system

JP2026103561APending Publication Date: 2026-06-24SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-12
Publication Date
2026-06-24

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  • Figure 2026103561000001_ABST
    Figure 2026103561000001_ABST
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Abstract

システムを提供する。【解決手段】生活資源に関する問い合わせを受け付ける装置と、自然言語処理技術を用いて入力された問い合わせを解析する装置と、解析結果に基づいて複数の支援策を選定する装置と、選定された支援策を提示する装置と、多様な言語で情報を提供する装置と、過去の利用履歴に基づいて最適な支援策を提案する装置と、解析結果に基づき介護サービスをリスト表示する装置と、を含むシステム。
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Claims

1. A device that accepts inquiries regarding essential resources, A device that analyzes input queries using natural language processing technology, A device that selects multiple support measures based on the analysis results, A device that presents the selected support measures, A device that provides information in various languages, A device that proposes the optimal support measures based on past usage history, A device that displays a list of care services based on the analysis results, A system that includes this.

2. The system according to claim 1, further comprising a device that provides additional consultation services based on the analysis results.

3. The system according to claim 1, comprising a device for collecting user feedback and updating information.

Citation Information

Patent Citations

  • Persona chatbot control method and system

    JP2022180282A