Information processing system

The system addresses false answers in chatbots by evaluating the relationship between user queries and model responses, using a database of verified answers to ensure accurate output.

JP2026096760APending Publication Date: 2026-06-15TOYOTA JIDOSHA KK
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Patent Information

Application Number
JP2024210590
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-12-03
Publication Date
2026-06-15

AI Technical Summary

Technical Problem

Existing chatbots using large language models can generate false answers when necessary data is not registered in the knowledge base, leading to hallucinations, and users struggle to identify these incorrect responses.

Method used

An information processing system that includes acquisition and determination means to assess the relationship between user questions and model responses, using vectorization and a database of highly rated answers to determine correctness and suppress the transmission of incorrect answers.

Benefits of technology

Effectively prevents the presentation of incorrect answers by determining their accuracy before transmission, thereby reducing hallucinations in chatbot responses.

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Abstract

It suppresses the occurrence of hallucination. [Solution] The information processing system (1) includes an acquisition means (111) for acquiring a question and a response from a large-scale language model to the question, and a determination means (112) for determining whether the response is incorrect based on the relationship between the question and the response and predetermined relationship information. The predetermined relationship information indicates the relationship between multiple question sentences and multiple responses from a large-scale language model corresponding to each of the multiple question sentences.
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