Emergency transport system

Abstract

The emergency transport system (100) includes an incentive determination unit (8) that determines an incentive for the target transporter (300) based on at least one of burden information regarding the burden incurred by the target transporter (300) due to the transport of the patient (10) and medical results, which are the results of medical procedures performed by the patient (10) at a medical institution (400). This makes it possible to provide an emergency transport system (100) that can determine an incentive commensurate with the burden imposed on the transporter.

Description

[Technical field]

[0001] The present disclosure relates to an emergency transport system that dispatches vehicles that are not dedicated to emergency transport for transporting patients. [Background technology]

[0002] There are services that provide vehicles that users can use as a means of transportation as needed, such as ride-hailing apps, taxis, and car-sharing services. Although the vehicles of ride-hailing apps, taxis, and car-sharing services are not intended for emergency transport, if these vehicles could be used to transport patients, it would be possible to transport patients to medical institutions quickly when there is a shortage of ambulances.

[0003] For example, Patent Document 1 discloses an emergency transport dispatch system that transports patients by vehicles not intended for emergency transport in cooperation with a dispatch app, etc. In addition, the invention described in Patent Document 1 identifies a disease that is likely to occur in a patient based on the patient triage results, extracts transporters who can handle emergency transport of the patient based on the disease as transporter candidates, and determines the transporter to which the transport request is to be made from among them. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2021-86213 Summary of the Invention [Problem to be solved by the invention]

[0005] Here, compared to normal transportation of healthy people, emergency transportation of patients to medical institutions places a heavy burden on transporters. However, the invention described in Patent Document 1 has a problem in that it does not take into consideration providing incentives to transporters according to the burden placed on them.

[0006] The present disclosure has been made to solve the above-mentioned problems, and aims to determine an incentive that is commensurate with the burden placed on transporters by transporting patients. [Means for solving the problem]

[0007] The emergency transport system according to the present disclosure is an emergency transport system that dispatches vehicles that are not dedicated to emergency transport for transporting patients, and includes a transport request receiving unit that receives a transport request of a patient who needs to be transported to a medical institution, and an extraction unit that extracts a target transporter that can respond to the transport request based on transporter information, which is information about the transporter, and the transport request. , suffering Medical records are records of medical procedures received by a patient at a medical institution. Achievements and an incentive determination information receiving unit for receiving the incentive determination information received by the incentive determination information receiving unit. Doctor Treatment Achievements and an incentive determination unit that determines an incentive for the target transporter based on the above. In addition, the emergency transport system disclosed herein is an emergency transport system that dispatches vehicles that are not dedicated to emergency transport for transporting patients, and includes a transport request receiving unit that receives a transport request of a patient who requires transport to a medical institution, an extraction unit that extracts a target transporter that can respond to the transport request based on transporter information, which is information about the transporter, and the transport request, an incentive determination information receiving unit that receives at least one of burden information related to the burden incurred by the target transporter by the transport of the patient and medical results, which are the results of the medical procedures the patient received at the medical institution, and an incentive determination unit that determines an incentive for the target transporter based on at least one of the burden information and the medical results received by the incentive determination information receiving unit, and the incentive determination unit determines the incentive further based on information on the patient's condition acquired by an imaging unit installed in the transport vehicle of the target transporter. In addition, the emergency transport system according to the present disclosure is an emergency transport system that dispatches vehicles that are not dedicated to emergency transport for transporting patients, and is characterized in that it comprises a transport request receiving unit that receives a transport request of a patient who requires transport to a medical institution, an extraction unit that extracts a target transporter that can respond to the transport request based on transporter information, which is information about the transporter, and the transport request, an incentive determination information receiving unit that receives at least one of burden information related to the burden incurred by the target transporter by the transport of the patient and medical results, which are the results of the medical treatment the patient received at the medical institution, and an incentive determination unit that determines an incentive for the target transporter based on at least one of the burden information and the medical results received by the incentive determination information receiving unit, and further comprises an incentive resource determination unit that determines whether or not the incentive determination information receiving unit has received at least one of the burden information and the medical results, and if so, sets the source of the incentive to at least one of the health insurance payment and a preset pooled fund, and if not, sets the source of the incentive to something other than the health insurance payment and the preset pooled fund. In addition, the emergency transport system disclosed herein is an emergency transport system that dispatches vehicles that are not dedicated to emergency transport for transporting patients, and includes a transport request receiving unit that receives a transport request of a patient who requires transport to a medical institution, an extraction unit that extracts a target transporter that can respond to the transport request based on transporter information, which is information about the transporter, and the transport request, an incentive determination information receiving unit that receives at least one of burden information related to the burden incurred by the target transporter by the patient transport and medical results, which are the results of the medical procedures the patient received at the medical institution, and an incentive determination unit that determines an incentive for the target transporter based on at least one of the burden information and the medical results received by the incentive determination information receiving unit, wherein the transport request includes burden information input by at least one of the patient and the patient's representative, and the incentive determination unit further includes an output unit that calculates an incentive prediction value based on the burden information included in the transport request, and outputs the incentive prediction value and a message to the target transporter that the target transporter has been extracted as the target transporter. Effect of the Invention

[0008] According to the present disclosure, the emergency transport system includes an incentive determination unit that determines an incentive for a target transporter based on at least one of burden information and medical performance. This makes it possible to provide an emergency transport system that can determine an incentive commensurate with the burden on the transporter. [Brief description of the drawings]

[0009] [Figure 1] 1 is a configuration diagram showing an emergency transport system according to a first embodiment. [Diagram 2] FIG. 4 is a configuration diagram showing a modified example of the emergency transport system according to the first embodiment. [Diagram 3] FIG. 2 is a schematic diagram showing an example of a transportation record according to the first embodiment. [Figure 4] FIG. 4 is a schematic diagram showing an example of updating transporter information in the first embodiment. [Diagram 5] FIG. 2 is a block diagram showing an example of a hardware configuration of each component of the first embodiment. [Figure 6] FIG. 2 is a sequence diagram showing a processing flow of the emergency transport system according to the first embodiment. [Figure 7] FIG. 2 is a sequence diagram showing a processing flow of the emergency transport system according to the first embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] An emergency transport system according to an embodiment will be described below with reference to the drawings. The emergency transport system according to the present invention is a system for dispatching vehicles that are not dedicated to emergency transport for transporting patients. The following embodiment is merely an example, and the embodiment can be modified as appropriate. In the following embodiment, specific examples will be used as appropriate for ease of explanation, but the embodiment is not limited thereto. In the drawings, similar components are given the same reference numerals.

[0011] Embodiment 1 The emergency transport system in the first embodiment will be described with reference to Fig. 1 and Fig. 2. Fig. 1 is a configuration diagram showing the emergency transport system in the first embodiment. Fig. 2 is a configuration diagram showing a modified example of the emergency transport system in the first embodiment.

[0012] 1, the emergency transport system 100 is connected to a management server 200a that manages a private transport service 200, a patient terminal operated by a patient 10, a medical institution terminal operated by a medical institution 400, a transport vehicle 500 of a target transporter 300, and a mobile terminal 9 owned by the target transporter 300 via a communication line such as the Internet. The emergency transport system 100 includes a transport request receiving unit 1, an extracting unit 3, an output unit 4, an incentive determination information receiving unit 5, a transport record storage unit 6, an incentive resource determining unit 7, and an incentive determining unit 8.

[0013] In addition, the private transportation service 200 is a service that provides vehicles that are not dedicated to emergency transport, which can be used as a means of transportation as needed by users of, for example, a ride-hailing app, a taxi, or a car-sharing service. Hereinafter, a driver who drives a vehicle that is not dedicated to emergency transport will be referred to as a transporter. The transporter is registered as a driver in a taxi company, a transportation company, a ride-hailing app that is a smartphone application, or the like that provides the private transportation service 200. In the case of a ride-hailing app, the transporter owns a personal transport vehicle 500.

[0014] When a transporter registers a user in the private transport service 200, the transporter registers transporter information. The transporter information registered by the transporter is stored in the transporter information storage unit 2. The transporter information is information about a transporter who wishes to transport the patient 10 to the medical institution 400. The transporter information storage unit 2 transmits the transporter information to the extraction unit 3. In FIG. 1, the management server 200a of the private transport service 200 includes the transporter information storage unit 2, and the management server 200a of the private transport service 200 and the emergency transport system 100 share the transporter information storage unit 2, but this is not limited to this. That is, the emergency transport system 100 may include the transporter information storage unit 2 within the emergency transport system 100 as shown in FIG. 2. In this case, the emergency transport system 100 further includes a transporter information reception unit 2a. The transporter information reception unit 2a receives the transporter information registered by the transporter, transmits the transporter information to the transporter information storage unit 2, and stores the transporter information.

[0015] The transporter information includes personal information of the transporter, information on the transporter's past transport experience, and information on the transport vehicle 500 used by the transporter during transport. The personal information includes the name, address, age, and the like of the transporter. The information on transport experience includes the number of times the transporter has transported the patient 10 to the medical institution 400 in the past, and information on incentives the transporter has received when transporting the patient 10 in the past. The information on transport experience may also include burden information, medical record, transport record, and condition information, which will be described later, relating to past transports.

[0016] The transporter information may also include real-time information such as the transporter's current location. This allows the emergency transport system 100 to determine whether the transporter is available to transport the patient 10 by referring to the transporter's current location and the patient's current location or desired pick-up location. This allows the emergency transport system 100 to prevent extraction mismatches from occurring when the extraction unit 3, which will be described later, extracts the target transporter 300.

[0017] The transport request receiving unit 1 receives a transport request from a patient 10 who needs to be transported to a medical institution 400. The transport request receiving unit 1 transmits the received transport request to the extraction unit 3. The transport request is transmitted by at least one of the patient 10 who needs to be transported and the patient's representative. The transport request includes at least information regarding the condition of the patient 10. The condition of the patient 10 includes the symptoms of the patient 10 and the current location of the patient 10. The symptoms of the patient 10 also include the illness the patient 10 is suffering from, the illness the patient 10 may be suffering from, the presence and condition of external injuries, the presence and condition of bleeding, whether the patient can walk independently, etc.

[0018] Furthermore, when the patient 10 or at least one of the patient 10's representative desires to be picked up at a location different from the current location, the patient 10 or at least one of the patient 10's representative may include information regarding the desired pick-up location in the transport request. Furthermore, when the patient 10 or at least one of the patient 10 or the representative of the patient 10 desires to be transported to a medical institution 400 or a family hospital, the patient 10 or at least one of the patient 10's representative may include information regarding the desired transport destination in the transport request.

[0019] The extraction unit 3 extracts transporters capable of responding to the transport request based on the transport request received by the transport request receiving unit 1 and the transporter information stored in the transporter information storage unit 2. Hereinafter, the transporters capable of responding to the transport request extracted by the extraction unit 3 are referred to as target transporters 300. In other words, the target transporters 300 are extracted from transporters stored in the transporter information storage unit 2.

[0020] The extraction unit 3 extracts a transporter capable of responding to the transport request as the target transporter 300 based on the condition of the patient 10 included in the transport request. Here, a specific example of the extraction method in the extraction unit 3 will be described. For example, the extraction unit 3 may refer to the address or current location of the candidate transporters and the current location or desired pick-up location of the patient 10, and extract a transporter closest to the current location or desired pick-up location of the patient 10 as the target transporter 300. In addition, for example, the extraction unit 3 may refer to the symptoms of the patient 10 included in the transport request and information on transport experience included in the transporter information, and preferentially extract a transporter who has transported a patient 10 with symptoms similar to those of the patient 10 who sent the transport request as the target transporter 300. The extraction method of the target transporter 300 is not limited to the above example, and the extraction unit 3 may appropriately perform extraction based on the information included in the transport request and the transporter information.

[0021] When the transportation request includes information on the desired pick-up location, the extraction unit 3 determines the desired pick-up location as the pick-up location of the patient 10. When the transportation request does not include information on the desired pick-up location, the extraction unit 3 determines the current location of the patient 10 as the pick-up location of the patient 10. When the transportation request includes information on the desired transport destination, the extraction unit 3 determines the desired transport destination as the transport destination. When the transportation request does not include information on the desired transport destination, the extraction unit 3 determines the medical institution 400 that is suitable for the patient 10 to be examined and is closest to the pick-up location based on the symptoms of the patient 10 and the pick-up location of the patient 10 as the transport destination. The extraction unit 3 also transmits to the output unit 4 the target transporter information, which is the transporter information of the extracted target transporter 300, the determined pick-up location of the patient 10, and information on the determined transport destination, etc.

[0022] The output unit 4 outputs to the extracted target transporter 300, information regarding the extraction as the target transporter 300, the pick-up location of the patient 10, and the transport destination, etc. At this time, for example, the output unit 4 transmits a notification to a mobile terminal 9, tablet, PC, etc. owned by the target transporter 300. The mobile terminal 9, tablet, PC, etc. owned by the target transporter 300 includes a notification receiving unit 9a that receives the notification. In addition, the output unit 4 transmits target transporter information, which is transporter information of the target transporter 300, to the transportation record storage unit 6.

[0023] The target transporter 300 extracted by the extraction unit 3 receives the notification from the output unit 4, picks up the patient 10 at the pick-up location, and transports the patient 10 to the determined destination. The target transporter 300 may also transmit to the extraction unit 3 a message that the target transporter 300 is unable to transport the patient 10. In this case, the extraction unit 3 excludes the target transporter 300, and then extracts a transporter that can respond to the transport request as the target transporter 300 again.

[0024] The incentive determination information receiving unit 5 receives incentive determination information as information for determining an incentive to be given to the target transporter 300. The incentive determination information receiving unit 5 transmits the received incentive determination information to the transportation record storage unit 6. The incentive is a compensation that the target transporter 300 receives for the act of transporting the patient 10 to the medical institution 400. In the first embodiment, the incentive is described as being money, but is not limited to this. For example, the incentive may be something other than money, such as a discount on insurance points for the target transporter 300 when the target transporter 300 visits the medical institution 400, and a coupon that the target transporter 300 can use when cleaning the transportation vehicle 500.

[0025] The incentive determination information receiving unit 5 receives, as the incentive determination information, burden information, which is information regarding the burden incurred by the target transporter 300 due to the transport of the patient 10. The target transporter 300 transmits the burden information to the incentive determination information receiving unit 5. The target transporter 300 may also transmit the burden information to the medical institution 400 of the transport destination. In this case, the incentive determination information receiving unit 5 may receive the burden information from at least one of the medical institution 400 and the patient 10. The burden information may also be information regarding the symptoms of the patient 10 included in the transport request, instead of the information transmitted by the target transporter 300. In other words, the burden information may be included in the transport request input by at least one of the patient 10 and the agent of the patient 10. In this case, the transport request receiving unit 1 transmits the burden information included in the transport request to the incentive determination information receiving unit 5.

[0026] The burden information includes, for example, whether or not the patient 10 transported by the target transporter 300 is bleeding and his / her condition, whether or not there was any cleaning or other follow-up care following the patient 10 vomiting, etc., the illness the patient 10 is suffering from, the illness the patient 10 may be suffering from, and whether or not assistance was provided during boarding and disembarking.

[0027] The incentive determination information receiving unit 5 also receives, as incentive determination information, a medical result, which is the result of medical procedures that the patient 10 transported to the medical institution 400 underwent at the medical institution 400. At least one of the medical institution 400 and the patient 10 transmits the medical result to the incentive determination information receiving unit 5. At this time, the patient 10 may register the medical result in the medical result registration unit 10a using a smartphone application or the like after visiting the medical institution 400. The medical result registration unit 10a transmits the medical result to the incentive determination information receiving unit 5.

[0028] The medical record includes, for example, the results of medical procedures performed at the medical institution 400, such as the results of a doctor's diagnosis when the patient 10 was examined at the medical institution 400, the details of treatment, medical expenses, and insurance points.

[0029] The incentive determination information receiving unit 5 also receives, as incentive determination information, a transportation record, which is the record of the target transporter 300 transporting the patient 10 to the medical institution 400. The target transporter 300 transmits the transportation record to the incentive determination information receiving unit 5.

[0030] The transportation record includes at least one of the transportation distance and the transportation time. The transportation distance is the distance from the pick-up location where the target transporter 300 picks up the patient 10 to the destination where the target transporter 300 transports the patient 10. The transportation time is the time required by the target transporter 300 to pick up the patient 10 at the pick-up location and transport the patient 10 to the determined destination. The transportation record may also include information such as the time period when the target transporter 300 transported the patient 10 and whether or not a toll road was used during the transport.

[0031] The incentive determination information receiving unit 5 may also receive the condition information of the patient 10 as the incentive determination information. In this case, the transport vehicle 500 of the target transporter 300 is equipped with a driver monitoring system 500a. That is, the transport vehicle 500 of the target transporter 300 is provided with an imaging unit. The imaging unit acquires the condition information of the patient 10 by imaging the patient 10. The driver monitoring system 500a transmits the condition information to the incentive determination information receiving unit 5. The driver monitoring system 500a may also transmit the condition information of the patient 10 to the medical institution 400 of the transport destination. This allows the emergency transport system 100 to share the condition of the transported patient 10 with the medical institution 400 in real time, and the acquired condition information of the patient 10 can be used for diagnosis.

[0032] The condition information includes the facial expression, complexion, pulse, etc. of the patient 10. The imaging unit installed in the transport vehicle 500 of the target transporter 300 acquires the condition information of the patient 10 based on the line of sight, pupils, eyelid opening, facial muscle movement, and brightness values ​​of images of the skin area of ​​the patient 10.

[0033] The transportation record storage unit 6 receives and stores the incentive determination information from the incentive determination information receiving unit 5. Specifically, the transportation record storage unit 6 associates the target transporter information, which is the transporter information of the target transporter 300 extracted by the extracting unit 3, burden information, medical record, transport record, and condition information, and stores them as transportation record. The transportation record storage unit 6 transmits the information included in the transportation record to the incentive resource determination unit 7.

[0034] Here, a specific example of the transportation record stored in the transportation record storage unit 6 will be described with reference to Fig. 3. Fig. 3 is a schematic diagram showing an example of the transportation record in the first embodiment. The following example does not limit the embodiment, and the transportation record storage unit 6 can appropriately associate the target transporter information, burden information, medical record, transport record, and condition information and store them as the transportation record.

[0035] In FIG. 3, the transportation record of the target transporter A will be described. The transportation distance of "2 km" and the transportation time of "15 minutes" are stored as transportation records in association with the target transporter A. In addition, the burden information of "assistance during boarding and disembarking" is stored as association with the target transporter A. In addition, the medical records of "diagnosis result: fracture", "treatment contents: X-ray, examination, fixation with a cast", and "medical expenses: 10,000 yen" are stored as association with the target transporter A. In addition, the condition information of the patient 10 of "pulse rate per minute: 100" is stored as association with the target transporter A. Next, the transportation record of the target transporter B will be described. The transportation distance of "5 km" and the transportation time of "30 minutes" are stored as transportation records in association with the target transporter B. In addition, the burden information of "vomiting occurred" is stored as association with the target transporter B. In addition, the medical records of "diagnosis: cold", "treatment: prescription, examination", and "medical expenses: 3,000 yen" are stored in association with the target transporter B. In addition, the condition information of the patient 10 of "pulse rate per minute: 90" is stored in association with the target transporter B.

[0036] As described above, each time a transport is performed, the transport record storage unit 6 associates the target transporter information, the burden information of the target transporter 300, the medical record of the patient 10 transported by the target transporter 300, the transport record of the target transporter 300, and the condition information of the patient 10 transported by the target transporter 300, and stores them as the transport record of the target transporter 300. Then, the transport record storage unit 6 appropriately combines the information included in the transport record and transmits it to the incentive fund determination unit 7.

[0037] Here, the source of the incentive given to the target transporter 300 may be at least one of the health insurance money and the pooled money preset in the emergency transport system 100. In this way, the emergency transport system 100 can reduce the burden on the patient 10 who pays the incentive to the target transporter 300. However, if the patient 10 transmits a transport request to the transport request receiving unit 1 for fraudulent purposes despite the absence of need for emergency transport, and the target transporter 300 transports the patient 10 to the medical institution 400, there is a risk that the incentive given to the target transporter 300 will be paid from at least one of the health insurance money and the pooled money preset in the emergency transport system 100. Therefore, the incentive resource determination unit 7 determines whether or not to use at least one of the health insurance money and the pooled money preset in the emergency transport system 100 as the source of the incentive.

[0038] The incentive resource determination unit 7 receives the transportation record of the target transporter 300 from the transportation record storage unit 6, and transmits the transportation record to the incentive determination unit 8. At this time, the incentive resource determination unit 7 determines whether or not at least one of the burden information and the medical record has been received by the incentive determination information receiving unit 5. If neither the burden information nor the medical record exists, it is considered that the patient 10 has transmitted a transport request to the transport request receiving unit 1 for fraudulent purposes, even though emergency transport is not necessary. Therefore, when it is determined that the incentive determination information receiving unit 5 has received at least one of the burden information and the medical record, the incentive resource determination unit 7 sets the source of the incentive for the target transporter 300 to at least one of the health insurance money and the pool money preset in the emergency transport system 100. Also, when it is determined that the incentive determination information receiving unit 5 has not received either the burden information or the medical record, the incentive resource determination unit 7 sets the source of the incentive for the target transporter 300 to something other than the health insurance money and the pool money preset in the emergency transport system 100. Furthermore, when the source of the incentive for the target transporter 300 is other than the health insurance payment and the pooled money preset in the emergency transport system 100, the incentive resource determination unit 7 may set the source of the incentive for the target transporter 300 to at least one of the deposit in the bank account of the patient 10 and the credit card of the patient 10. In this case, the transport request receiving unit 1 may receive only the transport request of the patient 10 who has registered at least one of the bank account information and the credit card information in advance. In this way, the incentive resource determination unit 7 can send a transport request to the transport request receiving unit 1 for fraudulent purposes and make the incentive to be given to the target transporter 300 bear the cost of the patient 10 who is transported to the medical institution 400 by the target transporter 300 despite the fact that emergency transport is not required.

[0039] In addition, there may be a case where the target transporter 300 transmits fabricated burden information to the incentive determination information receiving unit 5 for fraudulent purposes, and fraudulently obtains a higher incentive than the actual amount. Therefore, the incentive resource determination unit 7 may only determine whether the medical results have been received by the incentive determination information receiving unit 5. In this case, if it is determined that the medical results have been received by the incentive determination information receiving unit 5, the incentive resource determination unit 7 sets at least one of the health insurance payment and the pooled money preset in the emergency transport system 100 as the source of the incentive for the target transporter 300. In addition, if it is determined that the incentive determination information receiving unit 5 has not received the medical results, the incentive resource determination unit 7 determines not to give an incentive to the target transporter 300. This makes it possible for the incentive resource determination unit 7 to prevent the incentive from being given to the target transporter 300 who has fabricated burden information for fraudulent purposes.

[0040] The incentive determination unit 8 determines the incentive to be given to the target transporter 300 based on the information included in the transportation record received from the incentive funds determination unit 7. That is, the incentive determination unit 8 determines the incentive to the target transporter 300 associated with at least one of the burden information and the medical care record included in the transportation record received from the incentive funds determination unit 7, based on at least one of the burden information and the medical care record. The incentive determination unit 8 may also determine the incentive to the target transporter 300 associated with the transportation record and the medical care record, based on at least one of the transportation record and the medical care record included in the transportation record received from the incentive funds determination unit 7. At this time, the transportation record includes information on at least one of the transportation distance and the transportation time.

[0041] The incentive determination unit 8 determines the incentive to be given to the target transporter 300 to be higher the greater the burden on the target transporter 300 caused by transporting the patient 10, based on at least one of the burden information included in the transportation results received from the incentive fund determination unit 7 and the medical results.

[0042] For example, when the burden information includes information that "the patient 10 is bleeding," the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to post-processing such as cleaning of the transport vehicle 500, as compared to when the information that "the patient 10 is bleeding" is not included, and determines the incentive to be given to the target transporter 300 to be higher. Also, for example, when the burden information includes information on "a disease that the patient 10 has or may have," the incentive determination unit 8 determines the incentive according to "a disease that the patient 10 has or may have." For example, when the "disease that the patient 10 has or may have" is "COVID-19," the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to the transportation of the highly infectious patient 10, as compared to when the "disease that the patient 10 has or may have" is "cold (caused by rhinovirus, etc.)," ​​and determines the incentive to be given to the target transporter 300 to be higher. Also, for example, when the burden information includes information "patient 10 vomits," the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to post-processing such as cleaning of the transport vehicle 500 compared to when the information "patient 10 vomits" is not included, and determines a higher incentive to be given to the target transporter 300. Also, for example, when the burden information includes information "assisted boarding and disembarking of patient 10" the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to assistance with boarding and disembarking of patient 10 compared to when the information "assisted boarding and disembarking of patient 10" is not included, and determines a higher incentive to be given to the target transporter 300.

[0043] Also, for example, when the medical results include information on "diagnosis result: COVID-19", the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to the transport of a highly infectious patient 10 compared to when the medical results include information on "diagnosis result: cold (caused by rhinovirus, etc.)", and determines the incentive to be given to the target transporter 300 to be higher. Also, for example, when the medical results include information on "treatment content: drug prescription", the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to the transport of a patient 10 who requires a drug prescription compared to when the medical results do not include information on "treatment content: drug prescription", and determines the incentive to be given to the target transporter 300 to be higher. Also, for example, when the medical results include information on "medical expenses", the incentive determination unit 8 determines the incentive according to the "medical expenses". For example, when the "medical expenses" included in the medical results are equal to or greater than a preset threshold, the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to the transport of a more severely ill patient 10 compared to when the "medical expenses" are less than the preset threshold, and determines the incentive to be given to the target transporter 300 to be higher. Also, for example, when the "insurance points" included in the medical results are equal to or greater than a preset threshold, the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to the transport of a more severely ill patient 10 compared to when the "insurance points" are less than the preset threshold, and determines the incentive to be given to the target transporter 300 to be higher.

[0044] Furthermore, the incentive determination unit 8 determines the incentive to be given to the target transporter 300 to be higher as the burden on the target transporter 300 due to the transport of the patient 10 is greater, based on at least one of the transport record and the condition information included in the transport record received from the incentive resource determination unit 7. Furthermore, for example, when the "transport distance" included in the transport record is longer than a predetermined distance, the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to the long-distance transport compared to when the "transport distance" is equal to or shorter than the predetermined distance, and determines the incentive to be given to the target transporter 300 to be higher.

[0045] In addition, for example, when the "pulse rate per minute" included in the condition information is greater than a predetermined value, the incentive determination unit 8 determines that the burden on the target transporter 300 has increased due to the transportation of a patient 10 in a more excited state compared to when the "pulse rate per minute" is equal to or less than the predetermined value, and determines the incentive to be given to the target transporter 300 to be higher.

[0046] Although a specific example of the incentive determination unit 8 determining the incentive to be given to the target transporter 300 has been described above, the present invention is not limited to this. For example, the incentive determination unit 8 can determine the incentive to be given to the target transporter 300 by combining information included in the transport record based on at least one of the burden information and the medical record.

[0047] The incentive determination unit 8 may also determine the incentive to be given to the target transporter 300 by referring to the target transporter information and the transport record. For example, the incentive determination unit 8 refers to the transport experience of the target transporter 300 included in the target transporter information and the symptoms of the patient 10 included in at least one of the burden information and the medical record. Then, when the target transporter 300 transports a patient 10 with symptoms that the target transporter 300 has never transported before, the incentive determination unit 8 may determine that the burden on the target transporter 300 has increased due to the handling of the patient 10 with symptoms that the target transporter 300 has never transported before, compared to when the target transporter 300 transports a patient 10 with symptoms that the target transporter 300 has never transported before, and may determine the incentive to be given to the target transporter 300 to be higher.

[0048] Furthermore, when the incentive determination information receiving unit 5 has received burden information included in the transport request from the transport request receiving unit 1, the incentive determination unit 8 calculates an incentive prediction value, which is a predicted amount of an incentive to be generated by responding to the transport request, based on the burden information. For example, the incentive determination unit 8 calculates the amount of incentive to be determined when the burden information after transport response transmitted from the target transporter 300 includes information that "patient 10 is bleeding", as the incentive prediction value when the burden information received by the incentive determination information receiving unit 5 from the transport request receiving unit 1 includes information that "patient 10 is bleeding". The incentive determination unit 8 transmits the calculated incentive prediction value to the output unit 4.

[0049] At this time, the output unit 4 outputs to the target transporter 300, in addition to outputting information such as the fact that the target transporter 300 has been extracted, the pick-up location of the patient 10, and the transport destination, the output unit 4 outputs the predicted incentive value calculated by the incentive determination unit 8 to the target transporter 300.

[0050] Furthermore, the incentive determination unit 8 transmits incentive information, which is information related to the determined incentive, to the output unit 4. The incentive information includes information included in the transportation record on which the incentive was determined, and information such as the amount of the incentive.

[0051] The output unit 4 transmits the incentive information received from the incentive determination unit 8 to the target transporter 300. At this time, for example, the output unit 4 may transmit a notification of the incentive information to a mobile terminal 9, tablet, PC, etc. owned by the target transporter 300.

[0052] Furthermore, the output unit 4 may pay the incentive determined by the incentive determination unit 8 to the target transporter 300. That is, the output unit 4 may be configured to transfer the incentive to a bank account or the like of the target transporter 300. In this case, the source of the incentive may be at least one of health insurance money and a pooled fund set in advance in the emergency transport system 100. In this way, the emergency transport system 100 can reduce the burden on the patient 10 who pays the incentive to the target transporter 300.

[0053] The output unit 4 can notify the target transporter 300 of the contents of the incentive by transmitting incentive information and / or remitting the incentive.

[0054] Furthermore, the output unit 4 transmits the incentive information received from the incentive determination unit 8 to the transporter information storage unit 2. The transporter information storage unit 2 stores the incentive information received from the output unit 4 in association with the transporter information of the target transporter 300 who has been given the incentive. At this time, the transporter information storage unit 2 updates the transporter information of the target transporter 300 based on at least one of the burden information and medical performance included in the incentive information.

[0055] A specific example of when the transporter information storage unit 2 updates the transporter information will be described with reference to Fig. 4. Fig. 4 is a schematic diagram showing an example of updating the transporter information in the first embodiment. The following example does not limit the embodiment, and the transporter information storage unit 2 can appropriately update the transporter information of the target transporter 300 based on at least one of the burden information and medical performance included in the incentive information.

[0056] In FIG. 4, transporter A extracted by the extraction unit 3 as the target transporter 300 has transport experience of patients A, B, and C, all of whom were slightly injured, before transport, and the transport experience is stored in the transporter information storage unit 2. In addition, the transporter information stored in the transporter information storage unit 2 stores that transporter A can only handle patients with minor injuries. Here, the transporter information storage unit 2 stores sprains and the like as minor injuries, injuries accompanied by bleeding as moderate injuries, and injuries accompanied by fractures as serious injuries. Based on the transport experience included in the transporter information of transporter A and the condition of patient D included in the transport request, the extraction unit 3 extracts transporter A as the target transporter 300 to transport patient D, who has a minor injury similar to the symptoms that transporter A has experienced. The incentive determination unit 8 determines incentive information to be given to transporter A and transmits the incentive information to the transporter information storage unit 2. The transporter information storage unit 2 adds incentive information for transporting patient D to transporter A's transport experience and stores it. Here, when the number of slightly injured patients that the transporter has transported is four or more, the transporter information storage unit 2 updates the transporter information of the transporter so that the patients that the transporter can handle change from only slightly injured to slightly injured and moderately injured. In this case, since the number of slightly injured patients that transporter A has transported is four, the transporter information storage unit 2 updates the transporter information of transporter A by considering the patients that transporter A can handle to be slightly injured and moderately injured.

[0057] Next, an example of a hardware configuration of each component in the first embodiment, that is, the transport request receiving unit 1, the extracting unit 3, the output unit 4, the incentive determination information receiving unit 5, the transport record storage unit 6, the incentive determination unit 8, and the incentive resource determination unit 7, will be described. Fig. 5 is a block diagram showing an example of a hardware configuration of each component in the first embodiment. Each component of the emergency transport system 100 may be a processing circuit 11 which is dedicated hardware as shown in Fig. 5A, or a processor 12 which executes a program stored in a memory 13 as shown in Fig. 5B.

[0058] 5A, when each component of the emergency transport system 100 is a dedicated hardware, the processing circuit 11 corresponds to, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC (Application Specific Integrated Circuit), an FPGA (Field-programmable Gate Array), or a combination thereof. Each function of each component of the emergency transport system 100 may be realized by the processing circuit 11, or the functions of each part may be realized by a single processing circuit 11.

[0059] As shown in FIG. 5B, when each component of the emergency transport system 100 is a processor 12, the function of each part is realized by software, firmware, or a combination of software and firmware. The software or firmware is written as a program and stored in the memory 13. The processor 12 realizes each function of each component of the emergency transport system 100 by reading and executing the program stored in the memory 13. That is, each component of the emergency transport system 100 includes a memory 13 for storing a program that, when executed by the processor 12, results in the execution of each step shown in FIG. 6 and FIG. 7 described below. It can also be said that these programs cause a computer to execute the procedure or method of each component of the emergency transport system 100.

[0060] Here, the processor 12 is, for example, a CPU (Central Processing Unit), a processing device, an arithmetic device, a processor, a microprocessor, a microcomputer, or a DSP (Digital Signal Processor), etc. The memory 13 may be, for example, a non-volatile or volatile semiconductor memory such as a RAM (Random Access Memory), a ROM (Read Only Memory), a flash memory, an EPROM (Erasable Programmable ROM), or an EEPROM (Electrically EPROM), or may be a magnetic disk such as a hard disk or a flexible disk, or may be an optical disk such as a mini disk, a CD (Compact Disc), or a DVD (Digital Versatile Disc).

[0061] In addition, the functions of each component of the emergency transport system 100 may be partially realized by dedicated hardware and partially realized by software or firmware. In this way, the processing circuit 11 in the emergency transport system 100 can realize each of the above-mentioned functions by hardware, software, firmware, or a combination of these.

[0062] Next, a process flow of the emergency transport system 100 in the embodiment 1 will be described. Fig. 6 and Fig. 7 are sequence diagrams showing a process flow of the emergency transport system 100 in the embodiment 1. Fig. 6 and Fig. 7 are one continuous sequence diagram, and A to E in Fig. 6 and A to E in Fig. 7 are continuous.

[0063] In step S101, the transporter information storage unit 2 included in the management server 200a of the private transport service 200 transmits transporter information to the extraction unit 3.

[0064] In step S102, the transportation request receiving unit 1 receives a transportation request of the patient 10 who needs to be transported to the medical institution 400, and transmits the received transportation request to the extracting unit 3.

[0065] In step S103, the extraction unit 3 extracts a transporter capable of responding to the transport request based on the transport request received by the transport request receiving unit 1 and the transporter information stored in the transporter information storage unit 2. In addition, the extraction unit 3 transmits to the output unit 4 the target transporter information, which is the transporter information of the extracted target transporter 300, the determined pick-up and drop-off location for the patient 10, and information regarding the determined transport destination, etc.

[0066] In step S104, if the incentive determination information receiving unit 5 has received the burden information included in the transportation request, the incentive determination unit 8 calculates an incentive prediction value, which is a predicted amount of incentive to be generated by responding to the transportation request, based on the burden information, and transmits the calculated incentive prediction value to the output unit 4.

[0067] In step S105, the output unit 4 outputs to the extracted target transporter 300, information indicating that the transporter 300 has been extracted as a target transporter 300, the pick-up location of the patient 10, information regarding the transport destination, and the predicted incentive value.

[0068] In step S106, the output unit 4 transmits the target transporter information to the transport record storage unit 6.

[0069] In step S107, the target transporter 300 transmits the burden information to the incentive determination information receiving unit 5.

[0070] In step S108, the medical institution 400 transmits the medical results to the incentive determination information receiving unit 5.

[0071] In step S109, the target transporter 300 transmits the transportation record to the incentive determination information receiving unit 5.

[0072] In step S110, the driver monitoring system 500a of the transport vehicle 500 transmits the condition information of the patient 10 acquired by the imaging unit to the incentive determination information receiving unit 5 and the medical institution 400.

[0073] In step S111, the incentive determination information receiving unit 5 transmits the received burden information, medical results, transport results, and condition information to the transport results storage unit 6 for storage. The transport results storage unit 6 associates the received target transporter information, the burden information of the target transporter 300, the medical results for the patient 10 transported by the target transporter 300, the transport results of the target transporter 300, and the condition information of the patient 10 transported by the target transporter 300, and stores them as the transport results of the target transporter 300. The transport results storage unit 6 also transmits the transport results to the incentive resource determination unit 7.

[0074] In step S112, the incentive resources determination unit 7 determines whether the received transportation record includes at least one of the burden information and the medical care record. That is, the incentive resources determination unit 7 determines whether the incentive determination information receiving unit 5 has received at least one of the burden information and the medical care record.

[0075] In step S113, if the incentive determination information receiving unit 5 determines that at least one of the burden information and the medical results has been received (step S112: YES), the incentive funds determination unit 7 determines the source of the incentive for the target transporter 300 to be at least one of the health insurance payment and a pool fund preset in the emergency transport system 100, and transmits the transportation results to the incentive determination unit 8.

[0076] In step S114, if the incentive determination information receiving unit 5 determines that neither the burden information nor the medical results have been received (step S112: NO), the incentive funds determination unit 7 determines that the source of the incentive for the target transporter 300 is other than the health insurance payment and the pooled funds preset in the emergency transport system 100.

[0077] In step S115, the incentive determination unit 8 determines an incentive for the target transporter 300 associated with at least one of the burden information and the medical care results, based on at least one of the burden information and the medical care results included in the transportation results. The incentive determination unit 8 also transmits the incentive information to the output unit 4. The output unit 4 transmits the incentive information received from the incentive determination unit 8 to the transporter information storage unit 2.

[0078] In step S116, the transporter information storage unit 2 updates the transporter information of the target transporter 300 based on at least one of the burden information and the medical performance included in the incentive information. This concludes the explanation of the processing flow of the emergency transport system 100 in the first embodiment.

[0079] In this way, the emergency transport system 100 of the first embodiment includes an incentive determination unit 8 that determines an incentive for the target transporter 300 based on at least one of the burden information and the medical record. With the above configuration, the emergency transport system 100 can determine an incentive commensurate with the burden on the transporter. For example, when the burden information includes information that "the patient 10 is bleeding", the incentive determination unit 8 determines a higher incentive to be given to the target transporter 300 compared to when the information that "the patient 10 is bleeding" is not included. In this way, the emergency transport system 100 can determine an incentive in consideration of the increased burden on the target transporter 300 due to emergency transport to transport the patient 10 to the medical institution 400, such as cleaning the transport vehicle 500, compared to normal transport to transport a healthy person. Also, for example, when the medical record includes information that "diagnosis result: COVID-19", the incentive determination unit 8 determines a higher incentive to be given to the target transporter 300 compared to when the medical record includes information that "diagnosis result: cold (caused by rhinovirus, etc.)". This allows the emergency transport system 100 to determine the incentives in consideration of the increased burden on the target transporter 300 due to emergency transport of the patient 10, such as the transport of a highly infectious patient 10, to the medical institution 400, compared to normal transport of a healthy person. In addition, since an increase in the number of transporters wishing to transport the patient 10 is expected, the emergency transport system 100 can quickly transport the patient 10 to the medical institution 400 using vehicles not intended for emergency transport when there is a shortage of ambulances, etc.

[0080] Furthermore, the incentive determination unit 8 determines the incentive for the target transporter 300 based on the condition information of the patient 10 acquired by an imaging unit installed in the transport vehicle 500 of the target transporter 300. With the above configuration, the burden information and the information included in the medical record can be further supported by the condition information. This allows the emergency transport system 100 to more accurately reflect the burden on the transporter in the incentive.

[0081] In addition, the incentive resource determination unit 7 determines whether or not the incentive determination information receiving unit 5 has received at least one of the burden information and the medical results, and if it has received it, the incentive resource is at least one of the health insurance money and the preset pool money, and if it has not received it, the incentive resource is other than the health insurance money and the preset pool money. With the above configuration, the emergency transport system 100 can determine whether or not the incentive resource is at least one of the health insurance money and the preset pool money in the emergency transport system 100. This makes it possible for the emergency transport system 100 to prevent the incentive given to the target transporter 300 from being paid from at least one of the health insurance money and the preset pool money in the emergency transport system 100 when the patient 10 transmits a transport request to the transport request receiving unit 1 for fraudulent purposes despite the absence of need for emergency transport and the target transporter 300 transports the patient 10 to the medical institution 400.

[0082] In addition, the transporter information is updated based on at least one of the burden information and medical records. With the above configuration, the emergency transport system 100 can make the transporter information stored in the transporter information storage unit 2 conform to the actual transport experience of the transporter. This allows the emergency transport system 100 to extract target transporters 300 that can respond to the transport request with higher accuracy.

[0083] Furthermore, the transport request includes burden information input by at least one of the patient 10 and the patient's 10 representative, the incentive determination unit 8 calculates an incentive prediction value based on the burden information included in the transport request, and the output unit 4 outputs the incentive prediction value and a notice that the target transporter 300 has been extracted as the target transporter 300 to the target transporter 300. With the above configuration, the emergency transport system 100 can notify the target transporter 300 in advance of the incentive that the target transporter 300 can receive by transporting the patient 10. This allows the target transporter 300 to take into account the incentive that the target transporter 300 can receive if the target transporter 300 responds to the transport of the patient 10 when determining whether or not to respond to the transport of the patient 10.

[0084] The burden information also includes at least one of information regarding the occurrence of bleeding in the patient 10 transported by the target transporter 300, a disease that the patient 10 is suffering from or may be suffering from, the occurrence of cleaning of the transport vehicle 500 of the target transporter 300 accompanying the transport of the patient 10, and assistance for the patient 10 during boarding and disembarking. With the above configuration, the emergency transport system 100 can determine the incentive in consideration of the increased burden on the target transporter 300 due to emergency transport of the patient 10 to the medical institution 400 compared to normal transport transporting a healthy person.

[0085] Furthermore, the incentive determination unit 8 determines the incentive for the target transporter 300 based on the transport performance of the target transporter 300, including at least one of the transport distance and transport time. It is considered that the longer the transport distance and transport time, the higher the possibility that the condition of the patient 10 will worsen, and the greater the burden on the target transporter 300. Therefore, by adopting the above configuration, the emergency transport system 100 can more accurately reflect the burden on the transporter in the incentive.

[0086] In addition, the emergency transport system 100 refers to a transporter who drives a vehicle that is not exclusively for emergency transport as a transporter, and does not cover transporters who drive vehicles exclusively for emergency transport, such as ambulances and emergency transport vehicles under the jurisdiction of the national government and local governments, etc. Similarly, the emergency transport system 100 does not cover transporters who use vehicles originally exclusively for emergency transport for purposes other than emergency transport.

[0087] In addition, the output unit 4 is configured to transmit the notification that the target transporter 300 has been extracted, the incentive information, and the predicted incentive value to the mobile terminal 9, tablet, PC, etc. of the target transporter 300, but is not limited thereto. In other words, the output unit 4 can achieve the same effect as long as it can transmit the notification that the target transporter 300 has been extracted, the incentive information, and the predicted incentive value to the target transporter 300. [Explanation of symbols]

[0088] 100 Emergency transport system, 200 Private transport service, 200a Management server, 300 Target transporter, 400 Medical institution, 500 Transport vehicle, 500a Driver monitoring system, 1 Transport request receiving unit, 2 Transporter information storage unit, 2a Transporter information reception unit, 3 Extraction unit, 4 Output unit, 5 Incentive determination information receiving unit, 6 Transport performance storage unit, 7 Incentive resource judgment unit, 8 Incentive determination unit, 9 Mobile terminal, 9a Notification receiving unit, 10 Patient, 10a Medical performance registration unit

Claims

1. In an ambulance transport system that dispatches vehicles not specifically designed for ambulance transport for the purpose of transporting patients, A transport request receiving unit that receives transport requests for patients requiring transport to a medical institution, An extraction unit extracts target transporters capable of responding to the transport request based on transporter information, which is information about the transporter, and the transport request. An incentive determination information receiving unit that receives medical record information, which is the record of medical procedures received by the patient at the aforementioned medical institution, An incentive determination unit determines an incentive for the target transporter based on the medical performance received by the incentive determination information receiving unit, An emergency transport system equipped with the following features.

2. In an ambulance transport system that dispatches vehicles not exclusively for ambulance transport for the purpose of transporting patients, A transport request receiving unit that receives transport requests for patients requiring transport to a medical institution, An extraction unit extracts target transporters capable of responding to the transport request based on transporter information, which is information about the transporter, and the transport request. An incentive determination information receiving unit that receives at least one of the burden information relating to the burden incurred by the transporter as a result of transporting the patient, and the medical record which is the record of medical treatment received by the patient at the medical institution, An incentive determination unit that determines an incentive for the target transporter based on at least one of the burden information and the medical performance received by the incentive determination information receiving unit, Equipped with, The incentive determination unit determines the incentive based on the patient's condition information acquired by the imaging unit installed in the transport vehicle of the target transporter. Emergency medical transport system.

3. In an ambulance transport system that dispatches vehicles not exclusively for ambulance transport for the purpose of transporting patients, A transport request receiving unit that receives transport requests for patients requiring transport to a medical institution, An extraction unit extracts target transporters capable of responding to the transport request based on transporter information, which is information about the transporter, and the transport request. An incentive determination information receiving unit that receives at least one of the burden information relating to the burden incurred by the transporter as a result of transporting the patient, and the medical record which is the record of medical treatment received by the patient at the medical institution, An incentive determination unit that determines an incentive for the target transporter based on at least one of the burden information and the medical performance received by the incentive determination information receiving unit, Equipped with, An incentive source determination unit determines whether the incentive determination unit has received at least one of the burden information and the medical performance information, and if it has received it, sets the source of the incentive to at least one of the health insurance payment and the pre-set pooled funds, and if it has not received it, sets the source of the incentive to something other than the health insurance payment and the pre-set pooled funds. An emergency transport system equipped with additional features.

4. The aforementioned transporter information is updated based on the aforementioned medical performance. The emergency transport system according to claim 1.

5. In an ambulance transport system that dispatches vehicles not exclusively for ambulance transport for the purpose of transporting patients, A transport request receiving unit that receives transport requests for patients requiring transport to a medical institution, An extraction unit extracts target transporters capable of responding to the transport request based on transporter information, which is information about the transporter, and the transport request. An incentive determination information receiving unit that receives at least one of the burden information relating to the burden incurred by the transporter as a result of transporting the patient, and the medical record which is the record of medical treatment received by the patient at the medical institution, An incentive determination unit that determines an incentive for the target transporter based on at least one of the burden information and the medical performance received by the incentive determination information receiving unit, Equipped with, The transport request includes the burden information entered by at least one of the patient and the patient's representative, The incentive determination unit calculates an estimated incentive value based on the burden information included in the transport request. The system further includes an output unit that outputs the aforementioned incentive forecast value and a notification to the target transporter that they have been selected as a target transporter. Emergency medical transport system.

6. The aforementioned burden information includes information relating to at least one of the following: the occurrence of bleeding in the patient transported by the subject transporter, the illness the patient has or may have, the cleaning of the subject transporter's transport vehicle in connection with the transport of the patient, and assistance to the patient during boarding and alighting. The emergency transport system according to any one of claims 2, 3, and 5.

7. The incentive determination unit further determines the incentive based on the transport performance of the target transporter, which includes at least one of the transport distance and transport time. The emergency transport system according to claim 1.

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