Holistic accommodation system

Abstract

The invention relates to a holistic accommodation system (S) that reduces the need for personnel other than cleaning and technical personnel in accommodation centers and standardizes the quality of service.

Description

[0001] DESCRIPTION

[0002] HOLISTIC ACCOMMODATION SYSTEM

[0003] FIELD OF THE INVENTION

[0004] The invention relates to a holistic accommodation system that reduces the need for personnel other than cleaning and technical personnel in accommodation centers and standardizes the quality of service.

[0005] PRIOR ART

[0006] Due to today's increasing population and increasing tourist density in our country, it has become difficult for the tourism sector to provide adequate service. Due to the increasing population and tourist density, more personnel are needed. Even if the required number of personnel needs is met, this may still not be sufficient to provide quality service. The reason for this is that even if the required number of personnel is recruited, the rate of experience of the recruited personnel is quite low. It is very important for customer satisfaction that the personnel is experienced and open to communication. The number of personnel must be both sufficient and have sufficient experience.

[0007] It has become necessary to develop technological infrastructure in the tourism sector to ensure customer satisfaction. With the developed system, a separate application infrastructure is used for each transaction. In the developed applications, after the user makes the reservation, a completely separate channel manager is required to transfer the reservation to the accommodation center's reservation system. Room assignment to the reservation is also done manually by the reservation officer.

[0008] Filling out the necessary documents for the customer to enter the room is done manually or with a completely separate technology infrastructure. Whether customers leave the accommodation center or not, as well as the control of customers who are not registered in the room, is completely controlled by the personnel in charge at the accommodation center. As it is understood, many operations are performed by relative personnel or by requiring different application infrastructures for each operation.

[0009] Insufficient personnel cause the customers to fail to meet their demands and not to provide quality service. The realization of all transactions from the reservation stage to the exit from the accommodation center by a control system without the need for personnel will enable quality service in the tourism sector.

[0010] A patent application titled “A communication and management system for hotels" numbered 201 1 / 12818, which is in the state of the art, has been encountered. This application relates to a communication and management system that allows guests and hotel staff to carry out all kinds of transactions electronically in hotels. With the system of the present invention, communication problems that arise between guests and hotel staff or hotel staff themselves are eliminated in hotels.

[0011] A patent application titled "Online reservation method" numbered 2021 / 017909, which is in the state of the art, has been encountered. The present application relates to a booking method for making online reservations through a reservation server for travel products including air tickets, bus tickets, train tickets, sea bus cruises, hotel reservations from travel and accommodation service providers via a user device, which may be a smartphone connected to the internet or a device with an operating system.

[0012] As a result, all abovementioned problems have made it necessary to make an improvement in the relevant technical field.

[0013] OBJECT OF THE INVENTION

[0014] The present invention aims to eliminate the abovementioned problems and to make a development in the relevant technical field.

[0015] The main object of the present invention is to reveal the holistic accommodation system structure in which the need for personnel other than cleaning and technical personnel is reduced in accommodation centers.

[0016] Another object of the present invention is to reveal a holistic system structure that provides standard and high quality service in accommodation centers.

[0017] Another object of the present invention is to prevent problems caused by personnel error in the transactions carried out in accommodation centers.

[0018] Another object of the present invention is to ensure that the transactions carried out within the accommodation centers are traceable. BRIEF DESCRIPTION OF THE INVENTION

[0019] The present invention relates to an accommodation system so as to fulfil all aims mentioned above and will be obtained from the following detailed description.

[0020] A preferred embodiment of the invention is a cubic accommodation system that comprises a module (1 ) where all of the user's toilet and bathroom needs are met in order to eliminate the need for personnel in charge of the transactions carried out in the tourism sector operating in a computer-aided infrastructure, a module (2) with an underbed storage area for storing the user's luggage, etc., and a module (3) where the user performs other vital activities within the said cubic room. Thus, it comprises the following; reservation unit, where the reservation transaction is carried out via a remote connection device to enable users to access the section where they will stay without the need for staff, authentication unit, where the user's identity is checked via a remote connection device to enable the user to enter the accommodation center, sensor control unit that enables the weight sensors integrated into the main door of the accommodation center to perform the opening and closing of the main door of the accommodation center through the remote connection device after authentication, to determine the presence of guests in the room via the presence sensor and to control the fire and smoke status in the room, a food and beverage unit where the user's food and beverage needs are met via a remote connection device, luggage and bag storage unit, where the user's luggage and bags are stored outside the accommodation section via a remote connection device, control unit that allows the user to control all the lighting, air conditioning and ventilation in module 1 , module 2 and module 3, the control of the hot water and cold water valves of the bathroom and sink in module 1 , and the magnetic lock control of the aforementioned cubic room through the remote connection device, payment unit that provides all payment transactions to be made by the user at the accommodation center via remote connection device, personnel tracking unit within the hotel where personnel can monitor the cleanliness of the rooms and guest demand status.

[0021] The protection scope of the invention is specified in the claims and cannot be limited to the description made for illustrative purposes in this brief and detailed description. It is clear that a person skilled in the art can present similar embodiments in the light of the above descriptions without departing from the main theme of the invention. BRIEF DESCRIPTION OF DRAWINGS

[0022] Figure 1 shows the top view of the cubic room.

[0023] Figure 2 shows the flow diagram explaining the operation of the invention.

[0024] Figure 3 shows a representative flow diagram explaining the operation of the system.

[0025] The drawings are not intended to limit the scope of protection defined in the claims and should not be referred to in isolation without reference to the technical description in the description of the present invention for the purpose of interpreting the scope defined in those claims. The drawings in question are intended to define the invention with clarity.

[0026] DESCRIPTION OF THE REFERENCE NUMBERS IN FIGURES

[0027] 10. Remote connection device

[0028] 20. Reservation unit

[0029] 30. Authentication unit

[0030] 40. Sensor control unit

[0031] 50. Luggage and bag storage unit

[0032] 60. Food and beverage unit

[0033] 70. Control unit

[0034] 80. Payment unit

[0035] 90. Tracking unit

[0036] M1 : Module 1

[0037] M2: Module 2

[0038] M3: Module 3

[0039] K. Cubic room

[0040] S. Holistic accommodation system DETAILED DESCRIPTION OF THE INVENTION

[0041] In this detailed description, the holistic accommodation system (S) of the present invention is described by means of examples only for clarifying the subject matter such that no limiting effect is created.

[0042] The subject of the invention relates to a holistic accommodation system (S) that provides efficiency in which the need for personnel, other than cleaning and technical personnel, is reduced and service quality is standardized in accommodation centers working on a computer-aided infrastructure or operator.

[0043] In the tourism sector, all transactions from the user's reservation transaction to his / her departure from the accommodation center are carried out by the remote connection device (10) owned by the user.

[0044] Figure 1 shows the view of the cubic room (K). Figures 2 and 3 show a diagram explaining the operation of the holistic accommodation system (S). The mentioned cubic accommodation system (S) consists of a cubic room (K), remote connection device (10), reservation unit (20), authentication unit (30), sensor control unit (40), luggage and bag storage unit (50), food and beverage unit (60), control unit (70) and payment unit (80). The cubic room (K) consists of three modules. Module 1 (M1 ) is the area where the user's toilet and bathroom needs are met. While Module 2 (M2) has a bed with storage space, Module 3 (M3) is the area with equipment to perform other vital activities of the user. Said module 3 (M3) has a folding table and there is a wireless charger for phone charging on the folding table.

[0045] In the holistic accommodation system (S), the user makes the reservation for the cubic room (K) he / she will stay in via the reservation unit (20) via the remote connection device (10). The user makes a reservation for the accommodation center of his / her choice, in line with her own demands, via the remote connection device (20).

[0046] Authentication is required for the user to enter the accommodation centre. The user's authentication is provided through the authentication unit (30) via the remote connection device (10).

[0047] There are weight sensors integrated into the main door of the accommodation centre. Said weight sensors provide the opening and closing operation of the main door of the accommodation center. In addition to the control of the weight sensors, the presence of guests is determined through the presence sensor in the cubic room (K) and the control of the fire and smoke situation in the room is provided by the remote connection device (10) and the sensor control unit (40).

[0048] The food and beverage needs of the users are provided from the food and beverage unit (60) via remote connection device (10). At the same time, the user also controls the luggage and bag storage unit (50), which ensures the storage of luggage and bags in the accommodation center outside the cubic room (K), via the remote connection device (10).

[0049] The cubic room (K) consists of three modules. The control of all lighting systems in module 1 (M1 ), module 2 (M2) and module 3 (M3), the control of the hot water and cold water valves of the bathroom and sink in module 1 (M1 ), the magnetic lock control of the mentioned cubic room (K), the control of the air conditioning and ventilation systems in the cubic room (K) are provided from the control unit (70) with the remote connection tool (10).

[0050] Payment for all transactions to be carried out by the user at the accommodation center is made from the payment unit (80) via a remote connection device.

[0051] The personnel monitors the cleaning and guest demand status of the cubic rooms (K) in the accommodation center from the remote connection device (10) and the tracking unit (90).

[0052] The user makes a reservation to the accommodation center requested for the cubic room (K) he / she wants to stay in, using his / her remote connection device (10). The user performs the reservation transaction from the reservation unit (20) via remote connection device (10). After the reservation transaction, the user must be authenticated before entering the accommodation center he / she has booked. Authentication of the user is provided through the authentication unit (30) via remote connection device at the entrance of the accommodation center, without the need for personnel on duty. After the user's authentication is provided, weight sensors integrated into the main door of the accommodation center enable the main door of the accommodation center to open and close. Said weight sensors are provided via the sensor control unit (40) via the remote connection device (10) owned by the user. There is a luggage and bag storage unit (50) that allows the user entering the accommodation center to store their personal luggage and bags outside the cubic room (K) in the accommodation center without the need for personnel. The delivery of bags and luggage to the bag and storage unit (50) located in the mentioned accommodation center is provided through the remote connection device (10). At the same time, the necessary payment transactions for the luggage and bags delivered to the luggage and bag storage unit (50) are carried out through the payment unit (80) via remote connection device. The user's food and beverage needs are provided from the food and beverage unit (60) via the remote connection device (10). When the user enters the cubic room (K) he / she has reserved, the control unit provides the magnetic lock control of the cubic room (K). After the user enters the cubic room (K), the lighting of the cubic room (K) is controlled from the control unit (70) via the remote connection device (10). At the same time, the control of the cold water and hot water valves of the cubic room (K) is provided from the control unit (70) via the remote connection device (10). All payment transactions to be made by the user at the accommodation center are provided by the payment unit (80) via the remote connection device (10).

Claims

CLAIMS1. An accommodation system (S) that works on a computer-aided infrastructure and reduces the need for personnel in operations within the tourism sector, characterized by comprising;• Cubic room (K) with module 1 (M1 ) where the user meets the toilet and bathroom needs, module 2 (M2) with a bed including a storage area for the storage of the user's personal belongings, and module 3 (M3) with equipment to perform the user's vital activities,• Reservation unit (20) where the reservation transaction is carried out through a remote connection device (10) to enable users to access the accommodation unit without the need for personnel,• Authentication unit (30), where the user's identity is checked via remote connection (10) to enable the user to enter the accommodation center,• Sensor control unit (40), which controls the weight sensors integrated into the main door of the accommodation center through the remote connection device (10) after authentication, controls the opening and closing of the main door of the accommodation center, controls the presence sensors in the room and controls the status of fire and smoke in the room,• Food and beverage unit (60), where the user's food and beverage needs are met via the remote connection device (10),• Luggage and bag storage unit (50), where the user's luggage and bags are stored outside the accommodation section via the remote connection device (10),• Control unit (70) that allows the user to control all the lighting, air conditioning and ventilation in module 1 (M1 ), module 2 (M2) and module 3 (M3), the control of the hot water and cold water valves of the bathroom and sink in module 1 (M1 ), and the magnetic lock control of the aforementioned cubic room (K) through the remote connection device (10),• Payment unit (80) that provides all payment transactions to be made by the user at the accommodation center via remote connection device (10),• Tracking unit (90) that enables staff to monitor the cleaning of cubic rooms (K) and guest demand status in the accommodation center via a remote connection device (10).