Method and device for providing vehicle data

Abstract

The invention relates to a method and a device for providing vehicle data. The method comprises: receiving (110) a call made in an application on a user device (10) by a user of the vehicle (1); detecting (120), on the basis of the call made, assignment data for the user in order to enable extended use of the application; determining (130) vehicle data of the vehicle (1) if the user is enabled for extended use of the application; and providing (140) the determined vehicle data.

Description

[0001] Method and device for providing vehicle data

[0002] DESCRIPTION:

[0003] The present disclosure relates to a method and a device for communicating with a portable electronic device. Furthermore, the disclosure relates to a computer program and a motor vehicle.

[0004] A vehicle can be equipped to collect data about an accident and / or breakdown and make it available for retrieval. A vehicle breakdown, in this context, refers to being stranded due to a breakdown or technical failure. An accident, on the other hand, is defined as damage to or destruction of the vehicle resulting in limitations of its functionality. Vehicle manufacturers provide a communication system (data communication) for communication between the vehicle and a higher-level system (backend), enabling the transmission and retrieval of vehicle data.

[0005] In particular, platforms can be provided that are responsible for ensuring initial contact with the vehicle user (driver) in the event of an accident and / or breakdown of the vehicle. The accident and / or breakdown may be caused by an accident or a malfunction. Through these platforms, the user can contact the vehicle manufacturer (OEM) regarding the accident and / or breakdown.

[0006] Several methods are known for this in the current state of the art. One option is to make an online breakdown call via a button located in the vehicle (roof module). When this button is pressed, a data record is collected in the vehicle and sent to the OEM backend. A call is then initiated from the vehicle to a call center. The user is connected to an agent (OEM employee). The agent can retrieve the vehicle data and supplement the retrieved data record with information from the call, particularly by manually adding information. Alternatively, a dedicated OEM support hotline can be called. This method is manual and does not involve the transmission of digital data. Here, the user is connected to an agent. The agent creates a new case in the corresponding platform (software) and must complete it entirely, obtaining the data from the user.In another alternative configuration, a digital notification of the accident / breakdown can be submitted via a mobile application. An application is software / program specifically developed for and run on mobile devices (smartphones, smartwatches). Using an OEM application, the user can report a vehicle failure, such as an accident or breakdown. The user enters the relevant information and data online and submits it to the OEM.

[0007] Existing solutions only provide data transfer from the vehicle itself and / or result in a significant manual effort for data entry.

[0008] Against the background of this prior art, the purpose of the present disclosure is to specify a method and a device, each of which is suitable to enrich the prior art.

[0009] The problem is solved by the features of the independent claims. The dependent and subordinate claims each contain optional further developments of the disclosure.

[0010] The task, according to a first aspect of the disclosure, is then solved by a method for providing vehicle data from a vehicle. In particular, the provision of vehicle data can occur in the event of an accident or vehicle breakdown.

[0011] The process comprises numerous steps. The first step involves the receipt of a call initiated by a vehicle user via an application on a user device. For the purposes of this disclosure, a user device is a mobile device that the vehicle user (e.g., the driver) can use to communicate with third parties. The user device can be configured for telephone calls, text messages, video calls, and / or data communication. It can be a smartphone or a smartwatch. The application (APP) is a program and / or software specifically designed and developed for user devices, such as smartphones, and executable on them. The user device enables fast and direct communication between the user and a backend (the OEM's communication center).This reduces response time and enables the rapid transmission of critical information. It ensures that users receive prompt support, especially in the event of a vehicle breakdown and / or accident. Furthermore, it improves usability through an integrated solution within the existing application. Overall, it contributes to increased efficiency and an enhanced customer experience.

[0012] In a further step, depending on the call being made, user association data is collected to enable extended use of the application. For the purposes of this disclosure, association data is specific information that can be used to establish a unique relationship between the user and a particular vehicle. In the context of the described application, association data typically includes a unique vehicle identifier, such as the Vehicle Identification Number (VIN), the user device's phone number (e.g., the user's telephone number), and other unique identifiers that can link the user and the vehicle. This data makes it possible to uniquely authenticate the user and correctly assign and / or provide the corresponding vehicle data.

[0013] For the purposes of this disclosure, extended use can be understood as access to additional or special functions of an application that go beyond its basic or standard functions. In the context of the described application, this could include access to detailed vehicle data, such as diagnostic information, vehicle status, and / or technical data. Furthermore, safety-related services such as triggering an emergency call, remotely unlocking or locking the vehicle, can also fall under extended use. Personalized functions, such as adjusting vehicle settings or using individual driving profiles, can also be part of extended use. Remote functions, such as starting or stopping the engine, climate control, location tracking, or reading vehicle sensors, offer additional control and convenience.Interactive support services enable direct communication with customer service or a repair shop, including the transmission of real-time data for faster fault diagnosis and repair planning. This enhanced use requires user authentication to ensure that only authorized personnel have access to these advanced features.

[0014] The technical advantage of capturing assignment data based on the call in progress to enable extended use of the application lies in improved security and efficiency. This assignment data allows for the unique identification and authentication of the user, ensuring that only authorized individuals gain access to the app's advanced features. This enhances security and prevents unauthorized access. Furthermore, the rapid and automatic assignment of data enables seamless and immediate activation of the extended services, thereby improving usability and response time in the event of an emergency, vehicle breakdown, and / or accident.

[0015] Furthermore, the system allows for the retrieval of vehicle data if the user has been granted extended access to the application. This enables the efficient and targeted provision of relevant vehicle information. User authentication ensures that only authorized personnel have access to sensitive and safety-relevant vehicle data. This facilitates a rapid and precise diagnosis of the vehicle's condition and, if necessary, the cause of any damage. The OEM thus receives crucial information in a timely manner, essential for swift problem resolution and decision-making. This process increases the efficiency of the data flow, improves the accuracy of the information provided, and ultimately optimizes response time and service quality in the event of a vehicle breakdown or accident.

[0016] Furthermore, the collected vehicle data is provided to the OEM or its backend system. Transmitting this data enables efficient and rapid processing, which in turn improves diagnostics, maintenance, and service processes, as the OEM gains immediate access to current and accurate information. This centralized data provision also facilitates better analysis and tracking of vehicle issues, leading to continuous improvement in vehicle quality and customer satisfaction. The OEM can also utilize this data to plan targeted updates, recalls, or proactive maintenance measures, thereby enhancing the overall safety and reliability of the vehicles.

[0017] For the purposes of this disclosure, acquired vehicle data is technical information that can be collected and analyzed from various sensors, control units, and / or systems of the vehicle to assess the current condition, performance, and / or potential problems of the vehicle. This data can be acquired and provided through specific queries and / or continuous monitoring systems within the vehicle. Examples of acquired vehicle data include diagnostic data such as diagnostic trouble codes (DTCs) from the on-board diagnostics (OBD) system and the status of electronic control units (ECUs). Operational data such as engine speed (RPM), oil temperature, coolant temperature, fuel consumption, and fuel level can be provided. Other examples include vehicle condition data such as tire pressure and temperature, and brake pad wear. Safety data includes the status of airbags and seat belts, as well as collision detection sensors and accident data.Telemetry data such as GPS position, speed, acceleration and / or braking behavior, as well as battery data for electric vehicles, including state of charge (SoC), temperature, and battery voltage, are also relevant vehicle data. Furthermore, the collected vehicle data can also include environmental data such as ambient temperature and light conditions (day / night). By collecting and providing this vehicle data, the OEM (Original Equipment Manufacturer) and / or an authorized service center can accurately analyze the vehicle's condition, identify maintenance needs, and initiate preventative measures to optimize vehicle performance and safety.

[0018] The disclosed procedure offers several advantages. Among other things, the data set consists of numerous data fields, which can be divided into the areas of person, vehicle, damage, and insurance. The vehicle data and the associated user allow the person and vehicle sections to be fully populated. In the damage section, the data depends on the vehicle (whether sensors are present) and the severity of the damage. If the damage is detected by the vehicle, it is also displayed to the agent. Creating a damage claim based on digital data saves several minutes compared to manual creation without digital data. The digital data from the vehicle represents significant added value for the recipients (service partners (workshops) and insurers). This data provides valuable insights and reflects the detected current condition of the vehicle. Insurers recognize the tamper-proof nature of this data as a major benefit.

[0019] Furthermore, the direct transmission of vehicle data to the OEM or a backend system enables rapid and efficient damage assessment after an accident or breakdown. This saves time and significantly improves the customer experience. User authentication ensures that only authorized personnel have access to security-relevant and advanced application functions. The collection and provision of detailed vehicle data allows for precise and rapid diagnosis of the vehicle's condition. This increases the accuracy and efficiency of repair and maintenance processes. Additionally, centralized data processing at the OEM provides structured analysis and tracking of vehicle issues, contributing to the continuous improvement of vehicle quality. Real-time transmission of vehicle data, particularly vehicle condition data, enables proactive maintenance measures and reduces downtime.Safety-relevant data, such as the status of airbags and seat belts, improves response options in accidents. Integration into an existing application increases user-friendliness and enables seamless use of the extended functions.

[0020] Possible further developments of the control device described above are explained in detail below.

[0021] The vehicle data provided may include a variety of different vehicle data, vehicle condition data, and / or user data, and this vehicle data may be provided to a higher-level entity for further processing. The vehicle data provided may include a variety of different vehicle data, vehicle condition data, and / or user data. This data is provided to a higher-level entity for further processing. The data may be provided to the higher-level entity via a mobile network connection.

[0022] For the purposes of this disclosure, a superior authority refers to a central unit or system whose task is to receive, process, and analyze the data collected and transmitted by the vehicles. This authority serves as the primary recipient and processor of the vehicle and user data in order to derive relevant information for various purposes.

[0023] An example of a higher-level instance is the OEM backend system, a central server and / or database belonging to the vehicle manufacturer (Original Equipment Manufacturer, OEM), which receives the data for further processing and analysis. Customer service platforms use this received data to improve customer service by enabling faster and more accurate diagnostic and repair processes. Telematics platforms use the vehicle data for services such as vehicle tracking, fleet management, and remote maintenance. Emergency call centers (eCall systems) receive relevant data in emergencies to provide rapid and efficient assistance. Additionally, analytics and development departments within the OEM use the data to improve vehicle development and optimize future models.

[0024] The centralized system is designed for the centralized processing and use of data collected from vehicles and users to support various services and functions. This significantly improves safety, efficiency, and customer satisfaction.

[0025] Vehicle data can include engine parameters such as engine speed (RPM), oil temperature, and coolant temperature, as well as fuel consumption and the status of electronic control units (ECUs) and diagnostic trouble codes (DTCs) from the on-board diagnostics (OBD) system. This data enables efficient vehicle diagnostics and maintenance, proactive maintenance measures to prevent major damage, and optimization of vehicle performance through continuous monitoring and adjustment.

[0026] Vehicle condition data can include information such as tire pressure and temperature, the condition of brake pads and discs, and, in the case of electric vehicles, the battery's state of charge (SoC), voltage, and temperature. This data enhances safety by enabling the early detection of safety-related problems, improving reliability through continuous monitoring of the vehicle's condition, and / or facilitating targeted and effective repairs through detailed condition reports.

[0027] User data includes usage profiles such as driving habits and preferred settings, contact information such as phone number and email address for direct communication, and emergency contacts. This data enables personalized services, speeds up the service process through pre-existing user data, and increases security by ensuring that only authorized personnel can access security-relevant functions.

[0028] Transmitting this data to a higher-level system for further processing, such as the OEM's backend systems, central servers, and databases, enables comprehensive analysis and monitoring of all a manufacturer's vehicles. This leads to improved service quality through faster and more precise maintenance and repair processes and contributes to the continuous improvement of vehicle design and functionality. Customer service platforms use this data for direct communication and support, while vehicle development departments use the collected data to improve future vehicle models and features. Transmission can occur via a mobile network connection.It can be implemented that, depending on the call sent from the application, vehicle data is extracted from the vast amount of vehicle data, specifically related to the breakdown and / or accident and / or its cause, and / or filtered based on the call and / or its content. This enables targeted and efficient processing of relevant data. By specifically assigning and filtering the data based on the call and its content, it is ensured that only the information necessary for the current situation is provided. This leads to faster and more precise problem diagnosis, reduces the amount of data that needs to be processed and analyzed, and improves response time and the efficiency of service processes.Troubleshooting can be accelerated, and the accuracy of the identified causes of vehicle failures is increased, leading to higher service quality and customer satisfaction.

[0029] It may be stipulated that the use of the application is contingent upon user authentication. This enhances security and access control. Authentication ensures that only authorized users have access to the user device or the application and its security-relevant and advanced functions. This prevents unauthorized access and misuse of sensitive vehicle and user data. Furthermore, it guarantees the integrity of the transmitted data, improving the reliability and trustworthiness of the entire application. Secure authentication also enables a personalized user experience and protects against potential security threats, thereby increasing overall security and user trust in the application. Various authentication methods may be used for user authentication.For example, an IN code, password, pattern recognition, fingerprint scan, and / or FaceLD can be used. The captured identification data can include a vehicle-unique identifier and the user's phone number, and this identification data is provided along with the vehicle data. This allows for improved user-vehicle identification and linking. This enables precise assignment of vehicle data to a specific user, increasing the accuracy and efficiency of data processing. Unique identification via the vehicle identifier (such as the VIN) and phone number ensures that the data is correctly assigned and authenticated, reducing the risk of data mix-ups or misuse.Furthermore, seamless integration and synchronization of user and vehicle data is enabled, which optimizes service processes, increases data security and / or improves the user experience.

[0030] It can be provided that the recorded assignment data includes the phone number of the user device that was last communicatively paired before the vehicle breakdown / accident, and that this assignment data is provided along with the determined vehicle data. This enables improved and faster user identification in the event of a vehicle breakdown / accident. By recording the phone number of the last paired device, the user can be uniquely and immediately identified. This facilitates the assignment of vehicle data to a specific user, thereby increasing the accuracy and efficiency of data processing. Furthermore, it enables seamless and automatic linking of the relevant information, which accelerates and simplifies the service process. Communicative pairing of the user device with the vehicle can be established via Bluetooth, Wi-Fi, and / or infrared.By using the user device that was last paired, the release can be granted automatically.

[0031] It may be possible to use the user device to provide vehicle data from outside the vehicle. This eliminates the need for the vehicle user to be inside the vehicle to establish communication and initiate the data transfer. In emergency situations, such as an accident, the driver can leave the vehicle and still transmit vital vehicle data, improving the efficiency and speed of emergency response. Service and maintenance personnel can respond more quickly because they have access to vehicle data without having to physically go to the vehicle, reducing diagnostic and repair times. The ability to monitor and manage vehicle data remotely offers added convenience and ease of use, as the user does not need to be in the vehicle to receive or send important information.

[0032] It may be possible to use the provided mapping data to establish a vehicle-user relationship. This allows for an efficient and precise linking of vehicle data to the specific user. This unique assignment ensures that all vehicle data collected is also assigned to the rightful user of the vehicle, thus increasing the accuracy and integrity of the data. This enables the personalized and targeted provision of information and services, such as personalized maintenance instructions or targeted notifications in case of vehicle problems. Furthermore, the clear vehicle-user relationship improves security by preventing unauthorized access to vehicle data and ensuring that only authorized users can access safety-relevant functions. Additionally, only authorized users can share vehicle data with third parties for distribution or...Release for deployment.

[0033] It may be possible to collect vehicle data from at least one vehicle component and / or from the application. The vehicle data can be read from the vehicle components and made available. Furthermore, the vehicle data can be stored in the application and made available for transmission to the OEM.

[0034] It is possible to link the unique vehicle identification number (VIN) to the application. This enables improved and automated vehicle identification. Linking the VIN to the application establishes a unique and direct connection between the app and the specific vehicle. This allows for precise and rapid assignment of vehicle data to the correct unit, increasing the efficiency of data processing and transmission. Furthermore, assignment errors are minimized, as the VIN, as a unique identifier, ensures clear identification. This contributes to increased data security, since only authorized applications can interact with the specific VIN, and improves the user experience through seamless integration and synchronization of vehicle data with the app.The linking of the application to the vehicle's VIN can be done using a PIN security procedure, where the user must authenticate themselves as the user of the vehicle, e.g., when handing over the vehicle.

[0035] The above can be summarized in other words, and with a possible more concrete implementation of the disclosure as described below, whereby the following description is not to be interpreted as restrictive for the disclosure. The intention is to support the call with digital data in order to save time during damage assessment and thus improve the customer experience. For this to work, the customer must be authenticated in order to extract data from the vehicle.

[0036] After the accident, the driver leaves the vehicle and moves to a safe location. In their OEM application (app), they select the accident and breakdown assistance service under the service tab and initiate the call from the app. The app triggers the data retrieval via a "remote trigger" (a method for remotely extracting vehicle data). This requires the user to be a nominated primary user (authorized to use safety-relevant services within the app). There are two ways to establish a VIN-user relationship: a) The app initiating the call sends the VIN and mobile phone number to the backend. b) The triggered "remote trigger" retrieves the vehicle data, including the last Bluetooth-paired mobile phone number, from the vehicle selected in the app.

[0037] The call is answered by an agent. The agent can copy the caller's displayed mobile phone number from the telephone system and use it to open a case in the Roadside Events Platform (REP). The REP searches for this mobile phone number in relation to a VIN (the previously uploaded data record) and opens a case based on this information.

[0038] Furthermore, a device for providing vehicle data is provided by a vehicle. In particular, the provision of vehicle data can occur in the event of a vehicle breakdown and / or accident.

[0039] The device is designed to:

[0040] - to receive a call made by a user of the vehicle in an application on a user device;

[0041] - depending on the call being made, to collect assignment data for the user to enable extended use of the application;

[0042] - if the user is authorized to use the application for extended purposes, to determine vehicle data, and

[0043] - to provide the vehicle data obtained.

[0044] The device can be configured as a control unit within a vehicle. It can be a component of the vehicle itself or located on an external server. The control unit can be part of, or constitute, a driver assistance system. For example, the control unit can be an electronic control unit (ECU). The ECU can be an intelligent, processor-controlled unit that can communicate with other modules, for example, via a central gateway (CGW). It can potentially form the vehicle's electrical network via fieldbuses such as CAN bus, LIN bus, MOST bus, FlexRay, and / or Automotive Ethernet, e.g., together with telematics control units and / or actuators and / or environmental sensors. Appropriate interfaces can be provided for this purpose.It is conceivable that the control unit manages functions relevant to the vehicle's driving behavior, such as the steering, engine control, power transmission, and / or the braking system. Furthermore, driver assistance systems, such as a parking assistant, adaptive cruise control (ACC), lane keeping assist, lane change assist, traffic sign recognition, light signal recognition, hill start assist, night vision assist, and / or intersection assist, or the entertainment system, can be controlled by the control unit.

[0045] It may be provided that communication with the control device includes Bluetooth, Bluetooth Low Energy, infrared, NFC and / or Wi-Fi communication and / or a mobile network connection.

[0046] Furthermore, a vehicle equipped with the device described above will be provided.

[0047] The vehicle in question can be a passenger car, in particular an automobile, or a commercial vehicle, such as a truck. The above description relating to the control device applies analogously to the motor vehicle and vice versa.

[0048] Furthermore, a computer program is provided, comprising instructions that, when executed by a computer, cause it to at least partially execute the above-described procedure. The program code of the computer program can be in any form, in particular in a form suitable for controlling motor vehicles.

[0049] Another aspect of the invention is a system for utilizing vehicle data provided by a vehicle with a device according to the invention, as described above, which is designed to provide vehicle data.

[0050] Another aspect of the invention is a system for utilizing vehicle data provided by a vehicle equipped with a device according to the invention, as described above, which is designed to provide vehicle data. The system comprises the vehicle, a user device, a mobile communication connection, and a higher-level authority. The vehicle has an interface to the mobile communication connection for providing the vehicle data to the higher-level authority.

[0051] What has been described above with reference to the device, the motor vehicle and the process also applies analogously to the computer program and vice versa.

[0052] As a further solution, the invention also includes a computer-readable storage medium comprising program code which, when executed by a computer or a computer network, causes it to execute an embodiment of the method according to the invention. The storage medium can be provided at least partially as a non-volatile data storage medium (e.g., as flash memory and / or as an SSD - solid state drive) and / or at least partially as a volatile data storage medium (e.g., as RAM - random access memory). The storage medium can be located within the computer or computer network. However, the storage medium can also be operated, for example, as an app store server and / or cloud server on the internet. The computer or computer network can provide a processor circuit with, for example, at least one microprocessor.The program code can be provided as binary code and / or as assembly code and / or as source code of a programming language (e.g. C) and / or as a program script (e.g. Python).

[0053] The invention also includes combinations of the features of the described embodiments. The invention therefore also includes realizations that each exhibit a combination of the features of several of the described embodiments, provided that the embodiments have not been described as mutually exclusive.

[0054] The following are exemplary embodiments of the invention described. This is illustrated by:

[0055] Fig. 1 schematically shows a system 50 for using vehicle data of a vehicle 1 with a device 20 according to the disclosure;

[0056] Fig. 2 schematically shows a flowchart of a method according to the disclosure for providing vehicle data of a vehicle 1 .

[0057] The exemplary embodiments described below are preferred embodiments of the disclosure. In these exemplary embodiments, the described components each represent individual features of the disclosure, which are to be considered independently of one another and further develop the embodiments independently. Therefore, the disclosure is intended to include combinations of features of the embodiments other than those shown. Furthermore, the described embodiments can also be supplemented by further features of the disclosure already described. In the figures, identical reference numerals denote functionally equivalent elements.

[0058] The system 50, shown only schematically in Figure 1, comprises a vehicle 1 with a device 20 as disclosed. The device 20 can be configured as a control device in the vehicle 1. The device can include a storage unit (not shown). Alternatively, the storage unit can be located in a cloud and communicate with the control device 20.

[0059] Vehicle 1 can be configured as a motor vehicle. Vehicle 1 can have at least one sensor unit (not shown). Various vehicle data can be acquired via this sensor unit. The sensor unit can be configured to acquire data / information from the environment of Vehicle 1 and make it available for further processing and / or use. Vehicle 1 has an interface to a mobile communication connection 40 for providing vehicle data to a higher-level instance 30. Data / information can be exchanged between Vehicle 1 and the higher-level instance 30 via the mobile communication connection 40. The higher-level instance 30 can be configured as a service center, database, and / or server system. An agent for providing services can be provided in the service center.

[0060] Furthermore, system 50 includes a user device 10. The user device 10 can be a smartphone and / or a smartwatch. The user device 10 has a communication interface for establishing a communication connection with the vehicle 1. The communication connection can include Bluetooth, Bluetooth Low Energy, cellular network, infrared, and / or Wi-Fi. The user device 10 is configured to execute at least one application. The application can be started by a user. A call to the higher-level instance 30 can be made via the application. The provision of vehicle data to the higher-level instance 30 can be selected via the application. The provision of vehicle data to the higher-level instance 30 can be selected from outside the vehicle 1. It is not necessary to be seated in the vehicle 1 to select the "provide vehicle data" function.The user device may also have a corresponding interface for establishing a mobile communication connection 40.

[0061] The control device 2 is designed to carry out the method for positioning a motor vehicle 1 on and / or above an underfloor charging unit 3 of a charging system 4, which is also described in detail below with reference to Figure 2.

[0062] Fig. 2 shows the disclosed method 100 for providing vehicle data from a vehicle 1, particularly in the event of a breakdown / accident of the vehicle 1. The method 100 comprises the following steps:

[0063] - Receiving 110 of a call made in an application on a user device 10 by a user of vehicle 1.

[0064] - Capture 120, depending on the call being made, of user mapping data to enable extended use of the application.

[0065] - Retrieve 130 vehicle data points from vehicle 1 if the user is authorized for extended use of the application.

[0066] - Provide 140 of the collected vehicle data.

[0067] The provided vehicle data comprises a variety of different data from vehicle 1 and / or vehicle status data and / or user data. The vehicle data is provided to the higher-level instance 30 for further processing, in particular via the mobile network connection 40. The vehicle data is determined based on the call sent from the application, specifically related to the failure / accident and / or the cause of the failure / accident, and / or filtered based on the call and / or its content. Use of the application requires user authentication. The collected association data includes a vehicle-unique license plate number and a phone number of the user's device, and this association data is provided along with the determined vehicle data.The recorded assignment data includes the telephone number of the user device 10 that was last communicatively linked before the failure / accident of vehicle 1, and the assignment data is provided along with the determined vehicle data. The provided assignment data is used to establish a vehicle-user relationship. The vehicle data is collected from at least one component of vehicle 1 and / or from the application. The unique identifier is linked to the application. The use of user device 10 to provide vehicle data takes place outside of vehicle 1.

[0068] Overall, the examples show how vehicle assignment can be provided when a call is made from outside the vehicle.

Claims

PATENT CLAIMS:

1. Method (100) for providing vehicle data of a vehicle (1), in particular in the event of an accident and / or breakdown of the vehicle (1), wherein the method (100) comprises: - Receiving (110) a call made in an application application on a user device (10) by a user of the vehicle (1 ); - Capture (120), depending on the call being made, mapping data for the user to enable extended use of the application; - Determining (130) the vehicle data of the vehicle (1) if the user is authorized to use the application for extended purposes, and - Providing (140) the determined vehicle data.

2. Method according to the immediately preceding claim, wherein the vehicle data provided comprises a multitude of different data of the vehicle (1 ) and / or condition data of the vehicle (1 ) and / or user data, and wherein the vehicle data is provided to a superior instance (30) for further processing, in particular via a mobile communication connection (40).

3. Method according to one of the preceding claims, wherein the vehicle data is determined from the multitude of vehicle data depending on the call sent from the application application, in particular assigned to the accident and / or breakdown and / or to the cause of the accident and / or breakdown and / or filtered out depending on the call and / or the content of the call.

4. Method according to one of the preceding claims, wherein the use of the application is dependent on user authentication.

5. Method according to one of the preceding claims, wherein the recorded assignment data comprises a vehicle-unique license plate number and a telephone number of the user device, and wherein the assignment data is provided with the determined vehicle data.

6. Method according to one of the preceding claims, wherein the recorded assignment data includes the telephone number of the user device (10) last communicatively coupled before the accident and / or failure of the vehicle (1), and wherein the assignment data is provided with the determined vehicle data.

7. Method according to one of the preceding claims, wherein the provided assignment data is used to establish a vehicle-user relationship.

8. Method according to one of the preceding claims, wherein the vehicle data is acquired from at least one component of the vehicle (1) and / or from the application application.

9. Method according to any one of the preceding claims 5 to 7, wherein the unique feature is coupled with the application.

10. Method according to one of the preceding claims, wherein the use of the user device (10) is for providing vehicle data outside the vehicle (10).

11. Device (20) for providing vehicle data from a vehicle (1), in particular in the event of an accident and / or breakdown of the vehicle (1), wherein the device (20) is designed to: - to receive a call made in an application application on a user device (10) by a user of the vehicle (1); - depending on the call being made, to collect assignment data for the user to enable extended use of the application; - in the event that the user is authorized to use the application for extended purposes, to determine vehicle data, and - to provide the vehicle data obtained.

12. Vehicle (1) , characterized in that the vehicle (1) has a device (20) according to the immediately preceding claim.

13. System (50) for utilizing vehicle data provided by a vehicle (1 ) with a device (20) according to claim 11, which is provided for providing vehicle data, wherein the system (50) comprises the vehicle (1 ), a user device (10 ), a mobile communication connection (40 ) and a superior instance (40 ), and the vehicle (1 ) has an interface to the mobile communication connection (40 ) for providing the vehicle data to the superior instance (30 ).

14. Computer program, characterized in that the computer program comprises instructions which, when the program is executed by a computer, cause it to execute the method according to one of the preceding method claims.

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