Information processing system, information processing device, information processing method, and program

Abstract

Provided is an information processing system for obtaining, as estimation information, highly accurate information regarding damage to a refrigeration cycle device and the interior of a building.　An information processing system according to the present disclosure is provided with: an air-conditioner information acquisition unit for acquiring air conditioner information from a refrigeration cycle device that has an indoor unit affixed to the interior of a building and an outdoor unit affixed to the exterior of the building; a storage unit for storing a reference range of data for each air conditioner information; a reception unit for receiving disaster information notifying that a disaster has occurred in a place where the refrigeration cycle device is installed; a determination unit for determining the content of the notification when the disaster information is received by the reception unit by estimating damage information regarding the refrigeration cycle device and the interior of the building by determining whether or not the acquired air-conditioner information is data included in the reference range stored in the storage unit; and a notification unit for notification of the notification content determined by the determination unit.

Description

Information processing system, information processing device, information processing method and program

[0001] The present disclosure relates to an information processing system, an information processing device, an information processing method, and a program.

[0002] A conventional information processing system is a disaster situation notification system disclosed in Patent Document 1. The disaster situation notification system disclosed in Patent Document 1 receives disaster occurrence information from an external server indicating that a disaster has occurred in an area where an air purifier is installed, and estimates the impact of the disaster on the space in which the air conditioner is installed based on detection information obtained from a sensor unit provided in the air purifier after the disaster occurs.

[0003] JP 2020-136771 A

[0004] However, in the information processing system disclosed in Patent Document 1, the air purifier is equipped with a sensor unit that acquires detection information. Since air purifiers are portable, their installation locations are not fixed and they may be moved. Therefore, there is a problem that the accuracy of estimated information may be low due to inaccuracies between the detection information acquired by the sensor unit and the pre-registered installation location information.

[0005] The present disclosure has been made to solve the above-mentioned problems, and aims to provide an information processing system, an information processing device, an information processing method, and a program that estimate information with higher accuracy than the information processing system disclosed in Patent Document 1.

[0006] The information processing system of the present disclosure includes a refrigeration cycle device information acquisition unit that acquires refrigeration cycle device information obtained from a refrigeration cycle device having an indoor unit fixed inside a building and an outdoor unit fixed outside the building; a memory unit that stores a standard range of data for each refrigeration cycle device information; a receiving unit that receives disaster information that notifies of the occurrence of a disaster in a location where the refrigeration cycle device is installed; a determination unit that, when the receiving unit receives disaster information, estimates damage information for the refrigeration cycle device and the interior of the building by determining whether the acquired refrigeration cycle device information is data that falls within the standard range stored in the memory unit and determines the content of the notification; and a notification unit that notifies the content of the notification determined by the determination unit.

[0007] In addition, the information processing device of the present disclosure includes: a receiving unit that receives disaster information notifying that a disaster has occurred at a location where a refrigeration cycle device having an indoor unit fixed inside a building and an outdoor unit fixed outside the building is installed; refrigeration cycle device information acquired from the refrigeration cycle device; a memory unit that stores values ​​indicating a reference range of data for each piece of refrigeration cycle device information; a determining unit that determines the content of the notification by estimating damage information for the refrigeration cycle device and the interior of the building by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are data that fall within the reference range stored in the memory unit; and a transmitting unit that transmits a signal to notify the notification content to a notifying unit that notifies the notification content determined by the determining unit.

[0008] In addition, the information processing method disclosed herein includes a first step in which, when disaster information is issued to notify that a disaster has occurred, a determination unit estimates damage information for the refrigeration cycle device and the interior of the building by determining whether refrigeration cycle device information obtained from a refrigeration cycle device having an indoor unit fixed inside the building and an outdoor unit fixed outside the building is data within a reference range stored in a memory unit, and determines the content of the notification; and a second step in which the notification unit notifies the content of the notification determined in the first step.

[0009] In addition, the program disclosed herein causes a computer to execute a first step in which, when disaster information is issued to notify that a disaster has occurred, a determination unit estimates damage information for the refrigeration cycle device and the interior of the building by determining whether the refrigeration cycle device information obtained from the refrigeration cycle device having an indoor unit fixed inside the building and an outdoor unit fixed outside the building is data within a reference range stored in a memory unit, and determines the content of the notification; and a second step in which the notification unit notifies the content of the notification determined in the first step.

[0010] The information processing system, information processing device, information processing method, and program disclosed herein have the advantage of providing highly accurate estimated information about damage to refrigeration cycle devices and indoors of buildings.

[0011] 1 is a schematic diagram of a damage information detection system according to Embodiment 1. FIG. 2 is a refrigerant circuit diagram showing an overview of a refrigeration cycle device included in the damage information detection system according to Embodiment 1. FIG. 3 is a block diagram showing a hardware configuration of the damage information detection system according to Embodiment 1. FIG. 4 is a block diagram showing a functional configuration of the damage information detection system according to Embodiment 1. FIG. 5 is a diagram showing refrigeration cycle device information acquired in Embodiment 1. FIG. 6 is a diagram showing a reference range of other refrigeration cycle device information corresponding to a voltage value of a motor in an outdoor blower, which is primary reference data stored in a damage information detection device-side storage unit included in the damage information detection system according to Embodiment 1. FIG. 7 is a flowchart showing processing performed by a damage information detection device included in the damage information detection system according to Embodiment 1. FIG. 8 is a diagram showing an example of a screen on which damage information is notified to a notification unit of a mobile terminal included in the damage information detection system according to Embodiment 1. FIG. 9 is a flowchart showing processing performed by a damage information detection device included in a damage information detection system according to a modification of Embodiment 1. FIG. 10 is a block diagram showing a hardware configuration of a damage information detection system according to Embodiment 2. FIG. 11 is a flowchart showing processing performed by a damage information detection device included in a damage information detection system according to Embodiment 2. FIG. 12 is a diagram showing an example of a screen on which damage information is notified to a notification unit of a mobile terminal included in the damage information detection system according to Embodiment 2. FIG. 13 is a flowchart showing processing performed by a damage information detection device included in a damage information detection system according to Embodiment 3. 10 is a flowchart showing the flood estimation process and the flood damage amount calculation process for each home appliance according to embodiment 3. FIG. 11 is a diagram showing an example of a screen on which damage information is notified to a notification unit of a mobile terminal included in the damage information detection system according to embodiment 3. FIG. 12 is a block diagram showing the functional configuration of a damage information detection system according to embodiment 4. FIG. 13 is a flowchart showing the process performed by a damage information detection device included in the damage information detection system according to embodiment 4. FIG. 14 is a configuration diagram of a learning device and a trained model storage unit built into the damage information detection device in the damage information detection system according to embodiment 5. FIG. 15 is a flowchart relating to the learning process of the learning device in the damage information detection system according to embodiment 5. FIG. 16 is a configuration diagram of an inference device in the damage information detection system according to embodiment 5.13 is a flowchart showing an inference process of an inference device in a damage information detection system according to a fifth embodiment.

[0012] In the embodiments of the present disclosure, a damage information detection system, which is an example of an information processing system, will be described. Note that the present disclosure can also be applied to information processing systems other than the damage information detection system, and modifications or omissions can be made without departing from the spirit of the present disclosure. Furthermore, common elements in each drawing will be assigned the same reference numerals, and redundant explanations will be omitted.

[0013] Embodiment 1. Figure 1 is a schematic diagram of a damage information detection system according to embodiment 1. The damage information detection system will be outlined below using Figure 1. The damage information detection system 100 includes a server 20, a mobile terminal 30, a refrigeration cycle device 40, and a damage information detection device 50. The building 200 and network 300 shown in Figure 1 are shown for the purpose of explanation and are not included in the damage information detection system 100.

[0014] The server 20, the mobile terminal 30, the refrigeration cycle device 40, and the damage information detection device 50 are connected via a network 300. Examples of the network 300 include a LAN, a WAN, the Internet, Bluetooth (registered trademark), a dedicated circuit, and infrared communication.

[0015] The server 20 registers a combination of identification information of the refrigeration cycle apparatus 40 and identification information of the mobile terminal 30. The server 20 also acquires disaster information that notifies the occurrence of a disaster in a location where a pre-registered refrigeration cycle apparatus 40 is installed. The disaster information includes information on natural disasters such as earthquake information, volcanic eruption information, landslide information, heavy snow information, storm surge information, heavy rain information, flood information, tsunami information, typhoon information, and tornado information, as well as information on man-made disasters such as the occurrence of fires or riots. The server 20 also acquires evacuation information that notifies the urging of evacuation in a location where a pre-registered refrigeration cycle apparatus 40 is installed.

[0016] The mobile terminal 30 is a terminal that can be carried by a user, such as a tablet terminal or a smartphone. An application is installed on the mobile terminal 30, which allows the user to pre-register the installation location of the refrigeration cycle apparatus 40, i.e., the location of the building 200, and to receive and display damage information generated by the damage information detection system 100. By using the application, the user can receive damage information even when they are outside their home, thereby enabling more effective damage information detection.

[0017] The refrigeration cycle apparatus 40 has an indoor unit 400 fixed indoors and an outdoor unit 410 fixed outdoors. The devices constituting the refrigeration cycle apparatus are connected to each other by piping 301, which will be described later, and a refrigerant circuit through which a refrigerant circulates is formed in the refrigeration cycle apparatus 40. Once the refrigeration cycle apparatus 40 is fixed, it is generally used without being moved.

[0018] The damage information detection device 50 is an information processing device that detects damage information of the refrigeration cycle device 40 from refrigeration cycle device information acquired from the refrigeration cycle device 40 when disaster information is received from the server 20 .

[0019] 2 is a refrigerant circuit diagram showing an overview of the refrigeration cycle apparatus 40 according to Embodiment 1. A specific configuration of the refrigeration cycle apparatus 40 will be described with reference to FIG.

[0020] As shown in Fig. 2, the refrigeration cycle apparatus 40 includes an indoor unit 400 and an outdoor unit 410. In Fig. 2, the flow of refrigerant in the refrigeration cycle apparatus 40 during heating operation is indicated by dashed arrows, and the flow of refrigerant during cooling operation is indicated by solid arrows.

[0021] The indoor unit 400 has an indoor heat exchanger 201 that functions as an evaporator during cooling operation and as a condenser during heating operation, and an indoor blower 202 that blows indoor air to the indoor heat exchanger 201, which are connected by piping 301. The indoor blower 202 includes a fan and a motor.

[0022] The outdoor unit 410 is formed by connecting, via piping 301, a four-way valve 101 that switches between a refrigerant circuit during heating operation and a refrigerant circuit during cooling operation, a compressor 102 that compresses the refrigerant, a pressure reducing device 103 that reduces the pressure of the refrigerant, an outdoor heat exchanger 104 that functions as a condenser during cooling operation and as an evaporator during heating operation, and an outdoor blower 105 that blows outdoor air to the outdoor heat exchanger 104. Specifically, the pressure reducing device 103 is an expansion valve. The outdoor blower 105 includes a fan and a motor.

[0023] 3 is a block diagram showing the hardware configuration of the damage information detection system 100 according to Embodiment 1. Next, the hardware configuration of the damage information detection system 100 will be described with reference to FIG.

[0024] The server 20 includes a processor 21, a memory 22, a hardware interface 23, and a storage 24. The processor 21 executes a program stored in the memory 22. The processor 21 acquires, for example, damage information. The processor 21 is, for example, a central processing unit (CPU). The memory 22 stores programs executed by the processor 21. The memory 22 is also used as a work area for the processor 21. The memory 22 is, for example, a volatile memory such as a random access memory (RAM), a non-volatile memory such as a read-only memory (ROM), or both a volatile memory and a non-volatile memory. The hardware interface 23 transmits and receives signals wirelessly or via a wired connection to and from a hardware interface 53 of the damage information detection device 50. The storage 24 stores information indicating a combination of the identification information of the refrigeration cycle device 40 and the identification information of the mobile terminal 30, as well as the acquired damage information. The storage 24 is, for example, an SSD (Solid State Drive) or a hard disk.

[0025] The mobile terminal 30 includes a hardware interface 33, an operation device 34, and a display device 36. The hardware interface 33 transmits and receives signals wirelessly or via a wired connection to the hardware interface 23 of the server 20 and the hardware interface 53 of the damage information detection device 50. The operation device 34 accepts operations from the user. The display device 36 displays information to the user. In the first embodiment, the operation device 34 and the display device 36 are integrated by a touch panel.

[0026] The refrigeration cycle apparatus 40 includes a processor 41, a memory 42, a hardware interface 43, a first temperature sensor 440, a second temperature sensor 441, a first voltage sensor 442, and a second voltage sensor 443. The processor 41 executes a program stored in the memory 42. The processor 41 controls, for example, the operation of the refrigeration cycle apparatus 40. The memory 42 stores the program executed by the processor 41. The hardware interface 43 transmits or receives signals to or from a hardware interface 53 of the damage information detection device 50 wirelessly or via a wired connection. The first temperature sensor 440 detects the temperature of the refrigerant discharged from the compressor 102. The second temperature sensor 441 detects the temperature of the refrigerant in the piping 301 between the pressure reducing device 103 and the outdoor heat exchanger 104. The first voltage sensor 442 acquires the voltage value of the motor in the outdoor blower 105. The second voltage sensor 443 acquires the voltage value of the motor in the indoor blower 202.

[0027] The damage information detection device 50 includes a processor 51, a memory 52, a hardware interface 53, and a storage 54. The processor 51 executes a program stored in the memory 52. ​​The processor 51 estimates damage information of the refrigeration cycle device 40, for example, from the damage information and the refrigeration cycle device information, and determines the content of a notification to be sent to the user. The memory 52 stores the program executed by the processor 51. The hardware interface 53 transmits or receives signals wirelessly or via a wired connection to or from the hardware interface 23 of the server 20, the hardware interface 33 of the mobile terminal 30, and the hardware interface 43 of the refrigeration cycle device 40. The storage 54 stores the acquired refrigeration cycle device information.

[0028] 4 is a block diagram showing the functional configuration of the damage information detection system according to Embodiment 1. The functional configuration of the damage information detection system 100 will be described with reference to FIG.

[0029] The server 20 includes a server-side transmitting / receiving unit 25 and a server-side storage unit 26 .

[0030] The server-side transmitting / receiving unit 25 transmits signals from the server 20 or receives signals to the server 20. Specifically, the server-side transmitting / receiving unit 25 receives information indicating the combination of the refrigeration cycle apparatus 40 and the mobile terminal 30, damage information, and evacuation information. Furthermore, when the server-side transmitting / receiving unit 25 acquires damage information including the location of a pre-registered building 200, the server-side transmitting / receiving unit 25 transmits the acquired damage information to the damage information detection device 50 each time. The server-side transmitting / receiving unit 25 is realized by the hardware interface 23 of the server 20.

[0031] The server-side memory unit 26 stores information indicating a combination of the identification information of the refrigeration cycle apparatus 40 and the identification information of the mobile terminal 30, as well as the acquired damage information. Furthermore, before starting to use the system, the user pre-registers the location of the building 200 by inputting information about the address of the building 200 into the mobile terminal 30. The server-side memory unit 26 receives the pre-registration information from the mobile terminal 30 and also stores the pre-registration information. In other words, by utilizing the fact that the identification information of the refrigeration cycle apparatus 40 and the identification information of the mobile terminal 30 are linked, the user can acquire the damage information they need from multiple pieces of damage information. The server-side memory unit 26 is realized by storing various types of information in the storage 24 of the server 20.

[0032] The mobile terminal 30 includes a terminal-side transmitting / receiving unit 35 , a notification unit 37 , and an operation unit 38 .

[0033] The terminal-side transmitting / receiving unit 35 receives signals to the mobile terminal 30. Specifically, the terminal-side transmitting / receiving unit 35 receives damage information of the refrigeration cycle apparatus 40 determined by the damage information detection device 50. Furthermore, the terminal-side transmitting / receiving unit 35 transmits information on the installation location of the refrigeration cycle apparatus 40 that was pre-registered before the system was started to be used to the server 20. The terminal-side transmitting / receiving unit 35 is realized by the hardware interface 33 of the mobile terminal 30.

[0034] The notification unit 37 notifies the user of the damage information of the refrigeration cycle apparatus 40 received by the terminal-side transmitting / receiving unit 35. The notification unit 37 is realized by the display device .

[0035] The user inputs the details of the pre-registration through the operation unit 38. The details input through the operation unit 38 are sent to the terminal-side transmitting / receiving unit 35 and then stored in the server-side storage unit 26. The operation unit 38 is realized by the operation device 34.

[0036] The refrigeration cycle apparatus 40 includes an outdoor information acquisition unit 450 , an indoor information acquisition unit 460 , an indoor unit control unit 490 , an outdoor unit control unit 491 , and a refrigeration cycle apparatus side transmission unit 45 .

[0037] The outdoor information acquisition unit 450 acquires outdoor information indicating information about the outside of the building 200 in which the refrigeration cycle apparatus 40 is installed. More specifically, the outdoor information acquisition unit 450 acquires the temperature of the refrigerant discharged from the compressor 102, the temperature of the refrigerant in the pipe 301 between the pressure reducing device 103 and the outdoor heat exchanger 104, and the voltage of the motor in the outdoor blower device 105. The outdoor information acquisition unit 450 acquires the following information, which are realized by the first temperature sensor 440, the second temperature sensor 441, and the first voltage sensor 442 of the refrigeration cycle apparatus 40:

[0038] The indoor information acquisition unit 460 acquires indoor information indicating information about the interior of the building 200 in which the refrigeration cycle apparatus 40 is installed. More specifically, the indoor information acquisition unit 460 acquires the voltage of the motor in the indoor blower device 202. The indoor information acquisition unit 460 is realized by the second voltage sensor 443 of the refrigeration cycle apparatus 40. In the first embodiment, since both the outdoor information and the indoor information are acquired, the reliability of the estimated damage information is higher compared to when only the outdoor information or only the indoor information is acquired.

[0039] The indoor unit control unit 490 controls each device that constitutes the indoor unit 400. The outdoor unit control unit 491 controls each device that constitutes the outdoor unit 410. The indoor unit control unit 490 and the outdoor unit control unit 491 are realized by the processor 41 and the memory 42 of the refrigeration cycle apparatus 40.

[0040] The refrigeration cycle apparatus side transmission unit 45 acquires refrigeration cycle apparatus information from the outdoor information acquisition unit 450 and the indoor information acquisition unit 460 and transmits the information to the damage information detection device 50. The refrigeration cycle apparatus side transmission unit 45 is realized by the hardware interface 43 of the refrigeration cycle apparatus 40.

[0041] The damage information detection device 50 includes a damage information detection device-side transmitting / receiving unit 55 , a determining unit 56 , and a damage information detection device-side storage unit 57 .

[0042] The damage information detection device-side transmitting / receiving unit 55 transmits signals from the damage information detection device 50 or receives signals to the damage information detection device 50. Specifically, the damage information detection device-side transmitting / receiving unit 55 receives refrigeration cycle device information from the refrigeration cycle device 40 and damage information from the server 20. The damage information detection device-side transmitting / receiving unit 55 also transmits the notification content determined by the determination unit 56 to the notification unit 37 of the mobile terminal 30. The damage information detection device-side transmitting / receiving unit 55 is realized by the hardware interface 53 of the damage information detection device 50.

[0043] The determination unit 56 determines the notification content to be notified by the notification unit 37. When the determination unit 56 receives disaster information from the server 20, it determines whether the refrigeration cycle apparatus information is within a reference range stored in the damage information detection device-side memory unit 57. Based on the determination, the determination unit 56 estimates damage information for the refrigeration cycle apparatus 40 and the space in which the refrigeration cycle apparatus 40 is installed, i.e., the interior of the building 200, and determines the notification content. More specifically, the determination unit 56 uses one piece of refrigeration cycle apparatus information from the received refrigeration cycle apparatus information as primary reference data. If the determination unit 56 determines that the primary reference data does not fall within the reference range, it determines that the damage information for the refrigeration cycle apparatus 40 cannot be determined. In the first embodiment, the primary reference data is the voltage value of the motor in the outdoor blower 105. Furthermore, if the determination unit 56 determines that the primary reference data falls within the reference range, it determines whether the refrigeration cycle apparatus information other than the primary reference data falls within a reference range defined by the value of the primary reference data, thereby estimating the damage information for the refrigeration cycle apparatus 40 and determining the notification content. Furthermore, if the refrigeration cycle device information is not within the reference range, the determination unit 56 estimates that the home has been damaged. This is because if the refrigeration cycle device 40 has been damaged, it is assumed that the home has also been damaged. The determination unit 56 is realized by the processor 51 and memory 52 of the damage information detection device 50.

[0044] The damage information detection device-side memory unit 57 stores values ​​indicating a reference range for data for each piece of refrigeration cycle device information. The damage information detection device-side memory unit 57 also stores refrigeration cycle device information received from the refrigeration cycle device 40. The damage information detection device-side memory unit 57 stores primary reference data and a reference range for secondary reference data corresponding to the primary reference data. In the first embodiment, the primary reference data is the voltage value of the motor in the outdoor blower 105. The secondary reference data is the temperature of the refrigerant discharged from the compressor 102, the temperature of the refrigerant in the piping between the pressure reducing device 103 and the outdoor heat exchanger 104, and the voltage of the motor in the indoor blower 202. The damage information detection device-side memory unit 57 is realized by storing various pieces of information in the storage 54 of the damage information detection device 50.

[0045] Fig. 5 is a diagram showing refrigeration cycle apparatus information acquired in Embodiment 1. Fig. 6 is a diagram showing a reference range of other refrigeration cycle apparatus information corresponding to the voltage value of the motor in the outdoor blower 105, which is primary reference data, stored in the damage information detection apparatus side storage unit 57 included in the damage information detection system according to Embodiment 1. An example of the determination process performed by the determination unit 56 will be described using Figs. 5 and 6 .

[0046] When the determination unit 56 receives the refrigeration cycle apparatus information and the damage information, it makes a primary determination as to whether the primary reference data in the refrigeration cycle apparatus information is within a reference range. In the first embodiment, the primary reference data is the voltage value of the motor in the outdoor blower 105. This is because if the voltage value of the motor in the outdoor blower 105 is significantly different from the rated voltage value, accurate data of the refrigeration cycle apparatus 40 cannot be obtained. The reference range of the primary reference data is stored in the damage information detection device memory unit 57. In the first embodiment, the reference range of the motor voltage value in the outdoor blower 105 is a range greater than 180 V and less than 220 V.

[0047] If the average value of the voltage value detected from the motor of the outdoor blower 105, which is the primary reference data, is 180 V or less or 220 V or more, the decision unit 56 determines that it is impossible to estimate the damage information of the refrigeration cycle device 40 and determines that it is impossible to make a determination. If it is determined that it is impossible to make a determination, the decision unit 56 transmits a signal to the damage information detection device-side transceiver unit 55, causing the notification unit 37 to display that it is impossible to make a determination.

[0048] Furthermore, when the average voltage value detected from the motor of the outdoor blower 105, which is the primary reference data, is greater than 180 V and less than 220 V, the determination unit 56 performs a secondary determination as to whether the refrigeration cycle apparatus information other than the primary reference data, which is the secondary reference data, is within the reference range. In the secondary determination, it is determined whether all of the secondary reference data is within the reference range. If it is determined that one or more secondary reference data is not within the reference range, the determination unit 56 estimates that the refrigeration cycle apparatus 40 has been damaged. This is because if even a portion of the secondary reference data is not within the reference range, it is considered that the refrigeration cycle apparatus 40 has been damaged in some way by the disaster. If the determination unit 56 estimates that the refrigeration cycle apparatus 40 has been damaged, it estimates that damage has also occurred within the building 200 in which the indoor unit 400 of the refrigeration cycle apparatus 40 is installed. If the determination unit 56 determines that one or more secondary reference data are not within the reference range, it transmits a signal to the damage information detection device transceiver 55, causing the notification unit 37 to indicate that damage has occurred to the refrigeration cycle device 40 and the space in which the refrigeration cycle device 40 is installed, i.e., the interior of the building 200. If the determination unit 56 determines that all secondary reference data are within the reference range, it transmits a signal to the damage information detection device transceiver 55, causing the notification unit 37 to indicate that no damage has occurred to the refrigeration cycle device 40 and the building 200. The reference range for the secondary reference data is stored in the damage information detection device memory 57. The threshold for the secondary reference data differs depending on the value of the primary reference data. This is because even if the primary reference data is within the reference range, it is possible that the operating status of the refrigeration cycle device 40 may differ due to a small difference.

[0049] Specific secondary reference data will now be described. As shown in FIG. 6 , the determination unit 56 determines that the temperature of the refrigerant discharged from the compressor 102 is outside the reference range when the temperature is equal to or higher than a certain temperature. This is because, if the temperature of the refrigerant discharged from the compressor 102 is equal to or higher than the certain temperature, it is possible that a disaster has damaged the pipe 301, causing a refrigerant leak and resulting in a refrigerant shortage, and the refrigeration cycle device 40 is malfunctioning. Furthermore, the upper limit of the reference range for the temperature of the refrigerant discharged from the compressor 102 is set higher when the motor voltage value of the outdoor blower 105 is high than when the motor voltage value of the outdoor blower 105 is low. This is because, when the motor voltage value of the outdoor blower 105 is high, the compression ratio in the compression chamber of the compressor 102 tends to be relatively high.

[0050] 6 , the determination unit 56 determines that the refrigerant temperature in the pipe 301 between the pressure reducing device 103 and the outdoor heat exchanger 104 is outside the reference range if the temperature is equal to or higher than a certain temperature. This is because, if the temperature in the pipe 301 between the pressure reducing device 103 and the outdoor heat exchanger 104 is equal to or higher than the certain temperature, it is considered that the pressure reducing device 103 has failed due to a disaster and the refrigeration cycle apparatus 40 is not operating normally. Furthermore, the upper limit temperature of the reference range for the refrigerant temperature in the pipe 301 between the pressure reducing device 103 and the outdoor heat exchanger 104 is set higher when the voltage value of the motor in the outdoor blower 105 is high than when the voltage value of the outdoor blower 105 is low. This is because, when the voltage value of the motor in the outdoor blower 105 is high, the refrigerant temperature in the refrigeration cycle apparatus 40 tends to be relatively high.

[0051] As shown in FIG. 6 , the determination unit 56 determines that the motor voltage value of the indoor blower 202 is outside the reference range if it is less than a predetermined first temperature or greater than a predetermined second temperature. This is because if the motor voltage value of the indoor blower 202 is significantly different from the rated voltage, it is considered that the indoor blower 202 may have malfunctioned due to a disaster. Furthermore, the value at which the motor voltage value of the indoor blower 202 falls within the reference range is set higher when the voltage value of the outdoor blower 105 is high than when the motor voltage value of the outdoor blower 105 is low. This is because it is considered that when the motor voltage value of the outdoor blower 105 is high, the motor voltage value of the indoor blower 202 also tends to be high.

[0052] 7 is a flowchart showing the processing performed by the damage information detection device 50 included in the damage information detection system according to embodiment 1. The processing performed by the damage information detection device 50 will be described with reference to FIG. 7. The damage information detection device 50 starts processing simultaneously with the start of the damage information detection system 100 after the user has pre-registered the installation location of the refrigeration cycle device 40.

[0053] Step S101 is performed when the damage information detection device 50 starts processing. In step S101, the damage information detection device side transceiver 55 acquires refrigeration cycle device information. In embodiment 1, the damage information detection device side transceiver 55 acquires refrigeration cycle device information at predetermined time intervals, for example, at one-hour intervals. In step S101, when the refrigeration cycle device information is acquired, the processing ends.

[0054] Step S102 is performed after the process of step S101. In step S102, the damage information detection device side storage unit 57 stores the refrigeration cycle device information acquired in step S101. In step S102, once the refrigeration cycle device information is stored, the process ends.

[0055] Step S103 is performed after step S102. In step S103, the determination unit 56 determines whether disaster information has been acquired from the server-side transmitting / receiving unit 25. In step S103, the determination unit 56 determines whether the conditions are met, and the process ends.

[0056] In step S103, if it is determined that disaster information has not been acquired (step S103, No), the damage information detection device side transmitting / receiving unit 55 performs step S101.

[0057] Step S104 is performed when it is determined in step S103 that disaster information has been acquired (Yes in step S103). In step S104, the determination unit 56 determines the content of the notification to be sent to the user. The determination of the content of the notification is performed by estimating damage information about the refrigeration cycle device 40 and the interior of the building 200 from the above-mentioned primary determination and secondary determination. In step S104, once the content of the notification has been determined, the processing ends.

[0058] Step S105 is performed after step S104. In step S104, the damage information detection device transceiver 55 transmits a signal to the mobile terminal to notify the mobile terminal of the notification content determined in step S104. In step S105, once the signal is transmitted to the mobile terminal, the process ends.

[0059] After the process of step S105, the damage information detection device side transmitting / receiving unit 55 carries out step S101.

[0060] 8 is a diagram showing an example of a screen on which damage information is notified to the notification unit 37 of the mobile terminal 30 included in the damage information detection system 100 according to Embodiment 1. A method for notifying the user of damage information in the damage information detection system 100 will be described with reference to FIG.

[0061] As shown in FIG. 8 , when notifying a user of damage information, the notification unit 37 of the mobile terminal 30 has a disaster information display unit 370, an evacuation information display unit 371, and a residential damage information display unit 372. The disaster information display unit 370 indicates the type of disaster information received from the server-side transceiver unit 25. If no disaster information has been reported, the disaster information display unit displays nothing. The evacuation information display unit 371 displays whether or not there is evacuation information for the building 200. If there is evacuation information, the evacuation information display unit 371 displays "yes" for evacuation information, and if there is no evacuation information, the evacuation information display unit 371 displays "no" for evacuation information. The residential damage information display unit 372 displays whether or not there is damage to the building 200. The residential damage information display unit 372 displays the notification content determined by the determination unit 56. Specifically, if the determination unit 56 determines that there is damage information, the residential damage information display unit 372 displays "yes" for residential damage information and air conditioner damage, and if it determines that there is no damage information, the residential damage information display unit 372 displays "no" for residential damage information and air conditioner damage. In other words, if it is estimated that damage has occurred to the refrigeration cycle device 40, it is estimated that there is also home damage information. This is because if damage has occurred to the refrigeration cycle device 40, it is assumed that damage has also occurred to the home. Furthermore, if the decision unit 56 determines that it is impossible to make a determination, the home damage information display unit 372 displays the home damage information and air conditioner damage as "impossible to determine."

[0062] As described above, the information processing system (corresponding to the damage information detection system 100) according to the first embodiment includes: a refrigeration cycle device information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle device information acquired from the refrigeration cycle device 40 having the indoor unit 400 fixed indoors of the building and the outdoor unit 410 fixed outdoors of the building; a memory unit (corresponding to the damage information detection device-side memory unit 57) that stores a reference range of data for each piece of refrigeration cycle device information; a receiving unit (corresponding to the server-side transmitting / receiving unit 25) that receives disaster information that notifies that a disaster has occurred in a location where the refrigeration cycle device 40 is installed; a determination unit 56 that, when the disaster information is received by the receiving unit, estimates damage information for the refrigeration cycle device 40 and the building 200 by determining whether the acquired refrigeration cycle device information is within the reference range stored in the memory unit, and determines the content of the notification; and a notification unit 37 that notifies the content of the notification determined by the determination unit 56. With this configuration, the information processing system according to the first embodiment has the advantage of providing highly accurate estimated information about damage to the refrigeration cycle device and the interior of the building.

[0063] In addition, the information processing device (corresponding to the damage information detection device 50) according to the first embodiment includes a receiving unit (corresponding to the damage information detection device-side transceiver 55) that receives disaster information notifying that a disaster has occurred at a location where a refrigeration cycle device 40 having an indoor unit 400 fixed indoors of the building 200 and an outdoor unit 410 fixed outdoors of the building 200 is installed, and refrigeration cycle device information acquired from the refrigeration cycle device, a memory unit (corresponding to the damage information detection device-side memory unit 57) that stores values ​​indicating a reference range for data for each piece of refrigeration cycle device information, a determination unit 56 that estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are within the reference range stored in the memory unit, and determines the content of the notification, and a transmission unit (corresponding to the damage information detection device-side transceiver 55) that transmits a signal to cause a notification unit 37 that notifies the content of the notification determined by the determination unit 56 to notify the content of the notification. With this configuration, the information processing device according to the first embodiment has the advantage of providing highly accurate estimated information about damage to the refrigeration cycle device and the interior of the building.

[0064] Furthermore, the information processing method according to the first embodiment includes a first step in which, when disaster information reporting the occurrence of a disaster is issued, the determination unit 56 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed indoors of the building 200 and the outdoor unit 410 fixed outdoors of the building 200 is included in a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57), and determines notification content, and a second step in which the notification unit 37 notifies the notification content determined in the first step. With this configuration, the information processing method according to the first embodiment has the effect of providing high accuracy in the estimated damage information about the refrigeration cycle apparatus and the interior of the building.

[0065] Furthermore, the program according to the first embodiment causes the computer to execute the following steps when disaster information is issued to notify the occurrence of a disaster: a first step in which the determination unit 56 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed indoors in the building 200 and the outdoor unit 410 fixed outdoors in the building 200 is included in a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57), and determines notification content; and a second step in which the notification unit 37 notifies the user of the notification content determined in the first step. With this configuration, the program according to the first embodiment has the effect of providing high accuracy in the estimated damage information about the refrigeration cycle apparatus and the interior of the building.

[0066] Furthermore, the information processing system (corresponding to the damage information detection system 100) in the first embodiment has an additional configuration in which the refrigeration cycle apparatus information includes outdoor information indicating information about the space in which the outdoor unit 410 is installed. With this additional configuration, the information processing system according to the first embodiment has the effect of being able to estimate the situation in the outdoor unit 410 with high accuracy.

[0067] Furthermore, the information processing system (corresponding to damage information detection system 100) in embodiment 1 has, as an additional configuration, outdoor unit 410 including compressor 102, outdoor heat exchanger 104, outdoor blower 105 that blows outdoor air to outdoor heat exchanger 104, and pressure reducing device 103, and the outdoor information includes at least one of the following information: the temperature of the refrigerant discharged from compressor 102, the voltage value of the motor in outdoor blower 105, and the temperature of the refrigerant in the piping connecting pressure reducing device 103 and outdoor heat exchanger 104. With this additional configuration, the information processing system according to embodiment 1 has the effect of being able to estimate damage information for the refrigeration cycle device and the interior of the building with higher accuracy.

[0068] Furthermore, the information processing system (corresponding to the damage information detection system 100) in the first embodiment has an additional configuration in which the determination unit 56 determines whether each piece of acquired refrigeration cycle device information is within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), and if there is refrigeration cycle device information that is not within the reference range, it is determined that the refrigeration cycle device 40 has been damaged, and the notification unit 37 notifies that the refrigeration cycle device 40 has been damaged. With this additional configuration, the information processing system according to the first embodiment has the effect of being able to estimate damage information for the refrigeration cycle device and the interior of the building with higher accuracy.

[0069] Furthermore, the information processing system (corresponding to the damage information detection system 100) in the first embodiment has an additional configuration in which the refrigeration cycle apparatus information includes two or more types of information, one type of information of the refrigeration cycle apparatus information is set as primary reference data, and information other than the primary reference data is set as secondary reference data, and the determination unit 56 determines whether the secondary reference data is set as each of the reference ranges when the primary reference data is set as being within the reference range. With this additional configuration, the information processing system according to the first embodiment has the effect of being able to estimate damage information of the refrigeration cycle apparatus and the interior of the building with higher accuracy.

[0070] Furthermore, the information processing device (corresponding to the damage information detection device 50) in embodiment 1 has an additional configuration in which the determination unit 56 determines whether each piece of acquired refrigeration cycle device information is within a reference range stored in the storage unit (corresponding to the damage information detection device-side storage unit 57), and if there is refrigeration cycle device information that does not fall within the reference range, it determines that the refrigeration cycle device 40 has been damaged, and the transmission unit (corresponding to the damage information detection device-side transmission / reception unit 55) transmits the damage information. With this additional configuration, the information processing device according to embodiment 1 has the effect of being able to estimate damage information for the refrigeration cycle device and the interior of the building with higher accuracy.

[0071] Furthermore, in the information processing method and program according to the first embodiment, as an additional configuration, the refrigeration cycle apparatus information includes outdoor information indicating information about the space in which the outdoor unit 410 is installed. With this additional configuration, the information processing method and program according to the first embodiment achieve the effect of being able to estimate the situation in the outdoor unit 410 with high accuracy.

[0072] Furthermore, the information processing method and program according to the first embodiment have an additional configuration in which, in a first step, the determination unit 56 determines whether each piece of acquired refrigeration cycle apparatus information is within a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57), and if there is refrigeration cycle apparatus information that is not within the reference range, the determination unit 56 determines that the refrigeration cycle apparatus 40 has been damaged, and in a second step, the notification unit 37 notifies that the refrigeration cycle apparatus 40 has been damaged. With this additional configuration, the information processing method and program according to the first embodiment have the effect of being able to estimate damage information for the refrigeration cycle apparatus and the interior of the building with higher accuracy.

[0073] Furthermore, the information processing method and program according to the first embodiment have an additional configuration in which the refrigeration cycle apparatus information includes two or more types of information, one type of information of the refrigeration cycle apparatus information is set as primary reference data, and information other than the primary reference data is set as secondary reference data, and in the first step, the determination unit 56 determines whether the secondary reference data is set as each of the reference ranges when the primary reference data is set as being within the reference range. With this additional configuration, the information processing method and program according to the first embodiment have the effect of enabling more accurate estimation of damage information for the refrigeration cycle apparatus and the interior of the building.

[0074] In the first embodiment, the notification unit is provided in a mobile terminal, but this is not limiting. For example, the notification unit may be provided in a terminal such as a PC. Furthermore, the notification unit may be provided in a damage information detection device.

[0075] In addition, in the first embodiment, the operation device and the display device of the mobile terminal are integrated into one unit using a touch panel, but this is not limiting. For example, the operation device and the display device may be separate entities, such as the operation device being an operation button and the display device being a display.

[0076] Although the first embodiment is configured to acquire the voltage values ​​of the motors in the outdoor blower and the indoor blower, the present invention is not limited to this. For example, the present invention may be configured to acquire the current values ​​or power of the motors in the outdoor blower and the indoor blower.

[0077] In addition, in the first embodiment, the refrigeration cycle apparatus information includes, but is not limited to, the voltage value of the motor in the outdoor blower, the temperature of the refrigerant discharged from the compressor, the temperature of the refrigerant in the piping between the pressure reducing device and the outdoor heat exchanger, and the voltage value of the motor in the indoor blower. The refrigeration cycle apparatus information may be two or more pieces of information acquired from the refrigeration cycle apparatus. The refrigeration cycle apparatus information may be, for example, the temperature in the piping of the refrigerant drawn into the compressor, the flow velocity or flow rate of the refrigerant flowing in the piping, the opening degree of the pressure reducing device, the rotation speed of the compressor, or the voltage value applied to the compressor.

[0078] In addition, in the first embodiment, the primary reference data of the refrigeration cycle apparatus information is the voltage value of the motor in the outdoor blower, but is not limited to this. The primary reference data may be one or more pieces of information acquired from the refrigeration cycle apparatus.

[0079] In addition, in the first embodiment, the reference for the secondary reference data changes depending on one primary reference data, but this is not limiting. For example, the reference for the secondary reference data may be determined taking into consideration control information of the four-way valve in addition to the primary reference data. This is because the operating status of the refrigeration cycle device is thought to change depending on the control information of the four-way valve.

[0080] In addition, in the first embodiment, the refrigeration cycle device has a four-way valve and is configured to be able to switch between cooling operation and heating operation, but this is not limited thereto. The refrigeration cycle device may be configured to perform only cooling operation or heating operation without having a four-way valve.

[0081] In addition, in the first embodiment, the outdoor unit control unit is located outdoors and the indoor unit control unit is located indoors, but this is not limited to this. For example, the outdoor unit control unit and the indoor unit control unit may be located outdoors. Furthermore, the outdoor unit control unit and the indoor unit control unit may be configured by the same device.

[0082] In addition, in the first embodiment, the acquired refrigeration cycle apparatus information includes both indoor information and outdoor information, but is not limited to this. The acquired refrigeration cycle apparatus information may be only indoor information or only outdoor information.

[0083] Furthermore, in the first embodiment, the server acquires the damage information, but this is not limiting, and the damage information detection device may acquire the damage information.

[0084] In the first embodiment, the evacuation information display unit of the notification unit only displays whether or not evacuation information is available, but this is not limiting. For example, the notification unit may also display the route from the building to the nearest evacuation site.

[0085] In addition, in the first embodiment, the home damage information display unit of the notification unit only displays whether or not there is damage information, but this is not limited to this. For example, it may be configured to display which refrigeration cycle device information acquired from the refrigeration cycle device indicates an abnormality.

[0086] In addition, in the first embodiment, the same refrigeration cycle apparatus information is always acquired regardless of the type of disaster that occurs, but this is not limiting. The refrigeration cycle apparatus information to be acquired may be changed depending on the type of disaster that occurs.

[0087] In addition, in the first embodiment, the damage information detection device-side transmitting / receiving unit, the server-side transmitting / receiving unit, and the terminal-side transmitting / receiving unit are configured as an integrated transmitting unit and receiving unit, but this is not limiting. The transmitting unit and receiving unit may also be configured as separate, independent units.

[0088] Variation of Embodiment 1 Next, a damage information detection system 500 according to Embodiment 1 will be described. The damage information detection system 500 according to a variation of Embodiment 1 differs from the damage information detection system 100 according to Embodiment 1 in the processing performed by the damage information detection device 60. The configuration of the damage information detection system 500, excluding the processing performed by the damage information detection device 60, is the same as that of the damage information detection system 100 according to Embodiment 1, and therefore will not be described again.

[0089] 9 is a flowchart showing processing performed by the damage information detection device 60 included in the damage information detection system 500 according to a modification of the first embodiment. The processing performed by the damage information detection device 60 will be described with reference to FIG. 9. The damage information detection device 60 starts processing simultaneously with the start of the damage information detection system 500 after the user pre-registers the installation location of the refrigeration cycle device 40.

[0090] Step S111 is performed when the damage information detection device 60 starts processing. In step S111, the determination unit 66 determines whether disaster information has been acquired from the server-side transmitting / receiving unit 25 at predetermined time intervals, for example, at one-hour intervals. In step S111, the determination unit 66 determines whether the conditions are met, and the processing ends.

[0091] In step S111, if it is determined that disaster information has not been acquired (step S111, No), the decision unit 66 performs step S111.

[0092] Step S112 is performed when it is determined in step S111 that disaster information has been acquired (step S111, Yes). In step S112, the damage information detection device side transceiver 55 acquires refrigeration cycle device information. In step S112, the process ends when the refrigeration cycle device information is acquired.

[0093] Step S113 is performed after step S112. In step S113, the damage information detection device storage unit 57 stores the refrigeration cycle device information acquired in step S112. In step S113, once the refrigeration cycle device information is stored, the process ends.

[0094] Step S114 is performed after the processing of step S113. In step S114, the determination unit 66 determines the content of the notification to be sent to the user. The determination of the content of the notification is performed by estimating damage information about the refrigeration cycle apparatus 40 and the interior of the building from the above-described primary determination and secondary determination. In step S114, once the content of the notification has been determined, the processing ends.

[0095] Step S115 is performed after step S114. In step S115, the damage information detection device transceiver 55 transmits a signal to the mobile terminal to notify the mobile terminal of the notification content determined in step S114. In step S115, once the signal is transmitted to the mobile terminal, the process ends.

[0096] After the process of step S115, the decision unit 66 performs step S111.

[0097] In the modification of the first embodiment, the refrigeration cycle apparatus information is acquired only when the determining unit determines that the disaster information has been acquired from the server-side transmitting / receiving unit (Yes in step S111). This configuration can reduce the amount of memory 62 used by the damage information detection device 60.

[0098] Embodiment 2. A damage information detection system 600 according to embodiment 2 will be described. The damage information detection system 600 according to embodiment 2 differs from embodiment 1 in the hardware configuration of the damage information detection system 600, the processing performed by the damage information detection device 70, and the notification content notified by the notification unit 97 of the mobile terminal 90. The configuration of the damage information detection system 600, excluding the hardware configuration, the processing performed by the damage information detection device 70, and the notification content notified by the notification unit 97, is the same as embodiment 1, and therefore description thereof will be omitted.

[0099] 10 is a block diagram showing the hardware configuration of a damage information detection system 600 according to Embodiment 2. The hardware configuration of the damage information detection system 600 will be described with reference to FIG.

[0100] The hardware configuration of the damage information detection system 600 differs from the hardware configuration of the damage information detection system 100 in that it includes a human presence sensor 550. The hardware configuration excluding the human presence sensor 550 is the same as that of the damage information detection system 100, and therefore a description thereof will be omitted.

[0101] The human presence sensor 550 is installed in the indoor unit 400 of the refrigeration cycle apparatus 40, and detects the presence or absence of people around the indoor unit 400 within the building 200. The human presence sensor 550 is, for example, an infrared sensor, and can detect the presence or absence of people within 8 meters of the installation location. In other words, the refrigeration cycle apparatus information acquired by the human presence sensor 550 is indoor information. Therefore, the human presence sensor 550 constitutes a part of the indoor information acquisition unit 460.

[0102] The determination unit 76 of the damage information detection device 70 determines the notification content to be notified by the notification unit 97. When the determination unit 76 receives disaster information from the server 20, it determines whether the refrigeration cycle apparatus information is within the reference range stored in the damage information detection device-side memory unit 57. Based on this determination, the determination unit 76 estimates damage information for the refrigeration cycle apparatus 40 and the space in which the refrigeration cycle apparatus 40 is installed, i.e., the location of the building 200, and determines the notification content. More specifically, the determination unit 76 uses one piece of refrigeration cycle apparatus information from the received refrigeration cycle apparatus information as primary reference data. If the determination unit 76 determines that the primary reference data does not fall within the reference range, it determines that the damage information for the refrigeration cycle apparatus 40 cannot be determined. If the determination unit 76 determines that the primary reference data falls within the reference range, it determines whether the refrigeration cycle apparatus information other than the primary reference data falls within the reference range defined by the value of the primary reference data. If the determination unit 76 receives evacuation information along with the disaster information from the server, it determines whether a person is present around the indoor unit 400 of the refrigeration cycle apparatus 40. The evacuation information is, for example, an evacuation order issued by the government. The decision unit 76 generates evacuation information when it determines that there is a person around the indoor unit 400. In such a situation, it is necessary to notify the person that they need to evacuate to an evacuation site immediately. The evacuation information is, for example, a message output to the notification unit 97 or an alert sound.

[0103] 11 is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system 600 according to embodiment 2. The processing performed by the damage information detection device 70 will be described with reference to FIG. 11. Steps S201 to S203 are the same as steps S101 to S103 in embodiment 1, and therefore will not be described here.

[0104] Step S204 is performed when it is determined in step S203 that disaster information has been acquired (Yes in step S103). In step S204, the determination unit 76 determines whether evacuation information has been acquired from the server-side transmitting / receiving unit 25. In step S204, the determination unit 76 determines whether the conditions are met, and the process ends.

[0105] Step S205 is processed when it is determined in step S204 that evacuation information has been acquired (step S204, Yes). In step S205, the determination unit 76 determines whether there is a person around the indoor unit 400 in the building 200. Specifically, the determination unit 76 determines whether the human presence sensor 550 has detected a person. In step S205, the processing ends when the determination unit 76 determines whether the condition is satisfied.

[0106] Step S206 is performed when it is determined in step S204 that evacuation information has not been acquired (step S204, No), or when it is determined in step S205 that no people are present around the indoor unit 400 (step S205, No). In step S206, the decision unit 76 generates a signal to notify evacuation information indicating that there are no problems with the evacuation situation. In other words, the decision unit 76 determines that there are no problems with the evacuation information when it has not acquired evacuation information, or when it has acquired evacuation information but it is determined that no people are present around the indoor unit 400. When the evacuation information is generated, the process of step S206 ends.

[0107] Step S207 is performed when it is determined in step S205 that a person is present around the indoor unit 400 (step S205, Yes). In step S207, the decision unit 76 generates a signal to notify evacuation information indicating that there is a problem with the evacuation situation. That is, when the decision unit 76 acquires the evacuation information and determines that there is a problem with the evacuation information around the indoor unit 400, the decision unit 76 determines that there is a problem with the evacuation information. When the evacuation information is generated, the process of step S207 ends.

[0108] Step S208 is performed after the processing of step S206 or after the processing of step S207. In step S208, the determination unit 76 determines the content of the notification to be sent to the user. The determination of the content of the notification is performed by estimating damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 from the above-mentioned primary determination and secondary determination. In step S208, once the content of the notification has been determined, the processing ends.

[0109] Step S209 is performed after step S208. In step S209, the damage information detection device transceiver 55 transmits a signal to the portable terminal 90 to notify the portable terminal of the notification content determined in step S206 or step S207 and step S208. In step S208, the signal is transmitted to the portable terminal 90, and the process ends.

[0110] After the process of step S209, the damage information detection device side transmitting / receiving unit 55 carries out step S201.

[0111] 12 is a diagram showing an example of a screen on which damage information is notified to the notification unit 97 of the mobile terminal 90 included in the damage information detection system 600 according to Embodiment 2. A method for notifying the user of damage information in the damage information detection system 600 will be described with reference to FIG.

[0112] As shown in Fig. 12 , when notifying a user of damage information in the second embodiment, the notification unit 97 of the mobile terminal has an evacuation status display unit 390. The evacuation status display unit 390 displays the evacuation information determined by the determination unit 76. Specifically, when disaster information is notified and the determination unit 76 determines that the refrigeration cycle apparatus information is not data falling within the reference range and that there is a person near the indoor unit 400, the evacuation status display unit 390 displays "NG," and otherwise displays "OK." The disaster information display unit 370, the evacuation information display unit 371, and the home damage information display unit 372 are the same as those in the first embodiment, and therefore description thereof will be omitted.

[0113] The damage information detection system 600 according to the second embodiment determines whether or not there are people around the indoor unit 400, and if it determines that there are people, generates evacuation information indicating that there is a problem with the evacuation situation. With this configuration, the damage information detection system 600 according to the second embodiment has the effect of being able to generate disaster evacuation information without imposing a burden on the user.

[0114] As described above, the information processing system (corresponding to damage information detection system 600) according to the second embodiment includes: a refrigeration cycle apparatus information acquisition unit (corresponding to outdoor information acquisition unit 450 and indoor information acquisition unit 460) that acquires refrigeration cycle apparatus information from refrigeration cycle apparatus 40 having indoor unit 400 fixed indoors of a building and outdoor unit 410 fixed outdoors of the building; a memory unit (corresponding to damage information detection apparatus-side memory unit 57) that stores a reference range for data for each refrigeration cycle apparatus information; a receiving unit (corresponding to server-side transceiver unit 25) that receives disaster information notifying of the occurrence of a disaster at the location where refrigeration cycle apparatus 40 is installed; a determination unit 76 that, when the receiving unit receives the disaster information, estimates damage information for refrigeration cycle apparatus 40 and the interior of building 200 by determining whether the acquired refrigeration cycle apparatus information is data within the reference range stored in the memory unit, and determines the content of the notification; and a notification unit 97 that notifies the user of the content of the notification determined by determination unit 76. With this configuration, the information processing system according to the second embodiment achieves the same effects as those described in the first embodiment.

[0115] The information processing device (corresponding to the damage information detection device 70) according to the second embodiment includes a receiving unit (corresponding to the damage information detection device-side transceiver 55) that receives disaster information notifying of a disaster occurring at a location where a refrigeration cycle device 40 having an indoor unit 400 fixed indoors of the building 200 and an outdoor unit 410 fixed outdoors of the building 200 is installed, and refrigeration cycle device information acquired from the refrigeration cycle device; a memory unit (corresponding to the damage information detection device-side memory unit 57) that stores values ​​indicating a reference range for data for each piece of refrigeration cycle device information; a determining unit 76 that determines the content of the notification by estimating damage information for the refrigeration cycle device 40 and the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are within the reference range stored in the memory unit; and a transmitting unit (corresponding to the damage information detection device-side transceiver 55) that transmits a signal to a notifying unit 97 that notifies the content of the notification determined by the determining unit 76. With this configuration, the information processing device according to the second embodiment achieves the same effects as those described in the first embodiment.

[0116] Furthermore, the information processing method according to the second embodiment includes a first step in which, when disaster information reporting the occurrence of a disaster is issued, the determination unit 76 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed indoors in the building 200 and the outdoor unit 410 fixed outdoors in the building 200 is included in a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57), and determines notification content; and a second step in which the notification unit 97 notifies the notification content determined in the first step. With this configuration, the information processing device according to the second embodiment achieves the same effects as those described in the first embodiment.

[0117] Furthermore, the program according to the second embodiment causes a computer to execute the following steps when disaster information is issued to notify the occurrence of a disaster: a first step in which the determination unit 76 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed inside the building 200 and the outdoor unit 410 fixed outside the building 200 is data within a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57); and a second step in which the notification unit 97 notifies the notification content determined in the first step. With this configuration, the program according to the second embodiment achieves the same effects as those described in the first embodiment.

[0118] Furthermore, the information processing system according to the second embodiment (corresponding to the damage information detection system 600) has an additional configuration in which the refrigeration cycle apparatus information includes presence determination information for determining whether a person is present inside the building 200, and the receiving unit (corresponding to the server-side transceiver unit 25) receives evacuation information for the location where the refrigeration cycle apparatus 40 is installed, and when the presence determination information indicates that a person is present inside the building 200, the notification unit 97 notifies the user of evacuation information notifying that a person is present inside the building 200. With this additional configuration, the information processing system according to the second embodiment has the effect of being able to generate disaster evacuation information without imposing a burden on the user.

[0119] Furthermore, the information processing method and program according to the second embodiment have an additional configuration in which the refrigeration cycle apparatus information includes occupancy determination information for determining whether a person is present inside the building 200, and the receiving unit (corresponding to the server-side transceiver unit 25) receives evacuation information for the location where the refrigeration cycle apparatus 40 is installed, and when the occupancy determination information indicates that a person is present inside the building 200, the notification unit 97 notifies the user of evacuation information notifying that a person is present inside the building 200. With this additional configuration, the information processing method and program according to the second embodiment have the effect of being able to generate disaster evacuation information without imposing a burden on the user.

[0120] In the second embodiment, the presence or absence of a person around the indoor unit is detected by a human presence sensor, but this is not limiting. Any configuration that can detect the presence or absence of a person in the building in which the indoor unit of the refrigeration cycle device is installed may be used. For example, a thermal image sensor, an ultrasonic sensor, or an optical sensor may be used. A configuration that measures a person's heart rate using non-contact millimeter wave radar, or a configuration that obtains accurate presence information by tracing a person's movement over time may be used.

[0121] In addition, in the second embodiment, the human presence sensor is a sensor provided in the indoor unit, but is not limited to this. For example, the human presence sensor may be a hardware interface that acquires a signal from a device paired with the air conditioner.

[0122] In addition, in the second embodiment, the notification unit of the mobile terminal emits the alert sound, but this is not limiting. For example, the indoor unit may emit the alert sound. This configuration has the effect of appropriately providing evacuation information to people who need to evacuate.

[0123] Embodiment 3. A damage information detection system 700 according to embodiment 3 will be described. The damage information detection system 700 according to embodiment 3 differs from embodiment 1 in the content of the advance registration performed by the user before starting to use the system, the processing performed by the damage information detection device 80, and the notification content notified by the notification unit 107. The configuration is the same as embodiment 1 except for the content of the advance registration performed by the user before starting to use the system, the processing performed by the damage information detection device 80, and the notification content notified by the notification unit 107, and therefore description thereof will be omitted.

[0124] In the third embodiment, a user performs pre-registration using the mobile terminal 110 before starting to use the system. The pre-registration includes registering information related to the address of the building 200, as well as registering information about each home appliance installed in the building 200 and the installation height of each appliance. To register information about each appliance, the user specifically inputs the product name of the appliance into the mobile terminal 110. Examples of appliances to be registered include a television, a landline telephone, and a washing machine. To register the installation height of each appliance, the user specifically inputs the height from the floor at which the appliance is installed into the mobile terminal. Because the indoor unit 400 of the refrigeration cycle apparatus 40 is generally installed on the ceiling or a wall near the ceiling, pre-registration of the installation height is not required. The pre-registration information is stored in the damage information detection device memory unit 67. For each appliance, the damage information detection device memory unit 67 stores the appliance information and the appliance installation height in association with each other. Furthermore, the damage information detection device side storage unit 67 stores product information, which is information relating to the product, for the indoor unit 400 of the refrigeration cycle device 40 .

[0125] The determination unit 86 of the damage information detection device 80 determines the notification content to be notified by the notification unit 107. When the determination unit 86 receives disaster information from the server 20, it determines whether the refrigeration cycle apparatus information is within the reference range stored in the damage information detection device-side memory unit 67. Based on the determination, the determination unit 86 estimates damage information for the refrigeration cycle apparatus 40 and damage information for the interior of the building 200, and determines the notification content. More specifically, the determination unit 86 uses one piece of refrigeration cycle apparatus information from the received refrigeration cycle apparatus information as primary reference data, and if it determines that the primary reference data does not fall within the reference range, it determines that the damage information for the refrigeration cycle apparatus 40 cannot be determined. Furthermore, if it determines that the primary reference data falls within the reference range, the determination unit 86 determines whether the refrigeration cycle apparatus information other than the primary reference data falls within the reference range defined by the value of the primary reference data.

[0126] Furthermore, if the damage information received from the server 20 includes flood damage information, the determination unit 86 compares the installation height of the pre-registered home appliances with the flood damage information to estimate flood damage to the home appliances and calculate the amount of damage. Disaster information related to disasters that cause flood damage, such as high tides, heavy rain, floods, or tsunamis, includes flood damage information, which is information about the height of flooding. Flood damage information is information indicating the height of flooding, such as flood depth information or information about the sea level of the flooded area. More specifically, if the flood height included in the flood damage information is higher than the installation height of a certain home appliance, the determination unit 86 estimates that the home appliance is flooded. Furthermore, if the installation height of a certain home appliance is higher than the flood height, the determination unit 86 estimates that the home appliance is not flooded. Furthermore, if the determination unit 86 determines that one or more of the refrigeration cycle device 40 and the home appliances have been damaged, the determination unit 86 estimates that there is damage information for the interior of the building 200. The flood damage amount is calculated based on the price of the pre-registered products. This configuration allows for a prompt calculation of the amount of damage if a home appliance is damaged by flooding. Furthermore, since the indoor unit 400 is installed on the ceiling and is unlikely to be damaged by flooding, the configuration does not involve comparing the installation height with the flood height, but only calculates the amount of damage.

[0127] Fig. 13 is a flowchart showing the processing performed by a damage information detection device included in damage information detection system 700 according to embodiment 3. Fig. 14 shows the flooding estimation processing and flood damage amount calculation processing for each home appliance according to embodiment 3, and more specifically, is a flowchart explaining step S305 in Fig. 13 in detail. The processing performed by damage information detection device 80 will be explained using Figs. 13 and 14. The processing of steps S301 to S302 is the same as the processing of steps S101 to S102 in embodiment 1, and therefore explanations will be omitted.

[0128] Step S303 is performed after step S302. In step S303, the determination unit 86 determines whether disaster information has been acquired from the server-side transmitting / receiving unit 25. In step S303, the determination unit 86 determines whether the conditions are met, and the process ends.

[0129] If it is determined in step S303 that disaster information has not been acquired (step S303, No), the damage information detection device side transmitting / receiving unit 55 performs step S301.

[0130] Step S304 is performed when it is determined in step S303 that disaster information has been acquired (step S303, Yes). In step S304, the determination unit 86 determines whether the disaster information acquired in step S303 includes flood damage information. In step S304, the processing ends when the determination unit 86 determines whether the condition is met.

[0131] Step S305 is performed when it is determined in step S304 that flood damage information has been acquired (step S304, Yes). In step S305, flooding estimation and flood damage calculation for each home appliance are performed. More specifically, the processing in step S305 includes processing in steps S311 to S316, as shown in FIG. 14. The processing in steps S311 to S316 will be described below.

[0132] Step S311 is performed after step S304. In step S311, the damage information detection device-side transmitting / receiving unit 55 acquires the flood height from the server-side transmitting / receiving unit 25. Once the flood height has been acquired, step S311 ends.

[0133] Step S312 is performed after step S311. In step S312, the determination unit 86 acquires information linking the home appliance information and the installation height of the home appliance stored in the damage information detection device-side storage unit 67. In step S312, the processing ends when the home appliance information and the installation height are acquired.

[0134] Step S313 is performed after step S312. In step S313, the determination unit 86 determines whether the installation height of any of the home appliances acquired in step S312 is lower than the flood height. In step S313, the determination unit 86 determines whether the condition is met, and the process ends.

[0135] Step S314 is performed when it is determined in step S313 that there is a home appliance whose installation height is lower than the flood height (step S313, Yes). In step S314, the determination unit 86 estimates that the building 200 has suffered flood damage. In step S314, the processing ends when it is estimated that the building 200 has suffered flood damage.

[0136] Step S315 is performed when it is determined in step S313 that there are no home appliances whose installation height is lower than the flood height (step S315, No). In step S315, the determination unit 86 estimates that the building 200 has not suffered flood damage. In step S315, the processing ends when it is estimated that the building 200 has not suffered flood damage.

[0137] Step S316 is performed after step S314. In step S316, the determination unit 86 calculates the flood damage amount. More specifically, the determination unit 86 calculates the flood damage amount using the home appliance information of the home appliances whose installation height was determined to be lower than the flood height in step S313. The home appliance information is acquired from the damage information detection device-side memory unit 67. The determination unit 86 acquires the price of the home appliance information and calculates the flood damage amount from the price of the product.

[0138] When the process of step S315 or step S316 is completed, the process of step S305 is completed.

[0139] Step S306 is performed when it is determined in step S304 that flood damage information has not been acquired (step S304, No) or after step S305. In step S306, the determination unit 86 determines the content of the notification to be sent to the user. The determination of the content of the notification is performed by estimating damage information for the refrigeration cycle device 40, damage information for the indoor home appliances of the building 200, and damage information for the indoor areas of the building 200 from the above-described primary and secondary determinations. In addition to the damage estimation, in the third embodiment, the amount of damage is also calculated. The amount of damage is estimated using pre-registered product information and home appliance information for the indoor unit 400 when it is estimated that the refrigeration cycle device 40 or the home appliances have been damaged. The product information and home appliance information for the indoor unit 400 are acquired from the damage information detection device memory unit 67. In step S306, once the content of the notification has been determined, the process ends.

[0140] Step S307 is performed after step S306. In step S307, the victim information detection device transceiver 55 transmits a signal to the mobile terminal 110 to notify the mobile terminal 110 of the notification content determined in steps S305 and S306. In step S307, once the signal is transmitted to the mobile terminal 110, the process ends.

[0141] After the process of step S307, the damage information detection device side transmitting / receiving unit 55 carries out step S301.

[0142] 14 is a diagram showing an example of a screen on which damage information is notified to the notification unit 107 of the mobile terminal 110 included in the damage information detection system 700 according to Embodiment 3. A method of notifying the user of damage information in the damage information detection system 700 will be described with reference to FIG.

[0143] 14 , when notifying a user of damage information in the third embodiment, the notification unit 107 of the mobile terminal 110 notifies the user of the damage information display unit 382 in a manner different from that in the first embodiment. The notification unit 107 also includes a damage amount display unit 391.

[0144] The home damage information display unit 382 displays the damage information, which is the notification content determined by the determination unit 86. Specifically, the home damage information display unit 382 displays "yes" air conditioner damage if it determines that the refrigeration cycle device 40 has been damaged, and displays "no" air conditioner damage if it determines that no damage has been caused. Furthermore, if the determination unit 86 determines that a determination is impossible, the home damage information display unit 382 displays "air conditioner damage cannot be determined."

[0145] The home damage information display unit 382 displays not only damage to air conditioners but also damage to other home appliances. Specifically, if the decision unit 86 determines that a home appliance installed inside the building 200 has suffered flood damage, it displays "damage present," and if it determines that the home appliance has not suffered flood damage, it displays "no damage."

[0146] Furthermore, if one or more home appliances are "damaged," it is presumed that there is also home damage information, and home damage information is displayed as "present." This is because if the refrigeration cycle device 40 has been damaged, or if home appliances installed inside the building 200 have been damaged by flooding, it is presumed that there is damage to the home. Furthermore, if there is no damage information for the refrigeration cycle device 40 and it is determined that there is no flooding damage to the home appliances, the home damage information display unit 382 presumes that there is no home damage information, and displays home damage information as "absent." Furthermore, if the decision unit 86 determines that damage to the refrigeration cycle device 40 cannot be determined, the home damage information display unit 382 displays home damage information and air conditioner damage as "undeterminable."

[0147] The damage amount display unit 391 displays the amount of damage to the refrigeration cycle device 40 and the amount of damage to home appliances estimated to have suffered flood damage. The amount of damage is an amount determined from pre-registered home appliance information. The damage amount display unit 391 displays the amount of damage to each home appliance. The damage amount display unit 391 also displays the total amount of damage along with the amount of damage to each home appliance. The disaster information display unit 370 and the evacuation information display unit 371 are the same as those in embodiment 1, so their explanation will be omitted.

[0148] The damage information detection system 700 according to the third embodiment estimates flood damage to home appliances by comparing the flood height with the installation height of the home appliances. With this configuration, the damage information detection system 700 according to the third embodiment has the effect of being able to quickly calculate the amount of damage when flood damage occurs.

[0149] As described above, the information processing system (corresponding to damage information detection system 700) according to the third embodiment includes: a refrigeration cycle apparatus information acquisition unit (corresponding to outdoor information acquisition unit 450 and indoor information acquisition unit 460) that acquires refrigeration cycle apparatus information from refrigeration cycle apparatus 40 having indoor unit 400 fixed indoors of a building and outdoor unit 410 fixed outdoors of the building; a memory unit (corresponding to damage information detection apparatus-side memory unit 57) that stores a reference range for data for each refrigeration cycle apparatus information; a receiving unit (corresponding to server-side transceiver unit 25) that receives disaster information notifying of the occurrence of a disaster at the location where refrigeration cycle apparatus 40 is installed; a determination unit 86 that, when the receiving unit receives the disaster information, estimates damage information for refrigeration cycle apparatus 40 and the interior of building 200 by determining whether the acquired refrigeration cycle apparatus information is data within the reference range stored in the memory unit, and determines the content of the notification; and a notification unit 107 that notifies the user of the content of the notification determined by determination unit 86. With this configuration, the information processing system according to the third embodiment achieves the same effects as those described in the first embodiment.

[0150] The information processing device (corresponding to the damage information detection device 80) according to the third embodiment includes a receiving unit (corresponding to the damage information detection device-side transceiver 55) that receives disaster information notifying of a disaster occurring at a location where a refrigeration cycle device 40 having an indoor unit 400 fixed indoors of the building 200 and an outdoor unit 410 fixed outdoors of the building 200 is installed, and refrigeration cycle device information acquired from the refrigeration cycle device; a memory unit (corresponding to the damage information detection device-side memory unit 57) that stores values ​​indicating a reference range for data for each piece of refrigeration cycle device information; a determining unit 86 that determines the content of the notification by estimating damage information for the refrigeration cycle device 40 and the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are within the reference range stored in the memory unit; and a transmitting unit (corresponding to the damage information detection device-side transceiver 55) that transmits a signal to a notifying unit 107 that notifies the content of the notification determined by the determining unit 86. With this configuration, the information processing device according to the third embodiment achieves the same effects as those described in the first embodiment.

[0151] Furthermore, the information processing method according to the third embodiment includes a first step in which, when disaster information reporting the occurrence of a disaster is issued, the determination unit 86 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed inside the building 200 and the outdoor unit 410 fixed outside the building 200 is data within a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57), and determines notification content; and a second step in which the notification unit 107 notifies the notification content determined in the first step. With this configuration, the information processing device according to the third embodiment achieves the same effects as those described in the first embodiment.

[0152] Furthermore, the program according to the third embodiment causes a computer to execute the following steps when disaster information is issued to notify the occurrence of a disaster: a first step in which the determination unit 86 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed inside the building 200 and the outdoor unit 410 fixed outside the building 200 is data within a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57); and a second step in which the notification unit 107 notifies the notification content determined in the first step. With this configuration, the program according to the third embodiment achieves the same effects as those described in the first embodiment.

[0153] Furthermore, the information processing system according to the third embodiment (corresponding to the damage information detection system 700) has an additional configuration in which a storage unit (corresponding to the damage information detection device storage unit 67) stores product information identifying the refrigeration cycle apparatus 40, and when it is determined that the refrigeration cycle apparatus 40 has been damaged, a determination unit 86 determines the amount of damage to the refrigeration cycle apparatus 40 from the product information, and a notification unit 107 notifies the amount of damage. With this additional configuration, the information processing system according to the third embodiment has the effect of being able to quickly calculate the amount of damage when the refrigeration cycle apparatus has been damaged.

[0154] Furthermore, the information processing system according to the third embodiment (corresponding to the damage information detection system 700) additionally includes a storage unit (corresponding to the damage information detection device-side storage unit 67) that stores home appliance information identifying home appliances installed indoors in the building 200 and the installation heights of the home appliances associated with the home appliance information, a receiving unit (corresponding to the server-side transmitting / receiving unit 25) that, if the disaster information includes flood damage information, acquires the flood height in the area including the building 200, a determining unit 86 that determines the damage amount for the home appliances based on the home appliance information associated with the home appliance information stored in the storage unit and whose installation height is lower than the flood height, and a notifying unit 107 that notifies the damage amount. This additional configuration allows the information processing system according to the third embodiment to have the effect of quickly calculating the damage amount in the event of flood damage.

[0155] Furthermore, the information processing device according to the third embodiment (corresponding to the damage information detection device 80) has an additional configuration in which a memory unit (corresponding to the memory unit 67 on the damage information detection device side) stores product information identifying the refrigeration cycle device 40, and when it is determined that the refrigeration cycle device 40 has been damaged, a determination unit 86 determines the amount of damage to the refrigeration cycle device 40 from the product information, and a transmission unit (corresponding to the transmission / reception unit 55 on the damage information detection device side) transmits a signal including the amount of damage to the notification unit. With this additional configuration, the information processing device according to the third embodiment has the effect of being able to quickly calculate the amount of damage when the refrigeration cycle device has been damaged.

[0156] Furthermore, the information processing device (corresponding to the damage information detection device 80) according to the third embodiment additionally includes a memory unit (corresponding to the damage information detection device memory unit 67) that stores home appliance information identifying home appliances installed indoors in the building 200 and the installation heights of the home appliances associated with the home appliance information, a receiver unit (corresponding to the damage information detection device transceiver unit 55) that, if the disaster information includes flood damage information, acquires the flood height in the area including the building 200 from an external server, a determiner unit 86 determines the damage amount for the home appliances based on the home appliance information associated with the home appliance information stored in the memory unit and whose installation height is lower than the flood height, and a transmitter unit (corresponding to the damage information detection device transceiver unit 55) that transmits a signal including the damage amount to the notification unit. This additional configuration allows the information processing system according to the third embodiment to achieve the effect of quickly calculating the damage amount in the event of flood damage.

[0157] Furthermore, the information processing method and program according to the third embodiment have an additional configuration in which the storage unit (corresponding to the storage unit 67 on the damage information detection device side) stores product information identifying the refrigeration cycle apparatus 40, and when it is determined that the refrigeration cycle apparatus 40 has been damaged, in a first step the determination unit 86 determines the amount of damage to the refrigeration cycle apparatus 40 from the product information, and in a second step the notification unit 107 notifies the amount of damage. With this additional configuration, the information processing method and program according to the third embodiment have the effect of being able to quickly calculate the amount of damage when the refrigeration cycle apparatus has been damaged.

[0158] Furthermore, the information processing method and program according to the third embodiment additionally include a storage unit (corresponding to the damage information detection device-side storage unit 67) that stores home appliance information identifying home appliances installed indoors in the building 200 and the installation heights of the home appliances associated with the home appliance information, a receiving unit (corresponding to the server-side transmitting / receiving unit 25) that, if the disaster information includes flood damage information, acquires the flood height in the area including the building 200, and in a first step, the determining unit 86 determines the amount of damage to the home appliances from the home appliance information associated with the home appliance information stored in the storage unit and whose installation height is lower than the flood height, and in a second step, the notifying unit 107 notifies the amount of damage. With this additional configuration, the information processing method and program according to the third embodiment advantageously enable the amount of damage to be calculated promptly in the event of flood damage.

[0159] In the third embodiment, advance registration is performed by registering information about the address of the building, information about each home appliance in the building, and the installation height of each home appliance, but this is not limited to this. For example, a configuration may be adopted in which the layout of the house is registered and home appliances for each room are registered. This is because flood damage is thought to occur room by room.

[0160] In addition, in the third embodiment, the flood height is acquired first, and then the home appliance information and the installation height are acquired, but this is not limited to this. The flood height may be acquired after the home appliance information and the installation height are acquired.

[0161] In addition, in the third embodiment, the damage amount display unit is configured to display both the damage amount related to the home appliances and the damage amount related to the refrigeration cycle device, but this is not limited thereto. It may be configured to display the damage amount only for the home appliances.

[0162] In addition, in the third embodiment, the damage amount display unit is configured to display the damage amount for each home appliance and the total amount of the damage amount, but this is not limited to this. It may be configured to display only the damage amount for each home appliance, or only the total amount of the damage amount.

[0163] In addition, in the third embodiment, the price of the product itself is used as the home appliance information, but this is not limited to this. For example, a configuration may be adopted in which the user inputs the year of purchase or installation of the home appliance when pre-registering, and this information may be used. In this case, the longer the time the home appliance is installed, the smaller the amount of damage.

[0164] Furthermore, although the third embodiment is configured to assume only flood damage, the present invention is not limited to this. For example, the configuration may also be such that the amount of damage caused by lightning strikes is calculated. In this case, the disaster information regarding lightning strikes includes information about the location of the lightning strike, and the information about the location of the building is compared with the information about the location of the lightning strike. If it is determined that lightning has struck a location that includes a building, it is assumed that all indoor devices have been damaged, and the amount of damage is calculated.

[0165] In addition, in the third embodiment, the damage information detection device-side storage unit stores data in which the home appliance information and the installation height are associated with each other, but this is not limiting. The server-side storage unit may store data in which the home appliance information and the installation height are associated with each other.

[0166] Embodiment 4 A damage information detection system 800 according to embodiment 4 will be described. The damage information detection system 800 according to embodiment 4 differs from embodiment 1 in that it not only notifies the notification unit 37 but also controls the refrigeration cycle device 120. Since the configuration other than that of controlling the refrigeration cycle device 120 is the same as embodiment 1, a description thereof will be omitted.

[0167] When the damage information detection system 800 determines that the refrigeration cycle apparatus 120 has been damaged, it switches the operation of the refrigeration cycle apparatus 120 to a disaster mode that is different from the normal mode. The disaster mode may, for example, disable one or more of the cooling, dehumidifying, and heating functions, stop operation or disable operation, or control the refrigeration cycle apparatus 120 by reducing the fan rotation speed of the outdoor blower 105 below normal. This configuration can prevent secondary damage caused by damage or malfunction of the refrigeration cycle apparatus 120, and also allows limited use of the refrigeration cycle apparatus 120 even during a disaster.

[0168] 16 is a block diagram showing the functional configuration of a damage information detection system 800 according to Embodiment 4. The functional configuration of the damage information detection system 800 will be described with reference to FIG.

[0169] The hardware configuration of the damage information detection system 800 differs from the hardware configuration of the damage information detection system 800 in the processing performed by the determination unit 96. Also, the damage information detection system 800 differs in that it includes a refrigeration cycle apparatus side transceiver unit 46. Also, the hardware configuration of the damage information detection system 800 differs from that of the first embodiment in the configurations of the indoor unit control unit 590 and the outdoor unit control unit 591. The processing performed by the determination unit 96 and the hardware configuration excluding the configurations of the refrigeration cycle apparatus side transceiver unit 46, the indoor unit control unit 590, and the outdoor unit control unit 591 are the same as those of the damage information detection system 800, and therefore description thereof will be omitted.

[0170] The determination unit 96 determines the content to be notified by the notification unit 37 and the control command to the refrigeration cycle apparatus 120. The determination of the content to be notified by the notification unit 37 is the same as in the first embodiment, and therefore a description thereof will be omitted. The determination unit 96 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change to a disaster mode that is different from normal. The determination unit 96 is realized by the processor 51 and memory 52 of the damage information detection device 50.

[0171] The refrigeration cycle apparatus side transmitting / receiving unit 46 acquires refrigeration cycle apparatus information from the outdoor information acquiring unit 450 and the indoor information acquiring unit 460 and transmits the information to the damage information detection device 130. The refrigeration cycle apparatus side transmitting / receiving unit 46 also receives a signal including the control command determined by the determining unit 96 from the damage information detection device side transmitting / receiving unit 55. The refrigeration cycle apparatus side transmitting / receiving unit 46 transmits the signal including the received control command to the indoor unit control unit 590 and the outdoor unit control unit 591. More specifically, if the received control command is a control command related to the indoor unit 900, the refrigeration cycle apparatus side transmitting / receiving unit 46 transmits a signal including the control command to the indoor unit control unit 590. If the received control command is a control command related to the outdoor unit 910, the refrigeration cycle apparatus side transmitting / receiving unit 46 transmits a signal including the control command to the outdoor unit control unit 591. The refrigeration cycle apparatus side transmitting / receiving unit 46 is implemented by the hardware interface 43 of the refrigeration cycle apparatus 120.

[0172] The indoor unit control unit 590 and the outdoor unit control unit 591 receive signals including the control command determined by the determination unit 96. When the indoor unit control unit 590 receives a signal including a control command for the indoor unit 900, it controls the indoor unit 900 in accordance with the control command. When the outdoor unit control unit 591 receives a signal including a control command for the outdoor unit 910, it controls the outdoor unit 410 in accordance with the control command.

[0173] 17 is a flowchart showing the processing performed by the damage information detection device 130 included in the damage information detection system 800 according to embodiment 4. The processing performed by the damage information detection device 130 will be described with reference to FIG. 17. Steps S401 to S405 are the same as steps S101 to S105 in embodiment 1, and therefore will not be described here.

[0174] Step S406 is performed after step S405. In step S406, the damage information detection device transceiver 55 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change to a disaster mode that is different from the normal mode. For example, the decision unit 96 reduces the rotation speed of the fan in the outdoor blower 105 to half that of normal operation. In step S406, when the signal is transmitted to the mobile terminal, the process ends.

[0175] After the process of step S406, the damage information detection device side transmitting / receiving unit 55 carries out step S401.

[0176] As described above, the information processing system (corresponding to the damage information detection system 800) according to the fourth embodiment includes a refrigeration cycle apparatus information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 120 having an indoor unit 900 fixed indoors in the building 200 and an outdoor unit 910 fixed outdoors in the building 200; a memory unit (corresponding to the damage information detection device side memory unit 57) that stores values ​​indicating a reference range of data for each refrigeration cycle apparatus information; a receiving unit (corresponding to the server side transmitting / receiving unit 25) that receives disaster information that notifies that a disaster has occurred in a location where the refrigeration cycle apparatus 120 is installed; a determination unit 96 that, when the disaster information is received by the receiving unit, estimates damage information for the refrigeration cycle apparatus 120 and the indoors of the building 200 by determining whether the acquired refrigeration cycle apparatus information is data that falls within the reference range stored in the memory unit, and determines the content of the notification; and a notification unit 37 that notifies the content of the notification determined by the determination unit 96. With this configuration, the information processing system according to the fourth embodiment achieves the same effects as those described in the first embodiment.

[0177] Furthermore, the information processing device (corresponding to the damage information detection device 130) according to the fourth embodiment includes a receiving unit (corresponding to the damage information detection device-side transceiver 55) that receives disaster information notifying that a disaster has occurred at a location where a refrigeration cycle device 120 having an indoor unit 900 fixed indoors of the building 200 and an outdoor unit 910 fixed outdoors of the building 200 is installed, and the refrigeration cycle device information acquired from the refrigeration cycle device 120, a memory unit (corresponding to the damage information detection device-side memory unit 57) that stores a value indicating a reference range of data for each piece of refrigeration cycle device information, a determination unit 96 that estimates damage information for the refrigeration cycle device 120 and the interior of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are data that fall within the reference range stored in the memory unit, and determines the notification content, and a transmission unit (corresponding to the damage information detection device-side transceiver 55) that transmits a signal to cause a notification unit 37 that notifies the notification content determined by the determination unit 96 to notify the notification content. With this configuration, the information processing device according to the fourth embodiment achieves the same effects as those described in the first embodiment.

[0178] Furthermore, the information processing method according to the fourth embodiment includes a first step in which, when disaster information reporting the occurrence of a disaster is issued, the determination unit 96 estimates damage information about the refrigeration cycle apparatus 120 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 120 having an indoor unit 900 fixed indoors in the building 200 and an outdoor unit 910 fixed outdoors in the building 200 is included in a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57), and determines notification content; and a second step in which the notification unit 37 notifies the notification content determined in the first step. With this configuration, the information processing method according to the fourth embodiment achieves the same effects as those described in the first embodiment.

[0179] Furthermore, the program according to the fourth embodiment causes a computer to execute the following steps when disaster information is issued to notify the occurrence of a disaster: a first step in which the determination unit 96 estimates damage information about the refrigeration cycle apparatus 120 and the interior of the building 200 by determining whether refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 120 having an indoor unit 900 fixed inside the building 200 and an outdoor unit 910 fixed outside the building 200 is included in a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 57); and a second step in which the notification unit 37 notifies the user of the notification content determined in the first step. With this configuration, the program according to the fourth embodiment achieves the same effects as those described in the first embodiment.

[0180] Furthermore, the information processing system according to the fourth embodiment (corresponding to the damage information detection system 800) further includes, as additional components, an indoor unit control unit 590 that controls the indoor unit 900 and an outdoor unit control unit 591 that controls the outdoor unit 910, and the decision unit 96 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change to a predetermined disaster mode different from the normal mode when the acquired refrigeration cycle apparatus information is not included in a reference range stored in a storage unit (corresponding to the damage information detection apparatus storage unit 57). With this additional configuration, the information processing system according to the fourth embodiment can suppress secondary damage caused by damage or a malfunction of the refrigeration cycle apparatus 120, and also has the effect of allowing the refrigeration cycle apparatus 120 to be used in a limited manner even during a disaster.

[0181] Furthermore, the information processing system according to the fourth embodiment (corresponding to the damage information detection system 800) has an additional configuration in which the disaster mode includes at least one of control to disable one or more of the cooling, dehumidifying, and heating functions, control to stop operation or disable operation, or control to reduce the fan rotation speed of the outdoor blower 105 below normal. With this additional configuration, the information processing system according to the fourth embodiment has the effect of being able to operate the refrigeration cycle apparatus in a limited manner in response to a disaster.

[0182] Furthermore, in the information processing method and program according to the fourth embodiment, in a first step, if the acquired refrigeration cycle apparatus information is data that is not included in a reference range stored in a storage unit (corresponding to the damage information detection apparatus storage unit 57), the decision unit 96 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change the mode to a predetermined disaster mode that is different from normal. With this additional configuration, the information processing method and program according to the fourth embodiment can suppress secondary damage due to breakage or malfunction of the refrigeration cycle apparatus 120, and also has the effect of allowing the refrigeration cycle apparatus 120 to be used in a limited manner even during a disaster.

[0183] Furthermore, the information processing method and program according to the fourth embodiment have an additional configuration in which the disaster mode includes at least one of control to disable one or more of cooling, dehumidifying, and heating functions, control to stop operation or disable operation, or control to reduce the fan rotation speed of the outdoor blower 105 below normal. With this additional configuration, the information processing method and program according to the fourth embodiment have the effect of being able to operate the refrigeration cycle apparatus in a limited manner in response to a disaster.

[0184] In the fourth embodiment, when it is determined that the refrigeration cycle apparatus is damaged, the refrigeration cycle apparatus is controlled by a predetermined control command, but this is not limiting. For example, the determination unit may change the control command depending on the type of disaster information acquired.

[0185] Fifth Embodiment A damage information detection system 1000 according to the fifth embodiment will be described. The damage information detection system 1000 according to the fifth embodiment differs from the first embodiment in the method of estimating damage information in the refrigeration cycle apparatus 40 performed by the determination unit 106. More specifically, in the fifth embodiment, the presence or absence of damage information in the refrigeration cycle apparatus 40 is estimated using a trained model created by AI (Artificial Intelligence). The determination unit 106 according to the fifth embodiment includes a learning device 140, a damage information detection apparatus-side memory unit 170, and an inference device 190. This configuration enables more accurate estimation of damage information. The configuration is the same as that of the first embodiment except for the method of estimating damage information, and therefore description thereof will be omitted.

[0186] 18 is a configuration diagram of the learning device 140 and the victim information detection device-side storage unit 170 built into the victim information detection device 180 in the victim information detection system 1000 according to embodiment 5. The configurations of the learning device 140 and the victim information detection device-side storage unit 170 will be described using FIG.

[0187] The learning device 140 includes a first data acquisition unit 150 and a model generation unit 160. The first data acquisition unit 150 acquires learning refrigeration cycle apparatus information as learning data. The learning refrigeration cycle apparatus information is refrigeration cycle apparatus information in a case where no damage has occurred to the refrigeration cycle apparatus 40. For example, the learning refrigeration cycle apparatus information is the voltage value of the fan in the outdoor blower 105, the temperature of the refrigerant discharged from the compressor 102, the temperature of the refrigerant in the piping between the pressure reducing device 103 and the outdoor heat exchanger 104, and the voltage value of the fan in the indoor blower 202 in a case where no damage has occurred to the refrigeration cycle apparatus 40.

[0188] The model generation unit 160 learns a reference range of the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 based on the learning data created based on the learning refrigeration cycle apparatus information output from the first data acquisition unit 150. That is, a trained model is generated that infers a reference range of the refrigeration cycle apparatus information acquired by the refrigeration cycle apparatus 40 from the learning refrigeration cycle apparatus information of the damage information detection system 1000. Here, the learning data is the learning refrigeration cycle apparatus information. Specifically, the model generation unit 160 generates a model for classifying (clustering) the learning refrigeration cycle apparatus information when no damage has occurred to the refrigeration cycle apparatus 40 and the learning refrigeration cycle apparatus information when damage has occurred to the refrigeration cycle apparatus 40.

[0189] The learning algorithm used by the model generation unit 160 can be a known algorithm such as supervised learning, unsupervised learning, or reinforcement learning. As an example, a case where K-means clustering, which is unsupervised learning, is applied will be described. Unsupervised learning is a technique in which learning data that does not include results (labels) is provided to the learning device 140, and the features of the learning data are learned.

[0190] The model generation unit 160 learns the reference range of the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 by so-called unsupervised learning, for example, in accordance with a grouping method using the K-means method.

[0191] K-means is a non-hierarchical clustering algorithm that uses the cluster mean to classify a given number of clusters into k.

[0192] Specifically, the K-means algorithm is processed as follows: First, a cluster is randomly assigned to each data x. Next, the center Vj of each cluster is calculated based on the assigned data. Next, the distance between each x and each vj is calculated, and x is reassigned to the cluster with the closest center. Then, if the cluster assignment for all x remains unchanged through the above process, or if the amount of change falls below a predetermined threshold, it is determined that convergence has occurred and the process ends.

[0193] In the present disclosure, the reference range of the refrigeration cycle device information acquired from the refrigeration cycle device 40 is learned by so-called unsupervised learning in accordance with learning data created based on the learning refrigeration cycle device information acquired by the first data acquisition unit 150.

[0194] The model generation unit 160 generates and outputs a trained model by performing the above-described learning.

[0195] The damage information detection device storage unit 170 stores the trained model output from the model generation unit 160 .

[0196] 19 is a flowchart showing the learning process of the learning device in embodiment 5. The learning process of the learning device 140 will be described with reference to FIG.

[0197] In step S501, the first data acquisition unit 150 acquires learning refrigeration cycle device information. In step S501, when the learning refrigeration cycle device information is acquired, the process ends.

[0198] Step S502 is performed after step S501. In step S502, the model generation unit 160 learns the reference range of the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 by so-called unsupervised learning in accordance with the learning data created based on the learning refrigeration cycle apparatus information acquired in step S501, and generates a trained model. In step S502, the processing ends when the trained model is generated.

[0199] Step S503 is performed after step S502. In step S503, the damage information detection device storage unit 170 stores the trained model generated in step S502. When the trained model is stored, the process in step S503 ends.

[0200] 20 is a configuration diagram of an inference device 190 related to the damage information detection system 1000. The inference device 190 includes a second data acquisition unit 250 and an inference unit 260.

[0201] The second data acquisition unit 250 acquires refrigeration cycle device information and disaster information.

[0202] The inference unit 260 infers a reference range of the refrigeration cycle apparatus information obtained using the trained model stored in the damage information detection device-side storage unit 170. That is, when disaster information is acquired, the trained model is input with the refrigeration cycle apparatus information acquired by the second data acquisition unit 250, thereby inferring to which cluster the refrigeration cycle apparatus information belongs, and the presence or absence of damage information for the refrigeration cycle apparatus 40 can be output as an inference result. More specifically, the inference unit 260 determines whether the refrigeration cycle apparatus information input to the trained model belongs to a cluster in which the refrigeration cycle apparatus 40 has been damaged or a cluster in which the refrigeration cycle apparatus 40 has not been damaged. If the refrigeration cycle apparatus information belongs to the cluster in which the refrigeration cycle apparatus 40 has been damaged, the inference unit 260 determines that the refrigeration cycle apparatus information does not fall within the reference range and infers that the refrigeration cycle apparatus 40 has been damaged. On the other hand, if the refrigeration cycle apparatus information belongs to the cluster in which the refrigeration cycle apparatus 40 has not been damaged, the inference unit 260 determines that the refrigeration cycle apparatus information falls within the reference range and infers that the refrigeration cycle apparatus 40 has not been damaged.

[0203] In this way, the inference unit 260 outputs the presence or absence of damage information on the refrigeration cycle device 40 obtained based on the refrigeration cycle device information and disaster information to the notification unit 37 of the damage information detection system 1000.

[0204] 21 is a flowchart showing the inference process of the inference device 190 in the damage information detection system 1000 according to Embodiment 5. The inference process performed by the inference device 190 will be described with reference to FIG.

[0205] In step S511, the second data acquisition unit 250 acquires the refrigeration cycle apparatus information and the disaster information. In step S511, when the refrigeration cycle apparatus information and the disaster information are acquired, the process ends.

[0206] Step S512 is performed after the processing of step S511. In step S512, the inference unit 260 acquires a trained model from the damage information detection device side storage unit 170, inputs the refrigeration cycle apparatus information into the acquired trained model, and obtains whether or not there is damage information in the refrigeration cycle apparatus 40. In step S512, the processing ends when the refrigeration cycle apparatus information is input into the trained model.

[0207] Step S513 is performed after step S512. In step S513, the damage information detection device side transceiver 55 transmits a signal to notify the mobile terminal 30 of the presence or absence of damage information in the refrigeration cycle device 40 obtained by the trained model acquired in step S512. In step S513, when the signal is transmitted to the mobile terminal 30, the process ends.

[0208] As described above, the information processing system (corresponding to the damage information detection system 1000) according to the fifth embodiment includes a refrigeration cycle device information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle device information acquired from the refrigeration cycle device 40 having the indoor unit 400 fixed indoors in the building 200 and the outdoor unit 410 fixed outdoors in the building 200; a memory unit (corresponding to the damage information detection device side memory unit 170) that stores a reference range of data for each refrigeration cycle device information; a receiving unit (corresponding to the server side transmitting / receiving unit 25) that receives disaster information that notifies that a disaster has occurred in a location where the refrigeration cycle device 40 is installed; a determination unit 106 that, when the disaster information is received by the receiving unit, estimates damage information for the refrigeration cycle device 40 and the indoors of the building 200 by determining whether the acquired refrigeration cycle device information is data that falls within the reference range stored in the memory unit, and determines the content of the notification; and a notification unit 37 that notifies the content of the notification determined by the determination unit 106. With this configuration, the information processing system according to the fifth embodiment achieves the same effects as those described in the first embodiment.

[0209] Furthermore, the information processing device (corresponding to the damage information detection device 130) according to the fifth embodiment includes a receiving unit (corresponding to the damage information detection device-side transceiver 55) that receives disaster information notifying that a disaster has occurred at a location where a refrigeration cycle device 40 having an indoor unit 400 fixed indoors of the building 200 and an outdoor unit 410 fixed outdoors of the building 200 is installed, and the refrigeration cycle device information acquired from the refrigeration cycle device 40, a memory unit (corresponding to the damage information detection device-side memory unit 170) that stores values ​​indicating a reference range for data for each piece of refrigeration cycle device information, a determination unit 106 that estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are data that fall within the reference range stored in the memory unit, and determines the notification content, and a transmission unit (corresponding to the damage information detection device-side transceiver 55) that transmits a signal to cause a notification unit 37 that notifies the notification content determined by the determination unit 106 to notify the notification content. With this configuration, the information processing device according to the fifth embodiment achieves the same effects as those described in the first embodiment.

[0210] Furthermore, the information processing method according to the fifth embodiment includes a first step in which, when disaster information reporting the occurrence of a disaster is issued, the determination unit 106 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether the refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed indoors of the building 200 and the outdoor unit 410 fixed outdoors of the building 200 is included in a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 170), and determines notification content; and a second step in which the notification unit 37 notifies the notification content determined in the first step. With this configuration, the information processing method according to the fifth embodiment achieves the same effects as those described in the first embodiment.

[0211] Furthermore, the program according to the fifth embodiment causes a computer to execute the following steps when disaster information is issued to notify the occurrence of a disaster: a first step in which the determination unit 106 estimates damage information about the refrigeration cycle apparatus 40 and the interior of the building 200 by determining whether refrigeration cycle apparatus information acquired from the refrigeration cycle apparatus 40 having the indoor unit 400 fixed inside the building 200 and the outdoor unit 410 fixed outside the building 200 is included in a reference range stored in a storage unit (corresponding to the damage information detection device storage unit 170); and a second step in which the notification unit 37 notifies the notification content determined in the first step. With this configuration, the program according to the fifth embodiment achieves the same effects as those described in the first embodiment.

[0212] Furthermore, the information processing system according to the fifth embodiment (corresponding to the damage information detection system 1000) has an additional configuration in which the reference range is determined by a trained model estimated from learning refrigeration cycle apparatus information, which is refrigeration cycle apparatus information when no damage has occurred to the refrigeration cycle apparatus 40. With this configuration, the information processing system according to the fifth embodiment can estimate damage information with higher accuracy.

[0213] Furthermore, the information processing device according to the fifth embodiment (corresponding to the damage information detection device 130) has an additional configuration in which the reference range is determined by a trained model estimated from learning refrigeration cycle apparatus information, which is refrigeration cycle apparatus information when no damage has occurred to the refrigeration cycle apparatus 40. With this configuration, the information processing device according to the fifth embodiment can estimate damage information with higher accuracy.

[0214] Furthermore, the information processing method and program according to the fifth embodiment have an additional configuration in which the reference range is determined by a trained model estimated from learning refrigeration cycle apparatus information, which is refrigeration cycle apparatus information when no damage has occurred to the refrigeration cycle apparatus 40. With this configuration, the information processing method and program according to the fifth embodiment can estimate damage information with higher accuracy.

[0215] In the fifth embodiment, a case where unsupervised learning is applied to the learning algorithm used by the model generation unit and the inference unit has been described, but the present invention is not limited to this. As for the learning algorithm, reinforcement learning, supervised learning, semi-supervised learning, etc. can also be applied in addition to unsupervised learning.

[0216] Furthermore, the learning algorithm used in the learning unit may be deep learning, which learns to extract the feature amount itself, or any other known method.

[0217] Furthermore, when realizing the unsupervised learning in the fifth embodiment, the method is not limited to the non-hierarchical clustering using the k-means method as described above, and any other known method capable of clustering may be used.

[0218] The model generation unit may also learn whether or not there is damage information about the refrigeration cycle apparatus 40 according to learning data created for multiple damage information detection systems. The model generation unit may acquire learning data from multiple damage information detection systems used in the same area, or may learn whether or not there is damage information about the refrigeration cycle apparatus using learning data collected from multiple damage information detection systems operating independently in different areas. Damage information detection systems that collect learning data may also be added to or removed from the targets during the process. Furthermore, a learning device that has learned damage information about the refrigeration cycle apparatus for one damage information detection system may be applied to another damage information detection system, and the learning device may re-learn and update the presence or absence of damage information about the refrigeration cycle apparatus for the other damage information detection system.

[0219] In addition, in the fifth embodiment, the learning device and the inference device are configured to be built into the damage information detection device, but this is not limiting. For example, the learning device and the inference device may be separate devices, or may exist on a cloud server.

[0220] In addition, in the fifth embodiment, the reference range of the refrigeration cycle apparatus information is determined only by the learning refrigeration cycle apparatus information, but this is not limiting. For example, the reference range of the refrigeration cycle apparatus information may be learned by acquiring learning damage information that is associated with the learning refrigeration cycle apparatus information.

[0221] In addition, in the fifth embodiment, the presence or absence of flooding is determined by comparing the flood level with the installation height of the home appliance, but this is not limiting. For example, the height above sea level of the building itself may be registered in advance and taken into consideration.

[0222] The above describes in detail preferred embodiments, but the present invention is not limited to the above-described embodiments, and various modifications and substitutions can be made to the above-described embodiments without departing from the scope of the claims.

[0223] 20 Server, 21 Processor, 22 Memory, 23 Hardware interface, 24 Storage, 25 Server-side transmitting / receiving unit, 26 Server-side memory unit, 30 Portable terminal, 33 Hardware interface, 34 Operation device, 35 Terminal-side transmitting / receiving unit, 36 Display device, 37 Notification unit, 38 Operation unit, 40 Refrigeration cycle device, 41 Processor, 42 Memory, 43 Hardware interface, 45 Refrigeration cycle device-side transmitting unit, 46 Refrigeration cycle device-side transmitting / receiving unit, 50 Damage information detection device, 51 Processor, 52 Memory, 53 Hardware interface, 54 Storage, 55 Damage information detection device-side transmitting / receiving unit, 56 Determination unit, 57 Damage information detection device-side memory unit, 60 Damage information detection device, 62 Memory, 66 Determination unit, 67 Damage information detection device-side memory unit, 70 Damage information detection device, 76 Determination unit, 80 Damage information detection device, 86 Determination unit, 90 Mobile terminal, 96 determination unit, 97 notification unit, 100 damage information detection system, 101 four-way valve, 102 compressor, 103 pressure reduction device, 104 outdoor heat exchanger, 105 outdoor blower, 106 determination unit, 107 notification unit, 110 mobile terminal, 120 refrigeration cycle device, 130 damage information detection device, 140 learning device, 150 first data acquisition unit, 160 model generation unit, 170 damage information detection device side memory unit, 180 damage information detection device, 190 inference device, 200 building, 201 indoor heat exchanger, 202 indoor blower, 250 second data acquisition unit, 260 inference unit, 300 network, 301 piping, 370 disaster information display unit, 371 evacuation information display unit, 372 housing damage information display unit, 382 Housing damage information display unit, 390 Evacuation status display unit, 391 Damage amount display unit, 400 Indoor unit, 410 Outdoor unit, 440 First temperature sensor, 441 Second temperature sensor, 442 First voltage sensor, 443 Second voltage sensor, 450 Outdoor information acquisition unit, 460 Indoor information acquisition unit, 490 Indoor unit control unit, 491 Outdoor unit control unit, 500 Damage information detection system, 550 Human presence sensor, 590 Indoor unit control unit, 591 Outdoor unit control unit, 600 Damage information detection system, 700 Damage information detection system, 800 Damage information detection system, Indoor unit 900, Outdoor unit 910, Damage information detection system 1000,

Claims

1. a refrigeration cycle apparatus information acquisition unit that acquires refrigeration cycle apparatus information from a refrigeration cycle apparatus having an indoor unit fixed inside a building and an outdoor unit fixed outside the building; A storage unit that stores a reference range of data for each of the refrigeration cycle apparatus information; A receiving unit that receives disaster information notifying that a disaster has occurred in a place where the refrigeration cycle apparatus is installed; a determination unit that, when the receiving unit receives disaster information, estimates damage information of the refrigeration cycle device and the interior of the building by determining whether the acquired refrigeration cycle device information is included in a reference range stored in the storage unit, and determines notification content; a notification unit that notifies the notification content determined by the determination unit; Equipped with The refrigeration cycle device information includes two or more types of information, and information of one type of the refrigeration cycle device is defined as primary reference data, and information other than the primary reference data is defined as secondary reference data. The determination unit determines whether the secondary reference data is included in each reference range when the primary reference data is included in the reference range stored in the storage unit, and determines that the refrigeration cycle device is damaged when any of the secondary reference data is not included in the reference range. Information processing system.

2. A refrigeration cycle device information acquisition unit that acquires refrigeration cycle device information obtained from a refrigeration cycle device having an indoor unit fixed inside a building and an outdoor unit fixed outside the building; A storage unit that stores a reference range of data for each of the refrigeration cycle apparatus information; A receiving unit that receives disaster information notifying that a disaster has occurred in a place where the refrigeration cycle apparatus is installed; a determination unit that, when the receiving unit receives disaster information, estimates damage information of the refrigeration cycle device and the interior of the building by determining whether the acquired refrigeration cycle device information is included in a reference range stored in the storage unit, and determines notification content; a notification unit that notifies the notification content determined by the determination unit; An indoor unit control unit that controls the indoor unit; An outdoor unit control unit that controls the outdoor unit; Equipped with When the acquired refrigeration cycle apparatus information is data that is not included in a reference range stored in the storage unit, the determination unit transmits a signal to the indoor unit control unit and the outdoor unit control unit to change the mode to a predetermined disaster mode different from a normal mode, The disaster mode includes a control for suppressing the fan rotation speed in the outdoor blower device from a normal speed. Information processing system.

3. The refrigeration cycle device information includes outdoor information indicating information of a space in which the outdoor unit is installed.

3. The information processing system according to claim 1 or 2.

4. The outdoor unit includes a compressor, an outdoor heat exchanger, an outdoor air blower that blows outdoor air to the outdoor heat exchanger, and a pressure reducing device; The outdoor information includes at least one of the following information: a temperature of the refrigerant discharged from the compressor, a voltage value of a motor in the outdoor blower device, and a temperature of the refrigerant in a pipe connecting the pressure reducing device and the outdoor heat exchanger. The information processing system according to claim 3 .

5. The memory unit stores product information that identifies the refrigeration cycle apparatus, When it is determined that the refrigeration cycle apparatus is damaged, the determination unit determines an amount of damage to the refrigeration cycle apparatus from the product information, The notification unit notifies the amount of damage. The information processing system according to claim 1 .

6. The storage unit stores home appliance information that identifies a home appliance to be installed in a room of the building and an installation height of the home appliance associated with the home appliance information, When the disaster information includes flood damage information, the receiving unit acquires a flood height in an area including the building, The determination unit determines the damage amount of the home appliance from home appliance information associated with the installation height that is lower than the flood height among the home appliance information stored in the storage unit, The notification unit notifies the amount of damage.

6. The information processing system according to claim 5.

7. The refrigeration cycle device information includes presence determination information for determining whether a person is present indoors in the building, When the receiving unit receives evacuation information for a location where the refrigeration cycle device is installed and the occupancy determination information is information indicating that a person is present inside the building, the notification unit notifies the evacuation information notifying that a person is present inside the building.

3. The information processing system according to claim 1 or 2.

8. The reference range is determined by a trained model estimated from learning refrigeration cycle apparatus information, which is the refrigeration cycle apparatus information when no damage occurs to the refrigeration cycle apparatus.

3. The information processing system according to claim 1 or 2.

9. A receiving unit that receives disaster information notifying the occurrence of a disaster at a location where a refrigeration cycle device having an indoor unit fixed inside a building and an outdoor unit fixed outside the building is installed, and refrigeration cycle device information obtained from the refrigeration cycle device; A storage unit that stores a value indicating a reference range of data for each of the refrigeration cycle apparatus information; a determination unit that determines whether the disaster information received by the receiving unit and the received refrigeration cycle device information are data included in a reference range stored in the storage unit, thereby estimating damage information of the refrigeration cycle device and the interior of the building, and determines notification content; a transmission unit that transmits a signal to a notification unit that notifies the notification content determined by the determination unit, the notification content being notified; Equipped with The refrigeration cycle device information includes two or more types of information, and information of one type of the refrigeration cycle device is defined as primary reference data, and information other than the primary reference data is defined as secondary reference data. The determination unit determines whether the secondary reference data is included in each reference range when the primary reference data is included in the reference range stored in the storage unit, and determines that the refrigeration cycle device is damaged when any of the secondary reference data is not included in the reference range. Information processing device.

10. A first step of determining whether secondary reference data, which is the refrigeration cycle device information other than the primary reference data, is included in each reference range when disaster information is issued to notify the occurrence of a disaster and when primary reference data, which is one type of information among refrigeration cycle device information including two or more types of information obtained from a refrigeration cycle device having an indoor unit fixed inside a building and an outdoor unit fixed outside the building, is included in the reference range stored in a memory unit, and determining that the refrigeration cycle device has been damaged and deciding the content of the notification when any of the secondary reference data is not included in the reference range; a second step in which a notification unit notifies the notification content determined in the first step; An information processing method comprising the steps of:

11. A first step of determining whether secondary reference data, which is the refrigeration cycle device information other than the primary reference data, is included in each reference range when disaster information is issued to notify the occurrence of a disaster and when primary reference data, which is one type of information among refrigeration cycle device information including two or more types of information obtained from a refrigeration cycle device having an indoor unit fixed inside a building and an outdoor unit fixed outside the building, is included in the reference range stored in a memory unit, and determining that the refrigeration cycle device has been damaged and deciding the content of the notification when any of the secondary reference data is not included in the reference range; a second step in which a notification unit notifies the notification content determined in the first step; A program that causes a computer to execute the following.