related" > "Questionnaire, etc.".

[0069] In step S14, the determination means 412 of the server device 400 determines the type of device used by the target user for operation. In one example, if the operation information includes the type of device of the controller 200, the determination means 412 determines the type of device of the controller 200. In another example, if the operation information includes the type of device of the user terminal 600, the determination means 412 determines the type of device of the user terminal 600. In yet another example, if the operation information includes the type of device of the wearable terminal 500, the determination means 412 determines the type of device of the wearable terminal 500.

[0070] In step S15, the determination means 413 of the server device 400 determines the points to be awarded to the target user based on the point calculation table 421, according to the type of operation determined in step S13 and the type of device determined in step S14. In one example, if the type of operation determined in step S13 is "Security Operation Related" > "Security Mode Setting" > "Unmanned Security Mode", and the type of device of the controller 200 is determined in step S14, the determination means 413 determines 5 points in the point calculation table 421 shown in Figure 4, corresponding to the pair of the operation type "Unmanned Security Mode" and the type of device of the controller 200. In another example, if the operation type "unmanned security mode" under "security operation related" and "security mode setting" is determined in step S13 above, and the device type of the user terminal 600 is determined in step S14 above, the determination means 413 determines 8 points in the point calculation table 421 shown in Figure 4 that correspond to the pair of the operation type "unmanned security mode" and the device type of the user terminal 600. In yet another example, if the operation type "unmanned security mode" under "security operation related" and "security mode setting" is determined in step S13 above, and the device type of the wearable terminal 500 is determined in step S14 above, the determination means 413 determines 11 points in the point calculation table 421 shown in Figure 4 that correspond to the pair of the operation type "unmanned security mode" and the device type of the wearable terminal 500.

[0071] In step S16, the point allocation means 414 of the server device 400 updates the point management table 422 based on the points determined in step S15. For example, if the user ID of the target user included in the operation information is "001" and 11 points were determined in step S15, the point allocation means 414 adds 11 points to the 20 points associated with the user ID "001" in the point management table 422 shown in Figure 5. As a result, the total points allocated to the user with user ID "001" becomes 31 points.

[0072] In step S17, the granting means 414 of the server device 400 determines whether the points of the target user, which were updated in step S16, have reached the required points for any item. Here, "reached" means that the user's points have increased from below the required points to above the required points as a result of this update. If it is determined that the target user's points have reached the required points for an item (the determination in step S17 is YES), the process proceeds to step S18. In step S18, the granting means 414 of the server device 400 grants the target user an item corresponding to the user's points. Here, let's assume that a house object is displayed on the app screen, and the required points for the window item used to customize this house object are 30 points. For example, if the points of user ID "001" are updated to 31 points, the granting means 414 determines that the target user's points have reached the required points for the window item and releases the window item to user ID "001". As a result, the target user can customize the house object on the app screen using the customization window.

[0073] On the other hand, if it is determined in step S17 above that the user's points do not meet the required points for any item (the determination in step S17 is NO), the process in step S18 above is skipped, and the process proceeds to step S19.

[0074] In step S19, the output means 415 of the server device 400 transmits reward information indicating the reward granted to the target user to at least one of the target user's controller 200, user terminal 600, and wearable terminal 500. Here, we will explain using the case where the reward information is transmitted from the server device 400 to the user terminal 600 as an example. If the target user's user ID is "001", the output means 415 transmits the reward information to the target user's user terminal 600 using the communication address of the user terminal 600 stored in the storage unit 402 in association with the user ID "001". The reward information includes information indicating the points determined in step S15 and the points updated in step S16. In addition, if an item is granted in step S18, the reward information may also include information indicating this item. When the reward information is transmitted from the server device 400, the acquisition means 612 of the user terminal 600 receives this reward information.

[0075] In step S20, the display control means 613 of the user terminal 600 displays the received reward information on the display unit 605. In one example, the display unit 605 of the user terminal 600 displays the message, "You have earned 11 points this time. Your current points are 31 points. A new item for the customization window has been unlocked." When reward information is transmitted from the server device 400 to the controller 200 or the wearable terminal 500, the same processing as in the user terminal 600 is performed in the controller 200 or the wearable terminal 500.

[0076] Furthermore, the timing for determining the points to be awarded to a user, and the timing for awarding the determined points to the user, are not limited to the timing when the user performs an operation on the monitoring system 10. For example, when a predetermined reference time (e.g., 6:00) arrives, the determination means 413 may refer to the operation history of the monitoring system 10 (such as setting the security mode or logging into the monitoring service application), determine the points to be awarded according to the user's operations during a predetermined period (such as 24 hours), and the awarding means 414 and output means 415 may update the point management table 422 and send reward information to the target user according to the determined points. Alternatively, the timing for determining points may be to determine the points and update the point management table 422 each time the user performs an operation on the monitoring system 10, and the timing for awarding points may be when the reference time arrives.

[0077] According to the embodiment described above, when a user operates the monitoring system 10 using the user terminal 600 or wearable terminal 500, the points awarded are higher compared to when the monitoring system 10 is operated using the controller 200, thus increasing the motivation for users to operate the monitoring system 10 using the user terminal 600 or wearable terminal 500. Furthermore, when a user operates the monitoring system 10 using the wearable terminal 500, the points awarded are higher compared to when the monitoring system 10 is operated using the user terminal 600, thus increasing the motivation for users to operate the monitoring system 10 using the wearable terminal 500. In particular, for users who are accustomed to operating the monitoring system 10 using the controller 200, they may hesitate to operate the monitoring system 10 using the user terminal 600 or wearable terminal 500, or they may be trapped by the preconceived notion that they cannot operate it unless they go in front of the controller 200, which may lead to a decrease in usage frequency. However, by increasing the motivation for users to operate the monitoring system 10 using the wearable terminal 500 or user terminal 600, it is expected that users will try operating the system using the user terminal 600 or wearable terminal 500, realize its convenience, and continue to use the user terminal 600 or wearable terminal 500 to operate the monitoring system 10 thereafter.

[0078] Furthermore, the more the user operates the monitoring system 10, including setting the security mode, the more points they earn and the more items they can use. This allows users to experience enjoyment and satisfaction from using the monitoring system 10, thereby increasing their motivation to make better use of it. This encourages users to operate the monitoring system 10, including setting the security mode, using the wearable terminal 500 or user terminal 600 in their daily lives, leading to increased opportunities to use devices that allow for more convenient operation of the monitoring system 10, and thus increasing their motivation to use the monitoring system 10 service.

[0079] Furthermore, when the alert mode is set in response to user operation, the points are determined such that the difference between the points determined when the controller 200 is used for this operation and the points determined when the user terminal 600 or wearable terminal 500 is used is larger compared to when the deactivation mode is set. This increases the motivation for users to perform the operation to set the alert mode using the user terminal 600 or wearable terminal 500. Furthermore, when a security-related operation is performed by the user, the points are determined such that the difference between the points determined when the controller 200 is used for this operation and the points determined when the user terminal 600 or wearable terminal 500 is used is larger compared to when other operations are performed. This increases the motivation for users to perform security-related operations using the user terminal 600 or wearable terminal 500. Furthermore, when a user performs an operation to set the security mode, the points are determined such that the difference between the points determined when using the controller 200 and the points determined when using the user terminal 600 or wearable terminal 500 is larger compared to when other operations are performed. This increases the motivation for users to perform the operation to set the security mode using the user terminal 600 or wearable terminal 500.

[0080] 3. Variant The present invention is not limited to the embodiments described above, and may be implemented in the following modified forms. The following modified forms may be used individually or in combination of two or more.

[0081] Variation 1 In the embodiment described above, in the example shown in Figure 4, the difference between the points determined when the controller 200 is used for the same type of operation and the points determined when the user terminal 600 is used (hereinafter also referred to as the "first difference") and the difference between the points determined when the user terminal 600 is used and the points determined when the wearable terminal 500 is used (hereinafter also referred to as the "second difference") are the same. For example, the difference between the points determined when the controller 200 is used for the operation to set the release mode and the points determined when the user terminal 600 is used is 2 points. Also, the difference between the points determined when the user terminal 600 is used for the operation to set the release mode and the points determined when the wearable terminal 500 is used is 2 points. However, the second difference and the first difference may be different. For example, the second difference may be larger than the first difference, or the second difference may be smaller than the first difference.

[0082] Variation 2 In the embodiment described above, when an operation of the type "security mode setting" is performed, the determination means 413 may determine the points such that the difference between the points determined when the controller 200 is used for this operation and the points determined when the user terminal 600 or wearable terminal 500 is used is larger compared to when an operation of the type other than "security mode setting" is performed.

[0083] In the example shown in Figure 4, the points determined when the controller 200 is used for an operation of the type "Security Mode Setting" under "Security Operation Related" are 3, 5, or 7 points, and the points determined when the user terminal 600 is used are 5, 8, or 11 points, with a difference of 2 to 4 points between these. Furthermore, the difference between the points determined when the user terminal 600 is used for this operation and the points determined when the wearable terminal 500 is used is also 2 to 4 points. In this case, the determination means 413 may determine the points such that the difference between the points determined when the controller 200 is used for an operation of a type other than "Security Mode Setting" and the points determined when the user terminal 600 or wearable terminal 500 is used is less than 2 points.

[0084] In one example, the decision means 413 determines 2 points when the controller 200 is used for an operation of the type "mode history confirmation," "security set time change," or "surveillance camera image confirmation," 3 points when the user terminal 600 is used, and 4 points when the wearable terminal 500 is used. In this case, the difference between the points determined when the controller 200 is used for this operation and the points determined when the user terminal 600 is used is 1 point. Also, the difference between the points determined when the user terminal 600 is used for this operation and the points determined when the wearable terminal 500 is used is also 1 point. In the example shown in Figure 4, the difference between the points determined when the controller 200 is used for an operation of the type "notification confirmation related" or "other" and the points determined when the user terminal 600 is used, and the difference between the points determined when the user terminal 600 is used and the points determined when the wearable terminal 500 is used, are all 1 point. Therefore, when an operation of the type "security mode setting" is performed, the difference between the points determined when the controller 200 is used for this operation and the points determined when the user terminal 600 or wearable terminal 500 is used is larger compared to when other types of operations are performed. This modification increases the motivation to perform the operation of setting the security mode using the more convenient user terminal 600 or wearable terminal 500.

[0085] Variation 3 In the embodiments described above, it is not necessarily the case that for all operations, the number of points determined when the user terminal 600 is used is greater than the number of points determined when the controller 200 is used, nor is it necessary that the number of points determined when the wearable terminal 500 is used is greater than the number of points determined when the user terminal 600 is used. In one example, for a particular operation, the same points may be determined regardless of whether the controller 200, user terminal 600, or wearable terminal 500 is used. In another example, for operations where using the controller 200 is more convenient, the number of points determined when the controller 200 is used may be greater than the number of points determined when the user terminal 600 or wearable terminal 500 is used. In yet another example, for operations where using the user terminal 600 is more convenient, the number of points determined when the user terminal 600 is used may be greater than the number of points determined when the controller 200 or wearable terminal 500 is used. According to this modification, it is possible to increase the motivation for the user to use the device that is more convenient for each operation.

[0086] Variation 4 In the embodiments described above, the points to be awarded may be determined according to the type of operation and the device used for the operation, such that the rate of increase is higher than the amount of increase. This rate of increase refers to the ratio of the points determined when the controller 200 is used for the same type of operation to the points determined when the user terminal 600 or wearable terminal 500 is used, or the ratio of the points determined when the user terminal 600 is used for the same type of operation to the points determined when the wearable terminal 500 is used. For example, the points determined when the controller 200, user terminal 600, and wearable terminal 500 are used for an operation of the type "security operation-related" are 3, 8, and 24, and the points determined when the controller 200, user terminal 600, and wearable terminal 500 are used for an operation other than "security operation-related" are 2, 4, and 10. For operations of the "security operation-related" category, the points awarded are 2.6 times higher when performed by the user terminal 600 compared to when performed by the controller 200, and 3 times higher when performed by the wearable device 500 compared to when performed by the user terminal 600. On the other hand, for other operations performed by the controller 200, user terminal 600, and wearable device 500, the points are doubled and 2.5 times higher, respectively, indicating that operations of the "security operation-related" category have a higher rate of increase.

[0087] Variation 5 In the embodiments described above, the user terminal 600 can be any device that is possessed by the user and accepts operations to the monitoring system 10. For example, the user terminal 600 may be a remote controller equipped with communication functions.

[0088] Variation 6 In the embodiments described above, the present invention may be applied to systems other than the monitoring system 10. Preferably, the system to which the present invention is applied is a system that operates in response to user operations. For example, the present invention may be applied to a home appliance system (such as a smart home) having home appliances, a server device 400, a wearable terminal 500, and a user terminal 600. The home appliance system is an example of the "reward granting system" according to the present invention. The home appliances are installed in the property. Examples of home appliances include vacuum cleaners, air conditioners, water heaters, cameras, intercoms, delivery boxes, lighting, and washing machines. However, the home appliances are not limited to these devices; any device that operates in response to user operations may be used. The home appliances are operated using at least one of the following: an operating unit such as a button provided on the home appliance, a user terminal 600, and a wearable terminal 500. The home appliances are an example of a "stationary device" according to the present invention. The server device 400 acquires operation information of the home appliances and, similar to the embodiments described above, grants points to the user according to the type of operation and the type of device used for the operation. In this case, the points awarded to the user may differ depending on whether they operate the home appliance, check the usage status and history of the home appliance, or check notifications such as reports on the use of the home appliance. According to this modified example, it is possible to increase the motivation for users to operate systems other than the monitoring system 10 using the wearable terminal 500 or user terminal 600.

[0089] Variation 7 In the embodiment described above, points may also be awarded based on the amount of user activity (steps, distance traveled, etc.) measured by the wearable terminal 500 and the user terminal 600. This allows for increased motivation for daily use by awarding points based on the user's own information, in addition to operations on the monitoring system 10.

[0090] Variation 8 In the embodiment described above, the determination means 413 may determine other indicators instead of points. Other indicators include, for example, an indicator based on the cumulative usage time of the alert mode or manned alert mode, or an indicator based on the cumulative number of operations to set the alert mode or manned alert mode. The awarding means 414 awards items according to this indicator based on cumulative usage time or cumulative number of operations instead of points. Even with this modified configuration, benefits corresponding to the monitoring system 10 can be awarded to the user.

[0091] Modification 9 In the embodiment described above, if there are multiple users in the monitoring area 50, the determination means 413 may award points to the individual user who operated the monitoring system 10. In this modified example, user authentication is performed when the user operates the monitoring system 10. The operation information includes the authenticated user's personal ID. In one example, when the user operates using the controller 200 or the setting unit 300, user authentication is performed using a card or PIN associated with the individual user. When the user operates using the wearable terminal 500 or the user terminal 600, user authentication is performed using biometric information or a PIN associated with the individual user. The point management table 422 stores the personal ID instead of the user ID. The operation information includes the personal ID instead of the user ID. The determination means 413 determines the points of the individual user identified by the personal ID. The awarding means 414 awards points or items to the individual user identified by the personal ID. According to this modified version, points and items are awarded to each individual user who operates the monitoring system 10, thereby increasing the motivation for individual users to operate the monitoring system 10. In addition, points may be awarded to multiple users in the monitoring area 50 when the monitoring system 10 is operated.

[0092] Furthermore, in this modified version, when reward information is displayed on the controller 200, the reward information of the user may be displayed in accordance with the user's authentication. In one example, this user authentication is performed using the card or PIN mentioned above. According to this modified version, when there are multiple users in the monitoring area 50, it is possible to prevent other users from knowing the points or items that have been granted to a user.

[0093] Variation 10 In the embodiments described above, the determination means 413 may determine the goods or services themselves that are awarded in accordance with the points, instead of points. In one example, the type of operation and the type of device in the point calculation table 421 are associated with items that are awarded to the user in place of points. If the type of operation determined by the determination means 412 is "Other" > "Login" and the type of device determined by the determination means 412 is the type of device of the controller 200, the determination means 413 determines an item associated with the combination of the operation type "Login" and the type of device of the controller 200. On the other hand, if the type of operation determined by the determination means 412 is "Security Operation Related" > "Security Mode Setting" > "Manned Security Mode" and the type of device determined by the determination means 412 is the type of device of the controller 200, the determination means 413 determines another item associated with the operation type "Manned Security Mode" and the type of device of the controller 200. Even with this modified configuration, benefits can be awarded to the user in accordance with the use of the monitoring system 10.

[0094] Variation 11 In the embodiments described above, the goods or services awarded in accordance with points are not limited to items used on the app screen. The goods or services awarded in accordance with points may include, for example, items such as keychains, money, coupons, prize entry tickets, economic benefits such as reductions in the usage fee for the monitoring service, items used in application programs or games, titles such as security master class, currency, electronic data such as characters, the icon of the monitoring service app displayed on the menu screen (home screen) of at least one of the controller 200, wearable terminal 500, and user terminal 600, healthcare-related diagnoses (such as health status diagnosis based on the user's activity level or use of medical checkups), unlocking the use of applications (such as launching an app that visualizes the user's health status), and digital content such as games, music, and videos. Even with this modified configuration, benefits can be awarded to the user in accordance with the use of the monitoring system 10.

[0095] Variation 12 In the embodiments described above, the output means 415 of the server device 400 does not necessarily have to transmit reward information only when points are awarded to the user. In one example, the output means 415 may transmit reward information once a day at a predetermined time. In another example, the output means 415 may transmit reward information in response to a request from the user. The application screen includes a points confirmation screen. When a user requests the display of the points confirmation screen using the user terminal 600, the output means 415 of the server device 400 transmits display data for displaying the points confirmation screen to the user terminal 600. This display data includes reward information. Upon receiving the display data from the server device 400, the display control means 613 of the user terminal 600 displays the points confirmation screen according to this display data. The points confirmation screen includes reward information such as points awarded to the user. Even with this modified configuration, the user can recognize the rewards awarded to them.

[0096] Variation 13 In the embodiments described above, at least some of the functions of the server device 400 may be provided by the controller 200, the wearable terminal 500, or the user terminal 600. In one example, the storage unit 602 of the user terminal 600 stores the point calculation table 421 and the point management table 422, and the user terminal 600 may have acquisition means 411, determination means 412, decision means 413, granting means 414, and output means 415. In another example, the storage unit 202 of the controller 200 stores the point calculation table 421 and the point management table 422, and the controller 200 may have acquisition means 411, determination means 412, decision means 413, granting means 414, and output means 415. In yet another example, the wearable terminal 500 may have the same configuration as the user terminal 600, with a point calculation table 421 and a point management table 422 stored in the memory of the wearable terminal 500, and the wearable terminal 500 may have acquisition means 411, determination means 412, decision means 413, granting means 414, and output means 415. In yet another example, the functions of the server device 400 may be distributed among at least two of the devices: the controller 200, the server device 400, the wearable terminal 500, and the user terminal 600.

[0097] Variation 14 In the embodiments described above, the operation of the monitoring system 10 is not limited to the examples described above. The processing steps of the monitoring system 10 may be rearranged as long as they do not contradict each other. In addition, some of the processing steps of the monitoring system 10 may be omitted.

[0098] Variant 15 Another embodiment of the present invention may provide a method having steps of processing performed in at least one of the following: a monitoring system 10, a sensor 100, a controller 200, a setting unit 300, a server device 400, a wearable terminal 500, and a user terminal 600. Yet another embodiment of the present invention may provide a program to be executed in the sensor 100, the controller 200, the setting unit 300, the server device 400, the wearable terminal 500, or the user terminal 600. This program may be provided stored on a computer-readable recording medium or provided by download via the Internet or the like. [Explanation of Symbols]

[0099] 10: Monitoring system, 100: Sensor, 200: Controller, 211: Acquisition means, 212: Setting means, 213: Transmission means, 214: Acquisition means, 215: Display control means, 300: Setting unit, 400: Server device, 411: Acquisition means, 412: Judgment means, 413: Determination means, 414: Assignment means, 415: Output means, 500: Wearable terminal, 600: User terminal, 611: Transmission means, 612: Acquisition means, 613: Display control means

Claims

1. A reward granting system comprising a first device and a second device, A determination means for determining the points to be awarded to a user in response to the user's operation using the first or second device, An output means that outputs reward information indicating the points determined by the determination means, Equipped with, The aforementioned determination means determines different points for operations in which the same process is performed, depending on the device used for the operation. A reward system characterized by the following features.

2. The first device is a stationary device installed in an area where the user enters and exits, and the second device is a portable device carried by the user. The determination means determines a higher score for an operation in which the same process is performed when the portable device is used compared to when the stationary device is used. The reward granting system described in feature 1.

3. The aforementioned stationary device is a security device that monitors intrusion into the area where the user enters and exits based on a plurality of security modes, The portable device is capable of receiving the operation for the security device to switch between the multiple security modes, The determination means determines the points to be awarded depending on the device on which the operation to switch between at least the plurality of security modes was performed. The reward granting system according to claim 2.

4. The determination means determines, when the operation is a security-related operation of the security device, including an operation to set one of the plurality of security modes, to determine the points to be awarded to the user such that the difference between the points determined when the stationary device is used and the points determined when the portable device is used is larger than when the operation is an operation other than a security-related operation. The reward granting system described in claim 3.

5. The aforementioned multiple security modes include a guard mode that monitors the area and a deactivation mode that does not monitor the area. The determination means determines the points to be awarded to the user such that, when the operation is an operation to set the alert mode, the difference between the points determined when the stationary device is used and the points determined when the portable device is used is larger than when the operation is an operation to set the deactivation mode. The reward granting system according to feature 3 or 4.

6. The first device is a non-wearable user terminal carried by the user, and the second device is a wearable terminal carried by the user. The determination means determines a higher score for the operation in which the same process is performed when the wearable terminal is used compared to when the user terminal is used. The reward granting system described in feature 1.

7. A reward system that provides benefits to users, An acquisition means for acquiring operation information relating to the user's operations performed using the first or second device, A determination means for determining the points to be awarded to the user based on the aforementioned operation information, An output means that outputs reward information indicating the points determined by the determination means. Equipped with, The aforementioned determination means determines different points for operations in which the same process is performed, depending on the device used for the operation. A reward system characterized by the following features.

8. To have a computer execute A step of determining the points to be awarded to a user in accordance with the user's operation using the first or second device, The steps include outputting reward information indicating the determined points, It has, In the aforementioned determination step, different points are determined for operations in which the same process is performed, depending on the device used for the operation. program.

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