Using one or more neural networks to identify service feedback

Abstract

Apparatuses, systems, and techniques to identify reasons of users canceling a subscription to an online service. In at least one embodiment, one or more reasons one or more users stop using an online services are identified using one or more neural networks, based on, one or more representative reasons among a plurality of reasons one or more users stopped using said online service. In addtion, apparatuses, systems, and techniques to identify reasons of users canceling a subscription to an online service. In at least one embodiment, one or more reasons one or more users stop using an online services are identified using one or more neural networks, based on, for example, one or more interactions with said online service by one or more users.

Images